senior quality analyst

Coforge

Key Responsibilities
 1. Temenos T24 Functional Expertise
 
<ul>
<li>Perform testing across key T24 modules: Accounts, Funds Transfer, Loans, Deposits, Payments, and Customer Management</li>
<li>Validateretail and corporate banking workflows, including lending, deposits, and transaction processing</li>
<li>Understand and testT24 architecture, environments, and version upgrades</li>
<li>Work withOFS (Open Financial Services) messages for data validation and integration testing</li>
</ul>
2. Testing QA Activities
 
<ul>
<li>Design and executefunctional, regression, integration, and system testing for T24 applications</li>
<li>PerformAPI testing for T24 integrations with external systems</li>
<li>Validateend-to-end banking transactions across multiple systems</li>
<li>Prepare and managetest data within T24 environments</li>
<li>Execute and monitorbatch processes and COB (Close of Business) activities</li>
</ul>
3. Automation Tools
 
<ul>
<li>Develop and maintaintest automation frameworks using tools likeSelenium or Playwright</li>
<li>Integrate automation suites with CI/CD pipelines for continuous testing</li>
<li>Supporttest coverage improvement and regression optimization</li>
</ul>
4. Agile Collaboration
 
<ul>
<li>Participate inAgile ceremonies (Sprint planning, stand-ups, retrospectives)</li>
<li>Work closely with cross-functional teams includingT24 developers, architects, and business stakeholders</li>
<li>Supportrelease validation, UAT, and production readiness</li>
</ul>
Required Skills Qualifications
 
<ul>
<li>Strong hands-on experience inTemenos T24 (Transact) testing</li>
<li>In-depth knowledge ofcore banking processes and T24 modules</li>
<li>Expertise infunctional, integration, and regression testing</li>
<li>Experience working withOFS messages, APIs, and T24 interfaces</li>
<li>Good understanding ofCOB processes, batch jobs, and data validation</li>
<li>Exposure totest automation frameworks (Selenium/Playwright preferred)</li>
<li>Familiarity withAgile/Scrum methodology</li>
</ul>

SENIOR QUALITY ANALYST - T24 Applications

<div>
 
 
 EXL Health is seeking a candidate for an onsite position as an Letter Quality Analyst. This position is located in the Pittsburgh, PA office in the Robinson area.
 
 
 
 
 
 
 
 
 
 The Letter Quality Analyst is responsible for conducting quality reviews of all correspondence, such as client letters and emails, ensuring accuracy in format, spelling, and grammar. This includes letter templates and outgoing correspondence in the Pittsburgh Digital Processing Center (such as letters and documents).
 
 
 
 
 
 
 The hourly rate for this role is: $19.00 - $21.00
 
 
 
 
 
 
 For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Proofreading correspondence letters (both electronic and printed) and meticulously correcting grammatical, punctuation, formatting, and spelling errors
 </li>
 <li>
 Check letters for inconsistencies and adherence to style guides
 </li>
 <li>
 Verify editable information populated accurately in tables and fields
 </li>
 <li>
 Identify common errors or trends, provide feedback to improve overall quality
 </li>
 <li>
 Sort, count, and proofread printed outgoing letters for quality
 </li>
 <li>
 Track and report quality data/statistics into spreadsheets and/or reports
 </li>
 <li>
 Organize and communicate quality results with other departments involved in the quality assurance process
 </li>
 <li>
 Collaborate regularly with team members and cross-functional partners to support shared goals and ensure effective communication
 </li>
 <li>
 Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures, and programs
 </li>
 <li>
 Perform other duties as assigned
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Excellent attention to detail
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Proficiency in MS Word and Excel
 </li>
 <li>
 Ability to manage multiple projects and meet deadlines
 </li>
 <li>
 Bachelor&rsquo;s degree in English, Journalism, Communication, or a related field
 </li>
 <li>
 Previous proofreading experience preferred
 </li>
 </ul>
 
 
 
 
 
 Knowledge and Skills
 
 
 <ul>
 <li>
 Strong ability to collaborate effectively with team members and cross functional partners, fostering open communication and teamwork.
 </li>
 <li>
 Strong grasp of the English language and syntax
 </li>
 <li>
 Excellent attention to detail and the ability to work efficiently within strict deadlines
 </li>
 <li>
 Strong organizational skills, meticulous attention to detail, works well under pressure, and possess excellent written, verbal, and oral communication skills
 </li>
 <li>
 Excellent proofing/editing skills
 </li>
 <li>
 Excellent computer competency (Microsoft Windows)
 </li>
 <li>
 Ability and desire to accurately perform repetitive tasks daily
 </li>
 <li>
 Must be able to utilize independent decision-making skills in a wide variety of situations
 </li>
 <li>
 Requires a high degree of accuracy in the performance of varied responsibilities
 </li>
 <li>
 Must be self-motivated to complete work in a timely manner to meet deadlines
 </li>
 <li>
 Ability to walk, bend, kneel, stand, and/or sit for an extended period
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants
 </li>
 <li>
 You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills&mdash;key aspects for personal and professional growth
 </li>
 <li>
 We provide guidance/coaching to every employee through our mentoring program wherein every junior-level employee is assigned a senior-level professional as an advisor
 </li>
 <li>
 The sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond
 </li>
 </ul>
</div>

Letter Quality Analyst

Nationwide IT Services

<div>AQX S81 
 
Budget Analyst &ndash; Senior 
Clearance: TS/SCI 
Onsite at the Pentagon 5 days per week 
 
Nationwide IT Services (NIS) is currently staffing for a Senior Budget Analyst to support SAF/AQX at Headquarters Pentagon 
 
SAF/AQX serves as the Air Force&rsquo;s focal point for integrated acquisition planning, execution, and oversight, providing expert advice to senior Department of the Air Force (DAF) leadership, the Service Acquisition Executive (SAE), Program Executive Officers (PEOs), and Program Managers (PMs). The office supports programming, budgeting, acquisition reporting, and reform initiatives while overseeing critical Defense Industrial Base (DIB) activities, including Government‑Owned Contractor‑Operated (GOCO) facilities and Defense Production Act (DPA) efforts. SAF/AQX also functions as the acquisition domain functional CIO, leading enterprise architecture, data strategy, and business systems that enable informed, synchronized decision‑making across the Air Force acquisition enterprise. 
 
The tasks for this position include, but are not limited to, the following:<ul><li>
Reviewing budget documentation material and analyzing and developing recommendations and reports on the financial and budgeting aspects of the programs.
</li><li>Tracking program cost and funding data through the PPBE cycles, reviewing and interpreting programmatic data, and preparing cost- related inputs for required reports.
</li><li>Performing analyses of program funding for all PPBE phases and other budget exercises.
</li><li>Tracking and assessing resource allocation options and identifying possible impacts of proposed funding positions.
</li><li>Researching and analyzing program funding and execution trends data from sources such as the EVMS and identify issues, recommend solutions.
</li><li>Recommending changes to funding documentation to ensure standardization and compliance with requirements and making recommendations for process improvement.
</li><li>Utilizing Air Force financial software, automated databases, standard office application software, and database tools. (ABIDES, Program &amp; Budget Enterprise System (PBES), ASARS, AFM, CRIS, IDECS, Microsoft Office Suite).
</li><li>Updating data in Air Force budget and execution plan preparation databases.
</li><li>Tracking and researching financial regulations and policies.
</li><li>Analyzing budgeting and financial processes associated with Air Force PPBE.
</li><li>Supporting LCC and other program cost-estimating efforts including disseminating information for international partners and FMS.
</li><li>Any other tasks closely associated with the performance of duties list above and as coordinated with the
</li></ul> 
Qualifications:<ul><li>
A master&rsquo;s degree in business or related discipline.</li><li>
At least 10 years of relevant acquisition (programs of record) experience in a System Program Office and/or Air Force Headquarters.
</li><li>Must be proficient in all computer-based communication/office IT tools, to include the following: Microsoft (MS) Office Suite &ndash; Word, Power Point, SharePoint, Excel, TEAMS; Adobe (both reader and Pro).</li><li>
Must have the ability to learn new software/office IT tools as needed in a timely manner.</li><li>
Must be proficient in public speaking: capable of delivering briefs, speaking in meetings in person and online, and giving presentations.</li></ul>
Work Experience Substitutions:<ul><li>
12 years of relevant work experience may be substituted for a MA/MS degree.</li><li>
BA/BS degree plus 8 years of relevant work experience may be substituted for a MA/MS degree.</li></ul>
Physical Requirements:<ul><li>
Ability to move or traverse throughout a large, secure facility and between multiple work areas</li><li>
Ability to perform repetitive motions with hands, wrists and fingers</li><li>
Ability to sit for prolonged periods at a desk and working on a computer</li></ul> 

About Nationwide IT Services 
 
NIS is an IT and Management consulting company and a CVE-verified Service-Disabled Veteran Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. 
 
Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP) and educational reimbursement. 
 
Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability or protected veteran status. We provide reasonable accommodation consistent with applicable law. 

O6cyGTrAkt</div>

AQX S81- Budget Analyst, Senior - TS/SCI

The Cigna Group

<div>As a Quality Review and Audit Senior Analyst (Verint/Speech), you&rsquo;ll support enterprise quality strategy through the design, automation, and optimization of quality monitoring systems using Verint, speech analytics, and AI-driven tools. You&rsquo;ll help maintain scalable Automated Quality Management programs, drive insights from speech and transcription data, and enable teams with actionable analytics and emerging tech solutions.
What you&rsquo;ll do to make a difference:<ul><li>
Build, configure, and maintain Automated Quality Management forms, questions, and scoring frameworks in Verint</li><li>
Translate business requirements into measurable quality behaviors with key stakeholders</li><li>
Test, validate, and refine automated scoring logic for accuracy</li><li>
Maintain governance and consistency across forms, KPIs, and deployments</li><li>
Support rollout, training, and adoption of AQM across business areas</li><li>
Lead all speech functionality efforts for assigned vertical (Contact Center, Specialty Services, Clinical)</li><li>
Align speech categories with operational priorities and quality goals</li><li>
Monitor category performance, refine triggers/phrases, and improve detection accuracy</li><li>
Use speech hit rate data to identify investigation opportunities</li><li>
Partner with WFO to improve transcription and data outcomes (phonetics boosting)</li><li>
Leverage Verint marketplace to explore and implement new ideas</li><li>
Develop and present storyboards by analyzing data and trends across verticals</li><li>
Support onboarding and training of new analysts (forms, alerts, categories, KPIs, thresholds)</li><li>
Build strong relationships with internal and external partners</li><li>
Creatively use data and technology to uncover opportunities and solutions</li><li>
Support rollout of new features (call recording, summarization, AI bots, transfer bots)</li><li>
Evaluate new tools and enhancements within Verint and beyond</li><li>
Partner with leadership on pilots and innovation initiatives</li><li>
Identify opportunities to reduce manual work through automation</li><li>
Create and maintain standard operating procedures</li></ul>
What you need to be successful:<ul><li>
High School Diploma or GED required; Bachelor&rsquo;s preferred</li><li>
2+ years of related experience required</li><li>
1+ years of Verint experience, specifically in tool administration, configuration, or quality form design required</li><li>
Experience supporting scalable program development or implantation preferred</li><li>
Experience with AWS and AI systems preferred</li><li>
Speech Analytics experience preferred</li><li>
Experience with Accredo, Freedom, or ESSDS pharmacy procedures preferred</li><li>
Strong math and communication skills (written and oral)</li><li>
Advanced Excel (VBA preferred)</li><li>
Proficient in Teams, OneNote, PowerPoint, SharePoint, Word,</li><li>
Outlook</li><li>
Strong process improvement and analytical skills</li><li>
Ability to turn data into actionable insights</li><li>
Strong stakeholder communication and collaboration skills</li><li>
Ability to manage multiple systems, workflows, and priorities</li><li>
Self-starter with ability to work independently or lead problem-solving efforts</li><li>
Quick learner who can adapt, prioritize, and thrive through change</li></ul> 

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 58,400 - 97,400 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you&rsquo;ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you&rsquo;ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</div>

Quality Review and Audit Senior Analyst - Express Scripts - Remote

Kelly Science, Engineering, Technology & Telecom

<div>
 
 Kelly&reg; Science &amp; Clinical is seeking a Senior Quality Assurance (QA) Specialist for
 
 a 6-month contract
 
 position at
 
 a premier biotech company
 
 in
 
 San Jose, CA
 
 . If you&rsquo;re passionate about bringing the latest scientific discoveries to life and are ready to take the next step in your career, trust The Experts at Hiring Experts.
 
 
 
 
 
 
 Pay Rate:
 
 
 
 $50-55/hour
 
 
 
 
 
 
 Overview:
 
 
 
 In this role, you will ensure quality and compliance by managing documentation, supporting manufacturing operations, overseeing product release activities, handling investigations and quality records, and assisting with audits as a key member of the QA team.
 
 
 
 
 
 
 Schedule:
 
 
 
 Monday-Friday, 8:00am to 5:00pm, occasional weekend/evening shifts on a rotation basis (every 4-5 weeks)
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Author, review, and revise documentation such as SOPs, policies, and standards to ensure strict adherence to GMP (Good Manufacturing Practice) requirements.
 </li>
 <li>
 Provide direct, on-floor QA support for manufacturing operations.
 </li>
 <li>
 Perform and oversee lot disposition and product release activities for clinical and commercial products, ensuring compliance with regulatory and quality standards.
 </li>
 <li>
 Conduct thorough reviews of batch production records, quality control testing data, and equipment maintenance/calibration documentation, and lead investigations related to product quality.
 </li>
 <li>
 Collaborate with the QA team to maintain accurate quality records and assist in hosting client and regulatory audits, supporting a culture of continuous improvement and compliance.
 </li>
 <li>
 Other duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Science or related field.
 </li>
 <li>
 5+ years of QA experience in a biotech or pharma GMP environment.
 </li>
 <li>
 Experience with lot release and disposition.
 </li>
 </ul>
</div>

Senior Quality Assurance Specialist

FedEx Freight

<ul><li>FedEx Freight</li>
<li>Finance</li>
<li>Full Time</li>
<li>Regular</li>
<li>2200 Forward Drive, Harrison, Arkansas, US, 72602-0840; Memphis, Tennessee</li>
<li>RC2122</li></ul>
 <div>This position will be domiciled at a FedEx Freight location in FXFGO, FXFMHQ. You will be required to work at a FedEx Freight Location several times per week. 
POSITION OVERVIEW:
 
To provide financial analysis of diverse business proposals, development of business plan/strategic plans and provide on-going guidance and decision support to management
ESSENTIAL FUNCTIONS:
<ul><li>Prepare, compile, analyze, and evaluate data from multiple financial and operational systems and effectively summarize and present analyses, conclusions and recommendations that assist management decision making</li>
<li>Assist in producing forecasts, annual business plan / long range plans and incorporate current / historical information and that aligns with company financial objectives</li>
<li>Develop a strong working relationship with functional departments and operations and be able to provide direct financial support</li>
<li>Use, develop and maintain processes, information systems and software</li>
<li>Use financial analysis, data management and modeling techniques to develop new capabilities around key revenue quality performance metrics</li>
<li>Participate in special projects driven by current company needs or business conditions</li>
<li>Serve as resource and mentor to less senior team members</li>
<li>Comply with all applicable laws/regulations, as well as company policies/procedures</li>
<li>Perform other duties as required</li>
</ul>Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.
QUALIFICATIONS:
<ul><li>Bachelor&rsquo;s degree or equivalent work experience in finance, accounting or business plus three (3) years&rsquo; experience in financial analysis, financial planning, business consulting, project management, accounting or operations analysis/management</li>
<li>Strong pricing experience and related analytic skills preferred</li>
<li>Strong analytical and critical thinking skills</li>
<li>Excellent communication and presentation skills with the ability to interact successfully with all management levels</li>
<li>Strong problem solving skills</li>
<li>Strong project management skills</li>
<li>Able to handle multiple tasks and meet deadlines</li>
<li>Comprehensive knowledge of Microsoft Excel, Word, and PowerPoint and/or financial support systems</li>
<li>Self-motivated with the ability to work independently or as the member of a team</li>
<li>Able to lead project groups and independently represent the Pricing Support function</li>
</ul>Preferred Skills/Knowledge:
Excellent communication skills, Detailed oriented; Problem solving and critical thinking skills. LTL pricing knowledge a plus 

EST FedEx Freight, Inc 
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information.</div>

Sr Analyst-Revenue Quality

Sentara

<div><div><h1 class="jobSectionHeader">Sentara is hiring a Senior Healthcare Data Analyst!</h1>
This position is fully remote.
<h1 class="jobSectionHeader">Overview
</h1>The Healthcare Data Analyst Senior provides data analysis support to the customer by assisting with the development of reports and/or dashboards to monitor program and operational performance. Promotes self-service analytics for customer adoption, understanding and use of data. Supports design of programmatic analyses and reporting capabilities in addition to business requirement definition for new analyses and performs ad-hoc analysis as directed. This position supports data quality and data stewardship functions to maintain data accuracy and identify new metrics. As a subject matter expert, the Healthcare Data Analyst Senior uses analytic skills to offer data-driven conclusions and recommendations to business partners.
<h1 class="jobSectionHeader">Education
</h1><ul><li>Bachelor's Degree in analytics, statistics, informatics, business, public health, or related field (Required)</li>
</ul><h1 class="jobSectionHeader">Certification/Licensure
</h1><ul><li>No specific certification or licensure requirements</li>
</ul><h1 class="jobSectionHeader">Experience
</h1><ul><li>3 years of experience in data analysis (Required)</li>
<li>Must have advanced-level skills in Microsoft Excel, SQL, Power BI, data validation, dashboard development
</li><li>Must have h ands-on analysis, dashboard delivery, recurring and ad hoc reporting, metric development
</li><li>Experience in Epic, claims, quality, utilization , finance, operations, service lines, population health is preferred</li>
<li>Looking for someone who can independently build dashboards, answer business questions, and explain insights clearly to partners
</li><li>Looking for someone with experience solving business problems with data</li>
<li>Ability to communicate findings clearly with operational, clinical, finance, or executive stakeholders.
</li></ul>Talroo</div></div>

Senior Healthcare Data Analyst - Remote

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