service officer

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Global Customer Service Officer
</div></div><div><div>Ref #
</div><div>222787
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 11-Jan-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.<br>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Digital&rsquo;s Team in Doha as a Global Customer Service Officer.</p>
<p><b>About the role</b></p>
<p>As a Global Customer Service Officer, you will enhance Qatar Airways Cargo customer experience and in line with the core values, by offering an escalation point of contact for both internal and external customers across the network from booking until final delivery by managing a closed loop activity to ensure all customers are receiving the service Qatar Airways Cargo are committed and to ensure all corrective actions are put in place to address service failures.<br>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p>
<ul><li>Coordinate day to day work functions, acting as a &ldquo;go to&rdquo; person and investigating and resolving complex customer issues. Queries may be received on a range of issues including Misrouted Cargo, Damaged Cargo, Offloaded Cargo, Missing Cargo and any discrepancies.</li>
<li>Understand the needs and requirements of the customer and manage their expectations and the service received and pro-actively resolve potential or current issues in a timely and efficient manner.</li>
<li>Ensure to track all customer escalation and resolution activities for quality and metrics reporting through existing tools to facilitate reporting and identification of common inquiries, maintain an accurate database of customer queries with actionable data output in preparation through the Customer Relationship Management (CRM) application.</li>
<li>Identify trends related to customer inquiries to respond proactively and provide feedback to management.</li>
<li>Develop a clear and in-depth knowledge of all Qatar Airways Cargo products in order to understand and resolve customer queries in the first instance wherever possible.</li>
<li>Collaborate with other departments on cross functional tasks and projects representing the Customer Experience function and ensuring the voice of the customer is always present in the resolution discussion.</li>
<li>Perform other department duties as directed by Line Manager of Head of the Department.</li>
</ul><p></p><p><b>Be part of an extraordinary story</b></p>
<p>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.<br>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p>
<ul><li>Bachelor&rsquo;s degree or equivalent with a minimum of 3 years of job-related experience in air cargo, logistics, or a related field.</li>
<li>Solid understanding of air cargo customer service practices and procedures.</li>
<li>Knowledge of cargo reservation, acceptance and handling processes.</li>
<li>Familiarity with IATA and TACT regulations.</li>
<li>Strong communication skills with excellent command of English (verbal and written)</li>
<li>Proficiency in French and Arabic is preferred and will be considered an asset.</li>
<li>Advanced proficiency in MS Office tools (Excel, Word, Outlook) with strong presentation and reporting skills.</li>
<li>A proactive mindset with the ability to work independently and manage multiple tasks in a fast-paced environment.</li>
</ul><p></p><p><b>About Qatar Airways Group</b></p>
<p>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
<p><br>
<b>How to apply</b></p>
<p>If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=222787</div></div></div></div></div></div></div></div>

Global Customer Service Officer

Confidential

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  Interacts with the Bank&rsquo;s customer in providing efficient, friendly and quality service; answering queries, guiding and providing information. In addition, deal and help resolve any customer complaints while encouraging customers to increase their business with the Bank and direct them to the appropriate bank personnel.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer Service Tasks
  </strong>
 </p>
 <ul>
  <li>
   Assist customers with routine account-related requests such as Opening Accounts, ATM, Credit Cards and Cheque Book Applications, Funds Transfers, Standing Orders and Stop Payments.
  </li>
  <li>
   Responds to customer inquiries about bank deposit products and service charges, Debit and Credit card usage and limits, checking and savings accounts transactions, funds availability and check verification requests by third parties.
  </li>
  <li>
   Ensure that all relevant documentations are in place while performing opening accounts and other related services.
  </li>
  <li>
   Build a good relationship towards the customers and all stakeholders.
  </li>
  <li>
   Act promptly to either resolve directly or escalate to appropriate levels, any unresolved issues raised by the customers for speedy resolution of issues.
  </li>
  <li>
   Resolve customer problems by acting as the customer liaison between other bank departments when necessary.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cross Selling
  </strong>
 </p>
 <ul>
  <li>
   Market the various products of the bank to customers and in coordination with the Tellers, introduce and migrate customers to alternative channels with the intention of generating more sales thereby increasing revenue through referrals.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MIS and Reports
  </strong>
 </p>
 <ul>
  <li>
   Prepare timely and accurate functional statements and reports to meet functional requirements, policies and standards.
  </li>
  <li>
   Checks and ensure that all customer documentations are correct in order to ensure compliance with regulations.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Minimum Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   University Graduate or Equivalent
  </li>
 </ul>
 <p>
  <strong>
   Minimum Experience:
  </strong>
 </p>
 <ul>
  <li>
   at least 1-3 years of relevant experience in the banking sector
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job-Specific Skills:
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of retail banking processes and products
  </li>
  <li>
   Customer Service skills
  </li>
  <li>
   Good relationship with Colleagues / Customers
  </li>
  <li>
   Initiative
  </li>
  <li>
   Willing to work evening shifts/weekends
  </li>
  <li>
   Will have a sales target to achieve
  </li>
 </ul>
</div>


Customer Service Officer (Qatari or Qatari Mother)

HS Global Consultants

<p>We are seeking a qualified and experienced HSPA Officer to support and enhance our healthcare facility&rsquo;s quality management, compliance, and accreditation readiness. In-depth knowledge of HSPA standards and regulations. Experience in documentation preparation, policy development, and quality audits. Excellent communication, analytical, and organizational skills. Ability to conduct training sessions and lead quality improvement initiatives.</p><p>Job Type: Full-time</p><p>Pay: QAR10,000.00 - QAR15,000.00 per month</p><p>Work Location: In person</p>

HSPA Officer

Trust Real Estate

<p><b>We&rsquo;re Hiring: Admin Officer &ndash; Real Estate | Qatar</b></p><p>We are seeking a detail-oriented and proactive <b>Admin Officer</b> to join our growing real estate agency in Qatar. The ideal candidate will play a key role in ensuring smooth day-to-day administrative operations and supporting sales, leasing, and management teams.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage daily administrative and office operations</li><li>Prepare, review, and maintain contracts, agreements, and official documents</li><li>Coordinate with sales and leasing teams for documentation and approvals</li><li>Handle correspondence, emails, and phone communications</li><li>Maintain organized records (digital and physical filing systems)</li><li>Liaise with government entities, developers, and service providers as required</li><li>Support management with reports, schedules, and follow-ups</li><li>Ensure compliance with company policies and real estate regulations</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree or diploma in Business Administration or a related field</li><li>Minimum 1&ndash;4 years of experience in an administrative role (real estate experience preferred)</li><li>Strong knowledge of MS Office (Word, Excel, Outlook)</li><li>Excellent organizational and time-management skills</li><li>Strong communication skills in English (Arabic is an advantage)</li><li>Ability to work independently and handle multiple tasks</li><li>Experience in Qatar&rsquo;s real estate market and documentation processes is a plus</li><li>Should based in Qatar.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary based on experience</li><li>Professional and supportive work environment</li><li>Opportunity to grow within a reputable real estate organization</li><li>Exposure to Qatar&rsquo;s dynamic property market</li></ul><p><b>Location:</b> Qatar<br/><b>Apply by:</b> Sending your CV to zeeshan@thetrustrealestate.com</p><p><i>Only shortlisted candidates will be contacted.</i></p><p>Job Types: Full-time, Permanent</p><p>Pay: QAR3,000.00 - QAR3,500.00 per month</p>

Admin Officer

Leaders Training Center

<p><b>Job Title:</b> Admin / Front Desk Officer (Male)</p><p><b>Employment Type:</b> Full-Time | Onsite<br/><b>Salary:</b> QAR 2,300 per month<br/><b>Location:</b> Doha, Qatar<br/><b>Company:</b> Leaders Training Centre</p><p><b>About the Role</b></p><p>Leaders Training Centre is seeking a proactive, well-organised, and customer-focused <b>Admin / Front Desk Officer</b> to join our growing team. This role is ideal for a motivated individual who enjoys interacting with people, managing administrative tasks, and contributing to smooth daily operations within a professional training environment.</p><p><b>Key Responsibilities</b></p><ul><li>Welcome, guide, and assist visitors and learners in a courteous and professional manner.</li><li>Provide accurate information about training programmes, schedules, and services.</li><li>Handle administrative duties including record management, documentation, and correspondence.</li><li>Coordinate and schedule meetings, classes, and training sessions using calendar tools.</li><li>Ensure the front desk area remains professional, organised, and welcoming at all times.</li><li>Support internal teams with event coordination and day-to-day operational activities.</li><li>Collaborate with various departments to ensure efficient workflow and service delivery.</li><li>Identify opportunities to improve administrative and operational processes.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s Degree (mandatory).</li><li>Young, energetic, and professional personality.</li><li>Excellent communication and interpersonal skills.</li><li>Strong multitasking and organisational abilities.</li><li>Proficiency in MS Office and scheduling/administrative tools.</li><li>Minimum <b>3 years of experience</b> in a similar administrative or front desk role.</li></ul><p><b>How to Apply</b></p><p>Interested candidates are invited to apply by sharing the following:</p><ul><li><b>Updated CV</b> (Email subject line: <i>Admin Officer</i>)</li><li><b>Short video introduction (1&ndash;2 minutes)</b> via WhatsApp, highlighting your background and experience</li></ul><p><b>Email:</b> tallat@leaders.qa<br/><b>WhatsApp:</b> +974 3005 8021</p><p>Job Type: Full-time</p><p>Pay: QAR2,300.00 per month</p><p>Application Question(s):</p><ul><li>Please share a short 1-2 mins Video introduction on official WhatsApp: +974 3005 8021</li><li>Are you available to work full-time onsite in Doha, Qatar?</li><li>Are you proficient in using MS Office applications and calendar scheduling tools?</li><li>Do you have strong communication and multitasking abilities?</li><li>Are you available to join immediately, accepting a salary of 2300 QAR per month plus accommodation?</li><li>Are you comfortable handling customers, scheduling meetings, training sessions, management &amp; record keeping?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Administrative task or Front Desk: 3 years (Required)</li></ul><p>Language:</p><ul><li>Excellent English? (Required)</li></ul><p>Work Location: In person</p>

Admin officer (Male)

Lana Al Arab Contracting

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HSE Officer-Ashghal

Ibn Ajayan Projects Real Estate

<p>Job Title: HSE Officer</p><p>Location: Doha, Qatar</p><p>Availability: Immediate</p><p><b>Responsibilities:</b></p><ul><li>Implement and enforce the project HSE plan according to QCS &amp; local regulations.</li><li>Conduct toolbox talks, risk assessments, and safety inductions.</li><li>Monitor scaffolding, excavations, lifting operations, and PPE compliance.</li><li>Prepare daily/weekly safety reports and incident investigations.</li><li>Coordinate with engineers and foremen to maintain safe work environments.</li></ul><p><b>Requirements:</b></p><ul><li>Diploma in Occupational Health &amp; Safety.</li><li>NEBOSH IGC preferred.</li><li>3&ndash;5 years construction HSE experience.</li></ul><p>How to Apply:</p><p>Please forward your CV on <b>hr@ibnajayan.com</b>, with subject line - Application for <b>&quot;HSE Officer&quot;</b></p><p>Job Type: Full-time</p><p>Pay: QAR4,000.00 - QAR4,500.00 per month</p>

HSE Officer

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