sexual assault counsellor

ROZEE.PK

<div><div><div>Established in 1951, IOM is a leading inter-governmental organization providing services to governments and migrants in the field of migration. With its 173 member States and offices in more than 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all.

Pakistan remains the third-largest refugee-hosting country globally, hosting over 1.4 million Afghan refugees holding Proof of Registration (PoR) cards issued by the Government, 840,000 Afghan Citizen Card (ACC) holders, and an estimated 775,000 undocumented Afghan migrants1. With the recent unprecedented change in the political and security situation in Afghanistan, the number of Afghan nationals crossing into Pakistan has increased, with this trend projected to continue in the short to medium term. Owing to their partly informal status, the Afghan migrant populations have largely remained under the radar, not being eligible for any systematic humanitarian assistance &ndash; thereby facing significant challenges.

Under the direct supervision of the Programme Officer (GBV), the Senior Programme Assistant (GBV) will support the coordination of GBV activities under the Protection Unit.

The responsibilities include: 

<ul>
<li>Support the National Officer (GBV) and the Programme Officer in monitoring that Protection GBV Unit&rsquo;s interventions adhere to best-practice principles and to the GBV minimum standards</li>
<li>Assist the National Officer (GBV) in monitoring the work of field protection staff and/or implementing partners (IPs) on the implementation of specialised GBV services and programmes, which will include providing logistical, administrative, technical, and financial support and reviewing that all relevant financial documentation is accurately completed and submitted.</li>
<li>Conduct regular field visits to monitor service delivery and work performance of field protection staff and IPs, conducting periodic meetings to discuss challenges, ad hoc follow-ups, as well as identifying challenges and capacity-building needs of field protection staff and/or IPs, find solutions and developing comprehensive plans to address challenges and needs.</li>
<li>Contribute, in close coordination with the National Officer (GBV) and the Programme Officer (GBV), to continuously strengthen the capacities of field protection staff by providing, technical guidance and training sessions on GBV, safe referral pathways, data protection and other relevant topics, and supporting the development, translation and roll-out of training packages.</li>
<li>Contribute to ensure that data related to protection/GBV is systematically and accurately collected by field protection staff and/or IPs in a confidential manner and entered into relevant tools, database and information management (IM) systems to facilitate monitoring and reporting in line with IOM&rsquo;s data protection guidelines</li>
<li>Conduct periodic Case Conferencing with IPs and GBV focal persons at the provincial level to discuss the challenges and identify way for high risk GBV cases.</li>
<li>Lead on GBV assessments in provinces with relevant sectors including health, CCCM, WASH, DTM, and implementing partners to monitor data collection to ensure that data is collected by the staff in safe and ethical ways.</li>
<li>Monitor GBV trends, gaps, and needs to provide support to the community engagement.</li>
<li>Assist to prepare and maintain/update detailed work plan(s) to support and achieve activities.Identify concerns related to and support adherence to GBV referral protocols by all relevant organizations and agencies.</li>
<li>Liaise and coordinate with external service providers and relevant stakeholders in relevant meetings and coordination structures</li>
<li>Maintain effective working relationships with relevant stakeholders including community leaders and other implementing organizations and agencies.</li>
<li>Monitor that attendance records and other reporting tools are implemented and routinely provided to relevant staff including M/E Officer and/or Program Assistant.</li>
<li>Support the Humanitarian, Resilience and Recovery Unit (HRRU) and the Protection Team with other tasks and activities, upon request, including but not limited to conducting field visits, key informant interviews (KIIs), focus group discussions, awareness raising sessions and other activities.</li>
<li>Assist with other tasks, as needed.</li>
</ul>
Education
<ul>
<li>Bachelor&rsquo;s or Equivalent or Higher degree in development studies, political sciences, social sciences, gender studies, law, human rights or other relevant field from an accredited academic institution with 4 years of relevant professional experience.</li>
<li>High School Degree/Certificate in the above relevant fields with 6 years of experience</li>
</ul>
Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience
<ul>
<li>Extensive experience working on gender-based violence (GBV) including working in direct contact with beneficiaries.</li>
<li>Strong experience in providing protection and GBV case management responses in protracted displacement context.</li>
<li>In-depth understanding of the protection sector in Pakistan, its challenges, priorities, and existing referral pathways, and demonstrated knowledge of principles applying to safe referrals.</li>
<li>Experience in liaising and coordinating with external actors and relevant service providers.</li>
<li>Good experience in providing technical guidance and capacity building on case management, GBV, CP and other cross-cutting issues.</li>
</ul>
Skills
<ul>
<li>Understanding of critical issues around data protection principles and knowledge of safe, confidential, and ethical data collection, processing, and analysis.</li>
<li>Advanced computer skills and literacy (MS Word, Power Point) and proficiency in Excel.</li>
<li>Knowledge of the Afghanistan crisis in Pakistan and understanding of issues related to Afghan migrants and host communities in Pakistan.</li>
</ul>
Languages
<ul>
<li>External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).</li>
<li>For all applicants, fluency in English and Urdu is required (oral and written).</li>
</ul>
DESIRABLE
<ul>
<li>Working knowledge of Pashtu and/or Dari</li>
</ul>
IOM&rsquo;s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM&rsquo;s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values:
<ul>
<li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li>
<li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li>
<li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li>
<li>Courage: Demonstrates willingness to take a stand on issues of importance.</li>
<li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li>
</ul>
Core Competencies &ndash; behavioural indicators (Level 2)
<ul>
<li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li>
<li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li>
<li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li>
<li>Accountability: Takes ownership for achieving the Organization&rsquo;s priorities and assumes responsibility for own actions and delegated work.</li>
<li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li>
</ul>
Managerial Competencies &ndash; behavioural indicators (Level 2) (applicable only if position is with direct reports)
<ul>
<li>Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization&rsquo;s vision. Assists others to realize and develop their leadership and professional potential.</li>
<li>Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.</li>
<li>Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.</li>
<li>Strategic thinking and vision: Works strategically to realize the Organization&rsquo;s goals and communicates a clear strategic direction.</li>
<li>Humility: Leads with humility and shows openness to acknowledging own shortcomings.</li>
</ul>
Notes
<div>
<ul><li>Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.</li></ul>
<ul><li>This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.</li></ul>
<ul><li>This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</li></ul>
<ul><li>Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</li></ul>
<ul><li>IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.</li></ul>
<ul><li>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.</li></ul>
<ul><li>IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.</li></ul>
</div>
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies 
 
 
</div><div></div><div><h4 class="jobSectionHeader">TOTAL POSITIONS</h4>
1
<h4 class="jobSectionHeader">POSTED ON</h4>
December 16, 2025
<h4 class="jobSectionHeader">EXPIRY DATE</h4>
December 29, 2025
<h4 class="jobSectionHeader">BUSINESS</h4>
UN-IOM
<h4 class="jobSectionHeader">CATEGORY</h4>
Project Management
<h4 class="jobSectionHeader">JOB TYPE</h4>
Special Short Term
<h4 class="jobSectionHeader">MINIMUM EDUCATION</h4>
Diploma
<h4 class="jobSectionHeader">CAREER LEVEL</h4>
GS 6
<h4 class="jobSectionHeader">MINIMUM EXPERIENCE</h4>
6 Years</div></div></div>

SENIOR PROGRAMME ASSISTANT (GENDER-BASED VIOLENCE)

Aultman Health Foundation

<div><div><div><div>Purpose of the position: To provide all victims of sexual assault and/or domestic violence who present to the Emergency Department or disclose while inpatient a compassionate, trauma-informed, culturally sensitive, evidence-based forensic evaluation.
Requirements for the position:
<ul><li>One-year prior experience as a registered nurse
</li></ul><ul><li>American Heart Association (AHA) training in Basic Life Support(BLS) utilizing Resuscitation Quality Improvement(RQI) required</li></ul>
<ul><li>Completion of an accredited course for Forensic Nurse Examiner
</li></ul><ul><li>Demonstrated competency in evidence collection and evaluation
</li></ul><ul><li>Knowledge of the criminal justice system as it relates to assault/sexual assault
</li></ul><ul><li>Minimum of Bachelors&rsquo; Degree in nursing preferred
</li></ul>Duties:
<ul><li>Collection of evidence using a sexual assault evidence collection kit, domestic violence documentation tool and/or nonfatal strangulation tool.
</li></ul><ul><li>Further assessment and documentation for drug-facilitated sexual assault
</li></ul><ul><li>Assessment and documentation of injury and nonfatal strangulation assessment
</li></ul><ul><li>Risk evaluation and prophylactic care relating to potential sexually- transmitted diseases
</li></ul><ul><li>Evaluation of pregnancy risk
</li></ul><ul><li>Evaluation of need for PEP Protocol
</li></ul><ul><li>Crisis intervention and collaboration with appropriate advocacy agency
</li></ul><ul><li>Referrals for medical and psychological follow-up
</li></ul><ul><li>Safety planning with patient prior to discharge
</li></ul><ul><li>Maintain secure chain-of-custody of collected evidence
</li></ul>Additional responsibilities:
<ul><li>Commit to 2 years with the Serenity Program and must perform a minimum of four examinations per year or complete skills assessment
</li></ul><ul><li>Involvement in at least one community service project relating to domestic violence, date rape, sexual assault, or human trafficking
</li></ul><ul><li>Obtain at least four Continuing Education Credit (CEU) relating to assault/sexual assault, domestic violence, date rape, human trafficking, nonfatal strangulation, or stalking
</li></ul><ul><li>Attend meetings regularly scheduled within the department
</li></ul><ul><li>Perform annual evaluation and skills assessment 
</li></ul></div></div></div> 
Location: Aultman Health Foundation &middot; SANE PROGRAM 
Schedule: Casual - As Needed - No Benefits, Varied Shifts, varied</div>

RN - REGISTERED NURSE - SANE PROGRAM

St Marys Healthcare

<div>St. Mary&rsquo;s Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary&rsquo;s Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary&rsquo;s Healthcare has also been named a 2025 Times Union Top Workplace&mdash;the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 14 years ago.

Job Requisition: SEXUA001078

Employment Type: Per Diem

Shift: Rotating

Hours Per Week: As scheduled

Hiring Range: Flat rate $50.00/hour

The actual compensation for this position will be determined based on experience and other factors permitted by law.

Responsibilities:
<ul>
<li>Provide timely, compassionate, patient-centered care in a private setting that provides emotional support and reduces further trauma to the patient.</li>
<li>Provide quality medical care to the patient who reports sexual assault, including evaluation, treatment, referral and follow-up.</li>
<li>Ensure the quality of collection, documentation, preservation and custody of forensic evidence by utilizing a trained New York Sexual Assault Forensic Examiner to perform the sexual assault medical forensic exam. Utilize an interdisciplinary approach by working with the local rape crisis program, law enforcement, prosecutors, and other necessary serve providers to effectively meet the needs of the sexual assault victim and the community.</li>
<li>Provide expert testimony when needed if the patient chooses to report the crime to law enforcement. Improve and standardize data regarding the incidence of sexual assault victims seeking treatment in hospital emergency departments</li>
<li> Communicates with Law enforcement if patient desires/ situation necessitates</li>
</ul>
Education, Training &amp; Experience:
<ul>
<li>Graduate of a degree program, meeting the requirements set forth by Office of Professions (RN, NP, or PA). Minimum of one (1) year of experience within your licensed credential.</li>
</ul>
Licensure / Certification / Registration:

 Required Credential(s):
<ul>
<li>Certifications / Licensure: Current Licensed professional in State of New York, (Registered Nurse, Nurse Practitioner or Physician Assistant). DOH-Certified SAFE Training required within six (6) months of hire date.</li>
</ul>
<div>Complexity of Work: 
<ul><li>Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.</li></ul></div>
<div>
Personal Protective Equipment: 
<ul><li>Follows Standard Precautions using personal protective equipment as required.</li></ul></div>

Required Skills and Attributes:
<ul>
<li>Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.</li>
<li>Must be able to multitask while remaining professional, focused, composed and positive.</li>
<li>Excellent customer service skills and must display integrity, friendliness, and compassion.</li>
<li>Must be able to establish an appropriate and effective rapport with others.</li>
<li>Must be flexible to take initiative and embrace new opportunities to grow both personally and organizationally.</li>
<li>Problem solving skills.</li>
<li>Proficient with Microsoft Office products: Outlook, Word, Excel</li>
<li>Strong organizational skills.</li>
<li>Effective interpersonal skills.</li>
<li>Ability to work as part of a team and independently.</li>
<li>Must be able to speak, read, write and follow instructions in English.</li>
</ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Sexual Assault Forensic Nurse

Cleveland Clinic

<div><div>Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.
The Sexual Assault Nurse Examiner (SANE) Program at Cleveland Clinic&rsquo;s Akron General Medical Center is staffed by specially trained nurses who care for individuals who have experienced or witnessed any type of violence, including sexual assault, child abuse, interpersonal violence, elder abuse or human trafficking. After living through these events, many patients need additional support and encouragement as they cope with the lingering effects of trauma. As an RN on this team, you will provide this essential service, ensuring each person feels safe, comfortable, valued and understood throughout the entire documentation, investigation and treatment process.
How You&rsquo;ll Benefit<ul><li>
Take advantage of industry leading benefits, including our RN Loan Repayment program, which helps pay off student debt, and our Tuition Reimbursement program to reinvest in your career. And if you&rsquo;re relocating to join us, you could be eligible for relocation assistance.</li><li>
Our Center for Workplace Violence Prevention and Caregiver Well-Being sets caregiver safety as a priority, identifying, reporting and responding to incidents and providing safety resources.</li></ul>
A caregiver in this position works PRN (as needed) variable shifts, including on-call requirements. Must work 48 hours within a six-week period, one 12-hour weekend per month, and 1 12-hour holiday per year.
A caregiver who excels in this role will:
<ul><li>Provide timely and accurate clinical assessment, care, intervention and documentation for patients that have been sexually assaulted, a victim of child abuse, elder abuse, interpersonal violence (IPV) or assault.
</li><li>Provide, as a service to the patient, forensic evidence collection and/or forensic photography as requested and will maintain chain of custody for such evidence.
</li><li>Develop a safety plan before patient's discharge, providing resources for follow up medical care and referrals for post care support services to the patient.
</li><li>Collaborate with medical and nursing staff, law enforcement, prosecutors, protective services, advocates and other agencies and entities as needed.</li><li>
Participate in an on-call schedule, as determined by SANE coordinator and respond to the designated facility within one hour.</li><li>
Complete clinical experiences as determined by the SANE course and coordinator (e.g., Civilian observer with Cleveland Police or Cleveland Sex Crimes, Cleveland Rape Crisis Center, Domestic Violence/Child Advocacy Center, Bureau of Criminal Investigation, Family Justice Center (Cleveland), and Courtroom trial experience).</li><li>
Perform speculum exams and/or pediatric assessments under the supervision of a LIP.</li><li>
Utilize thorough knowledge of anatomy and body structures and mechanisms and patterns of injury.</li><li>
Utilize a thorough knowledge on collecting and managing forensic evidence with a Sexual Assault Exam Collection (SAEC) kit and a Drug Facilitated Sexual Assault kit (DFSA).</li><li>
Travel to other Cleveland Clinic Facilities as needed.</li><li>
Attend continuing education as a sexual assault nurse.</li><li>
Participate in 75% of staff meetings and attend and complete annual SANE competency.</li><li>
Utilize clear and concise written documentation skills and articulate clearly.</li><li>
Use a camera to provide photo documentation of injuries and/or evidence.</li><li>
Provide court testimony as needed.</li><li>
Participate in community awareness programs and professional organizations.</li><li>
Utilize current knowledge base regarding legislation and government programs and best practice standards of care.</li></ul>
Minimum qualifications for the ideal future caregiver include:
<ul><li>Complete an IAFN approved SANE Adolescent/Adult course within 60 days of hire</li><li>
Complete an IAFN approved SANE Pediatric course within one year of hire for incumbents hired after April 1, 2018</li><li>
Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross</li><li>
Current state licensure as Registered Nurse (RN)</li><li>
One year of recent experience as an RN
</li></ul>Preferred qualifications for the ideal future caregiver include:<ul><li>
BSN (Bachelor of Science in Nursing)</li><li>
Trauma, Women&rsquo;s Health or Pediatric experience</li></ul>
Physical Requirements:
<ul><li>Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.</li><li>
Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.</li></ul>
Personal Protective Equipment:
<ul><li>Gloves, Masks, Gowns as needed.</li></ul></div><div>
Pay Range
Minimum hourly: $41.00
Maximum hourly: $41.00
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate&rsquo;s actual compensation will be determined after taking factors into consideration such as the candidate&rsquo;s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic&rsquo;s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).</div></div>

PRN RN SANE Examiner

University of Maryland Medical System

<div>Company Description 
At University of Maryland Medical System, our values are the building blocks of the shared culture and common understanding that guide us in fulfilling our mission and vision as we provide Marylanders a better state of care. 
Located in Largo in the heart of Prince George&rsquo;s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George&rsquo;s County residents. 
Job Description 
A Forensic Nurse Examiner Apprentice is specially trained and certified by the Maryland Board of Nursing to provide comprehensive care to adults, adolescents and children who have been impacted by sexual assault, intimate partner violence, child abuse, human trafficking and non-intentional trauma. The Apprentice works under the general direction of the Forensic Nurse Examiner Manager.
Principal Duties:
Duties will be completed with assistance from an experienced FNE and under the direction of the manager until certification is achieved as a Forensic Nurse Examiner by the Maryland Board of Nursing. After certification, duties will be performed independently.
1. Assists in performing forensic evidentiary examinations on victims and alleged perpetrators in connection with chronic or acute physical, sexual, or domestic assaults, and specifically:
 a. Provides timely, non-judgmental, compassionate care to patients with a complaint of sexual assault utilizing a clinical process.
 b. Obtains consent from the subject or custodial/proper authority prior to the examination relative to photography and evidence collection.
 c. Performs evidentiary physical assessments using ALS when indicated based on evidence-based research and unit-based training.
 d. Completes the Physical Evidence Kit required by law enforcement authorities.
 e. Photographs patients and injuries as training indicates using proper technique.
 f. Ensures compliance with Chain of Custody requirements.
2. Interfaces with law enforcement officials, crime labs, prosecutors, and other authorized stakeholders concerning forensic processes and outcomes to include providing expert testimony in judicial proceedings.
3. Provides testing, prophylactic treatment, prescription refills and related education to patients who potentially may have been exposed to HIV during their assault.
4. Participates in peer reviews, staff meetings and SART meetings.
5. Performs related work as assigned. 
Qualifications 
<ul><li>
Current Maryland license in good standing as a Registered Nurse.</li><li>
Must attend and successfully complete MBON Certified 40-hour didactic FNE Course within first 60 days of start date. If class and class time is paid for by University of Maryland, the FNE will agree to stay for one year after he/she is fully certified as an FNE-A.</li><li>
Apprentice RN will agree to provide 60 hours of on call time each month while in the apprentice program.</li><li>
18 months RN experience in clinical setting required, 3 or more years preferred.</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO guidelines. 
Compensation:<ul><li>
Pay Range: $38.67-$58.05</li><li>
Other Compensation (if applicable): N/A</li><li>
Review the 2025-2026 UMMS Benefits Guide</li></ul></div>

Forensic Nurse Examiner Apprentice (FNE, RN), On Call (PRN)

Mahajan Eye Centre

Patient Financial Counsellor(Eye Care Services)Organization: Mahajan Eye Centre Location: PITAMPURA, Delhi NCR Employment Type: Full-timeAbout Mahajan Eye CentreMahajan Eye Centre is a reputed eye care hospital committed to ethical practices, transparency, and patient-centric care. We provide comprehensive ophthalmic services including OPD, diagnostics, and surgical treatments.Job SummaryWe are seeking a Patient Financial Counsellor responsible for explaining treatment costs, surgery packages, lens options, and insurance/TPA processes to patients in a clear and transparent manner. The role requires balancing financial counselling with empathy, ethics, and patient trust.Key ResponsibilitiesFinancial Counselling<ul><li>Explain procedure-wise cost estimates for cataract, refractive, and other eye surgeries</li><li>Counsel patients on lens options, surgery packages, inclusions &amp; exclusions</li><li>Provide clear explanation of billing structure and payment options</li><li>Address patient queries related to costs, packages, and financial planning</li></ul>Insurance / TPA Coordination<ul><li>Explain cashless insurance process, eligibility, and documentation requirements</li><li>Coordinate with billing &amp; TPA teams for estimates, pre-authorizations, and approvals</li><li>Inform patients about policy limitations, non-payables, and co-payments</li><li>Assist patients till financial clearance before surgery</li></ul>Coordination &amp; Documentation<ul><li>Coordinate with doctors, optometrists, OT, and billing teams</li><li>Ensure consent forms, estimates, and financial documents are completed</li><li>Maintain accurate counselling records and conversion tracking</li><li>Follow ethical counselling standards&mdash;no misrepresentation or pressure selling</li></ul>Required Qualifications &amp; Skills<ul><li>Graduate (Commerce / Healthcare background preferred)</li><li>1&ndash;3 years experience as Financial Counsellor / Billing Counsellor / Eye Counsellor</li><li>Good knowledge of:</li><li>Cataract surgery &amp; IOL pricing</li><li>Eye hospital packages</li><li>TPA &amp; insurance workflows</li><li>Strong communication skills in Hindi &amp; English</li><li>Patient-friendly, confident, and ethical approach</li><li>Ability to handle objections and financial discussions calmly</li></ul>What We Offer<ul><li>Ethical and transparent work culture</li><li>Structured counselling processes</li><li>Learning exposure in eye hospital financial operations</li><li>Competitive salary with performance-based incentives</li></ul>Job Type: Full-timePay: ₹14,303.85 - ₹25,000.00 per monthWork Location: In person

Patient Financial Counsellor – Ophthalmology

AKAK Healthcare

We are looking for Female patient counsellor for a reputed Ophthalmology center in New Delhi.<ul><li>Candidate should have experience in hospital as financial counsellor</li><li>Excellent communication skill.</li><li>Literacy in computer.</li><li>Should have good convincing capability.</li><li>Immediate Joiner will be preferred</li><li>Should relocate before start.</li><li>Only female candidate.</li><li>Should have proven experience as financial counsellor in any reputed hospital.</li></ul>Roles and responsibillity:<ul><li>Providing estimate of surgery to the patient</li><li>Helping in TPA documentation</li><li>Explain packages of surgeries.</li><li>Cordination with doctor and patient for treatment.</li><li>Proactive response of patients queries.</li></ul>Location : A.K institute of Ophthalmology, Safdurjung enclave.Contact: 9289849510Contact Person- Sachin PanjiyarE-mail:- akiotalent@gmail.comJob Type: Full-timeBenefits:<ul><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience: 1-5 years of experience requiredWork Location: In personJob Types: Full-time, Permanent, FresherPay: ₹25,000.00 - ₹40,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Patient Counsellor

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