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service manager

Inbox Business Technologies

<div>
 Inbox Business Technologies is looking for a highly skilled and experienced
 
 Service Manager
 
 to lead project operations and ensure the efficient delivery of managed IT services. The ideal candidate will have a strong background in IT Service Management (ITSM), proven expertise in ITIL practices, and hands-on experience with ITSM tools such as ServiceNow.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead day-to-day operations of IT service delivery in line with ITIL standards.
 </li>
 <li>
 Oversee and manage service requests, incidents, changes, and asset management processes.
 </li>
 <li>
 Ensure effective IT Asset Management, including Fixed Asset Register (FAR), CMDB maintenance, and lifecycle management.
 </li>
 <li>
 Collaborate with internal and external stakeholders to maintain high service quality and adherence to SLAs
 </li>
 <li>
 Manage and resolve conflicts, prioritize tasks, and ensure timely delivery of services and projects.
 </li>
 <li>
 Build and maintain strong customer relationships and act as a point of escalation for service-related issues.
 </li>
 <li>
 Drive continuous improvement in service delivery and support performance.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Sciences or higher
 </li>
 <li>
 5+ Years of experience in relevant field
 </li>
 <li>
 Proficient in ITSM tools (ServiceNow/SNOW preferred)
 </li>
 <li>
 Strong understanding of ITIL processes and ITSM standards
 </li>
 <li>
 Hands-on experience with Request, Incident, Change, and Asset Management, IT Asset Management (FAR, CMDB), and IT Lifecycle Management
 </li>
 <li>
 Strong project management capabilities, including planning, execution, and delivery
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Strong leadership and people management skills
 </li>
 <li>
 Effective customer relationship management
 </li>
 <li>
 Effective time management and conflict resolution abilities
 </li>
 <li>
 SLA management skills
 </li>
 <li>
 Certification/Training preferred: ITIL V4, PMP
 </li>
 </ul>
</div>

Service Manager

<div>Inbox Business Technologies is looking for a highly skilled and experienced Service Manager to lead project operations and ensure the efficient delivery of managed IT services. The ideal candidate will have a strong background in IT Service Management (ITSM), proven expertise in ITIL practices, and hands-on experience with ITSM tools such as ServiceNow.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Lead day-to-day operations of IT service delivery in line with ITIL standards.
</li><li>Oversee and manage service requests, incidents, changes, and asset management processes.
</li><li>Ensure effective IT Asset Management, including Fixed Asset Register (FAR), CMDB maintenance, and lifecycle management.
</li><li>Collaborate with internal and external stakeholders to maintain high service quality and adherence to SLAs.</li>
<li>Manage and resolve conflicts, prioritize tasks, and ensure timely delivery of services and projects.
</li><li>Build and maintain strong customer relationships and act as a point of escalation for service-related issues.
</li><li>Drive continuous improvement in service delivery and support performance.
</li></ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in Computer Sciences or higher</li>
<li>5+ Years of experience in relevant field</li>
<li>Proficient in ITSM tools (ServiceNow/SNOW preferred)
</li><li>Strong understanding of ITIL processes and ITSM standards
</li><li>Hands-on experience with Request, Incident, Change, and Asset Management, IT Asset Management (FAR, CMDB), and IT Lifecycle Management
</li><li>Strong project management capabilities, including planning, execution, and delivery</li>
<li>Excellent verbal and written communication skills
</li><li>Strong leadership and people management skills
</li><li>Effective customer relationship management
</li><li>Effective time management and conflict resolution abilities.</li>
<li>SLA management skills</li>
<li>Certification/Training preferred: ITIL V4, PMP</li></ul></div>

Siemens Energy

<div>
 
 A Snapshot of Your Day:
 
 
 
 As a Field Service &amp; Tooling Manager at Siemens Energy, your day will revolve around overseeing the operational excellence of the Field Service and Tooling center. You will lead the planning and mobilization of field service projects while ensuring adherence to the highest EHS and quality standards. Your role will involve collaborating with various teams to optimize project execution, drive cost efficiency, and foster a culture of continuous improvement and digitalization.
 
 
 
 How You&rsquo;ll Make an Impact:
 
 
 
 <ul>
 <li>
 Functionally Report to the Regional Field Service &amp; Tooling Head.
 </li>
 <li>
 Responsible for Field Service and Tooling center day-to-day operation.
 </li>
 <li>
 Lead and collaborate for field service and tooling planning &amp; mobilization to the projects and coordination with FIN team to complete invoicing cycle.
 </li>
 <li>
 Actively drive and lead to achieve the highest EHS and Quality standards in line with business KPI.
 </li>
 <li>
 Managing department financial budget and forecasting &ndash; own country and regional
 </li>
 <li>
 Main point of contact for all Field Service &amp; tooling support enquiry&rsquo;s both within and outside country.
 </li>
 <li>
 Actively drive cost out and productivity initiatives.
 </li>
 <li>
 Collaboration with Project Management and the Service Operation organization to enhance and optimize regional outage planning.
 </li>
 <li>
 Support project in the planning stage.
 </li>
 <li>
 Flexibility and drive to monitor and support multiple projects simultaneously, proactively give project support and solutions.
 </li>
 <li>
 Focus on digitalization and simplification of processes and practices both in the back office as well as the field.
 </li>
 <li>
 Establishment, develop and maintain global network within Field Service and tooling. This includes the active contribution to Global Field Service and global improvement/implementation projects.
 
 
 
 </li>
 </ul>
 
 What You Bring:
 
 
 
 <ul>
 <li>
 Proven experience in field service management and tooling operations.
 </li>
 <li>
 Strong leadership skills with a focus on collaboration and team development.
 </li>
 <li>
 Financial acumen for managing budgets and forecasting.
 </li>
 <li>
 Commitment to EHS and quality standards in operational practices.
 </li>
 <li>
 Flexibility to support multiple projects and drive digitalization initiatives.
 </li>
 <li>
 Excellent communication skills to serve as the main point of contact for service inquiries.
 
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
 
 
 
 Who is Siemens Energy?
 
 
 
 At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
 
 
 Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
 
 
 Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
 
 
 
 Our Commitment to Diversity
 
 
 
 Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
 
 
 
 Rewards/Benefits
 
 
 
 <ul>
 <li>
 Competitive Salary Package
 </li>
 <li>
 Targeted Bonus
 </li>
 <li>
 Opportunities to work on and lead a variety of innovative project
 
 
 
 </li>
 </ul>
 https://jobs.siemens-energy.com/jobs
 
 
</div>

Field Service & Tooling Manager

Galaxy Freight Forwarding

Job Summary:<ul><li>We are seeking a proactive and client-focused professional to join our team as &lsquo;Assistant Manager &ndash; Client Services&rsquo;. </li><li>The ideal candidate will play a key role in onboarding new clients, managing existing client relationships, and leading the preparation and submission of government tenders within the transportation industry.</li><li>This role requires excellent coordination, communication, and documentation skills with a strong understanding of business operations and public sector procedures.</li></ul>Key Responsibilities:<ul><li>Lead the end-to-end client onboarding process, including documentation, coordination, and internal alignment.</li><li>Develop and maintain strong client relationships, ensuring a smooth experience from onboarding to ongoing service delivery.</li><li>Identify and pursue new business opportunities through government tenders and bids.</li><li>Prepare, compile, and submit tender documents, ensuring compliance with all technical and commercial requirements.</li><li>Collaborate with operations, finance, and legal teams to ensure all client and tender requirements are accurately met.</li><li>Maintain and update client records, tender trackers, and related databases.</li><li>Ensure timely follow-up on proposals, renewals, and performance evaluations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Supply Chain, or a related field.</li><li>2&ndash;3 years of experience in client onboarding, relationship management, or tender handling &mdash; preferably in the transportation, logistics, or freight forwarding sector.</li><li>Proven experience in preparing and submitting government tenders.</li><li>Excellent communication, documentation, and presentation skills.</li><li>Strong organizational and follow-up abilities.</li><li>Proficient in MS Office (Word, Excel, PowerPoint).</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>What we offer:<ul><li>Opportunity to work with leading multinational brands.</li><li>A dynamic, collaborative, and creative work environment.</li><li>Professional growth and learning opportunities.</li><li>Competitive salary and performance-based incentives.</li></ul>Job Type: Full-timePay: Rs85,000.00 - Rs100,000.00 per monthWork Location: In person

Assistant Manager – Client Services

The Hunar Foundation

Job Title: Assistant Instructor &ndash; Customer Service Organization: The Hunar Foundation &ndash; CVI Location: Saddar, Karachi Job Type: Full-time 8:30 AM to 5:30 PM | 6-Month ContractJob Summary: The Hunar Foundation is seeking a motivated Assistant Instructor for the Customer Service course at CVI. The ideal candidate will support the lead instructor in delivering lessons, conducting practical sessions, and ensuring smooth class operations.Key Responsibilities:<ul><li>Assist the lead instructor during class sessions.</li><li>Manage lesson plans and maintain discipline in the classroom.</li><li>Deliver selected theory and practical sessions.</li><li>Support student placement and admissions activities.</li><li>Undertake other tasks as assigned by the Institute Manager.</li></ul>Requirements:<ul><li>Qualification: Intermediate or higher.</li><li>Experience: 1 Year+ Teaching or industry experience in customer service is preferred.</li><li>Skills: Good communication, discipline management, and teamwork skills.</li><li>Availability: Able to join immediately.</li><li>Preference: Male candidates preferred.</li></ul>Contract Duration: 6 months (Full-time)How to Apply: Send your CV to careers@hunarfoundation.org with the subject line &ldquo;Assistant Instructor &ndash; Customer Service (CVI)&rdquo;.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Assistant Instructor - Customer Service

Bionic Talent

<div>
 
 About the client:
 
 
 
 Our client is based in Florida, USA, and is running a digital marketing agency focused on the contractor industry. The client mostly handles local service businesses seeking growth with Local SEO and PPC.
 
 
 Our client has a policy of &ldquo;no jerks&rdquo; for both clients and team members and is looking to grow its client-servicing team with exceptional superstars who are passionate about what they do and have the right attitude.
 
 
 If you already have an active job post with Bionic Talent, please don't apply. Multiple job applications result in automatic rejection.
 
 
 
 About the role:
 
 
 
 We seek a proactive and dedicated Community Manager to join our team. If you have excellent communication skills, a passion for engaging with online communities, and a commitment to maintaining high standards, this role is tailor-made for you. As a Community Manager, you will be crucial in managing and nurturing our online presence. Working remotely, you'll collaborate closely with our marketing and social media teams to ensure active and positive engagement with our audience.
 
 
 
 What you&rsquo;ll be doing:
 
 
 
 <ul>
 <li>
 Monitor and respond to comments on Facebook ads, ensuring timely and appropriate engagement.
 </li>
 <li>
 Foster positive relationships with our online community by addressing inquiries, concerns, and feedback.
 </li>
 <li>
 Collaborate with the marketing team to maintain a consistent brand voice in all interactions.
 </li>
 <li>
 Track and report on community feedback and engagement metrics.
 </li>
 <li>
 Identify and escalate any issues or negative trends to the relevant teams.
 </li>
 <li>
 Stay updated with industry trends and best practices in social media engagement.
 </li>
 <li>
 Assist in the development and implementation of community management strategies.
 </li>
 <li>
 Participate in community-related projects and initiatives as needed.
 
 
 </li>
 </ul>
 
 Who are we looking for?
 
 
 
 <ul>
 <li>
 Proven experience as a Community Manager or in a similar role.
 </li>
 <li>
 Exceptional written communication skills with an ability to engage with diverse audiences.
 </li>
 <li>
 Strong interpersonal skills and a customer-centric mindset.
 </li>
 <li>
 High attention to detail and an unwavering commitment to maintaining brand standards.
 </li>
 <li>
 Ability to work independently and manage multiple tasks simultaneously.
 </li>
 <li>
 Proficiency in social media platforms and tools used for community management.
 </li>
 <li>
 A passion for staying updated on social media trends and is dedicated to continuous improvement.
 </li>
 <li>
 Prior experience in managing social media interactions within the digital marketing or advertising industry is advantageous.
 
 
 </li>
 </ul>
 
 Position:
 
 Community Manager
 
 
 
 Remote Status:
 
 Fully Remote
 
 
 
 Preferred Location:
 
 Global
 
 
 
 Working Hours:
 
 9 am to 6 pm EST
 
 
 
 Holidays:
 
 US Holidays
 
 
 
 Salary:
 
 USD 700 to USD 900
</div>

Community Manager - 0221 - Karachi

Digit Labs

General Description (Job Summary)A skilled Sales Account Manager is required to oversee Di8it&rsquo;s relationship with its significant strategic existing and potential customers. This position will be responsible for obtaining and maintaining long-term key customers operating across Pakistan. This is the combination of a New Business Development, Customer Services, and Sales role.Key Duties and Responsibilities<ul><li>Responsible for establishing, developing, maintaining, and managing overall positive customer relationships with key clients that bring in the most income/revenue in the region.</li><li>Develop a thorough understanding of key clients' needs and requirements and preparing customized solutions.</li><li>Address and resolve key clients&rsquo; complaints.</li><li>Responsible as a single point of contact between key clients and internal teams.</li><li>Ensure the correct products and services are delivered to customers in a timely manner.</li><li>Establish and oversee internal budgets with the company and external budgets with the client.</li><li>Manage Account(s), in accordance with agreed KPIs, targets, and goals and based on company guidelines, eliciting customer needs and selling Di8it offerings.</li><li>Manage P&amp;L and improve profitability in line with Di8it objectives.</li><li>Management of full cycle of sales.</li><li>Develop sales strategies and plans to achieve the assigned KPIs.</li><li>Develop and maintain an up-to-date sales pipeline and achieve assigned revenue targets and goals.</li><li>Collaborate to maximize profit by up-selling or cross-selling.</li><li>Manage forecasting and budget development process.</li><li>RFP documents review (technical, legal, financial) and response preparation and submission.</li><li>Negotiate contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.</li><li>Secure payments and collections from customers on time as per the contract/PO terms.</li><li>Plan, present, and compile reports on account progress, goals, and forecasts for account teams and stakeholders using key account metrics.</li><li>Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.</li><li>Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.</li><li>Additional responsibility as assigned by the competent authority and prescribed in organizational policy.</li></ul>Experience<ul><li>Proven work experience as an Sales Manager role for 5+ years.</li><li>Proven work experience as an Account Manager role for 3+ years especially in Cyber Security Domain.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in marketing, business administration, sales, or relevant field; Master&rsquo;s degree preferred.</li></ul>Knowledge Requirements<ul><li>Able to identify needs and requirements of accounts to promote Di8it offerings.</li><li>Understand customer requirements, business strategies, value drivers, and business operations.</li><li>Maintain strong technical awareness of the assigned portfolio (Cyber Security Solutions &amp; Services) and general knowledge of other service offerings within the client.</li><li>Ability to communicate, present, and influence stakeholders at all levels of an organization, including executive and C-level.</li><li>Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail</li><li>Experience with CRM software</li><li>Microsoft Office Suite, with emphasis on superior Excel and Power Point</li></ul>Skills<ul><li>Strong negotiation skills, with the ability to follow through on client contracts.</li><li>The ability to build rapport with key clients.</li><li>The ability to handle multiple client accounts.</li><li>Strong negotiation and leadership skills</li><li>Exceptional customer service skills</li><li>Excellent communication skills</li></ul>Job Type: Full-timePay: From Rs180,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Mention your notice period in days?</li></ul>Work Location: In person

Sales Account Manager

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918 service manager jobs IN Product Design Jobs In Product Design Jobs In Karachi Pakistan

Service Manager

Service Manager

Field Service & Tooling Manager

Assistant Manager – Client Services

Assistant Instructor - Customer Service

Community Manager - 0221 - Karachi

Sales Account Manager