strategic communications specialist

American Board of Emergency Medicine

<div>Job Description
<ul>
<li>Title: Communications Specialist</li>
<li>Department: Executive Services - Communications</li>
<li>Employment Type: Full-Time</li>
<li>Minimum Experience: 3-5 Years Experience</li>
<li>Work Environment: Hybrid - within the state of Michigan</li></ul> 


About ABEM

The American Board of Emergency Medicine (ABEM) is the national credentialing organization for physicians in Emergency Medicine and related subspecialty fields. We are dedicated to ensuring the highest standards in Emergency Medicine through certification, education, and collaboration. 
Our staff brings diverse talents and roles together to develop new programs and initiatives, enhance processes, and provide high-quality service and support. 


Position Summary

The Communications Specialist creates and delivers audience-focused content both internally and externally to advance organizational priorities. This role blends hands-on execution with strategic planning, making it ideal for a communications professional who excels at writing, editing, project management, and cross-team collaboration. The position writes and edits content for publications, executive communications, web-based materials, presentations, media-related outreach, and stakeholder-facing messaging. The Communications Specialist works closely with executive leadership and internal subject matter experts, translating complex information into accessible communications, managing content workflows and timelines, and helping ensure materials are accurate, polished, and aligned with organizational priorities and brand standards. 
 
 
Key Responsibilities
<ul>
<li>Develop, draft, and refine technical, editorial, and marketing content for ABEM publications and organization-wide communications</li>
<li>Execute communications plans, including messaging strategy, stakeholder reviews, timeline management, and content delivery</li>
<li>Write and edit materials for clarity, accuracy, and consistency with ABEM style</li>
<li>Oversee and maintain content to ensure accuracy and timeliness of updates</li>
</ul><ul><li>Advise internal stakeholders and leadership on messaging strategy 
</li>
</ul><ul><li>Produce a range of written and multimedia communications materials based on audience</li>
<li>Collaborate with internal stakeholders to align communications with organizational priorities</li>
<li>Support meetings, projects, and other communications initiatives as assigned</li></ul> 


Qualifications
<ul>
<li>Bachelor&rsquo;s degree in communications, public relations, marketing, journalism, digital media, or related field</li>
<li>3&ndash;5 years of experience in writing, editing, communications, or content development</li>
<li>Strong writing, editing, and proofreading skills with attention to detail and AP style proficiency</li>
<li>Experience creating content for multiple audiences and formats (technical, editorial, and marketing)</li>
<li>Familiarity with content management systems, web platforms, and digital communication tools</li>
<li>Willingness to learn, adapt, and responsibly use AI tools to support communications goals</li>
<li>Strong organizational, project management, and problem-solving skills</li>
<li>Ability to manage multiple priorities and exercise independent judgment</li>
<li>High level of professionalism and discretion with sensitive information</li></ul> 


What You&rsquo;ll Bring
<ul>
<li>Strong collaboration and interpersonal skills</li>
<li>A proactive, detail-oriented approach to communications work</li>
<li>Strategic thinking and adaptability</li>
<li>Commitment to producing high-quality, accurate content</li></ul> 


Additional Information
<ul>
<li>Occasional travel (up to approximately 5%) may be required</li></ul></div>

Communications Specialist

The Moore Group

<div>Job Title: CommunicationsChange Management Specialist (Full-Time)
Location: Fully Remote
About The Moore Group: The Moore Group, a recognized leader in strategic consulting, partners with Fortune 100 companies to provide expert support in communications, change management, project management and training. With over 30 years of experience, we help organizations achieve clarity, alignment, and engagement across their initiatives.
We are currently seeking a skilled CommunicationsChange Management Specialist to support a leading Fortune 100 client. In this role, you will be instrumental in developing and executing communication strategies, change management initiatives, and engagement efforts across multiple work streams. The ideal candidate is an experienced communicator who will bring a strong background in the pharmaceutical sector, excels in project-based environments and can collaborate effectively in a fast-paced, global organization.
Key Responsibilities:<ul><li>
Communication PlanningExecution: Assist in the development and execution of communication plans for deployments, program communications and change management initiatives.</li><li>
Stakeholder Engagement: Work closely with project teams, senior executives, and key stakeholders to ensure alignment across all communication and change management efforts.</li><li>
Content CreationManagement: Develop and manage communication deliverables (emails, posters, e-signs, infographics, videos, etc.) while ensuring all messaging aligns with the overarching program themes, benefits and audience needs.</li><li>
Client Management: Provide guidance and support to business partners to ensure strategic messaging and adoption of new initiatives.</li><li>
Audience Management: Prepare and maintain distribution lists, ensuring communications are customized and delivered to the right audiences.</li><li>
Resource Management: Maintain and update content on appropriate SharePoint Online sites and Teams sites, ensuring they serve as a resource hub for key project information, processes and tools.</li><li>
Survey and Feedback: Assist with the development and distribution of surveys to solicit feedback and measure engagement.</li><li>
TemplateToolkit Development: Build and maintain a library of communication templates, materials, and resources that support awareness and user adoption of applications.</li></ul>
Qualifications:<ul><li>
Seasoned Communicator: Extensive experience in strategic communication development and execution, with a demonstrated ability to work with people at all levels, including senior executives. Minimum of 5 years of experience.</li><li>
Strong WritingEditing Skills: Excellent written and verbal communication skills with a focus on clarity, conciseness and accessibility.</li><li>
Global Pharmaceutical / Manufacturing Experience: Previous experience in pharmaceutical, manufacturing or technical industries is a plus, but not required.</li><li>
Change Management Experience: Knowledge of change management principles is desirable. Experience developing strategic communication support for process or behavior change is a plus.</li><li>
AgileMulti-Project Experience: Ability to work autonomously and manage multiple projects, ensuring high-quality deliverables are delivered on-time.</li><li>
Technical Proficiency: Skilled in Microsoft Office 365, SharePoint, internal social collaboration platforms (e.g., Viva Engage) and Adobe Creative Suite (Photoshop, InDesign).</li><li>
Attention to Detail: Strong attention to detail, clarity of thought, and the ability to listen effectively and execute in a timely manner.</li><li>
Certifications: Prosci Change Management, Six Sigma, CCMP, ATD, or PMI preferred.</li><li>
Educational Background: A bachelor's degree in English, Communications, Journalism or a related field is required. A master's degree is a plus.</li></ul>
Required Start Time: Due to national and international operations, a start time of 8 a.m. EST is required. 
Why Join Us?<ul><li>
Collaborative Environment: Work closely with a dynamic and talented team on high-impact projects.</li><li>
Remote Flexibility: This position is fully remote, offering flexibility and work-life balance.</li><li>
Impactful Work: Play a key role in driving communication strategies and change management efforts that enhance user digital adoption and project success.</li></ul>
If you're a proactive communicator with a talent for delivering impactful messages and supporting organizational change, we look forward to hearing from you.
For more information, please visit https://www.themooregroup.com</div>

Communications & Change Management Specialist (Remote)

YMCA of Southeastern North Carolina

<div>Description:

POSITION SUMMARY:
The Communications Specialist/Coordinator plays an important role in advancing the mission of the YMCA of Southeastern North Carolina through strategic communications, storytelling, and media engagement. Based at the association office in Wilmington, this position supports communications across the organization, helping to elevate awareness of the YMCA&rsquo;s programs, services, partnerships, and community impact.
This role is responsible for developing compelling written and digital content, supporting media relations efforts, coordinating storytelling initiatives, and ensuring clear and consistent messaging across multiple communication channels including newsletters, website content, mobile app updates, press releases, and program communications.
The ideal candidate is a strong writer, creative thinker, and organized communicator who is passionate about mission-driven work and enjoys collaborating with program staff to highlight stories of impact. This position also helps coordinate video testimonials and promotional storytelling projects that showcase the YMCA&rsquo;s work strengthening individuals, families, and communities.
ESSENTIAL FUNCTIONS:
Content Development &amp; Strategic Messaging<ul><li>
Draft, edit, and proofread content for newsletters, press releases, email communications, website updates, blog posts, mobile app messaging, and program promotions.</li><li>
Ensure communications are clear, consistent, and aligned with YMCA brand standards and voice.</li><li>
Support the development of messaging that effectively communicates the YMCA&rsquo;s mission, programs, and community impact.</li><li>
Collaborate with program and membership teams to gather information and translate program details into engaging communications.</li></ul>
Storytelling &amp; Impact Communications<ul><li>
Help identify and develop meaningful stories that highlight the YMCA&rsquo;s impact across youth development, healthy living, and social responsibility.</li><li>
Assist in planning and coordinating testimonial videos, interviews, and promotional storytelling initiatives.</li><li>
Support development of content for impact reports, annual campaigns, and donor communications.</li><li>
Participate in or help coordinate on-site interviews, photography sessions, and video shoots as needed.</li></ul>
Media Relations &amp; Public Relations<ul><li>
Assist with drafting press releases and media advisories promoting YMCA programs, partnerships, initiatives, and events.</li><li>
Build and maintain relationships with local media outlets to increase visibility of the YMCA&rsquo;s work.</li><li>
Coordinate interview opportunities, story placements, and media outreach.</li><li>
Support logistics for press conferences, announcements, and public-facing communications.</li></ul>
Digital Communications &amp; Content Management<ul><li>
Assist with updates to website content, ensuring information is timely, accurate, and engaging.</li><li>
Contribute to email marketing communications and digital messaging through the YMCA mobile app.</li><li>
Support content planning across communication channels to ensure consistency and alignment with organizational priorities.</li><li>
Track engagement metrics and provide insights to help improve communication effectiveness.</li></ul>
Event Communications &amp; Promotion<ul><li>
Support marketing and promotional efforts for YMCA programs, campaigns, and special events.</li><li>
Assist in development of promotional materials and communication timelines.</li><li>
Provide on-site support for select events, including capturing stories, photos, or content when appropriate.</li></ul>
Collaboration &amp; Organizational Support<ul><li>
Work closely with staff across departments to support communication needs and highlight program impact.</li><li>
Assist the Marketing &amp; Communications Director in executing strategic communication initiatives.</li><li>
Maintain organized files of communication materials, media coverage, and storytelling assets.</li><li>
Provide general communications support as needed to ensure timely completion of projects.</li></ul>
OUR CULTURE: Our mission and core values are brought to life by our culture. At the Y, we strive to live our purpose of strengthening communities with intention and purpose every day. We welcome all: we are open to everyone. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We nurture: we support you on your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.
YMCA PART-TIME BENEFITS OVERVIEW: At the YMCA, we invest in our people so they can better serve our communities. Our part-time employees enjoy a supportive, inclusive work environment with valuable benefits that reflect our mission and core values.<ul><li>
Complimentary YMCA Membership</li><li>
Flexible Scheduling</li><li>
Professional Development</li><li>
Retirement Benefits</li><li>
Employee Resource Groups</li></ul>
YMCA COMPETENCIES (Leader):
Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruit volunteers and build effective, supportive working relationships with them. Supports fundraising.
Collaboration: Works effectively with people of diverse backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person&rsquo;s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing other
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces innovative approaches and discovers ideas to create a better member experience.
Establishes goals, clarifies tasks, plans of work, and actively participates in meetings. Follows budgeting policies and procedures and reports for all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seek opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
The YMCA of Southeastern NC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.
Requirements:

QUALIFICATIONS:<ul><li>
Bachelor&rsquo;s degree in Communications, Marketing, Public Relations, Journalism, English, or a related field preferred.</li><li>
Strong writing, editing, and proofreading skills with attention to detail.</li><li>
Ability to communicate clearly and effectively across a variety of platforms and audiences.</li><li>
Strong organizational skills with the ability to manage multiple projects and deadlines.</li><li>
Ability to work both independently and collaboratively in a team environment.</li><li>
Interest in mission-driven work and community impact.</li></ul>
DESIRED SKILLS:<ul><li>
1-3 years of experience in communications, public relations, or marketing, ideally in a non-profit setting.</li><li>
Familiarity with content management systems, email marketing platforms, and social media tools.</li><li>
Experience coordinating or supporting video, photography, or storytelling projects.</li><li>
Comfort working with digital platforms including websites and mobile apps.</li><li>
Basic understanding of media relations and public relations practices.</li><li>
Bilingual skills in English and Spanish to assist the Y in better communicating to a larger audience.</li></ul>
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. Must be able to see and hear.
2. Must be able to speak clearly.
3. Must be able to lift at least 50 lbs.
4. Must be in good health.
5. Must be able to bend, stand, stoop, walk, and climb a ladder.
6. Must be able to comprehend and communicate written and verbal instructions.
7. Must wear equipment including eye and face protection as well as close toe shoes, gloves, and other personal protective equipment while on the job when necessary.
YMCA SAFETY REQUIREMENTS: 
CPR &amp; First Aid &ndash; Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives.
Emergency Response &ndash; Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures.
Incident Management &ndash; Required to report all safety incidents and hazards immediately and accurately to supervisors.
Safe Environment &ndash; Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants.
Physical Readiness &ndash; Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities.
Compliance &ndash; Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable.
Reasonable Accommodation Statement: The YMCA provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require accommodation to complete the application process or to perform essential job functions, please contact Human Resources.
JOB TITLE: COMMUNICATIONS SPECIALIST
LOCATION: YMCA Corporate Office
POSITION TYPE: Full Time
FLSA: Non-Exempt
PAY RATE: $17 - $21 / Hour
REVISION DATE: 6/11/2026
Equal Opportunity Employer: The YMCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.</div>

COMMUNICATIONS SPECIALIST

Wynn Resorts

<div>Job Description 
The Employee Communications Specialist plays an integral role in bringing the Wynn Las Vegas employee experience to life through refined, purposeful, and highly engaging communications. This position is ideally suited for a polished writer, intuitive storyteller, and proactive project owner who thrives in a high-standard environment.
In this role, you will lead the development and execution of internal communications that not only inform, but inspire and connect our employee community. Success in this position requires strong personal accountability, exceptional attention to detail, and a passion for creating communications that are memorable, meaningful, and reflective of Wynn&rsquo;s world-class culture.
Core Job Duties &amp; Responsibilities<ul><li>
Craft compelling internal communications and storytelling initiatives that elevate the employee experience and embody the Wynn brand</li><li>
Lead projects end-to-end, overseeing concept development, timelines, approvals, and seamless execution</li><li>
Conduct thoughtful employee interviews to develop authentic, engaging, and impactful content</li><li>
Design and adapt communication materials across print and digital platforms in alignment with brand standards</li><li>
Collaborate with internal partners and external stakeholders to support employee campaigns, programs, and events</li><li>
Develop and execute social media strategies supporting employee engagement initiatives</li><li>
Oversee the placement, presentation, and distribution of communication materials across back-of-house environments, ensuring a polished and cohesive appearance</li><li>
Strategically manage the communications calendar, recommending optimal channels, timing, and messaging approaches</li><li>
Publish and maintain content across internal platforms, ensuring all communications are timely, accurate, and impeccably presented</li><li>
Support the execution of employee-focused events and initiatives that reinforce Wynn&rsquo;s culture and values</li></ul> 

Qualifications 
<ul><li>
Minimum of two (2) years of experience in internal communications, journalism, public relations, corporate communications, or a related discipline</li><li>
Exceptional writing, editing, and proofreading skills with a strong editorial sensibility</li><li>
Proven ability to take ownership of projects, manage multiple priorities, and deliver with precision and accountability</li><li>
Meticulous attention to detail and an unwavering commitment to excellence</li><li>
Proficiency in Microsoft Office and Adobe Creative Suite</li><li>
Strong professional communication skills, with the ability to read, write, and present effectively in English</li><li>
Demonstrated discretion and professionalism when handling sensitive or confidential information</li><li>
Flexibility to adapt schedule based on business and operational needs</li></ul> 

Additional Information 
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.</div>

Specialist - Employee Communications

Lafayette Group

<div><div>Cyber Communications &amp; Product Development Consultant - Senior Associate</div> 

Job Summary: Lafayette Group is seeking talented professionals to work with federal government organizations in support of national cybersecurity programs. The Cyber Communications &amp; Product Development Consultant will help develop, improve, and deliver cybersecurity products, stakeholder engagement initiatives, customer experience activities, and digital communications solutions that support coordinated cyber defense efforts across government and industry. This role is ideal for individuals who combine strong communications, analytical, and problem-solving skills with a passion for creating impactful products and stakeholder experiences. The successful candidate will support product development activities, conduct stakeholder research, analyze feedback and engagement data, create strategic communications materials, and help drive continuous improvement across the cybersecurity product lifecycle. 
 
Job Responsibilities:
<ul><li>Support the development and delivery of cybersecurity products, stakeholder engagement initiatives, and strategic communications efforts.
</li><li>Conduct stakeholder research, interviews, surveys, and data collection activities.
</li><li>Analyze customer feedback, engagement metrics, and performance data to identify insights and recommendations.
</li><li>Develop reports, presentations, communication materials, stakeholder products, and briefing packages.
</li><li>Assist with customer experience initiatives, including stakeholder mapping, persona development, journey mapping, and feedback analysis.
</li><li>Support digital communications campaigns, content development, website content management, and outreach activities.
</li><li>Facilitate meetings, workshops, and stakeholder engagements while documenting findings and action items.
</li><li>Collaborate with multidisciplinary teams to improve product quality, stakeholder engagement, and operational effectiveness.
</li><li>Support project management, task tracking, and coordination activities.
</li><li>Contribute to continuous improvement initiatives that strengthen product delivery and customer outcomes.</li></ul> 

Required Qualifications:<ul><li>
Bachelor's Degree in Communications, Marketing, Journalism, Public Policy, Public Administration, Business, Cybersecurity, Information Systems, Political Science, or related field.
</li><li>3&ndash;5 years of professional experience supporting strategic communications, stakeholder engagement, customer experience, digital communications, product development, management consulting, or related fields.
</li><li>Strong writing, editing, and presentation development skills.
</li><li>Experience conducting research, analyzing information, and developing recommendations.
</li><li>Strong organizational skills and attention to detail.
</li><li>Ability to work independently and collaboratively in a fast-paced consulting environment.
</li><li>Proficiency with Microsoft Office Suite.
</li><li>Ability to obtain and maintain suitability, including successful completion of background investigation and fingerprinting requirements.</li></ul> 

Desired Qualifications: 
Candidates who bring one or more of the following complementary skill areas are especially encouraged to apply:<ul><li>
Experience supporting DHS, CISA, or other federal agencies.
</li><li>Experience developing strategic communications products, reports, briefings, newsletters, websites, or digital content.
</li><li>Experience supporting customer experience, human-centered design, or stakeholder engagement initiatives.
</li><li>Experience conducting surveys, focus groups, interviews, or qualitative research.
</li><li>Experience using Adobe Creative Suite, Canva, Power BI, Tableau, SharePoint, or similar tools.
</li><li>Familiarity with digital analytics, stakeholder engagement metrics, or performance measurement approaches.
</li><li>Experience supporting cybersecurity, critical infrastructure, emergency management, or public safety programs.
</li><li>Experience using AI-enabled tools such as Microsoft Copilot or generative AI platforms to improve content development and analysis.
</li><li>Relevant certifications in communications, marketing, project management, customer experience, or data analytics.</li></ul> 

Location: Arlington, VA/Hybrid or Remote 
 
Federal Contracts: This position involves working on federal contracts that require all workers on the contract to be U.S. Citizens. Additionally, some contracts may require the ability to obtain a security clearance. 
 
Salary Range: $75,000 - $100,000 
 
LGI carefully considers various factors when determining salary, including but not limited to education and training, professional experience, knowledge, skills and competencies, licensure and certifications, contract-specific affordability, and organizational requirements. New employees are not usually hired at the top of the estimated salary range and salary decisions depend on the circumstances and factors for each case. Salary is only one aspect of LGI&rsquo;s generous total compensation package. 
 
Lafayette Group provides equal employment opportunities to all persons and prohibits employment decisions based on race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation. Equal Opportunity Employer, including disabled and veterans. 
 
XJ6</div>

Communications & Product Development Consultant - Senior Associate

لدله الصحية

<div><div><div><div><h4 class="jobSectionHeader">Communication &amp; Programs Senior Specialist</h4></div><div>
Posted On: Thursday, June 11th, 2026</div></div></div><div><div>
Description</div><div>
Roles and Responsibilities:
Organizational Accountabilities:<ul><li>
Act as the communication subject matter expert during severe service failures or patient grievances, drafting empathetic, real-time messaging for affected patients and families.</li><li>
Develop and maintain a repository of standard operating procedures (SOPs) and pre-approved communication templates for frontline staff to use during common service breakdowns (e.g., long wait times, clinic cancellations).</li><li>
Communication Audit: Continuously review, map, and audit all physical and digital patient communication touchpoints (from pre-admission SMS to post-discharge emails) to ensure consistent tone, clarity, and empathy.</li><li>
Own the functional requirements for digital patient communication tools, such as the patient portal interface text, automated WhatsApp/SMS journeys, and interactive wayfinding kiosks.</li><li>
Personally draft, edit, and oversee the graphic production of all specialized PX collateral, including &quot;Rights &amp; Responsibilities&quot; posters, patient welcome packets, and educational videos.</li><li>
Design and execute functional campaigns for internal staff (e.g., &quot;Patient Experience Week&quot; or empathy-driven internal competitions) to keep patient-centered care at the forefront of employee culture.</li></ul>
Functional Accountabilities:
Strategic Program Management &amp; Implementation<ul><li>Design &amp; Launch PX Initiatives: Develop, implement, and oversee patient experience programs (e.g., Patient &amp; Family Advisory Councils (PFAC), Patient Ambassador programs, Service Recovery initiatives, and healthcare awareness events).</li><li>Cross-Functional Collaboration: Partner with Clinical, Nursing, Quality, and Operational leaders to embed patient-centered workflows and communication standards across all touchpoints.</li><li>Project Management: Manage timelines, budgets, and resource allocation for ongoing patient experience projects and cultural transformation campaigns.</li></ul>
Internal &amp; External Communication Strategy<ul><li>Internal Culture Building: Draft and deploy internal communication campaigns (newsletters, toolkits, intranet updates) that highlight PX best practices, &quot;patient stories,&quot; and celebrate staff who demonstrate exceptional care.</li><li>Patient-Facing Content: Create and review clear, empathetic, and culturally sensitive patient-facing materials, including educational brochures, digital signage, discharge instructions, and wayfinding communication.</li><li>Digital Engagement: Collaborate with the Corporate Communications/Marketing team to manage patient-facing digital content, post-discharge text campaigns, and patient community portals.</li></ul>
Patient Feedback Analysis &amp; Action Planning<ul><li>Data-Driven Storytelling: Analyze quantitative and qualitative data from patient satisfaction surveys (e.g., Press Ganey, HCAHPS), complaints, and focus groups. Translate this data into meaningful narratives and insights for healthcare leaders.</li></ul><ul><li>Program Evaluation: Establish Key Performance Indicators (KPIs) to measure the effectiveness of communication campaigns and patient programs, adjusting strategies based on performance outcomes.</li></ul></div></div><div><div>
Requirements</div><div>
Knowledge and Experience:<ul><li>5&ndash;8 years of experience in data analysis, performance measurement, or business intelligence &mdash; preferably in the healthcare or patient experience field.</li><li>Strong analytical and statistical skills, with proficiency in tools such as Excel (advanced level), Power BI, Tableau, or SPSS.</li><li>Experience working with healthcare performance indicators, patient experience data, and quality improvement metrics.</li><li>Strong knowledge of CBAHI / JCI standards and MOH patient experience frameworks in Saudi Arabia.</li><li>Experience in data storytelling, dashboard development, and KPI management.</li><li>Excellent communication and presentation skills, capable of translating data into actionable insights.</li><li>Attention to detail, problem-solving mindset, and ability to manage multiple data projects simultaneously.</li></ul>
Education and Certifications:<ul><li>Bachelor&rsquo;s degree in Communications, Marketing, Healthcare Administration, Public Relations, or a related field. (Master&rsquo;s degree is a plus).</li><li>Certifications: Certified Patient Experience Professional (CPXP) or certifications in Change Management (e.g., Prosci) are highly desirable</li></ul></div></div><div>
Languages</div></div>

Communication & Programs Senior Specialist

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Communications Specialist

Communications & Change Management Specialist (Remote)

Communications & Change Management Specialist (Remote)

COMMUNICATIONS SPECIALIST

Specialist - Employee Communications

Communications & Product Development Consultant - Senior Associate

Communication & Programs Senior Specialist