service delivery supervisor

ASPIRE 92 (SMC-PRIVATE) LIMITED

<p><b>Job Description: </b>The Online Business Supervisor (Delivery) will be responsible for managing and supervising project delivery activities across multiple Online business platforms within the Virtual Business Consultancy. The role focuses on ensuring the timely, accurate, and value-driven delivery of consulting and valuation projects. This position requires strong analytical, supervisory, and coordination skills, with the ability to collaborate across teams and maintain a high standard of client service.</p><p><b>Key Responsibilities:</b></p><p>&bull;Supervise and coordinate day-to-day operations of online project delivery teams within consulting functions.<br/>&bull;Ensure efficient execution and timely delivery of valuation and financial consulting assignments.<br/>&bull;Support the Manager Online Platform in monitoring project progress, quality control, and performance metrics.<br/>&bull;Oversee data collection, financial modeling, and analysis for valuation projects.<br/>&bull;Collaborate with cross-functional teams (finance, tax, and consulting) to deliver comprehensive client solutions.<br/>&bull;Maintain up-to-date documentation, project logs, and status reports for internal and client communication.<br/>&bull;Identify process improvement opportunities to enhance delivery efficiency and accuracy.<br/>&bull;Review and validate financial data, assumptions, and models used in valuation reports.<br/>&bull;Assist in developing templates, checklists, and standard operating procedures for delivery functions.<br/>&bull;Ensure compliance with internal quality standards and client expectations.</p><p><b>Requirements &amp; Qualifications: </b></p><p>&bull;Bachelor&rsquo;s or Master&rsquo;s degree in <b>Finance, Accounting, Business Administration, or a related field</b>.<br/>&bull;Strong background in <b>valuation, financial modeling, or consulting</b>.<br/>&bull;Experience with <b>M&amp;A support, business valuation, or online platform management </b>preferred.<br/>&bull;Excellent analytical, organizational, and communication skills.<br/>&bull;Proficiency in <b>Excel, PowerPoint, and cloud-based business tools</b>.<br/>&bull;Ability to manage multiple projects, set priorities, and meet tight deadlines.<br/>&bull;Prior experience with <b>U.S.-based clients </b>will be an advantage.<br/>&bull;Knowledge of QuickBooks, financial software, or CRM tools is a plus.</p><p>Job Type: Full-time</p><p>Work Location: Hybrid remote in Karachi</p>

Online Business Supervisor (Delivery)

TESTCREW

<div><b>Job Title: </b>Service Delivery Manager<br>
<b>Company: </b>Testcrew<br>
<b>Status: </b>Open<br>
<b>Designation: </b>Service Delivery Manager<br>
<b>Department: </b>Consulting &amp; Professional Services - CRE<br>
<b>Years of Experience: </b>8<br>
<b>Educational Background: </b>Bachelor's Degree (4-5 year degree)<br>
<b>Job Fulfillment Deadline: </b>2026-03-31<br>
<h3 class="jobSectionHeader"><b>Description:</b></h3>
<h3 class="jobSectionHeader"><b>Skills Required:</b></h3>
<ul><li>Client Communication</li>
<li>Understand and Manage the Delivery of services</li>
</ul><b>Project: </b>PROJ-0166<br>
<b>Talent Requisition ID: </b>JR-26-035731</div>

Service Delivery Manager

W.W. Williams Company

<div><p><b>Service Coordination Supervisor Opportunity Summary:</b></p>
<p>
The Service Coordination Supervisor is accountable for scheduling precision, workflow accuracy, job aging control, and billing packet readiness to ensure efficient daily operations.</p>
<p><b>
Job Duties:</b></p>
<ul><li>
Schedule technicians efficiently and maintain accurate daily system updates.</li><li>
Accountable for maintaining job aging within established thresholds.</li><li>
Ensure billing documentation packets are complete and within policy timelines.</li><li>
Verify technician time daily and manage PTO scheduling within policy guidelines.</li><li>
Escalate operational concerns when overtime or workflow thresholds are exceeded.</li><li>
Coordinate approved outside vendors and asset movement.</li></ul>
<p><b>
Work Experience &amp; Qualifications:</b></p>
<ul>
<li>Associate degree or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.</li>
<li>Strong written and verbal communication skills.</li>
<li>Strong customer service skills.</li>
<li>Computer and software skills including Microsoft Office Suite.</li>
</ul>
<p><b>Employee Rewards and Benefits:</b></p>
<ul>
<li>8 Paid Holidays &amp; 1 Paid Wellness Day</li>
<li>Paid time off</li>
<li>Employee Referral Bonus Program</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>401k with a Company Match</li>
<li>Company Paid Training</li>
<li>Growth and Leadership Opportunities</li>
</ul>
<p><b>About the Company:</b></p>
<p>
W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies have a broad portfolio of businesses located throughout the U.S. and Mexico. The W.W. Williams Companies include CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry-leading products, while providing technical/mechanical service and repair, remanufacturing and warehouse/supply chain management solutions to a varied customer base. Our products and services include diesel engines, transmissions, heavy duty truck repair, transport refrigeration, power generation and third-party supply chain logistics services. Our customers include on-highway truck fleets, off-highway equipment users, data centers, hospitals, Department of Defense OEMs, vehicle OEMs, U.S. Military and boat owners to name a few.</p>
<p>
What began as a small family-owned business has evolved into one of the nation's most diversified solutions provider. We are relentlessly dedicated to helping our customers achieve maximum up time. From single trucking to cranes to fleet management to power generators to military and commercial packaging - consider it done.</p>
<p>
We are Genuine. Honest. Passionate. That's not a slogan, it's a mantra. Everyone who wears the W.W. Williams name - from service technicians to advisors to business executives - is committed to getting the job done right, the first time around. Our people are our greatest assets; we support our team with access to world class training and development opportunities. It's this level of investment and care that matters to customers, giving you peace of mind that your fleet is in the right hands.</p>
<p>
W.W. Williams is one of the nation&rsquo;s largest sales and service networks of industrial power products. With multiple locations across the US and Mexico, we are dedicated to providing highly professional service and strong relationships with our customers.</p>
<p>
Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.</p>
<p>
Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP</p></div>

Service Coordination Supervisor

Molina Healthcare

JOB DESCRIPTION Job Summary
<br><br>
Leads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care.
<br><br>
Essential Job Duties
<br><br>
<ul>
<li>Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance.</li>
<li>Functions as a "hands-on" supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services.</li>
<li>Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence.</li>
<li>Trains and supports team members to ensure high-risk, complex members are adequately supported.</li>
<li>Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines.</li>
<li>Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs.</li>
<li>Assists with coordination and reporting of department statistics and ongoing client reports, as assigned.</li>
<li>Local travel may be required (based upon state/contractual requirements).</li>
</ul>
Required Qualifications
<br><br>
<ul>
<li>At least 5 years health care experience, and at least 2 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or equivalent combination of relevant education and experience. r equivalent combination of relevant education and experience.</li>
<li>Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Master of Social Work (LMSW). Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.</li>
<li>Ability to manage conflict and lead through change.</li>
<li>Operational and process improvement experience.</li>
<li>Strong written and verbal communication skills.</li>
<li>Working knowledge of Microsoft Office suite.</li>
<li>Ability to prioritize and manage multiple deadlines.</li>
<li>Excellent organizational, problem-solving and critical-thinking skills.</li>
</ul>
Preferred Qualifications
<br><br>
<ul>
<li>Registered Nurse (RN). License must be active and unrestricted in state of practice.</li>
<li>Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.</li>
<li>Medicaid/Medicare population experience.</li>
<li>Clinical experience.</li>
<li>Supervisory/leadership experience.</li>
</ul>
#PJHPO3
<br><br>
#LI-AC1
<br><br>
<b>To all current Molina employees:</b> If you are interested in applying for this position, please apply through the Internal Job Board.
<br><br>
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
<br><b>Pay Range:</b> $66,456 - $129,590 / ANNUAL
<br><ul>
<li>Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.</li>
</ul>


Supv, Healthcare Services

Al Jameel Medical Center

<p><b>Job Summary</b></p><p>The Patient Services Supervisor is responsible for overseeing the daily operations of the patient services department, ensuring efficient patient flow, high-quality customer service, and smooth coordination between patients, medical staff, and administrative teams. The role focuses on improving patient experience, managing front desk operations, and maintaining operational efficiency within the healthcare facility.</p><p><b>Key Responsibilities</b></p><ul><li>Ensure a high standard of patient care and customer service at all patient interaction points.</li><li>Address patient inquiries, concerns, and complaints in a professional and timely manner.</li><li>Monitor patient satisfaction and implement improvements to enhance the patient experience.</li><li>Supervise the patient services/front desk team including receptionists and coordinators.</li><li>Manage patient registration, appointment scheduling, and check-in/check-out processes.</li><li>Ensure accurate patient data entry and proper documentation in the hospital information system.</li><li>Maintain efficient patient flow to minimize waiting times.</li><li>Train, supervise, and evaluate patient services staff.</li><li>Develop duty rosters and manage staff schedules.</li><li>Conduct regular performance reviews and provide coaching to team members.</li><li>Coordinate with doctors, nurses, and other departments to ensure seamless patient services.</li><li>Ensure proper communication of appointment changes, delays, or cancellations.</li><li>Monitor daily operations to ensure compliance with healthcare facility policies and procedures.</li><li>Prepare reports on patient volume, appointment utilization, and service performance.</li><li>Maintain records of patient feedback and service improvements.</li><li>Assist management in implementing new patient service initiatives and workflows.</li></ul><p><b>Requirements</b></p><ul><li>An Arabic female locally available with a valid resident permit</li><li>Bachelor&rsquo;s degree in Healthcare Administration, Business Administration, or a related field.</li><li>Minimum 3&ndash;5 years of experience in patient services, in private clinics, hospitals, or diagnostic centers.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Hospital Information Systems (HIS) and MS Office.</li><li>Strong problem-solving and conflict resolution abilities.</li></ul><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>How long will it take for you to join if offered the position?</li></ul><p>Experience:</p><ul><li>patient services: 3 years (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

Patient Services Supervisor

Red River

<div><div>At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success.</div><div></div><div>
Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships.</div><div></div><div>
We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback.</div><div></div><div>
Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles:</div><ul><li>
Collaboration &mdash; You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team.</li><li>
Creativity&mdash; You welcome new ideas and listen with the intent to understand; you are passionate and persistent in pursuit of innovative solutions; you value &ldquo;brainstorming&rdquo; as an expression.</li><li>
Empathy &mdash; You take the time to understand both the needs of your clients and your team members; you anticipate client needs and address issues effectively; you work to make each client feel valued and understood; you foster loyalty and a long-term relationship.</li><li>
Integrity &mdash; You willingly receive and give feedback; you are open about what&rsquo;s working and what needs to improve; you admit mistakes openly and share learnings widely.</li><li>
Judgment &mdash; You are intentional when making decisions, with an aim toward long-term solutions rather than quick fixes; you rely on data, training, and collaboration with others to inform your decisions.</li><li>
Purpose&mdash; You exhibit courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status quo, in the pursuit of excellence.</li><li>
Resilience &mdash; You thrive in rapidly changing circumstances; you adapt to change; you know when to include or escalate to others; you embrace a hard challenge.</li><li>
Selflessness &mdash; You are considerate when searching for new and different ideas; you seek what&rsquo;s best for the team and organization; you discern how your actions could affect others; you seek to make those around you successful.</li></ul><div></div><div>
Red River seeks a Service Delivery Manager (SDM) with the experience and leadership capability to manage technicians and engineers supporting Red River Managed Service RRMS clients. The SDM is responsible for the day-to-day delivery of services to clients and ensuring processes and procedures are in place for effective and efficient support of clients. The SDM role will be vital in boosting end user experience by ensuring the smooth delivery of top-notch services that meet and exceed client expectations and Red River&rsquo;s contractual commitments.</div><div></div><div>
Primary Position Tasks:</div><ul><li>
Depending on the scope of the client contract, the SDM may report to an Account Manager (AM) or the Senior Director of Service Delivery. The distinguishing criteria for determining the reporting relationship is whether the SDM is embedded within the client&rsquo;s operations or Red River&rsquo;s operations.</li><li>
Developing, with the AM, action plans resulting from root cause analyses, audits or other activities under the Service Level Agreements reached with clients.</li><li>
Leading, coaching, and potentially managing dedicated service desk team made up of Tier 1 thru Escalation analysts operating both on-site at the customer location or from our remote operations center.</li><li>
Developing, documenting, and refining service operating processes and procedures to drive improvements for more effective and efficient delivery.</li><li>
Monitoring, measuring, and reporting on performance against SLAs and KPIs.</li><li>
Delivering scheduled and ad-hoc Service reporting to management and clients</li><li>
Assisting with managing IT projects that leverage delivery staff including Professional Services Staff.</li><li>
Managing client escalations and satisfaction related issues</li><li>
Providing guidance to direct reports, both first line manager and delivery-oriented employees.</li><li>
Serving as an escalation point within Red River management for clients of Managed Services and resolving escalated issues in accordance with the Red River dispute escalation procedures.</li><li>
Ensuring clarity around priorities and goals for business operations, procurement, asset management and customer facing functional areas.</li><li>
Working across functions with peers in other accounts to ensure completion of shared goals.</li><li>
Interacting with senior management for reporting, strategy development and execution planning.</li><li>
Supporting Account Operations Management in the process of authorizing invoicing as part of contract management.</li><li>
Reviewing monthly charges and invoices to assure the accuracy of service fees and other charges including accurate pass-through expenses.</li><li>
Investigating variances relating to forecast expenditures or incurred expenditures.</li><li>
Reviewing and providing input on any amendments or Changes that modify the Service Fees</li><li>
Other duties as assigned</li></ul><div></div><div>
Minimum Education/Certification/Experience Requirements:</div><ul><li>
BS Business Administration, Computer Science, Engineering or other technical degree or equivalent experience.</li><li>
Previous technical support and experience in IT infrastructure with focus on Data Center, Network, Cloud Computing, Unified Communications, and Cyber Security, Database Management.</li></ul><div></div><div>
Preferred Education/Certification/Experience:</div><ul><li>
Experience with IVR technologies</li><li>
Experience with ServiceNow.</li><li>
Ability to achieve public trust clearance.</li><li>
5 years of management experience</li><li>
Knowledge of ITIL framework</li></ul><div></div><div>
Knowledge, Skills and Abilities:</div><ul><li>
Proficiency in leading both physical and virtual teams</li><li>
Ability to drive strategic direction.</li><li>
Decision-making skills</li><li>
Experience in dealing with third-party-provided services</li><li>
Asset management expertise and procurement expertise</li><li>
Strong organizational skills capacity to train and guide junior team members.</li><li>
Proactive attitude</li></ul><div>
Basic Qualifications:</div><ul><li>
U.S. Citizenship Required</li></ul><div></div><div>
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our <div>benefit</div> offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).</div><div></div><div>
EOE M/F/DISABLED/Vet</div><div>
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.</div><div></div><div>
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American&rsquo;s with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact <div>accommodation@redriver.com</div>. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.</div><div></div><div><i>
Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our </i><i>Applicant Tracking</i><i> System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.</i></div></div>

اورنچ مصر

<div><p>About the job Digital Healthcare Business Development Sr. Supervisor</p>
<div><p><b>Purpose of the job</b></p>
<p>
This Role focuses on accelerating the growth and adoption of Orange Egypt's digital healthcare portfolio&mdash;including not limited to HMIS, HIS, Telemedicine, Insurance, and Health Information Exchange (HIE)&mdash;by securing new clients and building strategic partnerships across Egypt's healthcare ecosystem.</p>
<p><b>
Duties and responsibilities</b></p>
<ul>
<li>Craft and implement full-cycle sales plans targeting public/private hospitals, clinics, insurers, government health authorities, and pharmaceutical companies across Egypt</li>
<li>Manage complete sales process from lead generation through contract closure and post-sale support</li>
<li>Collaborate with presales, product, delivery, and marketing teams to customize solutions and ensure seamless client onboarding</li>
<li>Build relationships with C-level executives, IT directors, clinicians, and procurement teams</li>
<li>Own sales budget, forecasting, and reporting to meet revenue/growth targets</li>
<li>Maintain accurate pipeline of digital healthcare opportunities for reliable forecasting</li>
<li>Lead negotiations and stakeholder coordination to finalize strategic partnership agreements</li>
<li>Drive end-to-end sales aligned with Orange Egypt's business priorities</li>
<li>Monitor market trends and client needs to identify expansion opportunities and portfolio enhancements</li>
</ul><p><b>Job specification</b></p>
<p>
</p><p></p><ul><li>Bachelor's degree in business, healthcare, technology, or related field (5&ndash;8 years relevant experience)</li>
<li>Minimum 5 years in sales, business development, account management, or HCIT solutions</li>
<li>Minimum 5 years proven track record handling government relationships/projects in healthcare or public sector</li>
<li>Demonstrated success in competitive digital health/software sales environments</li>
<li>Strong negotiation, consultative selling, and stakeholder management skills; fluent English required</li>
<li>Basic understanding of IT infrastructure (connectivity, hosting); software sales process knowledge advantageous</li>
</ul><p><b>Skills and abilities</b></p><ul>
<li>Degree in healthcare, IT, or equivalent; clinical background strongly preferred</li>
<li>4&ndash;7 years sales/business development experience, ideally in digital health/Medtech</li>
<li>Proven success navigating government procurement and delivering national-scale projects</li>
<li>Commercial acumen and software sales cycle familiarity highly valued</li>
<li>Excellent Arabic/English communication for diverse stakeholders</li>
<li>Strong time management, deadline-driven performance in fast-paced environments</li>
<li>Collaborative team player with continuous learning mindset</li></ul></div></div><p></p>

Digital Healthcare Business Development Sr. Supervisor

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Digital Healthcare Business Development Sr. Supervisor