shift leader

Royal Farms

<div>Overview:<div></div><div><b><br>
Job Purpose</b></div><div></div><div><br>
The Shift Leader is a part-time leadership role responsible for the complete operations of the store while on duty. They act as the Person in Charge unless a more senior level manager is present. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. The Shift Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Shift Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.
</div>Responsibilities:
<div><b>
Essential Functions</b></div><div></div><div><b><br>
Customer Service &amp; Sales</b></div><ul><li><div><ul><li>
Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service).</li><li>
Coach and support team members in delivering consistent, friendly, and knowledgeable service to every customer.</li><li>
Develop knowledge and awareness of current products, marketing programs, promotions, strategies, and initiatives; educate all retail team members.
</li></ul></div></li></ul><p><b>Operations &amp; Compliance</b></p><ul><li><div><ul><li>
Oversee the full scope of shift operations as the Person in Charge (when more senior leader is not present), coordinating team responsibilities and addressing operational needs in real time.</li><li>
Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards</li><li>
Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements (people, safety, assets, cash, etc.).</li><li>
Consistently follow all safety and security procedures to protect team members, customers, and company assets.
</li></ul></div></li></ul><p><b>Food &amp; Beverage Execution</b></p><ul><li><div><ul><li>
Ensure the 24/7 execution of all food service and beverage programs: including proper ordering, production planning, product handling and appearance.</li><li>
Maintain and drive high standards and expectations around food quality, food safety, merchandising, customer service, speed of service, and store cleanliness.
</li></ul></div></li></ul><p><b>Store Appearance &amp; Maintenance</b></p><ul><li><div><ul><li>
Complete all store side work (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.)</li><li>
Maintain a clean and organized work area to ensure safe working conditions.</li><li>
Oversee equipment and facility upkeep by promptly reporting maintenance issues or hazards to the appropriate channels.</li></ul></div></li></ul><div><br>
</div><div><b>Additional Responsibilities</b></div><ul><li>
Demonstrate accountability by completing assigned tasks with attention to detail.</li><li>
Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.</li><li>
Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.</li><li>
Performs other projects/duties as assigned.</li></ul><div></div><div><b><br>
Supervisory Responsibilities</b></div><ul><li>
Supervises all store employees in the absence of a senior leader.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><div></div><div><b><br>
Required</b></div><ul><li><div><ul><li>
Must be at least 18 years old.</li><li>
Must have a high school diploma or GED.</li><li>
Must possess strong written, verbal, and interpersonal communication skills.</li><li>
Must possess strong supervisory and organizational skills.</li><li>
Demonstrated strong leadership skills.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.
</li></ul></div></li></ul><p><b>Preferred</b></p><ul><li><div><ul><li>
Minimum of 1 year of food service or retail management experience.</li><li>
Internal candidates should be employed for at least 90 days.</li><li>
A current ANSI-approved Food Safety Manager Certification.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.</li><li>
Basic business math, accounting, computer, analytical, and decision-making skills.</li></ul></div></li></ul><div><br>
</div><div><b>Success Factors</b></div><ul><li><b>
Team Leadership</b> &ndash; Demonstrates the ability to lead by example, motivate team members, and maintain a positive and productive work environment.</li><li><b>
Operational Excellence</b> &ndash; Consistently ensures adherence to company standards in food safety, cleanliness, customer service, and compliance with all policies and procedures.</li><li><b>
Accountability</b> &ndash; Takes ownership of individual responsibilities while holding team members accountable for performance, compliance, and adherence to company standards; provides constructive feedback and follows through on commitments.</li></ul><div><br>
</div><div><b>Work Requirements</b></div><ul><li>
Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.</li><li>
Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.</li><li>
Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs</li><li>
Must be or become Food Safety Certified within required timeframes and maintain certification thereafter.</li><li>
Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.</li><li>
Must wear slip-resistant shoes while on duty</li></ul><br>
<div></div>
Pay Range: USD $15.50 - USD $19.00 /Hr.</div>

Shift Leader

Insomnia Cookies

<div>
 As a
 <strong>
  Shift Leader
 </strong>
 at our Rogers Park store located at
 <strong>
  6470 N Sheridan RD, Chicago Il 60626
 </strong>
 , you are the captain of our bakery day or night! You understand what it takes to &ldquo;Own the Night&rdquo; (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
 <br/>
 <br/>
 <strong>
  SOME OUR SWEET SHIFT LEADER PERKS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pay rate: $16.60 - $17.50/hr
  </li>
  <li>
   Flexible part-time work schedules
  </li>
  <li>
   Excellent training &amp; mentorship
  </li>
  <li>
   Job stability with a rapidly growing and reputable company
  </li>
  <li>
   Achievable growth/promotion opportunities
  </li>
  <li>
   You get to work in a fun, exciting team environment
  </li>
  <li>
   FREE cookies with every shift!
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  WHAT WILL I DO AS A SHIFT LEADER?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
  </li>
  <li>
   Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
  </li>
  <li>
   Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  </li>
  <li>
   Support and work alongside the Cookie Crew
  </li>
  <li>
   Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
  </li>
  <li>
   Manage cash handling and deposits
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  DESIRED SKILLS/EXPERIENCE:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 1 year of working experience in a customer service focused role
  </li>
  <li>
   Point of Sales systems experience
  </li>
  <li>
   Outstanding communication, time management, and people skills
  </li>
  <li>
   Outgoing/friendly/patient
  </li>
  <li>
   Detail focused and results-oriented
  </li>
  <li>
   Ability to lead-by-example and motivate others
  </li>
  <li>
   Ability to lift up to 40 lbs
  </li>
  <li>
   Legally eligible to work in the United States
  </li>
  <li>
   Must be 18 years or older to be employed
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 About us:
 <br/>
 <br/>
 Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia&rsquo;s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, &ldquo;sweet-easy&rdquo; concept as the brand&rsquo;s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "
 <strong>
  Imagining What&rsquo;s Possible
 </strong>
 "!
</div>


<div>
 As a Shift Leader at our Spokane WA store located at
 <strong>
  922 N Division St.
 </strong>
 you are the captain of our bakery day or night! You understand what it takes to &ldquo;Own the Night&rdquo; (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
 <br/>
 <br/>
 SOME OUR SWEET SHIFT LEADER PERKS:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Starting pay up to $18.25 hr
  </li>
  <li>
   Flexible part-time work schedules
  </li>
  <li>
   Excellent training &amp; mentorship
  </li>
  <li>
   Job stability with a rapidly growing and reputable company
  </li>
  <li>
   Achievable growth/promotion opportunities
  </li>
  <li>
   You get to work in a fun, exciting team environment
  </li>
  <li>
   FREE cookies with every shift!
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 WHAT WILL I DO AS A SHIFT LEADER?
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
  </li>
  <li>
   Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
  </li>
  <li>
   Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  </li>
  <li>
   Support and work alongside the Cookie Crew
  </li>
  <li>
   Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
  </li>
  <li>
   Manage cash handling and deposits
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 DESIRED SKILLS/EXPERIENCE:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   At least 1 year of working experience in a customer service focused role
  </li>
  <li>
   Point of Sales systems experience
  </li>
  <li>
   Outstanding communication, time management, and people skills
  </li>
  <li>
   Outgoing/friendly/patient
  </li>
  <li>
   Detail focused and results-oriented
  </li>
  <li>
   Ability to lead-by-example and motivate others
  </li>
  <li>
   Ability to lift up to 40 lbs
  </li>
  <li>
   Legally eligible to work in the United States
  </li>
  <li>
   Must be 18 years or older to be employed
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 About us:
 <br/>
 <br/>
 Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia&rsquo;s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, &ldquo;sweet-easy&rdquo; concept as the brand&rsquo;s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "
 <strong>
  Imagining What&rsquo;s Possible
 </strong>
 "!
</div>


<div>Overview:<div></div><div><b><br>
Job Purpose</b></div><div></div><div><br>
The Shift Leader is a part-time leadership role responsible for the complete operations of the store while on duty. They act as the Person in Charge unless a more senior level manager is present. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. The Shift Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Shift Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.
</div>Responsibilities:
<div><b>
Essential Functions</b></div><div></div><div><b><br>
Customer Service &amp; Sales</b></div><ul><li><div><ul><li>
Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service).</li><li>
Coach and support team members in delivering consistent, friendly, and knowledgeable service to every customer.</li><li>
Develop knowledge and awareness of current products, marketing programs, promotions, strategies, and initiatives; educate all retail team members.
</li></ul></div></li></ul><p><b>Operations &amp; Compliance</b></p><ul><li><div><ul><li>
Oversee the full scope of shift operations as the Person in Charge (when more senior leader is not present), coordinating team responsibilities and addressing operational needs in real time.</li><li>
Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards</li><li>
Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements (people, safety, assets, cash, etc.).</li><li>
Consistently follow all safety and security procedures to protect team members, customers, and company assets.
</li></ul></div></li></ul><p><b>Food &amp; Beverage Execution</b></p><ul><li><div><ul><li>
Ensure the 24/7 execution of all food service and beverage programs: including proper ordering, production planning, product handling and appearance.</li><li>
Maintain and drive high standards and expectations around food quality, food safety, merchandising, customer service, speed of service, and store cleanliness.
</li></ul></div></li></ul><p><b>Store Appearance &amp; Maintenance</b></p><ul><li><div><ul><li>
Complete all store side work (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.)</li><li>
Maintain a clean and organized work area to ensure safe working conditions.</li><li>
Oversee equipment and facility upkeep by promptly reporting maintenance issues or hazards to the appropriate channels.</li></ul></div></li></ul><div><br>
</div><div><b>Additional Responsibilities</b></div><ul><li>
Demonstrate accountability by completing assigned tasks with attention to detail.</li><li>
Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.</li><li>
Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.</li><li>
Performs other projects/duties as assigned.</li></ul><div></div><div><b><br>
Supervisory Responsibilities</b></div><ul><li>
Supervises all store employees in the absence of a senior leader.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><div></div><div><b><br>
Required</b></div><ul><li><div><ul><li>
Must be at least 18 years old.</li><li>
Must have a high school diploma or GED.</li><li>
Must possess strong written, verbal, and interpersonal communication skills.</li><li>
Must possess strong supervisory and organizational skills.</li><li>
Demonstrated strong leadership skills.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.
</li></ul></div></li></ul><p><b>Preferred</b></p><ul><li><div><ul><li>
Minimum of 1 year of food service or retail management experience.</li><li>
Internal candidates should be employed for at least 90 days.</li><li>
A current ANSI-approved Food Safety Manager Certification.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.</li><li>
Basic business math, accounting, computer, analytical, and decision-making skills.</li></ul></div></li></ul><div><br>
</div><div><b>Success Factors</b></div><ul><li><b>
Team Leadership</b> &ndash; Demonstrates the ability to lead by example, motivate team members, and maintain a positive and productive work environment.</li><li><b>
Operational Excellence</b> &ndash; Consistently ensures adherence to company standards in food safety, cleanliness, customer service, and compliance with all policies and procedures.</li><li><b>
Accountability</b> &ndash; Takes ownership of individual responsibilities while holding team members accountable for performance, compliance, and adherence to company standards; provides constructive feedback and follows through on commitments.</li></ul><div><br>
</div><div><b>Work Requirements</b></div><ul><li>
Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.</li><li>
Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.</li><li>
Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs</li><li>
Must be or become Food Safety Certified within required timeframes and maintain certification thereafter.</li><li>
Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.</li><li>
Must wear slip-resistant shoes while on duty</li></ul><br>
<div></div>
Pay Range: USD $14.00 - USD $19.00 /Hr.</div>

Papa John's

<div><div><p><b>Benefits:</b></p><p>
</p><ul><li><b>Weekly paychecks</b></li>
<li>Flexible Hours</li>
<li><b>Discount of 50% OFF all carryout orders</b></li><li>
Training and Recognition Programs</li>
<li>Competitive Compensation</li></ul><p><b>
Shift Leader</b></p>
<p>The Shift Leader supervises shifts and/or work areas in the operation of a Papa John&rsquo;s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.</p><br>
<p></p><br>
<br>
<p><b>Responsibilities</b></p>
<ul><li>Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company&rsquo;s product goal. Commits to meeting the needs and expectations of the restaurant&rsquo;s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.</li>
<li>Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.</li>
<li>Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.</li>
<li>Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company&rsquo;s systems and guidelines to minimize loss.</li>
</ul><p><b>Key Ingredients</b></p>
<ul><li>High School diploma or GED preferred.</li>
<li>Serv-Safe/Local or State Food Service Certification preferred</li>
<li>Previous restaurant shift lead experience preferred</li>
</ul><p>Skills: Cash management; planning and organization; effective communication</p><br>
</div><p></p>INDQS</div>

<div><div><p><b>Shift Leader</b></p><p>
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John&rsquo;s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.</p><p><b><br>
Responsibilities</b></p><ul><li><p>
Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company&rsquo;s product goal. Commits to meeting the needs and expectations of the restaurant&rsquo;s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.</p></li><li><p>
Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.</p></li><li><p>
Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.</p></li><li><p>
Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company&rsquo;s systems and guidelines to minimize loss.</p></li></ul><p><b>
Key Ingredients</b></p><ul><li><p>
High School diploma or GED preferred.</p></li><li><p>
Serv-Safe/Local or State Food Service Certification preferred</p></li><li><p>
Previous restaurant shift lead experience preferred</p></li></ul><p>
Skills: Cash management; planning and organization; effective communication</p></div><br>
<div></div>
INDQS</div>

Potbelly Sandwich Works

<div>
 PAY TRANSPARENCY: earn between $15.75 and $16.25 plus digital tips!*
 <br/>
 <br/>
 Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?
 <br/>
 <br/>
 The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift.
 <br/>
 <br/>
 <strong>
  What&rsquo;s In It For You**:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive pay!
  </li>
  <li>
   Medical, Dental &amp; Vision Insurance
  </li>
  <li>
   Domestic Partnership Benefits
  </li>
  <li>
   Paid Parental Leave
  </li>
  <li>
   FSA and HSA with Employer Contribution
  </li>
  <li>
   Commuter Benefit Program
  </li>
  <li>
   Retirement Savings 401(k) with company match
  </li>
  <li>
   Employee Assistance Program
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Discount Program
  </li>
  <li>
   Flexible Work Schedule
  </li>
  <li>
   Career growth opportunities
  </li>
  <li>
   If hired, you must meet and maintain all eligibility requirements to qualify**
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring To The Table...
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You want to delight customers with great food and good vibes
  </li>
  <li>
   You are friendly and customer service oriented
  </li>
  <li>
   You have strong written and verbal communication skills
  </li>
  <li>
   You enjoy problem-solving
  </li>
  <li>
   You enjoy higher levels of noise from music, customer and employee traffic
  </li>
  <li>
   You love working in a fast-paced environment
  </li>
  <li>
   You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
  </li>
  <li>
   You can handle the heat of the kitchen &ndash; knife skills are a plus!
  </li>
  <li>
   You&rsquo;re at least 18 years old
  </li>
  <li>
   A minimum of 1 year supervisory experience in a restaurant or retail environment preferred
  </li>
  <li>
   You're able to stand/walk for 8-9 hours or as needed
  </li>
  <li>
   You&rsquo;re able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  </li>
  <li>
   Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Duties And Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead team members on shifts, including efficient assignment of tasks while providing feedback
  </li>
  <li>
   Ensure all security procedures are followed
  </li>
  <li>
   Ensure back-of-the-house procedural standards are met
  </li>
  <li>
   Count drawers and follow proper daily cash handling procedures
  </li>
  <li>
   Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
  </li>
  <li>
   Comply with health and safety standards for food, cleanliness and safety
  </li>
  <li>
   Restock food line, chips and cooler
  </li>
  <li>
   Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
  </li>
  <li>
   Operate cash register: handle, balance and follow all cash handling procedures
  </li>
  <li>
   Effectively handle customer complaints/issues
  </li>
  <li>
   Others duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 -As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-
 <br/>
 <br/>
 <ul>
  <li>
   Potbelly cannot make guarantees about tip earnings*
   <br/>
   <br/>
  </li>
 </ul>
 At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.
 <br/>
 <br/>
 We&rsquo;re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.
 <br/>
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 Application Deadline: Applications must be submitted by [4/27/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
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