store operations manager

Jay C Stores

<div>Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration &amp; Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Indiana, Jay C merged with The Kroger Company in 1999. Today, we're proudly serving Jay C customers in 22 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Jay C family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: 
 
<ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.
</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
</li></ul>For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
 
<ul><li>High school diploma/GED
</li><li>1 year of experience as department manager, service manager, or equivalent experience
</li><li>Store manager/district manager or direct manager approval
</li></ul>Desired 
<ul><li>
Retail management experience &amp; knowledge of all aspects of store operations
</li><li>Staff supervisory experience
</li></ul><ul><li>Assist store manager &amp; associates in the achievement of a favorable customer shopping experience &amp; develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation</li><li>
Assist store manager in leading teams in planning, implementing &amp; executing merchandising/operating initiatives</li><li>
Assist store manager with developing action plans/communications to associates on Associate Insight survey results</li><li>
Work with department heads/store associates to identify store opportunities, develop timely solutions &amp; create action plans to ensure plan implementation</li><li>
Role model/demand a highest level of customer service &amp; solve associate/customer issues/concerns</li><li>
Manage total store operations in store manager's absence</li><li>
Achieve/exceed weekly, period, &amp; annual sales, wage budgets &amp; profit budgets, as well as other targeted goals (e.g., safety, shrink)</li><li>
Drive sales by working with department managers to produce/maximize sales &amp; profits, reduce shrink &amp; improve each store department's contribution</li><li>
Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) &amp; other targeted goals (e.g., safety)
</li><li>Analyze/ respond to competitive landscape within district/division</li><li>
Demonstrate inclusionary leadership; expect inclusive behavior from associates</li><li>
Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals &amp; ensure implementation/execution of division merchandising plans</li><li>
Promote/support strong relationships with local community organizations in store's surrounding area</li><li>
Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement</li><li>
Communicate necessary information to associates to help them effectively carry out duties</li><li>
Serve as liaison to store/district managers &amp; coordinators on effectiveness of division merchandising/ operational plans/programs</li><li>
Assist store manager in staffing, reducing turnover &amp; increasing retention</li><li>
Provide timely individual/department performance feedback to department heads &amp; associates
</li><li>Assist with labor management &amp; supply costs on a daily basis to meet customer service/financial targets</li><li>
Ensure store compliance &amp; associate knowledge of federal, state, &amp; local laws/enterprise policies</li><li>
Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports</li><li>
Must be able to perform the essential functions of the position with or without reasonable accommodation</li></ul></div>

Assistant Store Manager

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Operations Experience Manager

At Home The Home Decor Superstore

<div>Operations Manager 
Our Mission: Enable everyone to make their house a home.
Our Vision: To become the first-choice destination for home and holiday d&eacute;cor. 
Job Summary:
The Operations Manager (OM) position is accountable for all operational aspects of the business at the store level to execute the Company&rsquo;s business objectives, ensures customer satisfaction, and maximizes sales. The OM leads and manages the store operations team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy working. The OM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director.
Key Roles and Responsibilities
<ul><li>The OM is responsible for building, coaching, and maintaining a store team to meet At Home&rsquo;s Vision, Mission, Values, and business objectives while following all Company processes and policies.
</li><li>The OM will recruit, interview, hire, and manage team members to ensure a positive customer experience while ensuring all new hires are trained and developed as a team member. The OM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences.
</li><li>The OM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions.
</li><li>The OM makes employment decisions for Operations team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns.
</li><li>The OM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The OM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary.
</li><li>The OM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits.
</li><li>The OM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The OM adjusts the schedule as needed based on operational needs/objectives.
</li><li>The OM is responsible for managing all store opening, closing, and Front-End processes, ensuring accurate and timely execution, operational readiness, provide troubleshooting, team management, while ensuring building, assets, and team member security.
</li><li>The OM oversees and leads the execution of the freight and stocking processes in a safe and timely manner; actively manages and sets the pace for the unloading and merchandising of new stock, including top stock. Ensures team maintains a neat clean, and safe stockroom and store while stocking and merchandising, and maintaining the safety and security of our Team Members and Customers.
</li><li>The OM manages the store in a manner designed to provide customers with a positive shopping experience in a neat, clean, and safe store while minimizing damages and shrink. Addresses Customer concerns in a timely manner.
</li><li>Leads the store team in the areas of customer satisfaction, team/team member development, inventory, cash control, human resources, safety, loss prevention and expense control, so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects.
</li><li>Additional responsibilities as assigned.
</li><li>Open Availability (night and weekends)
</li></ul>Qualifications and Competencies:
<ul><li>At least 18 years old.
</li><li>High School Diploma/Equivalent; College degree preferred.
</li><li>Background Check will be completed.
</li><li>At least 3 years Management/Leadership experience or equivalent At Home experience.
</li><li>At least 3 years&rsquo; direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience.
</li><li>At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit &amp; loss dollars of at least $5 million.
</li><li>Ability to work a flexible schedule including nights, weekends, and some holidays.
</li><li>Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
</li><li>Proficiency within Microsoft office (Word, Excel)
</li><li>Communicates clearly and concisely with excellent verbal, written and comprehension skills.
</li><li>Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
</li><li>Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
</li><li>Ability to comprehend, train, develops, motivate and lead in a manner of fostering a work environment that is smart &amp; scrappy, safe, and fun.
</li><li>Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.</li></ul></div>

Operations Manager

River Valley Co-op

<div>River Valley Co-op Our Mission: River Valley Co-op staff members are all empowered ambassadors for our cooperative&rsquo;s mission of creating a just marketplace that nourishes the community.
Cooperative values and the larger cooperative movement inspire us to work together for a more sustainable and just future. As a team, we work to leverage our grocery retail's economic impact for positive social change in the food system, our environment, and our community. We are committed to social justice and developing our anti-racism and multicultural skills throughout our organization.
Our cooperatively-owned business values working together in partnership with our local food producers, other vendors and service providers, community organizations, employees, and our customers to serve our community food needs in ways that sustainably support our mutual needs and aspirations. We prioritize building and sustaining our business operations capacity to generate positive impacts for our employees, business partners, customers, local economy, the common good of our community, and the environment.
Our friendly store operations specializing in fresh, local, organically grown, and natural foods, builds community resilience and grows our local economy. We work hard and have fun doing it, act with honesty, kindness, and respect, and strive to improve every day.
Position: OPERATIONS ASSISTANT MANAGER
Requires open availability, including evenings and weekends.
Status: Reports to Operations Manager
Supervises all store staff in the absence of the Operations Manager
Pay Level: VI, non-exempt.
Purpose: To supervise storewide personnel and overall operations for sales, service, safety, and efficiency. Ensures security, cleanliness, compliance, and general operations during designated shifts. Additionally, they maintain the functionality of the facility and all equipment through simple repairs or management of service vendors.
Essential Duties &amp; Responsibilities
SUPERVISION<ul><li>
Mediate and resolve workplace conflicts as needed.</li><li>
Oversee overall efficiency of workflow throughout the store; responsible for full-store staff supervision (in the absence of a manager) when on shift, including direction, and priority setting. Monitor department break schedules/logs to ensure all staff members can &ndash; and have &ndash; taken breaks according to scheduled hours and that breaks are spaced to keep the department staffed during all open hours.</li><li>
Observe the status of each department and address discrepancies, out-of-stocks, performance issues, or other relevant conditions with the staff responsible for that department. Follow up with the Operations Manager and other managers as needed.</li><li>
Work regular open/close shifts, including evenings and weekends.
</li><li>Participate in hiring (applicant screening, interviews) for all departments as needed.</li><li>
Assist with on-the-job training, and support the skill development of staff.</li></ul>
STORE OPERATIONS<ul><li>
Ensure established storewide opening and closing procedures are completed.</li><li>
Conduct regular store walks to ensure the store is abundantly stocked and clean.</li><li>
Ensure common areas, bathrooms, and outdoor areas are neat and clean throughout the day.</li><li>
Ensure customer and staff safety practices are being followed, including fire safety, slips, and falls, electrical, confined spaces, etc.</li><li>
Handle customer questions and complaints that cannot be resolved by other staff.
</li><li>Ensure excellent internal and external customer service throughout the store.</li><li>
Ensure store policies and procedures are followed and take action to correct them as needed.</li><li>
Address shoplifters, disorderly customers, and medical and other emergencies following established procedures.
</li><li>Support/manage all customer service functions, including front-end cashier support/assistance. Open a lane and ring through orders when necessary.
</li><li>Cover breaks and staff shortages as needed in all other departments, including counter service, packaging, receiving, and stocking.</li><li>
Drive Co-op and own vehicle to transport staff and/or equipment.
</li><li>Represent the Co-op professionally, following guidelines for dignity and respect, and ensuring that all staff, customers, vendors, and visitors follow the Code of Conduct.</li><li>
Order Supplies, following guidelines for vendors and with cost control in mind.</li><li>
As the Manager on Duty, lead the store through any emergency, following Emergency Action Plans.</li><li>
Know food safety regulations and ensure departments are following them at all times, including receiving storage, and time and temperature control for safety.</li><li>
Model our standard for warm, welcoming, and informed service and support staff to meet that standard.</li></ul>
MAINTENANCE<ul><li>
Troubleshoot equipment breakdowns using procedures established by the Operations Manager.
</li><li>Coordinate and oversee major cleaning/operational projects storewide as directed.</li><li>
Support and maintain existing systems, recommending improvements where necessary.</li><li>
Coordinate and ensure repair and maintenance services for store operations in the absence of the Operations Manager.</li><li>
Maintain repair and maintenance records/logs for facility and equipment.</li><li>
Complete minor repairs.</li></ul>
ALL STAFF DUTIES<ul><li>
Participate in the development of business plans, and operating and capital budgets for the store.</li><li>
Participate in the development and implementation of staff training programs.</li><li>
Participate in store policy/procedure development.</li><li>
Attend and participate in department and storewide meetings.</li><li>
Perform other tasks assigned by the Operations Manager.</li></ul>
Qualifications
ESSENTIAL<ul><li>
Previous supervisory experience.</li><li>
Previous retail grocery work history.</li><li>
High-level and proven positive communication skills: good listener, clear instructions.</li><li>
Experience developing systems and procedures &ndash; carry-though and results.</li><li>
Demonstrated calmness and decision-making under pressure.</li><li>
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.</li><li>
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
</li><li>Ability to write reports, business correspondence, and procedure manuals.
</li><li>Ability to balance multiple priorities.</li><li>
Knowledge of health department regulations for retail food stores.</li><li>
Retail merchandising experience.</li><li>
Outstanding customer service skills.</li><li>
General mechanical aptitude; skills with standard hand and power tools.</li><li>
Current, valid MA driver&rsquo;s license.</li><li>
Must have a personal vehicle that reliably transports employees to and from work and remains available during shifts.</li><li>
Ability to pass a driver's background investigation without any citations, points, or areas of concern.</li><li>
Attention to detail, and accuracy with the information.</li><li>
Ability to effectively present information and respond to questions from groups of managers, committees, suppliers, customers, and staff.
</li><li>Ability to read and comprehend instructions.</li><li>
Ability to work as a collaborative team player.</li><li>
Ability to follow through on systems, procedures, and policies.</li><li>
Ability to work efficiently and safely in a fast-paced environment.
</li><li>Ability to be flexible and to adapt to changing conditions quickly.</li><li>
Ability to manage time with consistent weekly deadlines for reporting and other time-sensitive assignments.
</li><li>Ability to use computers and applicable software and programs, specifically Microsoft Office and Google Suite.</li><li>
Demonstrated ability to work with customers and co-workers from various cultural backgrounds.</li><li>
Willingness to regularly work evenings and at least one-weekend shift.</li><li>
Regular, predictable attendance &ndash; and availability beyond scheduled hours.</li></ul>
FUNCTIONAL<ul><li>
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.</li><li>
Ability to use hands or fingers to handle or feel.</li><li>
Specific vision abilities required by this job include close vision and distance vision.</li><li>
Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.</li><li>
Ability to use office equipment; computer, Point of Sale, scanner, fax, copier.</li><li>
Ability to work in cold, wet conditions.</li><li>
Ability to lift up to 50 lbs. and occasionally up to 75 lbs.</li><li>
Ability to commute between Co-op locations.
</li></ul>Reasonable accommodations may be made to enable individuals with disabilities to perform essential functional job duties.
PREFERRED<ul><li>
Natural and local foods (retail, wholesale).</li><li>
The ability to speak Spanish, French, or Swahili is a plus.</li></ul>
River Valley Co-op is an equal opportunity employer encouraging excellence through diversity.</div>

Operation Assistant Manager

Boutiqaat

Are you a retail leader who thrives on performance, inspires teams, and delivers exceptional customer experiences.At Boutiqaat, we&rsquo;re looking for a Senior Store Manager who can turn strategy into action, elevate store operations, and lead from the front.This is more than just managing a store, it&rsquo;s about owning a business, empowering people, and shaping unforgettable customer journeys.What You&rsquo;ll Be Doing:<ul><li>Set the gold standard for service and ensure every interaction reflects our brand.</li><li>Handle complex customer situations with confidence and care.</li><li>Continuously improve the customer journey to boost satisfaction, loyalty, and engagement.</li><li>Monitor performance, spot opportunities, and close gaps fast.</li><li>Use data and insights to maximize revenue and optimize product performance.</li><li>Lead the execution of promotions and campaigns that deliver real impact.</li><li>Oversee daily operations and ensure consistency across all store sections.</li><li>Maintain optimal stock levels and accurate inventory control.</li><li>Lead audits, manage discrepancies, and protect operational efficiency.</li><li>Coach, mentor, and develop supervisors and senior staff.</li><li>Create a culture of accountability, growth, and continuous improvement.</li><li>Plan to staff strategically to meet business demands and peak periods.</li><li>Ensure store presentation is always on point and commercially effective.</li><li>Lead in-store campaigns, launches, and promotions.</li><li>Continuously enhance product visibility and the overall shopping experience.</li><li>Ensure full compliance with policies and regulatory standards.</li><li>Oversee financial accuracy across transactions and POS operations.</li><li>Analyze KPIs, identify trends, and lead improvement initiatives.</li><li>Stay ahead of market trends and competitors to inform smart decisions.</li></ul>What You Bring to the Table:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>7+ years in retail, including 2&ndash;3 years in a leadership role</li><li>Proven success in managing teams, sales, and store operations</li><li>Strong leadership with the ability to develop future leaders</li><li>Commercial mindset with a deep understanding of retail drivers</li><li>Analytical thinker who turns data into action</li><li>Confident decision-maker in fast-paced environments</li><li>Skilled in workforce planning and operational efficiency</li><li>Excellent problem-solving and stakeholder management abilities</li><li>Passion for delivering exceptional customer experiences</li><li>Proficiency in Microsoft Office</li><li>Experience with POS and inventory systems</li><li>Fluent in English (additional languages are a plus)</li></ul>Why Boutiqaat?At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.Ready to Grow with Us?Kickstart your career with hands-on experience, expert mentorship, and real impact. Apply now and be part of something exciting!Application Question(s):<ul><li>Do you require sponsorship or visa in Bahrain?</li></ul>Language:<ul><li>Do you speak Arabic? (Required)</li></ul>Location:<ul><li>Bahrain (Required)</li></ul>Work Location: In person

Senior Store Manager - Korea Town

<div>Position Purpose:
Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. 
 
Key Responsibilities:<ul><li>
50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.</li><li>
15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly</li><li>
15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.</li><li>
10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.</li><li>
10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to Store Manager</li><li>
This position has 0 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul>
Physical Requirements:<ul><li>
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
3</li></ul> 
Minimum Leadership Experience:<ul><li>
2 + years of leadership experience</li></ul> 
Preferred Leadership Experience:<ul><li>
3 + years of leadership experience</li></ul>
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Resourceful</li></ul></div>

Operations Assistant Store Manager in Training

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Operations Assistant Store Manager in Training