student advisor

nineDots.io

<div>
 
 
 Student Advisor &ndash; Bookings &amp; Support (Early Career)
 
 
 
 
 
 
 A scaling, international student services platform is expanding its operations in Bahrain. As a Student Advisor, you&rsquo;ll support students through a high-consideration booking journey, helping them secure accommodation for their studies abroad.
 
 
 
 
 
 This is a high-touch, student-facing role where how you communicate, organise, and follow through directly impacts bookings and overall student experience.
 
 
 
 
 
 This role is open to Bahraini nationals only.
 
 
 
 
 
 
 The Role
 
 
 
 You&rsquo;ll sit at the centre of the student journey, acting as the main point of contact for assigned enquiries. From first message through to booking, payment, and confirmation, you&rsquo;ll guide students step by step.
 
 
 
 
 
 The role blends student support, light consultative guidance, and operational execution. You&rsquo;ll be responsible for keeping bookings moving, answering questions clearly, and making sure students feel confident in their decisions.
 
 
 
 
 
 This is not a call-centre role. Ownership, responsiveness, and attention to detail matter.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Acting as the main point of contact for assigned student enquiries
 </li>
 <li>
 Understanding student needs and helping them choose suitable options
 </li>
 <li>
 Supporting students through the booking journey from enquiry to confirmation
 </li>
 <li>
 Managing bookings end to end, including follow-ups, documentation, and payments
 </li>
 <li>
 Ensuring no enquiry or booking is delayed or dropped
 </li>
 <li>
 Answering questions around accommodation, contracts, payments, and timelines
 </li>
 <li>
 Providing reassurance and support where needed, including with parents
 </li>
 <li>
 Maintaining accurate records in CRM and internal systems
 </li>
 <li>
 Following defined workflows, SLAs, and response standards
 </li>
 <li>
 Sharing feedback to improve processes and student experience
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need to Succeed
 
 
 <ul>
 <li>
 Up to 2 years&rsquo; experience in a customer-facing or support role (internships, part-time, or placements considered)
 </li>
 <li>
 Strong communication and people skills
 </li>
 <li>
 Comfortable communicating clearly and confidently in English, both written and spoken
 </li>
 <li>
 Ability to manage multiple conversations and follow-ups at once
 </li>
 <li>
 High attention to detail with a strong sense of ownership
 </li>
 <li>
 Comfortable working in a fast-paced, time-sensitive environment
 </li>
 <li>
 Candidates who have studied abroad will be viewed favourably, but this is not essential
 </li>
 <li>
 Background in education, hospitality, travel, or services is a plus
 </li>
 <li>
 Familiarity with CRM tools or systems is helpful but not required
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s in It for You
 
 
 <ul>
 <li>
 A student-facing role with clear responsibility and ownership
 </li>
 <li>
 Direct exposure to bookings, conversion, and student experience
 </li>
 <li>
 Structured processes with room to learn and develop
 </li>
 <li>
 Bahrain-based role within a growing international platform
 </li>
 <li>
 Competitive salary and benefits
 </li>
 </ul>
 
 
 
 
 
 Next Steps
 
 
 
 If you&rsquo;re Bahraini and looking for a role where you can work closely with students, stay organised, and see the impact of your work, this could be a strong fit.
 
 
 
 
 
 Apply or get in touch to learn more.
 
</div>

Student Advisor – Bookings & Support (Early Career)

<div>
 
 
 Student Advisor &ndash; Chat &amp; Digital Support (Early Career)
 
 
 
 
 
 
 A scaling, international student services platform is expanding its operations in Bahrain. As a Student Advisor focused on chat and digital channels, you&rsquo;ll be the first point of contact for student enquiries, responding in real time and helping turn interest into active bookings.
 
 
 
 
 
 This is a fast-paced, student-facing role where speed, clarity, and tone directly impact conversion and overall student experience.
 
 
 
 
 
 This role is open to Bahraini nationals only.
 
 
 
 
 
 
 The Role
 
 
 
 You&rsquo;ll manage incoming student enquiries across live chat and digital channels, providing immediate, accurate responses and guiding students through the early stages of their booking journey.
 
 
 
 
 
 The role blends real-time support, lead qualification, and conversion. You&rsquo;ll be responsible for keeping conversations moving, identifying intent, and either progressing bookings directly or handing over qualified leads.
 
 
 
 
 
 This is not a passive support role. Responsiveness, judgment, and attention to detail matter.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Handling incoming student enquiries via live chat and digital channels
 </li>
 <li>
 Responding quickly to questions around options, pricing, locations, and booking steps
 </li>
 <li>
 Maintaining a clear, professional, and student-first tone in all interactions
 </li>
 <li>
 Qualifying leads based on student needs and readiness
 </li>
 <li>
 Capturing accurate student information and preferences
 </li>
 <li>
 Progressing high-intent conversations towards booking where possible
 </li>
 <li>
 Routing qualified leads to the wider team when needed
 </li>
 <li>
 Working alongside internal tools and AI-supported systems to manage volume
 </li>
 <li>
 Maintaining accurate records of all interactions in CRM and internal systems
 </li>
 <li>
 Following defined workflows, scripts, and response standards
 </li>
 <li>
 Sharing feedback to improve processes, responses, and overall student experience
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need to Succeed
 
 
 <ul>
 <li>
 Up to 2 years&rsquo; experience in a customer-facing, chat, or support role (internships, part-time, or placements considered)
 </li>
 <li>
 Strong written communication skills
 </li>
 <li>
 Ability to multitask and respond quickly under pressure
 </li>
 <li>
 High attention to detail and a disciplined approach to following processes
 </li>
 <li>
 Comfortable working with digital tools, chat platforms, or CRM systems
 </li>
 <li>
 Interest in working in a fast-paced, high-volume environment
 </li>
 <li>
 Candidates who have studied abroad will be viewed favourably, but this is not essential
 </li>
 <li>
 Background in education, hospitality, travel, or services is a plus
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s in It for You
 
 
 <ul>
 <li>
 A student-facing role with clear responsibility and measurable impact
 </li>
 <li>
 Direct exposure to conversion, bookings, and digital engagement
 </li>
 <li>
 Experience working with both human and AI-supported workflows
 </li>
 <li>
 Structured processes with room to learn and develop
 </li>
 <li>
 Bahrain-based role within a growing international platform
 </li>
 <li>
 Competitive salary and benefits
 </li>
 </ul>
 
 
 
 
 
 Next Steps
 
 
 
 If you&rsquo;re Bahraini and looking for an early-career role where you can work in a fast-paced environment, communicate clearly, and see the impact of your work, this could be a strong fit.
 
 
 
 
 
 Apply or get in touch to learn more.
 
</div>

Student Advisor – Chat & Digital Support (Early Career)

Herzing University

<div>Current staff, faculty/adjunct at Herzing University: log into UKG and navigate to Menu &gt; Myself &gt; My Company &gt; View Opportunities to apply using the internal application process.

Overview: 
This position is on-site at Herzing's home office in downtown Milwaukee with flexible hours between 8AM and 5PM with one day until 7PM (some evening/weekend flexibility based on student needs or occasional events/activities). Following the completion of training, there will be the option for a hybrid work schedule with a mix of remote days and in-office days.

The Student Services Advisor is responsible for advising students enrolled in an online program regarding academic and personal concerns related to academic success; supporting and guiding students through their academic programs to support retention and student satisfaction.

At Herzing University, we realize that the way we treat our employees is the way our employees will approach our students. That&rsquo;s why you&rsquo;ll find employment at Herzing is career-focused, convenient, and caring&mdash;just like getting an education here. We know you have a life beyond our doors&mdash;that&rsquo;s why flexible work arrangements and a hoteling system at our downtown headquarters make working here more convenient.

The Avenue Milwaukee space offers an arcade-like first floor with plenty of opportunities to have fun or relax including a food hall that&rsquo;s open Monday through Friday. There&rsquo;s also pickleball, bike storage, a fitness center, and a dog wash station. Find out more on the offerings here: https://3rdstmarkethall.com

EDUCATION and EXPERIENCE REQUIREMENTS:
<ul>
<li>Bachelor&rsquo;s Degree required. Master's degree in higher education, counseling or related field is preferred.</li>
1-3 years of advising, counseling, or related experience 
<li>
</li>
<li>Proven experience providing exceptional customer service in an education or service-oriented environment, addressing student inquiries and needs effectively.</li>
<li>Proficiency in advising, course selection, and academic planning, along with the ability to provide guidance on resources for student success.</li>
<li>Excellent verbal and written communication skills, enabling clear and empathetic communication with students, faculty, and staff.</li>
<li>Strong problem-solving skills, including the ability to assist students in resolving academic and personal challenges by connecting them with appropriate resources and support services.</li>
</ul>
Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly rate for this position is between $23.75 and $32.14.

Click Here or use the following link to learn more about careers at Herzing University: https://tinyurl.com/HerzingU

PRIMARY DUTIES AND RESPONSIBILTIES:
<ul>
<li>Advise students including but not limited to: academic issues, including program and course offerings; having out of classroom issues that are impacting academic success, discuss options and pros/cons of options; provide guidance to assist students with decision-making.</li>
<li>Answer student questions and resolve basic issues related to bookstore validation and eBook use.</li>
<li>Complete and maintain student scheduling and course revisions per University standards.</li>
<li>Having gained a comprehensive understanding of the registration process and program pre-requisites, provide guidance to students on scheduling changes and process those changes in the system.</li>
<li>Work in collaboration with faculty/staff/administration to assist students who are experiencing personal or academic concerns to find appropriate solutions.</li>
<li>Organize and coordinate student focused events each semester.</li>
<li>Communicate to students regarding semester/term start preparation.</li>
<li>Communicate with new incoming students through welcome calls to discuss schedule and potential obstacles to provide resources and/or solutions.</li>
<li>Enter updates into University platforms on all engagement and communication with students.</li>
<li>Prepare materials for and conduct new student orientations on how to access &amp; navigate University platforms and bookstore validation. Inform students of resources and contact information for the Tutoring and Writing Center and Library.</li>
<li>Communicate and negotiate with inter- and intra- department personnel to resolve student issues.</li>
<li>This position may take on additional administration duties as needed to support the campus.</li>
</ul>
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. 

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

It is the university&rsquo;s practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.</div>

Student Services Advisor

<div>Current staff, faculty/adjunct at Herzing University: log into UKG and navigate to Menu &gt; Myself &gt; My Company &gt; View Opportunities to apply using the internal application process.

This role is onsite at the Minneapolis, MN campus. A 40-hour schedule will be determined based on business and student needs, generally following an eight-hour shift, Monday through Friday. Occasional evening and weekend hours may be required to support student and campus needs.

This position will advise students including, but not limited to, those in clinical-based healthcare programs.

REQUIREMENTS:
<ul>
<li>Bachelor&rsquo;s Degree required - Higher education, counseling or related field is preferred. Master's degree preferred.</li>
1-3 years of relevant student support experience preferred. 
<li>
</li>
<li>Proven experience providing exceptional customer service in an education or service-oriented environment, addressing student inquiries and needs effectively.</li>
<li>Proficiency in advising, course selection, and academic planning, along with the ability to provide guidance on resources for student success.</li>
<li>Excellent verbal and written communication skills, enabling clear and empathetic communication with students, faculty, and staff.</li>
<li>Strong problem-solving skills, including the ability to assist students in resolving academic and personal challenges by connecting them with appropriate resources and support services.</li>
</ul>
COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly rate for this position is between $23.76 and $32.14.

Click Here or use the following link to learn more about careers at Herzing University: https://tinyurl.com/HerzingU

PRIMARY DUTIES AND RESPONSIBILTIES:
<ul>
<li>Advise students including but not limited to: academic issues, including program and course offerings; having out of classroom issues that are impacting academic success, discuss options and pros/cons of options; provide guidance to assist students with decision-making.</li>
<li>Answer student questions and resolve basic issues related to bookstore validation and eBook use.</li>
<li>Complete and maintain student scheduling and course revisions per University standards.</li>
<li>Having gained a comprehensive understanding of the registration process and program pre-requisites, provide guidance to students on scheduling changes and process those changes in the system.</li>
<li>Work in collaboration with faculty/staff/administration to assist students who are experiencing personal or academic concerns to find appropriate solutions.</li>
<li>Organize and coordinate student focused events each semester.</li>
<li>Communicate to students regarding semester/term start preparation.</li>
<li>Communicate with new incoming students through welcome calls to discuss schedule and potential obstacles to provide resources and/or solutions.</li>
<li>Enter updates into University platforms on all engagement and communication with students.</li>
<li>Prepare materials for and conduct new student orientations on how to access &amp; navigate University platforms and bookstore validation. Inform students of resources and contact information for the Tutoring and Writing Center and Library.</li>
<li>Communicate and negotiate with inter- and intra- department personnel to resolve student issues.</li>
<li>This position may take on additional administration duties as needed to support the campus.</li>
</ul>
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. 

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

It is the university&rsquo;s practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/nondiscrimination-policy
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.</div>

California Institute of Applied Technology

<div>
 Full-time Description
 
 
 
 Work from Home (WFH)
 
 -
 
 
 Remote work must be performed while residing in California, New Mexico, Florida or Massachusetts
 
 
 
 
 
 CIAT Location:
 
 San Diego, CA and Albuquerque, NM
 
 
 
 Division:
 
 Bootcamp
 
 
 
 Reports to:
 
 Student Success Manager
 
 
 
 Status:
 
 Non-exempt
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Summary
 
 
 
 The Student Success Advisor, Bootcamp Division is responsible for delivering high-touch, end-to-end support to students enrolled in accelerated certification bootcamps, ensuring they stay engaged, on track, and prepared for successful course completion and certification outcomes. This role will support new student onboarding, attendance monitoring, and student communication. The advisor works closely with the multiple CIAT departments to resolve student issues, maintain accurate records, and continuously improve the bootcamp experience through feedback collection and reporting.
 
 
 
 Responsibilities: Compliance &amp; Records Management
 
 
 
 <ul>
 <li>
 Interacts with a high volume of bootcamp students via phone, email, live chat, events, and/or other communication channels from post enrollment through certification success in CIAT&rsquo;s bootcamp programs
 </li>
 <li>
 Provide positive motivation, nurturing, and support to improve student satisfaction and retention
 </li>
 <li>
 Collect and organize all required enrollment documentation as set forth by governing agencies and institutional policies
 </li>
 <li>
 Ensure data integrity of all student records to maintain 100% adherence to compliance requirements
 </li>
 <li>
 Participate in document collection for avocational professional development students required for compliance audits
 </li>
 <li>
 Facilitate course changes, start date changes, and enrollment cancelation requests
 </li>
 <li>
 Monitor and support bootcamp payment verification, enrollment documentation collection, and registration processing
 
 
 </li>
 </ul>
 
 Responsibilities: Student Engagement &amp; Success:
 
 
 
 <ul>
 <li>
 Support the certification exam tracking and reporting processes and provide encouragement and resources to help students pass certification exams
 </li>
 <li>
 Conduct new bootcamp enrollment welcome calls to support new professional development student cohorts starting their course
 </li>
 <li>
 Support CIAT specialized alumni invitations to participate in complimentary bootcamps
 </li>
 <li>
 Follow up with bootcamp participants to encourage increased survey participation
 </li>
 <li>
 Collaborate closely with CIAT internal departments including Admissions, Marketing, Student Services, Career Services, Education, and IT to support end-to-end student success
 </li>
 <li>
 Documents all interactions with prospective students within institutional information systems with proficiency and accuracy in creating, maintaining, and updating student records
 </li>
 <li>
 Works with a sense of urgency, while engaging and listening to others
 </li>
 <li>
 Exhibits a high degree of flexibility in adapting to a rapidly changing environment
 </li>
 <li>
 Adhere to CIAT&rsquo;s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met
 </li>
 <li>
 Follow communication guidelines to ensure high levels of customer satisfaction and professionalism
 </li>
 <li>
 Embody CIAT&rsquo;s mission, vision, purpose and values
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 High School Diploma or GED and general knowledge of the higher education industry
 </li>
 <li>
 Bachelor&rsquo;s Degree in Business Administration, Education, or related concentration preferred
 </li>
 <li>
 Minimum of 2 years of professional work experience in customer service, student success, or related field. Previous experience working in a higher education setting is preferred
 </li>
 <li>
 Excellent organizational and communication skills and ability to inspire and motivate
 </li>
 <li>
 Proficient skills in MS Office products, including Outlook, Word, Excel, PowerPoint, and MS project and ability to learn additional software products
 </li>
 <li>
 Computer literate with a proven ability to learn and effectively use CRM, SIS, and LMS software
 </li>
 <li>
 Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others
 </li>
 <li>
 Possess a sincere interest in helping others achieve life goals
 </li>
 <li>
 Takes a customer-service-oriented approach to recruiting and retaining students and collaborating with internal departments
 </li>
 <li>
 Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture
 </li>
 <li>
 Commitment to fostering an inclusive and supportive environment that respects the diversity of employees and students' backgrounds, experiences, and perspectives
 </li>
 <li>
 Self-motivated with a strong work ethic; dedicated to quality, quantity, results and timeliness
 </li>
 <li>
 Demonstrated ability to anticipate needs and exercise independent judgment
 </li>
 <li>
 Excellent analytical skills, problem resolution skills and general business acumen
 </li>
 <li>
 Position may require work responsibilities outside of normal business hours to accommodate business needs and deadlines
 </li>
 <li>
 Flexible to work longer hours to meet deadlines, if needed
 </li>
 <li>
 Reliable transportation to go on campus, attend seminars/trainings, if required
 </li>
 <li>
 Team player with a positive, can-do attitude
 </li>
 <li>
 Strong organizational skills with the proven ability to prioritize
 </li>
 <li>
 Possess high ethical standards, being an example of professionalism to others
 </li>
 <li>
 Ability to solve problems while maintaining compliance with all policies, procedures, and regulations, including those related to integrity, conduct, and professionalism
 </li>
 <li>
 Must be able to embody CIAT&rsquo;s mission, vision, purpose and values
 
 
 </li>
 </ul>
 
 Position Type and Expected Hours of Work
 
 
 
 Days and hours of work are Monday through Friday with schedule rotations of weekend and evening hours.
 
 
 
 Supervisory Responsibility
 
 
 
 This position has no supervisory responsibilities.
 
 
 
 Location
 
 
 
 This is a remote position. Work must be conducted in locations that have been approved by the company. Company authorization is necessary for relocation or work from other locations, even if temporarily.
 
 
 
 Values
 
 
 
 Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are demonstrated during business each day. Our values set expectations for how employees and managers interact with every person while representing the company.
 
 
 <ul>
 <li>
 We are passionate about education and student success.
 </li>
 <li>
 We value integrity and excellence in our employees and students.
 </li>
 <li>
 We treat ourselves and our students with dignity and respect.
 </li>
 <li>
 We believe in and encourage innovation at our school to better help our students succeed.
 </li>
 <li>
 We have a customer centric focus, and we want people highly committed to achieving goals, where our success equals student&rsquo;s success.
 </li>
 <li>
 We are accountable for our actions, and if errors occur, we focus on preventing future errors and moving forward.
 </li>
 <li>
 We have a growth mindset, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals.
 </li>
 <li>
 We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues.
 </li>
 <li>
 We commit to fostering an inclusive and supportive learning environment that respects the diversity of students&rsquo; backgrounds, experiences, and perspectives.
 </li>
 <li>
 We foster lifelong learning and professional development.
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 
 Requirements
 
 
 
 These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions:
 
 
 <ul>
 <li>
 Essential functions of this role require sitting for extended periods of time
 </li>
 <li>
 Ability to type, use a computer to search for information and input information while speaking on the phone is required
 </li>
 <li>
 The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role
 </li>
 <li>
 The employee will be required to compute simple to simple mathematical calculations as a normal part of this role
 </li>
 <li>
 Must be able to lift, carry, and transport items up to 20 pounds and handle setup for various events as required
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment, as the company will for employees working on campus.
 
 
 Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to.
 
 
 The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodations and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws.
 
 
 This remote work policy is designed to comply with all relevant local, state, and federal laws.
 
 
 
 When in the office
 
 
 
 When in the office, employees are expected to follow all workplace safety rules, security protocols, and professional conduct guidelines. They should maintain a clean and organized work area, be punctual, and actively engage in in-person meetings, collaboration, and training as scheduled. The in-office environment may involve occasional noise, shared workspaces, and use of common areas, and employees are expected to be respectful of others working nearby.
 
 
 
 AAP/EEO Statement
 
 
 
 California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology employees to perform their job duties may result in discipline up to and including discharge.
 
 
 
 Other Duties
 
 
 
 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
 
 
 
 Salary Range
 
 
 
 The expected started starting salary for the Student Success Advisor - Bootcamp Division is $25.00-$28.00 hourly/DOE. We base salary offers on a variety of considerations, such as education, experience, equity and other business and organizational needs.
 
 
 #ZR
 
 
 Salary Description $25-$28 hourly/DOE
</div>

Student Success Advisor - Bootcamp Division

Oregon Tech

<div><div>Position Summary
</div><div><div><div><div>Department Summary</div>
<div><div>We power the potential of first-generation students, low-income students, and students with disabilities. Our dedicated staff provides services and support in the following areas: 
</div><ul><li>One-on-one and group tutoring</li>
<li>Academic, career, and financial aid planning</li>
<li>Peer mentoring and networking with other students</li>
<li>College success classes, faculty-led sessions, and workshops</li>
<li>Assistance with applying for financial aid, scholarships, and grants</li>
<li>Community building and cultural events</li> 

</ul><div>
 
For additional information, please visit: https://www.oit.edu/academics/cares/tech-opportunities-program</div></div>
</div> 
<div><div>Position Summary</div>
<div><div>The Tech Opportunities Program (TOP) is Oregon Tech&rsquo;s federally funded TRIO Student Support Services (SSS) program. TRIO SSS is designed to support the academic success, retention, and graduation of first-generation, low-income students, and students with disabilities. 
</div><div>The TOP (TRIO) Student Success Advisor provides holistic, wraparound advising and support to a caseload of approximately 75 students participating in the program. This position supports student success by offering academic, financial, career, and personal advising; teaching student success courses; coordinating program events; and supervising peer mentors. This position requires occasional evening and overnight travel to support student programs and attend professional conferences. 
</div><div>The Advisor collaborates with campus and community partners to connect students with appropriate resources and ensure compliance with federal TRIO regulations. 
</div><div>This role is ideal for individuals passionate about advancing equity in higher education and supporting historically underserved student populations.</div></div>
</div> 
<div><div>Minimum Requirements</div>
</div> 
<div></div><div><div>Additional Requirements</div>
<ul><li>Bachelor&rsquo;s degree in Education, Counseling, Public Health, Social Work, Psychology, Sociology, or a related field</li>
<li>One (1) year of experience providing direct service, advising, or support to student or client populations</li>
<li>Experience working with or supporting individuals from low-income or underserved backgrounds, and an understanding of systemic barriers to education</li>
<li>Demonstrated ability to manage multiple responsibilities and priorities effectively</li>
<li>Strong written and verbal communication skills</li>
<li>Excellent organizational and record-keeping skills</li>
</ul>
</div> 
<div><div>Preferred Qualifications</div>
<ul><li>Two (2) years of experience advising or supporting college students</li>
<li>Experience working with first-generation, low-income, or students with disabilities</li>
<li>Prior participation in or employment with a TRIO program or similar program serving historically underserved populations</li>
<li>Bilingual or multilingual skills (Spanish preferred)</li></ul></div></div></div></div>

TOP (TRIO) Student Success Advisor

Spalding University

<div>Nursing Pathway Coordinator
(Pre-licensure Nursing Student Success Advisor)
JOB LOCATION:
Fully Remote
Hybrid (Some remote work some on campus work)
X On Campus
The Nursing Pathway coordinator is responsible for managing the nursing pathways for pre-licensure BSN. This role will help the expansion and diversification of Spalding University's nursing student population and geographical reach. This position follows students in the pathway from initial admission to the university to admission to the nursing program thus requires advising and creating course schedule planners for the students. The pathway coordinator works closely with the School of Nursing, the Admissions Office, and offices across campus to support the progression of pre-licensure students into the professional licensure nursing programs, such as traditional and accelerated second degree.
Salary/Hourly wage for this position is $50,000 yearly with a comprehensive benefits package which includes medical coverage, 403b, 23 Paid Time Off days, 21 Holidays, tuition remission, travel reimbursement, cellphone allowance, and much more. This position is funded by a Department of Labor grant and position may be contingent on continued grant funding.
This position requires a Bachelor&rsquo;s degree and experience working in a higher education setting.
Reports to: Director of Academic Advising and Student Success<ul><li>
INTERRELATIONS 
Regular or daily contact with Chair of Nursing and BSN Director, the Admissions office, faculty, staff, and students.</li><li>
The position requires monthly reporting to SpaldingPATH Director.
</li><li>Must have an appreciation and respect for diverse populations.
</li></ul>DUTIES AND RESPONSIBILITIES
Using a proactive and holistic approach, the Nursing Pathway Coordinator will assist students in their course progression, planning, and preparation for the professional licensure nursing programs.
<ul><li>Act as liaison with Admissions, Marketing, and Nursing Faculty to address concerns, student needs, and share data.</li><li>
Provides monthly or quarterly reports to Pathway quarterly meetings as required by the grant.
</li><li>Accompany Admissions on recruitment events as requested.</li><li>
May require occasional weekends or evenings for informational events (BeSU, Open House, etc)</li><li>
Established contact with each student admitted to Spalding University interested in BSN nursing degree (Accelerated Second Degree or traditional nursing programs). Complete progression pathways for each student, conduct consistent contact with students in pathway and advise students along the pathway</li><li>
Advise students individually regarding academic core and/or department requirements, appropriate class selection, academic policies and procedures, and campus resources.</li><li>
Assist students from point of enrollment to the start of Nursing classes in meeting requirements for admission into upper-division nursing program, utilizing tools such as Slate.</li><li>
Refer students to campus resources and conduct follow-up as needed.</li><li>
Reduce student stop-out gap by communicating with Student and Academic Success staff on barriers to student success and providing students with timely interventions if/when they encounter barriers.</li><li>
Provide advising for prospective transfer students regarding program requirements and graduation requirements. Identify students who are prepared to make application to the upper-division of the School of Nursing, and assist the SON with compiling materials for admissions review.
</li></ul>SKILLS AND EDUCATIONAL REQUIREMENTS<ul><li>
Organizational, communication, and follow upskills combined with a strong work ethic and a goal-oriented, self-motivated approach toward achieving consistent results.</li><li>
Strong written and verbal communication skills</li><li>
Strong interpersonal skills and the ability to establish rapport and relationships with multiple constituents</li><li>
Computer skills including proficiency with the Microsoft Office Suite, as well as experience using customer relationship management systems (CRM) and the ability to learn new systems quickly</li><li>
Excellent communication and listening abilities: persuasive and negotiation skills, strong professional writing, public speaking, interpersonal and public relations skills</li><li>
Experience creating promotional marketing material is a plus</li><li>
1-3 years&rsquo; advising experience required</li><li>
1-3 years&rsquo; experience in recruitment, admissions, or higher education</li><li>
Academic platforms (Slate, Colleague, etc.) experience preferred)
</li></ul>PHYSICAL DEMANDS AND WORKING ENVIRONMENT Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor or standing; may require adjustment of schedule to include some evening and/or weekends.
CONTACT
All applications are made through the Paycom Applicant Tracking System.
ABOUT SPALDING UNIVERSITY:
Spalding University offers a comprehensive package including medical, dental, vision, Spalding matching contribution up to 5% to your 403b/Roth retirement plan, generous Paid Time Off program, Parental Leave, paid holidays, paid life insurance and long-term disability, paid time for volunteering, and more.
Situated in the heart of downtown Louisville, Kentucky&rsquo;s largest city, Spalding University combines a rich social justice history and a commitment to community service as we attract students who desire a high-quality education in a very personalized setting. An engaged faculty serves nearly 2,000 students at the bachelors&rsquo;, master&rsquo;s and doctoral levels, providing real-world learning in liberal and professional studies.
Faculty, staff and students are united by the institutional mission: Spalding University is a diverse community of learners dedicated to meeting the needs of the times in the tradition of the Sisters of Charity of Nazareth through quality undergraduate and graduate liberal and professional studies, grounded in spiritual values, with an emphasis on service and the promotion of peace and justice.
With a focus on service and leadership, Spalding offers all students a mission-driven connection to community and comprehensive learning resources while striking a distinctive balance serving the educational needs of both the traditional student and the working student. In addition, our unique 8-week class delivery format affords students scheduling flexibility amidst other life responsibilities.
Spalding aspires to become the first choice for students of compassion and service. Celebrated for a rigorous yet nurturing environment, emulated for interdisciplinary collaborations, and acclaimed for contributions to the community.
Spalding University is an Equal Employment Opportunity employer. The University complies with all federal, state and local equal employment opportunity laws. It is the University&rsquo;s policy not to discriminate against any individual or group of individuals and to provide equal employment opportunity to all qualified persons regardless of race, color, national origin, age, disability, religion, sex, pregnancy, sexual orientation, gender identity, marital status, military status, veteran status or other protected status. All job offers are contingent upon successful completion of a criminal background check.</div>

Nursing Pathway Coordinator (Pre-licensure Nursing Student Success Advisor)

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Nursing Pathway Coordinator (Pre-licensure Nursing Student Success Advisor)