student support advisor

Highland Community College

<div><p><b>Student Advisor (Grant Funded)</b></p>
<p>Highland Community College is seeking a dedicated and student-focused Student Advisor to support participants in the TRIO Student Support Services (SSS) program. This grant-funded, full-time position plays an essential role in promoting student persistence, academic success, and transfer readiness. The position will continue contingent upon ongoing grant funding.</p>
<p><b>Key Responsibilities</b></p>
<ul><li>Advise students and prospective students on course selection, degree planning, transfer pathways, and career exploration.</li>
<li>Assist students in setting and achieving personal, educational, and career goals.</li>
<li>Develop individualized academic plans that reflect each student&rsquo;s goals, academic history, and needs.</li>
<li>Support students with course selection and academic skill development.</li>
<li>Assist with participant assessment, intake, and eligibility documentation.</li>
<li>Review and approve transcripts; conduct degree compliance checks as needed.</li>
<li>Work with students of diverse academic skill levels, including those transitioning from GED or developmental coursework.</li>
<li>Coordinate articulation and transfer functions in collaboration with other Advisors, faculty, and staff.</li>
<li>Lead or support transfer initiatives, including arranging and facilitating college visits.</li>
<li>Maintain accurate and up-to-date articulation information, including IAI codes.</li>
<li>Communicate transfer opportunities and pathways to students.</li>
<li>Oversee the development and maintenance of program services, webpages, and related online resources.</li>
<li>Monitor student progress in reading, writing, and math; provide or refer students for skill-building support.</li>
<li>Develop and teach academic skills workshops, seminars, and courses for program participants.</li>
<li>Work with TRIO staff to create individualized academic success plans for high-risk students.</li>
<li>Serve as a liaison between students and faculty.</li>
<li>Assist with the tutor/mentor program, including facilitating monthly mentorship training sessions.</li>
<li>Advocate for students and help connect them to campus and community resources.</li>
<li>Perform other duties as assigned.</li>
</ul>
<p><b>What We&rsquo;re Looking For</b></p>
<p><b>Education &amp; Experience</b></p>
<ul><li>Bachelor&rsquo;s degree in education, counseling, student personnel, or a related field required.</li>
<li>Master&rsquo;s degree preferred.</li>
<li>Three (3) years of experience in student advising or youth/student programming, OR a combination of education and experience providing the required knowledge and skills.</li>
</ul>
<p><b>Skills &amp; Knowledge</b></p>
<ul><li>Knowledge of advising practices, degree requirements, and transfer processes.</li>
<li>Understanding of college academic programs, student services, and articulation policies.</li>
<li>Familiarity with the needs and barriers of first-generation, low-income, disabled, and underserved students.</li>
<li>Strong ability to assess student interests, abilities, and academic history.</li>
<li>Experience providing tutoring or specialized instruction.</li>
<li>Excellent written and oral communication skills.</li>
<li>Ability to build strong, supportive relationships with diverse populations.</li>
<li>Proficiency in computer applications and data-informed decision-making.</li>
<li>Knowledge of crisis intervention and community resources.</li>
<li>Understanding of FERPA and other applicable privacy laws.</li>
</ul>
<p><b>Why Join Highland Community College?</b></p>
<ul><li>Make a lasting impact on student success, retention, and transfer.</li>
<li>Work in a supportive, student-centered environment.</li>
<li>Be part of a college that values Integrity, Compassion, and Respect, and encourages lifelong learning.</li>
</ul>
<p><b>Salary &amp; Benefits</b></p>
<ul><li><b>Salary range: </b>$45,386 - $68,099 annually</li>
<li>Comprehensive benefits package available at <b>www.highland.edu/employment</b>.</li>
</ul>
<p><b>How to Apply</b></p>
<p>Interested applicants should apply online at <b>www.highland.edu/employment</b>.</p>
<p>Applications are not complete until the following materials are submitted:</p>
<ul><li>Online application</li>
<li>Cover letter</li>
<li>Resume</li>
<li>Unofficial transcripts</li>
<li>Contact information for three professional references</li>
</ul>
<p>For alternative application methods or questions, contact Human Resources at 815-599-3426.</p>
<p><b>Equal Opportunity Employer</b></p>
<p>Highland Community College is an Equal Opportunity Employer. Applications from veterans, minorities, individuals with disabilities, and other diverse groups are strongly encouraged.</p></div><p></p>

Student Advisor (Grant)

University of the Incarnate Word

<div><div><div><div><div>Position Information
</div><p></p><div><div><div><div><b>Position Title</b></div> <div>Academic Advisor I/II-SPS</div>
</div><br>
<div><div><b>UIW Mission</b></div>
<div>University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.</div>
</div><br>
<div><div><b>Position Summary</b></div>
<div>The Academic Advisor I/II at the School of Professional Studies participates in the planning and delivery of academic advising and counseling services, as well as programs that promote comprehensive educational opportunities for all students. The Academic Advisor I/II reports to the Associate Director of Tutoring and Advising Services.<br>
<br>
Note that assigned level (I/II) will be based on qualifications of finalist.<br>
<br>
<i>The School of Professional Studies (</i><i>SPS</i><i>) is an adult-learner centered program that offers certificates, associates, bachelor&rsquo;s, master&rsquo;s and doctoral degrees 100% online.</i>
</div>
</div><br>
<div><div><b>Benefits</b></div>
<div>UIW has been identified year after year as one of the nation&rsquo;s <b>Great Colleges to Work For</b> based on employee feedback. UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave. Tuition benefits include UIW tuition waivers, tuition exchange programs and <b>Brainpower Connection</b> discounts for employees and dependents. Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life/AD&amp;D, long-term disability, pet insurance, an Employee Assistance Program (EAP), wellness programs, employee discount program, Public Service Loan Forgiveness (PSLF) eligibility and more! Please refer to the <b>Human Resources webpage</b><b> </b>for additional details on our benefits and eligibility.</div>
</div><br>
</div></div></div><div><div>Job Duties
</div><p></p><div><div><div><div><b>Job Duty Name</b></div> <div>Essential Job Duties of Advisor I</div>
</div><br>
<div><div><b>Description of Job Duties</b></div>
<div><ul><li>Evaluate and develop degree plan for students.</li>
<li>Evaluate and articulate on acceptance of transfer credits; enter acceptable credits into the main University database.</li>
<li>Register students.</li>
<li>Maintain and update student records.</li>
<li>Assist in development of a schedule.</li>
<li>Update student records.</li>
<li>Perform other duties as assigned.</li><br>
<p></p>
</ul><div>
<br>
<b><i>Note that Level II has additional responsibilities.</i></b>
</div></div></div><br>
</div></div></div><div><div>Qualifications
</div><p></p><div><div><div><div><b>Knowledge Skills and Abilities</b></div>
<ul><li>Proficiency with various Microsoft Excel, PowerPoint, Word, Outlook, and Teams or similar.</li>
<li>Ability to effectively learn internal CRM applications.</li>
<li>Must have strong communication, organization and verbal skills.</li>
<li>Excellent interpersonal skills.</li>
<li>Must be multi-tasked and detail oriented.</li>
<li>Good customer service and problem-solving skills.</li>
<li>Ability to work effectively with individuals from diverse communities and cultures.</li>
<li>Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.</li>
</ul>
</div><br>
<div><div><b>Required Education</b></div>
<div>Bachelor&rsquo;s Degree.</div>
</div><br>
<div><div><b>Required Work Experience</b></div>
<div><b>Advisor I:</b> One (1) year of advising or counseling experience. Note that additional education will be considered in place of experience.<br>
<br>
<b>Advisor II:</b>Three (3) years of experience in an academic advisory, administrative, or educational capacity with college students or adolescents in community youth groups.</div>
</div><br>
<div><div><b>Preferred Qualifications</b></div>
<ul><li>Three years of advising or counseling experience.</li>
<li>Advising or counseling experience in an academic setting.</li>
</ul>
</div><br>
<div><div><b>Required Certifications, Licenses or Registrations</b></div>
<div>None specified.</div>
</div><br>
<div><div><b>Work Hours</b></div>
<div>Mon through Fri 8am to 5pm with extended hours as needed to meet departmental goals to include weekends.</div>
</div><br>
<div><div><b>Physical Demands</b></div>
<ul><li>Ability to lift up to 10 lbs for table set-up/tear-down at events.</li>
<li>Ability to actively engage in events for extended periods of time.</li>
<li>Ability to regularly move about campus and event venues to actively engage potential and current students, as well as attend meetings on and off campus.</li>
</ul></div><br>
</div></div></div></div></div><div><h2 class="jobSectionHeader"><b>Posting Details</b></h2>
<div><div><div>Posting Details
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>AS2235PO</div>
</div><br>
<div><div><b>Number of Vacancies</b></div> <div>1</div>
</div><br>
<div><div><b>Job Type</b></div> <div>Full Time</div>
</div><br>
<div><div><b>Job Category</b></div> <div>Administrator (exempt)</div>
</div><br>
<div><div><b>Desired Start Date</b></div> <div>05/01/2026</div>
</div><br>
<div><div><b>Position End Date (if temporary)</b></div>
</div><br>
<div></div><div><div><b>Reports to</b></div> <div>Director of Student Services</div>
</div><br>
<div><div><b>Salary</b></div> <div>$49,500 Annualized for Level I</div>
</div><br>
<div><div><b>Open Date</b></div> <div>03/18/2026</div>
</div><br>
<div><div><b>Close Date</b></div>
</div><br>
<div></div><div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Special Instructions to Applicant</b></div>
<div><b><i>Note that assigned level (I/II) with corresponding rate will be based on qualifications of finalist.</i></b></div>
</div><br>
<div><div><b>EOE</b></div>
<div>UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).</div>
</div><br>
<div><div><b>Title IX</b></div>
<div>This position is considered a &ldquo;Responsible Employee&rdquo; under Title IX federal regulations and &ldquo;Mandatory Reporter&rdquo; under Texas state law and the UIW Sexual Misconduct Policy. As a Mandatory Reporter, this position requires you as the employee to promptly report any incident that you witness or receive information about Title IX violations. These reporting responsibilities are set out in the UIW Sexual Misconduct Policy.</div></div></div></div></div></div></div></div><p></p>

Academic Advisor I/II-SPS

Ottawa University

<div><p><b>OUR UNIVERSITY</b></p><p><i>
Ottawa University (established in 1865), one of the oldest private liberal arts universities in the United States, is a multi-campus system serving approximately 4000 students through its campuses in Kansas (Ottawa, Kansas- Residential Campus and Overland Park, Kansas- Adult Programs); Arizona (Surprise Residential Campus and OUAZ Adult Programs); Wisconsin (Brookfield Adult Programs); and our OU ONLINE PROGRAM based out of Overland Park, Kansas.
</i></p><p><i>Ottawa University is a regionally accredited, church-related, private university that strives to integrate faith, learning, and life in the academic experiences of students.
</i></p><p><b>* * * * *</b></p><p><b>
JOB SUMMARY</b></p><p>
Responsible for providing academic leadership and instruction within the University through student counseling, academic advising, and guiding students toward successful degree completion. The Academic Advisor: Counsels the student from the point of entry into Ottawa University through to graduation. Monitors the student&rsquo;s enrollment and persistence, curriculum, degree planning activities, financial aid, student account, and is an ombudsman for the individual student throughout the degree-seeking relationship. Solicits support from internal and external resources according to students&rsquo; needs and fosters students&rsquo; academic and professional development through connections with remedial, mentoring, career development, and internship services, as well as other resources offered through the University. Serves as the primary contact between the student and the University in all aspects of the student&rsquo;s life and experience with Ottawa University.</p><p>
</p><p><b>ESSENTIAL FUNCTIONS OF THE JOB</b><i> (provide list of items which are essential to effective outcomes in this role):</i></p><ul><li>
Receives student from the Enrollment Advisor (EA) once enrolled into the University system. Facilitates the online new student orientation course for degree-seeking students and works with other advisors to coordinate delivery of new student orientations at each campus. Conducts initial risk assessment and appropriate follow-up assessments with the student to determine needed or valuable programming and services appropriate for the student. Develops student remedial and tutoring plan as appropriate and necessary. Works with students to create (or update) and maintain a current Graduation Plan. Leads the student toward effectively scheduling and enrolling in courses as guided by the Graduation Plan. Tracks the student&rsquo;s progress and maintains regular contact encouraging consecutive term enrollment and continued academic progress.</li><li>
Advises the student related to concerns, questions, and problems as they arise and provides a connection for the learner with appropriate university services. Serves as a coach and fosters a productive University support system for the student. Serves as central communicator with the student regarding updates and changes to university policies, procedures, and operational processes.</li><li>
Implement established procedures toward providing timely eligibility and funding information to students to guide their financial planning. Assure that all required documents are complete and audits are facilitated as required. Understand and continuously expand knowledge of Title IV financial aid regulations.</li><li>
Meets with the student as needed to update progress and assess needs for tutoring, mentoring, career counseling, internship, service learning, etc. Connects student with appropriate faculty members for further mentoring as needed. Convenes and is an advocate for the use of additional academic and professional resources for the student when appropriate.
</li><li>Conducts exit interview with student at time of graduation or upon leaving the University system.</li><li>
Other duties as assigned</li></ul><p>
</p><p><b>STANDARD UNIVERSITY EXPECTATIONS:</b><b>
</b></p><ul><li>Model and encourage collaboration among University departments assuring effective communication and operations.</li><li>
Understand the University&rsquo;s policies and, procedures, and exercise good judgment accordingly. Assure that University and student information is managed in a confidential and ethical manner in accordance with the University&rsquo;s Code of Conduct and Ethics.</li><li>
Provide leadership through conduct, attitude, and professionalism. Represent the University to students, external groups, faculty, and staff in a way that reflects positively on the University.
</li><li>Be mindful and supportive of the overall Mission of Ottawa University.</li><li>
Exercise Inclusivity in your daily actions accruing alignment within expectations of the University&rsquo;s Mission Statement and Statement of Inclusion, Openness, and Community.</li></ul><p>
</p><p><b>NOTE</b></p><p><i>
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship</i>.</p><p><i>
Ottawa University is committed to equal employment opportunity and does not unlawfully discriminate in recruitment or employment on the basis of race, age, sex, color, religion, disability, national origin, sexual orientation, genetic information, or any other characteristic protected by law.</i></p><p><b>
REQUIRED EDUCATION: </b><i>(education based on essential job duties and requirements consistent with business necessity):
</i><br>
Master&rsquo;s degree in Adult Education, Counseling, Student Services or a related field required.<br>
</p><p><b>REQUIRED EXPERIENCE: (</b><i>experience based on requirements in role and are consistent with business necessity)</i><b>
</b><br>
Five (5) years of experience in higher education; prior experience as an advisor in higher education.<br>
</p><p><b>ADDITIONAL ELIGIBILITY REQUIREMENTS: </b><i>List required and/or preferred certification, industry specific requirements, required or preferred use of equipment, and all necessary job skills, abilities, and knowledge competencies) </i><b><i>Provide a list of items below:</i></b></p><ul><li>
Highly effective interpersonal and life coaching skills</li><li>
Competent working in and knowledgeable of academic and curricular issues</li><li>
Skilled in the use of assessment tools and the application of assessment data</li><li>
Sensitive to and aware of the needs of adult learners</li><li>
Highly effective telephone and communication skills</li><li>
Strong organizational skills</li><li>
Has academic credentials to easily gain the respect of his/her assigned advisee population</li><li>
Understands that advising is a form of teaching and mentoring</li><li>
Effective computer skills to manage and utilize a database driven client record system
</li></ul><p></p><p><b>WORKING CONDITIONS </b><i>(Physical attributes required to perform job duties with or without reasonable accommodation - examples: sitting, lifting #, bending, driving, environmental factors or elements, noise level, stairs in a building, or other factors that will affect working conditions). </i><b><i>Provide a list of items below:</i></b></p><ul><li>
Prolonged periods of sitting.
</li><li>Must be able to lift 5-15 pounds at a time.</li><li>
May require evening/weekend schedule.
</li></ul><p></p><p><b>TRAVEL REQUIREMENTS: </b>No - Travel Required</p><ul><li>
If YES, list type and approximate percentage: None</li><li>
Responsible for driving students and University vehicles as part of job duties (YES/NO): No</li></ul></div>

Student Service Advisor - Academic

College of Southern Idaho

<div><p>Reporting to the Senior Student Success Advisor, Student Success Advisors (SSAs) deliver dependable and proactive support, guidance, and referrals to their designated advisees. SSAs work collaboratively with college faculty, staff, external agencies, and other college and universities to ensure comprehensive student support. This approach enables students to benefit from proactive advising, personalized academic planning, and holistic personal development. SSAs are committed to empowering all students, particularly those deemed at-risk, through purposeful and meaningful interactions that prioritize student-centered learning and success. Additionally, advisors manage student cases diligently, maintaining strict adherence to relevant laws, policies, and regulations.</p><br>
<p></p>
<p><b>
Student Advising (50%)</b></p><br>
<p></p>
<ul>
<li>Student Success Advisors establish personalized and supportive relationships with students, offering avenues for them to remain engaged with our college community.</li>
<li>Deliver high-quality academic advising to students, covering course selection, program requirements, and academic policies, with a particular focus on addressing the needs of all students, especially those in distance learning programs.</li>
<li>Support students in crafting educational plans and establishing academic objectives. As Student Success Advisors, advocate for students by identifying and addressing obstacles that hinder their academic advancement.</li>
<li>Track student progress and step in as needed to ensure their success, including serving as the first reviewer for transfer credits, graduation, and completion information.</li>
<li>Conduct regular check-ins with students to discuss academic performance and address any concerns or challenges.</li></ul><br>
<p></p>
<p><b>
Program Coordination (20%)</b></p><br>
<p></p>
<ul>
<li>Collaborate with faculty and staff to develop and implement academic programs and initiatives.
</li><li>Promote student attendance at orientation sessions and workshops designed for new students, aiming to acquaint them with available academic resources and support services.
</li><li>Assist in coordinating academic events like career fairs, seminars on academic success, and clinics for advising and registration.</li>
<li>Participate in college retention initiatives by implementing student success strategies tailored to specific target populations (caseloads). Monitor withdrawals, academic early alerts, and students on academic probation as part of these efforts.</li></ul><br>
<p></p>
<p><b>
Records Management and Documentation (15%)</b></p><br>
<p></p>
<ul>
<li>Ensure the accuracy of records and utilize BI Reports to track student academic progress, advising sessions, and communications effectively.</li>
<li>Prepare and update academic plans, degree audits, and graduation plans for students.</li>
<li>Generate reports and statistics related to student advising and program outcomes for assessment purposes.</li><br>
</ul>
<p></p><p><b>Student Outreach and Support (10%)</b></p><br>
<p></p>
<ul>
<li>Engage in outreach efforts. Communicate effectively with current and prospective students, community members and college employees, in person, phone, zoom, TEAMS, in writing and by appropriate electronic means, adhering to privacy of student&rsquo;s requirements (FERPA).
</li><li>Reach out to at-risk students to provide additional support and resources for academic success.</li>
<li>The Student Success Advisor designs and executes programs for student success and retention, acts as a referral point to resources for students facing academic challenges, collaborates with counseling services, disability support offices, and other campus resources to meet student needs. Additionally, they help students access tutoring services, academic accommodations, and various support programs.</li></ul><br>
<p></p>
<p><b>
Professional Development and Training (5%)</b></p><br>
<p></p>
<ul>
<li>Participate in ongoing professional development activities to stay informed about current trends and best practices in academic advising.</li>
<li>Attend workshops, conferences, and training sessions related to student success, retention, and advising techniques.</li>
<li>Create and present informative sessions to encourage students to explore academic and career opportunities in additional CSI degree programs and Baccalaureate programs.</li>
<li>Share knowledge and expertise with colleagues through training sessions and mentorship opportunities.</li>
<li>Help with developing and updating departmental and institutional publications, such as catalogs and websites.</li>
<li>Academic advisors are required to work until 5:30 p.m. two evenings per week and be available for late shifts and weekend hours.</li>
<li>Other duties as assigned by the supervisor or Dean of Enrollment Services.</li></ul><br>
<p></p>
<p><b>
Qualifications:</b></p><br>
<p></p>
<ul>
<li>Education: Associates&rsquo; degree required.
</li><li>Bachelor&rsquo;s degree in counseling, education, human services, or related area preferred.</li></ul><br>
<p></p>
<p><b>
Experience:</b></p><br>
<p></p>
<ul>
<li>Preferred: One year of professional experience working directly with students in an academic setting in higher education. Demonstrated experience with online learning and internet technology. At least one year of advising experience in an academic setting in higher education.</li></ul><br>
<p></p>
<p><b>
Knowledge, skills, and abilities required:</b></p><br>
<p><b>
</b></p><ul><li>Ability to communicate effectively, both in writing and orally.
</li><li>Ability to maintain good working relations with students, faculty, staff, and members of the community.
</li><li>Demonstrate a strong organizational skills and leadership ability.</li>
<li>Proficiency in computer applications, including but limited to Microsoft Outlook and MS Office Products (Word, PowerPoint, Excel).
</li><li>Ability to work independently and multi-task, with attention to detail and with a high level of accuracy.</li><br>
</ul>
<p></p><p>The College of Southern Idaho is an equal opportunity employer with a commitment to cultivating and sustaining an environment in which our employees and learners thrive. The College prohibits discrimination on the basis of any legally protected status.</p><br>
<p></p>
<ul>
<li>Tuition assistance for yourself and your immediate family here at CSI, reciprocal agreements for tuition assistance for you at Lewis-Clark State College and Idaho State University.</li>
<li>Free Gym/Recreation center membership for you and your family.</li>
<li>Discounted athletic events.</li>
<li>Discounted Herrett Center events and shows.</li>
<li>Medical &ndash; Select Health</li>
<li>Dental &ndash; Delta Dental/Willamette
</li><li>Vision &ndash; Ameritas/VSP</li>
<li>Retirement plan with the following contribution rates.
<ul><li>Employee Contribution: 7.18%
</li><li>Employer Contribution: 11.96%</li></ul></li></ul></div>

Student Success Advisor

Ross Medical Education Center

<div><div><div><b>STUDENT SUCCESS ADVISOR</b></div></div><div><div><b>
Ross Education Holdings, Inc.</b></div></div><div><div><b>
Fairborn &ndash; Campus based position</b></div></div><div><div><b>
Schedule: Monday-Friday (3) days 8-5 and (2) afternoons 11-8
</b></div></div><div><div>Ross is a growing nonprofit school dedicated to helping all students reach their highest aspirations.</div></div><div><div>
With over 40 campuses across multiple states, we offer certification and degree programs in Nursing, Medical Assisting, Dental Assisting, and more. Our supportive culture and environment empower Ross students and staff to deliver exceptional care to others.</div></div><div><div>
Ross is more than a place to work - we&rsquo;re a community built on shared values. As part of our team, you&rsquo;ll be asked to embody and uphold the Core Values that guide everything we do:</div></div><ul><li><div>
Be Humble, Be Kind, Be a Good Steward, Embrace Accountability, Lead Responsibly and Deliver Exceptional Student Experience</div></li></ul><div><div>
If these principles resonate with you and you&rsquo;re looking to contribute to a purpose-driven team, we&rsquo;d love to meet you.</div></div><div><div>
We value people so our resumes are read by humans. Come find your &quot;WHY&quot; at Ross!</div></div><div><div>
Do you have experience in customer services, mad people skills, and a desire to learn and grow while helping others?</div></div><div><div>
The Student Success Advisor (SSA) works under the direction of the Student Success Director (SSD) and in collaboration with the Ross College, Sylvania VP of Online Operations. The SSA is responsible for meeting the needs of our hybrid students, and providing the support necessary for the hybrid students to succeed at Ross. It Is expected the SSA will follow all compliance requirements and maintain excellent documentation to meet ABHES, Federal, State and internal standards.</div></div><div><div>
Success in this role is accomplished through collaboration and partnering with campus staff and key corporate personnel to ensure compliance, positive outcomes, strong site operations and a healthy and positive working environment for students, staff and faculty.</div></div><div><div><b>
Job Duties and Responsibilities</b></div></div><div><div><b>
Student Retention</b></div></div><div><div>
Responsible for knowing your retention metrics and leading student retention activities for students taking courses through Ross College Online as part of the consortium agreement, such as:</div></div><ul><li><div>
Contacting absent students using multiple methods</div></li><li><div>
Identifying and creating plans for high-risk students to find them academic support for successful program completion</div></li><li><div>
Attending retention calls as scheduled, and program calls when invited, to stay abreast of specific program needs</div></li><li><div>
Collaborating with Faculty and Associate Director to find creative methods to engage these students from day 1 through to their graduation
</div></li><li><div>Responsible for on-ground and virtual orientations</div></li><li><div>
Assist students with basic Canvas LMS tech support as part of the orientation</div></li></ul><div><div><b>
Financial Aid Support</b></div></div><ul><li><div>
Support the initial student experience and registration process by assisting students at kiosk/computer as needed for FA processing and enrollment</div></li><li><div>
Handle follow up with students in the collection of documents at the campus level as requested</div></li><li><div>
Act as a liaison to CFAO to get student questions answered, or appointments scheduled</div></li><li><div>
Handle some account receivable functions including: accepting other limited payments at the campus, distributing receipts, making bank deposits, etc.</div></li><li><div>
Is available to answer questions on Title IV funding</div></li><li><div>
Accepts full responsibility as School Certified Official for Veteran Affairs funding</div></li></ul><div><div><b>
Career Services Support</b></div></div><ul><li><div>
Assist with document collection for hybrid students</div></li><li><div>
Assists with student/graduate communication and follow up to support outcomes</div></li><li><div>
Works collaboratively with Career Services team to prepare students for externship as needed</div></li><li><div>
Prepares Certificates of Completion/Diplomas and graduate material</div></li><li><div>
Plans and attends annual graduation celebration</div></li></ul><div><div>
Other Student and Campus Support</div></div><div><div>
Additional duties as assigned</div></div><div><div><b>
Expected Campus Outcomes</b></div></div><ul><li><div>
Achieve required minimum of 70% retention rate for each program</div></li><li><div>
Maintain Documents required packaging status at 95% and above</div></li></ul><div><div><b>
Benefits</b></div></div><ul><li><div>
Health, Dental &amp; Vision Insurance</div></li><li><div>
Paid Time Off</div></li><li><div>
401(k)</div></li><li><div>
Life Insurance</div></li><li><div>
Tuition Reimbursement</div></li><li><div>
Monthly Pay - Direct Deposit</div></li></ul><div><div><b>
Requirements</b></div></div><div><div>
Associates Degree from an institution accredited by an agency recognized by the U.S. Department of Education or the Council of Higher Education Accreditation (CHEA). Internal candidates may appeal for an exception from the SVP of Operations.</div></div><ul><li><div>
2+ years&rsquo; work experience in banking, office administration, or general office with emphasis on customer service or related work. Prior experience in post-secondary education setting preferred</div></li><li><div>
Ability to work at least two evenings a week</div></li><li><div>
Campus base position - not remote</div></li><li><div>
Comfortable asking students for payments and documents</div></li><li><div>
Protection of student and/or employee privacy is expected in the handling of confidential and/or financial information.</div></li><li><div>
Protection of the corporation and privacy of corporate proprietary and confidential information is expected</div></li><li><div>
Must have sufficient visual and auditory ability to operate computer equipment, use telephone, read materials, and office equipment</div></li><li><div>
Professional communication encompasses written, oral, visual and digital communication. Successful communication skills are required for working at Ross and involve the following: writing, reading, editing, speaking, listening, software applications, data entry and reporting, and Internet research.</div></li><li><div>
Ability to build rapport with students and staff</div></li><li><div>
Ability to work with different teams</div></li><li><div>
Ability to remain focused and adapt quickly in fast-paced work environment</div></li><li><div>
Ability to achieve goals; We work to make our students successful and we measure that in our individual and team accomplishments</div></li><li><div>
Strong attention to detail &amp; accuracy, and commitment to quality</div></li><li><div>
Ability to organize your work and meet deadlines</div></li><li><div>
Demonstrate professionalism in manner, dress and conduct as a representative of Ross and a student mentor</div></li><li><div>
Adhere to Ross Code of Conduct and Professional Ethics</div></li></ul><div><div><b>
Ross Education is an Equal Opportunity Employer</b></div></div></div><p></p>

Millikin University

<div><div><p>This position will provide academic advising to 1st year students at Millikin University. The Professional Advisor supports one of the four (4) academic units on Millikin&rsquo;s Campus: The College of Arts and Sciences, the College of Fine Arts, the College of Professional Studies, or the Tabor School of Business. This role supports students in promoting their academic success, managing their course plans and schedules, and engaging in transformational advising. The Professional Advisor provides high-quality, proactive academic advising and support to students. Which includes assisting students in course selection and requirements for special focus areas, setting academic goals, proctoring study experiences, and developing and facilitating workshops that focus on fostering academic skills and executive functioning skills. This position is not eligible for remote work.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include, but are not limited to, the following:
</p><ul><li>Deliver transformational academic advising experiences for all assigned students.</li><li>
Provide supplemental advising and registration assistance to all 1st year students as needed.</li><li>
Proactively communicate and build relationships with assigned students.</li><li>
Co-create with assigned students an academic plan.</li><li>
Maintain accurate and detailed notes from advising meetings in the appropriate case management system.</li><li>
Collaborate with the assigned college&rsquo;s faculty, school directors, and the academic dean.</li><li>
Ensure students understand and navigate the class registration process, understand degree and general education requirements.</li><li>
Address all areas of academic concerns with students, including tutoring, study skills, and time management.</li><li>
Make referrals to other points of service such as counseling, financial aid, career services, student life, disability services, and Title IX.</li><li>
Participate in professional development opportunities.</li><li>
Remain current in high-impact practices as related to academic advising, student success, and higher education.</li><li>
Respond timely to Academic Alert forms submitted by faculty and staff members.</li><li>
Provide active support, follow-up, and strategies for success, as well as general walk-in/appointment times for students.</li><li>
Supports students on individual course articulations/transfers with the Registrar&rsquo;s office and the academic school.Performs other job-related duties as assigned.</li><li>
Performs other work-related job duties as assigned.
</li></ul><p><b>SUPERVISORY RESPONSIBILITIES: </b>This position may supervise paraprofessional students and/or graduate assistants as budget allows and would carry out supervisory responsibilities in accordance with the university&rsquo;s policies and applicable laws. Responsibilities include interviewing, hiring, and training staff members, planning, assigning, and directing work; appraising performance; rewarding and disciplining staff members; and addressing complaints and resolving issues.</p><p><b>
QUALIFICATIONS:</b> To perform this job successfully, an individual must be able to succeed in a result-driven professional organization. Maintaining professional performance, demeanor, team approach, and focus on results while working under pressure in a dynamic environment. Customer, budget, quality, and delivery conscious mindset. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Highly organized, with the ability to plan, execute, and multitask to meet deadlines with accuracy and attention to detail.</p><p><b>
Minimum Education and/or Experience</b>:</p><ul><li>
Bachelor&rsquo;s degree or the equivalent combination of education, training, and experience from which comparable skills can be acquired, including graduate Assistantships, Internships, and Practical experiences.</li><li>
Excellent written, oral, and interpersonal communication skills.</li><li>
Ability to manage time effectively, learn, and contribute to overall departmental tasks and goals.</li><li>
Ability to lead or contribute to planning or organizing projects, programs, services, etc.</li><li>
Ability to develop and maintain positive professional relationships and resolve conflict in a team environment and with individuals from various diverse backgrounds and experiences.</li><li>
Ability to analyze information and offer sound recommendations.</li><li>
Proficient in Microsoft Office, Teams, Outlook Calendar, and Office 365</li></ul><p><b>
Preferred Education and Experience:</b></p><ul><li>
Master&rsquo;s degree.</li><li>
Related experiences in a college or university setting.</li><li>
Experience advising student organizations.</li><li>
Experience facilitating, teaching, and/or developing support programs.</li><li>
Experience in student learning assessment or program evaluation.</li><li>
Experience using software or database platforms related to the position.</li><li>
Experience with Student Affairs and/or Academic Affairs.</li></ul></div></div><p></p>

University of California Los Angeles

<div><div><div><div><div>Under the supervision of the CAO of the Physiology Group and direct guidance of Director and co-Director of the Maximizing Access to Research Careers (MARC) Program and the COMPASS Directors, the Student Service Advisor 2 serves as the program representative for the Maximizing Access to Research Careers (MARC) program, as well as serves as administrative assistant to the Center for Opportunities to Maximize Participation, Access and Student Success (COMPASS) in the Life Sciences. Major duties include: Perform accounting functions for purchases, payments, and reimbursements using appropriate on-line systems such as BruinBuy and Travel Express. Monitor expenditures and purchases for events. Handle personnel and payroll administration and processing of student awards. Process and plan student and staff travel to undergraduate and national meetings. Arrange travel and logistics for off-campus summer research experiences for MARC trainees. Coordinate MARC admissions and COMPASS student selection. Assist in short- and long-range planning of events and programs. Coordinate logistics for events, workshops, and meetings. The main goals of the MARC and COMPASS Life Sciences Programs at UCLA are to support the development of talented underrepresented (UR) undergraduates and preparing them for their future scientific careers. UCLA is ideally suited for this kind of training environment because it is one of the premier public institutions of higher education, and it attracts a sizable population of UR students who are interested in the sciences.</div><br>
<br>
<p><b>Salary &amp; Compensation</b></p><br>
<br>
<ul><li>UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
</li></ul><p><b>Qualifications</b></p><br>
<ul><li>
Demonstrated skill and ability in coordinating programs, projects and activities as demonstrated by creating ideas, determining procedures or courses of action, selecting methods and implementation an (Required)
</li></ul><ul><li>Demonstrated skill in event planning. Ability to coordinate the logistics of planning and implementation of small to large scale events. (Required)
</li></ul><ul><li>Skill in working independently, with initiative and minimum direction, prioritizing assignments and completing work in a timely manner when there are changes in workload, changes in assignment, deadlines, and interruptions. (Required)</li></ul>
<ul><li>Ability to answer questions, analyze and research information and data, to solve problems and make sound recommendations applying knowledge of university's administration, organization, policies procedures and practices (Required)</li></ul>
<ul><li>Working knowledge of MARC and URC-Sciences programs, services, and procedures (Preferred)</li></ul>
<ul><li>Ability to effectively communicate program information to students, parents, faculty, administrators and others who might not be familiar with the programs. (Required)</li></ul>
<ul><li>knowledge and experience in creating, maintaining and formatting spreadsheets, databases, and producing correspondence, documents and reports utilizing word processing, spreadsheet, databases, email and the Internet. Prefer experience using Microsoft Office-Word, Excel, Access, PowerPoint; FileMaker (Required)</li></ul>
<ul><li>Ability to handle and process confidential student, employee and/or faculty information and files with professionalism and discretion (Required)</li></ul>
<ul><li>Working knowledge of the University's on-line purchasing and accounts payable system (Bruin Buy) and travel system (Express, Connexxus) to process payments, reimbursements and arrange travel. (Preferred)</li></ul>
<ul><li>Writing skills to prepare concise, logical, grammatically correct correspondence, documents and reports and editing and proofreading skills for content, grammar and tone. (Required)</li></ul>
<ul><li>Skill in interacting professionally with a variety of staff, including faculty, administrators, subordinates, and students. (Required)</li></ul>
<ul><li>Demonstrated ability to work as part of a team to include cooperation, flexibility and respect for ideas and work habits of others. (Required)</li></ul>
<ul><li>Must be able to maintain regular schedule and on-time attendance. (Required)</li></ul>
<ul><li>Able to work evenings and/or weekends as needed for events (&lt;3 per year) (Preferred)</li></ul>
<br>
<p><b>Education, Licenses, Certifications &amp; Personal Affiliations</b></p><br>
<ul><li>
Bachelor's Degree In related area and / or equivalent experience / training (Required)
</li></ul><br>
<p><b>Special Conditions for Employment</b></p><br>
<ul><li>
Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.</li></ul>
<ul><li>Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.</li></ul>
<ul><li>Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.</li></ul>
<ul><li>CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the &quot;Statement Acknowledging Requirement to Report Child Abuse&quot;.</li></ul>
<ul><li>Clery Act: The position is a designated CSA (Campus Security Authority) under Clery Act requirements.</li></ul>
<br>
<p><b>Schedule</b></p><br>
<br>
8:00 a.m. to 5:00 p.m
<br>
<p><b>Union/Policy Covered</b></p><br>
<br>
SV-Stdt Svs &amp; Adv Prof (SSAP)
<br>
<p><b>Complete Position Description</b></p><br>
<br>
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&amp;JDName=Student%20Services%20Advisor%202%20SV%20(40087341)</div></div></div><div><div><div><p>
Apply</p></div></div></div></div>
<br><div><div><b>Campus Requisition #:</b></div>
<p>9980</p>
<div><b>UC Payroll Title:</b></div>
<p>STDT SVC ADVISOR 2 SV</p>
<div><b>Department:</b></div>
<p>INTEGRATIVE BIOLOGY &amp; PHYSIOLOGY</p>
<div><b>Appointment Type:</b></div>
<p>4 - Staff Limited</p>
<div><b>Anticipated Hiring Pay Scale:</b></div>
<p>USD $26.10/Hr to $49.38/Hr.</p>
<ul><li><b>Full Salary Range:</b></li></ul>
<p>USD $26.10/Hr. - USD $49.38/Hr.</p>
<div><b>Onsite | Remote | Hybrid Type:</b></div>
<p>Hybrid</p>
<div><b>Department Location:</b></div>
<p>612 Charles E Young Dr E Life Sciences South Administra
</p><div><b>Full or Part Time:</b></div>
<p>PART_TIME</p></div>

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