service supervisor

CenterPoint Energy

<p></p><div><p><b>Date: </b>Aug 28, 2025
</p><p><b>Location:</b> Evansville, IN, US, 47711-5540
</p><p><b>Company: </b>CenterPoint Energy
</p><div><div><b>CenterPoint Energy and its predecessor companies have been in business for more than 150 years.</b></div><br>
<div></div>
<div><b>
Our Vision:</b> Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.</div><br>
<div></div>
<div><b>
Our Commitment: </b>CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.</div>
<div>
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.</div><div></div><div><b><br>
Job Summary:</b><br>
The Contact Center Supervisor is an integral part of the Customer Service Operations business structure and is responsible for ensuring the delivery of excellent service to customers by way of &lsquo;first point of contact&rsquo; resolution in a high call volume environment. The supervisor is responsible for the effective supervision of the Contact Center Representatives to ensure the consistent delivery of high-level service and quality product advice to customers by ensuring their staff has the necessary competencies to perform the functions of their roles. The supervisor is responsible for motivating, training, incentivizing, and evaluating contact center representatives to ensure that core job responsibilities are performed. The supervisor contributes to the efficient operation of the team in accordance with the CenterPoint Energy standard of service as well as encourages continual process improvement and facilitates cross-functional, collaborative communications with key stakeholders' groups.<br>
<br>
<b>Essential Functions:</b></div>
<ul>
<li>Observes, coaches, and develops employee performance by clearly establishing and communicating performance expectations and standards of performance.</li>
<li>Provides leadership and strategic direction to Contact Center personnel.</li>
<li>Achieves customer satisfaction objectives through promotion of value-added services.</li>
<li>Initiates strategies and develops and monitors tactical plans to improve organization and operational effectiveness and ensure customer satisfaction.</li>
<li>Analyze call quality and other channel metrics, customer satisfaction results, and workflow to develop action plans aimed at improving individual, team and overall contact center performance.</li>
<li>Continually collaborate with others to identify and recommend strategies to improve upon performance results, customer satisfaction, customer valued solutions, and create/maintain a strong customer value platform through various channels, in a cost-effective manner.</li>
<li>Partners with Recruiting to hire competent staff to ensure complementary team building.</li>
<li>Resolves problems with customers when supervisory representative is required or requested.</li>
<li>Working knowledge of customer interfacing systems, knowledge of Business Units that interact with the Customer Service organization.</li>
<li>Assist in assessing and implementing workload plans, staffing plans and work shift schedules, which optimize the utilization of resources to meet performance goals and objectives.</li>
<li>Works as part of a cohesive team with Managers, peers, and key stakeholders to develop comprehensive plans, programs and business processes that provide support to contact center professionals and enhance operational efficiencies.</li>
<li>Resolves problems with customers when supervisory representative is required or requested.</li>
<li>Partners with Workforce Management to assess staffing needs and assign overtime and shift variances as needed.
</li><li>Working knowledge of CIS transactions and knowledge of Business Units that interact with Customer Service organization.</li>
</ul>
<div><b>Basic Qualifications:</b><br>
<b>Education:</b></div><br>
<ul>
<li>Bachelor&rsquo;s degree required</li>
<li>Will consider relevant job-related CenterPoint Energy experience for non-degree candidates</li>
</ul>
<div><b>Experience:</b></div>
<ul>
<li>Candidates must have minimum of 5 years of applicable work experience in Customer Service. Additional experience in an environment exposing the candidate to process improvement, system development, training and/or change management is preferred.</li></ul><br>
<p></p>
<p><b>
We want you to know</b><br>
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.</p><br>
<p><b>
What we bring to you</b></p>
<ul>
<li>Competitive pay</li>
<li>Paid training</li>
<li>Benefits eligibility begins on your first day</li>
<li>Transit subsidies</li>
<li>Flexible work schedule, paid holidays and paid time off</li>
<li>Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston</li>
<li>Professional growth and development programs including tuition reimbursement</li>
<li>401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution</li></ul><br>
<div></div>
<div><b>
Job Type:</b> Full Time<br>
<b>Posting Start Date:</b> 08/27/2025
<br>
<b>Posting End Date:</b> 09/04/2025</div><div><br>
This contractor and subcontractor shall abide by the requirements of 41 CFR &sect;&sect; 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.</div>
<div>
#LI-CNP</div></div></div><p></p>

Customer Service Supervisor

Wawa

<div><b>Soar with us at Wawa.
</b><p>We believe we can make life a little better every day &ndash; one smile, hoagie, or experience at a time. And there&rsquo;s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you&rsquo;ll be part of a caring team that&rsquo;s dedicated to helping all of us fly high &ndash; together. We&rsquo;re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We&rsquo;re proud to be a part of a winning team of Associate owners who shape our success. We&rsquo;re committed to helping our communities and one another at every turn, because we know that when we fly together, there&rsquo;s no limit to how far we can go. <b>Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.</b></p><p>
As a<b> </b><b>Customer Service Supervisor (CSS)</b><b>, </b>you are a motivated leader who plays a key role in supporting store operations. You&rsquo;ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.</p><p></p><div><p><b>
What </b><b>You&rsquo;ll</b><b> Do:</b></p></div><div><ul><li><p>
Deliver outstanding customer service and resolve inquiries promptly.</p></li></ul></div><div><ul><li><p>
Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.</p></li></ul></div><div><ul><li><p>
Lead, motivate, and train Associates to drive sales and performance during shift.</p></li></ul></div><div><ul><li><p>
Ensure consistent execution of customer service programs, policies, and store technology components.</p></li></ul></div><div><ul><li><p>
Manage cash processes, inventory, vendor check-ins, and store safety.</p></li></ul></div><div><ul><li><p>
Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.</p></li></ul></div><p></p><div><p><b>
Benefits:</b></p></div><div><ul><li><p>
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.</p></li></ul></div><div><ul><li><p>
Eligibility for Wawa Benefits is defined under the terms of the plan(s)</p></li></ul></div><p></p><div><p><b>
Qualifications:</b></p></div><div><ul><li><p>
High School Diploma or GED equivalent</p></li></ul></div><div><ul><li><p>
Must be 18+ years old with reliable transportation</p></li></ul></div><div><ul><li><p>
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs</p></li></ul></div><div><ul><li><p>
Supervisory experience, ideally in retail or food service environments, is a plus</p></li></ul></div><div><ul><li><p>
Strong customer service, relationship-building, and communication skills</p></li></ul></div><p><b>
Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.</b></p>
The hourly range for this position is $21.00 - $28.30 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.<p></p><p>
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.</p><p></p><p>
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.</p></div>

NICE ONE

<div><p><b>Role Overview</b></p><p>
Join Niceone as a Customer Service Supervisor and be at the forefront of delivering exceptional customer experiences across all our channels. In this leadership role, you will supervise our customer service team, empower staff development, and ensure the highest levels of satisfaction for every customer interaction. As a people-first leader, you will collaborate closely with cross-functional teams and drive continuous improvement in our service operations. This opportunity is perfect for a proactive, solution-oriented professional who thrives in a fast-paced environment and is passionate about fostering an inclusive and positive workplace.
</p><h2 class="jobSectionHeader"><b>
Key Responsibilities &ndash; Customer Service Leadership, Team Management &amp; Support Excellence</b></h2><ul>
<li>Supervise daily operations of the customer service team across in-store, phone, email, and digital communication channels.</li>
<li>Provide coaching, mentoring, and support to team members&mdash;promoting a culture of collaboration, accountability, and continuous learning.</li>
<li>Monitor and analyze customer service metrics and performance, identifying opportunities to enhance service delivery and achieve KPIs.</li>
<li>Handle complex customer inquiries and escalations, ensuring timely, empathetic, and effective resolution aligned with Niceone values.</li>
<li>Coordinate with sales, ecommerce, and product teams to relay customer feedback and contribute to improvements in products and processes.</li>
<li>Develop and implement standard operating procedures to optimize workflows and consistency of service.</li>
<li>Facilitate training sessions and knowledge sharing to ensure product and policy updates are communicated across the team.</li>
<li>Support recruitment, onboarding, and performance evaluations for customer service staff.</li>
<li>Champion a positive, inclusive, and customer-focused environment that reflects Niceone&rsquo;s brand and mission.</li>
</ul><h3 class="jobSectionHeader"><b>Key Requirements &ndash; Customer Service Experience, Leadership Skills &amp; Communication Excellence</b></h3><ul>
<li>Bachelor&rsquo;s degree in Business, Communications, or a related field, or equivalent practical experience.</li>
<li>Minimum of 2 years of experience in a customer service supervisory or team lead role; retail or ecommerce experience preferred.</li>
<li>Proven ability to coach, motivate, and develop team members in a dynamic, high-volume environment.</li>
<li>Exceptional verbal and written communication skills in both Arabic and English.</li>
<li>Strong problem-solving abilities and the capacity to handle challenging situations with professionalism and empathy.</li>
<li>Proficient in the use of customer service software, CRM, and digital productivity tools; experience with reporting and analytics is an advantage.</li>
<li>Organized, detail-oriented, and able to manage multiple priorities and deadlines.</li>
</ul><h4 class="jobSectionHeader"><b>Professional Attributes &ndash; Inclusive Leader, Solution-Oriented, and Service-Driven</b></h4><ul>
<li>Respectful, approachable, and dedicated to empowering diverse team members.</li>
<li>Adaptable to new technologies, evolving processes, and business growth.</li>
<li>High level of integrity and accountability in all customer, team, and management interactions.</li>
<li>Proactive in identifying service gaps and driving continuous improvement initiatives.</li>
<li>Committed to upholding Niceone&rsquo;s reputation for customer excellence and inclusivity.</li>
</ul><h5 class="jobSectionHeader"><b>Career Development &ndash; Growth, Learning &amp; Advancement in Customer Service Leadership</b></h5><ul>
<li>Comprehensive onboarding and continuous learning on products, systems, and service best practices.</li>
<li>Opportunities to lead impactful projects and contribute to operational strategy.</li>
<li>Clear advancement pathways to senior customer service, operations, or management roles within Niceone.</li>
<li>Recognition, rewards, and ongoing support for outstanding team leadership and customer outcomes.</li>
</ul><h6 class="jobSectionHeader"><b>How to Apply &ndash; Lead Outstanding Customer Experiences at Niceone</b></h6><p>
Are you ready to inspire and elevate customer service standards as a lead at Niceone? We invite you to submit your resume and a cover letter detailing your supervisory experience, leadership style, and passion for service excellence through our online application portal. Become part of a collaborative team where your leadership makes a difference, every day.</p></div>

Integrated HomeCare Services

<p></p><div><p><b>Who we are:</b></p>
<p>
IHCS provides an Integrated Delivery System in the home setting, which includes, DME, Respiratory, Home Health and Home Infusion services. IHCS has a select network of Medicare and/or Medicaid Certified and Accredited providers to respond to the needs of our patients &ndash; 24/7. We operate with the sole intent of providing the highest quality in-home care services that improve and enhance the daily living for our patients, where our patients are #1</p>
<p>
Our delivery model is trusted by national Managed Care Organizations (MCOs), physicians and patients, positioned with over two decades of expertise as the market leader in value-based Home Health, Durable Medical Equipment, and Home Infusion Services. We currently serve over 2 million lives throughout the nation and the Commonwealth of Puerto Rico.</p>
<p>
Join our team as we strive for excellence through teamwork delivering high quality care to our patients through Exceptional Customer Service, Proven Outcomes, and Seamless Care.</p>
<ul>
<li>Medical, Vision, Dental, Short- and Long-term insurance</li>
<li>6+ Days of Holidays Pay</li>
<li>12+ days of PTO</li>
<li>Employer paid life insurance</li>
<li>401K with employer contribution</li>
<li>Wellness program with reward incentives</li>
<li>Employee recognition and reward programs</li>
<li>Comprehensive paid training program</li>
</ul>
<p><b>What will you be doing:</b></p>
<p>
The Call Center Supervisor is responsible for the management of staff of customer service employees as well as the day-to-day operations of the call center as a whole. The incumbent will supervise the daily performance of call center employees to ensure superior customer service standards are maintained. Manage staff to existing department performance expectations; maintain consistent lines of communication, both oral and written, with employees to understand their current performance level. You will also provide coaching and feedback in a variety of formats, including individual meetings and written performance evaluations.</p>
<p><b>
What will you come with:</b></p>
<ul>
<li>3-4 years&rsquo; experience supervising/managing others within a call center setting</li>
<li>Professional written and verbal communication skills, with the ability to easily and effectively communicate with staff</li>
<li>Proficient in Microsoft Office programs in a working environment with intermediate to advanced skills and understanding of these programs</li>
<li>Ability to use various computer programs and applications, IE EMR/EHR</li>
<li>Bilingual Spanish required</li>
</ul>
<p>Join our team as we strive for excellence through teamwork, where our patients are #1!</p>
<p>
IHCS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><h4 class="jobSectionHeader"><b>
Experience</b></h4>
Required<ul><li>
Bilingual Spanish required</li><li>
3 year(s): 3-4 years&rsquo; experience supervising/managing others within a call center setting</li></ul><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

BellavisoMedicalCenter

<div>
 <strong>
  Company Description
  <br/>
 </strong>
 <br/>
 BellaViso is a renowned dental healthcare and aesthetic beauty provider in Dubai. We are dedicated to providing comprehensive, accessible, and appropriate care pathways for all ages. Using cutting-edge medical techniques and technologies, we offer specialized services in Dentistry, Dermatology, and Hair Removal.
 <br/>
 <br/>
 <strong>
  Role Description
  <br/>
 </strong>
 <br/>
 This is a full-time on-site role for a Customer Service Supervisor specifically tailored for a dental practice. The position is located in Dubai. The Customer Service Supervisor will be responsible for overseeing customer service operations, enhancing customer satisfaction, providing excellent customer support, and managing the customer service team. Daily tasks include supervising staff, handling customer inquiries, resolving complaints, and implementing customer service policies.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
 </strong>
 <br/>
 <ul>
  <li>
   Supervisory Skills and Customer Service Management experience
  </li>
  <li>
   Customer Satisfaction and Customer Support skills
  </li>
  <li>
   Strong Customer Service skills
  </li>
  <li>
   Excellent communication and interpersonal abilities
  </li>
  <li>
   Ability to work effectively in a fast-paced environment
  </li>
  <li>
   Prior experience in a dental or healthcare setting is a plus
  </li>
  <li>
   Bachelor's degree in Business Administration, Management, Healthcare Administration, or a related field
  </li>
  <li>
   Dentist is a plus
  </li>
 </ul>
</div>


Customer Service Supervisor ( Dentist )

RJ Kielty

<div><p>Voted a Top Workplace | Family-Owned &amp; Operated Since 1973</p>
<p>
Join a company with over 50 years of trusted service and a strong reputation for quality and integrity. At R.J. Kielty, we&rsquo;re proud to offer a workplace that values leadership, craftsmanship, and growth.</p>
<p>
We're currently seeking an experienced Electrical Service Supervisor to join our team. This is a working supervisor position, meaning you&rsquo;ll be hands-on in the field while also leading, supporting, and mentoring our team of electricians.</p>
<p>
Responsibilities:</p>
<ul>
<li>Perform residential and light commercial electrical service work</li>
<li>Lead and mentor field electricians and apprentices</li>
<li>Ensure all work is completed to code, safely, and with high-quality standards</li>
<li>Troubleshoot and resolve electrical issues on-site</li>
<li>Maintain clear communication with customers and internal staff</li>
<li>Keep job sites and vehicles clean and organized</li>
<li>Coordinate with dispatch and the materials team for efficient job execution</li>
<li>Support scheduling and project planning as needed</li>
</ul>
<p>Qualifications:</p>
<ul>
<li>Minimum 5 years of experience as a Service Electrician</li>
<li>Prior leadership or supervisory experience strongly preferred</li>
<li>In-depth knowledge of NEC code and residential systems</li>
<li>Excellent communication and customer service skills</li>
<li>Must have and maintain required electrical tools</li>
<li>Valid Florida driver&rsquo;s license with a clean record (21+ for insurance purposes)</li>
<li>Must pass a background check and drug screening</li>
</ul>
<p>What We Offer:</p>
<ul>
<li>Top industry pay, based on experience</li>
<li>Profit Sharing &amp; 401(k) with financial planning support</li>
<li>Paid Vacation &amp; Holidays</li>
<li>Health, Vision, Dental, and Supplemental Insurance options</li>
<li>Company-Paid Life Insurance</li>
<li>Company Vehicle &amp; Fuel Card</li>
<li>Employee Referral Program</li>
<li>Career advancement opportunities within a growing, respected company</li>
</ul>
<p>How to Apply:</p>
<p>
Visit our New Port Richey office in person Or apply online</p><p><br>
INDHP</p></div>

Electrical Service Supervisor

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25136457<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p><p><br>
</p><p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
<br>
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
<br>
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Villa Signature Service Supervisor

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