service specialist

Appalachian Harley-Davidson

<div><p>Are you passionate about people and about customer service and want to work with one of the most dedicated and committed teams in the motorcycle industry? Appalachian Harley-Davidson is searching for qualified candidates for a full time Parts &amp; Service Specialist. As part of the team, you will be required to perform the following duties:</p><ul><li>Greet customers in a courteous and friendly manner</li><li>Accept customer motorcycles and determine customer&rsquo;s serving needs</li><li>Communicate job status to customers</li><li>Assist customers with all parts and accessories purchases including offering additional product that may compliment the customers current purchase</li><li>Accept payment for merchandise purchases and keep cash register and inventory accurate</li><li>Above all, create an excellent service experience for customers</li></ul><p>
This is a front line sales position that requires excellent customer service skills and the willingness to learn. Valid motorcycle license and prior parts and/or service experience is preferred but not necessary. Candidate must be able to work days, evenings, and weekend hours. Competitive pay, on-site training, health benefit package, and employee discounts available. Please send any inquires to Carla Perry, or stop in today to fill out an application. Located at 6695 Carlisle Pike, Mechanicsburg. EOE.</p><p>
</p><p>KwiS489z4f</p></div>

Parts & Service Specialist

GEICO

<div><p><b>At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.</b></p><p><b>
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.</b></p><p></p><p><b>
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.</b></p><p></p><h2 class="jobSectionHeader"><b>
Claims Service Specialist</b><br>
<b>Salary: $25.81 per hour / $52,000 annually</b></h2><h2 class="jobSectionHeader"><b>
This is an in-office position</b></h2><div><p>
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.<br>
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.<br>
<br>
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.<br>
<br>
Claim your career growth as a Claims Service Specialist at GEICO&rsquo;s <b>Melville, NY </b>office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!<br>
<br>
Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most &ndash; during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let&rsquo;s talk!<br>
<br>
Many associates see a base salary increase of 10% within their first year as a Claims Specialist. Top associates can see increases up to 15%!<br>
<br>
<b>Qualifications &amp; Skill:</b></p><ul><li><b><i>
Candidate must have the ability to commute to our Melville NY location.</i></b></li><li>
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction</li><li>
Solid computer multitasking skills</li><li>
Ability to work comfortably and grow in a fast-paced, high-volume call center environment</li><li>
Minimum of high school diploma or equivalent</li><li>
Eagerness to explore new skills and openness to different career paths</li></ul><p></p><p>
#geico200</p></div><p></p><p><b><br>
Annual Salary</b></p>
$23.91 - $37.65<p>
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate&rsquo;s work experience, education and training, the work location as well as market and business considerations.</p><br>
<p></p>
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.<p></p><p><b><br>
The GEICO Pledge:</b></p><p></p><p><b>
Great Company:</b> At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.</p><p>
We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.</p><p></p><p><b>
Great Careers:</b> We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.</p><p></p><p><b>
Great Culture:</b> We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.</p><p>
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.</p><p></p><p><b>
Great Rewards:</b> We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.</p><ul><li>
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.</li><li>
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.</li><li>
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.</li><li>
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.</li></ul><p></p><p>
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.</p><p></p><p>
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.</p></div>

Claims Service Specialist

<div><p><b>At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.</b></p><p><b>
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.</b></p><p></p><p><b>
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.</b></p><p></p><p>
Claims Service Specialist &ndash; Tampa, Florida<br>
Salary: $28.29 - $34.24 per hour / $57,000 - $69,000 annually</p><p><br>
Claim your career growth as a Claims Service Specialist at GEICO&rsquo;s Tampa, Florida office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!<br>
<br>
Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most &ndash; during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let&rsquo;s talk!</p><p></p><p><br>
Qualifications &amp; Skills:</p><ul><li><p>
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction</p></li><li><p>
Solid computer multitasking skills</p></li><li><p>
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities</p></li><li><p>
Ability to work comfortably and grow in a fast-paced, high-volume call center environment</p></li><li><p>
Minimum of high school diploma or equivalent, college degree or currently pursuing preferred</p></li><li><p>
Eagerness to explore new skills and openness to different career paths</p></li></ul><p></p><p>
#geico700</p><br>
<p></p>
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.<p></p><p><b><br>
The GEICO Pledge:</b></p><p></p><p><b>
Great Company:</b> At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.</p><p>
We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.</p><p></p><p><b>
Great Careers:</b> We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.</p><p></p><p><b>
Great Culture:</b> We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.</p><p>
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.</p><p></p><p><b>
Great Rewards:</b> We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.</p><ul><li>
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.</li><li>
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.</li><li>
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.</li><li>
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.</li></ul><p></p><p>
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.</p><p></p><p>
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.</p></div>

Community State Bank of Avilla, Indiana

<div></div><div><div>Community State Bank is seeking a <b>Part-Time Client Service Specialist</b> to join our dynamic Retail Banking team at our <b>Kendallville, Indiana</b> branch. The ideal candidate would need to be available Monday through Friday 8:00am to 5:30pm and rotating Saturdays from 8:30am to 12:30pm, averaging about 20 hours per week. Prior customer service and cash handling experience is helpful; prior banking experience is not required.<b> The starting pay for this role is $17.00 per hour</b> with opportunities for advancement within the position.</div>
<div></div><div>Part-time employees enjoy benefits such as 401k/ESOP participation, holiday pay, and paid vacation. Apply today and see why CSB is a great place to work!<br>
<br>
<b>Job Title: </b>Part-Time Client Service Specialist Trainee<br>
<b>Reports To:</b> Client Service Manager<br>
<b>Supervises:</b> None<br>
<b>Division: </b>Retail<br>
<b>FLSA Classification:</b> Non-Exempt<br>
<b>Pay Rate:</b> Hourly<br>
<br>
<b>Position Purpose:</b> The Client Service Specialist (CSS) Trainee position is an entry level front-line position. The CSS Trainee will be trained to become a CSS I and will be responsible for providing exceptional client service while handling basic front-line client transactions and inquiries.<br>
<br>
<b>Job Requirements</b><br>
<b>Education: </b>A high school diploma or equivalent required.<br>
<br>
<b>Experience: </b>No banking experience required. Customer service and cash handling experience preferred.<br>
<br>
<b>Skills:</b> Professional verbal and written communication skills; strong attention to detail; ability to type at least 30 wpm; proficiency with Microsoft Office software such as Word, Excel, PowerPoint, and Outlook; fluent communication in the English language; ability to travel occasionally between Bank locations as needed.<br>
<br>
<b>Essential duties include, but are not limited to</b><b>:</b><br>
<b>CSB Cultural Expectations</b></div>
<ul><li>Commit to learning, integrating, and modeling CSB&rsquo;s &lsquo;I CREATE&rsquo; core values: Integrity, Communication, Respect, Encouragement, Accountability, Trust, and Equality</li>
<li>Align to bank-wide vision, mission, and business objectives</li>
<li>Commit to continuous personal and professional growth in the areas of teamwork, client service, and job specific competencies</li>
</ul>
<div><br>
<b>General Job Duties</b></div>
<ul><li>Practice an exceptional standard of client service/hospitality</li>
<li>Maintain a &ldquo;client first&rdquo; approach for both external and internal customers</li>
<li>Create an observably positive experience for clients</li>
<li>Work with teammates to create a collaborative environment in serving the customer</li>
<li>Support and celebrate teammates&rsquo; growth</li>
<li>Adhere to schedule (timeliness)</li>
<li>Maintain a positive attitude of helping other team members, inside and outside of the branch with consideration of the ever-changing landscape of staffing, training, and process improvement</li>
<li>Be willing to ask questions in order to balance the risk to the bank and meeting customer needs</li>
<li>Exhibit a strong commitment to accuracy and attention to detail in transactions, cash drawer management, confidentiality, and client account maintenance</li>
<li>Demonstrate the strong communication skills and practices necessary for interactions with customers, the Client Service Manager, the Branch Manager, and colleagues</li>
<li>Exhibit a willingness to ask for help when necessary and offer it when needed</li>
<li>Learn all basic client service transactions, including deposits, withdrawals, payments, cashier&rsquo;s checks, money orders, check cashing, etc.</li>
<li>Learn how to adhere to signing and transaction authority limits, branch security requirements, cash handling security procedures, and dual control procedures</li>
<li>Begin to learn signs of fraud and watch for fraudulent cash and transaction activity in order to protect the bank and clients</li>
<li>Begin to learn and comply with all applicable banking regulations and related procedures, including Reg CC, Reg B, Reg P, Bank Secrecy Act, etc.</li>
<li>Complete CSS Trainee training and begin CSS I training within 3-6 months of position start date</li>
</ul>
<div><br>
<b>Physical Demands</b></div>
<ul><li>Frequent sedentary work that primarily involves sitting/standing for extended periods</li>
<li>Frequent repetitive motions that include the hands and/or fingers</li>
<li>Constant reaching with hands and arms</li>
<li>Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone</li>
<li>Constant written and verbal communication with others to exchange information</li>
<li>Constant state of awake and alertness</li>
<li>Occasional stooping, kneeling, or crouching</li>
<li>Frequently speaking and listening to coworkers and clients both in person and on the phone</li>
<li>Constant in-person attendance at job site</li>
<li>Occasional travel to a branch or client location</li>
<li>Occasional lifting of up to 25 pounds</li>
<li>Occasional exposure to adverse weather conditions</li>
<li>Constant exposure to moderate office noise levels in a group setting</li>
</ul>
<div><br>
<i>Community State Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></div></div>

Part-Time Client Service Specialist

Relation Insurance Services

<div><div><p><b>WHO WE ARE</b></p><p></p><p>
Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.</p><p><b><br>
WHAT WE&rsquo;RE LOOKING FOR</b></p><p></p><p>
The Client Service Specialist assists with maintaining customer files and acts as the front-line administrative processor related to the day-to-day servicing of the client. The person in this position remains knowledgeable of advances in the insurance business, stays abreast of the types of insurance products available and works with clients and others in a professional manner.
</p><p></p><p><b>A GLIMPSE INTO YOUR DAY</b></p><ul><li>
Provides ongoing administrative support and coordinates with Account Managers and other service team members to ensure that clients receive all key deliverables in a timely and accurate manner.</li><li>
Serves as secondary contact and internal back up for Account Manager.</li><li>
Meets with clients and insurance company representatives as requested by Sales and Account Management teams.</li><li>
Creates client monthly, quarterly and annual reports utilizing Relation templates and software.</li><li>
Prepares other various reports as requested.</li><li>
Assists client in developing and/or refining wellness programs including coordination of health fair vendor participation.</li><li>
Assists with the preparation and assembling of proposals.</li><li>
Assists with development of all marketing, communication, and presentation materials including client&rsquo;s employee benefits guides, communication materials and enrollment</li><li>
Develops and maintains carrier files with all updated contracts and correspondence.</li><li>
Provides support for the research and preparation of communication materials distributed to clients regarding government and legal compliance issues and or requirements.</li><li>
Performs other projects, duties, and tasks, as assigned.</li></ul><p></p><p><b>
WHAT SUCCESS LOOKS LIKE IN THIS ROLE</b></p><ul><li>
A Life, Health and Accident License from state of domicile is required within 90 days of hire and must be maintained thereafter.</li><li>
High School Diploma or equivalent required.</li><li>
Minimum of 3+ years&rsquo; experience in Customer Service.</li><li>
Bilingual (English/Spanish) preferred; may be required, depending on location.</li><li>
Life, Health and Accident insurance experience preferred.</li><li>
Working knowledge of insurance markets, products, services insurance ratings and underwriting procedures preferred.</li><li>
Prior experience with agency management systems software and online rating systems preferred.</li><li>
Proficient in using computers and Microsoft Office Suite (emphasis on Excel). Must be computer literate with the ability to learn new software.</li><li>
Outstanding interpersonal and communications skills are required to maintain effective. relationships with clients, co-workers, carriers, vendors, and others.</li><li>
Must be able to understand written and oral communications and interpret information written within policies.</li><li>
Ability to work independently with limited daily supervision and to work effectively in a team environment.</li><li>
Ability to function effectively under tight time constraints, consistently meets strict deadlines, prioritize, and handle multiple tasks in a demanding work environment.</li></ul><p></p><p><b>
WHY CHOOSE RELATION?</b></p><ul><li>
Competitive pay.</li><li>
A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.</li><li>
Career advancement and development opportunities.</li></ul></div><p>
.</p><p></p><p><b>
Note: </b>The above is not all encompassing of the full position description.</p><p></p><p><b>
Relation Insurance Inc.</b> provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p><p></p><div><p>
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting.</p><p><br>
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.</p></div><p></p><p>
.</p><p></p>
$15.54 - $33.65</div>

Client Service Specialist - Employee Benefits

Bank OZK

<div>Why Bank OZK?:
<div>
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We&rsquo;re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We&rsquo;re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.</div><div></div><div><br>
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.</div><br>
<div></div>
Job Purpose &amp; Scope:
<div><div>
Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times.</div></div><br>
<div></div>
Essential Job Functions:
<div><ul><li><div>
Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners.</div></li><li><div>
Utilize assessment tools to maintain detailed notes regarding customer conversations and interactions.</div></li><li><div>
Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud.</div></li><li><div>
Actively participate in morning huddles.</div></li><li><div>
May open new accounts, as needed and with documented approval of management.</div></li><li><div>
Demonstrate competency and accountability to maintain banking center operational standards, ensuring compliance with internal controls, operational procedures, and risk management.</div></li><li><div>
Actively promote teamwork, leading by example and taking initiative to assist others.</div></li><li><div>
Demonstrate effective organizational and time management skills.</div></li><li><div>
Provide backup and assistance to other retail banking locations, as requested.</div></li><li><div>
Model and champion the Bank&rsquo;s standards for exceptional customer service.</div></li><li><div>
Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating issues to next level of authority, as needed.</div></li><li><div>
Enthusiastically support the bank&rsquo;s values and mission.</div></li><li><div>
Display a high degree of integrity, trustworthiness, and professionalism at all times.</div></li><li><div>
Complete all essential training timely.</div></li><li><div>
Display enthusiasm for continuous learning, accepting and applying constructive feedback from more experienced team members.</div></li><li><div>
Maintain consistent, good punctuality and attendance to work.</div></li><li><div>
Adhere to all Bank policies, procedures, and guidelines</div></li></ul></div><br>
<div></div>
Knowledge, Skills &amp; Abilities:
<div><ul><li><div>
Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards)</div></li><li><div>
Knowledge of bank policies and procedures</div></li><li><div>
Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition</div></li><li><div>
Ability to communicate effectively both verbally and in writing</div></li><li><div>
Ability to demonstrate team player approach, capable of thriving in a continually changing environment</div></li><li><div>
Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail</div></li><li><div>
Ability to work without close supervision</div></li><li><div>
Ability to maintain confidentiality</div></li><li><div>
Ability to follow policy and procedure including safety and security procedures</div></li><li><div>
Ability to travel to other work locations (e.g., training, staffing shortages), as needed</div></li><li><div>
Skill in using computer and Microsoft Office applications necessary to perform essential job functions</div></li></ul></div><br>
<div></div>
Basic Qualifications:
<div><ul><li><div>
High school diploma or equivalent required; bachelor&rsquo;s degree preferred</div></li><li><div>
1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required</div></li><li><div>
Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferred</div></li><li><div>
Cash handling experience preferred</div></li></ul></div><br>
<div></div>
Job Expectations:
<p>
Operate customary equipment and technology used in a business environment, with or without accommodation.</p><p></p><p><b><br>
Note: </b>This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
</p><div>#LI-JR1</div>
EEO Statement:
<p>
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.</p></div>

Client Service Specialist (Teller)

Modernistic Cleaning and Restoration

<div><h1 class="jobSectionHeader"><b>Call Center/Customer Service Specialist</b></h1><h2 class="jobSectionHeader"><b>
Pay: $17.00 per hour</b></h2><p></p><p><br>
For over 50 years, Modernistic has provided our community with exceptional cleaning and restoration services throughout Michigan. Our family-owned company has six locations and is growing! If you have a background in a customer focused industry with a passion for hospitality, this could be a great opportunity for you!</p><p>
Our <b>Plainwell, MI </b>location is currently looking for full-time <b>Call Center/Customer Service Specialists </b>to join our growing team. Our ideal Call Center/Customer Care Specialist candidate enjoys providing exceptional customer service, thrives under pressure, and excels in a fast-paced environment.</p><p>
At Modernistic, we have a company culture focused on customer delight, which means we strive to go above and beyond for our customers and our co-workers. We believe in investing in our people and promoting from within because our people ARE the Modernistic difference. Come see for yourself!</p><p></p><h3 class="jobSectionHeader"><b>
Benefits</b></h3><ul><li><b><i>
Affordable Health Insurance for You and Your Family: </i></b><i>Health Insurance is more critical than ever before, and we know the importance of keeping these costs low for our employees. Modernistic offers four unique plans on one of Michigan's largest Health Care Networks and covers </i><b><i>60%</i></b><i> of premium costs for our team members </i><i>and</i><i> their dependents. We offer Health Savings Account Plans, which offer triple tax advantages, as well as traditional HMO style plans so you can choose the best fit for you!</i></li><li><b><i>
Dental &amp; Vision Insurance: </i></b><i>You'll enjoy a variety of affordable plan options and rich benefits on Michigan's largest vision and dental networks. Dental benefits even extend to orthodontics and vision benefits offer allowances for glasses/contacts annually!</i></li><li><b><i>
Life Insurance: </i></b><i>To give our team members peace of mind, Modernistic covers a basic life insurance policy for every employee, plus offers buy up options for you and your dependents.</i></li><li><b><i>
Pet Insurance:</i></b><i> ModPets are also family so we want our team members to have the opportunity to protect them too! Modernistic offers two unique plans to choose from to best keep your pet(s) happy &amp; healthy.</i></li><li><b><i>
401(K) with Company Match: </i></b><i>We help our team members prepare for the future by offering a 401K plan with no management fees and a generous company match.</i></li><li><b><i>
Paid Time Off &amp; Paid Holidays: </i></b><i>We only work hard so we can play hard, right? Work/life balance is important and that's why every team member is eligible for paid time away from work!</i></li><li><b><i>
On Demand Pay:</i></b><i> Unexpected expenses days before you get your check? Don&rsquo;t fret, you can request a portion of your earned wages early (up to 3 times a pay period). It&rsquo;s your money, you should have the right to use it! You have never been more in control of your check with our &ldquo;On Demand Pay&rdquo; program!</i></li><li><b><i>
Employee Discount: </i></b><i>A perk of being a Modteam member is enjoying a clean &amp; healthy home, just like the customers we serve.</i></li><li><b><i>
Employee Assistance Program (EAP): </i></b><i>Members of the Modteam have access to an Employee Assistance Program that offers dozens of benefits from free counseling services to legal advice, and more!</i></li><li><b><i>
Ability to Grow: </i></b><i>63% of the Executive Team at Modernistic started at an entry level position within the company. We believe in developing our people and cultivating talent from within. Depending on the position, Modernistic frequently invests in external industry training and certification for team members. 95% of positions are posted internally and team members frequently are promoted from within.</i></li></ul><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li><i>
Provide outstanding customer service while answering high volume inbound calls</i></li><li><i>
Close and schedule jobs</i></li><li><i>
Manage pipelines and outbound lists (no cold calling)</i></li><li><i>
Provide detailed Salesforce documentation</i></li><li><i>
Follow Modernistic call flow</i></li><li><i>
Actively listen and address customer inquiries and concerns</i></li><li><i>
Maintain a thorough understanding of our products &amp; services</i></li></ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li><i>
1+ year previous experience in customer service, sales or other customer focused fields</i></li><li><i>
Strong phone contact handling skills and active listening</i></li><li><i>
High volume call center experience preferred</i></li><li><i>
Customer Relationship Manager (CRM) experience preferred</i></li><li><i>
Salesforce experience is a plus</i></li><li><i>
Must have strong computer skills including MS Office and other standard applications</i></li><li><i>
Ability to multi-task and prioritize in a fast-paced environment</i></li><li><i>
Positive attitude and a smile that can be heard through the phone</i></li><li><i>
Accurate, organized and detail oriented</i></li><li><i>
Excellent verbal and written communication skills</i></li><li><i>
Ability to work some weekends</i></li></ul><p></p><p><br>
We look forward to meeting you!<br>
<br>
<i>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</i></p><p>
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