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customer service representative

service coordinator

INTERCARE LIMITED

Roles and ResponsibilitiesEffectively coordinate to improve productivity by managing schedules of the Workshop team and organize the services, installation and repair of machines.Handling customer calls for service request calls, emails, and messages whenever required.Ensure the adequacy of service-related equipment or material.Forecasting and monitoring of stocks / spare parts, coordinate with the procurement department to arrange spare parts for relevant customers.Respond to complaints from customers and give after-sales support when requested.Store and sort financial and non-financial data in electronic form and present reports.Handle the processing of all sales orders / quotations with accuracy and timeliness. Maintaining the database of customers of the service &amp; after-sales department.Inform clients of unforeseen delays or problems.Identify shortcomings and propose improvements.Provide weekly reports whenever asked by the Divisional Manager.Highly Desirable: Ability to read and understand technical manuals and drawings.Desired Candidate ProfileAt least Bachelor&rsquo;s degree in Mechanical/Electrical Engineering or any relevant discipline, technical qualification is highly preferredAt least two years post qualification experience in UAE, preferably in workshop industries related to outdoor and indoor cleaning equipmentGood communication skills and computer skills (MS Office/ Orion/etc.)Well-organized and responsible with an aptitude in problem-solvingTeam playerWilling to work extra hours when ever requiredJob Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Service Coordinator

Ultiwise Consult

Job Description After Sales Technical Coordinator Designation: After Sales Technical Coordinator Department: After Sales (AMC Retrofit Service Trading & O&M) Reporting To: After Sales / O&M Manager Role Summary The After Sales Technical Coordinator is responsible for coordinating and managing all technical and operational activities across AMC Retrofit Service Trading and O&M. The role ensures that client inquiries complaints and service requests are addressed effectively site works are executed with proper planning and resource allocation and all supporting documentation is prepared for invoicing and reporting. The position serves as the technical backbone of the After Sales team bridging communication between clients site staff procurement warehouse accounts and management. Key Tasks & Responsibilities 1. Client Inquiry Evaluation <ul><li>Review and evaluate all incoming client inquiries (AMC retrofit service O&M). </li><li>Arrange and assign technicians/engineers for site visits. </li><li>Collect findings from site visits and prepare detailed reports & BOQs. </li><li>Coordinate with Admin Coordinator & O&M Manager to prepare professional proposals/quotations. </li><li>Submit proposals to clients and track approvals. </li><li>Maintain a tracker for pending and submitted offers ensuring timely follow-up and closure. </li></ul> 2. Customer Complaint Management <ul><li>Act as the first point of contact for all customer complaints. </li><li>Record and log complaints systematically. </li><li>Arrange the required materials resources and third-party vendors to resolve complaints. </li><li>Monitor complaint resolution until successful closure and client satisfaction. </li><li>Prepare and issue complaint closure reports with supporting documentation. </li><li>Escalate unresolved issues to management with corrective action proposals. </li></ul> 3. Planning & Scheduling <ul><li>Prepare and update annual monthly and weekly schedules for: </li><ul><li>AMC visits </li><li>Retrofit jobs </li><li>Service calls </li><li>O&M activities </li></ul><li>Allocate manpower vehicles tools and consumables for each job. </li><li>Re-schedule tasks promptly based on emergencies client availability or site conditions. </li><li>Respond to client service calls immediately and ensure timely dispatch of teams. </li><li>Monitor upcoming AMC contract expiry dates and notify the proposal team for renewal. </li></ul> 4. Client Coordination <ul><li>Serve as a single point of contact for after-sales clients. </li><li>Share schedules confirm approvals and follow up on site visit reports. </li><li>Ensure timely delivery of proposals service reports and technical documents. </li><li>Follow up with clients on pending offers approvals or complaints. </li><li>Maintain continuous professional correspondence to build client trust. </li></ul> 5. Transport & Material Mobilization <ul><li>Arrange materials consumables spares and tools in advance for planned works. </li><li>Coordinate with Procurement & Warehouse for material readiness. </li><li>Mobilize vehicles drivers and lifting equipment as per site requirements. </li><li>Ensure tools PPE and consumables are checked calibrated and available before dispatch. </li><li>Manage fleet allocation to optimize usage and reduce downtime. </li></ul> 6. Technical & Operational Support <ul><li>Review technical reports from engineers/technicians for accuracy and completeness. </li><li>Prepare detailed site visit reports from site team inputs. </li><li>Provide troubleshooting support and technical clarifications to site staff. </li><li>Maintain comprehensive documentation for retrofit jobs including: </li><ul><li>Method of Statement </li><li>Risk Assessment </li><li>Work Schedule </li><li>Work Completion Certificate </li><li>Warranty Certificate </li><li>O&M Manual </li><li>Packing List </li></ul><li>Maintain a technical database of AMC retrofit and O&M performance logs. </li></ul> 7. Team & Resource Management <ul><li>Assign and monitor daily tasks for engineers technicians and operators. </li><li>Track manpower utilization overtime and site deployment. </li><li>Verify and cross-check OT sheets; ensure approval from line managers. </li><li>Monitor workforce discipline PPE usage and compliance with safety protocols. </li><li>Ensure standby manpower is planned for emergency site calls. </li></ul> 8. Commercial Support <ul><li>Collect all service and site reports and submit them to Admin Coordinator for invoicing. </li><li>File AMC supporting documents and submit them to Accounts Department for monthly billing. </li><li>Track client acknowledgments and payment follow-up. </li><li>Assist in warranty claims and variation works. </li><li>Monitor renewal of AMC contracts and ensure proposals are sent on time. </li></ul> 9. Trading & Materials Support <ul><li>Support client requirements for consumables spares and chemicals. </li><li>Coordinate procurement stock management and logistics for timely delivery. </li><li>Maintain stock and usage records for consumables and spare parts. </li><li>Follow up with suppliers and ensure competitive pricing for trading items. </li></ul> 10. Compliance & Reporting <ul><li>Ensure all after-sales activities comply with safety regulations and company policies. </li><li>Prepare weekly and monthly progress reports on AMC retrofit service and O&M. </li><li>Maintain systematic filing of contracts reports and client communications. </li><li>Record client complaints corrective actions and preventive measures. </li><li>Support management audits and ISO compliance documentation. </li></ul> Skills & Competencies Required <ul><li>Strong technical knowledge of STP RO UF ETP and other water treatment systems. </li><li>Excellent coordination planning and client communication skills. </li><li>Strong report-writing documentation and record-keeping ability. </li><li>Ability to multitask across AMC Retrofit Service Trading & O&M simultaneously. </li><li>Proficiency in MS Office ERP and reporting tools. </li><li>Strong problem-solving analytical and time management skills. </li><li>Knowledge of HSE standards and compliance requirements. </li></ul>

After Sales Technical Coordinator

BLACKSTONE MACHINERY TRADING LLC

Job Title: SALES COORDINATORLocation: Plot Q4-094, Saif Zone Sharjah UAEJob Type: Full TimeSalary: Competitive / Base on ExperienceVisa: SponsoredJob Summary:We are seeking a motivated and detail-oriented Sales Coordinator to support the sales team in driving business growth for our diesel generator products. The Sales Coordinator will play a critical role in managing customer inquiries, preparing quotations, coordinating with internal departments, and ensuring a smooth sales process from inquiry to delivery.Key Responsibilities:<ul><li>Handle customer inquiries related to diesel generators and spare parts via phone, email, and in-person.</li><li>Prepare and send quotations, proposals, and tender documents in a timely and accurate manner.</li><li>Coordinate with the engineering, procurement, and logistics teams to ensure product availability and timely delivery.</li><li>Track sales orders, delivery schedules, and inventory status.</li><li>Maintain and update customer records, sales reports, and documentation.</li><li>Assist in the preparation of sales presentations and marketing materials.</li><li>Provide after-sales support by coordinating with service teams for installations, maintenance, or troubleshooting.</li><li>Maintain knowledge of diesel generator products and applications to provide accurate information to clients.</li><li>Follow up with clients on quotes, delivery, and payments.</li><li>Assist the sales team with lead generation and follow-up activities.</li></ul>QUALIFICATIONS:<ul><li>Bachelor&rsquo;s degree in Business Administration, Electrical/Mechanical Engineering, or a related field.</li><li>Minimum 2&ndash;4 years of experience in a sales support or coordination role, preferably in the power generation or diesel generator industry.</li><li>Familiarity with diesel generator systems, components, and applications.</li><li>Strong communication and interpersonal skills.Excellent organizational and multitasking abilities.</li><li>Proficient in MS Office (Excel, Word, Outlook); experience with CRM software is a plus.</li><li>Ability to work under pressure and meet deadlines.</li><li>Freshers in UAE are welcome to apply</li></ul>WHAT WE OFFER:<ul><li>Competitive Salary base on your related experience</li><li>Opportunities for career growth and professional development</li><li>A collaborative and supportive work environment</li><li>Transportation allowance or company vehicle</li><li>Sponsored Visa</li><li>Medical Insurance</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Sales Coordinator

Care Wings Home Health Care Center LLC

We are looking for a reliable and organized Office Coordinator, job location, Sharjah. The ideal candidate will help ensure smooth daily operations and provide administrative support across the office.Requirements:<ul><li>Basic Computer Knowledge</li><li>Good Communication Skills</li><li>Digital Marketing Knowledge</li><li>Handling of Accounts Sheets</li><li>Organized &amp; Presentable</li></ul>Conditions:<ul><li>Immediate Joining Required</li><li>Own Visa is Mandatory</li><li>Female Candidates Preferred</li></ul>Job Type: Full-timePay: AED2,500.00 per monthAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your Visa Status?</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>

Office Coordinator

Marriott International

<div>Additional Information 
Job Number25198184 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. 
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

F&B and Kitchen Coordinator

Lunad Digital Portal

We are looking for a Sales Coordinator to support our sales and marketing operations across our B2B platforms &mdash; Yellowpages-UAE.com and FYIND.com. The candidate will be responsible for conducting quality checks, coordinating with clients, and ensuring data accuracy across our internal and external systems.Key Responsibilities:<ul><li>Review and verify details of signed contracts from the sales team against client listings uploaded on yellowpages-uae.com and fyind.com.</li><li>Coordinate with clients to collect additional information or clarifications requested by the Social Media and SEO teams.</li><li>Ensure all client data and business information are correctly updated and maintained on lunad.pulseorm.com (our internal CRM/product system).</li><li>Monitor listings and product details for consistency, accuracy, and completeness across platforms.</li><li>Communicate regularly with internal teams (Sales, Marketing, SEO, and Social Media) to ensure smooth information flow and timely updates.</li><li>Assist in preparing reports or summaries related to listing quality checks and data updates.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in a B2B environment or similar work culture.</li><li>Strong attention to detail and ability to perform thorough quality checks.</li><li>Excellent communication skills (verbal and written).</li><li>Proficient in MS Excel, Google Sheets, and CRM tools.</li><li>Ability to multitask and coordinate between different departments.</li><li>Organized, proactive, and capable of working independently.</li></ul>Job Type: Full-timePay: AED2,800.00 - AED3,000.00 per month

Blackline Travel & Tourism LLC

We are looking for a dedicated and organized Office Coordinator to join our tourism company. The ideal candidate should be able to handle office operations efficiently, support daily tasks, and ensure smooth workflow during day or night shifts.Key Responsibilities:<ul><li>Manage daily office operations</li><li>Handle customer inquiries and bookings</li><li>Coordinate with internal teams and tour staff</li><li>Maintain office records and documentation</li><li>Prepare reports and assist with administrative tasks</li><li>Ensure a professional and welcoming office environment</li></ul>Requirements:<ul><li>Previous experience in administration or office coordination</li><li>Strong communication and organizational skills</li><li>Proficiency in MS Office (Word, Excel, Outlook)</li><li>Ability to work in day or night shifts</li><li>Good customer service skills</li><li>Must be reliable, proactive, and well-presented</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Office Coordinator – Tourism Company (Day & Night Shift)

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238 service coordinator jobs IN Physics Jobs In Physics Jobs In Arabic Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

Service Coordinator

After Sales Technical Coordinator

Sales Coordinator

Office Coordinator

F&B and Kitchen Coordinator

Sales Coordinator

Office Coordinator – Tourism Company (Day & Night Shift)