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service supervisor

Alghanim INDUSTRIES

Date: 14 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 Field Service Supervisor is responsible for maintaining/repairing all/any products supplied by the organization, delivery services as per standards set by the organization
 Job Responsibilities
 <ul>
<li>Maintain of products that have been sold by offering on-site corrective and preventive maintenance as well as other after-sales technical support solutions.</li>
<li>on-the-job training and coaching to improve the company's overall technical customer service</li>
<li>oversee the diagnosis and resolution of field technical problems and suggest improvements to techniques and resolutions</li>
<li>provide technical assistance and support to engineers and customers whenever required</li>
<li>Management of workshop activities that includes workshop repairs , supplying backup machines to the field and cost effective repair of repairable assemblies</li>
<li>In charge of the calibration of the measuring devices and ensuring the proper functionality of engineers laptops</li>
<li>Take part in the planning for the “New Product Launch” assisting the Service and Stores Operations Manager and Services Delivery Manager for the required resources.</li>
<li>Advice the customer the repair cost for units not covered by service agreement or warranty.</li>
<li>Helps the contract sales team members in selling service contracts for machines that does not have a valid contract or warranty.</li>
</ul>
Candidate Requirements
 <ul>
<li>Bachelor’s Degree in Engineering</li>
<li>2-5 years of experience, preferably in Office equipment industry</li>
<li>Previous experience in Xerox is a remarkable advantage.</li>
<li>Creativity: Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.</li>
<li>Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.</li>
<li>Teamwork: Able to work well with others in order to get the job done.</li>
<li>Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job.</li>
<li>Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.</li>
</ul>
Education

Service Supervisor

Alghanim Industries

<div>
 Job description:
 
 
 Long Description Job Summary
 
 Supervise maintenance activities &amp; develop the skill base of technical team (repair of Electronics Home Appliances). Prioritize daily tasks &amp; work flow that ensures efficient process implementation, to meet service &amp; business goals. Liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard to avoid re-repairs/replacements and meet customer's expectations.
 
 Job Responsibilities
 
 &middot;&nbsp;&nbsp; &nbsp;Work planning, organizing and coordinating daily activities.
 
 &middot;&nbsp;&nbsp; &nbsp;Supervise quality process and team performance; implement rectified action plan, whenever necessary.
 
 &middot;&nbsp;&nbsp; &nbsp;Coordinate with vendors to plan and organize new products training.
 
 &middot;&nbsp;&nbsp; &nbsp;Coordinate with vendors' technical team to finalize the issues raised by service team.
 
 &middot;&nbsp;&nbsp; &nbsp;Regularly report progress on each job and quickly communicate delays or concerns with Senior Management.
 
 &middot;&nbsp;&nbsp; &nbsp;Oversee the daily productivity of technical team to meet targets.
 
 &middot;&nbsp;&nbsp; &nbsp;Plan the work-force to repair the customer return stock (dented), in timely manners.
 
 &middot;&nbsp;&nbsp; &nbsp;Coordinate with reception CSR team for escalated cases.
 
 &middot;&nbsp;&nbsp; &nbsp;Coordinate with Call Center for urgent escalated customer's issues.
 
 &middot;&nbsp;&nbsp; &nbsp;Keep a track of employee attendance and overtime for payroll purposes.
 
 &middot;&nbsp;&nbsp; &nbsp;Complete jobs by developing schedules, assigning &amp; monitoring work, gathering resources and implementing productivity standards.
 
 &middot;&nbsp;&nbsp; &nbsp;Resolving daily job problems.
 
 &middot;&nbsp;&nbsp; &nbsp;Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications.
 
 &middot;&nbsp;&nbsp; &nbsp;Contribute to team effort by accomplishing related results as needed.
 
 &nbsp;
 
 Candidate Requirements
 
 &middot;&nbsp;&nbsp; &nbsp;Disciplined approach &amp; adapt to changes.
 
 &middot;&nbsp;&nbsp; &nbsp;Processes and workflows oriented with good interpersonal skills.
 
 &middot;&nbsp;&nbsp; &nbsp;Customer oriented.
 
 &middot;&nbsp;&nbsp; &nbsp;Self-motivated &amp; thrive under pressure.
 
 &middot;&nbsp;&nbsp; &nbsp;Possess a responsible attitude.
 
 &middot;&nbsp; &nbsp; 5+ years of Supervisory experience in Electronics Home Appliance maintenance field (Washing Machine, Refrigerators, Dryers, Ac etc.)
 
 &middot;&nbsp;&nbsp; &nbsp;High school diploma as minimum requirement.
 
 &middot;&nbsp;&nbsp; &nbsp;Bilingual (Arabic &amp; English)
 
 Education
</div>

Service Supervisor - Electronics Home Appliance

Date: 27 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Position Overview
 
Supervise maintenance activities & develop the skill base of technical team. Prioritize daily tasks & workflow that ensures efficient process implementation, to meet service & business goals. Liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard to avoid re-repairs/replacements and meet customer’s expectations.
 
Job Description
 
Work planning, organizing and coordinating daily activities.
 Supervise quality process and team performance; implement rectified action plan, whenever necessary.
 Coordinate with vendors to plan and organize new products training.
 Coordinate with vendors’ technical team to finalize the issues raised by service team.
 Regularly report progress on each job and quickly communicate delays or concerns with Senior Management.
 Oversee the daily productivity of technical team to meet targets.
 Plan the work-force to repair the customer return stock (dented), in timely manners.
 Coordinate with reception CSR team for escalated cases.
 Coordinate with Call Center for urgent escalated customer’s issues.
 Keep a track of employee attendance and overtime for payroll purposes.
 Complete jobs by developing schedules, assigning & monitoring work, gathering resources and implementing productivity standards.
 Resolving daily job problems.
 Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications.
 Contribute to team effort by accomplishing related results as needed.
 
Candidate Requirements: 
Bachelor’s degree in Electrical or Electronics Engineering
 Disciplined approach & adapt to changes.
 Processes and workflows oriented with good interpersonal skills.
 Customer oriented.
 Self-motivated & thrive under pressure.
 Possess a responsible attitude.
 Bilingual (Arabic & English)

Alghanim Academy - Service Supervisor, Xcite (Full-time opportunity)

Jazeera Airways

<div>Jazeera Airways is looking for Soft Services Supervisor who will ensure that all soft services&mdash;such as cleaning, pest control, waste management, event support, furniture management, and other related services&mdash;are delivered to the highest standards of safety, quality, and efficiency.

Responsibilities and Duties:
<ul>
<li>Check and confirm the materials, tools and equipment used by various contractors.</li>
<li>Establish and monitor daily facility checklists.</li>
<li>Observe and prepare review reports for each contractors against SLAs and KPIs.</li>
<li>Manage soft service store, maintaining store records, preparing consumption data.</li>
<li>Review and monitor cost allocation against budget for OPEX and CAPEX.</li>
<li>Verification and management of daily, weekly and monthly FM reports.</li>
<li>Follows up on client/occupant/tenant/ other department complaints.</li>
<li>Preparation and submission of quotations and estimates</li>
<li>To respond in a prompt and efficient manner to all reactive issues and call center requests.</li>
<li>Report to Facilities Manager on work progress and issues daily.</li>
<li>Compile daily inspection checklist to monitor standard of work and completion to the schedule.</li>
<li>Coordinate with other teams/departments.</li>
<li>Display a sound knowledge of all soft service activities.</li>
<li>Strong teamwork ethic and promotion of customer service excellence.</li>
<li>Adopt a caring attitude in all interactions with staff.</li>
<li>Establish procedures for work for staff.</li>
<li>Ensure the provision of a safe and healthy working environment for all personnel.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor Degree/Diploma with relevant soft services qualifications and or knowledge.</li>
<li>Minimum 5 years&rsquo; experience in a similar role.</li>
<li>Knowledge of Workplace Health and Safety (WH&amp;S) practices and policies.</li>
<li>Experience of safe working practices, risk assessments, method statements and permit-to-work systems</li>
<li>Good teamwork ethics and promotion of customer service excellence.</li></ul></div>

Soft Services Supervisor

Millennium Hotel and Convention Centre Kuwait

<div>As an F&amp;B Supervisor, your responsibilities include ensuring seamless service delivery, supervising colleagues, and maintaining quality standards to enhance the overall guest experience. Your role involves effective communication, coordination, and adherence to operational procedures, contributing to the success of the F&amp;B department and the satisfaction of our guests.
Key Job Responsibilities:<ul>
<li>
Supervise daily operations of the Food &amp; Beverage outlets, including restaurants, bars, and other dining areas.</li>
<li>Ensure efficient and courteous service delivery to meet or exceed guest expectations.</li>
<li>Supervise and train F&amp;B colleagues, providing guidance on service standards, product knowledge, and guest interactions.</li>
<li>Monitor inventory levels and coordinate with the kitchen and purchasing departments to ensure adequate supplies.</li>
<li>Oversee the cleanliness and maintenance of dining areas, ensuring compliance with hygiene and sanitation standards.</li>
<li>Handle guest inquiries, concerns, and complaints promptly and professionally.</li>
<li>Collaborate with kitchen colleagues to ensure timely and accurate preparation and presentation of food and beverages.</li>
<li>Assist in implementing and maintaining F&amp;B promotions and events to attract and retain guests.</li>
<li>Enforce health and safety regulations and maintain a safe working environment for staff and guests.</li>
<li>Contribute to the development and implementation of standard operating procedures (SOPs) for the F&amp;B department.</li>
<li>Collaborate with management to achieve financial goals and enhance overall departmental performance.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

F&B Supervisor

مجموعة الطاير

<div></div><div>About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few! 
About Gymshark
Gymshark is one of the fastest growing and most recognisable fitness apparel and accessories brands, supported by over 22 million highly engaged social media followers and customers in 100&rsquo;s of countries.
Imagine working in a world of rapid change, where open minded, ambitious, curious, creative and resourceful people exist.
About the Roles
Supervisor &amp; Team Leader &ndash;
As a Supervisor &amp; Team Leader at Gymshark, you will be vital in helping to maintain the vibe that our family feel online, IRL. You will ensure excellent customer service through effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target.
Sales Advisor &ndash;
You ensure that our community has the most incredible Gymshark experience. Working with your team, you will bring a welcoming and positive energy to all those who visit. You will build authentic connections with visitors to your store, helping to educate them about conditioning sharing excellent product knowledge, operational best practice you will offer a best-in-class service, helping our community to shop how they want, and when they want.
Visual Merchandiser &ndash;
As a Visual Merchandiser at Gymshark, you&rsquo;ll bring our brand story to life through powerful and inspiring displays. You&rsquo;ll make sure every product, mannequin, and layout reflects Gymshark&rsquo;s energy, community, and performance-driven spirit. Your eye for detail and passion for creativity will help deliver a best-in-class in-store experience that motivates and excites every visitor.
Cashier &ndash;
As a Cashier at Gymshark, you&rsquo;ll be the final connection in delivering an unforgettable experience for our community. You&rsquo;ll handle transactions efficiently, ensure smooth operations at the till, and bring positive, authentic energy to every interaction. With your friendly approach and attention to detail, you&rsquo;ll help our visitors leave the store feeling valued, inspired, and ready to return.
About You
 Essential Experience &amp; Skills<ul><li>
Experience in a similar or customer facing role with sports or fitness brands</li><li>
Experience managing, leading and developing teams (for team lead and supervisory roles)</li><li>
A shared passion for community, wellness, sports and fitness</li><li>
Experience of working in a fast-paced, high volume, agile environment</li><li>
Highly effective communicator, written and verbal</li></ul> 
Education/Certification and Continued Education<ul><li>
High School qualification or higher</li></ul></div>

Gymshark is Coming to Kuwait – Join the Team

Radisson Hotel Group

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Can you be our guests&rsquo; superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
 
 
 
 
 We are currently seeking a
 
 Front Office Supervisor
 
 to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences.
 
 
 
 
 As the
 
 Front Office Supervisor
 
 , you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
 
 
 
 
 Our
 
 Front Office Supervisors
 
 love the hustle and bustle of life! It&rsquo;s not just about check-in and check-out. It&rsquo;s about everything in-between
 
 
 
 <ul>
 <li>
 You will supervise our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level
 </li>
 <li>
 You will exude patience, empathy and have the personality to host the show
 </li>
 <li>
 As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Flexibility and a positive, Yes I Can! Attitude
 </li>
 <li>
 An eye for detail
 </li>
 <li>
 Is a creative problem-solver
 </li>
 <li>
 Passionate about creating extraordinary service
 </li>
 <li>
 Ability to work as part of a team to ensure guest satisfaction
 </li>
 <li>
 Strong verbal communication skills
 </li>
 <li>
 Likes having fun at work
 </li>
 <li>
 Experience in a similar position is beneficial but not essential
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

Front Office Supervisor

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