spa manager

Career Land Center

<div><div>Position: Spa Supervisor
 
Location: Riyadh, Saudi Arabia
 
Benefits: Full Expat Package (Accommodation, Transportation, Visa, Medical, Air Ticket)
We are hiring on behalf of a high-end wellness and hospitality client in Riyadh.
We are currently looking for an experienced Spa Manager to lead and support a dynamic team in delivering top-quality spa services.
The ideal candidate will have strong leadership skills, a background in spa or wellness environments, and a passion for customer satisfaction and team development.
<div>Key Responsibilities:
 
<ul><li>Supervise day-to-day spa operations
</li><li>Manage scheduling, appointments, and staff performance
</li><li>Ensure high standards of hygiene, customer service, and treatment quality
</li><li>Motivate and train team members to meet performance goals
</li><li>Support implementation of promotions and sales targets
</li><li>Handle guest concerns and maintain high satisfaction levels
</li></ul></div><div>Candidate Requirements:
 
<ul><li>Minimum 2&ndash;3 years in a similar supervisory role
</li><li>Solid understanding of spa treatments and client care
</li><li>Strong communication and leadership skills
</li><li>Fluent in English
</li><li>Presentable and professional at all times
</li></ul></div><div>What We Offer:
 
<ul><li>Competitive Salary
</li><li>Attractive commission structure
</li><li>Full expat package: accommodation, transport, visa, medical, air ticket
</li><li>Opportunity to grow within a premium brand</li></ul></div></div></div>

Spa Manager

Hilton Hotels

As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: Operational Oversee day-to-day operations of the boutique Spa, Fitness Centre, and outdoor wellness areas to ensure seamless and elevated service delivery. Manage the Spa Booking System, ensuring accuracy of reservations, reports, and KPIs. Monitor daily and monthly business levels, adjusting as needed to meet and exceed budget targets. Maximize treatment revenue through effective yield management of the treatment schedule. Lead the creation of treatment menus, ensuring innovation, alignment with global wellness trends, and adherence to the spa s luxury concept. Arrange and attend all menu trials. Continuously introduce new and inspiring services to keep offerings fresh and aligned with Forbes Travel Guide Five-Star expectations. Collaborate with Marketing to develop promotions, wellness events, and activations, including content creation and photography. Ensure all administrative requirements are completed daily, weekly, and monthly in accordance with company standards. Oversee Fitness Centre operations, ensuring facilities, equipment, and programming are maintained to the highest standard. Manage and grow membership offerings. Supervise pool operations, ensuring guest safety, comfort, and luxury service. Stay current on competitor activity and global wellness trends to maintain a leading edge. Control inventory for spa products, minimizing waste, and ensuring ordering aligns with budget and brand standards. Inspect treatments regularly to guarantee consistency, refinement, and adherence to service protocols. Deliver Hilton Health &amp; Safety programs, ensuring compliance with local legislation and best practices, while maintaining impeccable hygiene standards throughout all spa facilities. Conduct hourly checks of all spa facilities, ensuring cleanliness, maintenance, and guest readiness at all times. People Identify training needs and conduct timely performance reviews for the spa team as per company requirements. Inspire and motivate the team to deliver services that meet business specifications and achieve sales and financial targets. Recognize and reward good performance, managing a team member recognition program in line with expectations. Recruit team members in accordance with company and statutory requirements. Address low performance through discussions and where necessary, pursue formal disciplinary proceedings in line with HR policies. Ensure all vacation planning is completed, updated, and in line with business requirements. Facilitate succession planning of team members by setting key performance indicators, maintaining training calendars, overseeing appraisals, and providing regular feedback and coaching. Financial Manage the spa s departmental budget and P&amp;L, including forecasts and accruals. Monitor product costs, inventory levels, and implement cost-control measures without compromising quality. Partner with Procurement to source premium, cost-effective products that reflect the spa s luxury positioning. Commercial Develop innovative wellness experiences and packages that resonate with guest needs and elevate the hotel s wellness offering. Collaborate with Marketing to promote spa services, seasonal promotions, and curated wellness events. Regularly monitor wellness and luxury lifestyle trends, adapting services to ensure continued relevance and desirability.

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and implement a comprehensive spa strategy aligned with the brand standards and hotel objectives to maximize revenue, guest satisfaction, and operational efficiency.
 </li>
 <li>
 Oversee day-to-day spa operations ensuring smooth delivery of all treatments and services while maintaining high standards of hygiene, safety, and quality.
 </li>
 <li>
 Recruit, train, mentor, and motivate spa staff including therapists, front desk, and management team to foster a high-performance culture focused on exceptional guest experience.
 </li>
 <li>
 Manage budgets, forecasts, and expenses. Analyze financial results to maximize profitability and control costs without compromising service quality.
 </li>
 <li>
 Ensure personalized, memorable experiences for all spa guests, handling feedback and complaints professionally and promptly.
 </li>
 <li>
 Collaborate with marketing and sales teams to design promotions, packages, and partnerships that enhance spa visibility and revenue.
 </li>
 <li>
 Maintain compliance with Raffles &amp; Fairmont brand standards, local regulations, and health &amp; safety protocols.
 </li>
 <li>
 Stay updated with the latest spa industry trends, products, and technologies to continuously enhance the spa offering.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years of management experience in a luxury hotel or resort spa.
 </li>
 <li>
 Strong leadership, communication, and interpersonal skills.
 </li>
 <li>
 Proven ability to manage budgets, drive revenue, and enhance guest satisfaction.
 </li>
 <li>
 Excellent knowledge of spa treatments, wellness concepts, and luxury guest service standards.
 </li>
 <li>
 Proficiency in spa management software and MS Office applications.
 </li>
 </ul>
</div>

IZIL Beauty

JOB TITLE: Spa &amp; Store ManagerDEPARTMENT: Spa &amp; StoreREPORTS TO: CEOA Spa &amp; Store manager&rsquo;s role is to ensure that their business is performing at or above standard. People Management, InventoryManagement, Financial Management, Customer Service, upselling skills, and experience as well as in-depth knowledge of theindustry are essential. The role requires a manager with a passion for beauty services and product knowledge.As a manager, you are required to manage and monitor the operations of the branch, to make sure that it operates to a high level ofquality and hygienic standard as per company guidelines.Department Role:The department should ensure the spa is a welcoming environment, including making sure all hygiene procedures are followed, andall equipment is functional. The department should ensure that the business runs smoothly and provides an optimal experience forall guests.Key Responsibilities: Spa &amp; Store managers lead, monitor, and analyze the daily operations of the Spa &amp; Store. Handling employee scheduling to ensure there are enough service providers to meet customer demand considering peaktimes and seasonality. Plan, strategizes, and meet the Store and Spa sales target and profitability. Ensure all your team members are meeting their individual monthly targets. Build strong sales and customer service relationships with clients through inspiring and motivating the team into action. Ensure consistent execution of Izil Spa and Store policies and procedures. Ensure merchandising and visual standards are organized, clean and presentable. Always maintain hygienic and clean work areas and ensure that the Store and Spa follow the standard guidelines of DubaiMunicipality. Ensure that you represent the Store and Spa to the highest level of professionalism and are always in uniform attire. Maintain staff records, including Sales reports, working schedules, Attendance, Visa, ID for Municipality check, Hygienetraining etc. Ensure proper use and care of all products, equipment, and tools of the Spa &amp; Store. Ensure a weekly or monthly inventory check along with other departments as per company SOP. Measure the productivity and evaluate all Spa &amp; Store staff on a Quarterly basis using a performance appraisal form. Arrange regular maintenance services for all Machines &amp; equipment. Handles the reception, customer complaints and other customer related concerns. Proactively participate in any marketing / sales initiatives. These initiatives could include special promotions and events. Contribute to the development and improvement of the Spa &amp; Store. A commitment to ensuring the health and safety of the work environment through compliance with the occupationalhealth and safety practices of the company. All other duties as required by the spa &amp; store manager from time to time within the ambit of a Spa and Store managerrole. Conduct daily, monthly, and weekly briefings with all staff members. Go through all treatment, Service, and Operational SOP and provide feedback. Identifies and recommends new products and product enhancements to remain competitive in the market. Monitors and manages the payroll function. Manages areas of operation to budget by reviewing operating statements, budget worksheets, and payroll progress reports. Manages Spa controllable expenses such as guest amenities, linen expenses, professional salon products, plants,decorations, and paper supplies to achieve or exceed budgeted goals. Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere forguest relations. Empowers employees to provide excellent customer service. Strives to improve service performance. Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement. Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership andensuring corrective action is taken to continuously improve results. Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Report feedback on the monthly Rota, and ensure the staffing level are sufficient Develops, implements, and maintains a Spa orientation program for employees to receive the appropriate new hiretraining to successfully perform their job. Administers the performance appraisal process for direct report managers. Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same withinthe team. Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify andaddress employee problems or concerns. Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of businessobjectives and communicates expectations, recognizing performance, and producing desired business results. Celebratessuccesses and publicly recognizes the contributions of team members.Job Type: Full-timePay: AED10,000.00 - AED13,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>

Spa Manager - Female

Scents of Serenity Organic Spa

<div>Assistant Spa Manager
Scents of Serenity Organic Spa has been voted Best Day Spa for 13 consecutive years by Virginia Living Magazine readers. We are proud to have been recognized by INC 5000 as one of the fastest-growing private companies in the United States in 2022, 2023, 2024, and 2025, and ranked #9 on the RVA25 list of fastest-growing locally owned businesses in Richmond in 2023.
Rooted in a holistic and organic approach to wellness, Scents of Serenity specializes in luxurious, results-driven services delivered through extraordinary hospitality and thoughtfully curated sensory experiences. We offer our guests a beautifully tranquil atmosphere-and we are equally committed to providing an exceptional, supportive, and growth-oriented workplace for our team.
We are currently seeking a full-time Assistant Spa Manager to join our Short Pump location. This is an exciting opportunity for a hospitality-driven leader who is seeking long-term growth with an expanding, locally owned luxury spa brand.
Who This Role Is For
This position is intentionally designed for a candidate who is looking to build a long-term career in luxury hospitality and wellness. Due to the depth of training, leadership development, and operational investment involved, this role is not suited for short-term, transitional, or stop-gap candidates.
Our Assistant Spa Managers are deeply integrated into our culture, operations, and future vision. We are seeking someone who is committed, dependable, and genuinely excited to grow with Scents of Serenity over time.
Why Our Team Loves Working Here
&quot;I have worked for Scents of Serenity for eight years and have loved watching the spa grow with the incredible support and dedication of our staff. Melanie has been the best leader I have worked for in over 25 years in the spa industry. Her work ethic and compassion for employees and clients are why we are a five-star spa.&quot;<ul><li>Tracy, Master EstheticianTrainer</li></ul>
&quot;Scents of Serenity is truly a dream job. The environment is beautiful, the services are thoughtfully designed, and the team is incredibly talented and supportive. The room for growth is huge, and I feel so grateful to work here.&quot;<ul><li>Jackie, Massage Therapist</li></ul>
Position Overview
The Assistant Spa Manager plays a key leadership role in supporting daily operations, guest experience, and team development. This position works closely with the Spa Manager and Spa Director to ensure the spa consistently delivers a five-star experience for both guests and staff.
This role requires the completion of a six-month immersive training program, during which the Assistant Spa Manager will learn all aspects of spa operations, including front desk functions, guest services, and day-to-day leadership responsibilities. Upon successful completion, the candidate will be reviewed for a permanent Assistant Spa Manager role.
Because of this significant training investment, we are seeking a candidate with a long-term mindset who intends to grow within the organization.
KEY RESPONSIBILITIES
LeadershipTeam Support<ul><li>
Lead by example to cultivate a positive, professional, and supportive work environment</li><li>
Maintain healthy, respectful working relationships while upholding appropriate managerial boundaries</li><li>
Support coaching, feedback, and ongoing development of front desk and spa staff</li><li>
Uphold company policies, SOPs, and service standards consistently</li><li>
Confidently assume leadership responsibilities in the absence of the Spa Manager or Owner</li></ul>
Guest Experience<ul><li>
Deliver and uphold the highest standards of five-star hospitality</li><li>
Address guest concerns and complaints promptly, professionally, and with discretion</li><li>
Support service recovery and ensure guest satisfaction throughout the spa experience</li></ul>
OperationsFront Desk<ul><li>
Learn and perform all front desk functions, including guest check-in/out, scheduling, memberships, retail, and service recommendations</li><li>
Ensure appointments are scheduled efficiently and effectively</li><li>
Assist as needed in the call center, front desk, or spa attendant roles</li><li>
Perform room audits and ensure cleanliness, organization, and presentation standards are met</li><li>
Troubleshoot basic equipment issues and scheduling software challenges</li></ul>
BusinessGrowth Support<ul><li>
Assist with spa events, parties, and group reservations</li><li>
Participate in marketing initiatives and promotional opportunities</li><li>
Contribute creative ideas to drive membership growth, retail performance, and overall sales</li><li>
Support inventory management and communicate supply needs or shortages to the Spa Manager</li></ul>
Desired Qualifications<ul><li>
Strongly preferred: 2&ndash;3 years of management experience in a spa or wellness environment</li><li>
Required: 1&ndash;2 years of experience in luxury hospitality or service-focused roles</li><li>
Demonstrated commitment to leadership growth and long-term professional development</li><li>
Consistent schedule is required which would include some evenings and one weekend day (Saturday)</li><li>
Exceptional communication skills (written, verbal, and phone etiquette)</li><li>
Strong organizational skills with keen attention to detail</li><li>
Ability to multitask, problem-solve, and remain calm in a fast-paced environment</li><li>
Comfortable with technology and scheduling systems (Boulevard experience a plus)</li><li>
Positive, proactive, and solutions-oriented mindset</li><li>
Ability to stand for extended periods and lift up to 30 lbs</li></ul>
CompensationBenefits<ul><li>
Highly competitive salary</li><li>
Performance-based bonuses</li><li>
Employer-contributed health insurance (medical, dental, vision)</li><li>
Paid time off</li><li>
W-2 employment</li><li>
Supportive, nurturing leadership team</li><li>
Beautiful, tranquil, wellness-focused work environment</li><li>
Highest standards for organic and clean products and services</li></ul>
Join Our Growing Team
This is an exceptional opportunity for someone who aligns with Scents of Serenity's commitment to organic wellness, luxury hospitality, and thoughtful leadership-and who is excited to invest in a long-term role within a growing, purpose-driven organization.</div>

Assistant Spa Manager

IHG Hotels & Resorts

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. About Us Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation. Your day to day Operations Management <ul> <li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li> <li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li> <li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li> <li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li> <li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li> </ul> Guest Experience <ul> <li>Ensure guests receive personalized, professional, and memorable experiences.</li> <li>Handle guest complaints or feedback promptly and professionally.</li> <li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li> <li>Maintain strong guest relationships and encourage repeat business.</li> </ul> Team Leadership <ul> <li>Assist in the recruitment, training, and evaluation of spa staff.</li> <li>Support employee scheduling, attendance, and performance management.</li> <li>Foster a positive, motivated, and collaborative team environment.</li> <li>Conduct regular briefings and training sessions to maintain service excellence.</li> </ul> Financial & Sales Support <ul> <li>Assist in achieving spa revenue and profitability goals.</li> <li>Support in preparing reports, budgets, and forecasts.</li> <li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li> <li>Ensure proper billing and adherence to financial procedures.</li> </ul> Marketing & Promotion <ul> <li>Assist with spa promotions, seasonal offers, and partnerships.</li> <li>Coordinate with the marketing team to create attractive campaigns and social media content.</li> <li>Stay updated with industry trends to introduce innovative treatments and experiences.</li> </ul> What We Need From You <ul> <li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.</li> <li>Strong knowledge of spa operations, treatments, and retail products.</li> <li>Excellent communication, leadership, and organizational skills.</li> <li>Customer-oriented with a passion for wellness and hospitality.</li> <li>Proficiency in spa management software and Microsoft Office Suite.</li> <li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.</li> <li>Leadership & Team Management</li> <li>Guest Service Excellence</li> <li>Financial Awareness</li> <li>Attention to Detail</li> <li>Sales & Marketing Focus</li> <li>Problem-Solving</li> <li>Professional Appearance & Attitude</li> </ul> What We Offer We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Temporary</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul>

Franchise Hotel - Assistant Spa Manager

Massage Envy

<div><div>About the Job:</div><div>
Do you love helping others? 
Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is &quot;yes,&quot; we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As a manager at our franchised location in the Chicagoland area,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:</div><ul><li>
Rally a team of caring professionals to deliver an excellent end-to-end experience to every client every single day.</li><li>
Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.</li><li>
Own the success of an all-star location where clients want to be, and service providers want to stay.</li></ul><div> 

Here's what's in it for you: 
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:</div><ul><li>
Benefits that help you take care of you.</li><li>
A healthy compensation plan that rewards your hard work.</li><li>
A dynamic, energizing environment where you're consistently challenged, never bored.</li><li>
Leader training and development to help you grow as a manager and lead your team.</li></ul><div> 

What We'll Accomplish Together:</div><div>
As a team, we're committed to delivering on the Massage Envy brand promise-we help you take care of you-every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:</div><ul><li>
Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.</li><li>
Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.</li><li>
Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.</li><li>
Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).</li><li>
Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.</li><li>
Modeling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.</li></ul><div> 

What it Takes to Succeed:</div><div>
A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:</div><ul><li>
Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred).</li><li>
Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.</li><li>
Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively.</li><li>
Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.</li><li>
Good with people, building trust and confidence, and developing positive relationships with employees, members, and guests.</li></ul><div> 

We Believe Our Differences Make Us Better: 
We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. 
 
If you're ready to lead the charge to help people feel their best, we can't wait to meet you:</div><ul><li>
Massage Envy Franchising, LLC (&ldquo;MEF&rdquo;) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.</li></ul></div>

Clinic Spa Manager

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