social media community manager

Element MEA

<div>
 element MEA is supporting a well-established Dubai-based integrated creative agency in appointing an experienced Social Media Manager.
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 The agency works with leading government, corporate and consumer brands across the UAE and wider GCC. Its capabilities span advertising, experiential marketing, brand communications, social media, digital campaigns, content production and large-scale activations.
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 The successful candidate will join a multidisciplinary agency environment and manage the complete social media function for a portfolio of client accounts.
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 The agency's identity will be shared with shortlisted candidates during the recruitment process.
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 Role Purpose
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 The Social Media Manager will lead the planning, management and continuous improvement of social media activity for assigned client accounts.
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 Acting as an extension of each client's marketing team, the role holder will develop social media strategies, manage content planning, oversee campaign execution and use performance insights to achieve defined communication and business objectives.
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 The position combines social media strategy, content leadership, community management, paid-media coordination, influencer marketing, client advisory and performance analytics.
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 Working closely with Client Servicing, Strategy, Creative, Production, Media and Project Management teams, the Social Media Manager will ensure that social media is integrated into every stage of a campaign&mdash;from concept development and content production through publishing, community engagement and post-campaign analysis.
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 Key Responsibilities
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 Social Media Strategy
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 <ul>
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   Develop annual, quarterly and campaign-specific social media strategies for assigned client accounts.
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   Build platform-specific strategies aligned with client business objectives, audience behaviour and marketing priorities.
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   Recommend the appropriate channel mix, content pillars, publishing cadence and engagement approach.
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   Translate wider brand and marketing strategies into practical social media plans.
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   Present strategies, recommendations and campaign opportunities to clients and internal teams.
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   Regularly review and refine strategies based on platform changes, audience insights and campaign performance.
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 Campaign Planning and Integrated Marketing
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   Develop social media campaigns that support wider advertising, experiential, digital, PR and activation initiatives.
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   Collaborate with Strategy and Creative teams to strengthen the role of social media within integrated campaigns.
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   Create detailed campaign rollout plans across multiple platforms and audience segments.
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   Ensure online content supports and amplifies on-ground events, activations and brand experiences.
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   Identify real-time content and audience-engagement opportunities during live campaigns and events.
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   Coordinate campaign timelines, deliverables, approvals and publishing schedules.
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 Content Planning and Management
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   Develop monthly and campaign-specific content calendars aligned with client priorities and marketing objectives.
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   Prepare clear creative briefs for Designers, Copywriters, Photographers, Videographers, Animators and Motion Designers.
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   Manage content development from initial concept through production, approval and publishing.
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   Ensure content is platform-native, audience-focused and consistent with client brand guidelines.
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   Maintain the appropriate balance between planned, reactive, educational, promotional and engagement-led content.
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   Review content for accuracy, quality, tone, platform suitability and cultural relevance.
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   Manage multiple client accounts while maintaining consistency and meeting deadlines.
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 Community Management
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   Oversee daily community engagement across client social media channels.
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   Respond to comments, direct messages, enquiries and audience interactions in line with approved guidelines.
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   Develop response frameworks and escalation procedures for sensitive or high-risk issues.
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   Monitor online sentiment, customer feedback and emerging reputational risks.
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   Escalate complaints, crises or potentially damaging conversations promptly.
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   Develop engagement initiatives that encourage meaningful audience participation and community growth.
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   Ensure community management reflects each brand's tone of voice and service standards.
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 Paid Social and Media Coordination
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   Collaborate with media specialists to plan and execute paid social media campaigns.
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   Recommend campaign objectives, audience targeting, budget allocation, creative formats and platform selection.
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   Ensure alignment between organic content strategies and paid-media activity.
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   Monitor campaign performance and recommend adjustments to improve reach, engagement, leads or conversions.
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   Coordinate the development of campaign assets required for different audiences, placements and media formats.
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   Support testing of messaging, creative formats, audiences and calls to action.
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 Influencer and Creator Marketing
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   Identify influencers and content creators who are relevant to campaign objectives and brand positioning.
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   Manage influencer shortlisting, assessment, onboarding, briefing, approvals and content delivery.
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   Coordinate contracts, timelines, deliverables and internal or client approvals with the relevant teams.
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   Build productive, long-term creator relationships that benefit client brands.
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   Monitor influencer content for quality, brand alignment, compliance and authenticity.
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   Measure influencer performance, audience quality and campaign return on investment.
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 Performance Analysis and Reporting
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   Develop performance dashboards for assigned client accounts.
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   Monitor key metrics including reach, impressions, engagement, audience growth, conversions, click-through rate, cost per result, CPM and return on investment.
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   Prepare monthly, quarterly and campaign-specific performance reports.
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   Move beyond reporting numbers by clearly explaining what changed, why it changed and what should happen next.
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   Present results and recommendations confidently to clients.
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   Use performance insights to improve content, targeting, platform investment and future campaign planning.
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   Establish relevant benchmarks for each client, platform and campaign type.
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 Client Partnership
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   Act as a trusted social media advisor to assigned clients.
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   Participate in planning meetings, campaign reviews, workshops and content discussions.
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   Understand each client's commercial priorities, audience challenges and approval processes.
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   Educate clients on platform developments, audience behaviour, emerging trends and digital opportunities.
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   Manage client expectations regarding timelines, approvals, content performance and platform limitations.
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   Identify opportunities to expand social media, content, influencer and integrated marketing services.
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   Build strong relationships while maintaining professional boundaries and clear accountability.
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 Cross-Functional Leadership
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   Work closely with Client Servicing, Creative, Strategy, Production, Media and Project Management teams.
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   Ensure briefs, timelines, approvals and accountabilities are clearly communicated.
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   Provide constructive feedback that improves creative work while respecting specialist expertise.
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   Support junior social media and community-management team members where required.
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   Contribute to agency pitches, new-business proposals and social media audits.
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   Promote strong working practices, documentation and knowledge-sharing across the team.
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 Core Competencies
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  Social Media Strategy
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 Builds platform-specific strategies that connect audience behaviour with business and communication objectives.
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  Campaign Management
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 Plans and manages integrated social media campaigns from concept development through reporting.
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  Content Leadership
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 Oversees content planning, briefing, creation, publishing and continuous optimization.
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  Client Management
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 Builds trusted relationships and provides clear, commercially relevant advice to client marketing teams.
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  Community Building
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 Develops engaged online communities while protecting brand reputation and customer experience.
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  Analytics and Performance
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 Interprets campaign data and converts insights into practical actions and recommendations.
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  Collaboration
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 Works effectively with creative, strategy, production, media, client servicing and project management teams.
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  Innovation
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 Introduces relevant content formats, platform features, creative opportunities and digital trends.
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  Commercial Awareness
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 Understands how social media contributes to brand growth, customer acquisition, engagement and business performance.
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  Qualifications And Experience
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   Four to seven years of experience in social media management within an integrated, digital, creative or advertising agency.
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   Proven experience managing social media activity for multiple brands or large client accounts.
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   Strong understanding of Meta, LinkedIn, TikTok, YouTube, X, Snapchat and emerging platforms.
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   Experience using tools such as Meta Business Suite, Meta Ads Manager, LinkedIn Campaign Manager, Google Analytics, Hootsuite, Sprout Social, Later or similar platforms.
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   Experience working with influencers, content creators, paid-media teams and integrated campaigns.
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   Strong presentation, reporting and client-management skills.
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   Excellent written and verbal English.
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   Arabic communication capability is highly desirable.
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   Experience managing government, corporate, retail, hospitality, lifestyle or consumer-brand accounts would be advantageous.
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 </ul>
</div>


Social Media Manager

Short Mountain Distillery

<p><b>Overview</b></p><p>We are seeking an energetic and innovative Social Media Manager to lead our digital storytelling and brand presence across multiple social media platforms. In this dynamic role, you will craft compelling content, analyze digital marketing performance, and foster meaningful relationships with our online community. Your passion for social media marketing combined with your expertise in content creation, analytics, and media editing will drive engagement and elevate our brand visibility. This paid position offers an exciting opportunity to shape our online voice and connect with audiences worldwide.</p><p><b>Duties</b></p><ul><li>Develop and implement comprehensive social media strategies aligned with overall marketing goals to boost brand awareness and engagement.</li><li>Create, curate, and manage engaging content across platforms such as Facebook, Instagram, Twitter, LinkedIn, and others using tools like Adobe Creative Suite, Photoshop, Illustrator, and media editing tools.</li><li>Monitor social media channels daily through social listening tools to gauge public sentiment, identify trends, and respond promptly to comments or inquiries to foster community relationships.</li><li>Utilize social media management applications such as Hootsuite and Buffer to schedule posts, track performance metrics, and optimize content timing for maximum reach.</li><li>Analyze social media analytics and marketing online analytics using Google Analytics and platform-specific insights to assess campaign effectiveness and inform future strategies.</li><li>Manage paid advertising campaigns on platforms like Facebook Advertising to target specific audiences, increase reach, and improve ROI.</li><li>Collaborate with cross-functional teams including public relations, branding, and digital marketing to ensure consistent messaging across all channels.</li><li>Conduct keyword research for SEO purposes to enhance content visibility in search engine results.</li><li>Prepare detailed reports on media performance analytics and digital marketing performance monitoring to measure success against KPIs.</li></ul><p><b>Experience</b></p><ul><li>Proven experience in social media management or digital marketing roles with a strong portfolio demonstrating successful campaigns.</li><li>Expertise in social media platforms&rsquo; algorithms, features, and best practices for content marketing.</li><li>Proficiency with graphic design tools such as Adobe Photoshop, Illustrator, and video editing software for creating multimedia content.</li><li>Strong understanding of SEO principles, web analytics (Google Analytics), and marketing analytics tools for data-driven decision making.</li><li>Experience managing social listening tools and social media management applications like Hootsuite or Buffer.</li><li>Excellent written communication skills with a knack for proofreading and compelling content writing tailored for diverse audiences.</li><li>Ability to analyze data from various sources to monitor digital marketing performance accurately and adjust strategies accordingly.</li><li>Knowledge of public relations principles to manage brand reputation effectively across digital channels.</li></ul><p>Join us as a Social Media Manager if you're passionate about crafting engaging stories that resonate globally! Bring your creativity, analytical mindset, and enthusiasm for digital marketing performance monitoring to help us grow our online community while delivering measurable results through innovative social media content creation!</p><p>Pay: From $35,000.00 per year</p><p>Work Location: Hybrid remote in Woodbury, TN 37190</p>

ACMAC

<p><b>About ACMAC:</b><br/>ACMAC is committed to making acupuncture more accessible and affordable for the community. We are actively working to expand the availability of NHS acupuncture clinics to better serve public health needs.</p><p><b>Role Overview:</b><br/>We are seeking a passionate <b>Social Media Manager</b> to join our team as a volunteer. In this role, you will design and implement a social media strategy to:</p><ul><li>Promote acupuncture and its benefits.</li><li>Raise awareness of community acupuncture clinics.</li><li>Amplify ACMAC's presence and events.</li></ul><p>This is an excellent opportunity for someone looking to develop or hone their skills in social media marketing while contributing to a meaningful cause.</p><p><b>Responsibilities:</b></p><ul><li>Develop a strategic social media plan tailored to ACMAC&rsquo;s goals.</li><li>Create content across relevant platforms (Facebook, Instagram).</li><li>Increase ACMAC&rsquo;s online presence.</li></ul><p><b>Qualifications:</b></p><ul><li>Strong interest in social media management and content creation.</li><li>Self-motivated, with the ability to work independently.</li><li>Commitment to volunteering a few hours per month.</li></ul><p><b>What We Offer:</b></p><ul><li>Hands-on experience in social media strategy, content creation, and digital marketing.</li><li>The chance to build your portfolio and develop valuable skills for your career.</li></ul><p><b>How to Apply:</b><br/>Please send an email to info@acmac.org.uk</p><p>Job Type: Volunteer</p><p>Pay: $0.01 per hour</p><p>Work Location: Remote</p>

Volunteer Social Media Manager (unpaid)

Dallas Mavericks

<div><div><b>Job Overview:</b></div>
<div>The Social Media Manager serves as the day-to-day leader of the Dallas Mavericks' social media operation, overseeing the planning, execution, and publishing of content across all owned social platforms. Working in partnership with the Senior Manager of Social Media, this role translates the department's larger content strategy into best-in-class social execution, ensuring every campaign, gameday and storytelling opportunity is optimized for each platform.</div>
<div>The ideal candidate is equal parts strategist and executor, someone who understands digital culture, platform trends, audience behavior and analytics while maintaining exceptional attention to detail and operational excellence. This position collaborates closely with photo, video, creative, editorial, basketball operations, partnerships and marketing teams to create engaging content that grows our audience, while advancing the Mavericks brand mission.</div>
<div> </div><div><b>*APPLICATIONS WITHOUT A PORTFOLIO WILL NOT BE CONSIDERED*</b></div>
<div></div><div><b>Essential Job Function:</b></div>
<div></div><div><b>RESPONSIBILITIES</b></div>
<ul><li>Manage the day-to-day operations of the Dallas Mavericks' social media channels, overseeing publishing workflows, platform execution and daily content planning across all owned social accounts.</li>
<li>Partner closely with the Senior Manager of Social Media to execute the organization's social strategy, translating content priorities into best-in-class platform execution across every platform.</li>
<li>Oversee daily, weekly and seasonal social content calendars, ensuring basketball, business, sponsorship, community, and marketing initiatives are aligned across all channels.</li>
<li>Help the social team create, capture, edit, publish and optimize social-first content while identifying real-time storytelling opportunities that engage fans and elevate the Mavericks brand.</li>
<li>Concept, pitch, and execute social-first content ideas that capitalize on basketball moments, internet culture, emerging trends, and the Dallas Mavericks brand while supporting broader organizational campaigns.</li>
<li>Coordinate social coverage for games, practices, road trips, events and tentpole moments, partnering with photographers, videographers, seasonal staff and freelancers to execute comprehensive content plans.</li>
<li>Travel to select away games, NBA events (e.g., All-Star, Summer League) and serve as the point for the content team while away.</li>
<li>Identify and recruit local influencers, digital creators and sports personalities for game-day activations and brand partnerships as part of the emerging influencer program.</li>
<li>Serve as a liaison between the Content team and departments, including Basketball Operations, Corporate Partnerships, Marketing, Community Impact, Communications and Events to align priorities, communicate content needs and execute cross-functional initiatives.</li>
<li>Manage and mentor members of the social media team by providing day-to-day guidance, creative feedback and operational support while fostering a collaborative, high-performing environment.</li>
<li>Monitor platform performance, audience insights, and emerging social trends to optimize content strategy, identify new opportunities for growth and support regular reporting on key performance metrics.</li>
<li>Build trusted relationships with Basketball Operations, coaches and players to help facilitate authentic storytelling opportunities while representing the organization with professionalism, discretion, and sound judgment.</li>
</ul><div><b>Qualifications</b></div>
<div></div><ul><li>4-5 years of experience in social media, content creation, digital strategy, or a related field</li>
<li>Bachelor's Degree in communications, marketing, social media, or a related field</li>
<li>High level of comfort communicating with marketing, digital and content leaders across the company</li>
<li>Significant in-depth knowledge and understanding of Instagram, X, Facebook, TikTok and other social media platforms</li>
<li>Must have deep knowledge of the NBA, players, coaches, and league storylines to keep content relevant and timely.</li>
<li>NBA, college and other professional sports experience is preferred.</li>
<li>Managerial experience is preferred.</li>
<li>Excellent writing and communication skills.</li>
<li>Photography and Adobe Photoshop skills are preferred.</li>
<li>Thrive in a fast-paced environment, managing quick-turnaround projects and high-volume content needs.</li>
<li>Proven experience in building professional/corporate social media accounts and audiences.</li>
<li>Familiarity with social media publishing, analytics, and social listening tools.</li>
<li>Ability to manage multiple tasks with planning and project prioritization.</li>
<li>Ability to work independently and within a team to meet deadlines and accomplish goals.</li>
<li>Ability to work nights and weekends, as needed.</li>
<li>Strong attention to detail.</li>
</ul>
<div></div><div><b>Job Type:
</b></div><div>Full-Time</div>
<div>The Dallas Mavericks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div></div>

City of Richmond, VA

<div></div><div><div><div><p>Are you Richmond <b>R.E.A.D.Y</b>? <b>R</b>espect. <b>E</b>quity. <b>A</b>ccountability. <b>D</b>iversity&hellip;<b>YOU</b>!!!<br>
<br>
This is an <b>EXCITING</b> time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:</p>
<ul><li><b>Virginia Retirement System (VRS)</b></li>
<li><b>Language Incentive</b></li>
<li><b>Referral Bonus</b></li>
<li><b>T</b><b>uition Assistance Program</b></li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div>The City of Richmond&rsquo;s Office of Strategic Communication is seeking an innovative and strategic <b>Social Media Manager</b> to lead our social media efforts. This role involves developing and implementing social media strategies to enhance the city&rsquo;s online presence, engage with the community, and effectively communicate important information. The ideal candidate will have a deep understanding of social media platforms, strong communication skills, and a knack for creating compelling content.</div><div></div><div><br>
This classis responsible for creating and disseminating visual, digital, written, and spoken information. Incumbents are responsible for providing professional public information and providing consultation to other departmental staff and management. As assigned, work may include: providing public education; establishing and maintaining a visual identity and brand; writing scripts and talking points; coordinating the handling of citizen inquiries and managing electronic and social media; developing communication plans.<br>
</div><div></div><br>
<p>As assigned, incumbents will supervise or serve as lead workers, assigning work and monitoring work completion.</p><p><br>
<br>
<b>Supervision Exercised/Received:</b></p><ul><li><b>
Exercised:</b> This classification typically supervises other employees, or may serve as lead worker, assigning work and monitoring work completion.</li><li><b>
Received:</b> This classification typically reports to a deputy director or director.</li><li><b>
Note:</b> Other reporting relationships may apply.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Duties include but are not limited to</b></h2></div>
<p></p><div><ul><li>Strategy Development: Create and execute comprehensive social media strategies that align with the city&rsquo;s communication goals and objectives. Develop and implement content plans to drive engagement and increase the city&rsquo;s online presence.</li><li>
Content Creation: Coordinate with the design and production teams to create high-quality, engaging content for various social media platforms, including Facebook, Instagram, LinkedIn, and others. This includes writing posts, creating graphics, and producing videos that align with the city&rsquo;s brand and messaging.</li><li>
Community Engagement: Monitor and respond to social media interactions, including comments, messages, and mentions. Foster positive relationships with the community by addressing inquiries, resolving issues, and encouraging feedback.</li><li>
Analytics and Reporting: Track and analyze social media performance metrics, including engagement, reach, and conversion rates. Prepare regular reports on social media activities and effectiveness and use data to refine and improve strategies.</li><li>
Campaign Management: Plan and execute social media campaigns to promote city events, initiatives, and programs. Coordinate with other departments and stakeholders to ensure campaign objectives are met and messaging is consistent.</li><li>
Trend Monitoring: Stay up to date with the latest social media trends, tools, and best practices. Implement new strategies and technologies to enhance the city&rsquo;s social media presence and effectiveness.</li><li>
Collaboration: Work closely with the communications team to align social media efforts with broader communication strategies. Coordinate with other city departments to ensure accurate and timely information is shared.</li><li>
Crisis Management: Handle social media crises or negative situations with professionalism and tact. Develop and implement strategies to manage and mitigate potential risks to the city&rsquo;s reputation.</li><li>
Training and Support: Provide guidance and training to city staff on social media best practices and platform usage through an internal social media user group. Ensure that all social media content and interactions adhere to city policies and guidelines.</li><li>
Content Calendar: Maintain a content calendar to plan and schedule social media posts. Ensure that content is timely, relevant, and aligned with upcoming city events and announcements.</li><li>
Supervision: Engage with production specialist to execute high-quality, social-first and video-forward content.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications, Special Certifications and Licenses</b></h2></div>
<p></p><div><p><b>KNOWLEDGE, SKILLS, AND ABILITIES:</b> (Add knowledge/Skills/Abilities that are applicable to a social media manager)</p><div><b>
Knowledge </b><b>(some combination of the following):</b></div><ul><li>
Social media platforms (Facebook, Instagram, LinkedIn, etc.), social media management tools (e.g., Hootsuite, Buffer), and analytics platforms (e.g., Google Analytics, social media insights).</li><li>
Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus.</li><li>
Familiarity with basic video content capture is also a plus.</li><li>
Accessibility best practices in social media content creation.</li><li>
Data-driven strategies, social media metrics, and trends.</li><li>
Graphic design concepts and production through concept, design, planning, production, and publication phases.</li></ul><div></div><div><b><br>
Skills (some combination of the following):</b></div><ul><li>
Excellent verbal and written communication skills, with the ability to craft clear, engaging, and on-brand content. Strong interpersonal skills and the ability to interact effectively with the public and city officials.</li><li>
Strong analytical skills with the ability to interpret social media metrics and trends to inform decision-making.</li><li>
Strong organizational skills with the ability to manage multiple projects and deadlines. Attention to detail and accuracy in all social media activities.</li><li>
Computer proficiency, including Microsoft Office Suite, Adobe Creative Suite, or other similar graphic design programs, and photo and video editing software</li><li>
A creative thinker with the ability to generate fresh and innovative ideas for social media content and campaigns.</li></ul><div></div><div><b><br>
Abilities </b><b>(some combination of the following):</b></div><ul><li>
Prioritize</li><li>
Self-start</li><li>
Problem-solve</li><li>
Ability to occasionally work flexible hours, which may include evenings and weekends, to address time-sensitive social media issues or opportunities, as needed.</li></ul><p><b><br>
MINIMUM TRAINING AND EXPERIENCE:</b></p><ul><li>
Bachelor's Degree in public relations, communications, public affairs, journalism, marketing, or directly related field</li><li>
Three years of public communications experience</li><li>
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.</li></ul></div><br>
<p></p>
</div><p></p><div><div><p><b><i>Equal Employment Opportunity Statement</i></b></p>
<p><i>The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
</i></p><p>The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. <b>If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process,</b> please contact Veronica Kenner, by email at HR-ADA@rva.gov.</p>
<p><i>This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.</i></p><br>
<p></p>
<p>The <b>City of Richmond Values Veterans. </b><i>We are an official </i><b><i>V3 Certified Company</i></b><i>.</i></p>
<p><i>The </i><b><i>City of Richmond</i></b><i> is a proud partner with the </i><b><i>US Army Partnership for Your Success PaYS Program.</i></b></p></div></div></div><p></p>
<br><div></div><div><div><div><p>With over 4,000 employees, the City of Richmond is an &quot;Employer of Choice&quot; among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an &quot;Employer of Choice&quot;. <br>
<br>
The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.</p></div></div></div>

Northgate Market

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Our first store opened on January 2nd, 1980 in Anaheim, CA and since then we have grown to over 50 stores in four counties: Los Angeles, Orange, San Diego and Riverside. We offer our customers a full-service supermarket with a large meat department, bakery, tortilleria and prepared foods in addition to a sizeable section of domestic and imported Latin American grocery goods to provide a Mexican homeland experience. We are always looking for great people to join as a member of the Northgate Family. We look for enthusiastic people with the potential and desire to grow with us. We strive to create a great work environment that is positive and fun; where people have meaningful work, where individuals have a sense of belonging and feel appreciated, valued and secure. If you are passionate about food, are customer focused, team oriented, and want to be a part of our family, we invite you to apply! We offer opportunities for growth, 10% discount for you and one other family member in your household for most purchases made at Northgate and flexible schedules. To learn more, please visit www.northgatemarket.com.
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Social Media Manager owns Northgate&rsquo;s always-on social presence&mdash;the day-to-day content, community management, and channel growth that keep the brand culturally relevant between campaigns. This role is being rebuilt from the ground up following a team transition, with a clear focus on growing and evolving Northgate&rsquo;s social channels while partnering closely with Brand, Digital, and agency teams.
 <br/>
 <br/>
 This is a hands-on role that blends strategy, creativity, and execution. The Social Media Manager is responsible for planning and publishing the content calendar, developing social-first content ideas, capturing and editing content, managing the community, coordinating influencer initiatives, and collaborating with agency partners to bring campaigns to life. The Director of Brand Marketing sets the overall brand and platform strategy, while this role is responsible for translating that vision into engaging, culturally relevant content that performs across all social platforms.
 <br/>
 <br/>
 The ideal candidate is equal parts strategist, creator, and community builder&mdash;someone who understands how the bicultural Latino/a audience engages on social and knows how to create content that earns attention. This person brings ideas to the table, produces compelling social-first content, collaborates with agency partners to shape creative, manages influencer relationships, analyzes performance, and continuously identifies opportunities to grow the brand&rsquo;s presence through trends, innovation, and best practices.
 <br/>
 <br/>
 <strong>
  Essential Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own and manage the always-on social content calendar across all Northgate &amp; Mercado social channels, aligned to the brand&rsquo;s campaign calendar and cultural moments relevant to the audience.
  </li>
  <li>
   Develop social-first content strategies, concepts, and content calendars that support brand campaigns, business priorities, and always-on storytelling.
  </li>
  <li>
   Capture, create, edit, and publish engaging photo and video content optimized for each social platform, balancing professionally produced assets with quick-turn, real-time content.
  </li>
  <li>
   Partner closely with the Brand team and agency partners to develop social strategies, creative concepts, influencer campaigns, and platform-specific content that aligns with brand objectives and current social trends.
  </li>
  <li>
   Manage day-to-day community engagement by responding to comments and messages, monitoring sentiment, and escalating issues requiring brand or PR judgment.
  </li>
  <li>
   Coordinate content capture at stores, events, community activations, and campaign shoots to ensure a continuous pipeline of authentic social content.
  </li>
  <li>
   Manage creator and influencer relationships, including outreach, briefing, scheduling, approvals, content collection, and campaign execution within established strategy and budgets.
  </li>
  <li>
   Review agency creative and provide feedback to ensure all content reflects platform best practices, social trends, and Northgate&rsquo;s brand voice.
  </li>
  <li>
   Track social performance, including engagement, reach, audience growth, video performance, and content effectiveness, translating insights into recommendations for future content and campaigns.
  </li>
  <li>
   Stay ahead of platform updates, emerging trends, creator best practices, and new content formats, proactively bringing recommendations to the Brand team.
  </li>
  <li>
   Coordinate with the Digital &amp; Data Manager to integrate social insights into broader marketing analytics and reporting.
  </li>
  <li>
   Partner with Brand Managers to ensure social content remains visually and tonally consistent across Northgate &amp; Mercado.
  </li>
  <li>
   Support crisis communications and reactive social moments by escalating issues quickly and following established response protocols.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Requirements And Conditions
  <br/>
  <br/>
 </strong>
 <strong>
  Education / Experience / Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Communications, Digital Media, or related field preferred.
  </li>
  <li>
   4+ years of experience managing social media for a consumer-facing brand, retailer, restaurant, or agency.
  </li>
  <li>
   Demonstrated success growing engaged social communities and executing high-performing content strategies.
  </li>
  <li>
   Experience developing social-first content ideas and translating brand campaigns into engaging platform-specific content.
  </li>
  <li>
   Experience coordinating influencer and creator partnerships from planning through execution.
  </li>
  <li>
   Strong understanding of social media analytics and the ability to turn performance data into actionable recommendations.
  </li>
  <li>
   Proficiency with content creation and editing tools, including Adobe Photoshop, Premiere Pro, Lightroom, CapCut, Canva, or similar software.
  </li>
  <li>
   Experience shooting and editing high-quality photo and video content using both mobile devices and professional equipment.
  </li>
  <li>
   Strong understanding of Instagram, TikTok, Facebook, YouTube Shorts, and emerging social platforms, including best practices and platform algorithms.
  </li>
  <li>
   Ability to collaborate effectively with external creative, social, PR, and media agencies while providing constructive creative feedback.
  </li>
  <li>
   Excellent project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
  </li>
  <li>
   Bilingual in English and Spanish (written and verbal).
  </li>
  <li>
   Genuine cultural fluency with the bicultural Latino/a consumer and an understanding of culturally relevant storytelling
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Salary Range: $95,316 to $121,528
  <br/>
  <br/>
 </strong>
 <strong>
  Career Path And Growth
  <br/>
  <br/>
 </strong>
 This is a foundational hire for a function being rebuilt intentionally. The first 90 days are about establishing a strong content cadence, re-engaging the community, and proving out the always-on calendar.
 <br/>
 <br/>
 As the channel grows in scope and performance, there is a clear path to Senior Social Media Manager, with the potential to build out a small content or community support team as the brand's social footprint expands.
 <br/>
 <br/>
 <strong>
  Physical Demands and Conditions
  <br/>
  <br/>
 </strong>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
 <br/>
 <br/>
 <ul>
  <li>
   While performing the duties of this job, the employee is regularly required to sit; stand; and use the hands to handle, finger, or feel objects, tools or controls;
  </li>
  <li>
   The employee must frequently walk, talk or hear, and reach with the hands and arms; occasionally, the employee must crouch or kneel;
  </li>
  <li>
   The employee must occasionally exert or lift up to 25 pounds carrying boxes of records and forms and frequently exert or lift moderate amounts of weight;
  </li>
  <li>
   Successful performance requires specific vision abilities that include close vision and the ability to adjust focus.
  </li>
  <li>
   This role requires the ability to travel regularly to store locations, external events, agency offices and partner venues.
  </li>
  <li>
   The work environment is that typical of an office and retail store. The noise level in the work environment is usually moderate.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  IMPORTANT DISCLAIMER NOTICE
  <br/>
  <br/>
 </strong>
 The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
 <br/>
 <br/>
 <strong>
  Northgate Markets is proud to be an Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 <strong>
  Your Right to Work
 </strong>
 &mdash; In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
 <br/>
 <br/>
 Northgate Markets will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Employment and Housing Act (Ban the Box Law).
 <br/>
 <br/>
 Equal Opportunity Employer
 <br/>
 <br/>
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
</div>


FoundRae

<div>
 <p>
  <strong>
   WHO WE ARE
  </strong>
  :
 </p>
 <p>
  The FoundRae collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. FoundRae is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values.
 </p>
 <p>
  The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one&rsquo;s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   POSITION SUMMARY:
  </strong>
 </p>
 <p>
  FoundRae is looking for a Social Media Manager to join our team to lead and execute our social media strategy across all platforms including content creation &amp; ideation, research, scheduling, and reporting/performance. We are looking for a creative and passionate thinker who can develop plans and create content for each social channel while overseeing the calendar and staying on top of trends and new ideas in the social media space.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   In partnership with Sr Dir of Comms &amp; Events, lead the development of FoundRae&rsquo;s social media strategy across all channels, including Instagram, Facebook, TikTok, LinkedIn, and Pinterest
  </li>
  <li>
   Plan and create compelling brand-led content that aligns with FoundRae ethos and highlights the creativity and craftsmanship of FoundRae designs
  </li>
  <li>
   Identify the brand&rsquo;s key messages to be communicated across social media and develop calendar to appropriately message at key commercial times
  </li>
  <li>
   Community management with a focus on engaging and expanding on conversations with external audiences
  </li>
  <li>
   Appropriately communicate the Founder &amp; Creative Director&rsquo;s vision and voice
  </li>
  <li>
   Build and maintain a robust social content calendar that aligns with key collection launches, brand moments, and growth goals
  </li>
  <li>
   Plan, schedule and incorporate content daily; update the calendar to allow for changes i.e: incorporating new content or new opportunities to reach brand goals and KPI&rsquo;s.
  </li>
  <li>
   Work with internal teams to understand timing of new product launches to coordinate and plan content across categories appropriately.
  </li>
  <li>
   Create a pipeline of social media ideas and campaigns, so that we can have a test-and-learn environment to advance our social content and community engagement.
  </li>
  <li>
   As needed for the business, cultivate an authentic network of influencers and tastemakers to create UGC and amplify the brand in the social media space
  </li>
  <li>
   Responsible for all reporting including:
  </li>
  <li>
   Pull all social analytics weekly, monthly, quarterly and annually and interpret data, summarize insights and opportunities
  </li>
  <li>
   Provide updates and share the effectiveness of social media resources internally
  </li>
  <li>
   Review and analyze data and metrics to understand best practices for outreach and engagement
  </li>
  <li>
   Manage and maintain social media budget
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 5 years previous social media &amp; content creation experience within the luxury, retail, lifestyle spaces in an entrepreneurial environment within Marketing or Communications
  </li>
  <li>
   Bachelor's Degree in Marketing, Advertising or related field preferred
  </li>
  <li>
   Advanced knowledge and best practices of social media platforms
  </li>
  <li>
   Strong analytical skills and experience analyzing data and developing insights
  </li>
  <li>
   Ability to create elevated, luxury content and edit photos and videos
  </li>
  <li>
   Fashion forward, intuitive, personable, a self-starter, multi-tasker and strong interpersonal skills
  </li>
  <li>
   Highly organized and detail oriented
  </li>
  <li>
   Mac proficient, knowledge of design programs a huge plus
  </li>
  <li>
   Previous experience using Meta tools and advanced excel skills
  </li>
 </ul>
</div>


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