servicenow engineer

SailPoint Technologies

<div><p><b>Job title: ServiceNow Engineer &ndash; connectivity India
</b></p><p>About SailPoint:
</p><p>SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job &ndash; no more, no less.
</p><p></p><p><b>About the role:
</b></p><p>Want to be on a team that full of results-driven individuals who are constantly seeking to innovate? Want to make an impact? At SailPoint, our Engineering team does just that. Our engineering is where high-quality professional engineering meets individual impact. Our team creates products are built on amature, cloud-native event-driven microservices architecture hosted in AWS.
</p><p></p><p>SailPoint is seeking a Senior Software ServiceNow Engineer to help develop SailPoint ServiceNow Application. We are looking for well-rounded backend or full stack ServiceNow engineers who are passionate about ServiceNow Client side scripting, developing widgets, backend script, webservices.
</p><p>Also looking for knowledge in rest APIs, basic Java programming.
</p><p></p><p><b>Responsibilities:
</b></p><ul><li>Produce design document, analysis document, architecture diagram and rough estimates, and develop features based on product requirements.
</li><li>Collaborate with peers for grooming, development.
</li><li>Produce unit and end-to-end tests to improve code quality and maximize code coverage for new and existing features.
</li><li>Contribute to training, onboarding of new resources.
</li><li>Give Product demos to customers/internal stakeholders.
</li><li>Contribute to resolving customer queries/escalations.
</li><li>Creating new Environment as required.
</li></ul><p></p><p><b>Requirements:
</b></p><ul><li>Must have Strong 4+ years of experience in building ServiceNow Application Development, Integrations.
</li><li>Experience range 5 &ndash; 10 years.
</li><li>Understanding of scoped applications within ServiceNow. Work experience with custom scoped applications is a bonus.
</li><li>Experience working with Portal with ability to create custom widgets and pages.
</li><li>Understanding of AngularJS concepts like scope, root scope, angular service.
</li><li>Good knowledge of Client side scripting.
</li><li>Should have experience with Restful API testing and Microservices
</li><li>Good to have automation experience handling automation frameworks, backend API and UI automation.
</li><li>Good to have knowledge and testing experience with Amazon AWS (S3, Lambda, DynamoDB, CloudWatch etc).
</li><li>Good to have experience with logging/Metrics tools such as Kibana, Grafana, Prometheus etc.
</li><li>Good to know the Docker and its deployment along with containers spin up, grid, scaling etc.
</li><li>Should have strong analytical skills, attention to details and excellent troubleshooting/problem solving skills to address complex technical problems
</li><li>Team player with strong communications skills, excellent organizational and planning skills, ability to work on multiple tasks concurrently.
</li><li>Good to have experience working with JIRA for Agile Development, Defect Management and Test Case Management.
</li></ul><p></p><p><b>Preferred
</b></p><ul><li>Experience with testing SaaS Products.
</li><li>Experience with Continuous Delivery
</li><li>Experience instrumenting code for gathering production performance metrics
</li><li>What success looks like in the role
</li></ul><p></p><p><b>Within the first 30 days you will:
</b></p><ul><li>Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders, set up your development
</li><li>environment.
</li><li>Seek to deeply understand business problems or common engineering challenges and develop feature and unit test it.
</li></ul><p></p><p><b>By 90 days:
</b></p><ul><li>Proactively implement different enhancements, defect fixes by interacting independently with different (sometimes many) stakeholders, architects and
</li><li>members of your team.
</li><li>Take a committed approach to contributing to different projects development alongside less experienced engineers on your team&mdash;there&rsquo;s no room for ivory towers here.
</li></ul><p></p><p><b>By 6 months:
</b></p><ul><li>Collaborates with Product Management and Engineering Lead to estimate and develop small to medium complexity features more independently.
</li><li>Occasionally serve as an analysis expert during escalations of systems issues that have evaded the ability of less experienced engineers to solve in a
</li><li>timely manner.
</li><li>Share support of critical team systems by participating in calls with customers, learning the characteristics of currently running systems, and participating in improvements.
</li></ul><p></p><p><b>About SailPoint India and our Benefits:
</b></p><p>Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoint's commitment to excellence. Surrounded by a vibrant
</p><p>atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-
</p><p>evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoint's values of Integrity, Innovation, Impact
</p><p>and Individuals. Our Pune team works under a hybrid model enjoying the office 3 days a week (unless otherwise specified). We provide excellent office amenities,
</p><p>competitive salaries and strong benefits:
</p><ul><li>Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint.
</li><li>Company sponsored health-checkups for employees and discounted rates for dependents
</li><li>Annual performance bonus
</li><li>Private equity at certain levels
</li><li>24 Leaves every year in addition, 10 holidays
</li><li>Flexible Work hours
</li></ul><p></p><p>SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
</p><p></p><p>Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.</p></div>

ServiceNow Engineer

The Coca-Cola Company

<div><div><div><div><div><div><div><div>Egypt (Cairo)
</div></div></div></div><div><div><div>Information Technology
</div></div></div><div><div><div>Hybrid
</div></div></div><div><div><div>Experienced Professionals
</div></div></div></div></div></div><div><div><div><div><div><div><b>Department: </b>Enabling Technology, Digital &amp; Technology Platform Services.
</div><div><b>Location:</b> Egypt, Cairo.<br>
</div><div></div><br>
<div><b>The Senior ServiceNow Engineer</b> is responsible for configuring, customizing, and optimizing the ServiceNow platform to support business objectives and ensure the successful implementation of solutions across ITSM, HRSD, CSM, and SPM, with a strong emphasis on configuration over coding while adhering to platform best practices and technical standards. This role works closely with business stakeholders, product managers, and developers to translate requirements into functional solutions, while also contributing to automation initiatives, platform enhancements, and process improvements that drive operational efficiency.<br>
</div><div></div><br>
<div><b>YOUR KEY RESPONSIBILITIES:
</b></div><div><b>ServiceNow Configuration &amp; Implementation
</b></div><div><ul><li>Configure and customize ServiceNow applications to align with business processes and ITSM best practices.
</li><li>Implement Business Rules, UI Policies, Client Scripts, Flow Designer, and Workflows to enhance platform functionality.
</li><li>Support Service Catalog, Request Fulfillment, and CMDB maintenance, ensuring accurate and reliable data.
</li><li>Assist in integrating ServiceNow with enterprise systems using REST/SOAP APIs and Integration Hub.
</li><li>Ensure solutions are scalable, maintainable, and compliant with IT governance and security policies.
</li></ul></div><div><b>Technical Collaboration &amp; Support
</b></div><div><ul><li>Work closely with business analysts and product managers to understand requirements and translate them into technical configurations.
</li><li>Collaborate with Senior Configuration Leaders and Developers to implement ServiceNow enhancements.
</li><li>Troubleshoot and resolve configuration-related issues, ensuring platform stability and performance.
</li><li>Assist in testing, validation, and deployment of ServiceNow updates and new functionalities.
</li></ul></div><div><b>Process Optimization &amp; Automation
</b></div><div><ul><li>Identify opportunities to streamline processes using Flow Designer, Business Rules, and Orchestration.
</li><li>Support data quality initiatives and maintain CMDB integrity to improve system reliability.
</li><li>Participate in ServiceNow upgrade testing, ensuring platform compatibility with new releases.
</li></ul></div><div><b>Documentation &amp; Knowledge Sharing
</b></div><div><ul><li>Maintain technical documentation, including configuration guides, test cases, and process workflows.
</li><li>Support user training and knowledge sharing to improve platform adoption.
</li><li>Contribute to internal best practices and governance documentation.
</li></ul></div><div><b>Continuous Improvement &amp; Learning
</b></div><div><ul><li>Stay updated with ServiceNow platform releases and industry trends, proactively identifying areas for enhancement.
</li><li>Work towards ServiceNow certifications and expand technical expertise.
</li><li>Engage in learning opportunities and technical mentoring from senior team members.<br>
</li></ul></div><div></div><br>
<div><b>ARE THESE YOUR SECRET INGREDIENTS?
</b></div><ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, Information Technology, or a related field.
</li><li>3-5 years of experience in ServiceNow configuration and implementation.
</li><li>Hands-on experience in ITSM and exposure to HRSD, CSM, or SPM is a plus.
</li><li>ServiceNow Certified System Administrator (CSA) &amp; Certified Application Developer (CAD) certification.
</li><li>Familiarity with JavaScript, Glide API, Flow Designer, Business Rules, and Client Scripts.
</li><li>Understanding of ServiceNow integrations using REST/SOAP APIs and Integration Hub.
</li><li>Basic experience with Performance Analytics, dashboards, and reporting in ServiceNow.
</li><li>Strong problem-solving and analytical skills, with the ability to follow structured development guidelines.
</li><li>Exposure to Agile/Scrum methodologies and experience working in an enterprise environment.
</li><li>Strong attention to detail, time management, and ability to work under deadlines.
</li><li>Fluent in English (verbal and written), with good communication and stakeholder engagement skills.<br>
</li></ul><div></div><br>
<div><b>ABOUT YOUR NEW TEAM:
</b></div><div>We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
</div><div>We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
</div><div>We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
</div><div>And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP.<br>
</div><div></div><br>
<div><b>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
</b></div><div>At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.</div></div></div></div></div></div></div><div></div>

Senior ServiceNow Engineer

EPAM Systems

<div><p>We are looking for an experienced and dedicated <b>Lead ServiceNow Engineer</b> to join our team.</p><p>
In this role, you will be responsible for technical supervision, solution design, and hands-on development as part of a greenfield ServiceNow ITSM implementation project. Your work will include the creation of both a front-end portal and corresponding backend modules. This is a great opportunity for a knowledgeable professional who is ready to take on leadership duties and guide a team through a major IT service management implementation.</p><p><b>
Responsibilities</b></p><ul><li>
Lead and manage a small implementation team, while providing technical guidance and support</li><li>
Architect and design comprehensive solutions on the ServiceNow platform</li><li>
Ensure the solution's alignment with business requirements and industry best practices</li><li>
Execute hands-on development including customization, scripting, and configuration of ServiceNow</li><li>
Oversee code quality and implementation of development standards</li><li>
Collaborate with stakeholders to convert functional requirements into technical solutions</li><li>
Perform code reviews and troubleshoot any technical issues that arise during implementation</li><li>
Stay updated on ServiceNow capabilities and continuously work towards improvements</li></ul><p><b>
Requirements</b></p><ul><li>
Hands-on experience with ServiceNow, including front-end portal and corresponding backend modules</li><li>
Proven track record of leading and managing a team implementing end-to-end ServiceNow ITSM solutions</li><li>
Expertise in the technical areas of ServiceNow ITSM such as solution design, development, scripting, and configuration</li><li>
Strong understanding of ITIL processes</li><li>
Excellent problem-solving skills, including experience with code reviews and troubleshooting during the implementation phase</li><li>
Exceptional communication skills with the ability to clearly explain complex technical concepts</li><li>
English B2 and above</li></ul><p><b>
Nice to have</b></p><ul><li>
Up-to-date ServiceNow certifications</li></ul><p><b>
We offer</b></p><ul><li>
CONTINUOUS UPSKILLING, LEARNING &amp; DEVELOPMENT<ul><li>
Diversity of tasks and projects</li><li>
Assessment center for objective review of competency level</li><li>
Personal development plan</li><li>
Mentoring programs and leadership development</li><li>
Certification and professional development support</li><li>
Access to learning platforms including more than 2,500 internal courses and the LinkedIn Learning library with 20,000+ courses</li><li>
English courses taught by certified teachers</li></ul></li><li>
CORPORATE BENEFITS<ul><li>
Extra leave days</li><li>
Referral bonuses</li></ul></li><li>
COMPENSATION PACKAGE<ul><li>
Competitive compensation paid in USD</li><li>
Regular salary and performance reviews</li></ul></li><li>
MEDICAL &amp; HEALTHCARE<ul><li>
Private health insurance</li><li>
Well-being events</li></ul></li><li>
WORKING ENVIRONMENT<ul><li>
Recreation areas and kitchens</li><li>
Tea, coffee, and snacks</li><li>
Well-being events</li><li>
Sports equipment and game consoles</li><li>
IT Equipment</li><li>
Microsoft's Software Assurance Home Use Program (HUP)</li></ul></li></ul><p><i>
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.</i></p></div>

Lead ServiceNow Engineer

NuStar Technologies

<div>
 Desired Competencies (Technical/Behavioral Competency)
 <br/>
 <br/>
 Must-Have 1. Proven experience as a ServiceNow Developer with expertise in Customer Service Management (CSM) and financial modules. 2. Strong understanding of ServiceNow architecture, data model, and security principles. 3. Experience in designing and implanting ServiceNow solutions, including custom applications, workflows, and integrations. 4. Proficiency in JavaScript, HTML, CSS, and other web technologies. 5. Excellent analytical and problem-solving skills. 6. Strong communication and collaboration abilities. 7. ServiceNow Certified System Administrator (CSA) certification is preferred. 8. Experience with virtual agent deployment is a plus. 9. Ability to work independently and as part of a team in a fast-paced environment..
 <br/>
 <br/>
 Good-to-Have
 <br/>
 <br/>
 <ul>
  <li>
   Prior experience in Customer facing roles will be an added advantage
  </li>
  <li>
   Prior experience of working in production support environment
  </li>
  <li>
   Experience with Requirement analysis and design
   <br/>
   <br/>
  </li>
 </ul>
 SN Responsibility of / Expectations from the Role
 <br/>
 <br/>
 1 Collaborate with stakeholders to gather requirement and design solution using the ServiceNow platform.
 <br/>
 <br/>
 2 Develop custom applications, workflows, and automations withing ServiceNow to support Customer Service Management and Financial processes.
 <br/>
 <br/>
 3 Configure and customize ServiceNow modules to optimize functionality and user experience.
 <br/>
 <br/>
 4 Integrate ServiceNow with other systems and applications as needed.
 <br/>
 <br/>
 5 Troubleshoot and resolve issues related to ServiceNow configurations, workflows, and integrations.
 <br/>
 <br/>
 6 Provide technical expertise and guidance to the team members and stakeholders.
 <br/>
 <br/>
 7 Stay updated on ServiceNow best practices, new features, and industry trends.
 <br/>
 <br/>
 8 Assist in the evaluation and implementation of third-party applications and plugins within ServiceNow.
 <br/>
 <br/>
 9 Contribute to the development of documentation, training materials, and user guides.
 <br/>
 <br/>
 10 Participate in testing and quality assurance activities to ensure the reliability and performance of ServiceNow solutions.
 <br/>
 <br/>
 Type Details of The Role (For Candidate Briefing)
 <br/>
 <br/>
 Reporting To Which
 <br/>
 <br/>
 Role Delivery Partner
 <br/>
 <br/>
 Size of the Team, if
 <br/>
 <br/>
 any Reporting to this
 <br/>
 <br/>
 Role 02. No Reporting, Individual Contributor &amp; should be a team player.
 <br/>
 <br/>
 On-site Opportunity NA
 <br/>
 <br/>
 Unique Selling
 <br/>
 <br/>
 Proposition (USP) of
 <br/>
 <br/>
 The Role SME position
 <br/>
 <br/>
 Details of The Project
 <br/>
 <br/>
 (A short Briefing on
 <br/>
 <br/>
 the Project may be
 <br/>
 <br/>
 attached with this
 <br/>
 <br/>
 document for
 <br/>
 <br/>
 candidate- briefing).
 <br/>
 <br/>
 It may be shared with
 <br/>
 <br/>
 external stakeholders
 <br/>
 <br/>
 like job-agencies etc. client has engaged for implementation, enhancements and support of ServiceNow CSM and some of the Accounting modules.
</div>


ServiceNow Engineer/Developer

Kreative Technologies

<div><p><b>Job Posting ID:</b> KT_236_JOB</p>
<p><b>Position:</b> ServiceNow Integration Engineer<br>
<br>
<b>Clearance:</b> Must be a U.S. citizen eligible for a security clearance</p>
<p><b>FT/PT Status:</b> Full-time employment</p>
<p><b>Location:</b> Remote</p>
<p><b>Education:</b> Bachelor's degree in Information Technology, Cybersecurity, or a related field (or equivalent experience).</p>
<p><b>Overview:</b><br>
The candidate will be responsible for implementing and managing ServiceNow's GRC (Government Risk and Compliance), IRM (Integrated Risk Management), and CAM (Continuous Authorization and Monitoring) solutions. This role ensures that organizational risk, compliance, and authorization processes are effectively supported through ServiceNow's platform.<br>
</p><p><b>Responsibilities:</b></p>
<ul><li>Lead the configuration, customization, and deployment of ServiceNow GRC, IRM, and CAM modules to meet organizational needs.</li></ul>
<ul><li>Translate business requirements into functional and technical solutions within ServiceNow.</li></ul>
<ul><li>Integrate existing governance, risk, and compliance processes into ServiceNow workflows.</li></ul>
<ul><li>Collaborate with stakeholders to develop and maintain dashboards, reports, and metrics for continuous monitoring.</li></ul>
<ul><li>Ensure alignment with federal and organizational security frameworks, such as NIST RMF, FISMA, and FedRAMP.</li></ul>
<ul><li>Provide technical leadership in assessing, implementing, and supporting risk and compliance automation.</li></ul>
<ul><li>Conduct training and knowledge transfer sessions for end users and administrators</li></ul>
<p><b>Education/Skills/ Minimum Qualifications:</b><br>
&bull; Bachelor's degree in Information Technology, Cybersecurity, or a related field (or equivalent experience).</p>
<ul><li>Must be a U.S. Citizen eligible for a security clearance.</li></ul>
<ul><li>Proven experience in implementing ServiceNow GRC, IRM, and/or CAM modules.</li></ul>
<ul><li>Strong understanding of compliance frameworks, continuous monitoring, and risk management standards.</li></ul>
<ul><li>ServiceNow certification in GRC or IRM preferred.</li></ul>
<ul><li>Independent problem-solving skills, strong analytical abilities, creativity, and a customer service-oriented focus with the ability to work with minimal supervision</li></ul>
<ul><li>Excellent oral and written communication skills</li></ul><br>
<p><br>
<i>Kreative Technologies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. Kreative Technologies does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, veteran status, disability status, pregnancy, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.</i></p></div>

ServiceNow Integration Engineer

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><b>Responsibility of / Expectations from the Role</b>
<ul><li> Designs and develops solutions on the ITSM/ITOM modules using best practices</li></ul>
<ul><li> Partners with ServiceNow Business Analyst to understand requirements and possible solutions</li></ul>
<ul><li> Takes ownership of complex business requirements and works them to completion</li></ul>
<ul><li> Takes ownership of incident queue and work on remediation to completion</li></ul>
<ul><li> Works closely with the ServiceNow functional team and external development partners to build requested items</li></ul>
<ul><li> Experience configuring and improving core and custom applications</li></ul>
<ul><li> &amp;n bsp; Experience configuring and maintaining workflows, flow designs, scripts, UI design, ACL and business rules</li></ul>
<ul><li> Configure and maintain notifications, UI pages, UI Macros, Script includes and Formatters</li></ul>
<ul><li> Has working knowledge of ServiceNow ITSM/ITOM integrations using out of the box spokes or APIs</li></ul>
<ul><li> Develops reports and dashboards using core ServiceNow functionality</li></ul>
</div></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Engineer</div>
</div><div><div><b>Job Id</b></div>
<div>378299</div>
</div><div><div><b>Desired Skills</b></div>
<div>ITSM | Service Now</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF COMPUTER SCIENCE</div></div></div><div></div>

Service now HRSD

<div><div><div><div><div><div><div><div>Egypt (Cairo)
</div></div></div></div><div><div><div>Information Technology
</div></div></div><div><div><div>Hybrid
</div></div></div><div><div><div>Experienced Professionals
</div></div></div></div></div></div><div><div><div><div><div><div><b>Department:</b> Digital Factory, Digital &amp; Technology Platform Services.
</div><div><b>Location:</b> Cairo, Egypt.<br>
</div><div></div><br>
<div>The <b>Senior ServiceNow Developer</b> is responsible for configuring, customizing, and optimizing the ServiceNow platform to support business objectives, ensuring successful implementation of solutions across ITSM, HRSD, CSM, and SPM while adhering to platform best practices and technical standards. Working closely with product managers and ServiceNow engineers, this role translates business requirements into functional solutions and contributes to automation initiatives and platform enhancements that drive operational efficiency and continuous improvement.<br>
</div><div></div><br>
<div><b>YOUR KEY RESPONSIBILITIES:
</b></div><div><b>ServiceNow Configuration &amp; Implementation
</b></div><div><ul><li>Configure and customize ServiceNow applications to align with business processes and ITSM best practices.
</li><li>Advanced proficiency in JavaScript, Glide API, and ServiceNow scripting (Business Rules, Script Includes, UI Policies, Client Scripts).
</li><li>Assist in integrating ServiceNow with enterprise systems using REST/SOAP APIs and Integration Hub.
</li><li>Ensure solutions are scalable, maintainable, and compliant with IT governance and security policies.
</li><li>Develop/customizes ServiceNow portals/widgets
</li></ul></div><div><b>Technical Collaboration &amp; Support
</b></div><div><ul><li>Work closely with ServiceNow engineers and product managers to understand requirements and translate them into technical configurations.
</li><li>Collaborate with Senior Configuration Leaders to implement ServiceNow enhancements.
</li><li>Troubleshoot and resolve customization-related issues, ensuring platform stability and performance.
</li><li>Assist in validation, and deployment of ServiceNow updates and custom functionalities.
</li><li>Participation in code review sessions.
</li></ul></div><div><b>Process Optimization &amp; Automation
</b></div><div><ul><li>Identify opportunities to streamline processes using Flow Designer, Business Rules, and Orchestration.
</li><li>Support data quality initiatives and maintain CMDB integrity to improve system reliability.
</li><li>Participate in ServiceNow upgrade validation, ensuring platform compatibility with new releases.
</li></ul></div><div><b>Documentation &amp; Knowledge Sharing
</b></div><div><ul><li>Maintain technical documentation, including configuration guides, test cases, and process workflows.
</li><li>Support ServiceNow Engineer training and knowledge sharing to improve platform adoption.
</li><li>Contribute to internal best practices and governance documentation.
</li></ul></div><div><b>Continuous Improvement &amp; Learning
</b></div><div><ul><li>Stay updated with ServiceNow platform releases and industry trends, proactively identifying areas for enhancement.
</li><li>Work towards ServiceNow certifications and expand technical expertise.
</li><li>Engage in learning opportunities and technical mentoring from senior team members.<br>
</li></ul></div><div></div><br>
<div><b>ARE THESE YOUR SECRET INGREDIENTS?
</b></div><ul><li>University Degree in computer science or equivalent.
</li><li>4+ years of experience in ServiceNow configuration and implementation.
</li><li>Hands-on experience in ITSM and exposure to HRSD, CSM, or SPM is a plus.
</li><li>Advanced proficiency in JavaScript, Glide API, and ServiceNow scripting (Business Rules, Script Includes, UI Policies, Client Scripts).
</li><li>Deep knowledge of data modeling, Access Control Rules (ACLs), and performance optimization techniques.
</li><li>Skilled in building and maintaining REST/SOAP integrations, MID Servers, and IntegrationHub spokes.
</li><li>Experience with AngularJS and/or Angular (2+), especially in the context of Service Portal or custom UI development.
</li><li>Strong problem-solving and analytical skills, with the ability to follow structured development guidelines.
</li><li>ServiceNow Certified System Administrator (CSA) &amp; Certified Application Developer (CAD) certification.
</li><li>Exposure to Agile/Scrum methodologies and experience working in an enterprise environment.
</li><li>Basic experience with Performance Analytics, dashboards, and reporting in ServiceNow.
</li><li>Strong attention to detail, time management, and ability to work under deadlines.
</li><li>Fluent in English (verbal and written), with good communication and stakeholder engagement skills.<br>
</li></ul><div></div><br>
<div><b>ABOUT YOUR NEW TEAM:
</b></div><div>We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
</div><div>We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
</div><div>We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
</div><div>And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP.<br>
</div><div></div><br>
<div><b>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
</b></div><div>At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.</div></div></div></div></div></div></div><div></div>

Senior ServiceNow Developer

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