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servicenow architect

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
You will be part of the Customer Excellence Group. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer engagements.
What you get to do in this role:
The Senior Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on an architecture designed for long-term success.<ul><li>
You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.</li><li>
Be an architectural advisor across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.</li><li>
Provide a variety of architectural knowledge across multiple workflows.</li><li>
Develop relationships with CoEI and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.</li><li>
Translate goals to outcomes into a customer roadmap.</li><li>
Translate business information and technical requirements into an architectural blueprint to achieve complex goals.</li><li>
Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.</li><li>
Manage technical governance, and a delivery operating model and governance.</li><li>
Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.</li><li>
Support the sales effort by scoping and estimating the engagement and change orders.</li><li>
Be an active contributor of leading practices and expertise related to the ServiceNow Impact platform.</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
8+ years of progressive experience as part of a professional services organization</li><li>
Arabic and English language (C level)</li><li>
Service Management consulting experience</li><li>
Success driving complex issues through analysis and resolution</li><li>
Industry domain expertise</li><li>
Large program experience leading architecture and design</li><li>
Enterprise architecture experience</li><li>
Cloud application technology experience</li><li>
ServiceNow certifications in aligned workflow</li><li>
Ability to travel</li></ul> 

Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior Platform Architect

TAWANTECH

<div>
 As a
 
 Senior ServiceNow Developer
 
 at TAWANTECH, you will play a key role in enhancing and optimizing our ServiceNow platform to meet business needs and streamline operations. You will leverage your extensive experience to design, develop, and implement sophisticated ServiceNow solutions in line with industry best practices while leading development efforts across projects.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Lead the design, development, and implementation of complex ServiceNow solutions across various modules, including ITSM, HRSD, and ITOM.
 </li>
 <li>
 Collaborate with business stakeholders to gather requirements and translate them into high-quality technical solutions.
 </li>
 <li>
 Mentor and guide junior developers, fostering a culture of continuous improvement and knowledge sharing.
 </li>
 <li>
 Develop and maintain custom applications, integrations, workflows, and dashboards within ServiceNow.
 </li>
 <li>
 Ensure adherence to coding standards and best practices, conducting code reviews and testing activities.
 </li>
 <li>
 Analyze and resolve technical issues, optimizing performance and user experience of the ServiceNow platform.
 </li>
 <li>
 Stay abreast of new ServiceNow features and functionalities, guiding their implementation effectively.
 </li>
 <li>
 Contribute to the design, development, and customization of ServiceNow applications including ITSM, SPM(Activated for IT Only), CSM(Not yet activated), ITAM(Not yet activated), ITOM, AIOps(Not yet activated) modules
 </li>
 <li>
 Engage in platform roadmap planning, driving innovation through continuous improvement and platform modernization efforts
 </li>
 <li>
 Development and enhancement of the Employee Center
 </li>
 <li>
 Review existing services to identify duplicates and improve service categorization
 </li>
 <li>
 Refine the design and usability of forms, enhancing the overall user experience across all services
 </li>
 <li>
 Streamline and simplify service request workflows to improve efficiency
 </li>
 <li>
 Collaborate closely with the Catalog Manager to identify opportunities for service enhancements or the implementation of new services."
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Required Qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 Minimum 5-7 years of hands-on experience with ServiceNow development, with significant involvement in project leadership.
 </li>
 <li>
 Strong proficiency in ServiceNow scripting languages, including JavaScript, Glide scripting, and the ServiceNow API.
 </li>
 <li>
 Experience with integrating ServiceNow with third-party applications using REST/SOAP APIs.
 </li>
 <li>
 Demonstrated knowledge of ITIL processes and methodologies, specifically within the ServiceNow platform.
 </li>
 <li>
 ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) &mdash; Required
 
 
 </li>
 </ul>
 
 
 Preferred Skills:
 
 
 
 
 <ul>
 <li>
 Previous experience with ServiceNow modules beyond ITSM, such as Security Operations, Performance Analytics, or Orchestration.
 </li>
 <li>
 Familiarity with Agile/Scrum methodologies in a development environment.
 </li>
 <li>
 Strong analytical, troubleshooting, and problem-solving skills
 </li>
 <li>
 Exceptional communication skills, capable of conveying technical information to non-technical stakeholders.
 </li>
 </ul>
</div>

Senior Service now Developer

<div>As a Senior ServiceNow Developer at TAWANTECH, you will play a key role in enhancing and optimizing our ServiceNow platform to meet business needs and streamline operations. You will leverage your extensive experience to design, develop, and implement sophisticated ServiceNow solutions in line with industry best practices while leading development efforts across projects.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Lead the design, development, and implementation of complex ServiceNow solutions across various modules, including ITSM, HRSD, and ITOM.
</li><li>Collaborate with business stakeholders to gather requirements and translate them into high-quality technical solutions.
</li><li>Mentor and guide junior developers, fostering a culture of continuous improvement and knowledge sharing.
</li><li>Develop and maintain custom applications, integrations, workflows, and dashboards within ServiceNow.
</li><li>Ensure adherence to coding standards and best practices, conducting code reviews and testing activities.
</li><li>Analyze and resolve technical issues, optimizing performance and user experience of the ServiceNow platform.
</li><li>Stay abreast of new ServiceNow features and functionalities, guiding their implementation effectively.
</li><li>Contribute to the design, development, and customization of ServiceNow applications including ITSM, SPM(Activated for IT Only), CSM(Not yet activated), ITAM(Not yet activated), ITOM, AIOps(Not yet activated) modules.</li>
<li>Engage in platform roadmap planning, driving innovation through continuous improvement and platform modernization efforts.</li>
<li>Development and enhancement of the Employee Center.</li>
<li>Review existing services to identify duplicates and improve service categorization.</li>
<li>Refine the design and usability of forms, enhancing the overall user experience across all services.</li>
<li>Streamline and simplify service request workflows to improve efficiency.</li>
<li>Collaborate closely with the Catalog Manager to identify opportunities for service enhancements or the implementation of new services.&quot;</li>
</ul>Requirements<h3 class="jobSectionHeader">
Required Qualifications:</h3><ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
</li><li>Minimum 5&ndash;7 years of hands-on experience with ServiceNow development, with significant involvement in project leadership.
</li><li>Strong proficiency in ServiceNow scripting languages, including JavaScript, Glide scripting, and the ServiceNow API.
</li><li>Experience with integrating ServiceNow with third-party applications using REST/SOAP APIs.
</li><li>Demonstrated knowledge of ITIL processes and methodologies, specifically within the ServiceNow platform.
</li><li>ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) &mdash; Required
</li></ul><h3 class="jobSectionHeader">Preferred Skills:</h3><ul>
<li>Previous experience with ServiceNow modules beyond ITSM, such as Security Operations, Performance Analytics, or Orchestration.
</li><li>Familiarity with Agile/Scrum methodologies in a development environment.
</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li>
<li>Exceptional communication skills, capable of conveying technical information to non-technical stakeholders.</li></ul></div>

Next Ventures

<div>
 
 My client, a leading ServiceNow Consultancy, are seeking an experienced
 
 ServiceNow Consultant
 
 to support ServiceNow end client projects, with a focus on the
 
 IRM
 
 module.
 
 
 
 
 
 
 Location:
 
 Hybrid
 
 
 
 Start Date:
 
 ASAP
 
 
 
 Rate:
 
 Open depending on experience
 
 
 
 Language:
 
 Fluent English
 
 
 
 Duration:
 
 6 Months + Extensions &ndash; multi year projects
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead the design and architecture of a greenfield ServiceNow implementation, focusing on IRM.
 </li>
 <li>
 Translate business needs into scalable and secure ServiceNow IRM solutions.
 </li>
 <li>
 Oversee integrations, configuration, and technical governance across the platform.
 </li>
 <li>
 Collaborate with stakeholders and guide delivery teams to ensure best practices.
 </li>
 </ul>
 
 
</div>

ServiceNow Consultant

Devoteam

<div>
 
 
 Company Description
 
 
 
 
 
 Tech for People Unlocks the Future
 
 
 
 At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
 
 
 With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
 
 
 
 Devoteam Culture &amp; Values:
 
 
 
 True innovation is born from a powerful culture, fused with meaningful values.
 
 
 
 Culture:
 
 
 
 
 Fair and courageous
 
 
 
 Everyone is treated fairly &ndash; this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
 
 
 
 
 
 Ambition and results
 
 
 
 Ambition is nurtured at every step &ndash; this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.
 
 
 
 
 
 Learning and innovating
 
 
 
 Curiosity and learning are at our core &ndash; this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
 
 
 
 
 
 Caring and sharing
 
 
 
 A caring attitude is infused into our culture &ndash; this encourages sharing. We believe in the power of teams, we promote support and collaboration.
 
 
 At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,&nbsp;
 
 
 
 Values:
 
 
 
 1. Respect
 
 
 2. Frankness
 
 
 3. Passion
 
 
 Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.
 
 
 To know more about us, please visit: www.devoteam.com
 
 
 &nbsp;
 
 
 
 
 Job Description
 
 
 
 
 
 Summery&nbsp;
 
 
 
 We are looking for a Technical Lead to manage the implementation and technical execution of ServiceNow Governance, Risk, and Compliance (GRC) modules, including Risk Management, Policy and Compliance, Audit Management, Third-Party Risk Management (TPRM), and Business Continuity Management (BCM). This is a hands-on leadership role requiring deep technical knowledge of the ServiceNow platform and the ability to lead a team of developers and work with business stakeholders.
 
 
 &nbsp;
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead technical design and architecture of ServiceNow GRC modules.
 </li>
 <li>
 Translate business requirements into secure, scalable ServiceNow solutions.
 </li>
 <li>
 Drive configuration, scripting, and integration efforts.
 </li>
 <li>
 Conduct code reviews, ensure best practices, and maintain high-quality standards.
 </li>
 <li>
 Collaborate with cross-functional teams, including risk, compliance, security, audit, and IT.
 </li>
 <li>
 Lead agile ceremonies (standups, planning, retros) and manage sprint deliverables.
 </li>
 <li>
 Mentor ServiceNow developers and administrators.
 </li>
 <li>
 Troubleshoot complex issues and provide ongoing technical support.
 </li>
 <li>
 Monitor platform performance and identify opportunities for optimization.
 
 
 &nbsp;
 </li>
 </ul>
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 7+ years of hands-on ServiceNow development experience.
 </li>
 <li>
 &nbsp;3+ years working with ServiceNow GRC modules.
 </li>
 <li>
 &nbsp;Demonstrated experience as a technical lead in GRC implementations.
 </li>
 <li>
 Strong knowledge of JavaScript, Glide APIs, Flow Designer, and IntegrationHub.
 </li>
 <li>
 &nbsp;Proven ability to manage technical teams and complex deployments.
 </li>
 <li>
 Excellent communication, leadership, and stakeholder engagement skills.
 </li>
 <li>
 Familiarity with data governance and regulatory frameworks.
 
 
 
 </li>
 </ul>
 
 Preferred Certifications
 
 
 <ul>
 <li>
 ServiceNow Certified Implementation Specialist &ndash; Risk and Compliance.
 </li>
 <li>
 ServiceNow Certified Implementation Specialist &ndash; BCM.
 </li>
 <li>
 ServiceNow Certified Application Developer.
 </li>
 <li>
 ServiceNow Certified System Administrator.
 </li>
 <li>
 ITIL v4 Foundation (preferred).
 </li>
 <li>
 CRISC or equivalent GRC/security certification (a plus).
 </li>
 </ul>
 
 
 
 Additional Information
 
 
 
 
 
 Business Unit: Cyber Trust BU
 
 
 
 
 Level: Senior - Managerial Level
 
 
</div>

ServiceNow GRC Lead Consultant

<div>As a Solution Architect at TAWANTECH, you will play a vital role in defining and implementing high-quality technology solutions that align with our business objectives. You will work closely with stakeholders to understand their needs and translate them into effective architectural blueprints. This position requires a blend of technical expertise, architectural knowledge, and strong communication skills to ensure successful project outcomes.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Collaborate with business analysts and stakeholders to gather requirements and understand the functional needs of the solutions.</li>
<li>Develop and document architectural designs, including data flows, system interfaces, and module interactions.</li>
<li>Evaluate and select appropriate technology stacks and tools, ensuring they align with industry trends and best practices.</li>
<li>Provide guidance and support to development teams during implementation and integration phases.</li>
<li>Ensure architectural compliance with established standards, security protocols, and performance benchmarks.</li>
<li>Lead solution design reviews and contribute to architectural governance discussions.</li>
<li>Stay current with emerging technologies and assess their potential impact on the organization's architecture.</li>
<li>Assess the current state of the ServiceNow platform, including ITSM, SPM(Activated for IT Only), CSM(Not yet activated), ITAM(Not yet activated), ITOM, AIOps(Not yet activated), and related processes.</li>
<li>Identify gaps, risks, and inefficiencies in the existing configuration, data model, and architecture.</li>
<li>Provide actionable recommendations to enhance processes and align with ServiceNow and ITIL best practices.</li>
<li>Develop upgrade plan for the ServiceNow platform.</li>
<li>Define a roadmap for future improvements, ensuring scalability, maintainability, and alignment with organizational goals.</li>
</ul>Requirements<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li>
<li>Minimum of 5 years of experience in solution architecture or a similar role.</li>
<li>Strong knowledge of software development life cycle (SDLC) and Agile methodologies.</li>
<li>Experience with cloud platforms (AWS, Azure, GCP) and microservices architecture.</li>
<li>Proficiency in designing and implementing RESTful APIs and integration techniques.</li>
<li>Excellent problem-solving skills, with the ability to analyze complex technical issues.</li>
<li>Strong communication skills, capable of conveying technical concepts to non-technical stakeholders.</li>
<li>Experience with enterprise-level applications and architectures.</li>
<li>Relevant certifications (e.g., TOGAF, AWS Certified Solutions Architect) are a plus.</li></ul></div>

Solution Architect

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Team
The Expert Services Team, part of the Customer Excellence Group (CEG) at ServiceNow, collaborates with customers to help them achieve their business outcomes by providing
implementation and advisory services. As part of this diverse team, you will work with our customers and partners to drive consumption, adoption, and customer satisfaction by showcasing the value of their ServiceNow investment.
Within Expert Services, we have product-specific expert practices. One of these practices is the ServiceNow Platform team, which works with cross-functional departments such as Finance, Procurement, IT, HR, and many other teams across a variety of global clients. We are looking for motivators, problem solvers, and original thinkers like you to join our team.
The Role
As a Principal Technical Consultant within the Platform team, you will play the role of an architect and a trusted advisor to the customer on product-agnostic core ServiceNow functionality. You will design and configure the most complex solutions and architectures using best practices, ensuring customer success, thereby adding value and increasing productivity for the customer.
What you get to do in this role:<ul><li>
Collaborate with customers in their efforts to take advantage of their ServiceNow investment</li><li>
Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions.</li><li>
Lead customer workshops on architecture (Cloud and On-Prem), design and integrations</li><li>
Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments.</li><li>
Enable customers in defining their business and technical requirements of the solution following Agile methodologies and mapping them to product capabilities</li><li>
Design creative implementation solutions using technical best practices for manageability, performance, upgradability, user experience and security</li><li>
Perform hands on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Self-Hosted, Domain Separation, Mid-servers, and more</li><li>
Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges</li><li>
Contribute towards continuous improvement of leading practices</li><li>
Grow and mentor other members of ServiceNow and the partner ecosystem</li><li>
Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on security, infrastructure, and architecture</li><li>
Demonstrate thought leadership by contributing to webinars, white papers, and community groups, highlighting expertise in the Low Code space</li><li>
Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices.</li><li>
Work and travel within MEA, based on customer and project demands</li></ul> 

Qualifications 
Qualifications
In order to be successful in this role, we need someone who has:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Consulting experience within enterprise organizations with the ability to influence and consult customers in an enterprise architectural environment</li><li>
Experience in defining and deploying future-state workflows and in identifying solutions from a people, process and technology perspective</li><li>
Understanding on-premise self-hosted environments and architecture</li><li>
Experience and/or willingness to grow technical depth on SaaS and on-premise environment, technologies like XML, HTML, Angular, JavaScript, relational Database principles, LDAP, SAML/SSO, REST, SOAP, GraphQL, Web Services, Linux, database server, load balancers, and others</li><li>
Experience and/or willingness to grow in ServiceNow NowAssist products</li><li>
Excellent communication and presentation skills</li><li>
Experience in advising and analysing Product strategies based on business priorities</li><li>
Excellent interpersonal skills, customer-centric attitude , and experience working with diverse team</li><li>
Fluency in Arabic and English is essential</li></ul> 

Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Principal Technical Consultant - ServiceNow Platform (Creator Workflows)

Explore 125+ Servicenow architect in Riyadh this September. Find roles across top companies and apply now to boost your career.

125 servicenow architect jobs IN Riyadh

Senior Platform Architect

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Senior Service now Developer

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Solution Architect

Principal Technical Consultant - ServiceNow Platform (Creator Workflows)