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sr service delivery executive

Philip Morris International

<div>
 <strong>
  Be a part of a revolutionary change.
  <br/>
  <br/>
 </strong>
 At PMI, we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on one clear purpose &ndash; to deliver a smoke-free future.
 <br/>
 <br/>
 With huge change comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
 <br/>
 <br/>
 Wherever you join our crucial 47,000-strong Operations team, you&rsquo;ll have the opportunity to make an impact. PMI&rsquo;s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges &ndash; in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning.
 <br/>
 <br/>
 Bring us your curiosity and a desire to challenge the everyday, and we&rsquo;ll give you lots of responsibility. You&rsquo;ll help us improve, inject innovation, and create new ways of working.
 <br/>
 <br/>
 We are now recruiting for a Snr Supply Chain Service Delivery Executive to join our Operations Customer Service (OCS) team in Kuwait!
 <br/>
 <br/>
 <strong>
  Your purpose &ndash;
  <br/>
  <br/>
 </strong>
 In this dynamic and critical role, your purpose will be to ensure smooth end-to-end inventory management from inbound shipments to timely replenishment for our distributors. You will play a key part in maintaining operational excellence, compliance, and customer satisfaction in line with global standards at PMI.
 <br/>
 <br/>
 <strong>
  Your &lsquo;day to day&rsquo; &ndash;
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage Inventory Flow: Lead all aspects of inbound and outbound inventory movements, ensuring accurate registration, storage, and timely delivery to distributors.
  </li>
  <li>
   Plan &amp; Coordinate: Align bonded warehouse operations with shipment plans, collaborating closely with internal teams (Operations, Finance, Commercial).
  </li>
  <li>
   Maintain Accurate Records: Ensure all product movements are documented in compliance with local regulations and company standards.
  </li>
  <li>
   KPIs &amp; Reporting: Track performance metrics and provide regular reports to collaborators.
  </li>
  <li>
   Ensure SOP Compliance: Uphold SOPs across all warehousing processes.Optimize Resources: Manage warehouse assets, ensure accurate maintenance for business continuity.
  </li>
  <li>
   Indirect People Management: Set daily performance goals, ensure safety and well-being, and support continuous improvement initiatives.
  </li>
  <li>
   Drive Safety &amp; Compliance: Maintain a safe, clean work environment and enforce health, safety, and environmental regulations.
  </li>
  <li>
   Operate Systems: Apply SAP inventory modules and Track &amp; Trace tools for accurate stock management.
  </li>
  <li>
   Engage External Partners: Liaise with distributors, clearing agents, port authorities, and logistics service providers to ensure smooth operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who We&rsquo;re Looking For -
  <br/>
  <br/>
 </strong>
 We welcome applicants from all backgrounds who bring leadership, innovation, and a growth mindset. You&rsquo;ll thrive in this role if you have:
 <br/>
 <br/>
 <ul>
  <li>
   A Bachelor&rsquo;s or Master&rsquo;s degree in Supply Chain Management, Logistics or a related field.
  </li>
  <li>
   5+ years of experience in Logistics, Distribution, Warehousing Operations and relevant related areas.
  </li>
  <li>
   Experience of Inventory Systems Use (WMS, SAP and T&amp;T Scanning applications example U-Track / I-Track a PLUS)
  </li>
  <li>
   Sophisticated data analytical skills and a solution-oriented mindset.
  </li>
  <li>
   Excellent written and verbal Arabic and English communication skills.
  </li>
  <li>
   A collaborative, inclusive working style and a passion for achieving excellence together.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer -
  <br/>
  <br/>
 </strong>
 Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
 <br/>
 <br/>
 <ul>
  <li>
   Seize the freedom to define your future and ours. We&rsquo;ll empower you to do things differently, experiment and explore.
  </li>
  <li>
   Be part of an inclusive, diverse culture, where everyone&rsquo;s contribution is respected; collaborate with some of the world&rsquo;s best people and feel like you belong.
  </li>
  <li>
   Pursue your ambitions and develop your skills with a global business &ndash; our staggering size and scale provides endless opportunities to progress.
  </li>
  <li>
   Take pride in delivering our promise to society: to create a smoke free future.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  19220
  <br/>
  <br/>
 </strong>
</div>


Sr Service Delivery Executive

<div><div><b>Be a part of a revolutionary change.</b></div><div></div><div><br>
At PMI, we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on one clear purpose &ndash; to deliver a smoke-free future.</div><div><br>
</div><div>With huge change comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.</div><div></div><div><br>
Wherever you join our crucial 47,000-strong Operations team, you&rsquo;ll have the opportunity to make an impact. PMI&rsquo;s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges &ndash; in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning.</div><div><br>
</div><div>Bring us your curiosity and a desire to challenge the everyday, and we&rsquo;ll give you lots of responsibility. You&rsquo;ll help us improve, inject innovation, and create new ways of working.</div><div></div><div><br>
We are now recruiting for a Snr Supply Chain Service Delivery Executive to join our Operations Customer Service (OCS) team in Kuwait!</div><div></div><div><b><br>
Your purpose &ndash;</b></div><div><br>
</div><div>In this dynamic and critical role, your purpose will be to ensure smooth end-to-end inventory management from inbound shipments to timely replenishment for our distributors. You will play a key part in maintaining operational excellence, compliance, and customer satisfaction in line with global standards at PMI.</div><div></div><div><b><br>
Your &lsquo;day to day&rsquo; &ndash;</b></div><div></div><ul><li><b><br>
Manage Inventory Flow: </b>Lead all aspects of inbound and outbound inventory movements, ensuring accurate registration, storage, and timely delivery to distributors.</li><li><b>
Plan &amp; Coordinate: </b>Align bonded warehouse operations with shipment plans, collaborating closely with internal teams (Operations, Finance, Commercial).</li><li><b>
Maintain Accurate Records: </b>Ensure all product movements are documented in compliance with local regulations and company standards.</li><li><b>
KPIs &amp; Reporting: </b>Track performance metrics and provide regular reports to collaborators.</li><li><b>
Ensure SOP Compliance: </b>Uphold SOPs across all warehousing processes.<b>Optimize Resources: </b>Manage warehouse assets, ensure accurate maintenance for business continuity.</li><li><b>
Indirect People Management: </b>Set daily performance goals, ensure safety and well-being, and support continuous improvement initiatives.</li><li><b>
Drive Safety &amp; Compliance: </b>Maintain a safe, clean work environment and enforce health, safety, and environmental regulations.</li><li><b>
Operate Systems: </b>Apply SAP inventory modules and Track &amp; Trace tools for accurate stock management.</li><li><b>
Engage External Partners: </b>Liaise with distributors, clearing agents, port authorities, and logistics service providers to ensure smooth operations.</li></ul><div></div><div><b><br>
Who we&rsquo;re looking for -</b></div><div></div><div><br>
We welcome applicants from all backgrounds who bring leadership, innovation, and a growth mindset. You&rsquo;ll thrive in this role if you have:</div><ul><li>
A Bachelor&rsquo;s or Master&rsquo;s degree in Supply Chain Management, Logistics or a related field.</li><li>
5+ years of experience in Logistics, Distribution, Warehousing Operations and relevant related areas.</li><li>
Experience of Inventory Systems Use (WMS, SAP and T&amp;T Scanning applications example U-Track / I-Track a PLUS)</li><li>
Sophisticated data analytical skills and a solution-oriented mindset.</li><li>
Excellent written and verbal Arabic and English communication skills.</li><li>
A collaborative, inclusive working style and a passion for achieving excellence together.</li></ul><div></div><div><b><br>
What we offer -</b></div><div></div><div><br>
Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:</div><ul><li>
Seize the freedom to define your future and ours. We&rsquo;ll empower you to do things differently, experiment and explore.</li><li>
Be part of an inclusive, diverse culture, where everyone&rsquo;s contribution is respected; collaborate with some of the world&rsquo;s best people and feel like you belong.</li><li>
Pursue your ambitions and develop your skills with a global business &ndash; our staggering size and scale provides endless opportunities to progress.</li><li>
Take pride in delivering our promise to society: to create a smoke free future.</li></ul><div></div><div><br>
#LI-hybrid</div></div><p></p>

Top Notch Consultancy

<div>
 We are seeking an experienced and proactive
 <strong>
  Supply Chain Manager
 </strong>
 to join an FMCG organization in
 <strong>
  Kuwait
 </strong>
 . This role involves managing administrative supply chain activities, ensuring timely procurement, and optimizing relationships with suppliers to foster quality service.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Leadership and Management:
  </li>
  <ul>
   <li>
    Lead and mentor the supply chain team, setting clear goals and expectations.
   </li>
   <li>
    Monitor team activities and job results, facilitating effective communication and issue resolution.
   </li>
   <li>
    Evaluate team performance, encouraging a culture of responsibility and achievement.
    <br/>
   </li>
  </ul>
  <li>
   Timely Procurement:
  </li>
  <ul>
   <li>
    Generate purchase orders and ensure timely delivery of equipment, materials, and services to end-user departments.
   </li>
   <li>
    Manage foreign and local purchase orders across various departments including Maintenance, Production, Marketing, and HR.
   </li>
   <li>
    Build and maintain strong relationships with suppliers to enhance service quality.
    <br/>
   </li>
  </ul>
  <li>
   Cost Optimization and Analysis:
  </li>
  <ul>
   <li>
    Continuously explore cost-saving opportunities through market analysis and supplier evaluation.
   </li>
   <li>
    Negotiate prices and terms with suppliers, prioritizing breakdown orders and urgent requests.
   </li>
   <li>
    Monitor pending purchase requisitions and take necessary actions to finalize orders promptly.
    <br/>
   </li>
  </ul>
  <li>
   Supplier Management:
  </li>
  <ul>
   <li>
    Prepare supplier creation requests for management approval.
   </li>
   <li>
    Oversee purchase order execution, ensuring compliance with company protocols.
   </li>
   <li>
    Arrange shipping and logistics, coordinating with freight forwarders and ensuring timely delivery.
    <br/>
   </li>
  </ul>
  <li>
   Documentation and Compliance:
  </li>
  <ul>
   <li>
    Provide guidance to suppliers on proper documentation for customs clearance.
   </li>
   <li>
    Approve draft documents prior to dispatch and monitor delivery to stores.
   </li>
   <li>
    Manage the invoice approval process for suppliers and service providers, ensuring timely payments.
    <br/>
   </li>
  </ul>
  <li>
   Inventory and Claims Management:
  </li>
  <ul>
   <li>
    Monitor inventory accruals and address discrepancies between payments and received orders.
   </li>
   <li>
    Report and manage claims regarding damaged or incorrect deliveries.
    <br/>
   </li>
  </ul>
  <li>
   Reporting and Data Management:
  </li>
  <ul>
   <li>
    Prepare reports for the Executive Manager on supply chain performance and metrics.
   </li>
   <li>
    Conduct periodic performance evaluations and training for team members.
    <br/>
   </li>
  </ul>
  <li>
   Health, Safety, and Compliance:
  </li>
  <ul>
   <li>
    Ensure compliance with health, safety, and environmental regulations within the company and the State of Kuwait.
   </li>
   <li>
    Perform any other duties as assigned by the Executive Manager.
    <br/>
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelors degree in Business Administration, Supply Chain
  </li>
  <li>
   Management, Logistics, or a related field.
  </li>
  <li>
   Relevant certifications (e.g., APICS CSCP, Six Sigma, Lean) are preferred.
  </li>
  <li>
   Minimum of 10 years of experience in supply chain or procurement management.
  </li>
  <li>
   Strong decision-making and analytical skills.
  </li>
  <li>
   Fluency in English and Arabic is required.
   <br/>
  </li>
 </ul>
</div>


Supply Chain Manager

CMA CGM

<div>
 <p>
  CMA CGM, Kuwait, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high-quality transport of their cargo. As a result of expanding our organization, we are currently looking for an
  <strong>
   Customer Service Executive
  </strong>
  to join our fast-growing and challenging organization
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position:
  </strong>
  Customer Services Executive
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Kuwait
 </p>
 <p>
  <strong>
   Key
  </strong>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage Export Booking &amp; Documentation, including booking releases, amendments, and empty equipment arrangements for both ports.
  </li>
  <li>
   Coordinate Service Delivery activities with GBS and SSC (invoicing &amp; RFI resolution) to ensure smooth operational performance.
  </li>
  <li>
   Handle customer care activities, respond promptly to inquiries (email/phone), and support onboarding through Hypercare.
  </li>
  <li>
   Prepare monthly Actual vs. Allocation reports for VIP customers and ensure space/equipment availability (ESR, DG, OOG approvals).
  </li>
  <li>
   Monitor cargo readiness and collaborate closely with Sales, Trade, and POD teams for priority loading, transshipment connections, and long-stay shipments.
  </li>
  <li>
   Provide vessel schedules, loading confirmations, ETA updates, and maintain ETA GAP when required.
  </li>
  <li>
   Manage booking compliance, tender accounts, COD requests, NOVA case clearance, and dispute resolution.
  </li>
  <li>
   Promote E-commerce solutions, support customer education, and update GEN contacts in LARA for new onboard customers.
  </li>
  <li>
   Prepare and finalize load lists for own and 3PF vessels and coordinate with POD for shipment follow-up.
  </li>
  <li>
   Ensure timely booking cancellations, related invoicing, and professional handling of internal and external queries
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Profile:
  </strong>
 </p>
 <p>
  &bull; 2-5 years of experience in Shipping &amp; Logistics
 </p>
 <p>
  &bull; Strong customer and vendor relationship management skills
 </p>
 <p>
  &bull; Proven ability to drive change, innovation, and process improvement
 </p>
 <p>
  &bull; Excellent communication, presentation, and decision-making skills
 </p>
 <p>
  &bull; Team player with a proactive and professional attitude
 </p>
 <p>
  &bull; Proficient in MS Office applications
 </p>
</div>


Customer Service Executive

smsa

<p><b>We&rsquo;re looking for a Retail Executive to be the face of our branch operations &mdash; someone who can deliver outstanding service, manage front-line customer interactions, and support day-to-day logistics activities.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Deliver exceptional service to walk-in customers.</li><li>Handle shipment processing, billing, and daily reports.</li><li>Coordinate with operations to ensure timely pick-up and delivery.</li><li>Resolve customer inquiries and escalate issues when needed.</li><li>Maintain accurate records and support branch performance goals.</li></ul><p><b>What We&rsquo;re Looking For:</b></p><ul><li>Arab nationality is preferred; <b>if not Arab, the candidate must have strong proficiency in the Arabic language</b>.</li><li>1+ year of experience in retail, customer service, or logistics.</li><li>Excellent communication skills in both Arabic and English.</li><li>Proficiency in Microsoft Office and basic computer systems.</li><li>Strong sense of responsibility, reliability, and customer care.</li><li>Prior logistics experience is a plus, but not required.</li></ul><p>Job Types: Full-time, Permanent, Contract<br/>Contract length: 12 months</p><p>Language:</p><ul><li>Arabic (Required)</li><li>English  (Required)</li></ul>

Reception- Female

GAC Group

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Could you be the one we&rsquo;re looking for?
 <br/>
 <br/>
 <strong>
  We are looking for candidates for the role of Documentation Executive, Shipping in Kuwait.
  <br/>
  <br/>
 </strong>
 We employ more than 70 experts in Kuwait, delivering a wide range of integrated shipping, logistics, and marine services with the highest standards of customer service.
 <br/>
 <br/>
 We are currently looking to hire a Documentation Executive, Shipping to join our Dry Cargo team.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage the full range of shipping documents for process that involve ports, customs, and stevedores
  </li>
  <li>
   Liaise with principals, vessel operators, consignees, and shippers
  </li>
  <li>
   Coordinate document-specific activities with consignees
  </li>
  <li>
   Prepare and handle BL and manifest for export documentation, export orders, and delivery orders
  </li>
  <li>
   Calculate local port charges and landing charges for export and import shipments
  </li>
  <li>
   Adhere to company policies (HSSE, compliance etc.)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Valid Kuwait Article 18 Visa
  </li>
  <li>
   Minimum of 2 years&rsquo; experience in shipping and logistics
  </li>
  <li>
   Bachelor&rsquo;s Degree (preferable)
  </li>
  <li>
   Working knowledge of MS Office
  </li>
  <li>
   Fluent in English and Arabic
  </li>
  <li>
   Administrative skills
   <br/>
   <br/>
  </li>
 </ul>
 If you think you have what it takes to become part of the GAC Kuwait team, we look forward to receiving your application.
 <br/>
 <br/>
 <em>
  Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing.
 </em>
</div>


Documentation Executive, Shipping

Alghanim INDUSTRIES

<b>Date:</b> 9 Dec 2025
<br><br>
<b>Location:</b><br>
KW
<br><br>
<b>Company:</b><br>
Alghanim Industries
<br><br>
Long Description Job Summary
<br>The Account Manager is responsible for keeping the relationships with the key customers by partnering with and ensuring the long-term success.
<br>Job Responsibilities
<br><ul>
<li>Developing long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders.</li>
<li>Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of service and solutions according to customer needs.</li>
<li>Operating as the lead point-of-contact for any and all matters specific to your customers.</li>
<li>Building and maintaining strong, long-lasting, customer relationships</li>
<li>Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.</li>
<li>Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.</li>
<li>Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.</li>
<li>Forecasting and tracking key account metrics.</li>
<li>Identifying and growing opportunities within territory and collaborating with Sales Teams to ensure growth attainment.</li>
<li>Assisting with high-severity requests and issuing escalations as needed.</li>
</ul>
Candidate Requirements
<br><ul>
<li>Bachelor’s Degree in Engineering.</li>
<li>5 to 7 years of experience in direct Sales activities</li>
<li>Working in the same field is a must.</li>
<li>Creativity: Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.</li>
<li>Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.</li>
<li>Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.</li>
<li>Teamwork: Able to work well with others in order to get the job done.</li>
<li>Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job.</li>
<li>Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.</li>
</ul>
Education

Account Manager

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Sr Service Delivery Executive

Sr Service Delivery Executive

Supply Chain Manager

Customer Service Executive

Reception- Female

Documentation Executive, Shipping

Account Manager