spa manager

Cape Resorts Group

<div><div><div>Department:Pridwin Spa</div><div>
Position:Spa Manager</div><div>
Reports To:General Manager</div><div>
Term of Employment: April - October 2026</div><div>
Weekly Salary Range: $1275-1346</div><div></div><div> 
Position Overview:</div><div>
General supervision of the Sea Spa team including massage therapists, estheticians, nails technicians, spa concierges, and spa attendants. Responsible for administrative duties as well as supervision of spa support staff.</div><div></div><div> 
These duties may be described as, but not limited to:</div><ul><li>
Assistthe spasupervisorwith coaching,counselingand mentoring staff. Provide input andparticipatein performanceevaluations,interviewsand terminationsin accordancetospa standards.</li><li>
Maintain department scheduling inPMSand Maestrosystemsfor the season. Assistin callouts andprovidingproper coverage according to business demands.</li><li>
Ability to work 5days/40hrs weekly according to business needs and hotel occupancy. Provide administrative coverage asnecessaryincluding desk duties, phonecoverageand/or necessary daily operational service needs.</li><li>
Order andmaintainprofessionalback-bar and retail products. Inventory as needed and coordinate ordering of necessary product with spa manager. Create and send Purchase Orders, ensure each departmentmaintainssupplies as needed.</li><li>
Maintain detailed andaccuratevendor information for all Spa vendors.</li><li>
Ensure department is able toaccommodatetreatments during all business hours. Maintainconsistent spa service standards through treatments that enhance theguest&rsquo;sexperience to exceedexpectation.</li><li>
Ability to coordinate with Housekeeping tofaclitatereadiness and resetting ofspa fortreatments as business volume dictates.</li><li>
Communicate with Maintenance to ensure proper functioning of all facilities and amenities.</li></ul></div><div><ul><li>
Participate andfacilitateongoing education/trainings,including:keepingteamup to date with requiredcontinuing education necessary for licensing, and ongoing industry trends. Product training and create SOP for services provided.</li><li>
Update policies and procedure manuals as needed.</li><li>
Responsible to resolve daily operational situations in the absence of lead therapist and spa manager. Fosterspositiveworking environment and brings forth solutions to continue to raise the bar in the spa.</li></ul><div></div><div> 
Administrative Duties:</div><ul><li>
Ability tothoroughly and effectively navigate spa software</li><li>
Professionally demeanor on all phonecalls</li><li>
Follow opening and closing procedures</li><li>
Attend manager meetingsasrequiredand updates the teamwith pertinent information</li><li>
Check spa e-mail, voicemail, and spa mail as needed</li><li>
Communicate withDOOpertinent demands and informationregardingspa</li><li>
Responsible to promote/communicate andfacilitatepromotional ideas, trends, and menu changes with spamanagerto support spa marketing initiatives.</li></ul><div></div><div> 
Required Knowledge, Skills, Abilities:</div><ul><li>
Mustpossessexcellent communication skills, both verbal and written.</li><li>
Mustpossessgood computational ability.</li><li>
Mustpossessexcellent computer skills, including Microsoft Word, Excel,Outlookand Internet Explorer.</li><li>
Mustpossessgood typing skills.</li><li>
Must have exceptional organizational skills.</li><li>
Must be able to handle multiple tasks and projects daily.</li></ul></div><div><ul><li>
Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Lengthof time of these tasks may vary from day to day and task to task.</li></ul><div></div><div> 
Minimum Qualifications:</div><ul><li>
High School or equivalent educationrequired.</li><li>
A current valid New York State massage licenserequired.</li><li>
Must be licensed infiledandmaintainCEU status.</li><li>
2 yearspreviousexperience in a spa setting.</li><li>
All employees mustmaintaina neat,cleanand well-groomed appearance per ThePridwinstandards.</li><li>
Must provide customer service excellence and be a positive team player.</li></ul><div></div><div> 
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.</div></div></div><div></div>

Spa Manager

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking an experienced and visionary Spa Manager to lead our spa operations in 6th of October City, Egypt. In this pivotal leadership role, you will oversee all aspects of spa management, from daily operations and team leadership to guest experience excellence and business performance. The ideal candidate will combine strategic thinking with hands-on operational expertise, fostering a culture of innovation, empathy, and exceptional service. You will be instrumental in driving revenue growth, building a high-performing team, and ensuring our spa remains a premier wellness destination.<ul><li>
Lead and oversee all daily spa operations, ensuring consistent adherence to brand standards, service excellence, and operational efficiency across all shifts</li><li>
Develop and implement strategic initiatives to enhance guest experience, increase revenue, and optimize operational performance</li><li>
Recruit, hire, onboard, train, and mentor spa staff, including therapists, attendants, and reception personnel, fostering a collaborative and supportive team environment</li><li>
Conduct regular performance reviews, provide constructive feedback, and implement performance improvement plans while recognizing and rewarding excellence</li><li>
Manage staff scheduling, timekeeping, and coverage adjustments to ensure optimal staffing levels and service delivery</li><li>
Oversee opening and closing procedures, ensuring all operational protocols are executed with precision and consistency</li><li>
Greet guests and cultivate meaningful relationships, ensuring a warm, seamless, and personalized spa experience for all visitors</li><li>
Address guest concerns and complaints with empathy and professionalism, implementing effective service recovery solutions and escalating complex issues as needed</li><li>
Coordinate VIP guest experiences and special requests, working collaboratively with leadership to exceed expectations</li><li>
Monitor and analyze guest feedback, identify service improvement opportunities, and implement actionable enhancements</li><li>
Manage spa inventory, including supplies, retail products, and equipment; coordinate ordering and maintain optimal stock levels</li><li>
Oversee booking systems, revenue tracking, and daily reporting; analyze performance metrics to inform decision-making</li><li>
Develop and manage the spa budget, monitor expenses, and identify cost-saving opportunities without compromising service quality</li><li>
Ensure full compliance with spa licensing requirements, health and safety regulations, and operational procedures</li><li>
Build and maintain strong relationships with vendors, suppliers, and external partners to support operational needs</li><li>
Communicate transparently with senior leadership, providing regular updates on operations, performance, and strategic initiatives</li><li>
Stay current with industry trends, wellness innovations, and best practices; champion continuous improvement and professional development</li><li>
Foster an inclusive, transparent, and motivational workplace culture that empowers team members and celebrates achievements</li></ul> 

Qualifications 
**Required Experience:**<ul><li>
4-6 years of progressive experience in spa, wellness, or luxury hospitality operations management</li><li>
Proven track record of successful team leadership, staff development, and performance management</li><li>
Demonstrated expertise in guest service excellence and service recovery in a high-end environment</li><li>
Proficiency with spa booking systems, POS platforms, and operational management software</li><li>
Strong knowledge of spa treatments, wellness offerings, and industry best practices</li><li>
Experience managing budgets, controlling expenses, and driving revenue optimization</li><li>
Proven ability to develop and implement operational strategies and business initiatives</li></ul>
**Required Skills:**<ul><li>
Polished, professional, and engaging guest-facing presence</li><li>
Exceptional multitasking and organizational abilities with strong attention to detail</li><li>
Collaborative and inclusive leadership style with the ability to motivate and inspire teams</li><li>
Calm, solutions-focused approach to problem-solving and conflict resolution under pressure</li><li>
Strong analytical and decision-making capabilities</li><li>
Excellent written and verbal communication skills</li><li>
Financial acumen and budget management proficiency</li><li>
Strategic thinking and visionary approach to business development</li></ul>
**Preferred Qualifications:**<ul><li>
Certification in spa management, hospitality management, or wellness industry credentials</li><li>
Experience in a luxury or high-end spa environment</li><li>
Knowledge of health, safety, and spa licensing regulations</li><li>
Background in marketing and revenue management</li><li>
Experience with staff recruitment and talent acquisition</li></ul>
**Physical Demands and Work Environment:**<ul><li>
Ability to move safely throughout spa facilities and various work areas</li><li>
Capacity to remain active and mobile throughout work shifts, with periods of desk-based work</li><li>
Ability to lift and move objects up to 25 pounds occasionally</li><li>
Flexibility to work varied shifts, including evenings and weekends as operational needs require</li></ul></div>

Hilton

<div>Spa Manager
A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. 
 
 
What will I be doing? 
As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Manage overall operations of the spa</li>
<li>Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development</li>
<li>Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes</li>
<li>Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement</li>
<li>Manage customer feedback effectively to ensure continuous service and programme improvement</li>
<li>Instill brand values and standards to maintain quality on a daily basis</li>
<li>Liaise with other hotel departments</li>
<li>Ensure customers and guests receive friendly and consistent personalised service from all team members</li>
<li>Respond to audits to ensure continual improvement is achieved</li>
<li>Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed</li>
<li>Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests</li></ul>
What are we looking for? 
A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Management experience within the spa industry</li>
<li>Ability to meet financial targets</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Willingness to develop team members and self</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: :<ul>
<li>Knowledge of the local market</li>
<li>Relevant qualifications</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Rixos

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg; 
Job Description 
<ul><li>
Lead and oversee all daily spa operations, ensuring consistent adherence to brand standards, service excellence, and operational efficiency across all shifts</li><li>
Develop and implement strategic initiatives to enhance guest experience, increase revenue, and optimize operational performance</li><li>
Recruit, hire, onboard, train, and mentor spa staff, including therapists, attendants, and reception personnel, fostering a collaborative and supportive team environment</li><li>
Conduct regular performance reviews, provide constructive feedback, and implement performance improvement plans while recognizing and rewarding excellence</li><li>
Manage staff scheduling, timekeeping, and coverage adjustments to ensure optimal staffing levels and service delivery</li><li>
Oversee opening and closing procedures, ensuring all operational protocols are executed with precision and consistency</li><li>
Greet guests and cultivate meaningful relationships, ensuring a warm, seamless, and personalized spa experience for all visitors</li><li>
Address guest concerns and complaints with empathy and professionalism, implementing effective service recovery solutions and escalating complex issues as needed</li><li>
Coordinate VIP guest experiences and special requests, working collaboratively with leadership to exceed expectations</li><li>
Monitor and analyze guest feedback, identify service improvement opportunities, and implement actionable enhancements</li><li>
Manage spa inventory, including supplies, retail products, and equipment; coordinate ordering and maintain optimal stock levels</li><li>
Oversee booking systems, revenue tracking, and daily reporting; analyze performance metrics to inform decision-making</li><li>
Develop and manage the spa budget, monitor expenses, and identify cost-saving opportunities without compromising service quality</li><li>
Ensure full compliance with spa licensing requirements, health and safety regulations, and operational procedures</li><li>
Build and maintain strong relationships with vendors, suppliers, and external partners to support operational needs</li><li>
Communicate transparently with senior leadership, providing regular updates on operations, performance, and strategic initiatives</li><li>
Stay current with industry trends, wellness innovations, and best practices; champion continuous improvement and professional development</li><li>
Foster an inclusive, transparent, and motivational workplace culture that empowers team members and celebrates achievements</li></ul> 

Qualifications 
**Required Experience:**<ul><li>
4-6 years of progressive experience in spa, wellness, or luxury hospitality operations management</li><li>
Proven track record of successful team leadership, staff development, and performance management</li><li>
Demonstrated expertise in guest service excellence and service recovery in a high-end environment</li><li>
Proficiency with spa booking systems, POS platforms, and operational management software</li><li>
Strong knowledge of spa treatments, wellness offerings, and industry best practices</li><li>
Experience managing budgets, controlling expenses, and driving revenue optimization</li><li>
Proven ability to develop and implement operational strategies and business initiatives</li></ul>
**Required Skills:**<ul><li>
Polished, professional, and engaging guest-facing presence</li><li>
Exceptional multitasking and organizational abilities with strong attention to detail</li><li>
Collaborative and inclusive leadership style with the ability to motivate and inspire teams</li><li>
Calm, solutions-focused approach to problem-solving and conflict resolution under pressure</li><li>
Strong analytical and decision-making capabilities</li><li>
Excellent written and verbal communication skills</li><li>
Financial acumen and budget management proficiency</li><li>
Strategic thinking and visionary approach to business development</li></ul>
**Preferred Qualifications:**<ul><li>
Certification in spa management, hospitality management, or wellness industry credentials</li><li>
Experience in a luxury or high-end spa environment</li><li>
Knowledge of health, safety, and spa licensing regulations</li><li>
Background in marketing and revenue management</li><li>
Experience with staff recruitment and talent acquisition</li></ul>
**Physical Demands and Work Environment:**<ul><li>
Ability to move safely throughout spa facilities and various work areas</li><li>
Capacity to remain active and mobile throughout work shifts, with periods of desk-based work</li><li>
Ability to lift and move objects up to 25 pounds occasionally</li><li>
Flexibility to work varied shifts, including evenings and weekends as operational needs require</li></ul></div>

The Inn at Perry Cabin

<div>Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
We invite you to become part of our crew at one of the most desirable destinations on the Eastern Shore, the Inn at Perry Cabin. A Forbes 4-star historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, the Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Cond&eacute; Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities. As a member of our crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do. Our culture is supported by our Pillars: Service, Teamwork, Professionalism &amp; Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn. If you are ready to set sail into a new adventure, apply today and enjoy the many benefits and great opportunities for growth at Inn at Perry Cabin! For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution, as well as vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting, along with paid time off. Plus, all employees, including part-time team members, enjoy exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally. *
What you will have an opportunity to do:
JOB SUMMARY
The Spa Manager is responsible for the establishment and execution of clear short-term and long-term goals as set by the Director of Spa. The Spa Manager is responsible for the daily leadership of the spa operations ensuring all productivity and expense controls are followed as well as ensuring that all revenue opportunities will be capitalized upon.
ESSENTIAL JOB FUNCTIONS<ul><li>Manages overall operations of the facility, including short- and long-range strategic planning so that the spa operates cost effectively and efficiently;</li><li>Directly responsible, and acts as a supervisor, for the Spa team.</li><li>Ensures the facility is in peak condition at all times (operations and cleanliness);</li><li>Manages the day-to-day operations within the spa inclusive of guest experiences, scheduling, and employee relations;</li><li>Assists in the recruitment, development and training of support staff;</li><li>Manages, trains, and motivates all employees reporting to this position;</li><li>Reviews and manages daily productivity;</li><li>Reviews and creates Purchase Orders;</li><li>Conducts inventories on a monthly basis;</li><li>Manages product cost controls effectively;</li><li>Conducts Performance Appraisals in a timely manner;</li><li>Establishes short-term and long-term goals for each employees and review status of each goal on a monthly basis;</li><li>Ensures the establishment and execution of all departmental goals;</li><li>Assists in the implementation of 12-month marketing plan;</li><li>Helps identify new business and marketing opportunities;</li><li>Maintains thorough knowledge of competitors, including location, product offering, pricing, promotions and sales techniques;</li><li>Establishes professional business relationships with all vendors and develops product inventories;</li><li>Facility walk-through to have visual presence within department for all spa staff;</li><li>Leads by example and ensure that employees follow all safety procedures and practices;</li><li>Assists in the development of and adherence to all departmental emergency procedures; and</li><li>Ensures guest satisfaction at all times</li></ul>
OTHER TASKS<ul><li>Ensures adherence of standard operating procedures for each department;</li><li>Be an ambassador of the hotel and the company at all times, in and outside of the work place;</li><li>Participates in the daily operations meeting, as necessary;</li><li>Follows and enforces established policies and procedures;</li><li>Handles confidential information for guests, employees, hotel or corporate interests;</li><li>Produces reports, as needed;</li><li>Participates in the Manager on Duty Program, representing the Inn in any matters relating to it;</li><li>Assists other employees with their job functions to ensure optimum service to guests;</li><li>Fosters and promotes a cooperative working climate, maximizing productivity and associate morale;</li><li>Maintains a high standard of personal hygiene and appearance in accordance with our Grooming Policy;</li><li>Supports Leading Quality Assurance &amp; strive for constant improvements;</li><li>Assists with routine housekeeping tasks in guest or office areas, as needed;</li><li>Performs all job functions, special projects and tasks as assigned in a timely manner adhering to deadlines, as required; and</li><li>Maintains safety and security of all guest and general hotel information.</li></ul>
DESIRED SKILLS AND EXPERIENCE<ul><li>High School Diploma or GED required. Business Degree (in Business Administration or Spa Management) an asset</li><li>Minimum of 2 years&rsquo; experience in management or supervisory position; Leadership experience in a spa or related field an asset</li><li>Experience in the hospitality industry an asset</li><li>Experience/education or licensing in one of the spa disciplines such as massage or aesthetics a strong asset</li><li>Desire to provide phenomenal guest experiences, a passion for quality, and attention to detail</li><li>Strong communication skills with the ability to develop relationships and foster cooperation</li><li>Ability to build strong relationships and lead a team of Spa professionals</li><li>Successful track record in professionally addressing &amp; resolving difficult and challenging issues at all levels</li><li>Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Mission, Brand Promise and Values</li><li>Proven leadership skills, which include coaching and training abilities and strong motivational skills.</li><li>Computer literacy</li><li>Must be detail-oriented and have ability to multi-task.</li><li>Ability to be efficient and productive in a fast-paced environment.</li><li>Must have enthusiasm, a friendly and outgoing personality, positive attitude and possess excellent customer service skills.</li><li>Must have the ability to remain calm and collected in stressful situations.</li><li>Must promote, and lead by example a healthy, balanced lifestyle.</li><li>Must lead by example a professional, motivated approach to the team</li></ul>
SUPERVISORY RESPONSIBILITIES
The Spa Manager&rsquo;s job requires the individual to interact daily with and manage the Front Desk agents, Spa attendants, massage therapists, estheticians, and nail technicians.
JOB REQUIREMENTS
Language Skills<ul><li>Ability to read and interpret product and equipment manuals, skin care and massage journals, P+L Reports, Revenue reports.</li><li>Ability to write reports, business correspondence, and procedure manuals.</li><li>Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.</li></ul>
Mathematical Skills
Ability to work with mathematical concepts in budgetary (sales, operational product and labor cost) forecasting and analysis operational revisions accordingly. Apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
Reasoning Ability
Must be alert and have quick reasoning. Should be able to make management decisions for the best interest of the hotel. Ability to interpret instructions and guidelines set by the hotel&rsquo;s policy and procedures.
WORKING CONDITIONS
The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equipment to Be Used<ul><li>Standard office equipment, including telephone, computer, calculator, fax, and computer programs including Microsoft Word, Excel, PowerPoint, and email.</li></ul>
Physical &amp; Mental Requirements<ul><li>Regularly required to stand, walk, talk, and hear; frequently required to use hands to finger, handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch. Requires manual dexterity sufficient to operate standard office equipment. Requires normal range of hearing and vision.</li><li>Must be able to resolve problems, handle conflict, and make effective decisions under pressure.</li></ul>
Work Environment<ul><li>Interior of hotel. Occasional exposure to direct sunlight, high humidity, extremes of heat and cold, noise, paint, and other exposures associated with the hotel environment.</li><li>The work environment may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.</li></ul>
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; employment relationship.
What are we looking for?
Compensation:
$60,000<ul><li></li></ul>$65,000
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.<h3 class="jobSectionHeader">
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</h3></div>

Accor

<div>Job Description 
Operations Management: Oversee daily spa activities, ensuring smooth service delivery and adherence to standards.<ul><li>Staff Leadership: Recruit, train, schedule, and motivate spa staff to maintain high performance and morale.</li><li>Customer Experience: Ensure guests receive exceptional service, resolve complaints, and maintain a welcoming atmosphere.</li><li>Financial Oversight: Manage budgets, monitor profit and loss statements, and adjust operations to meet financial goals.</li><li>Marketing &amp; Sales: Develop promotions, implement marketing campaigns, and analyze market trends to stay competitive.</li><li>Compliance &amp; Safety: Maintain cleanliness, ensure equipment functionality, and comply with health and safety regulations.</li><li>Inventory Control: Manage supplies, track usage, and coordinate with vendors for timely replenishment.</li></ul> 
Qualifications 
Minimum of 5 years&rsquo; experience in spa management or hospitality leadership.<ul><li>Strong leadership and interpersonal skills to manage diverse teams.</li><li>Excellent organizational and multitasking abilities.</li><li>In-depth knowledge of spa treatments, wellness trends, and hospitality standards.</li><li>Financial acumen for budgeting, forecasting, and revenue management.</li><li>Marketing and customer relationship management expertise.</li><li>Ability to maintain a calm, professional demeanor in a fast-paced environment.</li><li>Proficiency in scheduling systems, POS software, and inventory management tools.</li></ul></div>

Equinox

<div>Company Description 
OUR STORY:
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
OUR CODE:
We are passionate about high performance living and we practice what we preach &ndash; investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don&rsquo;t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what&rsquo;s new, what&rsquo;s now, what&rsquo;s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren&rsquo;t just a company; we&rsquo;re a community vested in each other&rsquo;s success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. 
Job Description 
Equinox seeks a Spa Manager for its state-of-the-art locations in New York City!
The Spa Manager is a results oriented leader- energetic, creative, and enthusiastic. The Spa Manager makes a direct impact on a growing and dynamic organization.
The Spa Manager directs the staff at one of our Flagship locations to the highest level of customer service, total customer experience, and operational excellence.
Our philosophy embraces a well-rounded approach to results, where Spa constitutes an essential element of recovery. Our team is a collaboration of acclaimed holistic health professionals, influential specialists, and outstanding spa therapists that are selected from across the globe to create exclusive treatments to revive from the inside out. Our expert therapists provide signature massages to ensure members feel completely rejuvenated for future training. If it&rsquo;s relaxation you&rsquo;re after, our signature facials replenish the skin leaving a healthy glow.
RESPONSIBILITIES:<ul><li>
Hiring &amp; Training of Spa Desk Staff</li><li>
Scheduling Desk Staff</li><li>
Coaching of staff</li><li>
Service revenue goals</li><li>
Retail revenue goals</li><li>
Event planning</li><li>
Direct client outreach</li><li>
Direct client in-reach</li><li>
Product inventory</li></ul> 

Qualifications 
<ul><li>
Customer Service experience</li><li>
Management experience and/or experience in Spa/Salon/Retail</li><li>
1-2 years Spa Experience</li><li>
Massage Therapy and/or Esthetics licensure and/or experience is a bonus</li></ul>
Pay Transparency: $66,300 and ability to earn bonus 
Additional Information 
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:<ul><li>
We offer competitive salary, benefits, and industry leading commission opportunities for club employees</li><li>
Complimentary Club membership</li><li>
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop</li></ul>
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.</div>

Spa Manager, New York City

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