bostancı güzellik salonu satış danışmanı resepsiyon Jobs in Istanbul

bostancı güzellik salonu satış danışmanı resepsiyon

front desk agent

front desk clerk

guest communication executive (reservation) Jobs in Istanbul

guest communication executive (reservation)

güzellik salonu resepsiyon görevlisi Jobs in Istanbul

güzellik salonu resepsiyon görevlisi

spa receptionist

Accor

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 "Why work for Accor?
 <br/>
 <br/>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 <br/>
 <br/>
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 <br/>
 <br/>
 As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 As a Spa Receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.
 <br/>
 <br/>
 <ul>
  <li>
   Greet and welcome guests with a friendly and professional demeanor.
  </li>
  <li>
   Provide information about spa services, treatments, and wellness programs.
  </li>
  <li>
   Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience.,
  </li>
  <li>
   Manage spa appointments and reservations using our booking system.
  </li>
  <li>
   Coordinate with spa therapists and other team members to ensure efficient scheduling.
  </li>
  <li>
   Handle changes or cancellations to bookings while accommodating guest needs.
  </li>
  <li>
   Answer phone calls, emails, and other inquiries in a courteous and efficient manner.
  </li>
  <li>
   Process payments and manage cash handling accurately.
  </li>
  <li>
   Maintain an organized and clean reception area, including managing spa brochures and promotional materials.
  </li>
  <li>
   Address guest requests, concerns, and feedback promptly and professionally.
  </li>
  <li>
   Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction.
  </li>
  <li>
   Ensure that all guest interactions are handled with the utmost respect and confidentiality.
  </li>
  <li>
   Stay informed about the spa&rsquo;s services, treatments, and retail products.
  </li>
  <li>
   Promote spa products and upsell treatments or packages as appropriate.
  </li>
  <li>
   Provide recommendations based on guest preferences and needs.
  </li>
  <li>
   Assist with any special events or promotions organized by the spa.
  </li>
  <li>
   Contribute to a positive and collaborative team environment.
  </li>
  <li>
   Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards.
  </li>
  <li>
   Ensure the privacy and confidentiality of guest information at all times.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Experience/Certificates/Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2 years minimum experience in a similar capacity within an ultra-luxury hospitality / spa environment.
  </li>
  <li>
   Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills.
  </li>
  <li>
   Proficient in English language (verbal &amp; written).
  </li>
  <li>
   Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.
  </li>
  <li>
   Must be flexible in terms of working hours.
  </li>
  <li>
   A hospitality diploma is an asset.
  </li>
  <li>
   Computer literacy in Windows, MS Office Suite is recommended.
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <strong>
  Your Team And Working Environment
  <br/>
  <br/>
 </strong>
 We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 Note: Customization may be included for any specific local or legislative requirements, such as work permits.
 <br/>
 <br/>
 <strong>
  Our Commitment To Diversity &amp; Inclusion
  <br/>
  <br/>
 </strong>
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>


Spa Receptionist

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25180909<br>
<b>Job Category</b>Spa<br>
<b>Location</b>The St. Regis Istanbul, Mim Kemal Oke Cad No 35, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique &ndash; with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><br>
<p></p>
</div><p></p><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Spa Service Expert

TEKNO TASARIM VE YAPI TEKNiK A.Ş.

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><div>
<p>Havuz, aquapark ve SPA merkezleri yap&#305;m&#305; konusunda faaliyet g&ouml;steriyoruz. Yurt i&ccedil;inde 50'den fazla ilde, yurt d&#305;&#351;&#305;nda ise 13 farkl&#305; &uuml;lkede projeler ger&ccedil;ekle&#351;tirmi&#351; bulunuyoruz. &#304;stanbul Anadolu yakas&#305; Ferhatpa&#351;a mahallesindeki merkez ofisimizde, faaliyet alanlar&#305;m&#305;z ile ilgili proje tasar&#305;m&#305;, &ccedil;izimi, malzeme ke&#351;if &ouml;zeti haz&#305;rlanmas&#305;, teklif dosyalar&#305; haz&#305;rlanmas&#305;, saha kontrol&uuml; konusunda &ccedil;al&#305;&#351;acak peyzaj mimar&#305;, &ccedil;evre m&uuml;hendisi, teknik ressam, in&#351;aat teknikeri ar&#305;yoruz.</p></div><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><div>
<ul><li>AUTOCAD program&#305;n&#305; iyi derecede kullanabilen</li>
<li>MS Office programlar&#305;n&#305; (&ouml;zellikle excel ve word) iyi d&uuml;zeyde kullanabilen</li>
<li>Tercihan ingilizce bilen</li>
<li>Yurt i&ccedil;i ve yurt d&#305;&#351;&#305; seyahat engeli olmayan</li>
<li>B s&#305;n&#305;f&#305; s&uuml;r&uuml;c&uuml; ehliyetine sahip olup, aktif ara&ccedil; kullanan</li>
<li>Erkek adaylar i&ccedil;in askerli&#287;ini yapm&#305;&#351;</li>
<li>Sadece &#304;stanbul Anadolu yakas&#305;nda ikamet eden &ccedil;al&#305;&#351;ma arkada&#351;lar&#305; ar&#305;yoruz.</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Proje &Ccedil;izim Sorumlusu
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Yap&#305; - &#304;n&#351;aat
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Teknik &#304;&#351;ler , Yap&#305; / &#304;n&#351;aat / Mimarl&#305;k
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Uzman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Anadolu Yakas&#305;
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>4.11.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>4.12.2025</div></div></ul></div>

Peyzaj Mimarı

Hilton

<div>
 <strong>
  Position Title:
 </strong>
 Guest Review &amp; Experience Supervisor
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Front Office &ndash; dotted line to Mkt to Commercial
 <br/>
 <br/>
 <strong>
  Reports To:
 </strong>
 Front Office Operation Manager
 <br/>
 <br/>
 <strong>
  Position Statement
  <br/>
  <br/>
 </strong>
 The Guest Review &amp; Experience Supervisor is responsible for monitoring and analyzing guest reviews across all digital platforms (Tripadvisor, Google, Booking, Stay Experience, etc.) and within the hotel venues (restaurants, bars, spa, meeting rooms). The role ensures that guest feedback is addressed effectively, identifies areas of improvement, and supports the delivery of an exceptional guest experience in line with Hilton brand standards.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As a Guest Review &amp; Experience Supervisor, you will be responsible for performing the following tasks to the highest standards:
 <br/>
 <br/>
 <strong>
  Guest Review Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitor, track, and respond to all guest reviews across online platforms on a daily basis.
  </li>
  <li>
   Ensure responses are timely, professional, and aligned with brand voice and positioning.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Guest Feedback Analysis
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collect and analyze guest feedback from all hotel venues (F&amp;D venues, Spa, Meetings &amp; Events, etc.).
  </li>
  <li>
   Classify feedback into positive, negative, and areas for improvement.
  </li>
  <li>
   Investigate negative reviews and coordinate with relevant departments to identify root causes and implement corrective actions.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Reputation &amp; Reporting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Safeguard the hotel&rsquo;s online reputation by ensuring consistency in tone and brand alignment.
  </li>
  <li>
   Prepare weekly and monthly reports for the management team, highlighting key trends and KPIs (GSS, NPS, Review Index).
  </li>
  <li>
   Benchmark competitor reviews and share best practices with internal teams.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Recognition &amp; Engagement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Share positive guest feedback with the Human Resources team to support employee recognition and motivation initiatives.
  </li>
  <li>
   Foster a culture of guest feedback awareness and advocacy across all departments.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Continuous Improvement &amp; Training
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Turn guest feedback into actionable insights that support operational and service enhancements.
  </li>
  <li>
   Organize awareness sessions and training workshops for departments to strengthen the guest feedback culture.
  </li>
  <li>
   Act as the &ldquo;voice of the guest,&rdquo; advocating for service improvements and ensuring feedback is embedded into the hotel&rsquo;s overall strategy.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 A Guest Review &amp; Experience Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   Strong guest-focused approach and excellent communication skills.
  </li>
  <li>
   Problem-solving and analytical thinking abilities.
  </li>
  <li>
   Experience in report preparation, data analysis, and KPI tracking.
  </li>
  <li>
   Confidence in using digital platforms and review management tools.
  </li>
  <li>
   Previous experience in hospitality or guest services is preferred.
  </li>
  <li>
   Ability to work effectively with multiple departments and build positive relationships.
  </li>
  <li>
   Proactive mindset with an ability to identify improvement opportunities.
  </li>
  <li>
   Copyrighting skill is a plus.
  </li>
  <li>
   Excellent fluency Turkish and English grammar language skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands and to creating rewarding career opportunities for Team Members.
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Hilton Istanbul Bosphorus
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Hilton Hotels &amp; Resorts
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Guest Services, Operations, and Front Office
</div>


Guest Review & Experience Supervisor

HSH Group (owner and operator of The Peninsula Hotels)

<div><div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea.</div><br>
<div></div>
<ul>
<li>An exceptional opportunity to join our high-profile hotel in Istanbul.</li>
<li>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</li>
<li>Be a part of the highly experienced team.</li></ul><br>
<div><br>
<b>Key accountabilities</b></div><br>
<div></div>
<ul>
<li>Responsible for all outgoing and incoming customer calls, verifying accuracy and handling emergency issues.</li>
<li>Ensuring that all calls are handled overseeing Restaurant, SPA and Hotel Reservations</li>
<li>Representing the hotel in accordance with all Peninsula Standards and Service Principles</li></ul><br>
<div></div>
<div><b>
General requirements</b></div><br>
<div></div>
<ul>
<li>Minimum 1-year experience in a similar role within Front Office or Reservations in a Luxury Hotel environment with similar standards and expectations.</li>
<li>Thorough knowledge of customer service needs and techniques.</li>
<li>Excellent communication, time management, organisational skills, highly adaptable with a focus on problem solving, naturally positive.</li>
<li>Excellent time management, organisational skills, highly adaptable with a focus on problem solving, naturally positive.</li>
<li>Fluent English communication proficiency. Expertise in a second language would be desirable.</li></ul><br>
<div></div>
<div>
We look forward to welcoming you to the Peninsula family and receiving your resume.</div></div><div></div>

Guest Communication Executive (Reservation)

Fairmont

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><p>
Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.</p><p>
Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.</p><b><br>
Job Description</b><p><br>
Responsible for planning, development and implementation of all of Fairmont Quasar Istanbul&rsquo;s strategies, marketing communications, and public relations activities, both external and internal. Oversees development and implementation of support materials and services for chapters in the area of marketing, communications and public relations. Directs the efforts of the marketing, communications and public relations staff and coordinates at the strategic and tactical levels with the other functions of the organization. Assisting to and cooperating with the Director of Sales &amp; Marketing in reaching the targeted goals of Fairmont Quasar Istanbul as defined in the marketing plan.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Oversee branding and communications operations. Leverage multiple platforms (including web, print, and graphics) to maintain company&rsquo;s image among guests and the public.</li><li>
Act as a liaison between media and the hotel. Coordinating all Public Relations and social media activities for hotel, preparing e-newsletters and press releases.</li><li>
Enhanced company's market position and relationship with media; devised and executed a plan to increase public awareness of the corporate brand as well as the hotel itself including its outlets.</li><li>
Lead strategic marketing communications plan development and ensure strategic alignment of all functional plans with corporate strategy directives, marketing strategies and marketplace challenges.</li><li>
Drive all advertising and branding campaigns, measurements, and results.</li><li>
Responsible for the brand marketing, PR, social media, partner marketing, web marketing of all the outlets of the hotels, including restaurants/bars and spa.</li><li>
Managed advertising campaigns.</li><li>
Preparing and executing yearly marketing plan.</li><li>
Managing the website and writing content.</li><li>
Analyzing the web analytical report and social media report.</li><li>
Preparing monthly clipping report.</li><li>
The coordination and record of marketing activities and campaigns of the brand.</li><li>
Determined type, location and frequency of media. Negotiated contracts with media companies.</li><li>
Responsible from the overall launch events, PR activities and sponsorship activities.</li><li>
Organizing special festivals, parties and events</li><li>
Preparing all the collaterals such as poster, flyer and invitation</li><li>
Planning PR activities</li><li>
Being Manager on Duty twice a month and substitute for General Manager</li><li>
Welcoming delegations, participating special events such as royal/ministerial visits, conferences, trade and economy-related events</li></ul><br>
<b>
Qualifications</b><p><br>
To fulfil this role successfully, you should demonstrate the following minimum qualifications:</p><ul><li>
Minimum of five (5) Years of Hotel Sales or Marketing Experience.</li><li>
Good command of English required.</li><li>
Four-year college degree preferred.</li><li>
Highly professional presentations and communication (oral and written) skills.</li><li>
Proficiency with standard Microsoft Office.</li><li>
Ability to perform critical analysis.</li></ul><br>
<b>
Additional Information</b><p><br>
Your team and working environment:<br>
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.<br>
<b>Only Turkish or candidates which able to communicate in Turkish will be hired.</b><br>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Director of Marketing & Communications

Explore 25+ Spa receptionist in Istanbul this November. Find roles across top companies and apply now to boost your career.

25 spa receptionist jobs IN Istanbul

Spa Receptionist

Spa Receptionist

Spa Service Expert

Peyzaj Mimarı

Guest Review & Experience Supervisor

Guest Communication Executive (Reservation)

Director of Marketing & Communications