service dispatcher

Hi-Tech Builders Inc

Are you an energetic, detail-oriented professional with a passion for home improvement and outstanding customer service? We&rsquo;re looking for a Dispatcher / Customer Service Representative to join our growing team!Key Responsibilities:<ul><li>Coordinate and dispatch field technicians for home improvement, remodeling, and repair projects</li><li>Manage and optimize daily schedules to ensure timely and efficient service delivery</li><li>Communicate professionally with customers, technicians, and management</li><li>Handle customer inquiries, service requests, and follow-ups with care and accuracy</li><li>Track and update job progress using dispatch and CRM software</li><li>Support overall team operations and contribute to continuous process improvement</li></ul>Qualifications:<ul><li>Minimum 5 years of experience in the home improvement, remodeling, or home repair industry</li><li>Previous dispatch experience required</li><li>Tech-savvy and proficient in Microsoft Office (Word, Excel, Outlook, etc.)</li><li>Knowledge of HubSpot and Monday.com is a plus</li><li>Excellent written and verbal communication skills</li><li>Strong leadership abilities and a team-oriented mindset</li><li>Detail-oriented, organized, and punctual</li><li>Creative problem-solver with a go-getter attitude</li><li>Background in sales is a plus</li></ul>Why Join Us:<ul><li>Competitive pay plus performance-based bonuses</li><li>Opportunity to work in a dynamic, fast-paced environment</li><li>Supportive and professional team culture</li><li>Room for growth and advancement within the company</li></ul>Business Hours:- Mon-Thurs: 8:30AM-5:30PM- Friday: 8:30AM-4:00PMJob Type: Full-timePay: $18.00 - $20.00 per hourWork Location: In person

Customer Service Representative/Dispatcher

Nextech

<div>Overview:<div></div><div> 
Be the Heart of the Operation &ndash; Join Nextech as a Dispatcher!</div><div></div><div> 
Are you ready to be part of a team that keeps the wheels turning and the service flowing? At Nextech, we&rsquo;re not just building a company &mdash; we&rsquo;re building a movement. For more than 30 years, we&rsquo;ve led the way in HVAC/R services across the country, driven by our values of Quality, Integrity, and Value. With 2,000+ team members and growing, we&rsquo;re proud to be America&rsquo;s largest HVAC/R service provider &mdash; and we&rsquo;re just getting started.</div><div></div><div> 
Behind every great technician is a rock-solid support system &mdash; and that&rsquo;s where you come in. As a Dispatcher, you&rsquo;ll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart.</div><div></div><div> 
If you&rsquo;re organized, proactive, and thrive in a fast-paced environment &mdash; this is your opportunity to shine.
</div>What You&rsquo;ll Be Doing:
<div>
As a Dispatcher at Nextech, you&rsquo;ll be the linchpin of field service operations. You&rsquo;ll coordinate schedules, manage service requests, and ensure that our technicians and customers are aligned, informed, and fully supported every step of the way.</div><div></div><div> 
Your responsibilities will include:</div><ul><li>
Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date</li><li>
Communicating service updates, customer needs, and schedule changes to technicians and management</li><li>
Tracking service history, updates, and customer communications in the database</li><li>
Coordinating daily schedules to ensure efficiency, accuracy, and timely completion of work</li><li>
Verifying technician check-ins/outs and confirming IVR compliance</li><li>
Ensuring technicians have the correct parts and POs to complete jobs successfully</li><li>
Providing world-class support to internal teams and customers &mdash; always with professionalism and urgency</li><li>
Collaborating with Regional Service Managers to clear and schedule new calls</li><li>
Managing data entry, purchasing, and internal support for your assigned region</li></ul><div>
This is a role that requires precision, adaptability, and a strong commitment to excellence.</div>
What Makes Nextech Different?:
<div>
We believe when you take care of your people, they take care of everything else. Here&rsquo;s what sets us apart:</div><div></div><div> 
Professional Growth: Paid training, certification support, and education reimbursement</div><div> 
Outstanding Benefits:</div><ul><li>
Multiple health plans, including a FREE employee-only option</li><li>
Dental and vision coverage starting after just 30 days</li><li>
FREE life insurance equal to your annual salary</li><li>
401(k) with 50% company match on the first 6%</li><li>
Optional supplemental coverage for life, disability, accidents, and critical illness</li></ul><div>
Generous Time Off:</div><ul><li>
Seven paid holidays plus Paid Time Off</li><li>
Exclusive discounts on travel, auto, dining, and more</li></ul>
Min Compensation: USD $20.00/Hr. Max Compensation: USD $25.00/Hr. What We&rsquo;re Looking For:
<div>
We&rsquo;re searching for a strong communicator and multi-tasking pro who thrives under pressure and never lets details slip through the cracks.</div><ul><li>
Previous dispatch experience (service industry preferred)</li><li>
High-level computer skills, especially in Excel</li><li>
Excellent organizational and time-management skills</li><li>
Strong sense of urgency and ability to prioritize tasks effectively</li><li>
Top-notch communication skills &mdash; written and verbal</li><li>
Team-first attitude with a solution-focused mindset</li><li>
Ability to thrive in a fast-paced, deadline-driven environment</li><li>
Detail-oriented with a sharp focus on accuracy and follow-through</li></ul>
Physical Requirements:
<div>
This role is office-based and requires the ability to:</div><ul><li>
Continuously able to work in office environment</li><li>
Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer</li><li>
Continuously able to sit at a computer for up to 8 hours</li><li>
Able to alternate between sitting and standing, as needed throughout the day</li><li>
Continuously requires vision, hearing, twisting, and talking</li><li>
Occasionally able to lift up to 15 lbs</li><li>
Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching</li><li>
Rarely requires climbing</li></ul></div>

Dispatcher

Soot Happens Towing & Recovery

Dispatcher &ndash; Soot Happens Towing &amp; RecoverySoot Happens Towing &amp; Recovery is seeking a dependable and detail-oriented Dispatcher to join our team. The Dispatcher will be responsible for handling incoming calls, coordinating tow truck drivers, and ensuring efficient and professional service for our customers.Key Responsibilities:<ul><li>Answer and document all service calls promptly and accurately</li><li>Dispatch drivers based on workload, location, and service type</li><li>Maintain clear communication between drivers, customers, and management</li><li>Monitor job progress and provide updates as needed</li><li>Ensure all dispatch records are complete and organized</li></ul>Qualifications:<ul><li>Excellent communication and multitasking skills</li><li>Ability to remain calm and professional in high-pressure situations</li><li>Basic computer and phone system knowledge</li><li>Previous dispatch or towing experience preferred but not required</li></ul>Schedule: Full-time including days, evenings, and weekends.Job Type: Full-timePay: $13.00 - $18.00 per hourExpected hours: 40 per weekPeople with a criminal record are encouraged to applyWork Location: In person

FixNet Network Solutions

Position OverviewThe Dispatcher plays a key role in daily operations by coordinating schedules, assigning jobs to field technicians, and ensuring timely communication between clients and the FixNet team. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment where multitasking and problem-solving are essential.Key Responsibilities<ul><li>Schedule and dispatch technicians to service calls, installations, and maintenance jobs</li><li>Communicate job details clearly to field technicians and follow up on job progress</li><li>Prioritize and manage multiple service requests efficiently</li><li>Maintain accurate records of technician routes, time, and job completion</li><li>Provide excellent customer service by updating clients on scheduling, delays, or changes</li><li>Collaborate with the management team to optimize routing and reduce downtime</li><li>Enter service details and updates into the company&rsquo;s management software</li><li>Handle emergency calls and reschedule jobs as needed</li></ul>Qualifications<ul><li>High school diploma or equivalent required; associate degree preferred</li><li>1+ year of dispatch, scheduling, or administrative experience (low-voltage or field service industry a plus)</li><li>Strong communication and organizational skills</li><li>Ability to remain calm under pressure and manage competing priorities</li><li>Proficient in Microsoft Office and scheduling software (experience with FSM or CRM systems a plus)</li><li>Positive attitude and team-oriented mindset</li></ul>Benefits<ul><li>Competitive pay</li><li>Opportunities for growth within the company</li><li>Supportive, team-based work environment</li></ul>Schedule<ul><li>Monday&ndash;Friday, 8am-5pm</li><li>Occasional weekends or after-hours availability may be required during peak times</li></ul>How to ApplyIf you&rsquo;re a dependable professional who enjoys problem-solving and keeping operations on track, we&rsquo;d love to hear from you!Job Type: Full-timePay: $10.00 - $12.00 per hourExpected hours: 40 per weekWork Location: Hybrid remote in Ardmore, OK 73401

First Student

<div>First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Now Hiring a Dispatcher
At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line in support of Belvidere D100 School District.
At First Student, we are proud to offer:<ul><li>
Tremendous Career Advancement Opportunities due to a strong presence across North America</li><li>
Positive and rewarding work environment</li><li>
$24-30/hr starting wage, depending upon experience</li><li>
M-F 9:30a-6:00p schedule</li></ul>
Dispatcher Responsibilities:<ul><li>
Oversees all routes and scheduling of buses</li><li>
Counsels and coaches drivers and monitors</li><li>
Handles heavy phone and radio traffic</li><li>
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager</li><li>
Serves as primary communication liaison with major contracted customer</li><li>
May handle charter reservations, billing, or driver payroll</li><li>
Provides solutions to drop-off and pick-up problems</li><li>
Handle back-up driver duties or perform miscellaneous clerical duties as needed</li><li>
Completes assignment of special projects</li><li>
Assists with supervision of day-to-day operations</li></ul>
Dispatcher Experience and Skills Required:<ul><li>
3-5 years experience</li><li>
High school diploma or equivalent</li><li>
Basic knowledge of radio dispatch equipment</li><li>
Excellent communication and customer service skills</li><li>
Ability to deliver under time constraints and deadlines</li><li>
Previous terminal operations, dispatch, or driver experience</li><li>
Computer literate</li><li>
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.</li></ul>
First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.</div>

Jurisnexa Global Legal & Associoates

A Dispatcher is responsible for coordinating and managing the movement of vehicles, field personnel, equipment, or emergency services within a defined area. They receive calls or orders, schedule and dispatch staff or vehicles, monitor ongoing operations, and ensure timely and efficient service delivery. They act as a central hub of communication between clients, field workers, drivers, and management.Key Duties &amp; ResponsibilitiesThe specific tasks will vary depending on the kind of dispatcher role (logistics, emergency, utilities, etc.), but typical duties include:<ul><li>Receive and evaluate incoming requests (calls, work orders, service requests)</li><li>Assign and dispatch personnel, vehicles, or resources in response to requests or according to schedules</li><li>Monitor the status and location of field units using radio, GPS, telematics, or dispatching software</li><li>Communicate route changes, job updates, delays, or issues to field units</li><li>Serve as liaison between clients/customers and field staff &mdash; relay instructions, clarify requests, resolve discrepancies</li><li>Track and report on job progress, completion, delays, and exceptions</li><li>Maintain logs, records, and databases (e.g. timesheets, mileage, fuel usage, repair records)</li><li>Use mapping tools / routing software to suggest efficient routes</li><li>Advise drivers / staff of traffic conditions, weather, detours, or hazards</li><li>Escalate major issues or emergencies to supervisors or other stakeholders</li><li>Prepare operational reports and metrics for management</li><li>Adhere to safety protocols, regulations, and company policies</li><li>In emergency dispatch roles: gather critical information from callers, triage, provide instructions, and dispatch appropriate emergency services</li></ul>Required QuJob Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;30,000.00 per month

Air Design Systems

Our front office is need of a multi-tasking TEAM member with a TRUE TEAM SPIRIT!SUMMARY OF RESPONSIBILITIES:Multi-tasking is a must have!! Dispatcher duties include inputting requests for service repairs and preventative maintenance from customers into our software system. Dispatcher assists the Service Manager in scheduling and distributing the calls to the appropriately skilled technician. General receptionist duties including answering a busy multi-line phone system, mailing correspondence and filing.ESSENTIAL FUNCTIONS:Answering phones and general office tasksWork directly with Service Manager to perform administrative tasksReceive, Enter, Log, Schedule and Coordinate service work requests from customersPrioritize calls based on urgency of the situationReceive communication from service technicians and verify status of all service jobs to determine if it is complete or if it needs other attentionCommunicate with technicians of type and location of work to be performed and dispatch technicians to the jobPrepare the next days schedule board with the Service Manager for the technicians the day before.Process service and preventative maintenance invoices, work orders &amp; credit card payments on a daily basis.Learn to be a TRUE Back-up to each member of the FRONT OFFICE TEAMJOB QUALIFICATIONS:&middot; Proficiently operate the PC, multi-line telephone and standard office equipment&middot; Have good telephone and written communication skills&middot; Have legible handwriting&middot; Have the ability to perform in very stressful situations&middot; Be able to work overtime hours as business necessitates&middot; Prior experience in this field or related field is helpful but not necessaryJob Type: Full-timePay: $18.00 - $23.00 per hourExpected hours: 40 &ndash; 47 per weekBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Ability to Commute:<ul><li>Pensacola, FL 32505 (Required)</li></ul>Work Location: In person

Plumbing Dispatcher/Administrative Assistant

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Plumbing Dispatcher/Administrative Assistant