special investigator

Department of Insurance

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><b>Background check and fingerprinting required.</b><br>
<br>
Do you enjoy working in a fast-paced Office Centered environment with variety in your work? The California Department of Insurance (CDI) is seeing a dynamic Supervising Special Investigator I with investigative work experience.<br>
<br>
If this is you, then CDI may be the employer for you!</div><div><br>
Under general direction of the Supervising Special Investigator II (Regional Supervising Investigator), the Supervising Special Investigator I organizes and supervises a staff of Special Investigators and oversees the activities of other support staff in the Investigation Division&rsquo;s Regional Office. The incumbent will also be responsible to plan, coordinate, and participate in complex fraud investigations. Working irregular hours may be required including nights, holidays, and weekends. Some travel is required within and/or outside the state of California via private or public transportation (i.e., automobile, airplane, etc.). Travel may include overnight stay.</div><div></div><div><br>
Special Investigators within the Investigation Division are designated under California Penal Code &sect;830.11 as officers of the state authorized to exercise limited peace officer powers, such as arrests and the execution of search warrants, upon completion of a Penal Code &sect;832-Arrest course.</div><div><br>
This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete a Statement of Economic Interest (Form 700), which includes an Assuming Office filing within 30 days of appointment, annual filings, and a Leaving Office filing within 30 days of physical separation. Non-compliance with the Conflict of Interest Code requirements may result in the voiding of appointment, financial penalties, or enforcement actions.</div><div></div><div><br>
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR website (www.calhr.ca.gov).</div><div><br>
New to state service? Learn how to apply here.<br>
Please, take two minutes to check us out or provide your feedback.</div><div></div><p><i>
</i></p><p>You will find additional information about the job in the <b>Duty Statement</b>.</p>
</div><p></p><div><p>Working Conditions</p>
<p></p><div><ul><li>Must be at least 21 years old</li><li>Must be able to work in a law enforcement environment that includes the presence of firearms</li><li>Must be able to lift, carry, or move objects up to 25 lbs.</li><li>Possession of a valid driver license of the appropriate class issued by the California Department of Motor Vehicles</li><li>Required to work both indoors and outdoors</li><li>There is a reasonable expectation of contact with dangerous suspects</li><li>Must be able to work in a high-rise building</li><li>Appropriate dress according to the office environment</li></ul><br>
This position is eligible for hybrid telework. The amount of telework is at the discretion of the Enforcement Branch and based on CDI&rsquo;s current telework policy. While CDI supports telework, in-person attendance will be required based on operational needs. Employees are expected to be able to report to work with minimal notification if an urgent need arises, as determined by the Department.
</div></div></div><p></p><div><div><p>Minimum Requirements</p>
You will find the Minimum Requirements in the Class Specification.<ul><li>
SUPERVISING SPECIAL INVESTIGATOR I (NON-PEACE OFFICER)
</li></ul>
</div><div><p>Additional Documents</p>
<ul><li>Job Application Package Checklist</li><li>
Duty Statement</li></ul>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-501860
</div></div><div><div><b>Position #(s):</b>
</div><div><div>413-343-8549-003</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Supervising Investigator</b>
</div></div></div><div><div><b>Classification:</b> </div><div>SUPERVISING SPECIAL INVESTIGATOR I (NON-PEACE OFFICER)
<div>$7,716.00 - $10,074.00
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>1
</div></div><div><div><b>Work Location:</b> </div><div>Los Angeles County
</div></div><div><div><b>Telework:</b> </div><div>Hybrid
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div></div></div><div><p>Department Information</p>
<div><p>The CDI is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state&rsquo;s consumers by fairly regulating the insurance industry. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.<br>
</p><div>Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.</div><p><b><br>
ENFORCEMENT BRANCH</b><br>
<b>INVESTIGATION DIVISION</b><br>
<b>LOS ANGELES REGIONAL OFFICE</b><br>
<br>
This recruitment is for the Los Angeles Regional Office located at:<br>
<br>
5999 E. Slauson Avenue<br>
City of Commerce, CA 90040</p>
</div><p>Department Website: http://www.insurance.ca.gov
</p></div></div><div></div><div><div><p>Special Requirements</p>
<div></div><div><div>Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.</div><ul><li>
Exam list eligibility - refer to exam link below.</li><li>
Transfer eligibility, if applicable, for current/former civil service employees</li><li>
Statement of Qualifications</li><li>
Degree or Tanscript</li><li>
POST Verification</li></ul><div>
CRIMINAL RECORD SUPPLEMENTAL QUESTIONNAIRE (CRSQ) IS REQUIRED. <b>CLICK HERE</b> TO ACCESS THE CRSQ FORM</div>
</div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 12/31/2025
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>Department of Insurance
</div><div>CDI Jobs Inquiries
</div><div>Attn: CLASSIFICATION &amp; CONSULTATION UNIT
</div><div>Human Resources Management Division
</div><div>300 Capitol Mall, 13th Floor
</div><div>Sacramento, CA 95814
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>Department of Insurance
</div><div>CDI Jobs Inquiries
</div><div>CLASSIFICATION &amp; CONSULTATION UNIT
</div><div>Human Resources Management Division
</div><div>300 Capitol Mall, 13th Floor
</div><div>Sacramento, CA 95814
</div><div></div><div>08:00 AM - 05:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is optional. It may be included, but is not required.</li>
<li>Criminal Record Supplemental Questionnaire</li>
<li>Degree and/or School Transcripts</li>
<li>Statement of Qualifications - Instructions may be found in the <b>Statement of Qualifications Section</b> of this job posting.</li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Desirable Qualifications</p>
<div>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:<br>
</div><div><div><br>
<ul><li>Ability to be self-motivated, to motivate others, to set and achieve goals, and to operate with a high degree of independence;</li><li>Ability to successfully perform both the investigative and administrative duties of the job;</li><li>Ability to liaison with other law enforcement and prosecuting agencies in the region;</li><li>Ability to work flexible hours;</li><li>Ability to legally operate a motor vehicle;</li><li>Demonstrated ability to handle sensitive and confidential issues and materials;</li><li>Demonstrated ability to handle changing priorities and deadlines.</li></ul></div>
</div></div><div><p>Benefits</p>
<div><p>CDI offers many benefits including the following:</p><ul><li>
FREE PARKING</li><li>
Flexible work hours</li><li>
Medical Benefits - including health, dental, and vision insurance</li><li>
Employee Wellness Program</li><li>
Employee Assistance Program</li><li>
On the Job Training</li><li>
Career Services Program</li><li>
Recognition Program</li><li>
Paid Holidays and leave</li><li>
Defined benefit retirement program</li><li>
Savings Plus Program (401(k), 457)</li><li>
Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.</li></ul><div><div><br>
Benefit information can be found on the CalHR website and the CalPERS website.</div></div>
</div></div><div><p>Contact Information</p>
<div><p>The Hiring Unit Contact is available to answer questions regarding the position or application process.
</p><p><b>Department Website:</b> http://www.insurance.ca.gov
</p><p><b>Hiring Unit Contact:
</b><br>
Classification &amp; Consultation Unit<br>
(916) 492-3300<br>
CDIJobInquiries@insurance.ca.gov
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
EEO Officer<br>
(916) 492-3024<br>
OCR@insurance.ca.gov
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>EXAMINATION INFORMATION</p>
<p></p><div>Step 1 - if you have not taken the <b>SUPERVISING SPECIAL INVESTIGATOR I</b> examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information/instructions. Please read the entire examination bulletin.<br>
</div><p><br>
<b>EXAMINATION LINK</b><b>: </b>Supervising Special Investigator I</p><div><br>
</div><div><br>
Step 2 - Submit your application includding all required documents, by using the &quot;Apply Now&quot; button found at the top of this bulletin.<br>
<br>
Any questions regarding the minimum qualifications, applying for the examination, being scheduled for the examination, reasonable accommodations, the examination components, scoring, etc., may be directed to our recruiters at cdiexaminations@Insurance.ca.gov</div>
</div><p></p><div><p>STATEMENT OF QUALIFICATIONS</p>
<p></p><p>All interested candidates must submit a completed standard State of California application and a &ldquo;Statement of Qualifications&rdquo; in order to be considered for this position. The Statement of Qualifications is a narrative discussion of your education, training, experience, and skills as it relates to the desirable qualifications listed above. The Statement of Qualifications serves as documentation of each candidate&rsquo;s ability to present information clearly and concisely in writing and should be typed, 12-point Arial font, and no more than two pages in length.</p><p>
Resumes do not take the place of the Statement of Qualifications. Applicants who fail to submit the Statement of Qualifications will be eliminated from the selection process.</p>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div></div></div></div><div></div>

SUPERVISING SPECIAL INVESTIGATOR I (NON-PEACE OFFICER)

Department Of Family And Protective Services

<p><i><b>Brief Job Description:</b></i></p><p><i><b>If interested, please apply directly to the posting on the agency website below:</b></i></p><p><i>APS Investigator Specialist Job Details | TX-HHSC-DSHS-DFPS</i></p><p>An APS Investigator Specialist protects the elderly and adults with disabilities who are unable to protect themselves. An APS Investigator Specialist has a very challenging job that can be stressful at times &ndash;but there are few occupations that offer more opportunities to learn new things about families, your community and yourself.</p><p>Newly hired employees holding a Bachelor's or Master's Degree in Social Work also qualify for an automatic starting salary increase of 3.4% or 6.8%, respectively.</p><p>HELP US MAKE A DIFFERENCE:</p><p>To explore more of what Adult Protective Services Investigators do, click here.</p><p>For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.</p><p>DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role.</p><p><b>Essential Job Functions (EJFs):</b></p><p>&middot; Investigates reports of abuse, neglect or exploitation of elderly or disabled adults to assess the urgency of the problem by interviewing clients, family members and other to gather social, functional, physical and mental- emotional information for evaluation.</p><p>&middot; Provides services after normal working hours and on weekends to maintain 24 hour coverage, including receiving reports of alleged abuse, neglect or exploitation.</p><p>&middot; Determines temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client to include counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing on-going services.</p><p>&middot; Develops individualized service plans to meet the needs of the adult protective services client and maintains detailed documentation on each case.</p><p>&middot; Makes presentations and participates in community awareness and related activities to inform the public about the program.</p><p>&middot; Prepares routine, statistical, and special reports for management.</p><p>&middot; Serves in lead capacity in absence of supervisor.</p><p>&middot; Performs other duties as assigned and required to maintain unit operations.</p><p>&middot; Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.</p><p>&middot; Attends work regularly in accordance with agency leave policy.</p><p><b>Knowledge, Skills and Abilities (KSAs):</b></p><p>&middot; Knowledge of agency policies, procedures, and standards.</p><p>&middot; Knowledge of Texas laws relating to adult protective services.</p><p>&middot; Knowledge of gerontology and the dynamics of the aging process.</p><p>&middot; Knowledge of special problems of the aged and disabled.</p><p>&middot; Knowledge of crisis intervention techniques and skills.</p><p>&middot; Knowledge of differing cultures/ethnic groups and values.</p><p>&middot; Skill in establishing and maintaining effective working relationships.</p><p>&middot; Skill in effective verbal and written communication.</p><p>&middot; Ability to work effectively with difficult abuse/neglect complaints.</p><p>&middot; Ability to empathize and provide encouragement to disabled adults and the elderly and to help them meet particular needs and alleviate problems.</p><p>&middot; Ability to operate a personal computer and various software packages.</p><p>&middot; Ability to operate standard office equipment including fax and copy machines.</p><p>&middot; Ability to make home visits in isolated or high crime areas that may involve exposure to substandard and unsanitary living conditions.</p><p>&middot; Ability to be on call in order to receive reports of abuse, neglect, and exploitation.</p><p>&middot; Ability to work with violent and dangerous individuals.</p><p><b>Registrations, Licensure Requirements or Certifications:</b></p><p>This position requires use of the applicant's personal motor vehicle to complete job functions.</p><p>Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance, and license.</p><p><b>Initial Screening Criteria:</b></p><p>Adult Protective Services Investigator Specialist I: An accredited Bachelor&rsquo;s degree <b>OR </b>accredited Associate&rsquo;s degree <b>OR </b>more than 60 accredited college credit hours.</p><p>Adult Protective Services Investigator Specialist II: Employed as an Adult Protective Services Investigator Specialist I for 9 months AND have received Adult Protective Services Investigator Specialist Certification OR currently employed as an Adult Protective Services Investigator Specialist II in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator Specialist II in Texas Department of Family and Protective Services.</p><p>Adult Protective Services Investigator Specialist III: Employed as an Adult Protective Services Investigator Specialist II for 9 months AND have received Advanced Adult Protective Services Investigator Specialist Certification OR currently employed as an Adult Protective Services Investigator Specialist III in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator Specialist III in Texas Department of Family and Protective Services.</p><p>Adult Protective Services Investigator IV: Employed as an Adult Protective Services Investigator III for 24 months AND have received Senior Advanced Adult Protective Services Investigator Specialist Certification OR currently employed as an Adult Protective Services Investigator IV in Texas Department of Family and Protective Services OR previously employed as an Adult Protective Services Investigator IV in Texas Department of Family and Protective Services.</p><p><b>Additional Information:</b></p><p>This position may be filled at any level from an APS Specialist I to APS Specialist IV. Factors such as education and experience may be considered when establishing the starting salary; however, the starting salary for this position may not exceed the maximum of the pay group.</p><p>PHYSICAL REQUIREMENTS:</p><p>These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.</p><p>Physical Activities: He/she is frequently asked to stand, hear, and talk; he/she is occasionally asked to climb.</p><p>Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.</p><p>Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.</p><p>Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.</p><p>The APS Professional Education Program reimburses eligible staff for the cost of tuition and fees up to $10,500 per fiscal year. An applicant must be an APS employee and must have one year of full-time continuous APS employment before the date of the application is due. To be eligible, you must be enrolled in a bachelor&rsquo;s or master&rsquo;s program that is relevant to APS work and any position within APS can apply.</p><p>Business-related travel is reimbursed at the state-approved mileage rate and according to DFPS policy.</p><p>APS Investigator Specialists are mobile caseworkers. Mobile casework is not the same as working from home. APS Investigator Specialists spend the majority of their workday &ldquo;in the field&rdquo; conducting home visits to interview clients and alleged perpetrators. Although each workday may begin and end at home, APS Investigator Specialists are expected to be in the field making visits and engaging the community every day.</p><p>Job Type: Full-time</p><p>Pay: $3,816.65 per month</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Loan forgiveness</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

APS Investigator Specialist

USAA

<p><b>Why USAA?</b></p><p>At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.</p><p>Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.</p><p><b>The Opportunity</b></p><p>We are looking for a Manager, SIU (Special Investigations Unit) within P&C. Responsible for operational management of Claims fraud investigative teams. Directs staff in the investigation of cases involving questionable, suspect, or fraudulent activity. Ensures compliance with policies and procedures contributing to fraud control objectives, as well as compliance with state insurance fraud-related laws and regulations.</p><p>This role is remote eligible in the continental U.S. with occasional business travel.</p><p><b>What you'll do:</b></p><ul><li>Responsible for insurance fraud detection and investigation services to reduce fraud-related claim payments and costs, while avoiding unwarranted risk.</li><li>Ensures compliance with laws and regulations relating to claims handling and unfair claims practices and reporting statutes.</li><li>Participates in the establishment and implementation of policies and procedures for fraud control and investigative practices.</li><li>Performs leadership and management tasks, i.e., providing coaching, evaluating performance, review of time sheets, managing time off, conducting quarterly check-ins/ride-alongs, etc.</li><li>Evaluates, authorizes, and implements actions and decisions to carry out proactive claim's projects and investigations.</li><li>Reviews and evaluates investigation recommendations from investigators to ensure results and case documentation support conclusions.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul><b>What you have:</b><ul><li>Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>6+ years P&C industry functional work experience OR 4+ years of P&C experience plus military service experience.</li><li>2+ years of demonstrated leadership experience, supervisory or management experience.</li><li>Extensive knowledge and experience in all levels of claims investigation or fraud investigation and regulatory reporting requirements.</li><li>Knowledge of anti-fraud analytics programs as it relates to fraud prevention and identification.</li><li>Thorough understanding of investigative tools and techniques to guide and coach special investigators.</li><li>Demonstrated ability to build and maintain collaborative relationships with internal and external partners and business areas.</li><li>Demonstrated management skills and the ability to demonstrate monthly productivity and cycle time outcomes from investigations assigned to the SIU team.</li><li>Ability to prepare and present training sessions and case outcomes.</li><li>Demonstrated experience facilitating and managing projects and teams.</li></ul><b>What sets you apart:</b><ul><li>Demonstrated expertise in process design, risk assessment, and implementation of internal controls to mitigate fraud and other risks.</li><li>4+ years of progressive experience within a Special Investigations Unit (SIU), with a proven track record in process ownership and/or leadership roles.</li><li>Direct experience handling or managing investigations related to internal fraud, including developing investigative strategies and implementing preventative measures.</li><li>Proven ability to create engaging training content and deliver compelling presentations to diverse audiences, including investigators, management, and other stakeholders.</li><li>Exceptional business acumen and communication skills, with the ability to effectively articulate complex issues, identify gaps and opportunities within the SIU, and present recommendations to stakeholders across the organization in a clear and persuasive manner.</li><li>US military experience through military service or a military spouse/domestic partner</li></ul><p><b>Compensation range: </b>The salary range for this position is: $114,080 - $218,030<b>.</b></p><p><b>USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). </b></p><p><b> Compensation: </b> USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. </p><p> </p><p> Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. </p><p> The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. </p><p> </p><p><b> Benefits: </b> At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. </p><p> </p><p> For more details on our outstanding benefits, visit our benefits page on </p><p> Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. </p><p> </p><p> USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. </p>

Manager, Special Investigations Unit (SIU) - P&C

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SUPERVISING SPECIAL INVESTIGATOR I (NON-PEACE OFFICER)

APS Investigator Specialist

Manager, Special Investigations Unit (SIU) - P&C

Manager, Special Investigations Unit (SIU) - P&C

Manager, Special Investigations Unit (SIU) - P&C

Manager, Special Investigations Unit (SIU) - P&C

Manager, Special Investigations Unit (SIU) - P&C