social media community manager

UpGuard

<div>
 
 Who are we?
 
 
 
 At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn&rsquo;t just growth; it&rsquo;s a total reimagining of how the world manages cyber risk.
 
 
 We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.
 
 
 We aren&rsquo;t just building another tool; we&rsquo;re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.
 
 
 The Marketing team at UpGuard includes multiple marketing and design functions, including Product Marketing, Demand Gen, Marketing Ops, Content Marketing, SEO, Community, Design, and Video. UpGuard&rsquo;s vision is to become a leader in the markets we play in (Cyber VRM, Attack Surface Management) by providing a best-in-class SaaS platform for organisations to manage their third-party risk and external attack surface. Our purpose as a Marketing team is to facilitate this goal by growing UpGuard with a repeatable and scalable marketing engine and a leading brand.
 
 
 
 Where does this role fit in?
 
 
 
 As our Social Media Manager, you will be the primary voice of UpGuard across the digital landscape, sitting within our high-impact Demand Gen functions. Reporting to the Director of Brand &amp; Content, you will be responsible for the strategic direction and daily execution of our presence on LinkedIn, X, Instagram, and YouTube. Your role is pivotal in bridging the gap between our technical product capabilities and our brand identity, ensuring we are not just seen, but respected as thought leaders.
 
 
 You will collaborate cross-functionally with Campaigns, Product, and Design to ensure our social strategy supports the broader marketing engine. By humanizing our brand and scaling our reach, you will play a critical role in nurturing prospects through the funnel and building a vibrant community of cybersecurity professionals. This is a high-visibility role where your creativity and data-driven insights will directly impact UpGuard's global brand authority.
 
 
 
 What will you do?
 
 
 
 <ul>
 <li>
 Lead Multichannel Strategy: Develop and execute a comprehensive social media roadmap across LinkedIn, YouTube, Instagram, and X, ensuring a primary focus on high-growth strategies for our core professional channels - LinkedIn and YouTube
 </li>
 <li>
 Curate the Editorial Social Media Narrative: Own the master social media calendar to ensure a cohesive, high-signal narrative across all channels; you will strategically sequence content to prevent "noise" and ensure that product updates, thought leadership, and culture stories align into a unified, professional brand experience for our audience
 </li>
 <li>
 Architect AI-Ready Distribution: Execute a strategic roadmap for LinkedIn and YouTube alongside the creative team which optimizes video content, transcripts, articles, and metadata to maximize UpGuard&rsquo;s visibility in AI-driven search results
 </li>
 <li>
 Lead Employee Advocacy: Build and manage an employee advocacy program, empowering our internal experts to become industry thought leaders and amplifying our brand reach through authentic, non-corporate accounts
 </li>
 <li>
 Optimize Product Campaigns: Partner with Product Marketing and Campaign Managers ensure complex product launches and feature updates are translating into high-performing social campaigns
 </li>
 <li>
 Coordinate the Social Proof Engine: Act as the lead orchestrator for our social proof program, collaborating with PMMs, Content and Video teams to oversee production and atomisation
 </li>
 <li>
 Optimize for Performance: Monitor key performance metrics and leverage data-driven insights to refine content strategy and maximize organic reach
 </li>
 <li>
 Oversee Content Production: Work closely with the Design and Video teams to produce high-quality visual assets, from short-form clips to long-form educational series
 </li>
 <li>
 Monitor Industry Trends: Stay ahead of the curve on social media algorithms, emerging platforms, and cybersecurity news to keep UpGuard at the forefront of the conversation
 
 
 </li>
 </ul>
 
 What will you bring?
 
 
 
 <ul>
 <li>
 B2B Social Expertise: 4+ years of professional experience managing social media for a high-growth SaaS or technology company
 </li>
 <li>
 Editorial &amp; Narrative Mastery: The ability to maintain a master editorial calendar that synthesizes various marketing streams into a cohesive, non-cluttered narrative for a sophisticated technical audience
 </li>
 <li>
 Project Coordination Prowess: Proven success acting as the "connective tissue" between Campaign, Content, Video, and Product teams
 </li>
 <li>
 Exceptional Communication Skills: A master of the "short-form" hook with the ability to write clear, authoritative, and engaging copy
 </li>
 <li>
 Advocacy &amp; Humanization Focus: Experience building or scaling employee advocacy programs that leverage internal experts to build brand authority and trust
 </li>
 <li>
 Data-Driven Mindset: Proficiency in social analytics tools and the ability to translate metrics into actionable growth strategies
 </li>
 <li>
 Creative Vision: A strong eye for visual storytelling and experience briefing creative teams on social-first assets
 </li>
 <li>
 AI &amp; SEO Fluency: A forward-thinking understanding of how to optimize social metadata, transcripts, and long-form posts to influence AI search engines and LLM citations
 </li>
 <li>
 Strategic Thinking: The ability to align social media activities with broader business objectives and marketing campaigns
 </li>
 <li>
 Collaborative Spirit: A proven track record of working effectively across multiple departments in a fast-paced, remote environment
 
 
 </li>
 </ul>
 
 What will give you an edge?
 
 
 
 <ul>
 <li>
 B2B SaaS &amp; Tech Literacy: A foundational understanding of the B2B SaaS landscape, with the ability to quickly grasp complex technical products and translate them into high-signal content for professional audiences
 </li>
 <li>
 Platform Specialization: Deep technical knowledge of the LinkedIn algorithm, YouTube SEO, Social Media for AEO
 </li>
 <li>
 Video Proficiency: Experience with basic video editing tools or a background in producing YouTube-focused content
 </li>
 <li>
 Global Perspective: Experience managing social accounts for a global brand with multiple products and audiences across various time zones and regions
 
 
 </li>
 </ul>
 
 What's in it for you?
 
 
 
 <ul>
 <li>
 Monthly Lifestyle subsidy: Our employees use this for financial, physical, and mental well-being
 </li>
 <li>
 WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
 </li>
 <li>
 $1,500 USD annual Learning &amp; Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
 </li>
 <li>
 Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries
 </li>
 <li>
 18 weeks paid Parental Leave: Irrespective of parenting role
 </li>
 <li>
 Personal Leave Allowance: This includes sick &amp; carer&rsquo;s leave
 </li>
 <li>
 Fully remote working environment: While we have physical offices in Sydney &amp; Hobart, we do not mandate compulsory attendance
 </li>
 <li>
 Top-spec hardware: All team members will be provided with top-spec laptops for their roles
 
 
 </li>
 </ul>
 $140,000 - $160,000 a year
 
 
 UpGuard is a Certified Great Place to Work&reg; in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!
 
 
 As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
 
 
 For applications to positions in the United States, please note, at this time we can only support hiring in the following US states:
 
 CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC
 
 .
 
 
 Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
 
</div>

Social Media & Community Manager

Waymo

<div>
 Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
 
 
 Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.
 
 
 
 In this hybrid role, you will report to the Head of Support and Operations Intelligence
 
 
 
 
 You Will
 
 
 
 <ul>
 <li>
 Monitor social channels via a team of Rider Support agents. Provide rapid-response support and analysis of rider sentiment to drive action from insights..
 </li>
 <li>
 Manage and improve the end-to-end intake of feedback from community members who interact with Waymo autonomous vehicles.
 </li>
 <li>
 Partner with Product, Safety, and our Ops team to drive tangible product and service improvements.
 </li>
 <li>
 Analyze engagement trends and community sentiment.
 </li>
 <li>
 Ensure our social and community support and communication is aligned to Waymo&rsquo;s brand.
 </li>
 <li>
 Act as the first line of defense for high-priority social escalations, coordinating with PR and Legal teams to manage sensitive public-facing situations.
 
 
 </li>
 </ul>
 
 You Have
 
 
 
 <ul>
 <li>
 6+ years in Social Media Management, Community Management, and Customer Experience (CX), specifically within a high-stakes or tech-forward industry.
 </li>
 <li>
 Expert-level experience with social listening and engagement tools (e.g., Sprinklr and others).
 </li>
 <li>
 Ability to turn qualitative comments into quantitative data; you should be comfortable building narratives from data and insights.
 </li>
 <li>
 Exceptional writing and speaking skills with the ability to balance a professional brand voice with authentic, human empathy.
 </li>
 <li>
 A track record of getting things done, quickly.
 </li>
 <li>
 A process-oriented approach to close the loop&mdash;you don't just report a problem; you follow it until it's solved.
 
 
 </li>
 </ul>
 
 We Prefer
 
 
 
 <ul>
 <li>
 Prior experience in ride-hail.
 </li>
 <li>
 Experience in local government relations or community organizing, particularly in urban environments.
 </li>
 <li>
 Formal training in crisis communications or public relations.
 
 
 </li>
 </ul>
 
 Travel Requirement
 
 
 
 <ul>
 <li>
 Up to 10% travel required
 
 
 </li>
 </ul>
 The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
 
 
 Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
 
 
 Salary Range
 
 
 $159,000&mdash;$196,000 USD
</div>

Social Media and Community Manager, Waymo Rider Support

<div>TEMPE, ARIZONA, UNITED STATES | LOS ANGELES, CALIFORNIA, UNITED STATES | SAN FRANCISCO, CALIFORNIA, UNITED STATES
FULL-TIME
OPERATIONS
4804</div>
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</div><div><div>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</div>
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

In this hybrid role, you will report to the Head of Support and Operations Intelligence 


You will:
<ul>
<li>Monitor social channels via a team of Rider Support agents. Provide rapid-response support and analysis of rider sentiment to drive action from insights..</li>
<li>Manage and improve the end-to-end intake of feedback from community members who interact with Waymo autonomous vehicles.</li>
<li>Partner with Product, Safety, and our Ops team to drive tangible product and service improvements.</li>
<li>Analyze engagement trends and community sentiment.</li>
<li>Ensure our social and community support and communication is aligned to Waymo&rsquo;s brand.</li>
<li>Act as the first line of defense for high-priority social escalations, coordinating with PR and Legal teams to manage sensitive public-facing situations.</li></ul> 


You have:
<ul>
<li>6+ years in Social Media Management, Community Management, and Customer Experience (CX), specifically within a high-stakes or tech-forward industry.</li>
<li>Expert-level experience with social listening and engagement tools (e.g., Sprinklr and others).</li>
<li>Ability to turn qualitative comments into quantitative data; you should be comfortable building narratives from data and insights.</li>
<li>Exceptional writing and speaking skills with the ability to balance a professional brand voice with authentic, human empathy.</li>
<li>A track record of getting things done, quickly.</li>
<li>A process-oriented approach to close the loop&mdash;you don't just report a problem; you follow it until it's solved.</li></ul> 


We prefer:
<ul>
<li>Prior experience in ride-hail.</li>
<li>Experience in local government relations or community organizing, particularly in urban environments.</li>
<li>Formal training in crisis communications or public relations.</li></ul> 


Travel Requirement:
<ul>
<li>Up to 10% travel required</li>
</ul><div><div>
<div>The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
</div>
<div>Salary Range</div>
<div>$159,000&mdash;$196,000 USD</div></div></div></div></div></div></div>

Courtyard Venues

Job: Title: Social Media ManagerLocation: KarachiJob Type: OnsiteIndustry: Hospitality IndustryPosition Available: ImmediateJob Description:We are looking for a motivated and creative Social Media Manager with 1 year of experience to manage and improve our digital presence. The ideal candidate should be passionate about marketing, social media trends, and performance-driven campaigns.Key Responsibilities:<ul><li>Develop and manage social media content calendars</li><li>Create content ideas aligned with brand goals and trends</li><li>Plan and execute social media strategies for growth and engagement</li><li>Manage and optimize Meta Ads.</li><li>Design and edit content using Photoshop, Canva, and Adobe Premiere Pro</li><li>Monitor, engage, and respond to audiences across social platforms (Community Management)</li><li>Track performance insights and recommend improvements</li><li>Stay updated with social media trends, reels, and digital marketing practices</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, or related field</li><li>Minimum 1 year of experience in Social Media Marketing or related role</li><li>Proficiency in Photoshop, Canva &amp; Adobe Premiere Pro</li><li>Experience with content planning and calendar management</li><li>Knowledge of Meta Ads Manager and campaign optimization</li><li>Strong creative thinking, copywriting and strategy development skills</li><li>Understanding of audience engagement and community building</li><li>Ability to work independently and contribute fresh marketing ideas</li></ul>Interested candidates can share their CV at: courtyardvenues@gmail.com or Whatsapp: +92 321 8750682Job Type: Full-timeWork Location: In person

Social Media Manager

Shafaq n Kami Salon

Online Community ManagerJob Overview:We are looking for a creative and responsive Social Media Executive who will be responsible for managing our social media platforms, content and promptly responding to customer queries.The ideal candidate should have strong communication skills, a customer-focused mindset and a good understanding of social media trends.Key Responsibilities:<ul><li>Manage and handle all company social media platforms (Facebook, Instagram, TikTok etc.</li><li>Hndle and Manage company websites</li><li>Create, schedule and publish engaging posts, stories and updates</li><li>Respond to customer inquiries, messages and comments in a timely and professional manner</li><li>Handle complaints</li><li>Provide accurate information to customers</li><li>Maintain a positive brand image through communication</li><li>Monitor social media trends and suggest content ideas</li><li>Coordinate with internal teams for updates, promotions and campaigns</li><li>Maintain records of customer interactions and feedback</li></ul>Requirements:● Proven experience in social media handling or customer service● Strong written and verbal communication skills both in English and Urdu● Ability to multitask and manage time effectively● Good knowledge of social media tools and platforms● Creative thinking and problem-solving skills● Ability to handle customer queries professionallyPreferred Skills:Experience with content creation (Canva, basic design tools)Knowledge of social media analyticsUnderstanding of digital marketing trendsJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>People Management: 2 years (Required)</li></ul>Work Location: In person

Online Community Manager

Eximo Digital

Job Title: Social Media ManagerLocation:On-siteJob Type: Full-TimeRoleWe are looking for a creative and strategic Social Media Manager to lead and grow our brand presence across multiple platforms. You will be responsible for developing content strategies, managing daily social media activity, and engaging with our online community to increase brand awareness, engagement, and conversions.Key Responsibilities<ul><li>Develop and execute social media strategies aligned with business goals</li><li>Create, schedule, and publish engaging content across platforms (Instagram, Facebook, TikTok, LinkedIn, X, etc.)</li><li>Monitor social media trends, insights, and analytics to optimize performance</li><li>Respond to comments, messages, and engage with followers in a timely manner</li><li>Collaborate with designers, content creators, and marketing teams</li><li>Plan and manage paid social media campaigns when required</li><li>Track performance metrics and prepare regular reports</li></ul>Requirements<ul><li>Proven experience as a Social Media Manager</li><li>Strong understanding of major social media platforms and trends</li><li>Excellent writing, editing, and communication skills</li><li>Experience with tools like Meta Business Suite, Hootsuite, Buffer, or similar</li><li>Basic knowledge of Canva, Adobe Creative Suite, or content creation tools is a plus</li><li>Ability to analyze data and turn insights into actionable strategies</li><li>Creative mindset with strong attention to detail</li></ul>Preferred Qualifications<ul><li>Experience in digital marketing or brand management</li><li>Knowledge of paid advertising on social platforms</li><li>Experience managing influencer collaborations</li></ul>What We OfferCompetitive salaryOpportunity to grow with a fast-paced team&ldquo;Male candidates are encouraged to apply.&rdquo;Work Location: In person

Fourth Floor

<div>
 
 Our client, a luxury apparel brand is looking to hire a Social Media Manager who will be responsible for building an engaged community, driving brand awareness, and translating key marketing moments into compelling social storytelling.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 Platform Management
 
 <ul>
 <li>
 Manage the brand's social media presence across Instagram, TikTok, Facebook, Pinterest, and YouTube
 </li>
 <li>
 Own day-to-day posting, scheduling, and publishing across platforms
 </li>
 <li>
 Monitor comments, messages, and community engagement to build a strong brand community
 </li>
 </ul>
 
 
 
 
 
 Content Creation
 
 
 <ul>
 <li>
 Develop and manage a comprehensive social media content calendar across Instagram, TikTok, Facebook, Pinterest, and YouTube, aligning posts with product launches, seasonal moments, and broader marketing initiatives.
 </li>
 <li>
 Define and execute core content pillars to guide storytelling and ensure a balanced mix of brand heritage, product features, lifestyle inspiration, community/UGC, and key campaign messaging across all platforms.
 </li>
 <li>
 Plan and produce engaging content including short-form video, imagery, and graphics
 </li>
 <li>
 Capture and edit social-first video content for TikTok, Reels, and YouTube Shorts
 </li>
 <li>
 Maintain a consistent brand voice and visual aesthetic across all channels
 </li>
 <li>
 Coordinate product launches, seasonal campaigns, and brand storytelling moments on social
 </li>
 <li>
 Attend in-person events and photoshoots to capture behind the scenes content
 </li>
 </ul>
 
 
 
 
 
 Strategy &amp; Growth
 
 
 <ul>
 <li>
 Develop and execute a social media strategy focused on audience growth and engagement continuously fine tuning to adapt to the ever changing algorithm
 </li>
 <li>
 Identify trends, formats, and cultural moments relevant to the brand
 </li>
 <li>
 Test new content approaches and optimize performance based on analytics
 </li>
 <li>
 Work closely with Paid Social Agency to implement learnings, when relevant, to Organic
 </li>
 </ul>
 
 
 
 
 Influencer &amp; UGC Collaboration
 
 
 <ul>
 <li>
 Work closely with the Influencer Marketing Manager to amplify partnerships on social platforms
 </li>
 <li>
 Source, curate, and repost user-generated content
 </li>
 <li>
 Build relationships with creators and brand advocates, when relevant, in partnership with the Influencer Marketing manager
 </li>
 </ul>
 
 
 
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Track key performance metrics across platforms including engagement, reach, growth, and conversion
 </li>
 <li>
 Provide weekly and monthly social performance recaps and insights to leadership
 </li>
 <li>
 Use analytics to refine content strategy and inform future campaigns
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 5+ years managing social media for a brand, fashion/lifestyle company, or agency (fashion-experience preferred)
 </li>
 <li>
 Deep understanding of Instagram, TikTok, Pinterest, Facebook, and YouTube
 </li>
 <li>
 Strong eye for visual storytelling and brand consistency
 </li>
 <li>
 Experience shooting and editing short-form video content
 </li>
 <li>
 Strong writing and copyediting skills
 </li>
 <li>
 Highly organized with the ability to manage multiple projects and deadlines
 </li>
 </ul>
 
 
 
 
 Tools &amp; Technical Skills
 
 
 <ul>
 <li>
 Experience with Nectar or social management platforms
 </li>
 <li>
 Familiarity with AI tools for content creation, such as Midjourney, Nano Banana, Runway, Opus Clip, or similar creator-focused tools
 </li>
 <li>
 Experience using photo and video editing tools such as CapCut, Adobe Creative Suite, Canva or Figma
 </li>
 <li>
 Comfortable analyzing social performance and platform analytics
 </li>
 </ul>
 
 
 
 
 
 What Success Looks Like
 
 
 <ul>
 <li>
 Consistent, high-quality content across all social platforms
 </li>
 <li>
 Strong audience growth and engagement
 </li>
 <li>
 Clear performance reporting and actionable insights
 </li>
 </ul>
 
 
 
 
 This role is hybrid in the office 3 days per week
 
</div>

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