service dispatcher

Eastern Lift Truck

Eastern Lift Truck Co.
 
Service Dispatcher
 
Currently, we are seeking a Service Dispatcher to support our Upper Marlboro, MD location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!
 
Main Duties: 
Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines
 Schedule and dispatch planned maintenance to ensure timely completion
 Receive service requests from customers and coworkers
 Enter information into the computer
 Assist with paperwork and prepare reports
 May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors
 
Requirements: 
Dispatch experience desired
 Must possess unwavering customer service drive and focus
 Ability to multi-task and work in a fast-paced environment
 Must be a team player
 Pleasant phone demeanor
 Stable work history
 
Proficient with Microsoft Word and Excel
 
Compensation: 
This position is paid hourly with a pay range of $20.00/hr. to $25.00/hr. Compensation is based on experience.
 
Benefits: 
Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.
 
Who is Eastern Lift Truck Co.?
 
Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company.
 
Find out more at: www.easternlifttruck.com
 
“Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”

Service Dispatcher

Unlimited Service Group

<div></div><div><div>Service Dispatcher
</div><div>Please note: This is a full-time, in person position located at our Las Vegas office &ndash;</div><div>
1840 Stella Lake Street, Las Vegas, NV 89106</div><div>
Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After hours and weekends.</div><div>
Pay Range: $18.00-$25.00 Full time</div><div></div><div>
Overview
</div><div>Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV.</div><div></div><div>
Essential Responsibilities
</div><ul><li>Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers.</li><li>
Demonstrate the ability to dispatch calls in an organized customer centered approach.</li><li>
Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift.</li><li>
Maintain up-to-date records of parts and job status on dispatch boards.</li><li>
Follows all company credit procedures for billing and COD calls.</li><li>
Follows all manufacturer authorization procedures prior to work being done</li><li>
To successfully perform this job an individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business.
</li></ul><div>Qualifications
</div><ul><li>1-2 years of customer service experience in a related field</li><li>
Knowledge of dispatch systems or logistics</li><li>
Demonstrates the ability to work as a team</li><li>
Outstanding organizational and multitasking skills</li><li>
Fast data entry</li><li>
Experience working with Microsoft Office programs</li><li>
Strong active listening and communication skills</li><li>
Completion of a satisfactory background check and drug screen is required.</li><li>
Must be at least 18 years of age.</li></ul><div>
Benefits of Joining Our Team
</div><ul><li>Medical, dental, and vision insurance coverage</li><li>
Optional short term disability coverage</li><li>
Company paid, long-term disability and life insurance coverage.</li><li>
Paid time off for vacations and holidays</li><li>
401(k) Retirement plan with company match</li><li>
Competitive starting hourly rate</li></ul><div>
Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div></div><div></div>

Beacon Hill

<div>
 
 
 Service Dispatcher - Richmond, VA
 
 
 
 We're hiring a Service Dispatcher to support a fast-paced service operations team. This role is responsible for coordinating technicians, managing service requests, and ensuring timely response for both emergency and scheduled work.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Dispatch technicians for service calls and emergencies
 </li>
 <li>
 Manage incoming requests and prioritize based on urgency
 </li>
 <li>
 Optimize daily schedules and adjust in real time
 </li>
 <li>
 Track job progress and maintain accurate documentation
 </li>
 <li>
 Coordinate preventative maintenance visits
 </li>
 <li>
 Communicate updates clearly with customers and internal teams
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 2+ year of experience in customer service, admin, scheduling, or dispatch
 </li>
 <li>
 Strong organizational and multitasking skills
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Excellent communication and attention to detail
 </li>
 <li>
 Proficiency in Microsoft Office
 </li>
 <li>
 Experience in dispatch, logistics, or service-based industries is preferred
 </li>
 </ul>
 
 
 Additional Info
 
 
 <ul>
 <li>
 Onsite in Richmond, VA
 </li>
 <li>
 Monday-Friday 7:30am-4:40pm
 </li>
 <li>
 Temp-to-perm opportunity with growth potential
 
 </li>
 </ul>
 
 Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
 
 
 
 
 California residents:
 
 Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
 
 
 If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
 
 
 
 Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
 
 
 Company Profile:
 
 
 Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
 
 
 Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
 
 
 Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
 
 
 
 Benefits Information:
 
 
 
 Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
 
 
 
 
 
 We look forward to working with you.
 
 
 Beacon Hill. Employing the Future (TM)
 
</div>

Edge Air Conditioning and Refrigeration

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive service call requests, dispatch technicians throughout the day, set each day's schedule, and remain the main point of contact with our customers and technicians. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.Full time, Monday-Friday, paid holidays, paid time off, 401k, competitive pay.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Team Kline

<div>
 
 
 
 
 Job Title:
 
 Service Dispatcher
 
 
 Location:
 
 Des Moines
 
 
 Reports To:
 
 Global Service Manager
 
 
 Job Type:
 
 Full-Time
 
 
 Direct Reports:
 
 None
 
 
 
 
 
 Join Team Kline &ndash; Where you&rsquo;re not just an employee, you&rsquo;re an owner!
 
 
 
 
 When you join Team Kline you become an employee owner, sharing in our success as we continue to grow. Since wiring our first home in 2004, we&rsquo;ve grown to around 400 team members across five locations: Des Moines, Cedar Rapids, Waterloo, Omaha, and Kansas City. We&rsquo;ve expanded our services to include HVAC, electrical, plumbing, and more!
 
 
 
 
 
 Job Summary:
 
 
 We are seeking an organized and detail-oriented Dispatcher to schedule service appointments for all branch locations, coordinate service calls and dispatch technicians efficiently following reports for accurate call placement. The ideal candidate will have strong communication skills, the ability to multitask under pressure and has experience in scheduling and logistics.&nbsp;
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 
 
 
 Field incoming phone calls to schedule service appointments for all branch locations
 
 
 
 </li>
 <li>
 
 
 
 Schedule and dispatch service technicians based on customer requests, technician availability and skill level and location
 
 
 
 </li>
 <li>
 
 
 
 Montor job progress and adjust schedules as needed to maximize efficiency
 
 
 
 </li>
 <li>
 
 
 
 Provide feedback and updates to Service Manager throughout the day
 
 
 
 </li>
 <li>
 
 
 
 Communicate with customers to confirm appointments and provide updates
 
 
 
 </li>
 <li>
 
 
 
 Ensure each call is accurate and detailed to set our technicians up for success
 
 
 
 </li>
 <li>
 
 
 
 Provide support to team members throughout the day as needed
 
 
 
 </li>
 <li>
 
 
 
 Address customer inquiries, provide information about our services and resolve basic issues
 
 
 
 </li>
 <li>
 
 
 
 Maintain accurate records of service calls&nbsp;
 
 
 
 </li>
 <li>
 
 
 
 Communicate effectively with Customer Service Representatives and Service Managers to coordinate scheduling
 
 
 
 </li>
 <li>
 
 
 
 Work with Customer Service Representatives to prioritize urgent service requests
 
 
 
 </li>
 <li>
 
 
 
 Provide consistent support to field technicians providing them with necessary job details and important information about their customers
 
 
 
 </li>
 <li>
 
 
 
 Rescheduling appointments as needed
 
 
 
 </li>
 <li>
 
 
 
 Assist with outbound calls to schedule appointments or follow up on service requests
 
 
 
 </li>
 <li>
 
 
 
 Perform other duties as assigned to support the team and company
 
 
 
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 
 
 
 High school diploma or equivalent
 
 
 
 </li>
 <li>
 
 
 
 1-3 years experience in dispatching, scheduling or a related field&nbsp;
 
 
 
 </li>
 <li>
 
 
 
 Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer knowledge
 
 
 
 </li>
 <li>
 
 
 
 Excellent verbal and written communication skills
 
 
 
 </li>
 <li>
 
 
 
 Friendly and professional demeanor
 
 
 
 </li>
 <li>
 
 
 
 Strong problem-solving skills and the ability to make quick decisions while prioritizing attention to detail
 
 
 
 </li>
 <li>
 
 
 
 A basic understanding of our service area &ndash; main roads, cities, towns, etc.
 
 
 
 </li>
 <li>
 
 
 
 Must have reliable transportation as this is an in-person position
 
 
 
 </li>
 <li>
 
 
 
 Ability to accurately type 50 wpm
 
 
 
 </li>
 <li>
 
 
 
 Knowledge of Service Titan is a plus
 
 
 
 </li>
 <li>
 
 
 
 Experience in the service industry is a plus
 
 
 
 </li>
 </ul>
 
 
 
 
 Physical Requirements &amp; Work Environment
 
 
 
 
 <ul>
 <li>
 
 
 
 Prolonged periods of sitting at a desk and working on a computer
 
 
 
 </li>
 <li>
 
 
 
 Frequent use of a telephone and computer to communicate with customers and teammates
 
 
 
 </li>
 <li>
 
 
 
 Occasional lifting of office supplies, files and equipment up to 25 pounds
 
 
 
 </li>
 <li>
 
 
 
 Ability to move freely around the office to access files, office equipment and interact with team members
 
 
 
 </li>
 <li>
 
 
 
 Regularly required to talk or hear and occasionally required to stand, walk and reach with hands and arms
 
 
 
 </li>
 </ul>
 
 
 
 
 Why Team Kline?
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Competitive Benefits:
 
 Comprehensive medical, dental, vision, life insurance, and short-term disability plans. Team Kline covers long term disability 100%.
 
 
 
 </li>
 <li>
 
 
 
 
 Financial Security:
 
 401k with a company match, plus our amazing Employee Stock Ownership Plan (ESOP)!
 
 
 
 </li>
 <li>
 
 
 
 
 Paid Time Off:
 
 Company paid holidays, and up to five weeks of paid time off!
 
 
 
 </li>
 <li>
 
 
 
 
 Training &amp; Growth:
 
 Accredited on-site apprenticeship partnered with Hawkeye Community College for Electrical and HVAC, and ABC of Iowa for plumbing apprenticeships. Career advancement and career development opportunities
 
 
 
 </li>
 <li>
 
 
 
 
 Fun Perks:
 
 Company outings, opportunities to win cash prizes, and a team environment like no other.
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 If you&rsquo;re ready to take the next step in your career with a company that values you and your contributions, then we can&rsquo;t wait to meet you!&nbsp;
 
 
 
 
 
 
 
 &nbsp;
</div>

JF Petroleum Group

<div>
 
 Description
 
 
 
 The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.
 
 
 The Service Dispatcher is responsible for receiving customers calls and dispatching fuel service technicians. This critical role coordinates with the many departments to understand and respond to customer requests. Service dispatchers must remain calm under pressure, prioritize requests, communicate effectively, and dispatch fuel technicians for response/repairs. This role also interfaces with several key departments to ensure accurate and timely billing.
 
 
 
 Job Duties
 
 
 
 <ul>
 <li>
 Use excellent communication skills and professionalism to receive calls, discuss customer needs, obtain relevant information, and dispatch service technicians for response and resolution.
 </li>
 <li>
 Captures data in real time for service calls and communicates to stakeholders.
 </li>
 <li>
 Coordinates with customers on schedules, service needs, and provides follow up information.
 </li>
 <li>
 Dispatches technicians based on the type of call, priority, skill sets, and the geographic area.
 </li>
 <li>
 Coordinates with Service Manager to plan daily service calls and work activities to meet the customer needs.
 </li>
 <li>
 Considers work to be performed to identify potential safety hazards and either eliminates the hazard or reports the problem to manager for resolution prior to beginning work.
 </li>
 <li>
 Reports accidents or injuries to manager immediately.
 </li>
 <li>
 Generates reporting to improve response time and service scorecard
 </li>
 <li>
 Maintains a preventative maintenance schedule and project schedule to accommodate customer needs.
 </li>
 <li>
 Provide spreadsheet, profit and loss statements, and other reports when necessary.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Highschool Diploma or GED required
 </li>
 <li>
 At least 2 years work experience in a dispatching role
 </li>
 <li>
 Ability to speak on the telephone or two-way radio using the English language.
 </li>
 <li>
 Ability to type 45 words per minute.
 </li>
 <li>
 Ability to read and interpret documents such as warranty requirements and client specific billing requirements.
 </li>
 <li>
 Ability to read and write routine reports and correspondence using the English language.
 </li>
 <li>
 Ability to add, subtract, multiply, and divide, both whole numbers and fractions.
 </li>
 <li>
 While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel objects, reach with hand and arms, and type.
 </li>
 <li>
 Must be eligible to work in the United States.
 </li>
 <li>
 Must be able to meet company&rsquo;s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company
 </li>
 <li>
 Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.
 
 
 </li>
 </ul>
 
 JF Petroleum Offers
 
 
 
 <ul>
 <li>
 Competitive pay
 </li>
 <li>
 401(k) with company match
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Paid holidays
 </li>
 <li>
 Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
 </li>
 <li>
 Life insurance-company provided
 </li>
 <li>
 Bonus program eligibility
 </li>
 <li>
 Paid training for field personnel
 </li>
 <li>
 Uniforms provided for field personnel
 </li>
 <li>
 JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
 </li>
 </ul>
</div>

Inver Grove Honda

<div><h1 class="jobSectionHeader">Service Dispatcher</h1>

Job Type: Full-Time 
Compensation: $50,000 &ndash; $72,000 per year (based on experience)

<h2 class="jobSectionHeader">About the Role</h2>

Inver Grove Honda is seeking an organized and motivated Service Dispatcher to coordinate workflow within our service department. This role is responsible for assigning repair orders to technicians, managing shop productivity, and ensuring efficient communication between technicians, service advisors, and management.

The Service Dispatcher plays a critical role in maintaining shop efficiency, minimizing technician downtime, and supporting a smooth customer service experience.

<h2 class="jobSectionHeader">Key Responsibilities</h2>
<ul><li>Transport parts to various locations</li></ul>
<ul><li>Distribute work load to technicans</li></ul>
<ul><li>Pick up and transport technicians between dealership buildings as needed.</li></ul>
<ul><li>Deliver vehicles to technicians at various locations throughout the dealership.</li></ul>
<ul><li>Respond to cashier requests by retrieving and staging customer vehicles for pickup.</li></ul>
<ul><li>Prepare rental vehicles for customer use, including cleaning, fueling, and staging.</li></ul>
<ul><li>Remove trash from Honda South daily using a side-by-side utility vehicle.</li></ul>
<ul><li>Assist service advisors, cashiers, and dispatchers with operational and administrative tasks.</li></ul>
<ul><li>Provide general assistance and support to customers as needed.</li></ul>
<ul><li>Open and operate car wash facilities when required.</li></ul>
<ul><li>Pick up parts from external vendors and local businesses.</li></ul>
<ul><li>Test-drive vehicles on behalf of technicians when requested.</li></ul>
<ul><li>Support managers with assigned tasks and responsibilities.</li></ul>
<ul><li>Dispatch Saturday shop work assignments to technicians on a monthly basis.</li></ul>
<ul><li>Perform other related duties as assigned.</li></ul>
<ul><li>Consistently follow all safety guidelines and dealership procedures.</li></ul> 


<h2 class="jobSectionHeader">Qualifications</h2>
<ul><li>High school diploma or GED required</li><li>Previous automotive dealership experience preferred</li><li>Prior dispatching, service advisor, or technician experience strongly preferred</li><li>Strong organizational and multitasking skills</li><li>Ability to manage priorities in a fast-paced environment</li><li>Excellent communication and teamwork skills</li><li>Strong attention to detail and accuracy in documentation</li><li>Basic computer proficiency with dealership management systems preferred</li></ul>

<h2 class="jobSectionHeader">Skills That Lead to Success in This Role</h2>
<ul><li>Workflow coordination and prioritization</li><li>Strong communication with technicians and advisors</li><li>Problem solving in high-volume environments</li><li>Time management and organization</li><li>Attention to operational efficiency</li></ul>

<h2 class="jobSectionHeader">Work Environment</h2>
<ul><li>Fast-paced automotive service department</li><li>Frequent communication with technicians, advisors, and management</li><li>Primarily indoor work environment with occasional shop floor interaction</li><li>Team-oriented dealership culture focused on efficiency and customer satisfaction</li></ul>

<h2 class="jobSectionHeader">Benefits</h2>
<ul><li>Salary: $50,000 - $72,000 annually</li>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>401(k) retirement plan</li>
<li>Employee discounts on vehicles and service</li>
<li>Career growth opportunities within the dealership</li>
</ul><h2 class="jobSectionHeader">Schedule</h2>
<ul><li>Full-time position</li><li>Monday &ndash; Friday with rotating Saturdays as needed</li></ul></div>

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