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spa supervisor

The First Group

Operations &amp; Standards <ul> <li>Supervise daily spa operations, ensuring smooth guest flow and adherence to SOPs.</li> <li>Monitor cleanliness, hygiene, and readiness of treatment rooms and public areas.</li> <li>Oversee stock levels of professional products, linens, and amenities; coordinate replenishment as needed.</li> <li>Ensure proper use and care of spa equipment and treatment tools.</li> <li>Assist the Wellness Manager with operational reporting and audits.</li> </ul> Guest Experience <ul> <li>Greet and engage with guests, ensuring a warm and professional welcome.</li> <li>Manage appointment scheduling and ensure seamless guest journeys.</li> <li>Handle guest concerns or feedback promptly, escalating when necessary.</li> <li>Support the delivery of personalized spa experiences and service recovery.</li> </ul> Team Supervision <ul> <li>Supervise and support therapists, receptionists, and attendants during shifts.</li> <li>Ensure team members are following service protocols, grooming standards, and professional conduct.</li> <li>Conduct on-the-job training and coaching as directed by the Wellness Manager.</li> <li>Assist in preparing rosters, ensuring adequate coverage during peak periods.</li> </ul> Business &amp; Sales Support <ul> <li>Promote upselling of spa treatments, packages, and retail products.</li> <li>Monitor daily treatment and retail performance; provide feedback to the Wellness Manager.</li> <li>Support retail inventory control and monthly stocktaking.</li> <li>Assist with the execution of spa promotions and seasonal offers.</li> </ul>

Wellness Spa Supervisor

Al Riyady Corporate Services

Job Title: Spa Manager Location: Dubai Department: Wellness &amp; SpaJob Summary: We are seeking an experienced Spa Manager to oversee daily operations of Spa, ensuring exceptional guest experiences, team performance, and achievement of revenue goals. The ideal candidate will combine operational leadership with hands-on service excellence and a passion for wellness.Key Responsibilities:<ul><li>Manage day-to-day spa operations and ensure premium service standards.</li><li>Supervise, train, and motivate spa staff to maintain quality and professionalism.</li><li>Drive sales, manage budgets, and achieve revenue and profitability targets.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Conduct spa treatments when required to support peak hours and uphold quality.</li><li>Oversee inventory control, scheduling, and facility maintenance.</li><li>Handle customer feedback and ensure high satisfaction levels.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Spa Management, Hospitality, or related field.</li><li>5&ndash;7 years of experience in a luxury spa/wellness center, including 3+ years in a managerial role.</li><li>Strong knowledge of spa treatments, products, and operations.</li><li>Excellent leadership, communication, and customer service skills.</li><li>Proficiency in MS Office</li></ul>Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have as a Spa Manager ?</li><li>Can you speak Arabic ?</li></ul>

Spa Manager

Confidential Company

Company DescriptionAt Soul Senses Spa & Wellness UAE, we offer an experience that makes you feel relaxed and peaceful. Our spa combines calming music, refreshing scents, and a touch of luxury to create a perfect place for rest and comfort. We have 20 spa outlets and 3 salon outlets across the UAE, and we proudly work with top hotel brands such as Accor, Hilton, Jumeirah, marriott. Role DescriptionThis is a full-time, on-site job for a Spa Manager based in Dubai. The Spa Manager will handle the spa daily operations, make sure customers are happy, and maintain excellent service standards. It is a sales-focused role. Main duties include managing the team, budget, and resources, while also overseeing skincare treatments and services. The Spa Manager is responsible for making sure everything in the spa runs smoothly and efficiently. ResponsibilitiesGuest Relations and Customer Service:Greet all guests warmly and professionally, ensuring a welcoming and relaxing atmosphere upon arrival.Answer all incoming calls, emails, and inquiries about spa services, treatments, and promotions.Handle guest reservations and appointments, ensuring all preferences are noted and met.Address guest complaints or issues promptly and professionally, ensuring a positive experience and guest satisfaction.Provide information and recommendations on spa services, treatments, and packages to enhance the guest experience. Team Management and Training:Supervise and manage front desk staff, ensuring a high level of performance and professionalism.Create work schedules and ensure adequate coverage during peak times.Conduct regular training and development sessions for front desk associates on spa services, guest interaction, and booking systems.Provide performance feedback and resolve any team conflicts to maintain a positive work environment. Spa Operations and Administration:Oversee the check-in and check-out process, ensuring smooth transitions and accuracy in billing.Manage spa booking system to schedule appointments, ensuring that there are no scheduling conflicts and that all treatments are properly allocated.Monitor inventory of retail products and ensure that spa products are stocked, displayed, and available for sale to guests.Assist with managing spa records, ensuring all guest information is accurately entered and stored securely in the system. Billing and Financial Management:Ensure that all billing and payments are processed accurately and efficiently, including cash, credit, and gift card transactions.Manage spa memberships, packages, and gift card sales, ensuring accurate tracking and renewals. Health and Safety Compliance:Ensure the spas cleanliness and organization, adhering to health and safety standards.Enforce company policies and ensure that all spa services meet legal and health regulations.Monitor and maintain appropriate safety standards in spa areas, such as locker rooms, treatment rooms, and common areas. Marketing and Promotions:Support the implementation of spa promotions, seasonal packages, and membership drives.Help with the marketing efforts by distributing promotional materials and ensuring that guests are aware of ongoing offers.Maintain knowledge of spa services, treatments, and retail offerings to promote effectively to clients.

IHG Hotels & Resorts

Your day to day

Operations Management

<ul>
<li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li>
<li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li>
<li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li>
<li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li>
<li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li>
</ul>

Guest Experience

<ul>
<li>Ensure guests receive personalized, professional, and memorable experiences.</li>
<li>Handle guest complaints or feedback promptly and professionally.</li>
<li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li>
<li>Maintain strong guest relationships and encourage repeat business.</li>
</ul>

Team Leadership

<ul>
<li>Assist in the recruitment, training, and evaluation of spa staff.</li>
<li>Support employee scheduling, attendance, and performance management.</li>
<li>Foster a positive, motivated, and collaborative team environment.</li>
<li>Conduct regular briefings and training sessions to maintain service excellence.</li>
</ul>

Financial &amp; Sales Support

<ul>
<li>Assist in achieving spa revenue and profitability goals.</li>
<li>Support in preparing reports, budgets, and forecasts.</li>
<li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li>
<li>Ensure proper billing and adherence to financial procedures.</li>
</ul>

Marketing &amp; Promotion

<ul>
<li>Assist with spa promotions, seasonal offers, and partnerships.</li>
<li>Coordinate with the marketing team to create attractive campaigns and social media content.</li>
<li>Stay updated with industry trends to introduce innovative treatments and experiences.</li>
</ul>

Assistant Spa Manager

Soul Senses Spa & Wellness

Job Summary:We are seeking a dynamic and results-driven Front Desk Manager to oversee daily operations of our spa facility, while also being responsible for meeting sales and revenue targets. The ideal candidate will have a passion for wellness, strong leadership skills, and a proven ability to drive sales performance. The Spa Manager will ensure the highest standards of service, guest satisfaction, and operational efficiency. Key Responsibilities: <ol type="1"><li>Operational Management</li></ol><ul><li>Oversee all aspects of spa operations, including staff scheduling, inventory, hygiene, and customer service.</li><li>Ensure smooth daily operations of all spa services including massage, skincare, salon, and wellness treatments.</li><li>Implement and maintain standard operating procedures and policies.</li></ul>2. Sales & Revenue Generation<ul><li>Develop and implement strategies to achieve monthly and annual sales targets for spa treatments, retail products, and membership packages.</li><li>Track and analyze sales performance .</li><li>Upsell services and retail products and train team members on effective sales techniques.</li><li>Launch promotions, seasonal offers, and loyalty programs to increase revenue and client retention.</li></ul>3. Team Leadership<ul><li>Recruit, train, and supervise spa staff including therapists, receptionists, and support personnel.</li><li>Conduct regular staff meetings, performance reviews, and incentive programs based on sales targets.</li><li>Motivate and coach the team to deliver exceptional service and exceed sales goals.</li></ul>4. Customer Service<ul><li>Handle guest concerns and feedback professionally to ensure high satisfaction.</li><li>Maintain a strong presence on the spa floor to interact with guests and oversee service quality.</li></ul>5. Budget & Inventory Management<ul><li>Manage the spa budget, control costs, and ensure profitability.</li><li>Oversee inventory and ordering of supplies and retail products.</li></ul>

Front Desk Manager

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. About Us Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation. Your day to day Operations Management <ul> <li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li> <li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li> <li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li> <li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li> <li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li> </ul> Guest Experience <ul> <li>Ensure guests receive personalized, professional, and memorable experiences.</li> <li>Handle guest complaints or feedback promptly and professionally.</li> <li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li> <li>Maintain strong guest relationships and encourage repeat business.</li> </ul> Team Leadership <ul> <li>Assist in the recruitment, training, and evaluation of spa staff.</li> <li>Support employee scheduling, attendance, and performance management.</li> <li>Foster a positive, motivated, and collaborative team environment.</li> <li>Conduct regular briefings and training sessions to maintain service excellence.</li> </ul> Financial & Sales Support <ul> <li>Assist in achieving spa revenue and profitability goals.</li> <li>Support in preparing reports, budgets, and forecasts.</li> <li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li> <li>Ensure proper billing and adherence to financial procedures.</li> </ul> Marketing & Promotion <ul> <li>Assist with spa promotions, seasonal offers, and partnerships.</li> <li>Coordinate with the marketing team to create attractive campaigns and social media content.</li> <li>Stay updated with industry trends to introduce innovative treatments and experiences.</li> </ul> What We Need From You <ul> <li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.</li> <li>Strong knowledge of spa operations, treatments, and retail products.</li> <li>Excellent communication, leadership, and organizational skills.</li> <li>Customer-oriented with a passion for wellness and hospitality.</li> <li>Proficiency in spa management software and Microsoft Office Suite.</li> <li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.</li> <li>Leadership & Team Management</li> <li>Guest Service Excellence</li> <li>Financial Awareness</li> <li>Attention to Detail</li> <li>Sales & Marketing Focus</li> <li>Problem-Solving</li> <li>Professional Appearance & Attitude</li> </ul> What We Offer We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Temporary</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul>

Franchise Hotel - Assistant Spa Manager

voco™ hotels

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation.<h4 class="jobSectionHeader"> 
Your day to day
</h4><h4 class="jobSectionHeader">
Operations Management</h4>
<ul>
<li>Assist in the daily management and smooth operation of the spa and wellness facilities.
</li>
<li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.
</li>
<li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.
</li>
<li>Monitor inventory levels and coordinate with suppliers for product replenishment.
</li>
<li>Support the implementation of spa protocols and standard operating procedures (SOPs).
</li>
</ul><h4 class="jobSectionHeader">Guest Experience</h4>
<ul>
<li>Ensure guests receive personalized, professional, and memorable experiences.
</li>
<li>Handle guest complaints or feedback promptly and professionally.
</li>
<li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.
</li>
<li>Maintain strong guest relationships and encourage repeat business.
</li>
</ul><h4 class="jobSectionHeader">Team Leadership</h4>
<ul>
<li>Assist in the recruitment, training, and evaluation of spa staff.
</li>
<li>Support employee scheduling, attendance, and performance management.
</li>
<li>Foster a positive, motivated, and collaborative team environment.
</li>
<li>Conduct regular briefings and training sessions to maintain service excellence.
</li>
</ul><h4 class="jobSectionHeader">Financial &amp; Sales Support</h4>
<ul>
<li>Assist in achieving spa revenue and profitability goals.
</li>
<li>Support in preparing reports, budgets, and forecasts.
</li>
<li>Promote retail sales and develop strategies to increase treatment bookings and product sales.
</li>
<li>Ensure proper billing and adherence to financial procedures.
</li>
</ul><h4 class="jobSectionHeader">Marketing &amp; Promotion</h4>

<ul><li>Assist with spa promotions, seasonal offers, and partnerships.
</li>
<li>Coordinate with the marketing team to create attractive campaigns and social media content.
</li>
<li>Stay updated with industry trends to introduce innovative treatments and experiences.</li></ul> 

What we need from you
<ul>
<li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.
</li>
<li>Strong knowledge of spa operations, treatments, and retail products.
</li>
<li>Excellent communication, leadership, and organizational skills.
</li>
<li>Customer-oriented with a passion for wellness and hospitality.
</li>
<li>Proficiency in spa management software and Microsoft Office Suite.
</li>
</ul><ul><li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.
</li>
<li>Leadership &amp; Team Management
</li>
<li>Guest Service Excellence
</li>
<li>Financial Awareness
</li>
<li>Attention to Detail
</li>
<li>Sales &amp; Marketing Focus
</li>
<li>Problem-Solving
</li>
<li>Professional Appearance &amp; Attitude</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Explore 826+ Spa supervisor in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

826 spa supervisor jobs IN Dubai United Arab Emirates

Wellness Spa Supervisor

Spa Manager

Spa Manager

Assistant Spa Manager

Front Desk Manager

Franchise Hotel - Assistant Spa Manager

Franchise Hotel - Assistant Spa Manager