spa manager

Mövenpick

<div><b>Company Description</b><p><br>
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.<br>
</p><br>
<br>
<b>Job Description</b><p><br>
We are seeking an experienced and visionary Spa Manager to lead our spa operations in 6th of October City, Egypt. In this pivotal leadership role, you will oversee all aspects of spa management, from daily operations and team leadership to guest experience excellence and business performance. The ideal candidate will combine strategic thinking with hands-on operational expertise, fostering a culture of innovation, empathy, and exceptional service. You will be instrumental in driving revenue growth, building a high-performing team, and ensuring our spa remains a premier wellness destination.</p><ul><li>
Lead and oversee all daily spa operations, ensuring consistent adherence to brand standards, service excellence, and operational efficiency across all shifts</li><li>
Develop and implement strategic initiatives to enhance guest experience, increase revenue, and optimize operational performance</li><li>
Recruit, hire, onboard, train, and mentor spa staff, including therapists, attendants, and reception personnel, fostering a collaborative and supportive team environment</li><li>
Conduct regular performance reviews, provide constructive feedback, and implement performance improvement plans while recognizing and rewarding excellence</li><li>
Manage staff scheduling, timekeeping, and coverage adjustments to ensure optimal staffing levels and service delivery</li><li>
Oversee opening and closing procedures, ensuring all operational protocols are executed with precision and consistency</li><li>
Greet guests and cultivate meaningful relationships, ensuring a warm, seamless, and personalized spa experience for all visitors</li><li>
Address guest concerns and complaints with empathy and professionalism, implementing effective service recovery solutions and escalating complex issues as needed</li><li>
Coordinate VIP guest experiences and special requests, working collaboratively with leadership to exceed expectations</li><li>
Monitor and analyze guest feedback, identify service improvement opportunities, and implement actionable enhancements</li><li>
Manage spa inventory, including supplies, retail products, and equipment; coordinate ordering and maintain optimal stock levels</li><li>
Oversee booking systems, revenue tracking, and daily reporting; analyze performance metrics to inform decision-making</li><li>
Develop and manage the spa budget, monitor expenses, and identify cost-saving opportunities without compromising service quality</li><li>
Ensure full compliance with spa licensing requirements, health and safety regulations, and operational procedures</li><li>
Build and maintain strong relationships with vendors, suppliers, and external partners to support operational needs</li><li>
Communicate transparently with senior leadership, providing regular updates on operations, performance, and strategic initiatives</li><li>
Stay current with industry trends, wellness innovations, and best practices; champion continuous improvement and professional development</li><li>
Foster an inclusive, transparent, and motivational workplace culture that empowers team members and celebrates achievements</li></ul><br>
<b>
Qualifications</b><p><br>
**Required Experience:**</p><ul><li>
4-6 years of progressive experience in spa, wellness, or luxury hospitality operations management</li><li>
Proven track record of successful team leadership, staff development, and performance management</li><li>
Demonstrated expertise in guest service excellence and service recovery in a high-end environment</li><li>
Proficiency with spa booking systems, POS platforms, and operational management software</li><li>
Strong knowledge of spa treatments, wellness offerings, and industry best practices</li><li>
Experience managing budgets, controlling expenses, and driving revenue optimization</li><li>
Proven ability to develop and implement operational strategies and business initiatives</li></ul><p>
**Required Skills:**</p><ul><li>
Polished, professional, and engaging guest-facing presence</li><li>
Exceptional multitasking and organizational abilities with strong attention to detail</li><li>
Collaborative and inclusive leadership style with the ability to motivate and inspire teams</li><li>
Calm, solutions-focused approach to problem-solving and conflict resolution under pressure</li><li>
Strong analytical and decision-making capabilities</li><li>
Excellent written and verbal communication skills</li><li>
Financial acumen and budget management proficiency</li><li>
Strategic thinking and visionary approach to business development</li></ul><p>
**Preferred Qualifications:**</p><ul><li>
Certification in spa management, hospitality management, or wellness industry credentials</li><li>
Experience in a luxury or high-end spa environment</li><li>
Knowledge of health, safety, and spa licensing regulations</li><li>
Background in marketing and revenue management</li><li>
Experience with staff recruitment and talent acquisition</li></ul><p>
**Physical Demands and Work Environment:**</p><ul><li>
Ability to move safely throughout spa facilities and various work areas</li><li>
Capacity to remain active and mobile throughout work shifts, with periods of desk-based work</li><li>
Ability to lift and move objects up to 25 pounds occasionally</li><li>
Flexibility to work varied shifts, including evenings and weekends as operational needs require</li></ul></div>

Spa Manager

Troon

<div><p>Esplanade by the Islands is excited to announce the exceptional career opportunity of Spa Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.</p>
<p><b>
General Purpose:</b></p>
<p>
Having and maintaining a working knowledge of a spa and maintaining a high standard of professionalism along with customer service.
</p><p><b>Essential Duties:
</b></p><ul><li>Flexible hours to include AM, PM and weekends.</li>
<li>Maintain personal integrity, client confidentiality and professional standards for best practice.</li>
<li>Informs Department Manager of all required spa supplies for inventory purposes.</li>
<li>Tracking of retail and back bar product line and supplies.</li>
<li>Incorporates safe work practices in job performance.</li>
<li>Attends staff meetings.</li>
<li>Answers incoming calls, schedules appointments, relays cancellations to staff &amp; clients.</li>
<li>Proper documentation of all incidents.</li>
<li>Ensures the staff is fully knowledgeable on the use and benefits of services, products and activities.</li>
<li>Monitors guest feedback and follows up on requests and comments.</li>
<li>Operates computer accurately and properly books all appointments when scheduled.</li>
<li>Maintains flexibility to take on new and different tasks as directed by the Department Manager.</li>
<li>Leads by example to create memorable moments by personalizing the client experience and actively promoting a fun and social atmosphere.</li>
<li>Assist with annual budget, revenue goals and expenses for the related amenities in spa &amp; fitness department.</li>
<li>Assist in providing social media and website content to Membership Director to promote activities and the social environment of the Club and its amenities.</li>
<li>Implements policies and procedures for the related amenities including compliance of all company standards relating to quality of products and services.</li>
<li>Responsible for ensuring overall cleanliness of all areas. (i.e., spa, fitness pool &amp; tack room)</li>
<li>Manages point of sale system, on-line reservation system and other technology to effectively market and communicate to the membership.</li>
<li>Regular and reliable attendance.</li>
<li>Assist with interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems</li>
</ul>
<p><b> </b><b>Education/Experience:
</b></p><ul><li>Certificate from college, or accredited facility; and 3 plus years related to management in spa environment.</li>
</ul>
<p><b>Certificates/Licenses:
</b></p><ul><li>Current State Massage or Aesthetician license and other certificates, CPR/AED.</li></ul></div>

Hand & Stone Massage and Facial Spa

<div><div><div><b>Benefits:</b></div>
<ul><li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>NOW HIRING! SPA MANAGER!</b><br>
<br>
<b>$40 - $45K base with bonus program</b><br>
<b>Bonus Program is based on the following metrics: average ticket, gift card sales, membership conversion.</b><br>
<br>
Hand and Stone Massage and Facial Spas is currently seeking an energetic and reliable Spa Manager to help us run our operation in Montgomeryville, PA.</div>
<div>The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving<b> sales targets</b> (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!</div>
<div></div>
<div><b>Please come join us if you:</b><br>
<b> </b>Have experience in membership-based sales.</div>
<ul><li>Have a great personality and excellent interpersonal skills!</li>
<li>Adept in growing a business and maximize profit and revenue</li>
<li>Are a dynamic leader who can manage a diverse staff</li>
<li>Have great communication skills and connect well with staff and stakeholders</li>
<li>Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers&rsquo; expectations)</li>
<li>Are an empathic individual who can put yourself in someone else&rsquo;s shoes</li>
<li>Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry</li>
</ul>
<div></div><div><b>Responsibilities:</b></div>
<ul><li>Overcome objections during the sales process and increase the membership base</li>
<li>Create marketing strategies aimed at maximizing revenue and profits</li>
<li>Perform data analysis that drives business decisions and success</li>
<li>Use sound judgment, work independently, with minimal supervision.</li>
<li>Plan and direct to meet the daily needs of the operation.</li>
<li>Track staff schedules efficiently to optimize capacity, revenue, and profits.</li>
<li>Maintain the utmost cleanliness and soothing ambiance of the premises</li>
<li>Manage inventory effectively</li>
<li>Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.</li>
<li>Ensure compliance with all Hand &amp; Stone policies and procedures in addition to the local, state, and federal laws and regulations.</li>
<li>Hire, train, supervise, develop, mentor all team members according to Hand &amp; Stone policies and procedures.</li>
<li>Motivates and empowers the team to achieve high standards.</li>
</ul>
<div></div><div><b>What&rsquo;s in it for you?</b></div>
<ul><li>A great opportunity to implement creative strategies to help our new spa become as successful as possible!</li>
<li>Growth opportunities</li>
<li>Competitive compensation</li>
<li>Commission opportunities and generous bonuses.</li>
<li>Employee discounts</li>
</ul><div><b>Address: </b>20 Airport Sq, North Wales, PA 19454
</div><div>MGR142</div>
</div>
<p><i>I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.</i></p></div>

Adara Spa Retreat Dubai

<p><b>1. Operations &amp; Administration</b></p><ul><li>Oversee the day-to-day operations of the spa, ensuring smooth functioning.</li><li>Develop and implement standard operating procedures (SOPs).</li><li>Ensure the spa complies with health, safety, and hygiene regulations.</li><li>Monitor spa equipment and arrange maintenance or replacements as needed.</li><li>Manage inventory and order spa supplies, products, and equipment.</li><li>Maintain accurate records, including financial reports, staff schedules, and client data.</li></ul><p><b>2. Staff Management</b></p><ul><li>Recruit, hire, train, and supervise spa therapists, receptionists, and support staff.</li><li>Create staff schedules to ensure proper coverage.</li><li>Conduct performance evaluations and provide feedback or training as necessary.</li><li>Motivate and encourage staff to deliver high-quality services.</li><li>Handle staff concerns, conflicts, and disciplinary actions if needed.</li></ul><p><b>3. Customer Service &amp; Guest Experience</b></p><ul><li>Ensure exceptional customer service and guest satisfaction.</li><li>Address customer complaints or concerns professionally and promptly.</li><li>Develop and implement customer loyalty programs and promotions.</li><li>Monitor and improve the overall spa ambiance and guest experience.</li></ul><p><b>4. Marketing &amp; Sales</b></p><ul><li>Develop marketing strategies to promote the spa&rsquo;s services and packages.</li><li>Collaborate with the marketing team to run social media campaigns and advertisements.</li><li>Establish partnerships with hotels, resorts, or local businesses for promotions.</li><li>Encourage staff to upsell spa treatments and retail products.</li></ul><p><b>5. Financial &amp; Revenue Management</b></p><ul><li>Set and monitor budgets, ensuring profitability.</li><li>Track revenue, expenses, and financial performance.</li><li>Implement strategies to maximize sales and increase spa revenue.</li><li>Analyze customer trends and adjust pricing or services accordingly.</li></ul><p><b>6. Service Development</b></p><ul><li>Research and introduce new spa treatments and services based on industry trends.</li><li>Train staff on new techniques, treatments, and customer service improvements.</li><li>Maintain relationships with product suppliers and negotiate contracts.</li></ul><p><b>7. Compliance &amp; Standards</b></p><ul><li>Ensure the spa complies with local laws, health regulations, and licensing requirements.</li><li>Conduct routine inspections to uphold cleanliness and safety standards.</li><li>Stay updated with industry best practices and implement necessary changes.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED10,000.00 - AED20,000.00 per month</p>

Spa Manager Female "Spa Manager Experience is a MUST"

Apt Resources

<div><p>Apt Resources is seeking a dedicated and experienced Assistant Spa Manager to support the operations for one of our clients in the Red Sea, Saudi Arabia. In this pivotal role, you will assist the Spa Manager in overseeing daily spa operations, managing staff, and ensuring the highest level of service and guest satisfaction.</p><p>
As Assistant Spa Manager, you will play a key role in maintaining the spa&rsquo;s reputation for excellence and assisting in the implementation of wellness programs and promotions.</p>
Key Responsibilities:<ul><li>
Assist in managing daily spa operations to ensure smooth and efficient service delivery.</li><li>
Support the recruitment, training, and supervision of spa staff.</li><li>
Help maintain high standards of hygiene, safety, and quality.</li><li>
Coordinate with other departments to enhance guest experience.</li><li>
Help monitor spa inventory, equipment, and maintenance needs.</li><li>
Assist in developing and implementing spa programs, packages, and promotions.</li><li>
Address guest feedback and resolve issues promptly to ensure satisfaction.</li><li>
Prepare reports on spa performance and assist in budgeting and financial management.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Proven experience in a supervisory or assistant management role within a spa or wellness environment, preferably in ultra-luxury hotel settings.
</li><li>CIBTAC qualification and knowledge of Forbes standards are required.
</li><li>Strong knowledge of spa operations and wellness services.
</li><li>Excellent leadership and team management skills.
</li><li>Exceptional interpersonal and communication abilities.
</li><li>Highly organized and detail-oriented.
</li><li>Ability to work flexible hours, including weekends and holidays.
</li><li>Qualifications in spa management, hospitality, or related fields are advantageous.</li></ul><br>
<b>
Benefits</b><p><br>
As per market standards</p></div>

Assistant Spa Manager - Luxury Property

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