service supervisor

U.S. Materials Handling Corp

Service Supervisor &ndash; (Syracuse, NY)About the RoleU.S. Materials Handling is seeking a skilled Service Supervisor to lead our Syracuse-based field service team. In this role, you will oversee day‑to‑day technician scheduling, support customer needs, and ensure the efficient and profitable operation of the service department. This position is ideal for a hands‑on leader with experience in equipment service or materials handling operations.Responsibilities<ul><li>Coordinate daily field technician schedules, including installations, preventive maintenance, repairs, incidental work, and emergency service calls</li><li>Serve as the primary customer contact before, during, and after service calls, ensuring exceptional customer satisfaction</li><li>Manage work order processing and provide full billing support, including invoicing, contract billing, warranty billing, and customer communication</li><li>Maintain operational readiness for shop areas, service vehicles, equipment, and technician tooling</li><li>Provide clear communication, leadership, and support to field service technicians to ensure safety, quality, and efficiency</li></ul>Qualifications<ul><li>Strong organizational skills and attention to detail</li><li>Excellent computer skills, including Microsoft Office and industry-related service software</li><li>Experience supervising a team in a fast‑paced service environment</li><li>Background in materials handling, equipment service, or related technical operations preferred</li><li>Strong interpersonal and communication skills</li></ul>Why Join Our Team?<ul><li>Leadership role with high impact on customer experience and technician success</li><li>Collaborative environment supporting professional growth</li><li>Opportunity to work with industry‑leading materials handling equipment</li></ul>Who We AreFor more than 70 years, U.S. Materials Handling Corp has been a trusted provider of comprehensive materials handling solutions throughout Upstate New York. From forklift trucks to cranes, conveyors, doors, and loading dock systems, we support a wide range of industries from our locations in Utica and Syracuse, NY. We proudly represent leading manufacturers across all product lines and offer system engineering, turnkey installations, parts and service support, and a full fleet of rental equipment.Pay: $25.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Service Supervisor

Elior

<div>
 
 Job Reference Number:
 
 36901
 
 
 
 Employment Type:
 
 Full-Time
 
 ,
 
 Onsite
 
 Segment:
 
 Education
 
 
 
 Brand:
 
 Elior-School-Dining
 
 
 
 Location:
 
 Kendall
 
 ,
 
 Florida (US-FL)
 
 
 
 The Role at a glance:
 
 
 
 We are looking to add an experienced, motivated food service supervisor to our Elior School Dining team in Kendall, FL. As a food service supervisor, you will have the opportunity to directly oversee the production and service of meals.
 
 
 
 What you'll be doing:
 
 
 
 <ul>
 <li>
 Providing hands-on supervision and oversight for the preparation, cooking, and portioning of meals, following company recipes based on daily needs and contractual obligations.
 </li>
 <li>
 Ensuring all meals meet standards for quality.
 
 
 </li>
 </ul>
 
 What we're looking for:
 
 
 
 
 Must-haves:
 
 
 
 <ul>
 <li>
 Experience supervising multiple employees.
 </li>
 <li>
 Strong communication, interpersonal, and organizational skills.
 </li>
 <li>
 Excellent attention to detail and service knowledge.
 
 
 </li>
 </ul>
 
 Nice-to-haves:
 
 
 
 <ul>
 <li>
 An advanced degree in culinary arts or a related field.
 </li>
 <li>
 Food Handler&rsquo;s certification.
 
 
 </li>
 </ul>
 
 Where you'll be working:
 
 
 
 Bridgeprep Academy
 
 
 
 Our Benefits:
 
 
 
 <ul>
 <li>
 Medical (FT Employees)
 </li>
 <li>
 Dental
 </li>
 <li>
 Vision
 </li>
 <li>
 Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
 </li>
 <li>
 Discount Program
 </li>
 <li>
 Commuter Benefits (Parking and Transit)
 </li>
 <li>
 EAP
 </li>
 <li>
 401k
 </li>
 <li>
 Sick Time
 </li>
 <li>
 Holiday Pay (9 paid holidays)
 </li>
 <li>
 Tuition Reimbursement (FT Employees)
 </li>
 <li>
 Paid Time Off
 
 
 </li>
 </ul>
 
 About Elior School Dining:
 
 
 
 Elior School Dining partners with public and charter schools across the country, serving millions of meals that meet NSLP guidelines while exceeding expectations. We create thoughtful, customized dining experiences rooted in fresh food, student voice, and collaboration &ndash; fueling school pride, smart choices, and brighter futures with every meal.
 
 
 
 About Elior-North America:
 
 
 
 Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
 
 
 At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you&rsquo;ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
 
 
 
 Disclaimer:
 
 This job description can be revised by management as needed.
</div>

Food Service Supervisor

GreenWaste Recovery

<div>About the Company: 
GreenWaste&reg; has been an industry leader in recycling and waste diversion for more than 40 years and is on a growth trajectory after private equity investment in 2021. Our business was founded on principles of environmental sustainability, and innovation is a cornerstone of our ongoing operations and growth strategy. GreenWaste specializes in all aspects of material collection, processing, and sales, tailoring our service offerings to the unique needs of our customers and communities, and helping to shape the evolution of the solid waste and recycling industry. We work directly with 20+ municipalities and 50+ jurisdictions, operate highly regulated facilities in 10+ locations, and have 1,000+ employees. 
We are seeking an experienced, successful, and engaged Customer Service Supervisor to join our team. This position is expected to work out of our office at 14207 Del Monte Blvd. in Marina. Limited job-related travel may be required.
Position Summary:<div> 
GreenWaste is seeking to fill the position of Customer Service Supervisor to provide support to one or more facilities. This role is primarily responsible for providing service information and resolve any emerging problems that our customers might face with accuracy and efficiency for designated GreenWaste franchised areas.</div> 
Essential Functions and Responsibilities: 
Customer Service &amp; Call Management<ul><li>
Oversee, manage, and respond to high volumes of customer inquiries with accuracy, professionalism, and urgency.</li><li>
Take ownership of escalated or complex customer issues, ensuring prompt resolution and clear follow-up.</li><li>
Ensure all customer interactions are accurately documented in the company database.</li><li>
Monitor call quality and service standards, providing coaching and feedback to team members.</li></ul> 
Team Leadership &amp; Development<ul><li>
Supervise, train, and mentor Customer Service Representatives and Dispatchers to meet and exceed performance goals.</li><li>
Develop and implement training programs to improve technical knowledge, communication skills, and problem-solving abilities.</li><li>
Foster a positive, collaborative, and high-energy work environment that promotes teamwork, accountability and solution-oriented outcomes.</li><li>
Provide ongoing performance feedback and conduct regular evaluations and administer corrective action as needed.</li><li>
Drive accountability through consistent application and enforcement of internal protocols and attendance guidelines.</li></ul> 
Operational Coordination<ul><li>
Serve as the primary liaison between Customer Service, Dispatch, Drivers, Route Supervisors, Outreach Coordinators, and Management.</li><li>
Assist in scheduling and workload distribution to ensure optimal coverage and efficiency.</li><li>
Coordinate with Supervisors and Managers on operational priorities, service updates, and special projects.</li><li>
Assist with jurisdictional requests, special projects, and reporting requirements.</li></ul> 
Process Improvement &amp; Reporting<ul><li>
Identify opportunities to streamline processes and improve efficiency without sacrificing quality.</li><li>
Track and analyze call center metrics to ensure service level agreements are met.</li><li>
Support the development of policies, procedures, and best practices to enhance customer satisfaction and operational performance.</li><li>
Perform other duties as assigned.</li></ul> 
Knowledge, Skills, and Abilities:
<ul><li>Strong leadership, coaching, and mentoring abilities with a focus on developing team talent.</li><li>
Exceptional customer service orientation with the ability to remain calm and professional under pressure.</li><li>
Excellent problem-solving and decision-making skills.</li><li>
Ability to manage multiple priorities in a fast-paced environment.</li><li>
Proficiency in Microsoft Outlook, Word, and Excel; ability to learn company-specific software systems (e.g., Tower).</li><li>
Strong verbal and written communication skills with attention to detail.</li><li>
Proactive, enthusiastic, and adaptable with strong interpersonal skills.</li></ul> 
Qualifications:<ul><li>
2+ years of supervisory experience in customer service and/or dispatch environment
</li><li>3+ years of experience in a high-volume call center or dispatch role.</li><li>
Proven track record of meeting performance goals and driving team success.</li><li>
Strong analytical skills with the ability to interpret data and create actionable plans.</li><li>
Experience with Tower system preferred.</li><li>
Bilingual in English and Spanish preferred.</li></ul> 
Language Skill: 
<ul><li>
Proficiency in English and/or Spanish.</li></ul> 
 Physical Demands: 
<ul><li>
Prolonged periods of sitting at a desk and working on a computer.</li><li>
Ability to physically push, pull and lift objects up to 20lbs.</li><li>
Prolonged standing or walking (events).</li></ul> 
Work Environment: 
Typical work week is Monday through Friday daytime schedule. However, semi-frequent early morning, evening, weekend, and holiday work will be required. Will be exposed to outdoor weather conditions when attending events. Travel is also an essential part of this position. 
Compensation and Benefits: 
Financial compensation will be commensurate with applicable experience. GreenWaste offers a competitive benefits package, including paid time off, holiday pay, 401K benefits, FSA, and full employee coverage for medical, dental and vision insurance. 
This Organization participates in E-Verify. Esta Organizaci&oacute;n Participa en E-Verify. 
 GreenWaste provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and/or local laws. 
GreenWaste Core Values 
Integrity
Do what&rsquo;s right for each other and our communities.
Teamwork
Work together to help our communities thrive.
Creativity
Experiment and try something new, big or small.
Innovation
Champion ideas that drive sustainability every day.</div>

Customer Service Supervisor

Wawa

<div>Soar with us at Wawa.
We believe we can make life a little better every day &ndash; one smile, hoagie, or experience at a time. And there&rsquo;s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you&rsquo;ll be part of a caring team that&rsquo;s dedicated to helping all of us fly high &ndash; together. We&rsquo;re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We&rsquo;re proud to be a part of a winning team of Associate owners who shape our success. We&rsquo;re committed to helping our communities and one another at every turn, because we know that when we fly together, there&rsquo;s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You&rsquo;ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.<div>
What You&rsquo;ll Do:</div><div><ul><li>
Deliver outstanding customer service and resolve inquiries promptly.</li></ul></div><div><ul><li>
Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.</li></ul></div><div><ul><li>
Lead, motivate, and train Associates to drive sales and performance during shift.</li></ul></div><div><ul><li>
Ensure consistent execution of customer service programs, policies, and store technology components.</li></ul></div><div><ul><li>
Manage cash processes, inventory, vendor check-ins, and store safety.</li></ul></div><div><ul><li>
Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.</li></ul></div><div>
Benefits:</div><div><ul><li>
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.</li></ul></div><div><ul><li>
Eligibility for Wawa Benefits is defined under the terms of the plan(s)</li></ul></div><div>
Qualifications:</div><div><ul><li>
High School Diploma or GED equivalent</li></ul></div><div><ul><li>
Must be 18+ years old with reliable transportation</li></ul></div><div><ul><li>
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs</li></ul></div><div><ul><li>
Supervisory experience, ideally in retail or food service environments, is a plus</li></ul></div><div><ul><li>
Strong customer service, relationship-building, and communication skills</li></ul></div>
Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $21.00 - $23.60 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.</div>

TKC Holdings, Inc.

<div>
 Wage Rate
 
 
 $21.00/hour
 
 
 
 Overview
 
 
 
 Are you looking for a career with premium benefits and the potential for growth? At Trinity Services Group, we have created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path.
 
 
 We also offer a $250 bonus for completing our Rookie&rsquo;s Fast Track Program within the first 60 days!
 
 
 We now also offer DailyPay providing you immediate access to earned wages. Work Today, Get Paid Today!
 
 
 We are proud to be a military and veteran friendly employer.
 
 
 
 About This Position
 
 
 
 The Food Service Supervisor is responsible for the supervision of inmate labor as well as team members assisting with the food service operation in a correctional facility. This position will also accurately and efficiently prepare and serve a variety of food items in accordance with assigned work instructions and menus as well as utilize a variety of food preparation utensils and machines in preparing food.
 
 
 Our ideal Food Service Supervisor excels at the following:
 
 
 <ul>
 <li>
 Passionate about food and service
 </li>
 <li>
 Has a solid understanding of food handling regulations
 </li>
 <li>
 Desire to always learn more
 </li>
 <li>
 Ability to work as a team member, as well as independently
 </li>
 <li>
 Ability to multi-task and adapt to changes quickly
 </li>
 <li>
 Dependable and flexible
 
 
 </li>
 </ul>
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Supervise inmate labor and/or team members in the kitchen during food prep and food service shifts in the kitchen.
 </li>
 <li>
 Prepare, assist, or instructs inmate labor and/or team members in the preparation of quality foods according to the planned menu, recipes, and work instructions in a timely manner.
 </li>
 <li>
 Ensure that all food is stored properly and in sanitary manner.
 </li>
 <li>
 Serve food during planned meal schedules and according to department policies and procedures.
 </li>
 <li>
 Utilize kitchen utensils/equipment to cook, prepare and serve food according to recipes. Use proper utensils to serve menued portions and as appropriate to meet clients&rsquo; nutritional needs.
 </li>
 <li>
 Follow all food safety regulations pertaining to sanitation, food handling and storage.
 </li>
 <li>
 Train other food service workers.
 </li>
 <li>
 Maintain a clean work area/environment that includes cleaning of refrigerators and/or freezers, cooking equipment and serving equipment.
 </li>
 <li>
 Follow facility uniform policy.
 </li>
 <li>
 Keep up with garbage collection and keep kitchen floors clean from excess food/trash.
 </li>
 <li>
 Ensure kitchen is kept clean and that the environment is ready for food prep/serving including sweeping, mopping and dishwashing.
 </li>
 <li>
 Proper portions and utensils are being reviewed for service.
 </li>
 <li>
 Promote a healthy and safe work environment for other employees/inmates.
 </li>
 <li>
 This role includes physical demands such as lifting, bending, pushing, kneeling, walking, and standing for extended periods of time.
 </li>
 <li>
 Be able to stand and be on your feet for much of the scheduled shift.
 </li>
 <li>
 Perform other related duties as assigned.
 
 
 </li>
 </ul>
 What You'll Need
 
 
 <ul>
 <li>
 Required:
 </li>
 <ul>
 <li>
 High School Diploma or Equivalent, and you must be at least 18 years of age.
 </li>
 </ul>
 <li>
 Preferred:
 </li>
 <ul>
 <li>
 Prior institutional food service or restaurant experience is preferred.
 
 </li>
 </ul>
 </ul>
 
 Benefits
 
 
 
 Trinity Services Group (TSG) offers comprehensive benefits to all regular-full time employees:
 
 
 <ul>
 <li>
 Medical w/prescription coverage
 </li>
 <li>
 Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
 </li>
 <li>
 Dental
 </li>
 <li>
 Vision
 </li>
 <li>
 Basic Life and Basic Accidental Death and Dismemberment Insurance
 </li>
 <li>
 Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you
 
 
 </li>
 </ul>
 TSG also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for:
 
 
 <ul>
 <li>
 Paid Time Off
 </li>
 <li>
 Company Match for the 401(k) Retirement Savings Plan
 </li>
 <li>
 We now also offer DailyPay providing you immediate access to earned wages.
 
 
 </li>
 </ul>
 EEO Statement
 
 
 Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.
 
 
 We maintain a drug-free workplace.
 
 
 A copy of our Privacy Policy and CA Employee Privacy Notice can be found here:
 
 https://tkcholdings.com/privacy-policy-108
 
</div>

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