student success coach

Fox Valley Technical College

<div><div><b>Student Success Coach</b><br>
<br>
<b>Fox Valley Technical College</b></div><br>
<b>
Job Category</b><br>
Regular Support Staff<br>
<b>FVTC Worksite</b><br>
Appleton Main Campus<br>
<b>Hours Per Week</b><br>
40<br>
<br>
<b>Job Description Summary</b><br>
The Student Success Coach is responsible for meeting with all incoming assigned program core students. The individual will work with Academic Advisors and faculty to develop a process for identifying and arranging student success rubrics. Students identified to need additional course remediation, assistance, and tutoring will have regularly assigned meetings with the program Student Success Coach. Meeting with a Coach will also be optional and available for all program students. This position will work with identified students to develop success plans, connect students to internal and external resources, and assist with student remediation options.<br>
<br>
<b>Job Description</b><br>
<b>Essential Functions and Responsibilities</b><br>
<b>The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned.</b><br>
<br>
<b>Student Success Coaching:</b><br>
<ul><li>
Collaborate with faculty and students to create individual student success plans.</li><li>
Monitor student success plan progress through regular meetings and interventions.</li><li>
Monitor attendance in mandatory academic sessions for WTCS Completion Grant participants and intervene as needed.</li><li>
Assist with developing and monitoring student and peer mentoring groups.</li><li>
Consolidate, develop, and share learning management resources (e.g., study skills, professionalism, remediation skills) for students.</li><li>
Recommend students for continuation in intensive support or utilize a rubric for removal from remediation.</li><li>
Support participants by referring them to appropriate College resources to achieve academic goals.</li><li>
Assist faculty with guidance and mentoring support for students in academic achievement, college awareness/readiness, school success, and life-skills.</li><li>
Provide excellent customer service by assisting instructors and students in improving academic achievement, identifying additional resources as needed.</li><li>
Deliver a range of academic and instructional support services, including coordinating tutoring, identifying college and community resources, and encouraging participation in remediation/enrichment programs.</li></ul><br>
<b>
Team Collaboration:</b><br>
<ul><li>
Connect with advisors and faculty to identify students needing remediation.</li><li>
Attend course review sessions and collaborate with adjunct educators for resources, content development, and interventions.</li><li>
Participate in program success committees and monitor program re-entry students.</li><li>
Collaborate with industry partners and review data to ensure students demonstrate FVTC Employability Essentials.</li><li>
Assist with division alignment with FVTC student retention efforts.</li><li>
Track participant progress and success in their program courses.</li><li>
Actively participate in meetings to provide optimal support and opportunities for program participants.</li><li>
Work collaboratively with organizations to coordinate student orientation.</li><li>
Assist with training and updating staff on internal resources for student support.</li></ul><br>
<b>
Program Planning and Delivery:</b><br>
<ul><li>
Provide recommendations for student entry requirements and resource support for the WTCS Completion Grant program.</li><li>
Utilize technology for tracking and grant reporting related to the WTCS Completion Grant.</li><li>
Monitor supply inventories and requisition supplies as needed for effective operations.</li><li>
Coordinate the design, procurement, and distribution of promotional and marketing materials.</li><li>
Process requests, room reservations, and room set-ups for student success events.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<b>Education and/or Experience Requirements:</b><br>
<ul><li>
Minimum Associates Degree required, preferably in a field related to education, administration, or human service.</li><li>
Minimum of two years of demonstrated, direct occupational experience with student success related activities, required.</li><li>
Demonstrated experience in building relationships with clients and understanding their diverse life situations with the demonstrated ability to assist them in their process of enrolling educational services and assisting in obtaining other support services.</li></ul><br>
<b>
Licenses, Certifications, and Other Requirements:</b><br>
<ul><li>
Ability to identify needed action without continual direction.</li><li>
Excellent organizational skills with the ability to work under pressure.</li><li>
Flexibility in work schedule is required.</li><li>
Ability to work with highly detailed regulations and procedures.</li><li>
Adaptability and the ability to perform in a quickly changing environment.</li></ul><br>
<b>
In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
</b><br>
<br>
<b>Work Environment</b><br>
<ul><li>
Work will be completed in a hybrid environment, both in person and virtually.</li><li>
Work is typically performed in a classroom, office, and virtual setting.
</li>Work is typically performed during normal operating hours.<br>
<li>
</li></ul><br>
<br>
<b>Work environment may change based upon college needs.</b><br>
<br>
<b>Physical Requirements</b><br>
<ul><li>
Sitting: This role requires extended periods of sitting while performing tasks and utilizing computer systems.</li><li>
Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace.</li><li>
Lifting and Carrying: The role requires minimal lifting and carrying of light to moderate items (20 lbs).</li><li>
Fine Motor Skills: This role may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers.</li><li>
Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury.</li><li>
Communication: Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means.</li>
Travel: Position may require off-site interventions, fieldwork, or travel for professional development.<br>
<li>
</li></ul><br>
<br>
<b>EOE/ADA Statement</b><br>
<br>
Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.<br>
<br>
<b>Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.</b><br>
<br>
<b>Additional Information</b><br>
<br>
Rate: $24.53 - $28.86 per hour.<br>
<br>
Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data.<br>
<br>
Note: Internal applicants' wage will be based upon the applicable compensation guidelines.<br>
<br>
At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid vacation, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, cafe, printing services, Trilogy Salon &amp; Spa, and more.<br>
<br>
Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities.<br>
For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - rayon.brown6751@fvtc.edu (Affirmative Action), TitleIX@fvtc.edu (sex-based discrimination or harassment), or Dan Squires - daniel.squires3328@fvtc.edu (Disability related discrimination).<br>
<br>
<b>To apply, please visit: </b><b>https://fvtc.wd1.myworkdayjobs.com/en-US/FVTC/job/Appleton-WI/Student-Success-Coach_JR2026-1588</b><br>
<br>
<i>Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace.</i><br>
<br>
jeid-71d8fe7527c38c4195c8e11053d1c444</div>

Student Success Coach

The University of Texas at San Antonio

<div></div><div><b>Location:</b> San Antonio, TX<br>
<b>Regular/Temporary:</b> Regular<br>
<b>Job ID:</b> 14647<br>
<b>Full/Part Time:</b> Full Time<br>
<br>
<b>Position Information</b><br>
<br>
<b>The University of Texas at San Antonio</b> (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence - advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn.<br>
<p></p>
<b>
Salary Range</b>: Up to $62,000 annualized, commensurate with education, experience, and qualifications.<br>
<br>
<b>Job Type</b>: Full Time<br>
<br>
<b>Posting Close Date</b>: Applications will be accepted through 11:59 PM CDT on January 9, 2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.<br>
<br>
<b>Required Application Materials</b>:<br>
<ul><li>
Resume is required<br>
</li><li>
Cover Letter is required<br>
<br>
<b>Job Details</b><br>
<br>
<b>Job Summary</b><br>
<br>
The Fostering Futures Senior Student Success Coach supports undergraduate and graduate students at UTSA with a history of foster care through a holistic, trauma-informed caseload model, while also serving as the lead trainer and supervisor for the Fostering Futures Student Success Coach team. This role provides individualized coaching, mentorship, and resource navigation to promote academic persistence, personal wellbeing, and timely graduation. The Lead is responsible for developing strategic outreach campaigns, ensuring consistency in coaching practices, and fostering collaboration with campus and community partners to ensure wraparound support and advocacy for students' educational and life success.<br>
<br>
<b>Core Responsibilities</b><br>
<ul><li>
Supervises and supports the Fostering Futures Student Success Coaches, providing guidance, mentorship, and performance feedback.
</li><li>Leads onboarding and ongoing training for Success Coaches, including trauma-informed practices, coaching techniques, and UTSA systems.
</li><li>Ensures consistency and quality in coaching practices, documentation, and student engagement.
</li><li>Serves as a resource and escalation point for complex student cases.
</li><li>Manages the FFP pantry by promoting pantry access, tracking needs and requests of students, managing inventory, and providing information regularly to the BCFES Director and/or Administrative Associate on needs for purchasing inventory.
</li><li>In collaboration with other BCFES &amp; FFP staff and leadership, utilizes data collected from the Strengths and Needs assessments to inform the creation and implementation of Fall/Spring workshop programs and Summer programming.
</li><li>Maintains a reduced caseload of students with a history of foster care to stay connected to direct service.
</li><li>Conducts intake screenings, strengths and needs assessments, and develops individualized success plans.
</li><li>Provides ongoing coaching and mentoring through in-person and virtual settings.
</li><li>Monitors student academic progress, communicating with each student on a personalized basis; intervening as necessary to assist those students having difficulty.
</li><li>Regularly uses student success technology (e.g., Civitas, Salesforce, etc.) to manage caseload, facilitate outreach, conduct campaigns, and input documentation/notes on student services and individualized success plans.
</li><li>Maintains accurate records of student advising, mentoring, tutoring, etc. contacts, progress toward degree, and other student learning activities.
</li><li>Supports students in navigating tuition and fee waivers, FAFSA, ETV, and other financial aid resources.
</li><li>Refers students to appropriate campus and community services.
</li><li>Maintains and utilizes a UTSA One Card to issue Emergency Funds.
</li><li>Designs and implements outreach campaigns to increase student engagement with FFP services, workshops, and resources.
</li><li>Coordinates communication efforts across the program, including newsletters, social media, and event promotion.
</li><li>Coordinates and plans events such as graduation celebrations, early start programming, etc.
</li><li>Analyzes engagement data to inform outreach strategies and improve student participation.
</li><li>Develops a working knowledge of tuition and fee waivers, federal Education and Training Voucher (ETV) program, FAFSA, and any other foster care specific education funding.
</li><li>Participates in meetings with campus/community champions to advocate for student wellbeing.
</li><li>Collaborates with FFP staff, Student Success units, and external partners to coordinate support.
</li><li>Promotes access to the FFP pantry and emergency funds.
</li><li>Collaborates with college Student Success Centers, Career Services, Academic Advising, Academic Support Programs, and other university departments to ensure coordinated support for students.
</li><li>Serves as a liaison between students and campus partners to facilitate access to tutoring, career readiness resources, advising, and other academic services.
</li><li>Represents FFP in campus-wide initiatives and committees focused on student success.
</li><li>Engages in ongoing training, including trauma-informed care and coach certification.
</li><li>Maintains compliance with FERPA, UTSA policies, and mandated reporting requirements.
</li><li>Upholds confidentiality and ethical standards.
</li><li>Performs other duties as assigned.</li></ul><br>
<b>
Required Qualifications</b><br>
<ul><li>
Bachelor's Degree in a related field.</li><li>
Three (3) year of related work experience.</li><li>
This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Master's Degree in a related field.</li></ul><br>
<b>
Knowledge, Skills, and Abilities</b><br>
<ul><li>
Communication.</li><li>
High Confidentiality.</li><li>
Foster Care System.
</li><li>Trauma-Informed Practices.</li><li>
Education Funding.
</li><li>Coaching and Mentoring.
</li><li>Community Services.
</li><li>Student Advocation.</li></ul><br>
<b>
Working Conditions</b><br>
<ul><li>
Office Environment.
</li><li>After hours and weekend work is required on an occasional basis.</li></ul><br>
<b>
Physical Demands</b><br>
<ul><li>
Sedentary work; sitting most of the time.</li><li>
Exerts up to 10 lbs. of force occasional.</li><li>
Repetitive use of a keyboard at a workstation.</li></ul><br>
<p></p>
This position will work primarily<b> on campus</b>. Travel and parking expenses are the employee's responsibility.<br>
<p></p>
This position is contingent upon a successful background check. Verification of a valid driver's license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.<br>
<br>
<b>Equal Employment Opportunity</b><br>
<br>
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.</li></ul></div>

Senior Student Success Coach

Augusta University

<div><div><div><ul><li></li></ul>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<div>
<div><div><p>Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.</p><p><br>
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.</p><p><br>
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.</p><p><br>
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Location</b></h2>
<div>
<div><div><p>Augusta University &iquest;</p><p><br>
</p><p>Our Health Sciences Campus:
</p><p>1120 15th Street, Augusta, GA 30912</p><p></p><p><br>
Our Summerville Campus:
</p><p>2500 Walton Way, Augusta, GA 30904</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
College/Department Information</b></h2>
<div>
<div><div><p>Augusta University Online (AU Online) is designed to take the university into the 21st century with advanced learning technologies for AU students. Deploying best-in-class online educational methods, techniques, and models of student support, AU On6ne is designed to support our faculty in developing leading-edge online instruction.</p><p>
Focused on fostering a sense of belonging among our online students, and creating exceptionally engaging classroom experiences, our team is committed to extending the reach of AU through advanced marketing and digital technologies. Our close-knit team embraces the values of performance, innovation, and providing a personalized teaming &quot;experience like no other&quot; in online education.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
<div>
<div><div><p>This position will be reporting to the Director of Online Student Support, the Online Student Success Coach is an integral part of Augusta University Online (AUO) with the primary goal of enhancing student retention and success rates. This role combines hands-on student engagement with data-driven initiatives, ensuring students receive personalized and proactive care. The role will serve as a member of the Online Student Success team. The Online Student Success Coach will help support student academic success, persistence, and retention, from matriculation to degree completion. The primary aim of a student success coach is to help students build connections, maintain degree audit records, and collaborate with campus partners for an assigned caseload of students who will work closely with Department Chair(s) or Program Director(s) and Graduate Faculty Advisor(s) to develop short-term and long-term goals to meet the advising needs of the growing number of online students.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
<div>
<div><div><p>The duties include, but are not limited to:</p><p>
ADVISING, STUDENT SUPPORT, AND ENGAGEMENT: Provide personalized, ongoing coaching and support to online students to enhance their academic performance, engagement, and overall student experience. Develop and implement success strategies for individual students, addressing challenges such as time management, study skills, and academic progress. Including providing early interventions and case management for at-risk students identified. Refer students to appropriate resources as needed. Liaise with staff, counseling services, and other departments as needed to facilitate comprehensive student support. Advocate for student needs and work collaboratively with faculty and staff to address barriers to student success. Collaborate with the admissions team to facilitate an effective bridge in onboarding new students, easing their transition to online learning and setting them up for success. Advise students on Augusta University policies, handbooks, procedures, program requirements, practicum/internship requirements, and all other academic matters. Coach students through the petition and appeals process and registration, course selection, programs, and academic opportunities. Conduct exit interviews, capturing lessons learned.<br>
<br>
RECORD MANAGEMENT: Maintain up-to-date notes and record keeping of each student meeting, email, and phone conversation as pertaining to academic progress through the student information system (SIS), customer relations management (CRM) system, and learning management system (LMS). Assist the Director in monitoring, tracking, and evaluating the effectiveness of retention activities and intervening proactively when signs of academic distress or disengagement are detected. Document and disseminate curriculum exceptions. Manage graduation progression for students. Create and update advising processes and policies. Collaborate in the development of assessment plans and tools related to retention efforts. Conduct regular assessments on student engagement, satisfaction, and success measures.<br>
<br>
RESOURCE DEVELOPMENT AND COLLABORATION: Support the delivery of online resources, including tutoring, academic advising, and mental health resources. Work closely with the IT department to facilitate the effective use of digital tools and platforms that enhance online student engagement and success. Collaborate with faculty and staff across different departments to ensure alignment between student support services and the institution's overall goals. Serve on various committees, as requested.<br>
<br>
OTHER: Perform other duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives. Understands responsibilities with respect to Title IX, FERP A, and other compliance requirements. Participate in ongoing professional development activities curated by the Director.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Required Qualifications</b></h2>
<div>
<div><div><p>Bachelor's degree from an accredited college or university and one year of related experience.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2>
<div>
<div><div><p>Master's degree from an accredited college or university</p><p>
Previous experience with online students</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills, &amp; Abilities</b></h2>
<div>
<div><div><p><b>KNOWLEDGE</b><br>
<b>Academic Landscape: </b>Understand the broader educational landscape, including the challenges and opportunities unique to online learning and graduate-level education.<br>
<b>Student Development Theories:</b> Familiarity with student development theories to facilitate the holistic growth of students.<br>
<b>Technological Proficiency</b>: Proficient in the use of digital technology, including learning management systems (LMS), student information systems (SIS), and other digital tools relevant to the educational setting.</p><p><b>
SKILLS</b><br>
<b>Communication Skills:</b> Ability to communicate effectively, both orally and in writing, to students, faculty, and staff.<br>
<b>Problem-Solving Skills:</b> Capability to identify, analyze, and solve problems that students may face, using creativity and resourcefulness.<br>
<b>Organizational Skills: </b>Ability to manage time efficiently, prioritize tasks, and keep detailed records.<br>
<b>Interpersonal Skills:</b> Ability to build and maintain positive relationships with students and staff.<br>
<b>Teaching Skills: </b>Ability to teach or facilitate learning in areas like study skills, time management, stress management, etc.</p><p><b>
ABILITIES</b></p><p>
Ability to maintain confidentiality<br>
<b>Empathy and Cultural Competence:</b> Ability to empathize with students, understand a wide-range of cultural backgrounds, and work effectively with people from various backgrounds.<br>
<b>Adaptability: </b>Ability to adjust to changes in schedules, student needs, institutional priorities, etc.<br>
<b>Proactive Approach:</b> Ability to anticipate student issues before they escalate and take necessary preventive action.<br>
<b>Motivational Abilities: </b>Ability to inspire and motivate students to achieve their academic goals and stay committed to their programs of study.<br>
<b>Conflict Resolution: </b>Ability to mediate and resolve conflicts that may arise between students or between<br>
students and faculty.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Shift/Salary/Benefits</b></h2>
<div>
<div><div><p>Shift: Days/M-F<br>
<br>
Pay Band: B8<br>
<br>
Salary: Minimum $45,400/annually - Midpoint: $56,700/annually<br>
<br>
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position<br>
<br>
Recruitment Period: Until Filled<br>
<br>
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.<br>
<br>
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.<br>
<br>
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Conditions of Employment</b></h2>
<div>
<div><div><p>All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.</p><p>
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.</p><p>
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.</p><p>
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.</p><p>
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Other Information</b></h2>
<div>
<div><div><div><p>This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. &quot;Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success.&quot;</p><p>
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.</p></div></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h2>
<div><div><div><div>Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.</div></div><br>
<div></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
How To Apply</b></h2>
<div>
<div><div><p>Consider applying with us today!</p><p>
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.</p><p>
https://www.augusta.edu/hr/jobs/</p><p>
Select University Faculty &amp; Staff &gt; External Applicants if you are a candidate from outside the university</p><p>
Select University Faculty &amp; Staff &gt; Internal Applicants if you are a current university employee</p><p></p><p><br>
If you need further assistance, please contact us at 706-721-9365</p></div></div></div></div></div></div>

Online Student Success Coach

Excel High School & College

<p><b>Location:</b> <b>THIS JOB IS BASED IN MINNETONKA, MINNESOTA - </b>Hybrid role (3 days in office, 2 days remote) This is a year-round hybrid position.</p><p><b>Company Overview:</b><br/>Excel Education Systems, Inc. is a fast-growing EdTech company that operates accredited fully online K-12 schools and an accredited online career college. Additionally, under the Learn Stage brand, the company develops digital education applications (LMS/SIS/Digital Curricula/AI-based applications). EES has adopted a &quot;people first&quot; culture, which is the key to our success. We offer a casual, fun, fast-paced, and positive working environment with plenty of opportunities for growth.</p><p><b>Job Statement: </b></p><p>The Success Coach plays a key role in supporting the school&rsquo;s mission to deliver high-quality online education. Acting as the primary contact for new and at-risk students, this position provides academic guidance, program planning, tutoring support coordination, and motivation to help students achieve success. The Success Coach delivers exceptional customer service to students and families through various communication methods to foster a vibrant and inclusive sense of community. By building strong relationships, promoting collaboration, and encouraging engagement, the Success Coach helps students feel connected to the school and their broader educational experience.</p><p>The role also includes responding to student helpdesk tickets, handling incoming admissions calls, and offering immediate assistance to all students as needed. It is a fast-paced position and the ability to multitask is critical.</p><p><b>Position Summary: Success Coach</b></p><p>Excel Education Systems is seeking applicants for a full-time high school student success coach position. The person in this position is part of the school operations team that supports fully online students in their academic journey toward graduation.</p><p><b>Responsibilities Include: </b></p><p><i>Admissions Support:</i></p><ul><li>Respond to admissions-related phone calls, providing accurate and detailed information about programs, application processes, tuition, and enrollment procedures.</li><li>Address inquiries received through website chat, texting systems, and email, ensuring a seamless and positive communication experience.</li><li>Guide prospective students through the enrollment process, offering support with documentation, deadlines, and program selection.</li><li>Collaborate with admissions and marketing teams to refine messaging and improve the prospective student experience.</li><li>Respond to chat messages from the website and texting system.</li><li>Serve as the first point of contact for student support inquiries submitted through the Learn Stage ticketing system, ensuring timely and effective resolutions.</li><li>Support students in navigating the school&rsquo;s online learning platform, addressing technical issues, and ensuring they have the resources needed to succeed.</li></ul><p><i>Academic Support:</i></p><ul><li>Assist students in planning out courses. Guide students in program planning, ensuring they meet academic and personal goals.</li><li>Coordinate support and additional academic resources for students requiring extra assistance.</li><li>Help students develop personalized academic strategies to overcome obstacles and maintain progress in their online education journey.</li><li>Proactively monitor student progress, reaching out to those who may benefit from additional guidance or support.</li><li>Provide timely communication to students to ensure they stay engaged and informed about program requirements, deadlines, and support resources.</li><li>Promote school initiatives, workshops, and webinars to encourage community engagement and academic growth.</li><li>Collaborate with academic departments to identify trends in student inquiries and develop strategies to address common challenges.</li></ul><p><i>Student Support:</i></p><ul><li>Deliver exceptional service to students and families using various communication channels, including phone, email, chat, and text.</li><li>Provide clear and empathetic communication, resolving concerns and addressing feedback to maintain a positive student experience.</li><li>Serve as a liaison between students and other departments, ensuring effective communication and problem resolution.</li></ul><p>*Additional duties as assigned.</p><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Education, Business, Psychology, or a related field. A state teaching license is preferred.</li><li>Ability to speak Spanish is required.</li><li>Excellent verbal and written communication skills.</li><li>Experience working with teen and adult learners, and students from diverse backgrounds.</li><li>Knowledgeable in human dynamics: Understanding the needs and challenges of online students.</li><li>Strong telephone communication skills: Connecting with students and addressing their needs.</li><li>Strong proactive approach, problem-solving abilities and a customer-focused mindset.</li><li>Ability to work independently and manage multiple tasks simultaneously.</li></ul><p><b>Starting Salary: </b>$60,000 - 65,000/year + benefits.</p><p><b>Benefits Include:</b></p><ul><li>Health, dental, ADD, life, and vision insurance</li><li>Retirement plan</li><li>Free Tuition Options</li><li>Paid holidays, vacation, and sick time.</li><li>Onsite restaurant, fitness center, numerous nature walking trails, golf simulator, game room, stocked kitchen, covered parking, 24/7 security.</li></ul><p>Opportunity for advancement in a fast-growing Ed Tech company.</p><p>Skills &amp; Competencies:</p><p>Required:</p><ul><li>High level of communication skills</li><li>High level of organizational skills</li><li>Ability to work effectively with a diverse group of people, including staff, students, parents, and other stakeholders</li><li>Experience working with Word, Excel, and Google, in addition to SIS/LMS and online resources for working remotely with students</li></ul><p>All of the essential job functions are subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individual may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation. This position description is not all-inclusive and may change at the option of the supervisor or department head. Any major change will result in the position being reviewed for reclassification.</p><p><b>Review of applications will begin immediately and continue until the position is filled.</b></p><p>E-Verify Statement of Participation</p><p>Excel Education Systems participates in E-Verify. If you are hired, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</p><p>Excel Education Systems is an equal opportunity employer, committed to enhancing diversity across the institution. Excel Education Systems does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, sexual orientation, gender identity, or any legally protected status. To protect the welfare and provide for the safety of the students, employees, visitors, and resources of Excel Education Systems, background checks, fingerprinting, and drug testing are conducted by the Office of Human Resources on all new and re-hired employees.</p><p>Job Type: Full-time</p><p>Pay: $60,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Language:</p><ul><li>Spanish (Preferred)</li></ul><p>Work Location: Hybrid remote in Hopkins, MN 55305</p>

Student Success Coach - Bilingual

UNIVERSITY OF EVANSVILLE

<div></div><div><div><div><div><div><div><div><p>The University of Evansville (UE) invites applications for a Student Success Coach within our TRIO Student Support Services (SSS) program. This federally funded initiative is dedicated to providing comprehensive academic, personal, and career support to first-generation students, income-eligible students, and students with disabilities.</p>
<p>The Student Success Coach serves as a vital mentor and advocate, helping students overcome barriers to persistence and celebrating their journey toward graduation. If you are committed to educational equity and have a passion for holistic student development, we encourage you to apply.</p>
<p><b>Key Responsibilities</b></p>
<p>The Student Success Coach provides individualized guidance and develops programming that directly impacts student retention and success. Your main duties will include:</p>
<ul><li>Individualized Coaching: Provide one-on-one academic, personal, and career coaching focused on goal setting, time management, self-advocacy, and study skills.</li>
<li>Strategic Programming: Develop and implement needs-based workshops and academic enrichment activities designed to improve annual academic standing and increase graduation rates.</li>
<li>Academic Leadership: Coordinate student-centered mentoring and tutoring; you may also facilitate a first-year, discussion-based course to help new students transition to college life.</li>
<li>Post-Graduate Guidance: Advise students on graduate school exploration, including the admissions process and navigating financial aid options.</li>
<li>Advocacy &amp; Collaboration: Serve as a dedicated advocate for SSS participants across campus, collaborating with faculty and staff to provide a seamless support network.</li>
<li>Digital Engagement: Implement and supervise digital outreach strategies across platforms like LinkedIn and Instagram to keep participants engaged and informed.</li>
<li>Compliance &amp; Reporting: Maintain accurate, confidential student records and assist with data collection for annual performance reporting to the U.S. Department of Education.</li>
</ul>
<p><b>Required Qualifications</b></p>
<ul><li>Education: Bachelor&rsquo;s degree from an accredited institution in Higher Education, Social Work, Education, or a related field.</li>
<li>Experience: Minimum of two (2) years of professional experience working in a TRIO federal program or a similar initiative serving underrepresented or at-risk populations.</li>
<li>Personal Insight: Demonstrated professional or personal experience overcoming barriers similar to those faced by TRIO SSS participants.</li>
<li>Core Competencies: Formal training in student coaching strategies (goal setting, time management) and programming that promotes student persistence.</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul><li>Education: A Master&rsquo;s degree in Higher Education, Counseling, Student Affairs, or a related discipline.</li>
<li>Technical Knowledge: Familiarity with TRIO program objectives, federal reporting requirements, and best practices in student retention.</li>
<li>Interpersonal Skills: Strong organizational skills and the ability to build a positive, inclusive, and respectful learning environment.</li>
</ul>
<p><b>Why Join the University of Evansville?</b></p>
<p>At UE, we are a mission-driven community where every staff member plays a part in changing lives. The TRIO SSS program is a cornerstone of our commitment to diversity and inclusion. In this role, you won't just be an advisor; you will be a transformative force in the lives of students who are often the first in their families to navigate higher education.</p>
<p><b>How to Apply</b></p>
<p>Interested candidates should complete the online application via the University of Evansville&rsquo;s employment portal: http://www.evansville.edu/offices/hr/employmentApp.cfm</p>
<p>The University of Evansville expects all members of its community to treat each other with respect and civility. Harassing behaviors directed towards any member of our community will not be tolerated. As part of its commitment to non-discrimination, the University specifically prohibits harassment based on any other characteristics set forth in its nondiscrimination statement as follows: including race, color, gender, gender identity and expression, sexual orientation, creed or religion, national origin, age, disability, veteran status and all federally protected groups/classes.</p></div></div></div></div></div></div><p></p><div><div><div><div><div><div><br>
</div></div></div></div></div></div><div><div><div><div><p><b>Office Phone</b><br>
812-488-2943<br>
<br>
</p><p><b>Office Email</b><br>
hr@evansville.edu<br>
<br>
</p><p><b>Office Location</b><br>
Room 118, Olmsted Administration Hall</p></div></div></div></div></div>

TRIO SSS Student Success Coach

<div></div><div><b>Location:</b> San Antonio, TX<br>
<b>Regular/Temporary:</b> Regular<br>
<b>Job ID:</b> 15059<br>
<b>Full/Part Time:</b> Full Time<br>
<br>
<b>Position Information</b><br>
<br>
<b>The University of Texas at San Antonio</b> (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence - advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn.<br>
<p></p>
<b>
Salary Range</b>: $53,190 - $56,000 annualized, commensurate with education, experience, and qualifications.<br>
<br>
<b>Job Type</b>: Full Time<br>
<br>
<b>Posting Close Date</b>: Applications will be accepted through 11:59 PM CDT on the listed close date. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.<br>
<br>
<b>Required Application Materials</b>:<br>
<ul><li>
Resume is required and Cover Letter are required<br>
<br>
<b>Job Details</b><br>
<br>
<b>Job Summary</b><br>
<br>
The Fostering Futures Student Success Coach II support undergraduate students at UT San Antonio with a history of foster care through a holistic, trauma-informed caseload model. This role provides individualized coaching, mentorship, and resource navigation to promote academic persistence, personal wellbeing, and timely graduation. The coach collaborates with campus and community partners to ensure wraparound support and advocates for students' educational and life success.<br>
<br>
<b>Core Responsibilities</b><br>
<ul><li>
Manages and maintains regular contact with student caseloads to nurture students and assist in their academic and personal injury.</li><li>
Demonstrates appropriate and positive relationship-building skills with youth, staff, and community supporters.</li><li>
Utilizes skills and tools from the Coach certification training when engaging with students.</li><li>
Responsible for monitoring and assessing undergraduate retention rates, persistence predictions, and academic intervention planning for assigned workload.</li><li>
Conducts intake screenings, strengths and needs assessments, and develop individualized success plans.</li><li>
Provides ongoing coaching and mentoring through in-person and virtual settings.</li><li>
Monitors student academic progress, communicates with each student on a personalized basis; intervenes as necessary to assist those students having difficulty.</li><li>
Uses student success technology (e.g., Civitas, Sales Force, etc.) to manage caseload, facilitate outreach, conduct campaigns, and input documentation/notes on student services and individualized success plans.</li><li>
Maintains accurate records of student advising, mentoring, tutoring, etc. contacts, progress toward degree, and other student learning activities.</li><li>
Support students in navigating tuition and fee waivers, FAFSA, ETV, and other financial aid resources.</li><li>
Refers students to appropriate campus and community services.</li><li>
Responsible for maintaining and utilizing a UTSA One Card to issue Emergency Funds.</li><li>
Develops a working knowledge of tuition and fee waivers, federal Education and Training Voucher (ETV) program, FAFSA, and any other foster care specific education funding.</li><li>
Participates in meetings with campus/community champions to advocate for student wellbeing.</li><li>
Collaborates with Fostering Futures Program staff, Student Success units, and external partners to coordinate support.</li><li>
Promotes access to the Fostering Futures Program pantry and emergency funds.</li><li>
Contributes to the design and delivery of workshops and programming based on student needs.</li><li>
Presents on Fostering Futures Program services to campus and community stakeholders.</li><li>
Utilizes student success technologies (e.g., Civitas, Sales Force, etc.) to track engagement and outcomes.</li><li>
Assists with planning, carrying out, and promoting events and activities such as graduation celebrations, early start programming, etc.</li><li>
Engages in ongoing training, including trauma-informed care and other professional development.</li><li>
Maintains compliance with FERPA, UT San Antonio policies, and mandated reporting requirements.</li><li>
Upholds confidentiality and ethical standards.</li><li>
Performs other duties as assigned.</li></ul><br>
<b>
Required Qualifications</b><br>
<ul><li>
Bachelor's Degree in a related field.</li><li>
One (1) year of related work experience.</li><li>
This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Degree in social sciences.</li><li>
Experience in working with child welfare system/foster youth.</li><li>
Familiar with trauma informed practices.</li></ul><br>
<b>
Knowledge, Skills, and Abilities</b><br>
<ul><li>
Communication
</li><li>High Confidentiality
</li><li>Foster Care System
</li><li>Trauma-Informed Practices
</li><li>Education</li><li>
Funding
</li><li>Coaching and Mentoring
</li><li>Community Services
</li><li>Student Advocation</li></ul><br>
<b>
Working Conditions</b><br>
<ul><li>
Office Environment. Ability to travel to and from meetings, training sessions or other business-related events. Workdays, areas, and work hours may vary based on the needs of the department.</li></ul><br>
<b>
Physical Demands</b><br>
<ul><li>
Ability to exert up to 10 pounds of force to lift, carry, push, pull or otherwise move objects.</li></ul><br>
<p></p>
This position will work primarily<b> on campus</b>. Travel and parking expenses are the employee's responsibility.<br>
<p></p>
This position is contingent upon a successful background check. Verification of a valid driver's license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.<br>
<br>
<b>Equal Employment Opportunity</b><br>
<br>
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.</li></ul></div>

Student Success Coach II, Foster Care Initiatives

University of Pittsburgh

<div><div><p><b>Academic Success Coach, McNair Scholars</b></p></div><div>
Office of the SVC and Provost - Pennsylvania-Pittsburgh - (26001533)</div><div></div><div><p><br>
The University of Pittsburgh is seeking an experienced, collaborative, and student-centered professional for the role of Academic Success Coach on the Student Success Team in the Office of the Provost. Our mission is to &ldquo;advocate and create opportunities for students by providing a system of academic support to boost retention, persistence, and graduation.&rdquo;</p><p>
Under the supervision of the PI/Project Director of the McNair Program, the Academic Success Coach will provide individual and group coaching, assessment, and evaluation to support academic success, a positive student experience, and satisfaction, ensuring student and program retention. They will create and maintain a network of contacts within and external to the University to facilitate student success opportunities. They will also promote and conduct success initiatives and engagement opportunities.</p><p>
We are seeking an Academic Success Coach to facilitate and plan programming for TRIO McNair Scholars, one of the projects within the Student Success Hub portfolio. Collaboratively, Academic Success Coaches also facilitate university-wide academic sponsored activities, including, but not limited to the Student Academic Success Series and Welcome Week.</p><p>
Special consideration will be given to candidates with experience serving at-promise student populations, including first-generation, lower-income college students, and/or exploratory students.</p><p>
Bachelor&rsquo;s degree required; Master&rsquo;s degree in education, counseling, or related area is preferred. Three (3) years&rsquo; experience in advising, academic coaching, student success, retention, and/or support programs or related work required. Excellent oral, written, and interpersonal communication skills, participating in a team environment, giving presentations, and knowledge of MS tools is a plus. Previous experience with student success technology (e.g., EAB) a plus.</p></div><div><div><b>
Job Summary</b></div><p></p><p>
Provides individual and group coaching, assessment, and evaluation to support academic success, a positive student experience and satisfaction to ensure retention. Creates and maintains a network of contacts within and external to the University to facilitate student success opportunities. Promotes and conducts success initiatives and engagement opportunities.</p></div><p></p><div><div><b>
Essential Functions</b></div><ul><li>
Establishes one-on-one relationships with students to support academic success.</li></ul><ul><li>
Facilitates an environment that encourages a sense of belonging.</li></ul><ul><li>
Collaborates with enrollment teams to facilitate a seamless transition into the program.</li></ul><ul><li>
Functions as a member of the Student Success Team and Office of the Provost.</li></ul><ul><li>
Participates in regularly scheduled meetings as needed with Student Success Team and other support/collaborative programs.</li></ul><ul><li>
Develops in-depth knowledge of campus resources in order to connect students, help problem solve, and recognize when to make additional referrals as needed.</li></ul><ul><li>
Coordinates and facilitates program events/workshops focused on student success and optimal learning.</li></ul><ul><li>
Monitors student academic progress and communicates issues with program faculty and advisors as needed.</li></ul><ul><li>
Develops and delivers social engagement and academic success workshops and activities.</li></ul><ul><li>
Becomes knowledgeable of best practices in student success coaching through professional development opportunities, modeling the core values of the National Academic Advising Association (NACADA) Academic Advisor and the Association for the Coaching and Tutoring Profession (ACTP).</li></ul><ul><li>
Partners with communication(s) teams to promote services and programming to students, faculty and staff.</li></ul><ul><li>
Utilizes University student information systems to document and manage student information, with high level of confidentiality.</li></ul><ul><li>
Assists in tracking and processing of student data (e.g., funding, travel, engagement).</li></ul><ul><li>
Creates and administers assessments and other measures to evaluate results of efforts and prepare reports as directed.</li></ul><ul><li>
Other duties, as assigned.</li></ul></div><div><div><b>
Physical Effort</b></div><p>
May be required to stand/move for several hours at a time. May be required to move objects up to 50 pounds with or without assistance of equipment.</p></div><p></p><div><p><i><br>
The University of Pittsburgh is an equal opportunity employer / disability / veteran.</i></p><div><br>
</div></div><div><div><b>
Assignment Category</b></div> Full-time regular</div><div><div><b>
Job Classification</b></div> Staff.Student Support Coach</div><div><div><b>
Job Family</b></div> Academic &amp; Student Services</div><div><div><b>
Job Sub-Family</b></div> Student Services</div><div><div><b>
Campus</b></div> Pittsburgh</div><div><div><b>
Minimum Education Level Required</b></div> Bachelor's Degree</div><div><div><b>
Minimum Years of Experience Required</b></div> 2</div><div><div><b>
Will this position accept substitution in lieu of education or experience? </b></div>Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.</div><div><div><b>
Work Schedule</b></div> Monday- Friday, 8:30 a.m. - 5:00 p.m.</div><div><div><b>
Work Arrangement</b></div> Hybrid: Combination of On-Campus and Remote work as determined by the department.</div><div><div><b>
Hiring Range</b></div> TBD Based Upon Qualifications</div><div><div><b>
Relocation Offered</b></div> No</div><div><div><b>
Visa Sponsorship Provided</b></div> No</div><div><div><b>
Background Check</b></div> For position finalists, employment with the University will require successful completion of a background check</div><div><div><b>
Child Protection Clearances</b></div> Not Applicable</div><div><div><b>
Required Documents</b></div> Resume, Cover Letter</div><div><div><b>
Optional Documents</b></div> Not Applicable</div></div>

Academic Success Coach, McNair Scholars

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