service coordinator

Hoffman & Hoffman Inc

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Job Title:<br>
FLSA Status:<br>
Reports to:</div><div> Service Coordinator<br>
Full Time, Non-Exempt, eligible for overtime<br>
Area Manager, Dispatch Services</div></div><p></p><p><b><br>
Position Purpose</b>: The Service Coordinator will provide customer service and high-level administrative support for Administrative Services Manager and HVAC service technicians by taking and scheduling service calls, and dispatching service technicians, purchasing of materials, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging travel, scheduling training and meetings, and serve as back-up accounting support.</p><p>
Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.</p><p>
Hoffman Mechanical Solutions, a division of Hoffman &amp; Hoffman, Inc., is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service.</p><p><b>
Service Coordinator Essential Duties and Responsibilities</b>:</p><ul><li>Prepare reports, memos, letters, and other documents, using word processing, spreadsheet, database or presentation software.</li><li>Review, interpret and analyze Field Service Reports</li><li>Manage and maintain service schedules</li><li>Interact with both internal and external customers</li><li>Schedule service calls by gathering information from customer and log call in Viewpoint system. Follow up to determine call status.</li><li>Assist with subcontractor pre-approval process</li><li>Answer phone calls and direct calls to appropriate parties or take messages.</li><li>Perform general office duties, such as ordering supplies, maintaining records management database systems</li><li>Open, sort and distribute incoming correspondence, including faxes and email</li><li>Make travel arrangements for techs when needed</li><li>Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee,board and other meetings</li><li>Provide administrative support to service technicians</li><li>Coordinate and direct office services</li><li>Provide information when needed that can be used for managerial reports, financial statements, strategic planning and decision-making</li><li>Perform basic bookkeeping services (setting up new customers and vendors, processing time sheets, etc.)</li><li>Support the accounting team and serve as back up for the Accounting Asst when/if time allows</li></ul><p><b>
Service Coordinator Education and Experience:</b></p><ul><li>Post Secondary degree preferred</li><li>3-5 years of work experience in a related field or in dispatching</li><li>Mechanical service/HVAC industry experience preferred</li><li>Service management or accounting system experience a plus</li></ul><p><b>
Job Expectations</b></p><ul><li>Arrives for work on time and begins to work immediately</li><li>Communicate effectively and clearly verbally and written</li><li>Perform work accurately and thoroughly</li><li>Dependable and trustworthy</li><li>Utilize the available time to organize and complete work within given deadlines and to take constructive advantage of idle periods</li><li>Effectively at building relationships and communicating with customers and co-workers</li><li>Keeps work area neat and organized</li><li>Ability to successfully prioritize work and time</li><li>Prior to scheduled time off, completes all work including last-minute incoming mail and scheduling needs</li><li>Earns and maintains the confidence of customers, service technicians, sales engineers, other sales teams, coworkers, and manufacturers</li><li>Displays enthusiasm and desire to get the job done promptly and accurately</li><li>Understands that interaction with service technicians and customers will be critical</li><li>Detailed oriented and able to identify order inconsistencies, errors and omission</li></ul><p></p><p><b><br>
Benefits of working at Hoffman Mechanical Solutions:</b><br>
We are 100% employee-owned through an Employee Stock Ownership Plan (ESOP). This is a retirement benefit for our employees that is wholly paid for by the company in addition to 401(k) options for employee contributions. There are approximately 7,000 ESOPs in the United States governed by the IRS and the U.S. Department of Labor. Research indicates that ESOP companies tend to grow faster in sales and employment. ESOP employees tend to have 2.2 times as much in retirement savings as employees in traditional companies. In addition to the ESOP, we offer <b>medical, dental, vision, and life insurance and PTO</b>!</p><p></p><p><b><br>
Physical Demands</b></p><ul><li>Standing: Frequently</li><li>Walking: Frequently</li><li>Sitting: Frequently</li><li>Handling/Fingering: Frequently</li><li>Reaching Outward: Frequently</li><li>Bending: Frequently</li><li>Pushing/Pulling 12 lbs or less: Frequently</li><li>Lifting/Carrying 10 lbs or less: Frequently</li><li>Lifting/Carrying 11-20 lbs: Occasionally</li><li>Reaching Above Shoulder: Occasionally</li><li>Squatting/Kneeling: Occasionally</li></ul><p><b>
Environment:</b></p><p>
The work environment at Hoffman Mechanical Solutions is an open office environment in a controlled atmosphere building. Some work may be required for short periods of duration in a non-air-conditioned environment. Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.</p><p>
This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate.</p><p>
This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions.</p><p></p><p><br>
EOE / Vets / Disabled</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

Service Coordinator

GRUNDFOS

<div>
 <strong>
  What is the job about?
  <br/>
  <br/>
 </strong>
 The Service Coordinator Apply well-developed professional knowledge to liaise and build trust with customers, service staff and contractors regarding any scope of service work. Coordinate and schedule service operations and site visits.
 <br/>
 <br/>
 Handle customer requests (phone calls, orders etc.) and prepare standard quotations.
 <br/>
 <br/>
 He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner
 <br/>
 <br/>
 <strong>
  Your main responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate and schedule service operations (using Service Management System).
  </li>
  <li>
   Liaise and build trust with customers, service staff, contractors (Authorized Service Partners) regarding any scope of on-site work, including Health &amp;Safety aspects.
  </li>
  <li>
   Organize travels and site visits.
  </li>
  <li>
   Handle customer requests (phone calls, orders etc.) and prepare simple quotations.
  </li>
  <li>
   Assist in executing plans, policies and projects (e.g. monitoring service delivery, - level and - hours metrics etc.).
  </li>
  <li>
   Handle escalated complaints from customers and drive to satisfactory conclusion.
  </li>
  <li>
   Assist leadership and colleagues continuous improvement and execution of service plans.
  </li>
  <li>
   Prepare monthly performance reports for the Head of Service &amp; Solutions.
  </li>
  <li>
   Support administration tasks related to service workshop
  </li>
  <li>
   Reports matters related to Safety, Health and Environment
  </li>
  <li>
   Lives in Grundfos&rsquo;s core values, takes responsibility for own actions and takes care of colleagues, partners and customers
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Background:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree, Associate&rsquo;s Degree or equivalent work experience2 years of work experience in the industry or comparable environment
  </li>
  <li>
   SAP experience preferred
  </li>
  <li>
   Experience driving well-defined processes within the service environment.
  </li>
  <li>
   Ability to lead minor processes or projects.
  </li>
  <li>
   Ability to lead a well-defined business process within the service environment.
  </li>
  <li>
   Most likely to have 5-10 years of relevant work experience before entering level besides formal education.
  </li>
  <li>
   Technical, functional and professional
  </li>
  <li>
   Ability influence others and follow processes.
  </li>
  <li>
   Some experience supporting key business initiatives.
  </li>
  <li>
   Knowledge of best practices and relevant practices, systems in the service environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Do you want to learn more?
  <br/>
  <br/>
 </strong>
 This position is based in Egypt-Cairo. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.
 <br/>
 <br/>
 If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people
 <br/>
 <br/>
 We look forward to hearing from you.
</div>


Grundfos Pumps

<div><div><b>What is the job about?</b></div><div><b><br>
</b></div><p>The Service Coordinator Apply well-developed professional knowledge to liaise and build trust with customers, service staff and contractors regarding any scope of service work. Coordinate and schedule service operations and site visits.</p><p>
Handle customer requests (phone calls, orders etc.) and prepare standard quotations.
</p><div>He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner</div><div></div><div><b><br>
Your main responsibilities:</b></div><div><b><br>
</b></div><ul><li>Coordinate and schedule service operations (using Service Management System).</li><li>
Liaise and build trust with customers, service staff, contractors (Authorized Service Partners) regarding any scope of on-site work, including Health &amp;Safety aspects.</li><li>
Organize travels and site visits.</li><li>
Handle customer requests (phone calls, orders etc.) and prepare simple quotations.</li><li>
Assist in executing plans, policies and projects (e.g. monitoring service delivery, - level and - hours metrics etc.).</li><li>
Handle escalated complaints from customers and drive to satisfactory conclusion.</li><li>
Assist leadership and colleagues continuous improvement and execution of service plans.</li><li>
Prepare monthly performance reports for the Head of Service &amp; Solutions.
</li><li>Support administration tasks related to service workshop</li><li>
Reports matters related to Safety, Health and Environment</li><li>
Lives in Grundfos&rsquo;s core values, takes responsibility for own actions and takes care of colleagues, partners and customers</li></ul><div></div><div><b><br>
Your Background:</b></div><div><b><br>
</b></div><ul><li>Bachelor&rsquo;s Degree, Associate&rsquo;s Degree or equivalent work experience2 years of work experience in the industry or comparable environment</li><li>
SAP experience preferred</li><li>
Experience driving well-defined processes within the service environment.</li><li>
Ability to lead minor processes or projects.</li><li>
Ability to lead a well-defined business process within the service environment.</li><li>
Most likely to have 5-10 years of relevant work experience before entering level besides formal education.</li><li>
Technical, functional and professional</li><li>
Ability influence others and follow processes.</li><li>
Some experience supporting key business initiatives.</li><li>
Knowledge of best practices and relevant practices, systems in the service environment</li></ul><div></div><div><b><br>
Do you want to learn more?</b></div><div></div><div><br>
This position is based in Egypt-Cairo. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.</div><div></div><div><br>
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people</div><div></div><div><br>
We look forward to hearing from you.</div></div><p></p>

The Harris Center for Mental Health and IDD

<div><p><b>The Harris Center for Mental Health and IDD (&quot;The Harris Center&quot;)</b> is on the hunt for a dedicated Service Coordinator who is passionate about empowering individuals with intellectual disabilities. In this vital role, you'll help our clients navigate various services&mdash;from medical and psychiatric assistance to residential and financial support, and beyond. Your mission is to unlock the full potential of person-directed planning processes, shaping meaningful outcomes according to each individual's unique needs and aspirations. You'll serve as a critical bridge between consumers, legally authorized representatives, program providers, and other key collaborators.</p>
<p>
 We're looking for someone with a strong blend of education, experience, and compassion, combined with a profound proficiency in creating and managing care plans. You'll also play a key role in assessing the present and future medical needs of our clients. So, if you&rsquo;re ready to make a real difference, come join our team at The Harris Center!</p>
<p><b>
Your Role in Action:</b></p>
<ul><li>
Conduct comprehensive assessments, adhering strictly to our department's policy and procedural guidelines.</li><li>
Ensure client welfare through regular, at least quarterly, monitoring tailored to each consumer's unique needs.</li><li>
Maintain the highest standard of data integrity by updating consumer files as necessary.</li><li>
Be responsible for timely documentation, ensuring all records are updated within our established timelines.</li><li>
Uphold a safe and healthy environment by complying with all safety and health requirements and staying updated with mandatory training programs.</li></ul>
<p><b>
What qualifications you will need:</b></p>
<p><b><i>
Education</i></b></p>
<ul><li>
Bachelor&rsquo;s degree (B.A.) from four-year accredited college or university with a major in a social, behavioral, or human service field, including but not limited to: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice.</li><li>
OR any Bachelor's degree with one (1) year experience working with persons with intellectual and developmental disabilities</li></ul>
<p><b><i>
Experience</i></b></p>
<ul><li>
Minimum of one year experience in the human services field preferred.</li><li>
Experience working with persons with intellectual disabilities preferred.</li><li>
Must possess effective written, verbal communication, and organizational skills.</li><li>
Must be able to work autonomously in a fast-paced environment.</li><li>
Effectively communicates and works with consumers, family members, visitors and fellow employees in a manner that demonstrates knowledge of cultural diversities.</li></ul>
<p><b><i>
Other Key Qualifications</i></b></p>
<ul><li><div>
Must maintain a valid Texas Driver's License and be insurable under Agency policy.</div></li><li><div>
Must have reliable transportation.</div></li></ul>
<p><b>
What we have to offer:</b></p>
<p>
The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching &ndash; a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.</p>
<p>
Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.</p>
<p>
 Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education</p>
<p><b>
What else you should know:</b></p>
<ul><li><div><b>
Your Workweek: </b>Monday through Friday, 8-5pm allowing for flexible scheduling</div></li><li><div><b>
Your workplace:</b> Embrace the excitement of a field-based role at The Harris Center, offering you the chance to occasionally touch base at our Southwest location (9401 Southwest Freeway) in Houston, TX.</div></li><li><div><b>
The environment:</b> This position does involve significant travel to consumer homes, offering the opportunity to meet and work with diverse individuals in their own environments.</div></li><li><div><b>
Your interactions:</b> While you may occasionally encounter challenging situations or uncooperative individuals, we view these as opportunities to grow, learn, and adapt. This role will truly refine your skills in managing a broad spectrum of behaviors, ensuring every interaction is handled with professionalism and compassion.</div></li><li><div>
This posting is associated with position #9098</div></li></ul>
<p><b>
About us:</b></p>
<p>
The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.</p>
<p>
As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.</p>
<p>
By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.</p>
<p>
Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.</p></div>

L GROUP

<p>Key Responsibilities</p><ul><li>Coordinate daily MEP maintenance and service operations across multiple sites</li><li>Receive, log, and assign service requests through CAFM systems or manual tracking</li><li>Schedule preventive and corrective maintenance activities</li><li>Dispatch technicians and ensure proper job allocation based on priority and skill</li><li>Monitor job progress and ensure completion within SLA timelines</li><li>Communicate with clients regarding job status, updates, and closures</li><li>Prepare service reports, quotations, and documentation</li><li>Track spare parts, materials, and inventory requirements</li><li>Follow up on pending jobs and ensure timely closure</li><li>Ensure compliance with safety standards and company policies</li><li>Support audits and documentation requirements</li></ul><p>Required Qualifications</p><ul><li>Diploma / Bachelor&rsquo;s degree in Mechanical, Electrical, or related field</li><li>3&ndash;5 years of experience in MEP maintenance or facilities management</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR4,000.00 per month</p><p>Work Location: In person</p>

Zeeco

<div><div>Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts.</div><div></div><div><p><b><br>
JOB DESCRIPTION</b>:</p>
<p>
This individual will be responsible for further developing and coordinating all Zeeco's service capabilities, including global service requests.
</p><p>Partial list of Key responsibilities and accountabilities:
</p><ul><li>Work with project managers, applications engineers, global locations and / or service personnel and provide proposals for Zeeco service.
</li><li>Develop a system to track orders requiring start-up services, when they are scheduled to ship, and coordinate services with clients, projectors or other Zeeco offices.
</li><li>Attend weekly and bi-weekly scheduling meetings with customers and Zeeco team members.</li>
<li>Build and maintain a list of Zeeco worldwide employees/service personnel as well as their capabilities to utilize when service opportunities arise. Also, include potential contract employees / companies as well as their capabilities.
</li><li>Obtain and assemble documentation to ensure service trips are properly invoiced in a timely manner.
</li><li>Obtain purchase orders, ensure Terms &amp; Conditions are acceptable to Zeeco, and schedule the appropriate personnel to provide service.
</li><li>Assist with coordinating visas or documentation required for international travel. Determine qualifications / documentation required to enter facilities. (i.e. TWIC, DISA, and etcetera.)
</li><li>In addition, schedule site-specific training, geographical specific training, or qualifications required for Zeeco service personnel to enter plants and perform service.
</li><li>Track the expiration of each person's training to ensure they stay current on items needed to enter facilities. In addition, keep track of temporary employees that are drug and alcohol tested.
</li><li>Ensure service personnel have the proper PPE to enter facilities. Also, keep extra PPE on hand for any Zeeco employee that makes a site visit. Inventory tools and equipment purchased for and by Zeeco service technicians.
</li><li>Enter data and update systems/programs like DISA and ISNetworld.
</li><li>Track daily labor as it is applied to in place Purchase Orders. Ensure Purchase Orders are updated to cover costs before project completion.</li>
<li>Assist Service Engineers with air travel booking and provide options if needed.</li>
<li>Ship parts and/or equipment as needed utilizing our in-house shipping logistics. (ZHQ)</li>
<li>Build rapport with clients and follow up on a regular basis to determine if they have any upcoming opportunities.
</li><li>Work with Service Manager to determine resources or tools needed to grow business and improve profitability.
</li><li>Work with marketing department to develop literature that can be mailed or emailed to clients currently not using Zeeco's services.
</li><li>Work with Service Manager and Product Line Directors to maintain service rates.</li>
<li>As time allows, work with Controls Manager on critical issues to provide support where needed. This could include issues such as tracking purchase orders, client documentation resolution, etc.
</li></ul><p><b>PHYSICAL REQUIREMENTS:</b></p>
<p>
Must be able to walk up and down stairs. Must be able to lift up to 25 pounds. Must be able to sit for long periods of time.</p>
</div>
<div>Working at Zeeco means being part of a people-centric culture and environment built on mutual respect, personal encouragement, professional integrity, and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation, collaboration, and personal and professional growth converge.</div></div>

Dreamscape Hospitality

<div><p>Sales &amp; Service Coordinator</p><p>
We are seeking a dynamic and organized Sales &amp; Service Coordinator to join our team. This role offers an exciting opportunity to support our sales operations and ensure exceptional customer service. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, contributing to our company's growth and customer satisfaction.</p><p>
Key Responsibilities:</p><ul><li>Coordinate sales activities and assist the sales team in managing client accounts</li><li>Respond to customer inquiries promptly and professionally via phone, email, or in person</li><li>Schedule and confirm appointments, meetings, and service visits</li><li>Maintain accurate records of sales transactions, customer interactions, and service requests</li><li>Support the preparation of sales proposals, contracts, and reports</li><li>Collaborate with other departments to ensure seamless service delivery and customer experience</li><li>Follow up with clients post-service to ensure satisfaction and address any concerns</li><li>Assist in inventory management and order processing as needed</li></ul><p>
Skills and Qualifications:</p><ul><li>Proven experience in sales support, customer service, or administrative roles</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and multitasking abilities</li><li>Proficiency in MS Office Suite (Word, Excel, Outlook) and CRM software</li><li>Ability to work independently and as part of a team</li><li>Attention to detail and problem-solving skills</li><li>High school diploma or equivalent; additional education or certifications in sales or customer service is a plus</li></ul><p>
Join our vibrant team and be part of a company that values growth, innovation, and exceptional service. We offer a supportive work environment, opportunities for professional development, and a competitive benefits package.</p></div>

Sales & Service Coordinator

Search 10000+ Service coordinator jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 service coordinator jobs Near Me

Service Coordinator

Service Coordinator

Service Coordinator

Service Coordinator

Service Coordinator

Service Coordinator

Sales & Service Coordinator