spa front desk coordinator

Pure Vanity

Med Spa Front Desk Coordinator Pure Vanity Spa has earned a reputation for excellent customer service while providing luxury medspa services at an affordable price. We are currently seeking a career-minded, self-motivated Med Spa Front Desk Sales Coordinator for Peoria, AZ. The ideal candidate will possess excellent customer service skills in a face-to-face capacity and be able to motivate guests to purchase memberships and packages. Building customer rapport is vital. Working in a team environment and achieving goals is of utmost importance. Spa/Hospitality/Retail skill sets are a must! MindBody POS system knowledge a plus! WEEKENDS ARE A MUST!Responsibilities Include:Focus on providing excellent and consistent guest experiencesBuild rapport with guestsNeat and tidy in appearance. Professional attitude and work ethic.Weekends a MUST!Reliable transportationGreet guests with a smileSchedule guest spa services while implementing proper proceduresUnderstand and believe in the benefits of ongoing professional skincareEducate guests on services, memberships, and productsCross-service and product recommendations and salesMeet sales goals set and thrive in a goal-driven environmentMaximize bookings for each therapist in a fair and consistent mannerClose sales and encourage guests to pre-book servicesExecuting standard telephone procedure using appropriate customer service etiquetteConfirming appointmentsMust possess proficient computer skills ( Mindbody experience a plus)Informing technicians and estheticians of daily schedules and/or adjustmentsResolve guest challengesSupporting retail and service staffResponsible for balancing and checking the register drawer. Handling of money.Performing other duties as assigned such as spa cleaning and laundry dutiesInterested and qualified candidates, please send a resume for immediate consideration, along with references, salary history and salary required.Thank you for your interest in Pure Vanity! We look forward to hearing from YOU!Job Type: Full-timePay: $15.00 - $17.00 per hourWork Location: In person

Med Spa Front Desk Coordinator and Sales- Peoria

Rixos Hotels

<div>
 
 Company Description
 
 
 
 
 Rixos Premium Qetaifan Island North
 
 
 
 Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres.
 
 
 
 Job Description
 
 
 
 
 Spa Receptionist
 
 
 
 This position serves as the first point of contact for spa guests, providing exceptional service through efficient booking, welcoming guests, and offering information on spa treatments and facilities. This role ensures smooth front desk operations and a memorable guest experience.
 
 
 <ul>
 <li>
 Greet guests warmly and assist with check-in, appointments, and inquiries.
 </li>
 <li>
 Manage spa reservations through phone, email, and in-person requests.
 </li>
 <li>
 Provide detailed information about spa treatments, services, and promotions.
 </li>
 <li>
 Maintain accurate guest records and process payments efficiently.
 </li>
 <li>
 Ensure the reception area is clean, organized, and welcoming.
 </li>
 <li>
 Handle guest complaints and feedback professionally.
 </li>
 <li>
 Support spa team members with administrative tasks and scheduling.
 </li>
 <li>
 Monitor and maintain front desk supplies and inventory.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; certification in hospitality or customer service is a plus.
 </li>
 <li>
 Minimum of 2 years of experience in a receptionist or front desk role, preferably in a spa or luxury hotel.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in using reservation systems and Microsoft Office.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 Fluency in English; additional languages such as Arabic, Russian, or Turkish are an advantage.
 </li>
 <li>
 Knowledge of spa services, treatments, and products.
 </li>
 <li>
 Experience in cash handling and POS systems.
 </li>
 </ul>
</div>

Spa Receptionist

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa

<div>
 
 We are looking for a warm, professional, and organized Spa Receptionist to be the welcoming face of our spa. As a Spa Receptionist, you&rsquo;ll have the opportunity to make a lasting impression, work in a tranquil, luxury setting, and help our guests discover the perfect treatments for their wellness journey.
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 <ul>
 <li>
 Greet guests with a warm and professional demeanor, ensuring a positive first impression.
 </li>
 <li>
 Schedule appointments, handle bookings, and manage the spa&rsquo;s calendar.
 </li>
 <li>
 Answer calls and emails, providing detailed information about services, packages, and promotions.
 </li>
 <li>
 Ensure smooth check-in and check-out procedures, process payments, and handle cash and credit transactions.
 </li>
 <li>
 Maintain cleanliness and organization of the front desk and lobby area.
 </li>
 <li>
 Assist with customer inquiries, resolving issues and concerns promptly and effectively.
 </li>
 <li>
 Promote spa services, packages, and retail products to enhance guest experience.
 </li>
 <li>
 Maintain accurate guest records and confidentiality.
 </li>
 <li>
 Collaborate with spa therapists and management to ensure seamless service delivery.
 </li>
 </ul>
 
 
 Requirements
 
 :
 
 <ul>
 <li>
 Previous experience in customer service or reception (preferably in a spa or hospitality setting).
 </li>
 <li>
 Strong communication skills and a friendly, approachable demeanor.
 </li>
 <li>
 Ability to multi-task and stay organized in a fast-paced environment.
 </li>
 <li>
 Proficient in using booking systems and general office software (experience with [specific software] is a plus).
 </li>
 <li>
 Knowledge of spa services, wellness treatments, and retail products is a plus.
 </li>
 <li>
 Attention to detail and excellent problem-solving skills.
 </li>
 <li>
 A passion for wellness, relaxation, and creating a positive guest experience.
 </li>
 <li>
 Ability to work flexible hours, including evenings and weekends.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Work in a serene, luxurious environment focused on wellness and relaxation.
 </li>
 <li>
 Competitive salary with employee wellness benefits.
 </li>
 <li>
 Opportunities for career growth and professional development.
 </li>
 <li>
 Employee discounts on spa treatments, dining, and resort amenities.
 </li>
 </ul>
 
 
 
 
 
 How to Apply:
 
 
 
 If you are passionate about wellness and delivering exceptional guest experiences, we invite you to apply!
 
</div>

Sheraton Grand Hotel, Dubai

<div>
 
 
 POSITION PURPOSE
 
 
 
 To welcome guests and answer all enquiries observing set standards and with patience. Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time. To ensure that all operational procedures, codes of conduct and standards of appearance as laid down by the Spa Supervisor are implemented and adhered to by all reception staff. To organize scheduling and maximize use of time within the diary.
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS
 
 
 <ul>
 <li>
 To ensure a warm friendly welcome to all clientele at all times.
 </li>
 <li>
 To co-ordinate guests consultation records with the Therapists.
 </li>
 <li>
 Ensure that all relevant spa staff receive a print out of their daily schedule.
 </li>
 <li>
 To adhere to an agreed reporting system on a timely basis.
 </li>
 <li>
 To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day&rsquo;s work.
 </li>
 <li>
 Complete daily opening procedures and check lists per relevant area daily.
 </li>
 <li>
 Schedule reservations of Spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
 </li>
 <li>
 To organize scheduling to maximize use of time and profitability whilst ensuring that the client&rsquo;s needs are of first importance.
 </li>
 <li>
 Assist with administration duties such as, purchasing, receiving and inventory reporting.
 </li>
 <li>
 To give the clientele the best possible service, and make the client feel important.
 </li>
 <li>
 To show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
 </li>
 <li>
 To ensure that all administrative procedures run professionally.
 </li>
 <li>
 To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
 </li>
 <li>
 To recognize the importance of &lsquo;sales&rsquo; in every aspect of their role.
 </li>
 <li>
 To have full retail knowledge of products and prices charged.
 </li>
 <li>
 Must attend all training courses as deemed necessary by the Spa Supervisor.
 </li>
 <li>
 To participate in training and personal development programs within the Spa Department.
 </li>
 <li>
 To perform any other duties deemed reasonable by Management.
 </li>
 <li>
 To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available.
 </li>
 </ul>
 
 
 
 
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
 
 
 <ul>
 <li>
 Must be able to assist guests with inquiries
 </li>
 <li>
 Must be able to speak and write in English
 </li>
 <li>
 Must be able to speak and write in a language any other than English
 </li>
 <li>
 Must have proven track record in Spa and Fitness industry for at least 5 years
 </li>
 <li>
 Must have good understanding of marketing
 </li>
 <li>
 Must have strong knowledge of budgeting and forecasting
 </li>
 <li>
 Must have strong sales skills to drive memberships
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION STANDARDS
 
 
 
 We do expect that you do have the experiences/ behaviors below. You:
 
 <ul>
 <li>
 Totally embrace the philosophy of guest and customer service and owns the guests;
 </li>
 <li>
 Identify yourself with the hotel&rsquo;s brand and operating philosophy;
 </li>
 <li>
 Possess a warm and friendly demeanor;
 </li>
 <li>
 Strive to achieve satisfaction and delight of our customers;
 </li>
 <li>
 Are detail oriented;
 </li>
 <li>
 Thrive on pride of work and its product;
 </li>
 <li>
 Play as a team to achieve common goals;
 </li>
 <li>
 Have immaculate personal presentation e.g. grooming and conversational ability;
 </li>
 <li>
 Demonstrate self-confidence, energy and enthusiasm;
 </li>
 <li>
 Have a strong ability to learn skills, retain and demonstrate learning;
 </li>
 <li>
 Uphold ethical business practices.
 </li>
 </ul>
 
 
 
 
 
 EDUCATION
 
 
 
 Bachelor degree required.
 
 
 
 
 
 
 PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE
 
 
 
 (Ability to lift, standing during shift, sitting most of shift, etc.)
 
</div>

Senior SPA Receptionist

Beutics.com LLC

Job Description:
We are seeking a professional and knowledgeable Spa Receptionist to join our team. The ideal candidate will act as the first point of contact for our valued clients, ensuring a welcoming and seamless experience.
Key Responsibilities:
- Greet clients warmly and assist with inquiries.
- Manage appointment bookings and scheduling efficiently.
- Handle client check-ins, check-outs, and payments.
- Maintain a clean and organized reception area.
- Provide information about spa treatments, services, and packages.
- Address customer concerns or escalate them as necessary.
Requirements:
- Female candidates preferred.
- Must hold a valid own visa.
- Previous experience in a similar role within the spa or hospitality industry is highly preferred.
- Excellent communication and interpersonal skills.
- Knowledge of spa services and treatments is an advantage.
- Proficient in English; additional languages are a plus.
- Must be under the age of 40.

Marriott International

<div>Additional Information 
Job Number25173938 
Job CategorySpa 
LocationMarriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique &ndash; with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Spa Service Expert/Spa Receptionist

<div>Additional Information 
Job Number25168434 
Job CategorySpa 
LocationThe St. Regis Istanbul, Mim Kemal Oke Cad No 35, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. 
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

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