service advisor

Kaiman Auto

Automotive Service Advisor &ndash; Kaiman Auto (Dubai)Kaiman Auto is looking for an experienced Service Advisor to join our team. The ideal candidate will be the main link between customers and technicians, ensuring smooth communication, efficient workflow, and high-quality service delivery. This role demands a strong focus on handling new enquiries, converting them into confirmed jobs, and maintaining long-term customer trust.Key Responsibilities<ul><li>Act as the first point of contact for customers, managing enquiries and ensuring high conversion into bookings.</li><li>Provide accurate service estimates, clear repair explanations, and timely updates.</li><li>Oversee job cards, technician assignments, and workflow management.</li><li>Conduct quality checks before vehicle delivery to ensure top service standards.</li><li>Identify and recommend necessary maintenance or repair work to ensure safety, reliability, and optimal vehicle performance.</li><li>Track and report key performance metrics, including conversion, productivity, and turnaround time.</li></ul>Requirements<ul><li>Minimum 4 years of experience as a Service Advisor in a reputable workshop or dealership specializing in European high-end vehicles (e.g., Mercedes, BMW, Audi, Porsche, Land Rover).</li><li>Solid technical understanding of automotive systems and repair processes.</li><li>Proven track record in converting enquiries into confirmed jobs and achieving KPIs.</li><li>Strong interpersonal and customer service skills with a professional demeanor.</li><li>Valid UAE driving license.</li><li>Fluent in English (Arabic is a plus).</li></ul>Compensation &amp; BenefitsSalary: Up to AED 8,000 (depending on experience) Incentive &amp; Commission Program based on performance and achievement of KPIs Opportunities for career growth in a professional workshop environmentLocation: Dubai, UAE Industry: Automotive &ndash; European High-End Car RepairsJob Type: Full-timePay: AED5,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>What is your expected salary?</li></ul>Experience:<ul><li>Service advisor: 4 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>License/Certification:<ul><li>UAE Driver's license (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Automotive Service Advisor

Garavel Subaru

<div>Subaru leads the industry with 11 consecutive years to sales increases. The location Garavel Subaru specifically is CT&rsquo;s FASTEST growing Subaru dealer. At Garavel, we want to enhance the car ownership experience - whether that means repairing a car, providing parts for it, or selling one. We hire for attitude, and we train for skills.

We are ranked # 1 in customer service as measured by Subaru of New England.

We rely on teamwork because no one person in our organization can work without the help of others.

At Garavel, our employees receive:
<ul>
<li>Generous pay program with salary and bonuses</li>
<li>Positive Management Support</li>
<li>Medical and Dental Plans</li>
<li>Paid Vacation</li>
<li>Paid Holidays</li>
<li>Paid Sick Time</li>
<li>Uniforms</li>
<li>401k Plan with Company Match</li>
</ul>
Job Summary: As an Assistant Service Advisor, your role is to assist and support the Service Advisors with day to day tasks of our Service Department. Make the most of your time to increase repair order performance and improve customer handling processes. Step in to perform Service Advisor duties when one is unavailable.

Essential Responsibilities:
<ul>
<li>Greet customers promptly.</li>
<li>Direct customers to the proper Service Advisor.</li>
<li>Coordinate loan car paperwork</li>
<li>Review the pre-written repair orders</li>
<li>Perform customer service follow-up calls</li>
<li>Notify the Service Manager immediately of any unsatisfied customers, so that the matter can be addressed immediately.</li>
<li>Fill in for the Service Advisor&rsquo;s when they are not on the job (lunches, illness, vacations, etc.).</li>
<li>Any additional duties assigned by management.</li>
<li>Lot porter duties when one is unavailable, including parking cars and retrieving cars for customers.</li>
<li>Service Advisors duties when one is unavailable, including administrative duties, printing the next day&rsquo;s pre-writes, attaching warranty inquiries, calling extended contract companies&rsquo; approvals, writing internal repair orders, processing PDI&rsquo;s, etc</li>
</ul>
Requirements:
<ul>
<li>Experience working at an auto dealership or auto repair is preferred.</li>
<li>Strong customer service skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Ability to explain complex automotive repairs to customers in a manner that makes sense.</li>
<li>Good time management skills and multitasking ability.</li>
<li>Ability to work well with Service Technicians.</li>
<li>Maintains a professional appearance and Garavel uniform worn</li>
<li>Valid driver&rsquo;s license.</li>
<li>Clean driving history.</li>
<li>Regular Attendance</li>
</ul>
Physical Demands:
<ul>
<li>Ability to continuously stand or walk.</li>
<li>Ability to bend, squat, climb stairs and lift occasionally</li>
<li>Ability to lift up to 60 pounds</li>
</ul>
Garavel Subaru is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V</div>

Assistant Service Advisor

Paul Bailey's Chrysler/Dodge/Jeep/Ram

Paul Bailey's Chrysler/Dodge/Jeep/Ram located in North Kingstown, RI since 1928 is looking for a Dispatcher/Service Advisor. Applicant should have previous experience using CDK software, WiAdvisor software knowledge is a plus, having worked a minimum of 2 years as a Service Advisor is a must. Applicant should &quot;like&quot; people, have the ability to take phone calls to schedule Service appointments as needed, also have the capability to work in a busy environment. All inquiries should be directed to Dave &quot;Woody&quot; Woodward, Service Manager.Pay: From $60,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Paid time off</li></ul>Work Location: In person

Automotive Dispatcher/Service Advisor

TravelCenters of America

<div>There&rsquo;s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. 
Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. 
From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA&rsquo;s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA&rsquo;s future. 
Job Summary

Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! 
In this role, you can expect to:
<ul>
<li>Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded</li>
<li>Have extensive knowledge of the products we sell and the services we provide</li>
<li>Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity</li>
<li>Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer</li>
<li>Source parts from outside vendors and coordinate delivery</li>
<li>Prepare end of shift drop and shift report; Understand various payment types</li>
<li>Ensure the cleanliness of service counters, showroom, and customer restrooms</li>
<li>Maintain the safety of both our customers and team members</li></ul> 


What we&rsquo;d like to see:
<ul>
<li>A dedicated individual who works well with others and is excited to be part of our team!</li>
<li>High School Diploma or GED</li>
<li>Good verbal and written communication skills</li>
<li>Previous cashier and customer service experience; experience in repair or parts shop preferred</li>
</ul><ul><li>Presents self in a professional manner to customers, management, and coworkers.</li>
</ul><ul><li>Strong suggestive selling skills</li>
<li>Basic computer skills</li>
</ul><ul><li>Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions</li>
<li>A valid driver&rsquo;s license</li></ul> 


With us, you&rsquo;ll enjoy:
<ul>
<li>Competitive wages</li>
<li>Medical, dental, vision and life insurance</li>
<li>401(k) with a company match</li>
<li>Paid vacation and holidays</li>
<li>Tuition reimbursement</li>
<li>On-site meal discounts</li>
<li>A wide variety of discounts on technology, travel, food and fuel</li>
<li>Opportunity for growth and advancement with company paid training</li></ul> 


Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers 
Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can &quot;return every traveler to the road better than they came&quot; only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. 


Typical Physical Demands

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. 
Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. 


Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.</div>

Truck Service Advisor I

United Federal Credit Union

<div>General Summary (What is done and why)
The Member Service Advisor (MSA) reinforces and builds member relationships through efficient response to members' service requests and solicitation of new loan and deposit product purchases. This position is responsible for consistently exceeding member expectations and meeting sales goals by matching the full range of Credit Union products and services with an informed understanding of members' needs and making appropriate lending recommendations based on established guidelines. 
Essential Functions, in Priority Order (Majority of duties, but not meant to be all inclusive or prevent other duties from being assigned as necessary)
1. Sell and deliver Credit Union loan, deposit, investment, business, electronic and convenience products, and services. This includes gathering information to complete loan applications, evaluating credit reports, offering solutions to members, and submitting recommendations based on established lending guidelines.
2. Act as the primary source of product information and service support for member and staff inquiries, timely problem resolution and account maintenance. Maintain a high knowledge of all Credit Union products and services.
3. Provide accurate, complete, and consistent documentation in a timely manner.
4. Participate in and contribute to training and team development to assist in adaptation to new processes and systems.
5. Perform teller functions as needed. 
Education (Minimum education required to perform the duties of this position)
<ul><li> High school diploma or equivalent.</li></ul>
<ul><li> Some college preferred.</li></ul> 
Experience (Minimum experience required to perform the duties of this position)
In addition to the education requirement:
<ul><li> Minimum of two years' experience in a related sales field.</li></ul>
<ul><li> Sales or referral experience with proven results.</li></ul>
<ul><li> NMLS registration required upon hire.</li></ul> 
Knowledge, Skills, and Abilities (Minimum technical and communication skill levels and licenses/certificates normally required to perform the duties of this position)
<ul><li> Honesty and integrity</li></ul>
<ul><li> Excellent communication skills.</li></ul>
<ul><li> Good business writing skills.</li></ul>
<ul><li> Computer literacy and keyboarding skills.</li></ul>
<ul><li> Thorough knowledge of lending principles.</li></ul>
<ul><li> Analysis and resolution skills.</li></ul>
<ul><li> Self-motivated with demonstrated sales skills.</li></ul>
<ul><li> Phone sales solicitation skills.</li></ul>
<ul><li> Knowledge of Credit Union products, services, and banking regulations.</li></ul>
<ul><li> Ability to engage members in conversations to increase product penetration.</li></ul> 
Required Competencies
<ul><li> Problem Solving</li></ul>
<ul><li> Drive for Results</li></ul>
<ul><li> Time Management</li></ul>
<ul><li> Dealing with Ambiguity</li></ul>
<ul><li> Demonstrates Courage</li></ul>
<ul><li> Interpersonal Savvy</li></ul>
<ul><li> Customer Focus</li></ul>
<ul><li> Integrity and Trust</li></ul>
<ul><li> Self-Development</li></ul>
<ul><li> Business Acumen</li></ul> 
Mental Requirements
<ul><li> Ability to identify member and staff needs.</li></ul>
<ul><li> Ability to use good judgment and make sound decisions quickly.</li></ul>
<ul><li> Ability to work under pressure.</li></ul>
<ul><li> Proven problem-solving abilities.</li></ul>
<ul><li> Ability to concentrate in a multi-task environment.</li></ul>
<ul><li> Ability to maintain a positive attitude when resolving member/staff issues.</li></ul> 
Tools and Equipment Used
<ul><li> All available general office equipment as needed.</li></ul>
<ul><li> All available computer software and hardware as needed.</li></ul>
<ul><li> Cash dispense machine.</li></ul>
<ul><li> Drive-thru equipment.</li></ul> 
Working Relationships/Contacts (Positions with which incumbent has frequent contact)
<ul><li> Daily, personal/written/phone contact with MSA staff.</li></ul>
<ul><li> Daily, personal/written/phone contact with Credit Union managers.</li></ul>
<ul><li> Daily, personal/written/phone contact with Credit Union members.</li></ul> 
Physical Demands (Physical effort generally associated with this position)
Work involves standing and walking for brief periods of time, but most work is done from a seated position. There is potential for eyestrain from reading the computer screen. Must be able to talk and keyboard simultaneously. Deadlines, workloads, and pressure to achieve goals may cause increased stress levels. 
Working Conditions (Typical working conditions associated with this type of work and environmental hazards, if any, that may be encountered in performing the duties of this position)
Internal - Work is normally performed in climate-controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.). No known environmental hazards are encountered in normal performance of duties. Length of day is unpredictable; long hours may be required to accommodate deadlines or special meetings.
External - Some travel may be required; however, information on environmental conditions is not available. 
EOE/Vets/Disability</div>

Member Service Advisor-Fernley

Sutherland

<div>Company Description 
Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.
With a strong emphasis on digital engineering services, we deliver innovative technologies and business process excellence, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions, including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences.
Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless &quot;as-a-service&quot; model, enabling rapid innovation and supporting sustainable business growth. 
Job Description 
This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.
Your day-to-day responsibilities will include:<ul><li>
Handling customer interactions with efficiency and empathy.</li><li>
️ Providing tailored solutions to meet customer needs.</li><li>
Ensuring a positive customer experience through effective communication and professional phone etiquette.</li></ul>
If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team! 
Qualifications 
We&rsquo;re Hiring Talented People!
 
Fresh Grads &amp; Dropouts are welcome to apply!
 What we&rsquo;re looking for:
✅ Fluency in English is a MUST! (B2/C1 level)
 
✅ Strong skills in Customer Service &amp; Customer Support 
✅ Proven ability to enhance Customer Satisfaction &amp; Customer Experience 
✅ Problem-solving, active listening, &amp; attention to detail 
✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! ️ 
✅ Flexibility with night &amp; overnight shifts is essential
 
✅ Proficiency in professional phone etiquette &amp; communication techniques is a plus
If you&rsquo;re passionate about making a difference and love helping customers, we want YOU! 
 
 
Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Customer Service Advisor

Semco Cars & Equipments

Job Summary:We are looking for a skilled and experienced Auto Mechanical Supervisor to manage the mechanical operations of our garage. The candidate will lead a team of technicians, ensure high-quality repairs, and maintain efficient workflow while meeting customer expectations.Key Responsibilities:<ul><li>Supervise daily mechanical repair and maintenance activities</li><li>Diagnose complex vehicle issues and guide technicians on repairs</li><li>Allocate jobs and monitor progress to meet deadlines</li><li>Ensure all work is completed to high quality and safety standards</li><li>Coordinate with service advisors and customers regarding repair status</li><li>Maintain workshop discipline, cleanliness, and safety compliance</li><li>Monitor tools, equipment, and spare parts inventory</li><li>Train and mentor junior mechanics</li></ul>Requirements:<ul><li>Minimum 5&ndash;7 years of experience in automotive mechanical repairs</li><li>At least 2&ndash;3 years in a supervisory role</li><li>Strong knowledge of engines, transmissions, suspension, and electrical systems</li><li>Ability to diagnose faults using modern diagnostic tools</li><li>Good leadership and communication skills</li><li>Diploma/Certification in Automotive Engineering or related field preferred</li></ul>Benefits:<ul><li>Competitive salary package [Based on experience]</li><li>Accommodation</li><li>Annual leave and air ticket as per Qatar labor law</li></ul>How to Apply:Send your CV to: [hrsemcocars@gmail.com] Contact: [+974 66801515]Pay: QAR2,000.00 - QAR3,500.00 per monthWork Location: In person

MECHANICAL SERVICE ADVISOR

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