servicenow implementation specialist

DXC Technology

Key Responsibilities:<ul> <li>Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules.</li> <li>Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow workflows and automations.</li> <li>Apply ITIL framework principles to optimize and align service management processes within ServiceNow.</li> <li>Manage integrations between ServiceNow and external systems to support seamless operations.</li> <li>Provide technical mentorship and leadership to project teams, ensuring quality and adherence to best practices.</li> <li>Stay current with ServiceNow platform updates and industry trends to continuously enhance solution capabilities.</li> <li>Drive continuous improvement initiatives leveraging ServiceNow functionalities to improve IT and HR service delivery.</li> </ul>Required Skills and Experience:<ul> <li>Strong hands-on experience with ServiceNow ITSM, HRSD, and ITOM modules.</li> <li>Solid understanding of ITIL processes and frameworks and their application within ServiceNow environments.</li> <li>Experience in scripting, workflow design, and platform customization.</li> <li>Proven ability to manage and deliver complex ServiceNow projects in a client-facing role.</li> <li>Excellent communication, stakeholder management, and problem-solving skills.</li> <li>Relevant certifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) for ITSM/HRSD/ITOM, and ITIL Foundation are highly desirable.</li> <li>Bachelor s degree in Computer Science, Information Technology, or related discipline.</li> </ul>

ServiceNow Senior Technical Consultant

<div>Job Description:
Key Responsibilities:<ul><li>
Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules.</li><li>
Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow workflows and automations.</li><li>
Apply ITIL framework principles to optimize and align service management processes within ServiceNow.</li><li>
Manage integrations between ServiceNow and external systems to support seamless operations.</li><li>
Provide technical mentorship and leadership to project teams, ensuring quality and adherence to best practices.</li><li>
Stay current with ServiceNow platform updates and industry trends to continuously enhance solution capabilities.</li><li>
Drive continuous improvement initiatives leveraging ServiceNow functionalities to improve IT and HR service delivery.</li></ul>
Required Skills and Experience:<ul><li>
Strong hands-on experience with ServiceNow ITSM, HRSD, and ITOM modules.</li><li>
Solid understanding of ITIL processes and frameworks and their application within ServiceNow environments.</li><li>
Experience in scripting, workflow design, and platform customization.</li><li>
Proven ability to manage and deliver complex ServiceNow projects in a client-facing role.</li><li>
Excellent communication, stakeholder management, and problem-solving skills.</li><li>
Relevant certifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) for ITSM/HRSD/ITOM, and ITIL Foundation are highly desirable.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related discipline.</li></ul>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.</div>

Takamol Holding

<div>
 
 Job Description
 
 
 
 We are seeking a highly skilled and motivated
 
 Lead ServiceNow Engineer
 
 to oversee the design, development, implementation, and maintenance of ServiceNow solutions across the enterprise. This role requires deep expertise in the ServiceNow platform, hands-on development skills, and leadership capabilities to guide a team of ServiceNow developers and administrators. The ideal candidate will act as a technical lead, ensuring best practices, performance optimization, and successful delivery of ServiceNow projects aligned with business objectives.
 
 
 
 Job Requirements
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Lead the design and development of ServiceNow solutions including ITSM, ITOM, HRSD, SecOps, or other modules as needed.
 </li>
 <li>
 Provide architectural guidance and best practices for ServiceNow implementation and integrations.
 </li>
 <li>
 Translate business requirements into well-architected technical solutions.
 </li>
 <li>
 Manage and mentor a team of ServiceNow developers and administrators.
 </li>
 <li>
 Collaborate with cross-functional teams (IT, Security, HR, etc.) to gather requirements and implement platform enhancements.
 </li>
 <li>
 Ensure platform governance, compliance, and alignment with ITIL standards.
 </li>
 <li>
 Lead upgrade and patch management processes, testing, and deployment of new features.
 </li>
 <li>
 Develop custom applications, workflows, UI policies, business rules, and integrations with external systems via REST/SOAP APIs.
 </li>
 <li>
 Monitor platform performance and implement improvements as needed.
 </li>
 <li>
 Maintain comprehensive documentation for configurations, procedures, and support.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience).
 </li>
 <li>
 6+ years of experience in ServiceNow development and configuration.
 </li>
 <li>
 2+ years in a lead or senior role overseeing ServiceNow projects and teams.
 </li>
 <li>
 Strong understanding of ServiceNow architecture and data model.
 </li>
 <li>
 Proficiency in JavaScript, Glide, Flow Designer, IntegrationHub, and ServiceNow scripting.
 </li>
 <li>
 Experience with ServiceNow integrations using REST/SOAP, MID Servers, and 3rd-party platforms.
 </li>
 <li>
 In-depth knowledge of at least two major ServiceNow modules (e.g., ITSM, ITOM, SecOps, HRSD).
 </li>
 <li>
 Familiarity with Agile/Scrum methodologies and tools (e.g., Jira, ServiceNow Agile).
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 ServiceNow Certified System Administrator (CSA) &ndash; required
 </li>
 <li>
 ServiceNow Certified Implementation Specialist (CIS) in one or more areas &ndash; preferred
 </li>
 <li>
 Experience with CMDB, Discovery, and Service Mapping
 </li>
 <li>
 ITIL v3/v4 certification
 </li>
 <li>
 Leadership experience in enterprise-level ServiceNow implementations
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Strong problem-solving abilities and attention to detail
 </li>
 <li>
 Ability to prioritize tasks in a fast-paced environment
 </li>
 <li>
 Comfortable working both independently and in a team
 </li>
 </ul>
</div>

ServiceNow Product Engineering Lead

Linking Humans

Key Responsibilities - Lead the design and optimisation of ServiceNow processes across multiple modules (ITSM, ITOM, CSM, HRSD, ITBM, GRC, FSM, ITAM). - Act as a subject matter expert, providing guidance to clients and internal teams on ITIL-aligned service management practices. - Engage with stakeholders to gather requirements, document business processes, and develop functional specifications. - Translate business requirements into scalable, efficient ServiceNow solutions. - Collaborate with technical teams to ensure configurations, customisations, and integrations align with process designs. - Support testing and validation phases, creating test scripts and guiding UAT to ensure accurate solution delivery. - Mentor junior team members and provide expert input on process improvements and platform best practices. Required Experience &amp; Qualifications - 4+ years of hands-on ServiceNow experience across multiple modules. - Proven experience in process design, configuration, and consulting. - ServiceNow CSA (Certified System Administrator) required. - At least three ServiceNow CIS (Certified Implementation Specialist) certifications. - ITIL 4 Foundation certification. - Strong stakeholder management, communication, and problem-solving skills. - Ability to work independently and within a team.

ServiceNow Process Architect

<div>Job Description:
Job Summary:
We are looking for an experienced ServiceNow Technical Consultant with proven expertise in ITSM, HRSD, and ITOM modules, coupled with a strong understanding of ITIL best practices. This role requires technical leadership in delivering end-to-end ServiceNow solutions that drive operational excellence and business transformation.
Key Responsibilities:<ul><li>
Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules.</li><li>
Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow workflows and automations.</li><li>
Apply ITIL framework principles to optimize and align service management processes within ServiceNow.</li><li>
Manage integrations between ServiceNow and external systems to support seamless operations.</li><li>
Provide technical mentorship and leadership to project teams, ensuring quality and adherence to best practices.</li><li>
Stay current with ServiceNow platform updates and industry trends to continuously enhance solution capabilities.</li><li>
Drive continuous improvement initiatives leveraging ServiceNow functionalities to improve IT and HR service delivery.</li></ul>
Required Skills and Experience:<ul><li>
Strong hands-on experience with ServiceNow ITSM, HRSD, and ITOM modules.</li><li>
Solid understanding of ITIL processes and frameworks and their application within ServiceNow environments.</li><li>
Experience in scripting, workflow design, and platform customization.</li><li>
Proven ability to manage and deliver complex ServiceNow projects in a client-facing role.</li><li>
Excellent communication, stakeholder management, and problem-solving skills.</li><li>
Relevant certifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) for ITSM/HRSD/ITOM, and ITIL Foundation are highly desirable.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related discipline.</li></ul>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.</div>

DXC Consulting & Engineering Services

<div>
 
 Job Description
 
 
 
 
 Job Summary:
 
 
 
 We are seeking a highly skilled and motivated ServiceNow Technical Consultant to join our dynamic team. This role requires deep expertise in ServiceNow modules, particularly IT Service Management (ITSM), Human Resource Service Delivery (HRSD), and the highly sought-after IT Operations Management (ITOM). The ideal candidate will possess strong technical and consulting skills, with a proven ability to deliver complex ServiceNow solutions that drive business transformation.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage the design, development, and implementation of ServiceNow solutions focusing on ITSM, HRSD, and ITOM modules.
 </li>
 <li>
 Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications and scalable solutions.
 </li>
 <li>
 Provide technical leadership and mentoring to junior team members and stakeholders.
 </li>
 <li>
 Drive process improvements and automation initiatives to optimize service delivery using ServiceNow platform capabilities.
 </li>
 <li>
 Oversee integration of ServiceNow with third-party tools and legacy systems, ensuring seamless workflows.
 </li>
 <li>
 Ensure adherence to best practices and governance in ServiceNow development and administration.
 </li>
 <li>
 Act as a key liaison between business units, IT teams, and vendors, facilitating clear communication and efficient project execution.
 </li>
 <li>
 Maintain up-to-date knowledge of ServiceNow product updates, industry trends, and emerging technologies.
 </li>
 <li>
 Support ITIL-aligned processes and encourage adoption of ITIL best practices to enhance IT service management maturity.
 
 
 </li>
 </ul>
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 Strong expertise in ServiceNow ITSM and HRSD modules, including configuration, customization, and implementation.
 </li>
 <li>
 Proven experience with ServiceNow ITOM, encompassing event management, discovery, service mapping, and operational intelligence.
 </li>
 <li>
 Hands-on experience with ServiceNow platform scripting (JavaScript, Glide API), workflows, and integrations.
 </li>
 <li>
 Understanding of ITIL framework and practical application in ServiceNow implementations is a strong plus.
 </li>
 <li>
 Experience with Agile methodologies and DevOps practices in ServiceNow delivery.
 </li>
 <li>
 Excellent problem-solving, communication, and stakeholder management skills.
 </li>
 <li>
 Ability to work independently and lead teams in a fast-paced, client-facing environment.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field; relevant certifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) for ITSM/HRSD/ITOM, and ITIL Foundation preferred.
 
 
 </li>
 </ul>
 At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
 
 
 
 Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available
 
 here
 
 
 .
 
 
</div>

ServiceNow Technical Consultant

<div>Job Description:
Job Summary:
We are seeking a highly skilled and motivated ServiceNow Technical Consultant to join our dynamic team. This role requires deep expertise in ServiceNow modules, particularly IT Service Management (ITSM), Human Resource Service Delivery (HRSD), and the highly sought-after IT Operations Management (ITOM). The ideal candidate will possess strong technical and consulting skills, with a proven ability to deliver complex ServiceNow solutions that drive business transformation.
Key Responsibilities:<ul><li>
Lead and manage the design, development, and implementation of ServiceNow solutions focusing on ITSM, HRSD, and ITOM modules.</li><li>
Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications and scalable solutions.</li><li>
Provide technical leadership and mentoring to junior team members and stakeholders.</li><li>
Drive process improvements and automation initiatives to optimize service delivery using ServiceNow platform capabilities.</li><li>
Oversee integration of ServiceNow with third-party tools and legacy systems, ensuring seamless workflows.</li><li>
Ensure adherence to best practices and governance in ServiceNow development and administration.</li><li>
Act as a key liaison between business units, IT teams, and vendors, facilitating clear communication and efficient project execution.</li><li>
Maintain up-to-date knowledge of ServiceNow product updates, industry trends, and emerging technologies.</li><li>
Support ITIL-aligned processes and encourage adoption of ITIL best practices to enhance IT service management maturity.</li></ul>
Required Skills and Experience:<ul><li>
Strong expertise in ServiceNow ITSM and HRSD modules, including configuration, customization, and implementation.</li><li>
Proven experience with ServiceNow ITOM, encompassing event management, discovery, service mapping, and operational intelligence.</li><li>
Hands-on experience with ServiceNow platform scripting (JavaScript, Glide API), workflows, and integrations.</li><li>
Understanding of ITIL framework and practical application in ServiceNow implementations is a strong plus.</li><li>
Experience with Agile methodologies and DevOps practices in ServiceNow delivery.</li><li>
Excellent problem-solving, communication, and stakeholder management skills.</li><li>
Ability to work independently and lead teams in a fast-paced, client-facing environment.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field; relevant certifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) for ITSM/HRSD/ITOM, and ITIL Foundation preferred.</li></ul>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.</div>

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