servicenow consultant

Plat4mation

<div>
 
 
 ServiceNow IRM Specialist &amp; Business Consultant
 
 
 
 
 
 
 Are you passionate about ServiceNow and motivated to propose value-driven solutions to customers? Do you bring strong communication skills, trusted-advisor qualities, and deep expertise in Integrated Risk Management (IRM)? Join our Trust &amp; Security team at Plat4mation Riyadh as an IRM Specialist &amp; Business Consultant and help shape the future of digital risk management.
 
 
 
 
 
 
 We ask
 
 
 
 
 
 
 As a Senior ServiceNow IRM Consultant, you will play a key role in delivering innovative IRM solutions to our clients. You&rsquo;ll lead projects, mentor colleagues, and contribute to the growth of our ServiceNow practice in a collaborative and international environment.
 
 
 
 
 
 This role requires a combination of strategic thinking, technical proficiency, and strong communication skills to lead engagements that drive value across asset optimization and risk mitigation initiatives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Leading the analysis of our clients' Integrated Risk Management requirements.
 </li>
 <li>
 Taking charge of the configuration and implementation of ServiceNow IRM, including Security Operations solutions, while mentoring less experienced colleagues.
 </li>
 <li>
 Act as a IRM subject matter expert both for project team as well as towards the customer
 </li>
 <li>
 Conducting and facilitating training sessions and workshops to introduce the ServiceNow platform in the IRM domain and demonstrate advanced solutions.
 </li>
 <li>
 Driving pre-sales activities and playing a key role in the preparation and presentation of proposals.
 </li>
 <li>
 Hands-on configuration of ServiceNow IRM modules
 </li>
 <li>
 GRC workflows
 </li>
 <li>
 Proficient in scripting (JavaScript, Glide), Flow Designer, and ServiceNow customizations.
 </li>
 </ul>
 
 
 
 
 
 Our culture
 
 
 
 Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That&rsquo;s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).
 
 
 Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company&rsquo;s success. Because when you keep learning, you continuously improve yourself. That&rsquo;s why we coach you on the job, but also help you to explore and develop your interpersonal skills.
 
 
 
 
 
 
 About Plat4mation
 
 
 
 Based in The Netherlands, Belgium, Germany, USA, India, Riyadh and Switzerland, we are an Elite ServiceNow Partner dedicated to delivering world-class products and services for the ServiceNow platform. We are driven to realize maximum value in the IT, employee, and customer workflow experiences for each one of our customers. We do this by providing a flawless customer experience utilizing our extensive expertise.
 
 
 Since our inception in 2013, we have grown to more than 650 employees globally, and we are still growing strong! With a team of specialized consultants, we aim for the highest possible results while creating jaw dropping experiences for our customers.
 
 
 
</div>

ServiceNow IRM Specialist & Business Consultant

Adree

<div>
 Design, implement, and maintain ServiceNow applications and modules.
 
 
 Develop custom workflows and business rules within the ServiceNow platform.
 
 
 Integrate ServiceNow with other applications and third-party tools.
 
 
 Troubleshoot and resolve issues related to ServiceNow applications.
 
 
 Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
 
 
 Ensure platform integrity by performing regular maintenance and upgrades.
 
 
 Provide support and training to end-users and stakeholders.
 
 
 
 Requirements
 
 
 
 Bachelor's degree in Computer Science, Information Technology, or a related field.
 
 
 Minimum of 2 years of experience as a ServiceNow Developer or in a similar role.
 
 
 Strong understanding of ServiceNow modules including ITSM, ITOM, and ITBM.
 
 
 Proficiency in JavaScript, HTML, CSS, and other relevant web technologies.
 
 
 Experience with ServiceNow Studio, Application Engine, and Workflow editor.
 
 
 Ability to troubleshoot complex issues and implement solutions quickly.
 
 
 Excellent communication skills and ability to work collaboratively in a team environment.
 
 
 ServiceNow Certified Application Developer certification is a plus.
 
 
 Experience with Service Portal, Performance Analytics, or Reporting.
 
 
 Knowledge of ITIL processes and best practices.
 
 
 Understanding of development methodologies such as Agile or Scrum.
</div>

ServiceNow Developer

<div>Design, implement, and maintain ServiceNow applications and modules.
Develop custom workflows and business rules within the ServiceNow platform.
Integrate ServiceNow with other applications and third-party tools.
Troubleshoot and resolve issues related to ServiceNow applications.
Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
Ensure platform integrity by performing regular maintenance and upgrades.
Provide support and training to end-users and stakeholders.
Requirements
Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
Minimum of 2 years of experience as a ServiceNow Developer or in a similar role.
Strong understanding of ServiceNow modules including ITSM, ITOM, and ITBM.
Proficiency in JavaScript, HTML, CSS, and other relevant web technologies.
Experience with ServiceNow Studio, Application Engine, and Workflow editor.
Ability to troubleshoot complex issues and implement solutions quickly.
Excellent communication skills and ability to work collaboratively in a team environment.
ServiceNow Certified Application Developer certification is a plus. 
Experience with Service Portal, Performance Analytics, or Reporting.
Knowledge of ITIL processes and best practices.
Understanding of development methodologies such as Agile or Scrum.</div>

ServiceNow

<div>Company Description 
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can&rsquo;t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500&reg;, and we're proud to be one of FORTUNE 100 Best Companies to Work For&reg; and World's Most Admired Companies&trade;.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. 
Job Description 
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting TX Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.<ul><li>
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Develop client partner relationships</li><li>
Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Stay current on competitive analysis and market differentiation</li><li>
Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Extensive pre-sales solution consulting or sales engineering experience</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence</li><li>
Fluent in Arabic and English</li><li>
Travel, as necessary</li></ul>
FD21 
Additional Information 
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site. 
From Fortune. &copy; 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.</div>

Advisory Solution Consultant - Technology Workflows

<div>Company Description 
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can&rsquo;t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500&reg;, and we're proud to be one of FORTUNE 100 Best Companies to Work For&reg; and World's Most Admired Companies&trade;.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. 
Job Description 
As a member of our Solution Consulting team, you will have a major impact on our future success by partnering with the Risk &amp; Security Solution Sales Team in driving net new business in the GRC/IRM domain. You will guide revenue for our GRC products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning, as well as the domain itself, during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific advisory support during sales cycles while achieving quarterly and annual sales goals for an assigned territory. In particular, you will:<ul><li>
Support solution sales as a technical and domain expert of a client-facing sales team</li><li>
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs</li><li>
Understand customer challenges and goals and map this back to solution capabilities</li><li>
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues</li><li>
Act as the domain SME across the broad areas of GRC</li><li>
Provide feedback to product management about product enhancements that can address customer needs and provide additional value</li><li>
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team</li><li>
Identify, build-out and deliver cross product sales opportunities (solutions that cover multiple different ServiceNow solutions) that map to customer challenges and industry needs</li><li>
Stay current on competitive analysis, trending regulatory and risk developments and broader market differentiation</li><li>
Support/speak at marketing events including executive briefings, conferences, user groups, and trade shows</li></ul> 

Qualifications 
To be successful in this role you should have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Proven pre-sales solution consulting or sales engineering experience with specific demonstrable knowledge of GRC solutions</li><li>
Demonstrable domain knowledge in one or many of the core GRC domains (either in an advisory, SC, sales or industry practitioner context). Familiarity with the Cyber Security domain is a strong plus.</li><li>
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>
Experience working collaboratively with product management, product marketing, partners, and professional services</li><li>
Proven soft skills relating to effective presentation of content, working collaboratively in a team or partnership and personal drive to improve current skillsets or expand into new areas</li><li>
Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence</li><li>
The ability to travel, as necessary</li><li>
Fluency in Arabic and English essential</li></ul> 
Additional Information 
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site. 
From Fortune. &copy; 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.</div>

Advisory Presales Solution Consultant - GRC Solutions

Avensys Consulting

<div>
 
 Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
 
 
 
 
 
 
 
 
 
 
 
 We are seeking for
 
 Command Center Analyst
 
 Position
 
 
 
 
 
 
 Position Details:
 
 
 
 
 Command Center Analyst
 
 (1 year Onsite Assignment)
 
 
 
 
 
 Location: Riyadh, Saudi Arabia (Onsite required, Proficiency in Arabic Language is Mandatory)
 
 
 
 
 Engagement Type: Contract &mdash; 1 year (Renewable)
 
 
 
 
 Start Date: Immediate / As soon as available
 
 
 
 
 Yrs of Exp: Min 2+ years of relevant experience
 
 
 
 
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Monitor IT infrastructure alerts and events across network, server, and application systems using monitoring tools.
 </li>
 <li>
 Create and categorize tickets in the ITSM system (e.g., ServiceNow, BMC) as per SOPs upon detection of defined alerts or threshold breaches.
 </li>
 <li>
 Follow predefined workflows to notify relevant resolver groups or escalate incidents when needed.
 </li>
 <li>
 Operate in a 24x7 shift environment (including night and weekend shifts).
 </li>
 <li>
 Maintain event logs and document issues accurately for further triage and resolution.
 </li>
 <li>
 Support initial validation of events (false positive elimination) based on standard checks.
 </li>
 <li>
 Collaborate with L1/L2 support teams for incident handover or follow-up.
 </li>
 <li>
 Ensure compliance with monitoring KPIs and SLAs for incident detection and ticket creation.
 </li>
 <li>
 Assist in upkeep of monitoring dashboards and tools under supervision.
 </li>
 <li>
 Participate in periodic system health checks and basic IT operations tasks based on SOPs.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 2&ndash;5 years in NOC/Helpdesk/Operations
 </li>
 <li>
 Familiarity with monitoring tools.
 </li>
 <li>
 ITIL Foundations
 </li>
 <li>
 Strong communication Skills.
 </li>
 <li>
 Readiness for 24&times;7 shifts.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 WHAT&rsquo;S ON OFFER:
 
 
 
 You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
 
 
 
 
 
 
 
 
 
 
 
 To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to
 
 uma@aven-sys.com
 
 . Your interest will be treated with strict confidentiality.
 
 
 
 
 
 CONSULTANT DETAILS:
 
 
 Consultant Name : Uma
 
 
 AvensysConsultingPteLtd
 
 
 
 
 
 
 
 Privacy Statement:
 
 
 Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.
 
 
 
</div>

Command Center Analyst

DXC Technology

<ul><div>Job ID: 51569091</div>
<div>Location: Riyadh, Saudi Arabia</div>
<div>Category: IT Infrastructure Management &amp; Support</div>
<div>Employment Type: Full time</div></ul>
 <div>Job Description:
Service Desk &ndash; Level 1 Agent Support
Role
Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to servers, storage, mainframe, networks, AD, Modern Device Management, Intelligent Collaboration, IT (HW&amp;SW) Asset Management Services, Field Services and Technical Service Desk.
provide first-tier support for IT service requests and incidents through the ServiceNow platform.
Responsibilities
<ul><li>Handle incoming requests and incidents via phone, email, and chat.</li>
<li>Log and categorize issues in ServiceNow accurately.</li>
<li>Perform basic troubleshooting and escalate unresolved cases.</li>
<li>Provide users with timely updates and resolution guidance.</li>
<li>Maintain documentation and adhere to defined SLAs.</li>
</ul><ul><li>Offer foundational technical support in infrastructure services, providing assistance in routine tasks.</li>
<li>Participate in basic monitoring and routine
ServiceNow &ndash; Level 1 Agent Support &ndash; Analyst II
Role
Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to servers, storage, mainframe, networks, AD, Modern Device Management, Intelligent Collaboration, IT (HW&amp;SW) Asset Management Services, Field Services and Technical Service Desk.
provide first-tier support for IT service requests and incidents through the ServiceNow platform.
Responsibilities
</li><li>Handle incoming requests and incidents via phone, email, and chat.</li>
<li>Log and categorize issues in ServiceNow accurately.</li>
<li>Perform basic troubleshooting and escalate unresolved cases.</li>
<li>Provide users with timely updates and resolution guidance.</li>
<li>Maintain documentation and adhere to defined SLAs.</li>
<li>Offer foundational technical support in infrastructure services, providing assistance in routine tasks.</li>
<li>Participate in basic monitoring and routine troubleshooting of infrastructure systems.</li>
<li>Collaborate with team members to address infrastructure challenges and daily operational tasks.</li>
<li>Develop and improve technical skills through on-the-job experience.</li>
<li>Show eagerness to learn and gain expertise in infrastructure services.</li>
<li>Follow established best practices and standards in infrastructure service delivery.</li>
<li>Basic Qualifications:
</li><li>Bachelor's degree in a relevant field or equivalent combination of education and experience</li>
<li>Typically, 1+ years of relevant work experience</li>
<li>Proven experience in infrastructure technology analysis</li>
<li>Basic understanding of IT service desk processes.</li>
<li>Familiarity with ServiceNow or similar ticketing tools is a plus.</li>
<li>Customer-focused, with a helpful and professional attitude.</li>
<li>Other Qualifications:
</li><li>An advanced degree in a relevant field is a plus</li>
<li>Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus&quot;</li>
<li>troubleshooting of infrastructure systems.</li>
<li>Collaborate with team members to address infrastructure challenges and daily operational tasks.</li>
<li>Develop and improve technical skills through on-the-job experience.</li>
<li>Show eagerness to learn and gain expertise in infrastructure services.</li>
<li>Follow established best practices and standards in infrastructure service delivery.</li>
</ul>Basic Qualifications:
<ul><li>Bachelor's degree in a relevant field or equivalent combination of education and experience</li>
<li>Typically, 1+ years of relevant work experience</li>
<li>Proven experience in infrastructure technology analysis</li>
<li>Basic understanding of IT service desk processes.</li>
<li>Familiarity with ServiceNow or similar ticketing tools is a plus.</li>
<li>Customer-focused, with a helpful and professional attitude.</li>
</ul>Other Qualifications:
<ul><li>An advanced degree in a relevant field is a plus</li>
<li>Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus&quot;</li>
</ul>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
<div>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.<div></div>
.</div></div>

Service Desk - Level 1 Agent Support

Explore 142+ Servicenow consultant in Riyadh Saudi Arabia this January. Find roles across top companies and apply now to boost your career.

142 servicenow consultant jobs IN Riyadh Saudi Arabia

ServiceNow IRM Specialist & Business Consultant

ServiceNow Developer

ServiceNow Developer

Advisory Solution Consultant - Technology Workflows

Advisory Presales Solution Consultant - GRC Solutions

Command Center Analyst

Service Desk - Level 1 Agent Support