service advisor

United Al Saqer Group

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.Main objectives of the role<ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.</li></ul>Tasks<ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Interfaces<ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</li></ul> To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience:<ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul>

Service Advisor

United Al Saqer Heavy Equipment LLC

Get AI-powered advice on this job and more exclusive features.Job Description We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. Main objectives of the role <ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time. </li></ul>Tasks <ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed. </li></ul>Interfaces <ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor. </li></ul>Job requirements To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience: <ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Motor Vehicle Manufacturing</li></ul>Referrals increase your chances of interviewing at United Al Saqer Heavy Equipment LLC by 2xAbu Dhabi Emirate, United Arab Emirates 3 days ago Customer Service Advisor - Arabic speaker (Abu Dhabi) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 hours ago Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago Officer- Customer Service (Emiratized Role) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago Guest Relations Executive (Emiratis Only) - Conrad Abu Dhabi Etihad Towers Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi Emirate, United Arab Emirates 6 hours agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

The Success Ventures

Job Title: Service Advisor Company: Chakwal Suzuki Potohar Location: Chakwal Job Type: Full-time Working Hours: 9:00 AM &ndash; 5:30 PMJob Description:Chakwal Suzuki Potohar is seeking a professional and experienced Service Advisor to manage customer service operations, vehicle inspections, and coordination between customers and the workshop team.Key Responsibilities:<ul><li>Attend customers and understand vehicle issues</li><li>Prepare job cards and service estimates</li><li>Coordinate with workshop technicians</li><li>Ensure timely delivery of vehicles</li><li>Handle customer follow-ups and service feedback</li><li>Maintain service records and documentation</li></ul>Requirements:<ul><li>Diploma in Automobile or Mechanical (Mandatory)</li><li>3&ndash;4 years of relevant experience</li><li>Strong communication and customer service skills</li><li>Knowledge of vehicle maintenance &amp; repairs</li><li>Automobile dealership experience preferred</li></ul>Benefits:<ul><li>Market-competitive salary</li><li>Professional working environment</li><li>Career growth opportunities</li></ul>Interested candidates may WhatsApp their CV at: 0336-7649231Job Type: Full-timeWork Location: In person

al waha for cars

WE&rsquo;RE HIRING &ndash; SERVICE ADVISOR (AUTOMOTIVE)Al Waha Cars | Hiring from QatarAre you passionate about automobiles and customer service?Al Waha Cars is looking for a dynamic and experienced Service Advisor with 2&ndash;3 years of automotive industry experience to join our growing team.Why Join Al Waha Cars?Work with a reputed automotive companyFriendly and professional work environmentCareer growth and stabilityCompetitive salary packageKey Responsibilities:Welcome customers and understand their vehicle service needsPrepare job cards and clearly explain service details, timelines, and costsCoordinate with technicians to ensure quality repairs and timely deliveryKeep customers informed throughout the service processEnsure high customer satisfaction and handle concerns professionallyPromote service packages, value-added services, and genuine spare partsRequirements:2&ndash;3 years of experience as a Service Advisor in the automotive industryFluent in Arabic and able to communicate in basic EnglishStrong customer service and communication skillsGood technical understanding of vehicles and repairsAbility to work efficiently in a fast-paced environmentComputer knowledge and service software experienceValid driving license is an advantageJob Type: Full-timePay: From QAR5,000.00 per month

SBM Garage

Job TitleExperienced Automotive Service Advisor (5&ndash;7+ Years Experience Required)Job SummaryWe are a well established automotive repair shop seeking a highly experienced Service Advisor to join our team. This position is suited for a professional who has worked locally in multiple automotive repair shops and understands the demands of a fast paced service environment.The ideal candidate is someone who can be trusted to manage their responsibilities independently, maintain high standards of professionalism, and represent the shop with integrity at all times.Key Responsibilities<ul><li>Welcome customers professionally and accurately understand their vehicle concerns</li><li>Prepare clear and detailed repair orders and communicate repairs in a transparent and confident manner</li><li>Manage multiple repair orders simultaneously while maintaining accuracy and organization</li><li>Coordinate closely with technicians to prioritize jobs and ensure smooth workflow</li><li>Take ownership of service processes from customer intake to vehicle delivery</li><li>Address customer concerns and complaints calmly and effectively, taking initiative to resolve issues</li><li>Recommend required repairs and maintenance honestly and responsibly</li><li>Follow up with customers on approvals, job status, and service completion</li><li>Maintain accurate documentation, invoicing, and service records</li><li>Uphold shop policies, quality standards, and customer service expectations</li></ul>Required Experience &amp; Qualifications<ul><li>Minimum 5&ndash;7 years of experience as an Automotive Service Advisor</li><li>Local experience required, preferably across multiple automotive repair shops</li><li>Strong understanding of vehicle systems, diagnostics, repairs, and maintenance schedules</li><li>Proven ability to work efficiently in a high-volume, high-pressure environment</li><li>Strong communication and interpersonal skills</li><li>Ability to manage competing priorities without compromising service quality</li><li>Basic computer and service management software proficiency</li><li>Motivated, reliable, and committed to contributing to the long-term success of the shop</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Stable and respectful working environment</li><li>Opportunity to play a key role in daily operations and shop growth</li></ul>How to ApplyQualified candidates with relevant experience are encouraged to apply with their CV on Whatsapp at +97455606170 or email at saoudm.umer@gmail.comJob Type: Full-time

Ali & Sons Holding LLC

About the Role We are looking for a Service Advisor to act as the primary contact between customers and the workshop team. The role ensures professional customer service, smooth repair processes, and achievement of workshop targets in labor and parts sales. Key Responsibilities <ul><li>Welcome customers, prepare job cards, and record customer concerns, damages, and approvals.</li><li>Coordinate with the Foreman on required work and ensure accurate documentation in the DMS.</li><li>Keep customers updated through regular follow-ups and provide service advice on vehicle needs.</li><li>Review service history to validate current repair requests and warranty eligibility.</li><li>Obtain repair approvals and maintain proper evidence.</li><li>Resolve customer concerns in coordination with the Customer Relations team.</li><li>Monitor and update WIP reports regularly.</li><li>Ensure compliance with health and safety procedures and maintain a professional image.</li><li>Perform additional duties as assigned by the Service Manager.</li><li>KPIs: Achieve labor and parts sales targets.</li><li>Customer Satisfaction Index (CSI) scores.</li><li>Completion of required online training.</li><li>Management of WIP and reduction of unjustified job cards.</li></ul> Qualifications <ul><li>2-5 years' experience as a Service Advisor in the automotive industry (UAE experience preferred).</li><li>Strong knowledge of vehicle servicing and warranty procedures.</li><li>Excellent communication and customer service skills.</li><li>Fluency in English (Arabic is an advantage).</li><li>Proficiency in MS Office and dealership management systems (DMS).</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul>Referrals increase your chances of interviewing at Ali & Sons Holding LLC.

Sbigh

Lease Rental Executive Saudi Arabia 2-5 Years Workshop Service Advisor is the primary point of contact for customers seeking vehicle repair and maintenance services. The role involves delivering excellent customer service, coordinating services with technicians, and ensuring smooth communication between customers and the workshop team. Customer Interaction, Skills Required: <ul><li>Strong communication and customer service skills.</li><li>Strong problem-solving and organizational skills.</li><li>Ability to maintain customer relationships and stay calm under pressure.</li><li>Proficiency in workshop management software and MS Office tools.</li><li>Excellent communication skills</li><li>Strong customer service and interpersonal skills.</li><li>Detail-oriented with the ability to manage multiple tasks efficiently.</li><li>Proficiency in using workshop management software and basic MS Office tools.</li></ul>

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