senior underwriting assistant

Skyward Specialty Insurance

<div><p>The Senior Underwriter OR AVP is responsible for underwriting new and renewal medical stop-loss accounts at a profitable level. This role involves managing relationships with producers and customers to ensure alignment with overall company stop-loss goals. The Senior Underwriting position works closely with the other team members in the region and with the sales team to identify business and producers that most closely meet our underwriting acumen.
</p><p></p><p><b>Key Responsibilities:
</b></p><ul><li>Evaluate risk for in-force business and new business prospects. Make decisions to quote or decline to quote and develop premium rates in accordance with underwriting guidelines and authority limits.
</li><li>Develop and communicate new business or renewal rate recommendations and decisions in line with underwriting authority limits.
</li><li>Prepare and generate correspondence, proposals, and other reports as needed.
</li><li>Provide detailed explanations to Skyward A&amp;H clients regarding conditions and requirements of quotes, rating decisions, and other information to support the sale of new and renewal business.
</li><li>Coordinate medical reviews with the clinical risk management team and make recommendations regarding the level of acceptable risk.
</li><li>Negotiate rates, terms, and conditions for new and existing business.
</li><li>Manage the new business and renewal book to balance profitability and growth.
</li><li>Process sold accounts and confirmed renewals following established procedures.
</li><li>Develop and maintain relationships with clients, producers, and sales representatives to support the company&rsquo;s production goals and persistency.
</li><li>Support Skyward A&amp;H growth initiatives related to reference-based pricing, captive, and small group programs.
</li><li>Review plan design and calculate rates for requested or recommended plan changes.
</li><li>Provide competitive feedback on rates, products, pricing, and marketing strategies.
</li><li>Make presentations to peers, producers, and leadership as necessary.
</li><li>Utilize departmental tools, experience, and judgment during the underwriting process to set pricing, review risk, negotiate, and accomplish goals.
</li><li>Assist associate underwriters with training and peer review.
</li><li>Perform other duties as assigned.
</li><li>Some travel may be required for trainings and/or meetings (less than 10%).
</li></ul><p></p><p><b>Continuous Learning and Development:
</b></p><ul><li>Stay current with industry trends, regulatory changes, and competitive landscape to ensure the company remains at the forefront of underwriting practices.
</li><li>Participate in training sessions and professional development opportunities.
</li></ul><p></p><p><b>Education &amp; Experience:
</b></p><ul><li>Bachelor&rsquo;s Degree preferred.
</li><li>5+ years of experience underwriting medical stop-loss required.
</li><li>Preferred experience underwriting reference-based pricing, captives, and/or small group programs.
</li><li>Professional certifications (HIAA, CEBS, FMLI, etc.) beneficial.
</li></ul><p></p><p><b>Skills:
</b></p><ul><li>In-depth knowledge of underwriting principles, risk assessment, and regulatory requirements.
</li><li>Proven track record of developing and implementing successful underwriting strategies and policies.
</li><li>Strong analytical and decision-making skills, with the ability to evaluate complex transactions.
</li><li>Ability to prioritize and balance a dynamic workload.
</li><li>Strong communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders.
</li><li>Proficiency in underwriting software (Connexure/ESL preferred) and other relevant technology.
</li></ul><p></p><p><b>Compensation &amp; Benefits
</b></p><p></p><p>The applicable base salary for this opportunity is $100,000 - $170,000. The base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this opportunity may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition and professional certification assistance, 401k savings, elective participation in the Employee Stock Purchase Program, paid time off, paid holidays, and child bonding leave, as well as other employee assistance.
</p><p></p><p>#LI-Remote</p></div>

Sr. Underwriter OR AVP, A&H Captives Underwriting

Old Republic International

<div>CENTRAL TITLE DIVISION<div></div><div>
Job Description:</div><div>
The Underwriting Assistant is responsible for coordinating commercial multi-site and multi-state refinance and sale transactions under the direct supervision of a Senior VP and Underwriting Counsel; for answering inquiries from customers and staff on pending transactions; and for maximum levels of customer satisfaction in the providing of title and closing services.</div><div></div><ul><li><i>This is an onsite position and requires in-office attendance 5 days per week in the Chicago, IL office.</i></li></ul><div><br>
Essential Duties and Responsibilities:</div><ul><li><div>
Assist underwriters and office manager with underwriting and closing transactions.</div></li><li><div>
Issue proforma policies and final policies under the direction and supervision of the underwriter(s) and the Office Manager.</div></li><li><div>
Coordinates with all customers to confirm all required documentation is provided prior to closing.</div></li><li><div>
Maintains a close communication with examiner, underwriters making sure all files are ready to close.</div></li><li><div>
Liaison between customers and offices preparing title work.</div></li><li><div>
Record documents as needed.</div></li><li><div>
Assist department with other administrative responsibilities.</div></li><li><div>
Performs all other duties as assigned by supervisor.</div></li></ul><div></div><div>
Essential functions continued:</div><ul><li><div>
Ability to work from 8:00am to 5:00pm Monday through Friday</div></li><li><div>
Ability to manage and supervise assistant coordinators and support staff</div></li><li><div>
Ability to prioritize, organize and handle multiple site projects and portfolios</div></li><li><div>
Be responsible for the management of revenue</div></li><li><div>
Must be personable, positive and a professional representative of the Company</div></li><li><div>
Regular consistent attendance is required</div></li><li><div>
Ability to accept supervision</div></li><li><div>
Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along and interact with others.</div></li></ul><div></div><div>
Knowledge/Skills/Experience required:</div><ul><li><div>
Previous commercial title insurance experience preferred</div></li><li><div>
Excellent verbal and written communication skills</div></li><li><div>
Excellent interpersonal and customer service skills</div></li><li><div>
Ability to prioritize and handle multiple projects</div></li><li><div>
Strong attention to detail and organizational skills</div></li><li><div>
Proficient in Microsoft Office and Outlook</div></li></ul><div></div><div>
#LI-KT1</div><div></div><div>
The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.</div><div></div><div>
Position's Pay Range:</div><div></div>
$26.50 - $31.25<div></div><div>
Benefits may include:</div><ul><li><div>
Comprehensive medical, prescriptions, dental and vision plans</div></li><li><div>
401(k) plan with a discretionary company match</div></li><li><div>
Shareholder Purchase and Reinvestment Plan</div></li><li><div>
Basic life and accidental death and dismemberment insurance premium paid by the company</div></li><li><div>
Voluntary supplemental life insurance for employees, spouses and dependent children</div></li><li><div>
Fertility and Family Building Benefits</div></li><li><div>
Paid Disability benefits</div></li><li><div>
Paid time off programs</div></li><li><div>
11 Company paid holidays per year</div></li><li><div>
Flexible spending account</div></li><li><div>
Health savings account (available to High Deductible Health Plan participants only)</div></li><li><div>
Employee Assistance Program</div></li><li><div>
Educational Assistance Program</div></li><li><div>
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance</div></li><li><div>
Title insurance policies and certain escrow services for the employee&rsquo;s primary personal residence at no charge</div></li><li><div>
Transportation benefit plan for mass transit, parking and vanpool, in several markets</div></li></ul><div></div><div>
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.</div><div></div><div>
For California applicants, please click the following link to view our <div>CCPA Applicant Notice</div></div><div><i>
Old Republic Title is an Equal Opportunity Employer</i></div></div>

Underwriting Assistant

AmWINS Group, Inc

<div><p><b>Underwriter Assistant Development Program</b></p>
<p>
Business Risk Partners | Windsor, CT</p>
<h1 class="jobSectionHeader"><b>
Launch Your Underwriting Career with Business Risk Partners</b></h1>
<p>
Are you a recent college graduate &ndash; or graduating in May 2026 - looking to put your academic knowledge to work? Business Risk Partners (BRP) is a Windsor-based Specialty Lines Managing General Agency offering a structured development role designed to grow your underwriting skills in a supportive, team-focused environment. In your role as an Underwriter Assistant Trainee, you will participate in a comprehensive program that provides hands-on learning. <b>This is a full-time position</b> &ndash; not a temporary training program - with a <b>start date of September 7, 2026</b>.</p>
<h1 class="jobSectionHeader"><b>
Why Join Business Risk Partners?</b></h1>
<ul><li>Work alongside experienced underwriting professionals and company leadership</li>
<li>Gain exposure to multiple lines of business and insurance products</li>
<li>Be part of a collaborative, entrepreneurial team</li>
<li>Join a workplace where core values &mdash; Innovation, Integrity, and Accountability &mdash; are top of mind</li>
<li>While a small company, BRP is part of the world's largest Wholesaler, Amwins, a privately held firm with deep resources and plentiful opportunities</li>
</ul><h1 class="jobSectionHeader"><b>What You'll Do</b></h1>
<ul><li>Participate in structured underwriting training led by seasoned professionals</li>
<li>Support multiple underwriters and product lines simultaneously</li>
<li>Enter submissions into BRP's submission tracking systems</li>
<li>Maintain service standards through timely broker responses and administrative support</li>
<li>Upon completing the training period, transition into day-to-day work on one of our three teams: <b>Management Liability</b>, <b>Professional Liability</b>, or <b>Operations</b></li>
<li>Assist with special projects as assigned</li>
</ul><h1 class="jobSectionHeader"><b>What We're Looking For</b></h1>
<ul><li>Bachelor's degree in Business, Finance, Insurance, Risk Management, or a related field</li>
<li>Energetic, committed self-starter who aligns with our core values</li>
<li>Strong written and verbal communication skills</li>
<li>Ability to work in a fast-paced environment and meet aggressive goals</li>
<li>Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint</li>
<li>Collaborative mindset with professionalism and attention to detail</li>
</ul><h1 class="jobSectionHeader"><b>Recruiting Timeline</b></h1>
<p>
Recruiting for this position is a process, and it will <b>begin September 7, 2026</b>. If you're graduating in May, consider enjoying the summer before you start your career on the fast track.</p>
<h1 class="jobSectionHeader"><b>
Compensation &amp; Benefits</b></h1>
<p>
Salary Range: <b>$47,000 &ndash; $50,000</b> annually (commensurate with experience)</p>
<ul>
<li>Health, Dental, and Vision Insurance</li>
<li>401(k) with company match</li>
<li>Health Savings &amp; Flexible Spending Accounts</li>
<li>Life Insurance</li>
<li>Paid Time Off</li>
<li>Bonus potential and referral program</li>
</ul><h1 class="jobSectionHeader"><b>Work Schedule &amp; Location</b></h1>
<p>
Full-time, Monday through Friday</p>
<p>
In-person during 6-month training period; hybrid work arrangement available thereafter</p></div>

Underwriter Assistant Trainee

Ck Specialty Insurance Associates

<div><b>About Ck Specialty Insurance Associates</b><p>
Ck Specialty Insurance Associates is a rapidly growing, independently owned wholesale insurance brokerage committed to providing innovative and customized insurance solutions to retail agents and brokers across the country. Founded with a strong entrepreneurial spirit, Ck Specialty was built on the foundation of speed, service, and partnership with our retail agents. Traits that remain at the core of everything we do.</p><p>
Since our inception in 1998, we have grown into a respected name in the Excess &amp; Surplus (E&amp;S) marketplace. We focus on a wide range of commercial and personal lines, offering access to top-rated carriers and niche products that meet the unique needs of today&rsquo;s insurance buyers.</p><p>
At Ck Specialty, we operate with a 120% mentality; always going above and beyond in how we serve our clients, partners, and each other. We value precision, reliability, organization, and speed, which is why our team lives by the acronym <b>PROS</b>. We&rsquo;re a company for self-starters, problem-solvers, and professionals who want to be part of something fast-moving and impactful.</p><p></p><b>
Why Join Ck Specialty?</b><ul><li>
Supportive, high-energy team culture
</li><li>Room for growth and career development in a fast-scaling company
</li><li>Strong leadership that invests in training and development
</li><li>A voice at the table - your ideas matter here
</li></ul><p>Whether you&rsquo;re new to the insurance industry or bringing years of experience, Ck Specialty is a place where your contributions can make a real difference. We're proud of our track record, but even more excited about what's ahead.</p><p></p><b>
What You'll be Doing</b><p>
We&rsquo;re looking for a detail-oriented professional to join our team as an Underwriting Assistant. This role focuses primarily on supporting underwriting operations while assisting with data-support activities that help drive business development behind the scenes.</p><p>
The ideal candidate enjoys working with data, maintaining accurate records, and supporting underwriters. This position provides operational support to ensure workflows remain organized, efficient, and responsive.</p><p></p><p><b>
Responsibilities</b></p><ul><li>
Collaborate closely with the Underwriting team to ensure timely, accurate, and complete submission of documentation.
</li><li>Review incoming submissions for completeness and proactively resolve gaps before underwriter review.
</li><li>Input and update data within quoting systems and underwriting platforms to support efficient turnaround times.
</li><li>Serve as a liaison between brokers, clients, and underwriters to obtain missing details and clarify requirements.
</li><li>Maintain organized, up-to-date digital files and records to ensure compliance and accessibility.
</li><li>Track submission and quote progress, providing regular status updates to the Underwriting team and management.
</li><li>Assist in underwriting review of files, preparing quotes, and submitting to underwriters for approval.
</li><li>Support process improvements and workflow efficiencies to enhance productivity.
</li><li>Manage renewal lists, including renewal evaluation, shopping, quoting and follow up</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Proficient in documentation management and related systems</li><li>
Highly organized with strong time-management skills</li><li>
Detail-oriented with the ability to prioritize and shift between tasks efficiently in a fast-paced environment</li><li>
Positive attitude and commitment to continuous growth and professional development</li><li>
Comfortable handling a large workload and shifting focus as needed to meet deadlines</li><li>
Proactive and self-motivated, able to take initiative to follow up and resolve issues</li></ul><p></p><p><b>
Preferred Qualifications/ Experience</b></p><ul><li>
1-3 years of Underwriting experience</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
401(k) retirement plan</li><li>
Health, dental, and vision insurance</li><li>
Generous Paid Time Off, Vacation, and Sick leave</li><li>
Tuition reimbursement</li><li>
Disability insurance</li><li>
Remote work
</li><li>Exposure to a dynamic and fast-growing company, offering long-term financial independence and career flexibility.</li></ul></div>

Redwood Trust

<div><p>CoreVest is the leading private lender to residential real estate investors nationwide. We provide long-term loans for rental properties and short-term financing for acquisitions and fix/flip projects. The Senior Associate will work in a fast-paced work environment, work closely with clients, internal teams and various third parties involved in financing transactions in order to properly verify the information provided by the borrower team and underwrite a transaction.</p><p><b>
Essential Functions and Responsibilities</b>: Include the following but not limited to, other duties may be assigned.</p><ul><li>
Support underwriting efforts for commercial real estate construction loans, bridge loans and lines of credit for the purpose of acquiring, developing, repositioning, and financing Residential Commercial Real Estate assets and portfolios secured by multifamily, residential condominium and mixed-use projects</li><li>
Communicate with clients on an ongoing basis, coordinating calls with clients, providing access to sales force platform, and being the point of contact on data collection through the life cycle of the loan underwriting process</li><li>
Interface with clients during the underwriting and due diligence period to collect information, discuss and understand their business plan</li><li>
Collect underwriting due diligence material on guarantor, borrower and property level information maintaining loan file up to date in Salesforce and BOX, and deliver completed due diligence loan file to UW once complete</li><li>
Review financial statements and Income Tax returns as collected for completeness and escalating any red flags early in the process.</li><li>
Lead training sessions for junior underwriters and associates, ensuring consistent application of underwriting standards and best practices.</li><li>
Regularly review and provide recommendations to underwriting guidelines to reflect market trends, regulatory changes, and company strategy.</li><li>
Oversee and approve term sheets, ensuring alignment with company policy, market conditions, and client needs.</li><li>
Regularly communicate status updates to underwriting team and originators as appropriate</li><li>
Analyze and evaluate complex ownership borrower structures relative to legal and financial responsibilities and obligations, and assist in order appropriate background and legal searches to fulfill KYC/AML requirements</li><li>
Coordinate the order of and the collection of reports prepared by third party consultants and regularly communicate status and delivery of reports to underwriting team</li><li>
Prepare and review Investment Committee memoranda</li><li>
Ability to review and critique investment committee memos, ensuring thorough analysis and clarity</li><li>
Present underwriting recommendations and risk assessments to the executive team, offering clear justification for decisions.</li><li>
Stay informed on market trends and economic factors that may impact multifamily lending and adjust underwriting strategies accordingly.</li><li>
Potential opportunity to manage team members, at manager&rsquo;s discretion. Limited to management of one person.</li><li>
Work closely with closing and related third parties for timely closing of the transaction</li><li>
Strong organizational and time management skills&mdash;ability to successfully work on several transactions concurrently in a fast-paced, team-oriented deal environment</li><li>
Exercise discretion, independent judgement and problem-solving abilities to complete work assignments while displaying a high degree of initiative and accuracy</li><li>
Demonstrated ability to organize &amp; prioritize projects, complete multiple tasks on schedule</li><li>
Ability to work productively under minimal supervision</li><li>
Perform other related duties and special ad hoc projects</li></ul><p><b>
Minimum Requirements</b>: The responsibilities listed below are required. Accommodations may be made to enable the individual with disabilities to ensure the individual can perform the essential functions and responsibilities.</p><ul><li>
Minimum of 4-6 years&rsquo; experience in commercial lending &ndash; single family rental, multifamily, bridge, ground up and/or new construction lending.</li><li>
Some experience in real estate, commercial lending, finance, or a related field</li><li>
Superior attention to detail, analytical and organizational skills</li><li>
Excellent Word, PowerPoint and Excel skills</li><li>
Strong written and verbal communication skills</li></ul><ul><li>
Ability to multitask and perform in a fast-paced work environment</li><li>
Daily phone and email interaction with customers and third-party vendors is required</li></ul><p>
A reasonable estimate of the base compensation range for this role is $120k - 150k annually. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. Our company also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching.</p><p><i>
At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity to thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div><p></p>

Bridge Underwriting Senior Associate

Tokio Marine Group

<p>Description<br/></p><p>Marketing Statement<br/></p><p>About Tokio Marine:<br/></p><p>Tokio Marine has been conducting business in the U.S. market for over a century and we are licensed in all states, Puerto Rico and the District of Columbia, and write all major lines of Commercial Property and Casualty Insurance. We provide unique insurance and risk management tools from our experienced staff of account executives, underwriters and loss prevention engineers and fair and timely claim settlement from a skilled team of claim professionals. We work with major brokers and leading independent insurance agents throughout the United States to serve the world's largest and most distinguished organizations.<br/></p><p>We are committed to creating value for our customers by providing ANSHIN (safety, security and peace of mind). We strive to be creative and passionate as we work towards our long-term success.<br/></p><p>Tokio Marine Holdings is Japan's oldest, and one of the largest property and casualty insurers. Founded in 1879, TMNF operates worldwide in 47 countries. With annual revenues of approximately $50 billion and an A.M. Best rating of A++, one of the highest in the industry, we are one of the top 20 insurance providers worldwide.<br/></p><p>Job Summary<br/></p><p>This role supports the Corporate Underwriting team by assisting with product development, underwriting guidelines, and portfolio performance analysis to promote profitable growth. As an Assistant Product Underwriting Specialist, you will be a member of the product team working with the Property and Casualty Product staff for assigned lines of business. You will assist the product team&rsquo;s responsibility for developing and managing underwriting, pricing and product strategy that positions Tokio Marine to meet clients&rsquo; needs, build company revenues and achieve our corporate objectives. This includes assisting in the development and execution of strategies, growth and enhancing the underwriting expertise within the company.<br/></p><p>Essential Job Functions<br/></p><p>Works with Product Specialists to maintain and continually improve a specific insurance product line including the assessment of the portfolio to ensure profitability<br/></p><p>Research forms, rates and rules to assist field underwriting and the company overall on rate, rule and form issues.<br/></p><p>Supports product development including associated pricing and underwriting tools, rate, rule and form filings coordinated with actuaries; manage current filings; and, review rate, rule, form changes to make basic new filings as assigned.<br/></p><p>Contributes to the development of Underwriting guidelines and rules for execution by Field Underwriting<br/></p><p>Participates in underwriting reviews of business segments and supports internal audits and Market Conduct exams.<br/></p><p>Collaborates and maintains strong relationships with all internal departments.<br/></p><p>Assists with the execution of compliance specifications, including the creation of tools and resources essential for sustaining compliance requirements.<br/></p><p>Through research and reporting assists the CUW and TMA Executive leadership in initiatives, projects and general areas for assigned lines.<br/></p><p>Supports training as needed<br/></p><p>Assist in systems implementation for corporate underwriting matters<br/></p><p>Collaborates, designs, reviews and/or recommends policies, procedures and technology to improve operational efficiency, underwriting profitability and regulatory compliance.<br/></p><p>Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company.<br/></p><p>Qualifications<br/></p><p>College Degree or equivalent experience preferably in finance, insurance or a related field<br/></p><p>2-3 years insurance experience preferred<br/></p><p>Extensive Personal Computer skills such as excel and document management.<br/></p><p>Excellent verbal and written communication skills<br/></p><p>Positive team participation and attributes preferred<br/></p><p>Salary range $80,000 to $95,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.<br/></p><p>TMA believes the perfect candidate is more than just a resume. If you don't meet every single requirement, but are still interested in the job, we encourage you to apply.<br/></p><p>Benefits:<br/></p><p>We offer a comprehensive benefit package, which includes a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.<br/></p><p>EEO Statement<br/></p><p>Tokio Marine Management is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, or sexual orientation.<br/></p><p>Work Location: Hybrid remote in Jersey City, NJ 07310<br/></p>

Assistant Product Underwriting Specialist

ReSource Pro

<div><div><i>Do you navigate change easily? Are you detail oriented?</i></div><div></div><div><br>
<br>
<b>Come Join ReSource Pro!</b><br>
</div><div><b>
Your Role...</b><br>
MIS Insurance Services, a ReSource Pro company, is seeking an <b>Underwriting Assistant </b>to handle the processing and distribution of policy documents, including incoming hard copies, outgoing mail, certified mail, and returned correspondence, while ensuring adequate mailroom and office supplies. This role will also support underwriting functions and policy operations by processing routine policy transactions, assisting with client communications, and resolving low-complexity issues in collaboration with supervisory staff and following established procedures and guidelines.<br>
<br>
We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.<br>
<br>
<b>This role is based at the MIS office in Maitland, FL with the option for hybrid work arrangements after training period.</b><br>
<br>
<b>In This Role, You Will...</b></div><ul><li>
Receive, review, and process hard copy policy documents in accordance with established procedures.</li><li>
Generate, prepare, and send policy documents to policyholders in a timely manner.</li><li>
Sort and manage return mail, determining appropriate next steps such as re-mailing or updating records and coordinate and track certified mail to ensure accurate delivery and compliance.</li><li>
Monitor, order, and maintain mail services and general office supplies to support daily operations.</li><li>
Collaborate with the director or supervisor to process underwriting and policy-related tasks.</li><li>
Follow established procedures to manage routine tasks, including policies, binders, endorsements, cancellations, reinstatements, and final audit transactions.
</li><li>Utilize problem-solving skills to address low-complexity issues; escalate more complex issues to the supervisor.</li><li>
Support client communications as required by responding promptly to client needs, maintaining a high level of professionalism and ensuring a positive client experience.</li><li>
Answers questions professionally and assists clients by completing a task or process for them; fostering a respectful and collaborative environment by upholding professionalism and engaging in constructive and respectful conversations.</li><li>
Support a positive workplace culture by promoting open, solution-oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity.</li><li>
Collaborate with co-workers and supervisors to meet client needs and contribute to achievement of internal team goals.</li><li>
Look for opportunities to improve processes to better support client and build knowledge and expertise in underwriting.</li></ul><br>
<b>
What You Need to be Successful...</b><ul><li>
High School Diploma or equivalent</li><li>
1-2 years of customer service experience preferred</li><li>
Previous clerical or administrative work preferred</li><li>
Good attention to detail, organizational and communication skills required</li><li>
Quicksolver, MS Suite and Excel experience preferred</li><li>
Ability to learn and adapt quickly in a fast-paced environment</li><li>
Excellent ability to navigate change</li></ul><b>
Your Compensation...</b><br>
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a hybrid position out of our office in Maitland, FL the salary range for this location and role is <b>$14.00 - $22.78 per hour</b>. The salary range could be lower or higher based on the specific geographic location in which the candidate resides.<p><b>
Your Benefits &amp; Perks...</b></p><ul><li>
100% paid employee health insurance available on Day 1</li><li>
Eligible for all medical, dental, and vision benefits on Day 1</li><li>
Remote positions are Internet stipend-eligible</li><li>
401k with employer match, vested on Day 1</li><li>
HSA/FSA available</li><li>
Long Term and short-term disability employer-provided</li><li>
Generous PTO plan with paid holidays + floating holidays</li><li>
Development and growth opportunities</li><li>
Comprehensive wellness program and prioritization of employee health</li></ul><p><b>
Your Interview Process...</b><br>
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.<br>
<br>
The standard interview process includes:</p><ul><li>
Behavioral Interview with Talent Acquisition</li><li>
Online talent assessment</li><li>
Hiring Manager Interview</li><li>Additional interview steps may be added depending on the position or if further evaluation is needed.</li></ul><br>
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.<p><b>
About ReSource Pro:</b></p>
<p>Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times&mdash;placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list&rsquo;s 40+ year history.</p>
<p><b>Equal Employment Opportunity Policy</b></p>
<p>ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>
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