services engineer

IPG Photonics Corporation

<div><p><b>IPG Photonics </b>is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life.
</p><p>Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society.</p>
<p>
</p><p>Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and working hand-in-hand with skilled teams of software and hardware engineers.</p>
<p>
</p><p><b>Job Summary</b></p>
<p>
IPG Photonics is seeking a highly motivated and experienced individual to fill a critical role in the delivery of professional applications services for IPG products and customers. The Applications Services Engineer will work with state of the art laser processing equipment, as well as the latest in robotics and machine tool technology. The ideal applicant is a hands-on person who enjoys working with machinery and electronics. Additionally, good work ethics and strong interpersonal skills are required since the position involves daily contact with IPG customers.</p>
<p>
The position will be based out of Novi, MI and remotely supported as needed by Kingston, Ontario and Oxford, MA.</p>
<p>
</p><p><b>Duties/Responsibilities:</b></p>
<ul>
<li>Strong customer service focused skills; communication of technical details to customers to support various application related requests, process troubleshooting to determine support requirements, and coordinating schedules for customer site visits</li>
<li>Equipment demonstrations for potential customers.</li>
<li>Identify and recommend equipment based on application evaluation feasibility test.</li>
<li>Set up &amp; operation of robotic &amp; CNC laser welding / cutting /drilling equipment for customer application testing</li>
<li>Perform inspection of samples, including optical microscopy and metallographic cross sectioning, polishing for weld inspection</li>
<li>Documentation of test results in electronic reports</li>
<li>Support of engineering department testing, design, new design recommendations</li>
<li>Support of Sales department at trade shows and customer sales visits/calls</li>
<li>Advise management on customer satisfaction, product quality/reliability, and potential product improvement ideas</li>
</ul>
<p></p><p><b>Additional Responsibilities:</b></p>
<ul>
<li>Applications Service Engineers are expected to maintain proper personal appearance as a representative of IPG Photonics.</li>
<li>Engineers should display good interpersonal skills, excellent customer service, and behave as a team player.</li>
<li>Engineers must consider upselling opportunities while onsite and be willing to complete other duties as assigned.</li>
</ul>
<p></p>Requirements:
<p><b>Education:</b></p>
<ul>
<li>BS Engineering degree</li>
<li>1+ years experience in similar role</li>
<li>Background in electronics, machine or manufacturing technology</li>
<li>Experience with CAD/CAM, CNC or robotic system programming</li>
<li>Ability to quickly learn and assimilate new information across a wide range of topics.</li>
<li>Demonstrated ability to work independently, complete tasks on schedule, and meet deadlines.</li>
<li>Previous industrial laser applications experience a plus</li>
</ul>
<p></p><p><b>Required Abilities:</b></p>
<ul>
<li>Up to 80% of travel may be needed depending upon customer needs.</li>
<li>Valid driver's license required</li>
<li>Ability to work and troubleshoot independently</li>
<li>Excellent written and oral communication skills</li>
<li>Reading and interpreting of electrical schematics, pneumatic and mechanical drawings</li>
<li>Knowledge and experience with PLCs are a plus</li>
<li>General knowledge of fiber optic components and test equipment is a plus</li>
<li>Experience with optical and electrical test methods and equipment in support of active fiber devices such as fiber amplifiers and lasers is a plus.</li>
</ul>
<p></p><p><b>Physical Requirements:</b></p>
<ul>
<li>Must be able to lift fifty pounds and travel</li>
</ul>
<br>
Req Benefits: Pay Range: The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience. Other Compensation: Employees in this role are eligible for additional rewards which could include: Annual Discretionary Bonus or Sales Bonus as Applicable Benefits Provided: All Regular* US employees receive: Paid vacation time accrued based on years of service Paid sick time 12 (twelve) Paid Holidays Each Calendar Year *Prorated for reduced hour schedules Additional Benefits Offered: IPG also offers access to: Medical, dental, and vision insurance plans with options for HSA/FSA Dependent Care FSA Paid Basic Life and AD&amp;D Insurance Short-term and Long-term Disability insurance 401(k) plan with Company matching Employee Stock Purchase Plan (ESPP) Tuition Reimbursement Program Employee Assistance Program (EAP) Adoption Assistance Pet Insurance Parental Bonding Leave Bright Horizons Backup Care Bright Horizons College Coach *Benefits eligibility may differ by program for reduced hour schedules. Deadline and How to Apply This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting. For full consideration, please click on the link to apply.</div>

Applications Services Engineer

ss8 networks

<div><div><b>Company Overview:</b><br>
About SS8 Networks: As a leader in Lawful and Location Intelligence, SS8 helps make societies safer. Our commitment is to extract, analyze, and visualize the critical intelligence that gives law enforcement, intelligence agencies, and emergency services the real-time insights that help save lives. Our high-performance, flexible, and future-proof solutions also enable mobile network operators to achieve regulatory compliance with minimum disruption, time, and cost. SS8 is trusted by the largest government agencies, communications providers, and systems integrators globally.</div><div>
</div><div><b>
Position:</b> Associate Services Engineer</div><div>
</div><div><b>
Location:</b> USA - Remote</div><div>
</div><div><b>
Job Description:</b><br>
As an Associate Services Engineer, you will support the successful deployment and integration of SS8&rsquo;s solutions at customer sites. Working closely with senior engineers, project managers, and customers, you will assist in installing, configuring, and testing high-availability systems across a range of environments, including telecom networks, data centers, and cloud platforms.</div><div>
</div><div>
The successful candidate will be required to work onsite in the Farnborough (Hampshire) office 3 days per week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites. The role will require occasional domestic and international travel (up to 25%).</div><div>
</div><div><b>
Duties/Responsibilities of Position:</b></div><div><ul><li>
Assist in the installation and configuration of SS8 lawful intelligence and analytics solutions.</li><li>
Participate in system integrations involving telecom network elements (e.g., DPI, probes, mediation systems).</li><li>
Support on-site and remote deployments, ensuring solutions meet customer and regulatory requirements.</li><li>
Work with senior engineers to troubleshoot issues, escalate bugs, and verify fixes.</li><li>
Run system health checks, perform acceptance testing, and generate implementation documentation.</li><li>
Maintain accurate records of implementation progress and provide timely status updates.</li><li>
Learn and understand protocols such as TCP/IP, SIP, GTP, HTTP, Diameter, and lawful intercept standards (e.g., ETSI, CALEA).</li><li>
Collaborate with internal R&amp;D and QA teams to ensure product readiness for deployment.</li><li>
Comply with information security standards and customer confidentiality requirements.</li><li>
Provide remote support to customer base</li></ul></div><div><b>
Position Specific Competencies/Skills Required:</b></div><div>
</div><div><b>
Essential:</b></div><div><ul><li>
Basic understanding of networking concepts (IP addressing, routing, firewalls, VLANs).</li><li>
Familiarity with Linux/Unix environments and command-line usage.</li><li>
Interest in cybersecurity, telecom infrastructure, or law enforcement technologies.</li><li>
Strong problem-solving mindset and attention to detail.</li><li>
Willingness to travel occasionally to customer locations (domestic and international).</li><li>
Excellent communication skills and a desire to work in a customer-facing technical role.</li><li>
Case Management &amp; SLAs: Proficiency in managing a structured workload via a customer ticket portal; must be able to categorize issues by priority (P1&ndash;P3), conduct thorough initial investigations to gather technical requirements, provide consistent customer updates, and drive issues to resolution within defined Service Level Agreement (SLA) timers.</li></ul></div><div><b>
Desirable (Nice to Have):</b></div><div><ul><li>
Exposure to Wireshark or similar packet analysis tools.</li><li>
Knowledge of virtualization (VMware, KVM) or containerization (Kubernetes, Docker).</li><li>
Scripting knowledge (Bash, Python) for automation and log parsing.</li><li>
Understanding of telecom networks, mobile core (3G/4G/5G), or ISP environments.</li><li>
Familiarity with ETSI/CALEA lawful intercept standards and protocols.</li><li>
Proficiency in using AI tools (e.g. ChatGPT, Microsoft Copilot, etc..) to enhance productivity, automate workflows, generate content, or support decision-making</li></ul></div><div><div><b>
Experience and Education Requirements:</b><br>
Bachelor&rsquo;s degree or equivalent in Computer Science, Engineering, Telecommunications, or related field.</div><div>
</div><div>
The expected salary range for this position is $60,000 - $75,000 annually. Actual compensation will be determined based on the candidate's skills, experience and qualifications. We offer a comprehensive benefits package including medical, dental, vision, 401(k) with company match, and paid time off.<br>
<br>
SS8 is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other protected status under applicable law.</div><div>
</div><div><b>
Agency Disclaimer:</b><br>
SS8 does not accept unsolicited resumes from staffing agencies, search firms, or third parties. Any resumes submitted without a signed agreement in place will be considered the property of SS8, and no fees will be paid if a candidate is hired as a result.</div></div></div>

Associate Services Engineer (Req ID: 2026-08)

OSI Systems, Inc

<div>Overview:
<div>
At Spacelabs Healthcare, you make a difference.</div><div></div><div><br>
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.</div><div></div><div><br>
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance patient experience, improve population health, reduce costs, support care team well-being, and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.</div><div>
Because while we may not be at a patient&rsquo;s bedside, their health is still in our hands.</div><div></div><div><br>
Our Field Service Engineer II is responsible for the quality service of Spacelabs products and for customer satisfaction within an assigned territory. Works under supervision and performs duties in compliance with established procedures. Excellent technical and communication skills are needed to positively interact with customers and company personnel. Successful candidates will be self-starters who can manage their time and schedules independently, will also possess analytical/technical abilities and basic business acumen, and effectively communicate at all levels of the organization.</div><br>
<div></div>
Responsibilities:
<ul><li>Achieve annual revenue goal by promoting sales of service contracts, billable services, and Spacelab&rsquo;s products and offerings.</li><li>
Support Regional Service Manager and region in achieving assigned Operating profit goals.</li><li>
Install approved equipment upgrades and modifications as required in accordance with technical documents and publications.</li><li>
Install and relocate Spacelabs products in accordance with policies, procedures and approved technical documents and publications.</li><li>
Provide assistance in OJT training of all regional new hires before and after new hire training.</li><li>
Responsible for mentoring new FSEs as required.</li><li>
Responsible for seeking out new training to keep up with technology as it changes.</li><li>
Perform all assigned PM's, PA's and remedial maintenance and provide necessary records to hospitals and Regional Service Manager (RSM).</li><li>
Respond to all assigned customer service calls and apply corporate policy guidelines.</li><li>
Submit accurate and complete reports in a timely manner regarding expenses, timecards and service reports.</li><li>
Prepare service Contract Quotes in coordination with RSM and Contract Administration.</li><li>
Support sales efforts by assisting with equipment demonstrations and clinical evaluations.</li><li>
Asssist sales with pre-sale configurations and consultation as required.</li><li>
Control and maintain assigned Spacelabs assets in accordance with policies and directions.</li><li>
Act as liaison with technical support for product introduction, evaluation, and major troubleshooting assignments.</li><li>
Successfully complete all Spacelabs Product training.</li><li>
Uphold the Company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork.</li><li>
Demonstrate behavior consistent with the Company&rsquo;s Code of Ethics and Conduct.</li><li>
It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid the recurrence of the problem.</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul>
Qualifications:
<ul><li>Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic or computer technology; or equivalent military training.</li><li>
A minimum of 3 years of experience as an FSE or equivalent field service.</li><li>
3+ years of experience working on complex capital medical devices.</li><li>
Ability to climb and stand on ladders for extended periods of time.</li><li>
Ability to lift up to 50lbs.
</li><li>Work various shifts as deemed necessary for successful installation and training including on- call.</li><li>
Proficient computer skills including Networking, Microsoft Windows, XP operating systems. Customer Relationship Management (for example SAP R/3, Microsoft Dynamics CRM, Oracle), MS Office products (Word, Excel, Visio and Power Point)</li><li>
Must become fully competent in the application and operation of all products in all care areas.</li></ul><div><b>
OTHER WORK REQUIREMENTS:
</b></div><ul><li>Successful completion of Spacelabs training required (including training done at Company location) or have previously passed Spacelabs FSE training. Must become fully competent in the application and operation of all assigned products and systems.</li><li>
Work various shifts as deemed necessary for successful installation and training.</li><li>
Required to register with a vendor credentialing service. As part of this process, may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at customer site. May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks.</li><li>
Use of computer: 15%
</li><li>Domestic Travel: 75% This is a regional position requiring a significant amount of driving. This position requires the ability to possess a valid driver&rsquo;s license and maintain a safe and responsible driving record. Includes possible air travel and must be able to acquire all necessary travel documents.</li><li>
This position will be assigned to a specific region but will be used as a floater position, meaning that this person may need to travel (vehicle/airplane) to assist with business needs.</li><li>
Participation in an on-call rotation and periodic mandatory overtime may be required.</li></ul><div>
#LI-Remote</div><div>
#LI-SV1</div><div></div><div><b><br>
Please review our benefits here: </b><b>Life at OSI</b><br>
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.</div><div></div><p><b><br>
NOTICE TO THIRD PARTY AGENCIES</b></p><p><i>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></p><p></p><div><b><br>
Equal Opportunity Employer - Disability and Veteran</b></div><div></div><div><b><br>
Know Your Rights</b></div><div></div><div><br>
Poster Link:
</div><div>https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</div><div></div><div><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></div></div><div></div>

Field Services Engineer 2

<div>Overview:
<div>
At Spacelabs Healthcare, you make a difference.</div><div><br>
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.</div><div><br>
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance patient experience, improve population health, reduce costs, support care team well-being, and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.</div><div><br>
Because while we may not be at a patient&rsquo;s bedside, their health is still in our hands.</div><div></div><div><br>
Our Field Service Engineer II is responsible for the quality service of Spacelabs products and for customer satisfaction within an assigned territory. Works under supervision and performs duties in compliance with established procedures. Excellent technical and communication skills are needed to positively interact with customers and company personnel. Successful candidates will be self-starters who can manage their time and schedules independently; they will also possess analytical/technical abilities and basic business acumen and effectively communicate at all levels of the organization.</div><div></div><div><b><br>
***This is a field based position covering all of South Carolina, the northern part of Georgia (to Augusta) and part of North Carolina. </b><b>75% travel (mostly driving) will be required.***</b></div><br>
<p></p>
Responsibilities:
<ul><li>Achieve annual revenue goal by promoting sales of service contracts, billable services, and Spacelab&rsquo;s products and offerings.</li><li>
Support Regional Service Manager and region in achieving assigned Operating profit goals.</li><li>
Install approved equipment upgrades and modifications as required in accordance with technical documents and publications.</li><li>
Install and relocate Spacelabs products in accordance with policies, procedures, and approved technical documents and publications.</li><li>
Assist in OJT training of all regional new hires before and after new hire training.</li><li>
Responsible for mentoring new FSEs as required.</li><li>
Responsible for seeking out new training to keep up with technology as it changes.</li><li>
Perform all assigned PMs, PAs, and remedial maintenance and provide necessary records to hospitals and Regional Service Manager (RSM).</li><li>
Respond to all assigned customer service calls and apply corporate policy guidelines.</li><li>
Submit accurate and complete reports promptly regarding expenses, timecards, and service reports.</li><li>
Prepare service Contract Quotes in coordination with RSM and Contract Administration.</li><li>
Support sales efforts by assisting with equipment demonstrations and clinical evaluations.</li><li>
Assist sales with pre-sale configurations and consultation as required.<br>
Control and maintain assigned Spacelabs assets in accordance with policies and directions.Act as liaison with technical support for product introduction, evaluation, and major troubleshooting assignments.</li><li>
Successfully complete all Spacelabs Product training.</li><li>
Uphold the Company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork.</li><li>
Demonstrate behavior consistent with the Company&rsquo;s Code of Ethics and Conduct.</li><li>
It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid the recurrence of the problem.</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul><br>
<div></div>
Qualifications:
<ul><li>Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic, or computer technology; or equivalent military training and experience.</li><li>
A minimum of 3 years of experience as an FSE or equivalent field service experience.</li><li>
3+ years of experience working on complex capital medical devices.</li><li>
Ability to climb and stand on ladders for extended periods.</li><li>
Ability to lift up to 50lbs.</li><li>
Work various shifts as deemed necessary for successful installation and training, including on-call rotation.</li><li>
Proficient computer skills including Networking, Microsoft Windows, XP operating systems. Customer Relationship Management (for example SAP R/3, Microsoft Dynamics CRM, Oracle), MS Office products (Word, Excel, Visio, and PowerPoint).</li><li>
Must become fully competent in the application and operation of all products in all care areas.</li></ul><div></div><ul><li><b><br>
OTHER WORK REQUIREMENTS:
</b><br>
Successful completion of Spacelabs training required (including training done at Company location) or have previously passed Spacelabs FSE training.
</li><li>Must become fully competent in the application and operation of all assigned products and systems.</li><li>
Work various shifts as deemed necessary for successful installation and training.<br>
Required to register with a vendor credentialing service. As part of this process, you may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at a customer site.
</li><li>May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks.</li><li>
Use of computer: 15%</li><li>
Domestic Travel: 75% - This is a regional position requiring a significant amount of driving.
</li><li>This position requires the ability to possess a valid driver&rsquo;s license and maintain a safe and responsible driving record. Includes possible air travel and must be able to acquire all necessary travel documents.</li><li>
This position will be assigned to a specific region but will be used as a floater position, meaning that this person may need to travel (vehicle/airplane) to assist with business needs</li><li>
Participation in an on-call rotation and periodic mandatory overtime may be required.</li></ul><p>
#LI-remote</p><p>
#LI-SV1</p><p></p><p><b><br>
Please review our benefits here: </b><b>Life at OSI</b></p><p>
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.</p><p><b>
NOTICE TO THIRD PARTY AGENCIES</b></p><p><i>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></p><p><b>
Equal Opportunity Employer - Disability and Veteran
</b></p><p><b>Know Your Rights</b></p><p>
Poster Link:</p><p>
https://www.eeoc.gov/sites/default/files/2023-06/22- 088_EEOC_KnowYourRights6.12ScreenRdr.pdf</p><p></p><p><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and </i><i>inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></p><p></p><p><i><br>
#LI-Remote</i></p></div><p></p>

<div>Overview:
<div>
At Spacelabs Healthcare, you make a difference.</div><div><br>
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.</div><div><br>
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance the patient experience, improve population health, reduce costs, support care team well-being, and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.</div><div><br>
Because while we may not be at a patient&rsquo;s bedside, their health is still in our hands.</div><div></div><div><br>
Our Field Service Engineer III (FSE) is responsible for the quality service of Spacelabs products and for customer satisfaction within the assigned territory. Excellent technical and communication skills are needed to positively interact with customers and company personnel. Requires people who can work well without close supervision. They must be self-starters, can independently manage time/schedule. The FSE must possess analytical/technical abilities and basic business acumen and effectively communicate at all levels of the organization.</div><div></div><div><b><br>
***This is a field based position covering central Florida. 75% travel (mostly driving) will be required.***</b></div>
Responsibilities:
<ul><li>Install and relocate Spacelabs products in accordance with policies, procedures, and approved technical documents and publications.</li><li>
Install approved equipment upgrades and modifications as required in accordance with procedure and Quality Management Systems requirements.</li><li>
Perform all assigned preventative maintenance, corrective maintenance, any updates/upgrades to device&rsquo;s software, and provide necessary records to hospitals and Regional Service Manager.</li><li>
Act as liaison with global technical support departments for product introduction, evaluation, and major troubleshooting assignments.</li><li>
Respond to all assigned customer service calls within the required timeframe and apply corporate policy guidelines.</li><li>
Support Regional Service Manager and region in achieving assigned Operating profit goals, including by promoting sales of service contracts, billable services, and Spacelab&rsquo;s products and offerings.</li><li>
Collaborate with Regional Service Managers and Contract Specialists in generating service quotations for customers on new business agreements or service renewals.</li><li>
Support sales efforts by assisting with equipment demonstrations and clinical evaluations.</li><li>
Assist sales with pre-sale configurations and consultation as required.</li><li>
Submit accurate and complete reports on time regarding expenses, timecards, and service call reports.</li><li>
Assist with &ldquo;on-the-job training&rdquo; of all regional new hires; responsible for mentoring new FSEs and field installation associates and supporting the business as needed.</li><li>
Attend all required technical training classes (remotely or at Spacelabs Snoqualmie location) to be within compliance for servicing Spacelabs devices.
</li><li>Continue technical development, e.g., seek out new training to keep up with technology as it changes.</li><li>
Control and maintain assigned Spacelabs assets in accordance with policies and directions.</li><li>
Uphold Spacelabs values of Customer Obsession, Ownership Mindset, and Superior Results.</li><li>
Demonstrate behavior consistent with the Company&rsquo;s Code of Ethics and Conduct.</li><li>
It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem.</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul>
Qualifications:
<ul><li>Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic, or computer technology; or equivalent military training and/or experience.</li><li>
5+ years of experience as an FSE or equivalent field service or similar experience.</li><li>
5+ years of experience working on complex capital medical devices.</li><li>
Proficient computer skills including Networking, Microsoft Windows, XP operating systems. Customer Relationship Management (for example SAP R/3, Microsoft Dynamics CRM, Oracle), MS Office products (Word, Excel, Visio, and PowerPoint).</li><li>
Must become fully competent in the application and operation of all products in all care areas.</li></ul><div></div><p><b><br>
OTHER WORK REQUIREMENTS:
</b></p><ul><li>Successful completion of Spacelabs training required (including training done at Company location) or have previously passed Spacelabs FSE training. Must become fully competent in the application and operation of all assigned products and systems.</li><li>
Work various shifts as deemed necessary for successful installation and training.</li><li>
Following successful completion of training, must be willing to relocate anywhere in the continental United States (as determined by the needs of the business).</li><li>
Required to register with a vendor credentialing service. As part of this process, you may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at a customer site. May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks.</li><li>
Must maintain a good driving record and be insurable per company policy. Observe all applicable company safety policies and practices.</li><li>
Ability to climb and stand on ladders for extended periods.</li><li>
Ability to lift up to 50lbs.
</li><li>Use of computer: 15%
</li><li>Domestic Travel: 75% - This is a regional position requiring a significant amount of driving. This position requires the ability to possess a valid driver&rsquo;s license and maintain a good driving record. Includes possible air travel, so must be able to acquire all necessary travel documents.</li><li>
This position will be assigned to a specific region but will be used as a floater position, meaning that this person may need to travel (vehicle/airplane) to assist with business needs.</li><li>
This position may be relocated to a different location within the assigned Region. FSE will be given advance notice of this and will be required to relocate if business needs require.
</li><li>Participation in an on-call rotation and periodic mandatory overtime may be required.</li></ul><div>
#LI-Remote</div><div>
#LI-SV1</div><div></div><p><b><br>
Please review our benefits here: </b><b>Life at OSI</b></p><p>
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.</p><p><b>
NOTICE TO THIRD PARTY AGENCIES</b></p><p><i>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></p><p><b>
Equal Opportunity Employer - Disability and Veteran</b></p><p><b>
Know Your Rights</b></p><p>
Poster Link:</p><p>
https://www.eeoc.gov/sites/default/files/2023-06/22- 088_EEOC_KnowYourRights6.12ScreenRdr.pdf</p><p></p><p><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and </i><i>inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></p><p></p><p><br>
#LI-Remote</p></div><p></p>

Field Services Engineer 3

<div>Overview:
<div>
At Spacelabs Healthcare, you make a difference.</div><div></div><div><br>
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.</div><div></div><div><br>
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance patient experience, improve population health, reduce costs, support care team well-being, and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.</div><div>
Because while we may not be at a patient&rsquo;s bedside, their health is still in our hands.</div><div></div><div><br>
Our Field Service Engineer II is responsible for the quality service of Spacelabs products and for customer satisfaction within an assigned territory. Works under supervision and performs duties in compliance with established procedures. Excellent technical and communication skills are needed to positively interact with customers and company personnel. Successful candidates will be self-starters, who can manage their time and schedules independently; will also possess analytical/technical abilities and basic business acumen and effectively communicate at all levels of the organization.</div><div></div><div><b><br>
***This is a field based position covering central and western Iowa, and western Nebraska. 75% travel (mostly driving) will be required.***</b></div>
Responsibilities:
<ul><li>Achieve annual revenue goal by promoting sales of service contracts, billable services, and Spacelab&rsquo;s products and offerings.</li><li>
Support Regional Service Manager and region in achieving assigned Operating profit goals.</li><li>
Install approved equipment upgrades and modifications as required in accordance with technical documents and publications.</li><li>
Install and relocate Spacelabs products in accordance with policies, procedures and approved technical documents and publications.</li><li>
Provide assistance in OJT training of all regional new hires before and after new hire training.</li><li>
Responsible for mentoring new FSEs as required.</li><li>
Responsible for seeking out new training to keep up with technology as it changes.</li><li>
Perform all assigned PM's, PA's and remedial maintenance and provide necessary records to hospitals and Regional Service Manager (RSM).</li><li>
Respond to all assigned customer service calls and apply corporate policy guidelines.</li><li>
Submit accurate and complete reports in a timely manner regarding expenses, timecards and service reports.</li><li>
Prepare service Contract Quotes in coordination with RSM and Contract Administration.</li><li>
Support sales efforts by assisting with equipment demonstrations and clinical evaluations.</li><li>
Asssist sales with pre-sale configurations and consultation as required.</li><li>
Control and maintain assigned Spacelabs assets in accordance with policies and directions.</li><li>
Act as liaison with technical support for product introduction, evaluation, and major troubleshooting assignments.</li><li>
Successfully complete all Spacelabs Product training.</li><li>
Uphold the Company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork.</li><li>
Demonstrate behavior consistent with the Company&rsquo;s Code of Ethics and Conduct.</li><li>
It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid the recurrence of the problem.</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul>
Qualifications:
<ul><li>Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic or computer technology; or equivalent military training.</li><li>
A minimum of 3 years of experience as an FSE or equivalent field service.</li><li>
3+ years of experience working on complex capital medical devices.</li><li>
Ability to climb and stand on ladders for extended periods of time.</li><li>
Ability to lift up to 50lbs.
</li><li>Work various shifts as deemed necessary for successful installation and training including on- call.</li><li>
Proficient computer skills including Networking, Microsoft Windows, XP operating systems. Customer Relationship Management (for example SAP R/3, Microsoft Dynamics CRM, Oracle), MS Office products (Word, Excel, Visio and Power Point)</li><li>
Must become fully competent in the application and operation of all products in all care areas.</li></ul><div><b>
OTHER WORK REQUIREMENTS:
</b></div><ul><li>Successful completion of Spacelabs training required (including training done at Company location) or have previously passed Spacelabs FSE training. Must become fully competent in the application and operation of all assigned products and systems.</li><li>
Work various shifts as deemed necessary for successful installation and training.</li><li>
Required to register with a vendor credentialing service. As part of this process, may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at customer site. May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks.</li><li>
Use of computer: 15%
</li><li>Domestic Travel: 75% This is a regional position requiring a significant amount of driving. This position requires the ability to possess a valid driver&rsquo;s license and maintain a safe and responsible driving record. Includes possible air travel and must be able to acquire all necessary travel documents.</li><li>
This position will be assigned to a specific region but will be used as a floater position, meaning that this person may need to travel (vehicle/airplane) to assist with business needs.</li><li>
Participation in an on-call rotation and periodic mandatory overtime may be required.</li></ul><div>
#LI-Remote</div><div>
#LI-SV1</div><div></div><div><b><br>
Please review our benefits here: </b><b>Life at OSI</b><br>
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.</div><div></div><p><b><br>
NOTICE TO THIRD PARTY AGENCIES</b></p><p><i>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></p><p></p><div><b><br>
Equal Opportunity Employer - Disability and Veteran</b></div><div></div><div><b><br>
Know Your Rights</b></div><div></div><div><br>
Poster Link:
</div><div>https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</div><div></div><div><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></div></div><div></div>

Openkyber

<div><b>Job Title:</b> AI / ML Engineer<br>
<b>Location:</b> Dallas, TX or Memphis, TN Hybrid<br>
<b>Duration:</b> 6+ Months
<p>Project Role : AI / ML Engineer</p>
<p>Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution and developing AI applications using LLMs, RAG (Retrieval-Augmented Generation), and particularly agentic AI solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing.</p>
<p>Must have skills :</p>
<ul><li>Advanced knowledge of Python specifically for machine learning and data science.</li>
<li>Experience with LLM frameworks such as LangChain, LlamaIndex, Semantic Kernel, or AutoGen.</li>
<li>Proficiency in cloud services related to ML/AI (e.g., Azure, OpenAI, Hugging Face, AWS, Google Cloud Platform).</li>
<li>Extensive experience in AI/ML development, particularly in NLP, and machine learning domains.</li>
<li>Hands-on experience in developing AI applications using LLMs, RAG (Retrieval-Augmented Generation), and particularly agentic AI solutions is essential</li>
<li>Proficiency in designing and maintaining AI/ML solutions that are cost-effective, accurate, and scalable.</li>
<li>Exceptional problem-solving skills and the ability to think analytically.</li>
<li>Strong communication and interpersonal skills, with the aptitude to navigate complex project requirements with clients and stakeholders.</li>
</ul><p>Nice to have: Certification as an Azure AI Engineer Associate or equivalent credentials is highly advantageous.</p>
<p>Experience with ML/DL frameworks like TensorFlow, Keras, PyTorch, and scikit-learn.</p>
<p>Experience with C# or Java, node.js.</p>
<p>With Regards, OpenKyber<br>
7525 Mitchell Road, Suite 106, Eden Prairie, MN 55344<br>
Email ID - hirings@openkyber.com</p>
<p><b>For applications and inquiries, contact:</b> hirings@openkyber.com</p></div>

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