service supervisor

CoolSys

<div>Overview:

WHY COOLSYS?
At CoolSys, we offer more than just a job&mdash;we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:<ul><li>
Competitive Compensation: Competitive pay -$30-$50/hour (DOE)</li><li>
Paid Drive Time: Enjoy 100% pay for local travel between customer sites. Park your company vehicle at home for added convenience.</li><li>
Ongoing Education &amp; Training: Access to state-of-the-art facilities and paid online training.</li><li>
Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match</li><li>
Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.</li><li>
Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.</li></ul>
Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry!
Responsibilities:
<div>
The Service Supervisor is responsible for the profitable delivery of refrigeration services for a specific geography, specialty, or team of technicians. They will also run calls and serve as a mentor and technical resource to other technicians in their area of responsibility.</div><div></div><div> 
ESSENTIAL DUTIES AND RESPONSIBILITIES</div><ul><li>Participates in managing the Service P/L for assigned branch(s).</li><li>Responds to own calls.</li><li>Effectively manages call volume for area of responsibility.</li><li>Ensures customer requirements are followed, and calls are completed on a timely basis.</li><li>Ensures billing procedures are accurately adhered to and may approve work orders.</li><li>Maintains communication with customers and ensures their expectations are met.</li><li>Resolves issues or problems that impact customer satisfaction.</li><li>Interviews, selects, hires and oversees onboarding of Lead Techs and Technicians.</li><li>Ensures technicians are scheduled and dispatched efficiently, based on skill level, location, and call volume.</li><li>Monitors performance and provides training, coaching and performance feedback to Lead Techs and Technicians.</li><li>Ensures compliance of Service policies and procedures, including eSo, refrigerant tracking, time and attendance, etc.</li><li>Ensures use of PPE and the application of safe behavior, including driving, by all employees.</li><li>Ensures customer service and quality of work meets customer requirements and Source standards.</li><li>Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).</li><li>Performs other duties as assigned</li></ul>
Qualifications:
<div>
Education / Training</div><ul><li>High school diploma, GED, or completion of trade program or technical school.</li><li>College degree, a plus.</li><li>EPA Certification.</li></ul><div></div><div> 
Work Experience / Skills</div><ul><li>5+ years of experience in the refrigeration/HVAC service, commercial construction, or a related industry.</li><li>Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in area of responsibility.</li><li>Ability to solve problems and apply good judgement.</li><li>Excellent verbal/nonverbal and written communication and presentation skills.</li><li>Strong customer service skills, including an ability to proactively address customer issues and concerns and ability to forge strong working relationships with customers.</li><li>Knowledge of jobsite safety, ability to oversee work activities to ensure safe work practices and safety rule compliance.</li><li>Good driving record.</li><li>2+ years of Supervisory experience, preferred.</li><li>Good leadership potential, with demonstrated experience overseeing a diverse and multi-disciplined workforce.</li><li>Ability to coach, train, develop and build a team.</li><li>Able to manage time, delegate assignments and follow through to ensure good results.</li><li>Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.</li><li>Ability to use typical business tools including E-Mail, Word, Excel, Work Order/Dispatch Software, Enterprise Resource Planning (ERP) software, etc.</li></ul>
Join Us:<div></div><div> 
Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!</div><div></div><div> 
Connect with us on Facebook and Twitter.</div><div></div><div> 
Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.</div><div></div> 
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.<div></div><div> 
Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems</div></div>

Service Supervisor

Piedmont Airlines

<div>We can&rsquo;t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Customer Service Supervisor. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The successful candidate will have excellent organizational skills, the ability to multitask, and the ability to work well with all levels of management and support staff. This position reports to the General Manager.
Essential Duties:<ul><li>
Coach and provide career development to the team</li><li>
Correct non-compliant behavior and impose disciplinary action as required</li><li>
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines</li><li>
Manage the operational activities of the department in accordance with established policies and procedures</li><li>
Manage a staff of team members with varied duties</li><li>
Administrative duties, including daily/weekly/monthly reports</li><li>
Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems</li><li>
Supervise, direct, and monitor personnel in the completion of their duties; adjust as necessary to ensure on-time performance and quality customer service</li><li>
Drive motorized equipment</li><li>
Provide support when employee absence affects the operation</li></ul>
Job Qualifications &amp; Competencies:<ul><li>
Excellent organizational skills and ability to multi-task</li><li>
Ability to work independently, set and meet own deadlines</li><li>
Ability to work well with all levels of management and support staff</li><li>
Able to defuse conflicts among team members</li><li>
Familiarity with Microsoft Office Suite</li><li>
Prior experience with internal controls processes for accountable items</li><li>
Ability to work a flexible schedule</li></ul>
 Preferred Qualifications:<ul><li>
Previous airline management experience</li><li>
Current Piedmont employee with a minimum six months of service</li><li>
Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents</li><li>
Extensive knowledge of QIK</li><li>
Bachelor&rsquo;s Degree in Aviation, Business, or related field</li></ul>
Work Environment:<ul><li>
Use of computers and other office equipment</li><li>
Airport ramp environment, subject to varied weather conditions and elevated noise levels</li><li>
All shifts including weekends, nights, holidays and/or irregular shifts</li></ul>
Physical Requirements:<ul><li>
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs</li><li>
Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from co-workers or tools</li><li>
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs</li></ul>
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$18.50/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
March 30, 2026<h3 class="jobSectionHeader">
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.</h3></div>

Customer Service Supervisor

Ladiva Chocolate and Cafe

A Food &amp; Beverage (F&amp;B) Supervisor manages daily restaurant or outlet operations, ensuring high-quality guest service, staff efficiency, and compliance with health and safety regulations. Key responsibilities include leading team members, managing inventory, optimizing costs, resolving customer complaints, and training staff. They act as a liaison between the kitchen and front-of-house to deliver memorable dining experiences.Job Type: Full-timePay: Up to QAR3,500.00 per monthWork Location: In person

Food Service Supervisor

Cura Hospitality

<div>
 
 Job Reference Number:
 
 37793
 
 
 
 Employment Type:
 
 Full-Time
 
 ,
 
 Onsite
 
 Segment:
 
 Healthcare
 
 
 
 Brand:
 
 Cura-Hospitality
 
 
 
 Location:
 
 Clairton
 
 ,
 
 Pennsylvania (US-PA)
 
 
 
 The Role at a glance:
 
 
 
 We are looking to add an enthusiastic, experienced
 
 Full-Time
 
 
 Food Service Supervisor
 
 to our healthcare team in
 
 Jefferson Hills, PA
 
 . As a Food Service Supervisor with Elior North America, you will have the opportunity to ensure accurate, professional, and secure processing of orders and to address patients and their guests are satisfied.
 
 
 
 What you'll be doing:
 
 
 
 <ul>
 <li>
 Supervising the daily operation of the Front-of-house and Back-of-house.
 </li>
 <li>
 Scheduling, managing, and training dining room employees.
 </li>
 <li>
 Handling customer service interactions.
 </li>
 <li>
 Other duties assigned by leadership.
 
 
 </li>
 </ul>
 
 What we're looking for:
 
 
 
 
 Must-haves:
 
 
 
 <ul>
 <li>
 Experience supervising multiple employees.
 </li>
 <li>
 Strong communication, interpersonal, and organizational skills.
 </li>
 <li>
 At least one years&rsquo; experience in customer service.
 
 
 </li>
 </ul>
 
 Nice-to-haves:
 
 
 
 <ul>
 <li>
 Previous hospitality management experience.
 </li>
 <li>
 Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.
 </li>
 <li>
 Associate&rsquo;s degree or higher.
 
 
 </li>
 </ul>
 
 Where you'll be working:
 
 
 
 <ul>
 <li>
 Jefferson Hospital, located in Jefferson Hills, PA
 
 
 </li>
 </ul>
 
 Full-Time Benefits:
 
 
 
 <ul>
 <li>
 Medical
 </li>
 <li>
 Dental
 </li>
 <li>
 Vision
 </li>
 <li>
 Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
 </li>
 <li>
 Discount Program
 </li>
 <li>
 Commuter Benefits (Parking and Transit)
 </li>
 <li>
 EAP
 </li>
 <li>
 401k
 </li>
 <li>
 Sick Time
 </li>
 <li>
 Holiday Pay (9 paid holidays)
 </li>
 <li>
 Tuition Reimbursement
 </li>
 <li>
 Paid Time Off
 
 
 </li>
 </ul>
 
 Compensation Range:
 
 
 
 <ul>
 <li>
 $53,000 - $55,000 per year, depending on experience.
 
 
 </li>
 </ul>
 
 About Elior North America:
 
 
 
 Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
 
 
 At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you&rsquo;ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
 
 
 
 Disclaimer:
 
 This job description can be revised by management as needed. #boost
 
 
</div>

Cummins Arabia

<div>
 
 
 Job Summary
 
 : Serve as key customer contact and Supervises Marine employees who service, and repair Marine engines and equipment&rsquo;s to promote quality customer service and increase Marine business within the branch location and Country as well.
 
 
 
 Key Requirements:
 
 
 <ul>
 <li>
 3-5 years of experience in Service , Marine segment
 </li>
 <li>
 Electrical/Mechanical Engineering background
 </li>
 <li>
 Bachelor's Degree or Diploma in Engineering
 </li>
 <li>
 Experience with handling team
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assesses customer&rsquo;s needs, gathers pertinent information, and opens work orders; provides quotes, develops claims, prepares repair plans, schedules work, and provides status updated to customers on repair work in the shop.
 </li>
 <li>
 Develops positive relationships with key Marine customers; resolves customer concerns regarding Cummins? or distributor warranties; explain charges to customers. Monitors key performance metrics for customer satisfaction.
 </li>
 <li>
 Provide remote support for all Marine Segment over KSA and extend support by traveling to the dock or seaport where the vessel is located if necessary to perform inspecting and servicing engine equipment, troubleshooting, and making minor and Major repairs.
 </li>
 <li>
 Supervises Service Technicians and/or Service Team Leaders; coordinates and schedules Technician work schedules; communicates repair plans to Technicians aligned with customer quotes; monitors Technician productivity and repair quality.
 </li>
 <li>
 Provides coaching and feedback to individual Service Technicians and/or Service Team Leaders; provides performance reviews and opportunities for professional growth.
 </li>
 <li>
 Provides first level of support to Service Technicians requiring assistance; escalates technical support needs for resolution when needed.
 </li>
 <li>
 Manages service logistics related to Marine Department including use of materials, equipment, and employees ensuring safety, quality, and efficient operations.
 </li>
 <li>
 Develop and/or reviews quotes for accuracy prior to communication to customers; provides updates on repair status and any plan or schedule changes.
 </li>
 <li>
 Participates in continuous improvement activities by reviewing, changing, and improving processes in line with changing customer expectations/organizational goals.
 </li>
 <li>
 Monitors the status of open repairs with technicians; addresses issues that impact completion of the repair plan in the time quoted to customers.
 </li>
 <li>
 Monitors goals and targets for the Marine Department; KPIs measures, reviews, and maintains superior customer satisfaction levels.
 </li>
 <li>
 Resolves customer concerns related to Cummins or distributor warranties; develops strong relationships with key customers through frequent and professional communication.
 </li>
 <li>
 Participate and be Part from the development plan of the marine department over KSA
 </li>
 <li>
 Qualifications and Competencies
 </li>
 <li>
 Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
 </li>
 <li>
 Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement.
 </li>
 <li>
 Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
 </li>
 <li>
 Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
 </li>
 <li>
 Electronic Service Tool Development - Explains scope of all primary electronic troubleshooting tools to understand which tools are applicable; identifies clear and robust design requirements by following the required process to ensure design meets or exceeds requirements; develops and executes test plans to validate the service tool.
 </li>
 <li>
 Ensures accountability - Holding self and others accountable to meet commitments.
 </li>
 <li>
 Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
 </li>
 <li>
 Manages conflict - Handling conflict situations effectively, with a minimum of noise.
 </li>
 <li>
 Customer focus - Building strong customer relationships and delivering customer-centric solutions.
 </li>
 <li>
 Directs work - Providing direction, delegating, and removing obstacles to get work done.
 </li>
 <li>
 Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
 </li>
 <li>
 Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications
 </li>
 </ul>
</div>

Marine Service Supervisor

GCE - Global Connections to Employment

<div>
 
 
 Overview
 
 
 
 
 
 About GCE:
 
 
 
 Global Connections to Employment (GCE) is a nationwide team providing jobs for people with significant disabilities, including our war-wounded veterans. Since its establishment in 1986, GCE has helped match team members to fulfilling careers, from custodial services to facilities maintenance and food services, plus other business lines in between. Working with customers from the U.S. military, commercial business and community partners &ndash; as well as federal, state and local governments &ndash; GCE is one of the country&rsquo;s largest private employers of persons with disabilities. Learn more at GCE.org.
 
 
 
 
 Overview
 
 
 
 
 The Supervisor is responsible for overseeing the Food Service (FS) daily operations. This position is responsible for oversight and management of performing duties for their assigned area. Quality customer service is expected to be provided to the customer at all times. Knowledge and willingness to learn all aspects of the job is a requirement of the position.
 
 
 
 
 Role Requirements
 
 
 
 
 <ul>
 <li>
 Must have a minimum of one (1) year of experience in food services or a related field.
 </li>
 <li>
 Must have a minimum of one (1) year of experience supervising or leading teams.
 </li>
 <li>
 Must possess knowledge of the Tri-Service Standards (Sanitation and Medical standards).
 </li>
 <li>
 Must have basic computer knowledge (Excel, Microsoft Word, etc.).
 </li>
 <li>
 Must understand oral and/or written instructions and speak and write English fluently.
 </li>
 <li>
 Must rotate workweek hours to ensure observation of all shifts every week.
 </li>
 <li>
 Must interact appropriately with customers and team members.
 </li>
 <li>
 Must have good management communication (writing and verbal) and people skills.
 </li>
 <li>
 Must meet eligibility requirements for work assignment on specified contract(s).
 </li>
 <li>
 Must be able to pass organization screening requirements, including state or federal background screenings as appropriate.
 
 
 </li>
 </ul>
 
 Compensation:
 
 
 
 The compensation range for this position is $25.29- $29.16 per hour.
 
 
 
 
 Physical Requirements
 
 
 
 
 May travel to and from various locations and buildings throughout the year and in various weather conditions. Most work will take place indoors. May work with cleaning chemicals. Will be required to follow Emergency Operations Work Assignment per customer requirements. Schedules are subject to change. May require working early morning, mid-morning, afternoon, and/or evening hours and weekends and holidays.
 
 
 While performing this job's duties, the team member is regularly required to bend, crouch, walk, climb stairs and ladders, reach above head, sit (to drive) and lift up to 40 pounds. Will occasionally be required to lift or move up to 50 pounds.
 
 
 The mental demands, physical demands, and environmental factors described here represent those that a team member must meet to perform the job's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 To Apply
 
 
 
 Interested applicants please visit https://gce.org/work-for-gce/careers/ and complete the on-line application. If you require additional assistance, please call Human Resources at 850-495-3512.
 
 
 Global Connections to Employment, Inc. is an Equal Opportunity employer. Individuals with Disabilities and Veterans are encouraged to apply. Drug Free Workplace Employer, DRUG TESTING REQUIRED
</div>

Dnata

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
 
As a dnata Ground Service Agent Supervisor, you have an essential role of continuously optimizing and aligning operational efficiencies to promote a successful and productive workforce. You will supervise a team of agents that will guide, load, and unload aircraft in a safe and timely manner.
 
YOU WILL
 
Supervise a team of 5 to 10 agents responsible for the loading and unloading of aircraft.
 
Guiding inbound/outbound airplanes to and from the gate
 
Lifting, loading, unloading, and transporting passenger bags and cargo to/from aircraft, bag carts, dollies, and conveyor belts
 
Driving and/or operating ground support equipment, such as tow tractors, tow bars, belt loaders, container loaders, baggage tugs and more.
 
Maintaining safety and security on the ramp and practicing all safety policies and procedures
 
Communicating efficiently with ground personnel and flight crews
 
Maintaining an understanding of and following all applicable federal, state, airport, and company regulations, policies, and procedures
 
Working with other departments to ensure on-time performance of flights.
 
Performing other duties as assigned
 
Must be physically able to perform the essential functions of the job, including but not limited to standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods of time.
 
Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis.
 
Ascend/descend the jet-way stairs while carrying baggage.
 
Ability to read and interpret aircraft load sheets, check baggage tags, and cargo labels.
 
Ability to understand and react to verbal and visual commands and safety warnings, with and without the assistance of sight or visual aids.
 
Work outside in all types of weather and around jet and machinery noises
 
YOU HAVE
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.
 
Must be able to pass SIDA airport and training tests.
 
Possess a high school diploma or GED equivalent.
 
Possess basic computer literacy.
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.
 
1-2 years Ground Service Agent and or Supervisory experience
 
Work Environment
 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
dnata US is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Ground Service Supervisor

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