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spa receptionist

RTC-1 Employment Services

The Role
 Position Title: Spa Receptionist Employment Type: Full Time Salary: up to 10K AED all-inclusive depending on experience and qualifications Job Location: Abu Dhabi About the Client: A leading multi-specialty healthcare clinic based in Abu Dhabi offering dermatology, plastic surgery, dental, and orthodontic services in UAE. Job Description: 1. Greet clients warmly, manage check-ins /check-outs, and handle inquiries via phone, email, in person provide detailed information on spa services, pricing, and promotions. 2. Schedule and confirm appointments, coordinate with therapists to ensure smooth service. 3. Process payments, promote products/packages, and address client concerns professionally. 4. Maintain a clean reception area and always ensure client confidentiality.
 
Requirements
 Qualifications: 1. Open to Arab national females aged 35 and below. 2. Minimum 2 years’ experience as a receptionist or front desk staff, preferably in a clinic, spa, or wellness setting, with strong communication and interpersonal skills. 3. Confident in using booking systems and computer applications for scheduling, billing, and client management. 4. Well-groomed, customer-focused, and professional, with the ability to handle sensitive client information discreetly.
 
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Spa Receptionist

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island &ndash; Abu Dhabi&rsquo;s business and lifestyle destination &ndash; Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi&rsquo;s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites &ndash; all with water views. With six creative restaurants and lounges, this is Al Maryah Island&rsquo;s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest&rsquo;s unique personal needs &ndash; whether the goal is relaxing on vacation or staying efficient for business.
About the role About the Role
 
The Spa Receptionist is the first point of contact for all Pearl Spa guests, creating a welcoming and serene atmosphere from the moment they arrive. This role is responsible for managing reservations, greeting guests, coordinating therapist schedules, and ensuring seamless spa operations. With warmth, professionalism, and attention to detail, the Spa Receptionist supports the delivery of an exceptional and personalized wellness experience.
What you will do
Main Duties and Responsibilities
<ul><li>Maintains a warm, calm, and welcoming demeanor at all times when assisting guests and colleagues; smiles genuinely and maintains appropriate eye contact.
</li><li>Keeps the reception and work areas neat, clean, organized, and quiet to preserve the spa&rsquo;s serene environment.
</li><li>Wears the prescribed uniform neatly and consistently demonstrates excellent personal hygiene and grooming standards.
</li><li>Follows proper accounting procedures and adheres to all Standard Operating Procedures (SOPs) and attendance policies.
</li><li>Demonstrates flexibility with scheduling and adapts to changing business demands.
</li><li>Accepts performance feedback positively and makes appropriate adjustments to improve performance.
</li><li>Communicates clearly and respectfully; listens attentively and avoids interrupting others.
</li><li>Responds appropriately to any hotel emergency or safety situation, following established procedures.
</li><li>Utilizes the spa logbook, software system, and scheduling charts to ensure accurate communication of relevant information among staff.
</li><li>Builds positive relationships with peers, subordinates, and supervisors through trust, cooperation, and mutual respect.
</li><li>Reports and records maintenance issues, guest comments, resident concerns, and operational glitches to the Spa Supervisor or Director of Spa.
</li><li>Maintains thorough knowledge of all spa and health club amenities, equipment, treatments, packages, and current promotions, including their benefits, indications, and contraindications.
</li><li>Understands and follows all safety and operational procedures related to spa and health club equipment and products.
</li><li>Demonstrates discretion and maintains strict confidentiality regarding all guest, team member, and third-party information at all times.
</li><li>Performs additional tasks or projects as assigned by Director of Spa, Spa Supervisor, or hotel management and respects established lines of authority.
</li></ul>What you bring
<ul><li>A minimum of at least 1 year of experience in the similar role in a luxury brand, spa or wellness center.
</li><li>Strong guest service orientation with excellent communication and interpersonal skills.
</li><li>Professional, polished appearance with a calm and welcoming demeanor.
</li><li>Knowledge of spa treatments, wellness products, and basic retail principles is an advantage.
</li><li>Proficiency in spa booking or hotel property management systems (e.g., Opera, Book4Time).
</li><li>Excellent organizational and multitasking skills with attention to detail.
</li><li>Fluency in English is required; additional languages are an asset. 
</li></ul><div> 
What we offer
 
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Complimentary Accommodation at other Four Seasons Hotels and Resort
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals
</li><li>and so much more! 
</li></ul></div>Schedule &amp; Hours:
<ul><li>This is a full-time role</li></ul></div>

Hilton

<div>Guest Services Executive Spa - Conrad Abu Dhabi Etihad Towers
What will I be doing?
As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent guest and team member experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Assist guests and clients in an appropriate and timely manner</li>
<li>Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Adhere to cash handling procedures</li>
<li>Interact and communicate effectively with clients, members, team members, guests, and management team</li>
<li>Upsell with latest departmental incentives</li>
<li>Report accidents, maintenance issues, or other incidents</li>
<li>Ensure compliance with all health and safety regulations</li>
</ul>What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Excellent attention to detail</li>
<li>High standards of cleanliness</li>
<li>Ability to work in a consistently professional and helpful manner</li>
<li>Previous spa experience or general spa knowledge</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Services Executive Spa - Conrad Abu Dhabi Etihad Towers

IZIL Beauty

Job Title: Spa SupervisorDepartment: Spa &amp; Retail StoreReports To: Store &amp; Spa ManagerRole OverviewThe Spa Supervisor plays a crucial leadership role, ensuring the smooth daily operations of the spawhile delivering exceptional customer service. This position involves supervising spa therapists, front-of-house staff, spa receptionists, and attendants. The Spa Supervisor acts as the key link betweentherapists and the spa manager and is responsible for maintaining high standards of treatments,training staff, and optimizing spa profitability.Key ResponsibilitiesOperational Management Develop and enforce Spa Standard Operating Procedures (SOPs) to maintain high-qualityservice. Oversee spa treatments, ensuring they comply with company standards and legislation. Assist in payroll duties, attendance tracking, and scheduling staff shifts. Manage bookings, payments, and consultation processes to enhance the guest experience. Assist the Spa Manager in stock control, including weekly and monthly inventory checks. Monitor spa equipment and materials, ensuring proper use and maintenance. Handle store-related tasks as required, ensuring seamless coordination with inventory andproduct management.Guest Experience &amp; Customer Relations Ensure guests receive a high standard of service, addressing inquiries and concernsprofessionally. Handle customer feedback efficiently, escalating issues where necessary to improve productsand services. Train and mentor staff to provide an exceptional guest experience. Promote spa services and products to enhance sales and client engagement.Spa SupervisorStaff Training &amp; Development Plan, coordinate, and supervise training for all spa staff, ensuring they are proficient in varioustreatments. Provide product knowledge training and follow-up to ensure staff confidence in promotingspa products. Lead by example and foster a positive work environment for staff development. Establish and maintain effective employee relations to promote teamwork and efficiency.Health, Safety &amp; Compliance Ensure compliance with spa security, fire, health, and safety regulations. Monitor cleanliness and hygiene standards across all spa areas. Oversee the proper sanitization of equipment and treatment rooms.Qualifications &amp; ExperienceEducation &amp; Certifications Diploma or certification in massage therapy, body treatments, or beauty therapy from arecognized institute. CIDESCO/CIDTAC or equivalent qualification in spa supervision. A management course in team leadership and customer service is a plus.Skills &amp; Competencies Strong leadership and communication skills. Minimum of 3 years of supervisory experience in the spa industry. Hands-on experience in managing day-to-day spa operations. Knowledge of spa treatments, retail sales, and product promotions. Proficient in computer operations for booking systems and inventory management. Ability to work independently and as part of a team. Strong problem-solving and decision-making skills.Spa SupervisorPersonal Attributes Positive Attitude: Maintains an approachable and professional demeanor. Customer-Focused: Passion for providing a luxury guest experience. Adaptability: Flexible to handle different work situations and responsibilities. Professionalism: High grooming and presentation standards. Time Management: Ability to multitask and prioritize responsibilities effectively. Self-Motivated: Works proactively with minimal supervision.Why Join Us?As a Spa Supervisor, you will be a key contributor to the success of our spa, ensuring smoothoperations and an exceptional guest experience. This role offers opportunities for professional growthand leadership development in a dynamic spa environment.This job description outlines the key responsibilities and expectations for the Spa Supervisor role.Additional duties may be assigned based on business needs.Job Type: Full-timePay: AED7,500.00 per month

Spa Supervisor -Female

Spa Staff.com

Full-Time Spa Manager for a 5-Star Hotel Spa in UAE - United Arab Emirates Join Spa as a Full-Time Spa Manager at a luxury 5-star hotel spa in Abu Dhabi, UAE. Job Details: <ul> <li>Location: Abu Dhabi, AE</li> <li>Salary: AED 10,000/month + commission (discussed during interview)</li> <li>Experience: Minimum 3 years in spa management, preferably in international 5-star hotels</li> <li>Languages: English required; Russian preferred</li> <li>Start date: Immediately</li> <li>Employment type: Full-time</li> </ul> Responsibilities: <ul> <li>Manage daily operations of the spa and fitness center</li> <li>Ensure high standards of service and guest satisfaction</li> <li>Develop and implement marketing strategies</li> <li>Control budgets and monitor financial performance</li> <li>Recruit, train, and supervise staff</li> <li>Maintain knowledge of competitors and industry trends</li> </ul> Qualifications: <ul> <li>Over 2 years of relevant experience in spa management</li> <li>Knowledge of spa operations and products</li> <li>Ability to communicate effectively in English and Russian</li> <li>Ability to manage payroll and budgets</li> <li>Relocate or commute reliably to Abu Dhabi</li> </ul> Applicants must be permitted to work in the country. This job posting is current and active.

Full Time Spa Manager for a 5 Star Hotel Spa in UAE - United Arab Emirates .

Tres Jolie Medical Center

Medical Receptionist Responsibilities:<ul><li>Greet and assist patients and visitors courteously.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Answer phone calls and respond to inquiries.</li><li>Check patients in and out; verify insurance and personal information.</li><li>Maintain patient records and confidentiality.</li><li>Process billing, payments, and insurance claims.</li><li>Communicate with medical staff to coordinate patient care.</li><li>Keep the reception area clean and organized.</li><li>Handle patient forms, prescriptions, and referrals.</li><li>Provide general administrative support to the clinic.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are you Male or Female ?</li></ul>Experience:<ul><li>derma products: 3 years (Preferred)</li><li>Medical Receptionist: 3 years (Preferred)</li><li>Medical/Aesthetic Field: 3 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Medical Receptionist

Job Title: Hammam TherapistDepartment: Spa &amp; StoreReports To: Spa &amp; Store ManagerJob SummaryAs a Hammam Therapist at Izil, you will be responsible for delivering high-quality traditionalHammam treatments, including Turkish and Moroccan rituals. Your role involves creating arelaxing and rejuvenating experience for guests while maintaining professionalism, hygiene,and adherence to company standards. You will ensure treatments are customized based onclient needs, promote spa services, and contribute to overall customer satisfaction.Key ResponsibilitiesHammam &amp; Spa Treatments Perform authentic Hammam treatments using correct techniques and productapplication. Customize treatments based on guest needs, preferences, and company trainingguidelines. Maintain a deep understanding of all spa treatments and stay updated on availablepromotions. Ensure seamless client handovers by following prescribed service standards andtreatment protocols. Monitor guest satisfaction, address concerns promptly, and make necessary serviceadjustments. Assist in spa demonstrations and events as required.Spa Operations &amp; Compliance Follow daily appointment schedules and roster assignments as planned. Manage and maintain inventory levels of professional products and supplies. Adhere to all standard operating procedures and policies related to hygiene, safety,and service.Hammam Therapist Maintain cleanliness, organization, and high hygiene standards in all treatment roomsand spa areas. Ensure compliance with health, safety, and hygiene regulations while supervising thesafe use of spa equipment.Sales &amp; Customer Engagement Build strong connections with guests, recording preferences and relevant informationfor personalized service. Promote spa services and treatments, contributing to sales targets set by the SpaManager. Provide product recommendations to enhance guest experience and encourage retailpurchases. Maintain accurate sales records and report figures daily.Professionalism &amp; Team Collaboration Uphold a high standard of personal appearance and hygiene in line with companypolicies. Be punctual, well-prepared, and ready for appointments. Support reception duties when necessary, ensuring smooth front-desk operations. Work collaboratively with colleagues, demonstrating a courteous and professionalattitudeJob Type: Full-timePay: AED3,500.00 per monthApplication Question(s):<ul><li>Moroccan</li></ul>

Hammam Therapist - Female

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Spa Receptionist

Spa Receptionist

Guest Services Executive Spa - Conrad Abu Dhabi Etihad Towers

Spa Supervisor -Female

Full Time Spa Manager for a 5 Star Hotel Spa in UAE - United Arab Emirates .

Medical Receptionist

Hammam Therapist - Female