service desk associate

NTT DATA

<p><b>Req ID:</b> 348829
<br>
<br>
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.<br>
<br>
We are currently seeking a Helpdesk Senior Associate-ITSM to join our team in Bangalore, Karnātaka (IN-KA), India (IN).<br>
<br>
Senior Service Desk Associate English
<br>
India - Hybrid working (Office and Hybrid (Office and Remote))<br>
Competitive Salary &amp; Benefits<br>
Role Overview<br>
The Service Desk SeniorAssociate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes &amp; procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.<br>
Role Responsibilities<br>
Manages customer interactions &amp; records reported issues in the ITSM<br>
Identifies issues, apply fixes and investigate root causes using internal instructions.<br>
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail<br>
Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance<br>
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner<br>
Key Skills<br>
Ideally University education, preferably technical degree, or Microsoft certifications<br>
Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications<br>
Experience of providing Hybrid (Office and Remote) IT support is an advantage<br>
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills<br>
Excellent communication and customer service skills<br>
Fluency in English language<br>
Flexibility to work shifts if required<br>
<br>
<b>About NTT DATA</b><br>
<br>
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&amp;D.<br>
<br>
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.<br>
<br>
<b>NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. </b><b>This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</b></p>

Helpdesk Senior Associate-ITSM

Fred Meyer

<div>Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.<p>
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.</p><p>
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.</p><p>
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!</p><p><b>
What you'll receive from us:
</b></p><p><b>The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:<br>
</b><br>
</p><ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.
</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
</li></ul><b>For more information about benefits and eligibility, please visit </b><b>our Benefits Page </b><b>! </b><b>Minimum
</b><br>
<ul><li>High school diploma or general education degree (GED); or combination of relevant education and experience
</li><li>Six months cashier experience to work at Customer Service Desk
</li><li>Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
</li><li>Ability to pass drug test</li>
<li>Ability to work in a fast-paced environment
</li><li>Ability to work weekends on a regular basis, work any shift and work overtime as needed
</li><li>Ability to organize/prioritize tasks/projects
</li><li>Accuracy/attention to detail
</li></ul><br>
<b>Desired
</b><br>
<ul><li>Knowledge of company policies, procedures, and organizational structure
</li><li>Related retail experience
</li></ul><ul><li>Deliver and encourage other associates to deliver excellent customer service
</li><li>Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
</li><li>Complete file maintenance log for price discrepancies
</li><li>Maintain cleanliness of checkstand area to housekeeping standards
</li><li>Answer telephones
</li><li>Comply with all corporate policies
</li><li>Promote and follow Company initiatives
</li><li>Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
</li><li>Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
</li></ul><br>
Store Accounting:<br>
<ul><li>Maintain all store accounting functions
</li><li>Prepare bank deposit of excess funds (cash and checks</li>
</ul><br>
Customer Service Desk:<br>
<ul><li>Open and close desk
</li><li>Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
</li><li>Provide lottery service (except Alaska) and fish and game licenses
</li><li>Send/receive faxes
</li><li>Administer lost and found
</li><li>Run vendor reports
</li><li>Ability to work cooperatively in high paced and sometimes stressful environment.</li>
<li>Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</li>
<li>Ability to act with honesty and integrity regarding customer and business information.</li>
<li>Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</li>
<li>Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.</li>
<li>Must be able to perform the essential functions of this position with or without reasonable accommodation</li></ul></div>

FRONT END/CASHIER

Ralphs

<div>Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.<p>
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.</p><p>
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.</p><p>
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!</p><p>
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p><p>
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.</p><p><b>
What you'll receive from us:
</b></p><p><b>The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:<br>
</b><br>
</p><ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.
</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
</li></ul><b>For more information about benefits and eligibility, please visit </b><b>our Benefits Page </b><b>! </b><b>Minimum
</b><br>
<ul><li>High school diploma or general education degree (GED); or combination of relevant education and experience
</li><li>Six months cashier experience to work at Customer Service Desk
</li><li>Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
</li><li>Ability to pass drug test</li>
<li>Ability to work in a fast-paced environment
</li><li>Ability to work weekends on a regular basis, work any shift and work overtime as needed
</li><li>Ability to organize/prioritize tasks/projects
</li><li>Accuracy/attention to detail
</li></ul><br>
<b>Desired
</b><br>
<ul><li>Knowledge of company policies, procedures, and organizational structure
</li><li>Related retail experience
</li></ul><ul><li>Deliver and encourage other associates to deliver excellent customer service
</li><li>Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
</li><li>Complete file maintenance log for price discrepancies
</li><li>Maintain cleanliness of checkstand area to housekeeping standards
</li><li>Answer telephones
</li><li>Comply with all corporate policies
</li><li>Promote and follow Company initiatives
</li><li>Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
</li><li>Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
</li></ul><br>
Store Accounting:<br>
<ul><li>Maintain all store accounting functions
</li><li>Prepare bank deposit of excess funds (cash and checks</li>
</ul><br>
Customer Service Desk:<br>
<ul><li>Open and close desk
</li><li>Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
</li><li>Provide lottery service (except Alaska) and fish and game licenses
</li><li>Send/receive faxes
</li><li>Administer lost and found
</li><li>Run vendor reports
</li><li>Ability to work cooperatively in high paced and sometimes stressful environment.</li>
<li>Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</li>
<li>Ability to act with honesty and integrity regarding customer and business information.</li>
<li>Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</li>
<li>Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.</li>
<li>Must be able to perform the essential functions of this position with or without reasonable accommodation</li></ul></div>

Fairview Health Services

<div>Responsibilities/Job Description:
<div>
The IT Asset Support Associate is responsible for managing and supporting IT assets across the organization. This role requires a proactive individual who can take ownership of technical issues, ensuring high levels of client satisfaction through effective communication and prompt resolutions.<br>
<br>
<b>Responsibilities</b></div><ul><li>
Accountability &amp; Ownership: Take ownership of technical issues related to IT assets, ensuring high levels of client satisfaction through effective communication and prompt resolutions.</li><li>
Incident &amp; Request Management: Respond to escalated requests from the Service Desk regarding endpoint devices and IT asset-related issues via telephone, email, and on-site support.</li><li>
Asset Deployment &amp; Troubleshooting: Execute or support the imaging, installation, deployment, and troubleshooting of IT assets such as desktops, laptops, mobile devices, printers, and peripherals, including upgrades and replacements, on a project or individual basis.</li><li>
Onboarding Support: Manage thorough and timely setup of IT assets for new and existing end-users, ensuring compliance with company standards.</li><li>
Collaboration: Coordinate with cross-functional technology teams to troubleshoot, diagnose, and resolve IT asset-related issues promptly, ensuring proper escalation and hand-off when necessary.</li><li>
Documentation &amp; Monitoring: Document, track, and monitor IT asset requests, problems, and actions per defined processes to ensure timely resolution and high levels of end-user satisfaction.</li><li>
Cabling &amp; Network Support: Provide first-level cabling configuration and support for network and phone issues, including tasks such as punch-downs and cable patching, as related to IT assets.</li><li>
Audit Support: Assist with audit activities by providing accurate IT asset records, data, and adherence to established policies and processes.</li><li>
Policy Champion: Advocate for and enforce established IT asset management processes and policies across technology teams and business units.</li><li>
Process Improvement: Contribute to the creation, execution, and maintenance of best-in-class IT asset management processes to ensure timely response, fulfillment, and user satisfaction. maybe</li><li>
Strategic Collaboration: Work with management to document and refine IT asset-related processes, procedures, and tools for improved efficiency and effectiveness.</li><li>
Continuous Improvement: Offer subject matter expertise and support to enhance IT asset management procedures, anticipate end-user needs, and align with organizational goals.</li><li>
On Call: Participate in on-call rotation outside of normal business hours if required.</li><li>
Mobile: Responsible for performing work at multiple Fairview sites and transporting equipment, as needed within a scheduled shift.</li></ul><div><b><br>
Required Qualifications</b></div><ul><li>
Information Technology Program Certificate and/or equivalent work experience</li><li>
Reliable personal transportation to perform work at multiple sites during a scheduled shift</li><li>
Ability to work on call</li><li>
Strong customer service</li><li>
Strong oral and written communication skills</li><li>
Strong prioritization and problem-solving</li><li>
Team oriented with strong interpersonal skills</li><li>
Proven ability to act with a sense of urgency while maintaining composure and professionalism during potentially emotional critical situations</li><li>
Basic knowledge of networking</li><li>
1 year directl applicable IT support (Service Desk or Hardware Support) experience</li><li>
Drivers License</li></ul><div><b>
Preferred Qualifications</b></div><ul><li>
Associate of Science or equivalent work experience with focus on Information Technology/Systems related technical field</li><li>
1 year 1 year of working in an enterprise (10,000+ users) and/or healthcare environment</li><li>
Knowledge of supporting iOS and Android</li><li>
Knowledge of IP phones</li><li>
Familiar with IT ticketing system such as Service Now</li><li>
A+, Network+</li></ul><br>
<div></div>
Qualifications: $22.51- $31.78 Hourly</div>

IT Asset Field Support Associate

Genpact

<p></p><div><div><div><div><div><b><i>Ready to build the future with AI?</i></b></div></div><div><div><b><i>
At Genpact, we don&rsquo;t just keep up with technology&mdash;we set the pace. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s </i></b><b><i>AI Gigafactory</i></b><b><i>, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to </i></b><b><i>agentic AI</i></b><b><i>, our breakthrough solutions tackle companies&rsquo; most complex challenges.</i></b></div></div><div><div><b><i>
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment.</i></b></div></div><div><div><b><i>
Genpact (NYSE: G) is an</i></b><b><i> </i></b><b><i>advanced technology services and solutions company that delivers</i></b><b><i> </i></b><b><i>lasting</i></b><b><i> </i></b><b><i>value for leading enterprises</i></b><b><i> </i></b><b><i>globally.</i></b><b><i> </i></b><b><i>Through our</i></b><b><i> </i></b><b><i>deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead.</i></b><b><i> </i></b><b><i>Powered by curiosity, courage, and innovation</i></b><b><i>,</i></b><b><i> </i></b><b><i>our teams</i></b><b><i> </i></b><b><i>implement</i></b><b><i> </i></b><b><i>data, technology, and AI</i></b><b><i> </i></b><b><i>to</i></b><b><i> </i></b><b><i>create tomorrow, today.</i></b><b><i> </i></b><b><i>Get to know us at</i></b><b><i> </i></b><b><i>genpact.com</i></b><b><i> </i></b><b><i>and on</i></b><b><i> </i></b><b><i>LinkedIn</i></b><b><i>,</i></b><b><i> </i></b><b><i>X</i></b><b><i>,</i></b><b><i> </i></b><b><i>YouTube</i></b><b><i>, and</i></b><b><i> </i></b><b><i>Facebook</i></b><b><i>.</i></b></div></div><div><div><b>
Inviting applications for the role of </b><b>Technical Associate - Service Desk L1</b></div></div><div><div><b><i>
In this role, you would be providing Level 1 support in Service desk support.</i></b></div></div><div><div><b>
Responsibilities</b></div></div><div><ul><div><div><b>
Handle the issues/request reported through various ticketing tool within agreed SLA&rsquo;s</b></div></div></ul></div><div><ul><div><div><b>
You should handle Voice and Non-Voice tickets simultaneously.</b></div></div></ul></div><div><ul><div><div><b>
Responsible for executive leadership and Board members IT support.</b></div></div></ul></div><div><ul><div><div><b>
Advanced understanding of technology hardware, including desktop computers, laptops, tablets, printers, projectors, and scanners.</b></div></div></ul></div><div><ul><div><div><b>
Troubleshoots and resolves minor wireless, network, switch, or printer issues; escalates major issues (wireless, network, etc.) to information technology (IT) infrastructure technical teams</b></div></div></ul></div><div><ul><div><div><b>
Working knowledge of PC/LAN application software including Office 365 and Internet browsers (Internet Explorer, Chrome, Safari)</b></div></div></ul></div><div><ul><div><div><b>
Troubleshooting issues related to MDM, OS, Standard Office Suite, and Browsers.</b></div></div></ul></div><div><ul><div><div><b>
Second level support to Desktops, Laptops, Thin Clients, Printers, Scanners and Multi-Function Devices.</b></div></div></ul></div><div><ul><div><div><b>
Trouble shooting issues related to business specific applications.</b></div></div></ul></div><div><ul><div><div><b>
User provisioning of various business applications (ERP)</b></div></div></ul></div><div><ul><div><div><b>
Support Infra Projects (Refresh/Upgradations/Migrations/New Technology Rollout)</b></div></div></ul></div><div><ul><div><div><b>
Knowledge Management &ndash; Ensure the Knowledge Articles are used on all issues.</b></div></div></ul></div></div><div></div><div><div><div><b><br>
Qualifications we seek in you!</b></div></div><div><div><b>
Minimum Qualifications</b></div></div><div><ul><div><div><b>
Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field.</b></div></div></ul></div><div><ul><div><div><b>
Strong domain knowledge and technical orientation.</b></div></div></ul></div><div><ul><div><div><b>
Knowledge of OS, MDM and Office Issues.</b></div></div></ul></div><div><ul><div><div><b>
Multitasking skills.</b></div></div></ul></div><div><ul><div><div><b>
Ability to pay attention to detail.</b></div></div></ul></div><div><div><b>
Preferred Qualifications/ Skills</b></div></div><div><ul><div><div><b>
Customer Service and Problem-Solving attitude.</b></div></div></ul></div><div><ul><div><div><b>
Good communications skills in English.</b></div></div></ul></div><div><ul><div><div><b>
Should be able to deliver on tight timelines.</b></div></div></ul></div><div><div><b><i>
Why join Genpact?</i></b></div></div><div><ul><div><div><b><i>
Lead AI-first transformation</i></b><b><i> &ndash; Build and scale AI solutions that redefine industries</i></b></div></div></ul></div><div><ul><div><div><b><i>
Make an impact</i></b><b><i> &ndash; Drive change for global enterprises and solve business challenges that matter</i></b></div></div></ul></div><div><ul><div><div><b><i>
Accelerate your career</i></b><b><i>&mdash;Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills</i></b></div></div></ul></div><div><ul><div><div><b><i>
Grow with the best</i></b><b><i> &ndash; Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace</i></b></div></div></ul></div><div><ul><div><div><b><i>
Committed to ethical AI</i></b><b><i> &ndash; Work in an environment where governance, transparency, and security are at the core of everything we build</i></b></div></div></ul></div><div><ul><div><div><b><i>
Thrive in a values-driven culture</i></b><b><i> &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</i></b></div></div></ul></div><div><div><b><i>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.</i></b></div></div><div><div><b><i>
Let&rsquo;s build tomorrow together.</i></b></div></div></div><div></div><div><div><b><i><br>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, </i></b><b><i>color</i></b><b><i>, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.</i></b><br>
<b><i>Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</i></b></div></div></div><p></p><p><br>
JobTechnical Associate</p><p>
Primary LocationIndia-Hyderabad</p><p>
ScheduleFull-time</p><p>
Education LevelBachelor's / Graduation / Equivalent</p><p>
Job PostingDec 25, 2025, 11:57:55 PM</p><p>
Unposting DateJan 25, 2026, 12:29:00 PM</p><p>
Master Skills ListConsulting</p><p>
Job CategoryFull Time</p></div>

Technical Associate - Service Desk L1

OLIVE HOTELS & RESORTS COCHIN

<p><b>Job Title:</b> Guest Service Associate (GSA) &ndash; Front Office</p><p><b>Location:</b> Munnar<br/><b>Department:</b> Front Office<br/><b>Job Type:</b> Full-time</p><p><b>Job Summary</b></p><p>We are looking for a <b>Guest Service Associate (GSA) &ndash; Front Office</b> to join our hospitality team. The ideal candidate will be responsible for providing excellent guest service, handling front desk operations, and ensuring a smooth check-in and check-out experience for guests.</p><p><b>Key Responsibilities</b></p><ul><li>Welcome guests and manage check-in &amp; check-out procedures</li><li>Handle reservations, cancellations, and guest inquiries</li><li>Coordinate with Housekeeping and other departments</li><li>Respond to guest requests and resolve complaints professionally</li><li>Maintain guest records and billing accuracy</li><li>Follow hotel SOPs and service standards</li><li>Ensure the front desk area is clean and presentable</li></ul><p><b>Requirements</b></p><ul><li>Diploma / Degree in Hotel Management preferred</li><li>0&ndash;2 years of experience in Front Office or customer service</li><li>Freshers with good communication skills are welcome</li><li>Good communication and interpersonal skills</li><li>Basic computer knowledge; PMS experience is an advantage</li><li>Willingness to work in shifts, weekends, and holidays</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary</li><li>Food &amp; accommodation (if applicable)</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li></ul><p><b>How to Apply</b></p><p>Interested candidates can apply via <b>Indeed</b> or contact:<br/>Phone: 8921126045<br/>Email: hr.woods@olive.com</p><p>Job Type: Full-time</p><p>Pay: ₹16,000.00 - ₹20,000.00 per month</p><p>Work Location: In person</p>

Front Office Executive

PGA TOUR Superstore

<div></div><div><div>Overview</div><div>
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates &ndash; driven by our vision to inspire people through golf and tennis.</div><div></div><div>
Position Summary</div><div>
Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean, organized front-end area. The Associate will handle payments securely, offer product information, and stay updated on promotions. By delivering world-class service and fostering lasting Customer relationships, the role helps drive sales and ensure a best-in-class Customer experience.</div><div></div><div>
Key Responsibilities:</div><ul><li><div>
Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.</div></li><li><div>
Greeting and engaging Customers throughout the Front-End areas (Cashier Area, Club Desk)</div></li><li><div>
Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.</div></li><li><div>
Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.</div></li><li><div>
Ensure all Front-End equipment and supplies are always maintained and operational.</div></li><li><div>
Demonstrate a culture of ethical conduct, safety, and compliance across all departments.</div></li><li><div>
Maintaining the Front-End area in a clean, professional presentation at all times.</div></li><li><div>
Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are processed correctly and efficiently in accordance with Standard Operating Procedures (SOP)</div></li><li><div>
Answer basic product questions, provide store information, and direct Customers to specific store areas or team members when needed.</div></li><li><div>
Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.</div></li><li><div>
Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.</div></li><li><div>
Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.</div></li></ul><div></div><div>
Qualifications and Skills Required:</div><ul><li><div><i>
Communication:</i> Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.</div></li><li><div><i>
Computer:</i> Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.</div></li><li><div><i>
Organization:</i> Candidates must be able to organize multiple priorities to meet deadlines and objectives.</div></li><li><div><i>
Education: </i>High School Diploma or equivalent.</div></li><li><div><i>
Experience:</i> Retail sales, customer service or similar experience preferred.</div></li><li><div><i>
Working Conditions and Physical Demands: </i>Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.</div></li><li><div><i>
Schedule</i>: Must be able to maintain flexible availability, including nights, weekends, and holidays.</div></li><li><div><i>
Business Acumen</i>: Ability to quickly learn business acumen with appropriate training.</div></li><li><div><i>
Accountability</i>: Candidates should demonstrate strong self-accountability and a proactive drive for results.</div></li></ul><div></div><div>
PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.</div><div></div><div>
Other Duties</div><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div><div></div><div><div><br>
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn&rsquo;t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.</div><div>
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.</div></div></div>

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