receptionist Jobs in Dubai United Arab Emirates

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spa receptionist

Sheraton Grand Hotel, Dubai

<div>
 
 
 POSITION PURPOSE
 
 
 
 To welcome guests and answer all enquiries observing set standards and with patience. Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time. To ensure that all operational procedures, codes of conduct and standards of appearance as laid down by the Spa Supervisor are implemented and adhered to by all reception staff. To organize scheduling and maximize use of time within the diary.
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS
 
 
 <ul>
 <li>
 To ensure a warm friendly welcome to all clientele at all times.
 </li>
 <li>
 To co-ordinate guests consultation records with the Therapists.
 </li>
 <li>
 Ensure that all relevant spa staff receive a print out of their daily schedule.
 </li>
 <li>
 To adhere to an agreed reporting system on a timely basis.
 </li>
 <li>
 To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day&rsquo;s work.
 </li>
 <li>
 Complete daily opening procedures and check lists per relevant area daily.
 </li>
 <li>
 Schedule reservations of Spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
 </li>
 <li>
 To organize scheduling to maximize use of time and profitability whilst ensuring that the client&rsquo;s needs are of first importance.
 </li>
 <li>
 Assist with administration duties such as, purchasing, receiving and inventory reporting.
 </li>
 <li>
 To give the clientele the best possible service, and make the client feel important.
 </li>
 <li>
 To show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
 </li>
 <li>
 To ensure that all administrative procedures run professionally.
 </li>
 <li>
 To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
 </li>
 <li>
 To recognize the importance of &lsquo;sales&rsquo; in every aspect of their role.
 </li>
 <li>
 To have full retail knowledge of products and prices charged.
 </li>
 <li>
 Must attend all training courses as deemed necessary by the Spa Supervisor.
 </li>
 <li>
 To participate in training and personal development programs within the Spa Department.
 </li>
 <li>
 To perform any other duties deemed reasonable by Management.
 </li>
 <li>
 To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available.
 </li>
 </ul>
 
 
 
 
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
 
 
 <ul>
 <li>
 Must be able to assist guests with inquiries
 </li>
 <li>
 Must be able to speak and write in English
 </li>
 <li>
 Must be able to speak and write in a language any other than English
 </li>
 <li>
 Must have proven track record in Spa and Fitness industry for at least 5 years
 </li>
 <li>
 Must have good understanding of marketing
 </li>
 <li>
 Must have strong knowledge of budgeting and forecasting
 </li>
 <li>
 Must have strong sales skills to drive memberships
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION STANDARDS
 
 
 
 We do expect that you do have the experiences/ behaviors below. You:
 
 <ul>
 <li>
 Totally embrace the philosophy of guest and customer service and owns the guests;
 </li>
 <li>
 Identify yourself with the hotel&rsquo;s brand and operating philosophy;
 </li>
 <li>
 Possess a warm and friendly demeanor;
 </li>
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 Strive to achieve satisfaction and delight of our customers;
 </li>
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 Are detail oriented;
 </li>
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 Thrive on pride of work and its product;
 </li>
 <li>
 Play as a team to achieve common goals;
 </li>
 <li>
 Have immaculate personal presentation e.g. grooming and conversational ability;
 </li>
 <li>
 Demonstrate self-confidence, energy and enthusiasm;
 </li>
 <li>
 Have a strong ability to learn skills, retain and demonstrate learning;
 </li>
 <li>
 Uphold ethical business practices.
 </li>
 </ul>
 
 
 
 
 
 EDUCATION
 
 
 
 Bachelor degree required.
 
 
 
 
 
 
 PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE
 
 
 
 (Ability to lift, standing during shift, sitting most of shift, etc.)
 
</div>

SPA Receptionist

Banyan Tree

Job Details :
<ul>
<li>2 years minimum experience in a similar capacity within an ultra-luxury hospitality / spa environment.</li>
<li>Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills.</li>
<li>Proficient in English language (verbal &amp; written), Russian language proficiency is an asset.</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li>
<li>Must be flexible in terms of working hours.</li>
<li>Computer literacy in Windows, MS Office Suite is recommended.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>

Spa Receptionist

Marriott International

<div>Additional Information 
Job Number25185543 
Job CategoryAdministrative 
LocationGrosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. 
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Anjana Spa

We&rsquo;re Hiring: Spa Receptionist Wanted!Location: Ras Al Khaima , UAEAnjana Spa is looking for a Spa Receptionist to join our growing team!Job Responsibilities:- Handle spa bookings (phone, email, and in-person)- Welcome and guide guests with professionalism- Be aware of all spa services and their timings(Full training from A to Z will be provided)What We Offer:- Basic salary: AED 3,000- Monthly commission based on spa revenue- 5% commission on all retail product u sale.- Accommodation (shared room with private bathroom)- Transportation, food, and insurance providedJob Type: Full-timePay: From AED3,000.00 per month

Russian Speaker Female SPA Receptionist

Floss and Gloss Dental Clinic LLC

We are lloking for a confident, presentable, and service-driven Receptionist who can also assist with basic marketing and lead management. You will be the first face of the clinic and play a key role in both client experience and clinic growth.This role is perfect for someone who loves aesthetics, enjoys interacting with people, and has a flair for marketing and social media.Key Responsibilities:Reception &amp; Front Desk Operations<ul><li>Greet and welcome all clients with warmth and professionalism.</li><li>Handle appointment bookings (phone, WhatsApp, walk-ins).</li><li>Manage patient registration, consultation scheduling, and follow-ups.</li><li>Handle billing, payments, and maintain daily cash records.</li><li>Maintain a neat and organized reception and waiting area.</li><li>Offer refreshments to waiting clients and ensure client comfort.</li><li>Coordinate effectively with doctors, therapists, and management.</li></ul>Marketing &amp; Lead Management<ul><li>Assist with responding to leads from social media platforms (especially TikTok, Instagram, and WhatsApp).</li><li>Track and follow up with leads to convert inquiries into bookings.</li><li>Encourage and guide clients to leave Google reviews and testimonials.</li><li>Take behind-the-scenes photos/videos (with consent) for posting or for marketing use.</li><li>Collaborate with the marketing team on ongoing promotions or campaigns.</li><li>Support monthly promotional activities inside the clinic.</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of experience in a front desk or receptionist role (preferably in a clinic or spa setting).</li><li>Good English and Arabic communication</li><li>Confident in handling customers and explaining treatments.</li><li>Basic understanding of skin/aesthetic treatments is an advantage.</li><li>Comfortable using WhatsApp, Instagram, and basic marketing tools.</li><li>Organized, punctual, and able to multitask under pressure.</li><li>Presentable appearance and pleasant personality.</li></ul>What We Offer:<ul><li>Friendly and professional work environment</li><li>Training and development opportunities</li><li>Attractive salary and performance-based incentives</li><li>Opportunities to grow in front desk and marketing roles</li></ul>To Apply: Please submit your CV with a recent photo. We&rsquo;re excited to welcome someone passionate about both service and beauty to the Floss &amp; Gloss family!Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthLanguage:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Aesthetic Clinic Receptionist

DUBAI INTERNATIONAL HOTEL

Job Description:<ul><li>Greet and welcome guests in a professional manner. Answer the telephone as per the Hotel&rsquo;s standard and assist guests with their queries.</li><li>Obtain the basic medical history of the client, including problem areas or existing conditions, and suggest appropriate therapy.</li><li>Perform individualized spa treatments as per the guests&rsquo; needs and requirements and in line with the Hotel&rsquo;s standards.</li><li>Flexible and open to do other spa services such as nail care and hair services to increase utilization.</li><li>Exhibit sensitivity to guest&rsquo;s needs and ensures that they are properly noted and endorsed.</li><li>Politely seek guest&rsquo;s feedback through different guest feedback platforms.</li><li>Promote and up sell retail products and other spa services.</li><li>Manage time properly and keep utilization of at least 70% (combined service and spa operations)</li><li>Ensure that the treatment rooms are equipped with the supplies required for the day&rsquo;s operation including but not limited to preparing foot compress, spa linen availability and inventory of supplies and professional products.</li><li>Ensure that the treatment rooms are cleaned, sanitized, maintained and properly set-up prior and after every treatment.</li><li>Ensure that all monitoring sheets are checked and filled-out.</li><li>Should be able to meet targets set by Management for Spa treatment productivity, retail and upselling.</li><li>Handle guest complaint with grace and sensitivity, referring complaint to the appropriate level accordingly.</li><li>Heed personal and professional improvement through continuous learning and attendance in internal and external training.</li><li>Promote the spa &amp; health club services and products to maximize revenue. Up sell when appropriate.</li><li>Handles Reception Area, Take reservations and bookings using the available hardware and software system. Update guest profiles when required.</li><li>Cashiering &ndash; accurately post charges and carry out a correct Accounting procedure.</li><li>Ensure complete inventory of spa reception supplies.</li><li>Ensures that all equipment&rsquo;s and facilities are in good working conditions. Follows-up on pending maintenance issues.</li></ul>Job Qualifications:<ul><li>Physically fit and in good health</li><li>Caring, positive attitude to clients.</li><li>Genuine interest in helping clients overcome their physical problems.</li><li>Extensive knowledge and experience of deep meditation and relaxation</li><li>A certificate or combination of education and experience in massage modalities, body treatments and wellness solutions.</li><li>Three to five years of extensive experience in reputable Spas or Wellness Centers.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>

Spa Therapist (Female Only)

Mandarin Oriental Hotel ...

Based at the Emirates Palace Mandarin Oriental, Abu Dhabi within the Spa Department, the Spa Concierge will be responsible for booking all spa treatments, explaining services to guests, any POS sales including retail and checking in and checking out all guests in a professional manner. The Spa Concierge reports to the Spa Operation Manager.As a Spa Concierge, you will be responsible for the following duties:<ul><li>Maintain a clean, organized, and professional work area always.</li><li>Provide exceptional guest service:</li><li>Welcome guests warmly and courteously.</li><li>Assist with inquiries and property tours.</li><li>Manage appointments and ensure a smooth spa journey.</li><li>Handle front desk operations:</li><li>Print confirmations and prepare guest files.</li><li>Manage incoming and outgoing correspondence and packages.</li><li>Maintain inventory of supplies and spa retail products.</li><li>Support spa operations across departments, including Front Desk, Retail Area, Relaxation Area, Preparation Room, Sales &amp; Marketing, and Spa Suite.</li><li>Demonstrate excellent communication and telephone etiquette, following MOHG standards.</li><li>Promote spa services and retail products, contributing to achieving sales targets set by the Director of Spa &amp; Wellness.</li><li>Assist with spa demonstrations, events, and marketing activities to enhance guest engagement.</li><li>Implement and monitor Health and Safety and Hygiene standards, ensuring compliance with company policies.</li><li>Collaborate with colleagues as team players and perform opening and closing duties as required.</li></ul>

Spa Concierge

Explore 273+ Spa receptionist in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

273 spa receptionist jobs IN Dubai United Arab Emirates

SPA Receptionist

Spa Receptionist

Spa Receptionist

Russian Speaker Female SPA Receptionist

Aesthetic Clinic Receptionist

Spa Therapist (Female Only)

Spa Concierge