service specialist

Generations Federal Credit Union

<div>Description:

Summary
Responsible for all member service requests within the branch. Performs a variety of routine daily transactions for members including assisting members with service requests, performing non-cash transactions when not on the teller line, assisting and educating members on delivery channels with a focus on eServices and the Call Center as well as other account maintenance and finance operation functions.
Primary Duties<ul><li>
Responsible for all member service requests within the branch. Performs a variety of routine daily transactions for members including assisting members with service requests, performing non-cash transactions when not on the teller line, assisting and educating members on delivery channels with a focus on eServices and the Retail Service Center as well as other account maintenance and finance operation functions.</li><li>
This position will divide scheduled hours between the teller line and the platform.</li><li>
Responsible for ensuring each and every member is provided with exceptional service levels, that members fully understand our products and services and that we educate our members about and refer members to our Member Specialists for their financial needs when appropriate.</li><li>
Performs teller duties when scheduled on the teller line. Adheres to the daily schedule at the branch but is also flexible to support the branch needs when directed by leadership. Completes transactions with accuracy and efficiency and ensures an exceptional member experience with every member interaction.</li><li>
Assists members with basic account requests, including account maintenance, opening accounts and cross selling eServices, as appropriate. Engages Member Specialist as needed and ensures smooth handoff and transition of member to Member Specialist.</li><li>
Advocates for the member and acts as a liaison with all internal departments, branch leadership and Retail Service Center when necessary. Uses sound judgment when making decisions and seeks additional input when appropriate. Shares scenarios with team and member stories with the branch team during huddles and branch meetings as learning experiences and to drive consistency when helping advocate for our members.</li><li>
Effectively executes Lobby Leadership duties as needed. Ensures consistency with Lobby Leadership and supports the exceptional member experience with every interaction.</li><li>
Fully maximizes partnership with Operations Servicing Department to help support member needs, inquiries, and problem resolution. Utilize partnership to help with time management and availability within the branch.</li><li>
Understand and adheres to all policy and procedures. Keeps updated on changes and takes ownership to understand and implement any changes when performing daily tasks and duties.</li><li>
Accountable for meeting and/or exceeding all components on individual scorecard (both metrics and behaviors) and contributes to achieving branch goals/targets including any special campaigns or initiatives.</li><li>
Participates actively in supporting an inclusive and diverse environment, speaks openly, shares and escalates feedback, opinions and thoughts and leads by example putting the member first.</li><li>
Leads by example by supporting the corporate mission, our cultural values and managing diversity and inclusion. Escalates concerns and shares thoughts and ideas with the Branch Manager, Retail Support team and Senior Leaders.</li><li>
Responsible for performing and ensuring duties related to opening and closing of branch, both lobby, drive up and all other areas, are executed properly with security and safety as primary focus. Performs duties for opening/closing as assigned.</li><li>
Performs other duties as assigned.</li></ul>
Requirements:

Experience
Must have 1 year of cash handling experience combined with retail sales experience. Banking experience is preferred. 
Skills
Must have the following skills and/or abilities:<ul><li>
Must have an outgoing, sales-oriented personality.
</li><li>Must be customer service oriented, and must be able to work well under pressure.</li><li>
Proficient with the Microsoft Office Suite.</li><li>
Excellent communication skills (both oral and written).
</li><li>Fluent in Spanish, preferred.</li></ul>
Special Requirements
Must be flexible in work schedule to include Saturdays and to rotate within branch network.
Physical/Other Requirements
Must be able to:<ul><li>
Stand or sit for long periods of time.</li><li>
Lift 50 lbs.</li><li>
Climb, stoop, and/or kneel.</li></ul></div>

Service Specialist

Appalachian Harley-Davidson

<div>Are you passionate about people and about customer service and want to work with one of the most dedicated and committed teams in the motorcycle industry? Appalachian Harley-Davidson is searching for qualified candidates for a full time Parts &amp; Service Specialist. As part of the team, you will be required to perform the following duties:<ul><li>Greet customers in a courteous and friendly manner</li><li>Accept customer motorcycles and determine customer&rsquo;s serving needs</li><li>Communicate job status to customers</li><li>Assist customers with all parts and accessories purchases including offering additional product that may compliment the customers current purchase</li><li>Accept payment for merchandise purchases and keep cash register and inventory accurate</li><li>Above all, create an excellent service experience for customers</li></ul>
This is a front line sales position that requires excellent customer service skills and the willingness to learn. Valid motorcycle license and prior parts and/or service experience is preferred but not necessary. Candidate must be able to work days, evenings, and weekend hours. Competitive pay, on-site training, health benefit package, and employee discounts available. Please send any inquires to Carla Perry, or stop in today to fill out an application. Located at 6695 Carlisle Pike, Mechanicsburg. EOE.
KwiS489z4f</div>

Parts & Service Specialist

Coastal Forest Products

<div>Fleet Service Specialist &ndash; Join Our Team at Coastal!
Are you ready for a new opportunity where your hard work is recognized and rewarded? At Coastal Forest Products, we believe our employees are the driving force behind our success. We&rsquo;re looking for a motivated and dependable individual to join our team as a Fleet Service Specialist.
Since 1983, Coastal has been a trusted name in the specialty building products industry. Located in Bow, NH, we are a family-owned, independent wholesale building supply distributor with a reputation built on high-quality materials, reliable delivery, and exceptional service.
The Fleet Service Specialist plays an important part in keeping our fleet running smoothly and safely. If you enjoy working with your hands, being part of a team, and taking pride in a job well done - we&rsquo;d love to hear from you! 
Employee Benefits include:<ul><li>
Paid Time Off (40 hours available on day one with additional time to be accrued throughout the year)</li><li>
Medical, Dental, and Vision Benefits</li><li>
401(k) Retirement Savings Plan with 4% Company Match</li><li>
Company-Paid Holidays, Group Life Insurance Policy, Disability Benefits, &amp; Employee Assistance Program</li><li>
Employee discount on materials</li><li>
Access to our on-site Gym and Golf Simulator</li></ul> 
Key Responsibilities:<ul><li>
Perform regular preventative maintenance on fleet of vehicles and trailers.</li><li>
Assist with basic repairs, failure analysis, and light equipment rebuilds.</li><li>
Ensure tools and repair equipment operate in a safe working condition.</li><li>
Accurately completes documentation for maintenance and repairs.</li><li>
Help maintain a clean, safe, and organized work environment.</li><li>
Follow all company policies, safety protocols, and procedures.</li><li>
Supports related tasks and team needs.</li></ul> 
Qualifications &amp; Experience<ul><li>
18 years of age or older</li><li>
Valid driver&rsquo;s license- CDL-A is a plus but not required</li><li>
1&ndash;2 years of experience with vehicle and/or mechanical maintenance</li><li>
Familiar with electrical wiring, a plus</li><li>
Strong Ability to multitask and stay organized</li><li>
Dependable, safety-conscious, and committed to high-quality work</li><li>
Must provide your own tools</li><li>
Good judgment and strong situational awareness</li><li>
Legal authorization to work in the U.S.</li></ul> 
Physical Conditions<ul><li>
Able to lift or move objects up to 50 lbs.</li><li>
Able to work outdoors in varying extreme weather conditions.</li><li>
Able to perform tasks requiring bending, stooping, kneeling, and standing.</li><li>
Able to walk and be on your feet for at least 80% of the day.</li><li>
Able to reach above shoulder heights and below the waist on a frequent basis.</li><li>
Able to work in warehouse and outdoor environment, around related equipment.</li></ul> 
Job Type/Location: Full-Time-40 hours a week, Monday-Friday, 7:30AM-3:30PM, Regular On-site Attendance Required at Headquarters in Bow, New Hampshire. 
Ready to build your future with Coastal? Apply today!</div>

Fleet Service Specialist

O'Reilly Auto Parts

<div>The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store&rsquo;s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers&rsquo; new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES<h2 class="jobSectionHeader">
Required:</h2>
Strong background in mechanics.
Above average communication skills.<h2 class="jobSectionHeader">
Desired:</h2>
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:<ul><li>
Competitive Wages &amp; Paid Time Off</li><li>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</li><li>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</li><li>
Team Member Health/Wellbeing Programs</li><li>
Tuition Educational Assistance Programs</li><li>
Opportunities for Career Growth</li></ul>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.</div>

Installer Service Specialist

German American Bank

<div>Job Title: Customer Service Specialist
Overview:
 As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.
What You&rsquo;ll Do:<ul><li>
Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.</li><li>
What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.
</li></ul>Bonus Points:<ul><li>
Bilingual/Multilingual</li><li>
Customer Service experience</li><li>
Cash-handling experience</li></ul>
What we can offer you:<ul><li>
Medical, dental, vision, STD, LTD, Life insurance, etc.</li><li>
17 days paid time off, 11 paid holidays and bereavement leave</li><li>
Education assistance program</li><li>
Paid parental bonding leave</li><li>
Wellness benefits</li><li>
Life event coverage</li><li>
Service awards</li><li>
Financial benefits including 401(k) match, stock purchase plan, loan discounts and more</li><li>
National and local discounts on everything from computers and vacations to phones and retail shopping</li><li>
Free checking account, checks and discounted bank services</li></ul>
This position will be located at:
Main Street, Jasper 
 
711 Main St 
Jasper, Indiana, 47546 
United States
This position will travel to: 
Jasper Crossing - 760 West 2nd Street, Jasper, IN 47546 
Jasper North - 3585 Newton St, Jasper, IN 47546 
Dubois - 4541 North 4th Street, Dubois, IN 47527 
Ferdinand - 1020 Main St., Ferdinand, IN 47532 
Holland - 405 North Meridian Street, Holland, IN 47541 
Huntingburg - 309 East 13th Street, Huntingburg, IN 47542 
Ireland - 5138 Indiana 56, Jasper, IN 47546
About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.</div>

Customer Service Specialist

Champion Credit Union

<div><div><div>Champion Credit Union</div><div> 
Position Title 
Financial Service Specialist</div><div> 
Classification 
Nonexempt</div><div> 
Adoption Date 
June 19, 2013</div><div> 
Revision Date 
March 17, 2026</div><div> 
Position Reports To 
Branch Manager</div><div> 
Position Supervises 
None</div><div> 
Eligible for Hybrid Remote Work 
No</div> 
</div>
Job Description Statement
To provide exceptional member service through all delivery channels, processing member requests such as account opening and maintenance, phone inquiries, loan requests, and all other services related to credit union products.
This position is designated as a float role and provides coverage across multiple branch locations based on staffing and operational needs.
Credit Union Branch Staff Standards<ul><li>
Represents the Credit Union in a courteous and professional manner.</li><li>
Assumes responsibility for establishing and maintaining effective, professional business relationships with members. Ensures members are greeted and welcomed to the credit union in a friendly and professional manner.</li><li>
Complies with credit union operations and security procedures by participating in dual-control functions and by maintaining awareness of all credit union safety and security policies and procedures.
</li><li>Understands and complies with branch opening and closing procedures.</li><li>
Maintain thorough understanding of products and services and ensures that all members are informed as needed.</li><li>
Proactively promote and cross-sell products and services based on member needs.</li><li>
Maintains privacy of member account information.</li><li>
Ensures that the Credit Union&rsquo;s quality reputation is maintained and protected.</li><li>
Ensures work area is clean, secure, and well-maintained.
</li><li>Ensures that member requests and questions are promptly resolved.</li><li>
Actively promotes a positive team environment within the branch and with other departments to ensure delivery of high-quality service.</li><li>
Contribute to team effort by participating in credit union events, promotions, etc. and by projecting a positive attitude to members and staff always.</li><li>
Attends meetings and in-house training, as required.</li></ul>
Essential Duties and Responsibilities
<ul><li>Provides branch coverage across multiple locations, including temporary and short-notice assignments, to support staffing needs and ensure continuity of member service.</li><li>
Provides member service by taking and processing account and loan applications.</li><li>
Provides accurate and detailed recommendation write-ups, consistent with CCU loan policies, to the Consumer Credit Department to expedite the decision-making process.
</li><li>Provides excellent member service by resolving member problems.</li><li>
Educate members on available credit union services and make recommendations based on their needs.</li><li>
Services all member requests related to branch operations.</li><li>
Ensures all policy and regulatory documentation is completed thoroughly and accurately.</li><li>
Performs all Member Service Specialist functions as needed.</li><li>
Maintains professional and technical knowledge by participating in educational opportunities as necessary.</li><li>
Complies with all governing regulations, specifically the Bank Secrecy Act (BSA), OFAC and the Patriot Act requirements. Understands and complies with all state and federal regulations and laws.
</li><li>Performs any and all duties assigned by supervisor.</li></ul>
Required/Performance Skills/Abilities<ul><li>
Regular travel between branch locations is required.</li><li>
Reliable transportation and the ability to respond to travel needs on short notice or as scheduled are required.</li><li>
Strong time management skills with the ability to multitask and coordinate several responsibilities simultaneously.</li><li>
Demonstratesa polished, professional appearance in accordance with company dress code standards.</li><li>
Technologically proficient; confident in using core systems and standard office software.</li><li>
Ability to collaborate with all levels and departments of the organization.</li><li>
Demonstrates exceptional attention to detail and commitment to operational accuracy.</li><li>
Clear, effective communicator in both verbal and written forms.
</li><li>Builds and maintains positive relationships with members and coworkers; handles questions and concerns professionally and promptly.
</li><li>Flexible, dependable, and able to adapt in a fast-paced environment.
</li><li>Capable of working independently with minimal supervision.
</li><li>Strong knowledge of financial products and services.</li><li>
Strong analytical and decision-making abilities; able to quickly assess situations, determine appropriate responses, and remain composed under pressure.
</li><li>Demonstrates the highest standards of ethics, integrity, and professionalism.
</li></ul>Education and/or Experience<ul><li>
High School graduate or equivalent.
</li><li>Two or four-year business degree preferred.
</li><li>Related lending experience preferred.</li></ul>
Certificates, Licenses, Registrations<ul><li>
Notary Public may be required based on need.</li></ul></div>

Financial Service Specialist

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Service Specialist

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