service specialist

Alghanim INDUSTRIES

<b>Date:</b> 7 Oct 2025
<br><br>
<b>Location:</b><br>
KW
<br><br>
<b>Company:</b><br>
Alghanim Industries
<br><br>
Long Description Job Summary
<br>The Specialist is responsible for keeping the relationships with the key customers by partnering with and ensuring the long-term success.
<br>Job Responsibilities
<br><ul>
<li>Developing long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders.</li>
<li>Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of service and solutions according to customer needs.</li>
<li>Operating as the lead point-of-contact for any and all matters specific to your customers.</li>
<li>Building and maintaining strong, long-lasting, customer relationships</li>
<li>Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.</li>
<li>Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.</li>
<li>Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.</li>
<li>Forecasting and tracking key account metrics.</li>
<li>Identifying and growing opportunities within territory and collaborating with Sales Teams to ensure growth attainment.</li>
<li>Assisting with high-severity requests and issuing escalations as needed.</li>
</ul>
Candidate Requirements
<br><ul>
<li>Bachelor’s Degree in Engineering.</li>
<li>5 to 7 years of experience in direct Sales activities</li>
<li>Working in the same field is a must.</li>
<li>Creativity: Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.</li>
<li>Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.</li>
<li>Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.</li>
<li>Teamwork: Able to work well with others in order to get the job done.</li>
<li>Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job.</li>
<li>Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.</li>
</ul>
Education

Service Specialist

Tamkeen Technologies

<div>
 We are seeking a
 <strong>
  Quality Service Specialist
 </strong>
 to join our Customer Service team. The ideal candidate will be responsible for monitoring, evaluating, and improving the quality of customer interactions to ensure the highest standards of service are consistently delivered.
 <br/>
 <br/>
 Evaluate customer service calls, chats, and emails based on quality standards and KPIs.
 <br/>
 <br/>
 Provide detailed feedback and coaching to agents to enhance performance and customer satisfaction.
 <br/>
 <br/>
 Identify training needs and recommend process improvements to improve service delivery.
 <br/>
 <br/>
 Prepare regular quality reports and trend analyses for management.
 <br/>
 <br/>
 Collaborate with Team Leaders and Training departments to ensure alignment with business goals.
 <br/>
 <br/>
 Maintain quality documentation, procedures, and audit trails.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 Bachelor's degree in Business Administration, Communications, or a related field.
 <br/>
 <br/>
 2-4 years of experience in a quality assurance or customer service role (preferably in a contact center environment).
 <br/>
 <br/>
 Strong knowledge of
 <strong>
  quality monitoring tools
 </strong>
 ,
 <strong>
  KPI metrics
 </strong>
 , and
 <strong>
  customer satisfaction standards (CSAT, DSAT, QA scores)
 </strong>
 .
 <br/>
 <br/>
 Excellent communication, analytical, and coaching skills.
 <br/>
 <br/>
 Proficient in MS Office and CRM systems.
</div>


Quality Service Specialist

Community State Bank of Avilla, Indiana

<div><div>Community State Bank is seeking a <b>Full-Time Client Service Specialist </b>(approx. 36-40 hours per week) to join our dynamic Retail Banking team at our Avilla, Indiana branch. Candidates must have availability to work Monday through Friday from 8am to 5:30pm and Saturdays from 8am to 12:30pm. <b>Starting pay for this position is $17.00 per hour</b> with training provided to advance within the role/department.<br>
<br>
<b>Job Title: </b>Client Service Specialist<br>
<b>Reports To:</b> Client Service Manager<br>
<b>Supervises:</b> None<br>
<b>Division: </b>Retail<br>
<b>FLSA Classification:</b> Non-Exempt<br>
<b>Pay Rate:</b> Hourly<br>
<br>
<b>Position Purpose:</b> The Client Service Specialist (CSS) position is a front-line (teller) position. The CSS position will be responsible for providing exceptional client service while handling front-line banking transactions and inquiries, as well as offering products and services to clients to fulfill their financial needs.<br>
<br>
<b>Job Requirements</b><br>
<b>Education: </b>A high school diploma or equivalent required.<br>
<br>
<b>Experience: </b>Prior customer service and cash handling experience is helpful. A minimum of 1-2 (one to two) years of Retail banking experience is preferred but not required.<br>
<br>
<b>Skills:</b> Professional verbal and written communication skills; ability to type at least 40 wpm; proficiency with Microsoft Office software such as Word, Excel, PowerPoint, and Outlook; fluent communication in the English language; ability to travel occasionally between Bank locations as needed.<br>
<br>
<b>Essential duties include, but are not limited to</b><b>:</b><br>
<b>CSB Cultural Expectations</b></div>
<ul><li>Commit to learning, integrating, and modeling CSB&rsquo;s &lsquo;I CREATE&rsquo; core values: Integrity, Communication, Respect, Encouragement, Accountability, Trust, and Equality</li>
<li>Align to bank-wide vision, mission, and business objectives</li>
<li>Commit to continuous personal and professional growth in the areas of teamwork, client service, and job specific competencies</li>
</ul>
<div><br>
<b>General Job Duties</b></div>
<ul><li>Practice an exceptional standard of client service/hospitality</li>
<li>Maintain a &ldquo;client first&rdquo; approach for both external and internal customers</li>
<li>Create an observably positive experience for clients</li>
<li>Work with teammates to create a collaborative environment in serving the customer</li>
<li>Support and celebrate teammates&rsquo; growth</li>
<li>Adhere to schedule (timeliness)</li>
<li>Maintain a positive attitude of helping other team members, inside and outside of the branch with consideration of the ever-changing landscape of staffing, training, and process improvement</li>
<li>Be willing to ask questions in order to balance the risk to the bank and meeting customer needs</li>
<li>Exhibit a strong commitment to accuracy and attention to detail in transactions, cash drawer management, confidentiality, and client account maintenance</li>
<li>Demonstrate the strong communication skills and practices necessary for interactions with customers, the Client Service Manager, the Branch Manager, and colleagues</li>
<li>Exhibit a willingness to ask for help when necessary and offer it when needed</li>
<li>Accurately and efficiently perform all basic client service transactions, including deposits, withdrawals, payments, cashier&rsquo;s checks, money orders, check cashing, etc.</li>
<li>Adhere to signing and transaction authority limits, branch security requirements, cash handling security procedures, and dual control procedures</li>
<li>Learn signs of fraud and watch for fraudulent cash and transaction activity in order to protect the bank and clients</li>
<li>Know and comply with all applicable banking regulations and related procedures, including Reg CC, Reg B, Reg P, Bank Secrecy Act, etc.</li>
</ul><div><b>Physical Demands</b></div>
<ul><li>Frequent sedentary work that primarily involves sitting/standing for extended periods</li>
<li>Frequent repetitive motions that include the hands and/or fingers</li>
<li>Constant reaching with hands and arms</li>
<li>Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone</li>
<li>Constant written and verbal communication with others to exchange information</li>
<li>Constant state of awake and alertness</li>
<li>Occasional stooping, kneeling, or crouching</li>
<li>Frequently speaking and listening to coworkers and clients both in person and on the phone</li>
<li>Constant in-person attendance at job site</li>
<li>Occasional travel to a branch or client location</li>
<li>Occasional lifting of up to 30 pounds</li>
<li>Occasional exposure to adverse weather conditions</li>
<li>Constant exposure to moderate office noise levels in a group setting</li>
</ul>
<div><br>
<i>Community State Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></div></div>

Client Service Specialist

Florose

<p>Get AI-powered advice on this job and more exclusive features.</p><p>We are looking for a dedicated and professional <b>Customer Service Specialist</b> to join our team and provide an outstanding customer experience. The ideal candidate will be responsible for handling customer inquiries, resolving issues effectively, and ensuring high levels of customer satisfaction.</p><ul><li>Manage customer inquiries through phone, email, whatsapp.</li><li>Resolve complaints and provide appropriate solutions in a timely manner.</li><li>Follow up with customers to ensure their issues are fully resolved.</li><li>Coordinate with internal teams to improve processes and customer experience.</li><li>Maintain accurate records of customer interactions in CRM systems.</li><li>Provide product/service information clearly and professionally.</li><li>Contribute to achieving customer service KPIs and targets.</li></ul><p><b> Qualifications & Requirements:</b></p><ul><li>3+ years of experience in customer service, preferably in e-commerce or retail.</li><li>Strong communication and problem-solving skills.</li><li>Ability to handle multiple tasks under pressure.</li><li>Proficiency in Microsoft Office and customer service software/CRM systems.</li><li>Fluency in both Arabic and English (written and spoken)</li></ul> Seniority level <ul><li>Mid-Senior level</li></ul> Employment type <ul><li>Full-time</li></ul> Industries <ul><li>Retail Florists</li></ul><p>Referrals increase your chances of interviewing at Florose by 2x</p><p>Jiddah, Makkah, Saudi Arabia 10 hours ago</p><img src="https://www.jobg8.com/Tracking.aspx?tshgTOASS1kQjbD4y2xf57gbo90Gylxuy" width="0" height="0" />

Customer Service Specialist

Johnson Controls

<div><p><b>What you will do:</b><br>
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment.</p><p><b><br>
How you will do it:</b></p><ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul><p><b><br>
What we look for:</b></p><ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul><p><br>
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</p></div>

Hilton Hotels

<p>Greeting and interacting with VIP and long-stay guests, providing assistance with their inquiries.</p>
<p>Managing the guest journey at all touchpoints: pre-arrival, arrival, stay, departure, and post-departure, ensuring seamless and personalized experiences.</p>
<p>Anticipating and exceeding guest expectations by ensuring preferences are met and leveraging opportunities to deliver exceptional service.</p>
<p>Monitoring VIP guest satisfaction by maintaining proactive and consistent communication throughout their stay.</p>
<p>Reviewing daily arrivals to flag VIP guests, coordinating amenities, and conducting room inspections in collaboration with the Personal Concierge team.</p>
<p>Being present in high-traffic areas, such as the lobby and public spaces, especially during peak times, to assist guests and provide visibility.</p>
<p>Handling and resolving guest concerns, recording details, and escalating issues to leaders as necessary, while ensuring adherence to Forbes 5-Star standards.</p>
<p>Maintaining a strong knowledge of the hotel s products and services, guest experience platforms, and online review systems to align with brand excellence.</p>
<p>Providing operational support to the guest relations team as needed.</p>
<p><strong>What are we looking for?/strong&gt;</strong></p>
<p style="">Guest Service Specialist at Waldorf Astoria Dubai International Financial Centre are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the following skills and characteristics:</p>
<ul style="">
<li style="">Positive attitude and good communication skills</li>
<li style="">Commitment to delivering a high level of customer service</li>
<li style="">Excellent grooming standards</li>
<li style="">Calm, efficient, and organized with great attention to detail</li>
<li style="">Ability to multi-task while maintaining a positive attitude when working with a Guest</li>
<li style="">Professional manner with an emphasis on hospitality and guest service</li>
<li style="">Ability to work on your own and as part of a team</li>
<li style="">Competent level of IT proficiency</li>
</ul>

Guest Service Specialist

LyondellBasell

<div></div><div><div><div><div><div>Location:
Mumbai, IN, 400076
</div></div></div></div><div><div><div><div>Req ID: 89040
</div></div></div></div><div><div><div><div>Facility: Mumbai-470
</div></div></div></div><div><div><div><div>Department: Customer Services APS, AfMEI
</div></div></div></div><div><div><div><div>Division: Global APS
</div></div></div></div><div></div><div><div><div><div><p>LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary <i>MoReTec</i> recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.</p>
<div><div><div><h2 class="jobSectionHeader"><b>
BASIC FUNCTION</b></h2>
</div><div><p>
The customer service specialist manages the accurate and timely execution of the order fulfillment process for customers. The jobholder is the main point of contact for all customer related issues. This encompasses order receipt and co-ordination of product and transport availability, timely delivery, documentation, handling of customer complaint and up to invoicing. Participates in interdepartmental projects and support the training for new customer service staff.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
RESPONSIBILITIES AND ACCOUNTABILITIES</b></h2>
</div><div><ul><li>Provide support for Customer Service activities including the following and any additional activities assigned by the supervisor.</li>
<li>Deliver highest quality service to customers in AFMEI by handling customer requests in a timely and professional manner</li>
<li>Service Level KPI for customer service</li>
<li>Customer Service Process Matrix</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>PERSON SPECIFICATION:
</b></h2></div><div><p>Education:</p>
<ul><li>University or equivalent in business management.</li></ul><br>
<p></p>
<p>
Work Experience:</p>
<ul><li>Minimum 5 years in manufacturing, supply chain, or technical business function.</li></ul>
<ul><li>Experience in Customer service, preferred knowledge of S&amp;OP &amp; Logistic,</li></ul>
<ul><li>Deep knowledge on ERP system, expert in SD process flow in SAP &amp; knowledge of MM process flow.</li></ul><br>
<p></p>
<p>
Licenses &amp; Certifications:</p>
<ul><li>Quality management</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Critical Competencies/Behaviors:
</b></h2></div><div><p><b>Drive for results</b> - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.</p><br>
<p></p>
<p><b>
Building Effective Teams </b>- Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.</p><br>
<p></p>
<p><b>
Decision Quality </b>- Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.</p><br>
<p></p>
<p><b>
Priority setting</b> &ndash; Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.</p><br>
<p></p>
<p><b>
Business Acumen</b> - Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.</p><br>
<p></p>
<p><b>
Organizational Agility </b>- Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.</p><br>
<p></p>
<p><b>
Motivating Others</b> - Creates a climate in which people want to do their best; inspires and empowers others to go above and beyond; invites input from others and shares ownership and visibility; creates strong morale within the team; shares wins and successes with others; fosters open dialogue; takes responsibility and holds self and others accountable for their work.</p></div></div></div><p>
Privacy Statement: For information regarding how LyondellBasell processes your personal data, please read our Privacy Statement</p><br>
<p></p>
<p><b>Stay Connected!</b></p><br>
<p></p>
<ul><li>Visit our LYB Website</li>
<li>Follow us on LinkedIn and Instagram</li>
<li>Like us on Facebook</li>
<li>Subscribe to our YouTube channel</li></ul></div></div></div></div></div><p></p>

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