service coordinator

Cennox

<div>Cennox is currently seeking a Service Coordinator (position can be remote) to manage the daily service calls from our customers. This full-time position offers insurance and 401k benefits, and the chance to become part of a rapidly growing company. Apply today! 
 
*** We are currently looking for someone to work 9am-6pm MST *** 
Skills Required<ul><li>
Knowledge of standard office practices, including the ability to operate computers, email, and MS Office, with efficient keyboarding</li><li>
Organized with the ability to multi-task and maintain a high level of attention to detail</li><li>
Ability to provide customer service via phone and email correspondence with customers and field staff</li><li>
Problem-solving and decision-making capabilities</li><li>
Motivated self-starter with the ability to work independently with moderate supervision.</li></ul>
Experience And Education<ul><li>
Experience in an office environment is a plus</li><li>
High school diploma or equivalent</li></ul><h1 class="jobSectionHeader">
Physical Requirements</h1><ul><li>
Ability to sit and stay focused for long periods of time, with finger dexterity for keyboarding</li><li>
Vision correctable to 20/20</li></ul><h1 class="jobSectionHeader">
Perks</h1><ul><li>
Eligible for 401k after one year of employment</li><li>
Eligibility to enroll in health, vision, dental, and life insurance after an initial 90-days of employment</li><li>
Eligible for paid holidays and paid vacation after qualifying continuous employment</li></ul>
kDue1M3emc</div>

Service Coordinator

Holm Electric, Inc

Overview About Us: Holm Electric, Inc. is a trusted electrical contractor known for our commitment to quality, integrity, and community. We&rsquo;re more than just a workplace &mdash; we&rsquo;re a team that values collaboration, professionalism, and a positive work environment.We&rsquo;re currently seeking a motivated and detail-oriented Office Administrator/Service Coordinator to be the heartbeat of our service operations. If you thrive in a fast-paced setting, love keeping things organized, and enjoy being the go-to person for both clients and technicians &mdash; we&rsquo;d love to meet you!What You&rsquo;ll Do:<ul><li>Coordinate and schedule service calls with efficiency and care</li><li>Manage technician and electrician calendars to ensure smooth operations</li><li>Communicate clearly and professionally with clients</li><li>Support the service department with administrative tasks and process improvements</li><li>Help keep our office and service team keep running like a well-oiled machine</li></ul>What We&rsquo;re Looking For:<ul><li>In-office availability (this is not a remote role)</li><li>Proficiency in Microsoft Office Suite and general tech-savviness</li><li>Prior experience in service coordination &mdash; bonus points for electrical or construction industry background</li><li>Strong multitasking skills and ability to stay calm under pressure</li><li>Excellent communication and customer service skills</li><li>A positive, team-oriented attitude</li></ul>Why You&rsquo;ll Love Working Here: &#9989; Competitive salary &#9989; Comprehensive benefits package &#9989; 401(k) with employer matching &#9989; Paid time off + paid holidays &#9989; Opportunities for professional growth &#9989; Fun company events and a supportive team cultureJoin our team where your contributions will be valued, and your professional growth will be supported!Job Type: Full-timePay: $25.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

KEITOKU MIDDLE EAST LLC

Keitoku Middle East LLC is a leading provider of marine equipment and engineering services, specializing in the repair and maintenance of marine engines and machinery located in Al Quoz Industrial, Area 2, Dubai. The company offers comprehensive solutions to the maritime industry, including the supply of spare parts and technical support.We are looking for an experienced Service Coordinator to join our skilled production team and help us meet our growing demand for high-quality services.Requirements:Must hold Bachelor&rsquo;s degree in any major. 2 &ndash; 3 years of relevant experience in a similar role. Able to work with minimal supervision. Capable of dealing with high level confidentiality. Undertake initiatives. Must have strong organizational skills and an eye for details. Excellent customer services skills. A good understanding of Sales Process. Strong computer literacy. Ideally, we are looking for a female.Job Description:Responsible with tools inventory and machinery inside the workshop, keeping them in good order.Responsible with consumables inventory and preparation of required form for replenishment if required.Responsible in keeping documents of the Department in order, making sure that correct work flow is being followed.Responsible for preparation of estimation and cost review.Responsible for preparation of invoice.Responsible in generating Purchase Request of materials needed for the job prepared by the engineers.Responsible in writing Minutes of Meeting.Updating and submitting manpower movement every week.Monitor and control tools (log-out and log-in of tools). To make sure that engineers/technicians return all tools after each job. Report to accounts in case of damage and loss.Responsible in updating and monitoring the expiration of equipment calibration.Responsible in preparing KAIZEN sheet every monthResponsible in forecasting annual visitation schedule according to the assigned market.Responsible in getting an appointment to meet customers, arrangement of air-ticket, hotel, transportation, etc. to execute the visitation plan.Responsible in understanding customer&rsquo;s requirement and recommending spare parts, repair scope or machinery and report to the management for generation of proposals.Visit customer, generate and submit visitation reports, update customer profiles and vessel list details, follow up inquiry and record status in the register.Generate sales quotations using the PASO application.Issue order acknowledgements through PASO application.Update inquiry register and visitation plan on a weekly basis.Perform related duties as assigned from time to time.Job Type: Full-timePay: AED4,500.00 - AED5,500.00 per monthLicense/Certification:<ul><li>UAE License (Preferred)</li></ul>

Atlas Copco

<div><div><div><div><div><h1 class="jobSectionHeader">Service Coordinator
</h1></div></div></div></div><div><div><div><div>Functional area: Service
</div></div></div></div><div><div><div><div>Location: United States
</div></div></div></div><div><div><div><div>City: Elk Grove Village, Illinois
</div></div></div></div><div><div><div><div>Company name: Atlas Copco Compressors LLC
</div></div></div></div><div><div><div><div>Date of posting: Nov 5, 2025 
</div></div></div></div><div><div><div><div>Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow. 


Your Role 

Mission: Schedule field service installation of compressed air equipment, providing regular updates to the Service Manager and the customer. 

Roles and Responsibilities 

Service Administration (60%) &ndash; Secure purchase orders for service work and verify terms and conditions with customers. Open, maintain (edit as needed) scheduled service orders in SAP and other systems including Invoicing. Track and file relevant paperwork for service jobs that are entered. Order, track, follow up and expedite parts as needed including creation of Vendor Purchase Orders. Enter expedite tickets in system for critical orderes needing attention. Assist with maintaining service plan orders with updating status for scheduling jobs based on parts movement. Maintain and verify contact information for customer accounts is accurate and updated. Update customers on order progress and long lead times on case by case basis 

Service Scheduling (40%) &ndash; Receive incoming calls for service breakdowns, service plan scheduling, tech support calls, and schedule field service jobs in the Planning Board system. Work with the Service Manager to coordinate the activities of the Service Department and maximize Service Technician utilization. Confirm service schedules with customers. Serve as the information liaison between the Service Manager, Service Technicians, and customers &ndash; providing regular updates to customers regarding service that is in process. Manage and control work in progress. 

Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers. 

Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer. 

Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done. 

Perform other duties as assigned. 

 
To succeed, you will need 

Experience &ndash; Minimum of two years of relevant service coordination and/or dispatch experience. 

Education &ndash; High School diploma, some college preferred. 

Skills &ndash; Must be able to work independently and have excellent organizational, interpersonal, verbal and written communication, and problem-solving skills. Must be able to manage multiple priorities with flexibility, a positive attitude, and a strong commitment to customer service. Must be proficient in Microsoft Office, including Word and Excel. Experience with SAP preferred. Experience with contract planning. Basic Mechanical Knowledge preferred. 

In return, we offer you 

Choose your career with us!
Drive your Career, Explore Opportunities, Realize your Passion . . . 

Attractive benefits Include:
<ul><li>Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan</li>
<li>Health insurance/ Dental insurance/ Vision insurance</li>
<li>Competitive Paid time off</li>
<li>Life &amp; Disability insurance</li>
<li>Salary range: $48K - $65K based on knowledge, skills and experience; &ldquo;Geographically adjusted&rdquo;</li></ul> 


City 
Elk Grove Village, Illinois 
 
Recruiter 
joseph.coleman@atlascopco.com 
 
Hiring Manager 
Harry Loor 

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can further develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible. www.atlascopco.com/compressor-jobs 

Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.</div></div></div></div></div>

Bay City Electric/Power Systems West

Who We AreWe are a family-owned business which was founded in 1932 and have been a KOHLER/Rehlko generator distributor for 60 years. Our vision is to Develop Powerful People to be #1 in Power. We have aligned our vision with our goal to become the go to generator systems supplier in California, Nevada, and Hawaii. As such, we are building a winning team of experts who are committed to providing total power solutions to our customers.What We DoOur team provides generator, air compression, and engine solutions for life&rsquo;s power needs. Offering quality brands like KOHLER&reg;/Rehlko and Doosan, our experts provide solutions for data centers, water &amp; sewer districts, healthcare facilities, utilities, military bases, hi-rise buildings, hi-tech, bio-tech, pharmaceutical, government, airports, retail, manufacturing, casinos, and residences.The Job:We are looking for a Service Coordinator who embraces our core values and is excited about joining the BCEW team. Our Service Coordinators schedule our Generator Technicians&rsquo; work for a designated geographical region, acting as the glue between our customers and our technician team. Service Coordinators ensure that our customers receive excellent customer service and that our team of technicians is scheduled to their ability level.&middot; Schedule and dispatch technicians&rsquo; time efficiently for preventative maintenance, planned repairs, and emergency maintenance for our customers, within established response times&middot; Receive customer calls and emails requesting service. Prioritize and schedule service, as appropriate.&middot; Schedule work strategically, to make the best use of Technician skill levels and minimize drive time between jobs&middot; Coordinate with Accounting &amp; Billing teams to resolve any billing issues for services provided&middot; Populate purchase orders for scheduled service work, to ensure parts team orders and supplies necessary parts for technicians and that accurate billing can be generated&middot; Write service repair quotes for customers&middot; Review work orders for accuracy (parts, labor, etc.) prior to scheduling&middot; Assist with after hours On-call dispatching on a rotating basis &ndash; covering a one week period, in rotation with other team members.Qualifications:&middot; 3 years of dispatching and scheduling service technicians, or industry related or similar work experience strongly preferred&middot; High school diploma/GED or equivalent work experience&middot; Excellent internal and external customer relations skills&middot; High Attention to detail&middot; Strong Phone Skills&middot; Work with a sense of urgency to assess and manage service priority situations&middot; Responsive to customer inquiries; Excellent written and verbal communication skills&middot; Able to stay calm under pressure with changing priorities&middot; Ability to balance work load, switching between multiple tasks throughout the day&middot; Ability to think critically, problem solve and make effective decisions&middot; Ability to meet deadlines and make critical decisions in a fast-paced, dynamic environment&middot; Computer literate in MS Office (Word, Excel, etc.), especially experience with significant email volume&middot; Knowledge of generators, diesel engines and mechanical aptitude preferredAll BCEW team members are expected to embrace and demonstrate our Core Values:&middot; Safety First &ndash; Know it. Own it. Share it.&middot; Family Orientated &ndash; Demonstrate family values &amp; embrace diversity&middot; Trusted &ndash; Understand the value of reputation and relationship&middot; Customer Focused &ndash; Keep our internal and external customers at the center of all we do&middot; Humble &amp; Confident &ndash; Exhibit modesty and humility alongside confidence&middot; Accountable &ndash; Accept challenge and make it happen&middot; Always On &ndash; Support our customer&rsquo;s 24/7/365 power needsAs a BCEW team member, you will enjoy a total compensation package that includes competitive pay and benefits.&sect; Competitive Pay: Pay range for this role is $64,000 &ndash; $75,000, dependent upon experience; Monthly commission potential $250 - $2500.&sect; Health &amp; Wellness: medical, prescription drug, dental, vision, life, employee assistance program and pet insurance&sect; Work/Life Balance: generous paid time off and holiday schedule&sect; Financial Support: 401(k) savings plan, tuition reimbursement, and employee discount programs.We are a drug free workplace; Drug and alcohol testing will be conducted as part of the post-employment offer process.Bay City Electric Works is an equal employment opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, Veteran status or other status protected by law.Job Type: Full-timePay: $64,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Galt, CA 95632 (Preferred)</li></ul>Ability to Relocate:<ul><li>Galt, CA 95632: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Who We AreWe are a family-owned business which was founded in 1932 and have been a KOHLER/Rehlko generator distributor for 60 years. Our vision is to Develop Powerful People to be #1 in Power. We have aligned our vision with our goal to become the go to generator systems supplier in California, Nevada, and Hawaii. As such, we are building a winning team of experts who are committed to providing total power solutions to our customers.What We DoOur team provides generator, air compression, and engine solutions for life&rsquo;s power needs. Offering quality brands like KOHLER&reg;/Rehlko and Doosan, our experts provide solutions for data centers, water &amp; sewer districts, healthcare facilities, utilities, military bases, hi-rise buildings, hi-tech, bio-tech, pharmaceutical, government, airports, retail, manufacturing, casinos, and residences.The Job:We are looking for a Service Coordinator who embraces our core values and is excited about joining the BCEW team. Our Service Coordinators schedule our Generator Technicians&rsquo; work for a designated geographical region, acting as the glue between our customers and our technician team. Service Coordinators ensure that our customers receive excellent customer service and that our team of technicians is scheduled to their ability level.&middot; Schedule and dispatch technicians&rsquo; time efficiently for preventative maintenance, planned repairs, and emergency maintenance for our customers, within established response times&middot; Receive customer calls and emails requesting service. Prioritize and schedule service, as appropriate.&middot; Schedule work strategically, to make the best use of Technician skill levels and minimize drive time between jobs&middot; Coordinate with Accounting &amp; Billing teams to resolve any billing issues for services provided&middot; Populate purchase orders for scheduled service work, to ensure parts team orders and supplies necessary parts for technicians and that accurate billing can be generated&middot; Write service repair quotes for customers&middot; Review work orders for accuracy (parts, labor, etc.) prior to scheduling&middot; Assist with after hours On-call dispatching on a rotating basis &ndash; covering a one week period, in rotation with other team members.Qualifications:&middot; 3 years of dispatching and scheduling service technicians, or industry related or similar work experience strongly preferred&middot; High school diploma/GED or equivalent work experience&middot; Excellent internal and external customer relations skills&middot; High Attention to detail&middot; Strong Phone Skills&middot; Work with a sense of urgency to assess and manage service priority situations&middot; Responsive to customer inquiries; Excellent written and verbal communication skills&middot; Able to stay calm under pressure with changing priorities&middot; Ability to balance work load, switching between multiple tasks throughout the day&middot; Ability to think critically, problem solve and make effective decisions&middot; Ability to meet deadlines and make critical decisions in a fast-paced, dynamic environment&middot; Computer literate in MS Office (Word, Excel, etc.), especially experience with significant email volume&middot; Knowledge of generators, diesel engines and mechanical aptitude preferredAll BCEW team members are expected to embrace and demonstrate our Core Values:&middot; Safety First &ndash; Know it. Own it. Share it.&middot; Family Orientated &ndash; Demonstrate family values &amp; embrace diversity&middot; Trusted &ndash; Understand the value of reputation and relationship&middot; Customer Focused &ndash; Keep our internal and external customers at the center of all we do&middot; Humble &amp; Confident &ndash; Exhibit modesty and humility alongside confidence&middot; Accountable &ndash; Accept challenge and make it happen&middot; Always On &ndash; Support our customer&rsquo;s 24/7/365 power needsAs a BCEW team member, you will enjoy a total compensation package that includes competitive pay and benefits.&sect; Competitive Pay: Pay range for this role is $64,000 &ndash; $75,000, dependent upon experience; Monthly commission potential $250 - $2500.&sect; Health &amp; Wellness: medical, prescription drug, dental, vision, life, employee assistance program and pet insurance&sect; Work/Life Balance: generous paid time off and holiday schedule&sect; Financial Support: 401(k) savings plan, tuition reimbursement, and employee discount programs.We are a drug free workplace; Drug and alcohol testing will be conducted as part of the post-employment offer process.Bay City Electric Works is an equal employment opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, Veteran status or other status protected by law.Job Type: Full-timePay: $64,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>San Leandro, CA 94577 (Preferred)</li></ul>Ability to Relocate:<ul><li>San Leandro, CA 94577: Relocate before starting work (Preferred)</li></ul>Work Location: In person

ENGINEERING EXCELLENCE

<div>Position Title: Service Coordinator &ndash; Engineering Excellence
This position in Cincinnati will be a Hybrid position working 2 days a week in office with the hours being 8:00a-5:00p. **Training for this position will be in the office for the first 6 weeks 8a-5p. 
Reports To: Customer Service Manager 
Status: Full-time, Regular position 
Category: Office 
Location Name: Engineering Excellence Cincinnati 
Location Address: This is a Hybrid position, the chosen candidate needs to be local to Cincinnati
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Position Summary:
Responsible for supporting the Sales Team and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits. Works closely and cooperatively with both sales and center staff. Communicates with the customer to ensure the customer is informed of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems. Efficiently plans and routes the most-appropriate technicians and Residential Sales Consultants. Work is performed, under general direction, in accordance with established processes and procedures in a fast-paced, constantly changing environment.
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.<ul><li>
Competitive Pay, including incentive opportunities for many positions</li><li>
Paid Time Off and Company Holiday Pay</li><li>
Medical /Dental /Vision Insurance programs</li><li>
401(k) Retirement Savings Plan with company-matching contributions</li><li>
Life Insurance, for you and options you can elect for your family</li><li>
Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work</li><li>
Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs</li><li>
World Class Training opportunities through our Experts University</li><li>
Career Development opportunities</li></ul>
Key Responsibilities:<ul><li>
Answer incoming calls from technicians and operations support</li><li>
Coordinate technicians work assignments for next work day</li><li>
Review technician paperwork for accurate billing</li><li>
Opening and closing residential installs</li><li>
Pulling permits when necessary</li><li>
Processing job packets</li><li>
Registering equipment for warranty coverage</li><li>
Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks.</li><li>
Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer&rsquo;s current systems and needs as well as ensuring that the decision maker is present at the time of the call</li><li>
Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls</li><li>
Efficiently and effectively plans and routes technicians to service calls based on technician availability and skill sets, customer equipment and needs, geographical location, and latest information in the Capacity Planning System and on the Dispatch Board.</li><li>
Ensures the capacity planner is maintained and proactively fills appointment gaps due to customer cancellations/rescheduling in order to maximize capacity planning</li><li>
Ensures Sales Dispatch Board and other related modules in STARS are updated as required</li><li>
Promptly responds to service technicians&rsquo; requests, both by radio and telephone Represents the company professionally, honestly, and ethically in all business matters and concerns</li><li>
Contacts next customers to confirm appointments and page calls to the assigned technicians</li><li>
Identifies issues/problems/concerns regarding technician and support center productivity based on continual communication and working with technicians and the Support Center. Informs General Manager and/or operations/office manager of issues/problems/concerns requiring their attention and action.</li><li>
Gathers information from the Residential Sales Consultant after the sales call presentation to document the sale details (or what was quoted if no sale) and enters pertinent details into the sales tracking system. Based on the scheduled installation time, schedules follow-up referral call.</li><li>
Keeps the General Manager or Sales Manager abreast of issues, problems, and other pertinent information</li><li>
Completes and distributes the Daily Sales report; reviews sales reports for errors/omissions and enters corrections in system(s); updates any lead errors; and checks Web Portal for messages</li><li>
As requested/required, generates reports from systems. As needed/required, tracks activities for center or region-specific contests/events and to distribute relevant information to Residential Sales Consultants, Sales Managers, and others.</li><li>
Performs similar/other duties as needed or assigned</li></ul>
Desired Skills and Qualifications:<ul><li>
High school diploma or equivalent with 2 years&rsquo; experience working in customer service or another customer-facing environment. Prior experience dispatching is desirable.</li><li>
Experience or training in the use of computers and related systems in an administrative office environment. Prior experience with an AS400 system desirable.</li><li>
Must be able to multi-task and work effectively in a fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.</li><li>
Excellent customer service, communication, and interpersonal skills</li><li>
Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns</li><li>
Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population.</li><li>
Ability to work effectively in both a team and an independent environment</li><li>
Ability to learn and to practice proper radio-communication techniques and to utilize pager systems</li><li>
Knowledge of, or ability to learn, local geographical areas (streets, highways, cities, and towns)</li><li>
Ability to make decisions based on established guidelines and procedures</li><li>
Effective organizational and time-management skills. Must be able to prioritize work based on service demands</li><li>
An understanding and knowledge of the HVAC/Refrigeration Industry is an asset</li></ul></div>

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