student support advisor

FUTURE MAKER AND VISA HELP

<p><b>Job Summary:</b></p><p>We are seeking an experienced and knowledgeable <b>Student Visa Legal Advisor</b> to join our team. The ideal candidate will provide accurate immigration and visa-related legal guidance to students seeking to study abroad. This role requires in-depth understanding of international education systems, visa laws, and compliance regulations of countries such as Australia, Canada, the UK, and Europe.</p><p><b>Key Responsibilities:</b></p><ul><li>Advise students and clients on <b>student visa laws, documentation, and compliance</b> requirements.</li><li>Review and assess student visa applications, ensuring <b>accuracy and legal compliance</b>.</li><li>Stay updated with changes in <b>immigration laws, education policies, and embassy guidelines</b>.</li><li>Provide legal guidance on <b>GTE (Genuine Temporary Entrant)</b> and <b>SOP (Statement of Purpose)</b> preparation.</li><li>Support counsellors and admission teams with <b>case evaluations and documentation checks</b>.</li><li>Communicate with embassies, immigration authorities, and partner institutions as required.</li><li>Handle <b>appeals or refusals</b>, providing legal reasoning and preparing supporting documents.</li><li>Maintain confidentiality and adhere to all <b>ethical and professional standards</b>.</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;11,072.72 - &#8377;37,268.36 per month</p><p>Work Location: In person</p>

Student Legal Advisor

University of Central Oklahoma

<div><div><div><b>Position Overview
</b></div></div><div><div>This is a regular student technical position in which the student will assist staff or faculty with supporting the classrooms, labs, or departments. Duties may include setting up, picking up, and checking-in classroom items for classes. May be requested to set up audio/visual equipment, PowerPoint presentations, and/or computers for staff, faculty or students.</div></div><p>
</p><div><div><b>Hours per Week</b></div></div><div><div>
20-25 hours per week, Monday-Friday, varying with schedule.
</div></div><p></p><div><div><b>College/Department Overview</b></div></div><div><div>
Disability Support Services (DSS) determines appropriate housing and academic accommodations and coordinates auxiliary aids for students with disabilities in addition to serving as a resource to the University community.</div></div><p>
</p><div><div><b>Department Specific Job Functions</b></div></div><ul><li><div>
Assist with administering and proctoring alternative testing in the DSS Testing Center.</div></li><li><div>
Assist students with questions pertaining to software and assistive technology on lab computers.</div></li><li><div>
Monitor and maintain the DSS lab at NUC 305.</div></li><li><div>
Assist in software/hardware maintenance of accessible workstations across campus.</div></li><li><div>
Provide tier 1 level support for all office computers and technology in DSS office space &ndash; this includes installing software, troubleshooting hardware and software issues, and assisting users with various technical issues.</div></li><li><div>
Migrate users' files from their old computer to a new computer.</div></li><li><div>
Assist with the creation and execution of training sessions.</div></li><li><div>
Assist in providing accessible textbooks for students with disabilities. Assist with the maintenance of DSS hardware inventory.</div></li><li><div>
Answer general questions of students/visitors to DSS inquiring about accommodations.</div></li></ul><p>
</p><div><div><b>Enrollment Requirements</b></div></div><div><div><b>
Fall/Spring Semesters</b>: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.</div></div><div><div><b>
Summer Semester</b>: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.</div></div><div><div><b>
Enrollment Exception</b>: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact jobs@uco.edu for more information.</div></div><p>
</p><div><div><b>Qualifications/Experience Preferred</b></div></div><ul><li><div>
Computer-related major (MIS, CS, etc.).</div></li><li><div>
Prior lab or technical job experience.</div></li><li><div>
One year of undergraduate coursework completed.
</div></li><li><div>Knowledge of computer hardware and software.</div></li><li><div>
Ability to troubleshoot technology related problems.</div></li><li><div>
Willing to learn new things.</div></li></ul><p>
</p><div><div><b>Knowledge/Skills/Abilities</b></div></div><ul><li><div>
Repetitive movement of hands and fingers - typing and/or writing.
</div></li><li><div>Frequent standing, and/or sitting</div></li><li><div>
Occasional walking, stooping, kneeling or crouching.
</div></li><li><div>Reaching with hand and arms.
</div></li><li><div>Visually identify, observe and assess.</div></li><li><div>
Excellent communication skills both written and oral.</div></li><li><div>
Sensitivity of intercultural communication.</div></li><li><div>
Good interpersonal skills.
</div></li><li><div>Detail oriented.
</div></li><li><div>Dependable.</div></li><li><div>
Punctual.
</div></li></ul><p></p><div><div><b>Physical Demands</b></div></div><div><div>
Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.</div></div></div>

Regular Student Technical - Disability Support Services

Uowdubai

UOWD10662 - Student Support and Conduct Coordinator <p><b>Business Unit</b></p><p>Administration</p><p><b>Job Family</b></p><p>Not Applicable</p><p><b>Department</b></p><p>Registrar</p><p><b>Contract Type</b></p><p>Limited Contract Full Time</p><p><b>Location</b></p><p>Dubai</p> About UOWD: <p>Established in 1993, the University of Wollongong in Dubai (UOWD) is the first international Australian university in the UAE. It is a branch campus of the University of Wollongong, which has campuses in Australia, Hong Kong, and Malaysia. University of Wollongong Dubai (UOWD) offers over 40 internationally recognised bachelor and master degrees spanning 10 in-demand industry sectors.</p><p>The first internationally accredited Australian university in the UAE, we are the education gateway of choice for over 5,500 students representing 108 nationalities. UOWD students can choose from a wide range of graduate and post-graduate degree courses in engineering, business, ICT, healthcare, communications and media. All of our degree courses are accredited by the UAE Ministry of Education's Commission for Academic Accreditation (CAA) and licensed by Dubai's Knowledge and Human Development Authority (KHDA), and recognised by leading professional organisations such as AACSB, ACCA, ACS, CIM, CIPD, CPA, Engineers Australia, PMI, and others.</p><p>Led by a highly qualified internationally experienced faculty, each of whom holds a PhD and recognised as a leader in their field, our academics are actively involved in research activities across 100 ground-breaking fields, as well as having strong industry ties. Our global community of 152,000 alumni are pursuing career goals with respected blue-chip companies and industry giants such as 3M, ADCB, Adidas, Amazon, Deloitte, Emirates, FedEx, GE, IBM, Microsoft and Pepsico. And, research reveals that 83% of fresh graduates are employed within six months of graduation. UOWD students are also invited to gain an international perspective with the opportunity to transfer between the four campuses, with their degrees awarded from Australia.</p><p>Life at UOWD is rooted in the continued pursuit of excellence through teaching, research and industry engagement, with the student experience at its heart.</p><p>Our 200,000-square-foot campus at Dubai Knowledge Park features access to cutting-edge technologies and a mix of traditional and innovative learning spaces, all houses in a vibrant modern setting that promises to deliver an enriched learning experience for all our students.</p><p> QS World University Rankings 2024</p> About the Role: <p>At the University of Wollongong in Dubai (UOWD), we pride ourselves on delivering a world-class learning experience to a diverse and dynamic student body. We're looking for a dedicated and proactive <b>Student Support and Conduct Coordinator</b> to join our Registry Services team. This is an exciting opportunity to make a meaningful impact on the student experience by supporting wellbeing, academic integrity, and positive campus culture in a diverse, multicultural environment.</p><p>As the Student Support and Conduct Coordinator, you will:</p><p>Lead the front-facing Registry team, ensuring high-quality support for student enquiries.</p><p>Oversee student conduct processes, including disciplinary cases, academic integrity matters, and appeals.</p><p>Ensure consistent application of policies, regulations, and compliance with local and international higher education standards.</p><p>Deliver training, workshops, and awareness programs to promote a culture of academic integrity and student success.</p><p>Liaise with internal stakeholders, parents, and UOW Australia to ensure smooth communication and alignment with best practices.</p><p>This role requires a balance of empathy and professionalism, making it ideal for someone passionate about student welfare while skilled in handling sensitive, complex situations. This is a dynamic, people-focused role that requires balancing student support with firm but fair enforcement of university standards.</p> Key Responsibilities <p>As a Student Support and Conduct Coordinator, you will play a vital role in:</p><p><b>Student-Facing Support</b></p><p>Oversee and guide the Registry front desk team, ensuring that all student enquiries are managed effectively and resolved with a student-success focus.</p><p>Work closely with other support units (e.g., Academic Success Centre, Finance) to ensure seamless student service.</p><p>Handle escalations with professionalism, empathy, and a commitment to positive outcomes.</p><p><b>Student Conduct & Integrity</b></p><p>Manage cases of academic and non-academic misconduct, including investigations, disciplinary hearings, and appeals.</p><p>Ensure all processes follow due procedure and uphold the principles of fairness, transparency, and academic integrity.</p><p>Provide advice and guidance to students and faculty on conduct and academic integrity policies.</p><p><b>Policy & Compliance</b></p><p>Ensure institutional policies and student regulations are applied consistently and in line with university and higher education frameworks.</p><p>Stay current with local and international regulatory requirements, ensuring compliance in all student conduct processes.</p><p>Collaborate with faculty, legal teams, and student services to uphold policy standards.</p><p><b>Awareness & Training</b></p><p>Develop and deliver workshops, training sessions, and orientations on student regulations, academic integrity, and disciplinary processes.</p><p>Lead awareness campaigns that promote a culture of respect, accountability, and academic honesty across the campus.</p><p>Engage students, parents, and staff in conversations around wellbeing, behaviour, and success.</p><p>Liaise with UOW Australia on student exchange and transfer matters, ensuring alignment with global best practices.</p><p>Contribute to Registrar's annual planning and support the smooth operation of registry services.</p><p>Build strong, respectful relationships with internal and external stakeholders, including regulatory bodies and accreditation authorities.</p> Qualifications, Skills and Experience <p><b>Qualifications</b></p><p>A bachelor's degree in education, or a related field (essential)</p><p>Additional training in mediation, student conduct, or mental health first aid is an advantage.</p><p><b>Experience</b></p><p>3-5 years in student services, academic administration, or student conduct roles within higher education.</p><p><b>Skills</b></p><p>Strong case management, investigation, and conflict resolution abilities.</p><p>Excellent problem-solving and analytical skills, especially in system-based scheduling conflicts or capacity constraints</p><p>Effective communication and stakeholder engagement skills, with the ability to work across academic and administrative units</p><p>Proficiency with Microsoft Office and student information systems.</p><p>High emotional intelligence, sound judgment, and a commitment to fostering a safe, inclusive, and supportive learning environment.</p> Compensation and Benefits <p>The successful candidate will enjoy interaction with a professional and dynamic team of highly respected educators from over 50 different countries and exposure to students from over 100 nationalities.</p><p>The University offers an expatriate package, which is an attractive tax-free salary. The expatriate package includes five weeks of paid leave per year, private medical insurance for employee and eligible dependents, life and disability insurance and education allowance for dependents. The University is located in Knowledge Park, Dubai and has excellent teaching, learning and research facilities as well as access to Library resources that meets international standards.</p><p>UOWD is an equal opportunity employer that attracts, develops, motivates, empowers, and retains a diverse workforce.</p> Note: you will be required to attach the following:<img src="https://www.jobg8.com/Tracking.aspx?5qjw1LS3dsY7CjJ1B2ezXlgZakFt8cxDl" width="0" height="0" />

Student Support and Conduct Coordinator

Global Studies University

<p><strong>Job Title</strong>: Student Support Services Coordinator</p><p><strong>Reporting Relationship:</strong>Director of Academic Affairs</p><p><strong>Expected Starting Date:</strong> Monday, July 14, 2025</p><p><strong>Job Status</strong>:Full time</p><p>Application Deadline: The position is open until filled</p> About Us <p>Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah. Read more .</p> About the Position <p>The Student Support Services Coordinator will be responsible for ensuring that students at the (GSU) receive the necessary support and guidance throughout their academic journey. This role involves managing day-to-day student services, including orientation, advising, and aiding academic, emotional, and logistical challenges. The coordinator will work closely with students, faculty, and administrative staff to develop and deliver a variety of programs and initiatives that contribute to student success and well-being.</p> Key Responsibilities <p><strong>Administrative Duties:</strong></p><ul><li>Carries out all duties with a high degree of accuracy, attention and confidentiality</li><li>Maintain accurate records of student interactions, support services, and outcomes</li><li>Ensure all student service processes are followed in compliance with university policies</li><li>Establishes, maintains and updates filing system and records</li><li>Handles logistics of planned events, such as travel, accommodation, catering, bookings</li><li>Assists in the preparation of lectures, seminars, and events</li></ul><p><strong>Student Orientation and Integration:</strong></p><ul><li>Should be able to handle correspondence, such as letters, reports, memos, in both Arabic and English</li><li>Act as a first point of contact for students, when requested, and should provide adequate support</li><li>Interact effectively and professionally with all students and faculty inquiries and requests.</li><li>Assist in providing the necessary information about the institute's programs and services,</li><li>Coordinate and facilitate orientation programs for new students, ensuring they are equipped with the necessary information and resources for a successful academic and social transition.</li><li>Provide guidance on campus resources, academic expectations, and cultural integration for both local and international students.</li></ul><p><strong>Advising and Academic Support:</strong></p><ul><li>Offer academic advising to students regarding academic policies, and academic resources</li><li>Work closely with faculty and other academic departments to identify students in need of academic support and connect them with tutoring, workshops, and other resources</li></ul><p><strong>Well-Being and Mental Health Support:</strong></p><ul><li>Develop and implement student well-being programs focused on mental health, stress management, and emotional resilience</li><li>Refer students to counseling or psychological services as needed and follow up on their well-being</li></ul><p><strong>Students Engagement and Development:</strong></p><ul><li>Organize and manage extracurricular and co-curricular activities that foster personal growth, leadership, and community building</li><li>Coordinate peer support programs, mentorship initiatives, and networking events to encourage students engagement and collaboration</li></ul><p><strong>Cultural and Social Support:</strong></p><ul><li>Provide culturally sensitive support to students from diverse backgrounds, ensuring their needs and challenges are addressed in a manner that respects and celebrates their uniqueness</li><li>Facilitate workshops and events that raise awareness of cultural diversity and inclusion on campus</li></ul><p><strong>Collaboration and Communication:</strong></p><ul><li>Collaborate with faculty, staff, and external partners to ensure a holistic support system for students</li><li>Act as the liaison between students and the university administration on matters related to student services and well-being</li></ul><p><strong>Crisis Management:</strong></p><ul><li>Provide immediate support and guidance to students in crisis situations, including health emergencies, personal challenges, or academic difficulties</li><li>Work with relevant campus resources to coordinate appropriate responses to student crises</li><li>Be available to respond to student emergencies and critical events outside of regular working hours, ensuring timely and effective support when needed</li></ul><p><strong>Required Education</strong></p><ul><li>A minimum of bachelor's degree in a relevant field is required e.g. Business Administration or Education</li></ul><p><strong>Professional Experience</strong></p><ul><li>5-8 years of experience in student support services, academic advising, or student affairs, preferably in a higher education environment.</li><li>Experience in events coordination</li><li>Experience in working in a diverse environment</li><li>The ability to communicate in English and Arabic is essential; knowledge of national culture and traditions is highly desired</li></ul><p><strong>Competencies and Skills</strong></p><ul><li>Knowledge of university programs and operations, including Administrative and Academic Affairs, is preferred</li><li>Strong interpersonal and communication skills with the ability to connect with students from diverse cultural and academic backgrounds</li><li>Ability to work under pressure and manage multiple tasks simultaneously</li><li>A compassionate, empathetic approach to student issues with a strong commitment to student success</li><li>Proficient in using student management software and office productivity tools.</li><li>Proficiency in Arabic and English is required</li><li>Strong organizational and administrative skills</li><li>Knowledge of well-being services and mental health support strategies in a university setting.</li></ul> How to Apply <p>If you are interested, please submit your CV and Cover Letter via email to . Kindly include the position you are applying for in the subject line.</p><p><em>Salary and further compensation commensurate with degree and experience. Benefits package includes health insurance, housing, and transportation, children school fees allowances subject to coordination of benefits.</em></p><p><em>GSU is committed to fair employment practices and encourages women and men of all national, ethnic, and religious backgrounds to apply and join our expanding team. UAE nationals are encouraged to apply. UAE residents are preferred.</em></p><img src="https://www.jobg8.com/Tracking.aspx?KHgzDCyz%2b4zdyKk2ufV%2bjHl6%2bC5fM%2bgut" width="0" height="0" />

Student Support Services Coordinator

Canadian University Dubai

<strong>Job Description</strong> <br> <br>Canadian University Dubai invites applications for the position of Accommodation Officer. The<br>successful candidate will support the effective operation and supervision of student accommodations, guest villas, staff housing, and<br>transportation services, ensuring a safe, organized, and welcoming environment for students and staff. <br> <br> <strong>Key<br>Responsibilities:</strong> <ul> <li>Oversee and monitor the daily operations of student housing facilities.</li> <li>Conduct regular<br>inspections to ensure maintenance standards and identify safety concerns.</li> <li>Manage inventory of supplies, equipment, and furniture;<br>initiate requisitions when necessary.</li> <li>Coordinate room allocations and reassignments based on policies and availability.</li>
<li>Supervise access control, key distribution, and CCTV monitoring systems.</li> <li>Respond promptly to student inquiries, concerns, and<br>incident reports in a professional manner.</li> <li>Collaborate with the Facilities team to address building issues and ensure timely<br>repairs.</li> <li>Maintain a clean, organized, and welcoming environment in both common areas and rooms.</li> <li>Develop, implement, and<br>monitor compliance with accommodation-related health and safety policies.</li> <li>Coordinate with external contractors for maintenance and<br>repairs as needed.</li> <li>Conduct regular safety drills, emergency response training, and security briefings for students.</li>
<li>Respond swiftly to emergencies, including medical incidents, fire alarms, and disturbances.</li> <li>Work closely with campus security<br>to ensure a secure and regulated living space.</li> <li>Foster a welcoming, respectful, and supportive student living environment.</li>
<li>Organize orientation programs for new residents covering housing policies and safety procedures.</li> <li>Plan and deliver<br>community-building activities and social events to enhance student engagement.</li> <li>Mediate student conflicts and ensure disciplinary<br>policies are upheld with fairness and sensitivity.</li> <li>Build strong, trusting relationships with students, faculty, and university<br>departments.</li> <li>Ensure adherence to university policies, fire codes, and relevant regulatory requirements.</li> <li>Maintain accurate<br>records of occupancy, incident reports, and maintenance logs.</li> <li>Track Invoices payments for accommodation and liaise with Finance and<br>Registrar for compliance</li> </ul> <strong>Qualifications:</strong> <ul> <li>Diploma or Bachelor's degree.</li> <li>Experience in<br>accommodation management, purchasing, and basic building maintenance.</li> <li>Proven mediation and problem-solving skills.</li>
</ul> <strong>Skills and Competencies:</strong> <ul> <li>Strong organizational, time management, and administrative abilities.</li>
<li>Excellent interpersonal and communication skills in both English and Arabic.</li> <li>Commitment to customer satisfaction and team<br>collaboration.</li> <li>Flexibility to respond rapidly and effectively to urgent issues.</li> </ul> <strong>Other Requirements:</strong> <ul>
<li>Candidate must reside on-site to swiftly address emergencies.</li> <li>Personal transportation is desirable.</li> </ul>We encourage<br>internal team members meeting these criteria to apply and advance their careers within CUD.<br>

Student Accommodation Officer

Heriot-Watt University

<b>Description</b><br> <b>Job Posting Title:</b>Academic Support Administrator<br><br> <b>Grade and Salary:</b>Grade 5<br><br> <b>FTE and working pattern:</b>Full-time<br><br> <b>Division Name:</b>Academic Operations<br><br> <b>Reports to:</b>Academic Operations Manager Dubai Campus<br><br> <b>About our School/Directorate and Team:</b><br><br> The Global Registry and Academic Support Directorate supports our students and staff across the full student life-cycle from enrolment to graduation.<br><br> The Directorate has responsibility as the definitive record-keeper of all student information programme and course details as well as leading services that help students settle and stay at the University. This includes providing professional help and advice through a range of support and wellbeing services.<br><br> The Directorate supports academic and professional services staff across the University in a number of areas including: academic institutional and student related Regulations and Policies and global national and institutional quality matters.<br><br> It delivers these services through five Divisions each managed by a Global Head and two Heads of Campus Registry and Student Services:<ul><li>Student Life</li><li>Online Students</li><li>Academic Operations</li><li>Academic Quality</li><li>Academic Secretariat Regulation and Policy</li><li><b>Head of Registry & Student Services Dubai Campus</b></li><li>Head of Registry & Student Services - Malaysia Campus</li></ul> The Academic Operations Division is made up of four areas:<ul><li>Timetabling & Scheduling: Coordinates with the Schools to develop and deliver a balancedteaching timetable and manages resource bookings to optimize use of space across campus.</li><li>Exams & Graduation: Coordinates logistics for final exams including the exam timetable trainingand allocation of invigilators and exam registration. Manages and prepares for Dubai graduationceremonies in coordination with the team in Edinburgh.</li><li>Post-graduate Research Administration: Provides administrative support for processes related tothe post-graduate research student journey.</li><li>School Academic Support Administration: Provides centralized administrative support to Schoolsfor Learning & Teaching activities including record keeping logistical arrangements for AcademicReviews and accreditation visits preparations for exam boards etc. as well as generaladministrative tasks such as appointment booking travel arrangements minute taking etc.</li></ul> <b>Purpose of Role</b><br><br> The Academic Support Administrator provides administrative support to the Schools for Learning & Teaching activities including record keeping logistical arrangements for quality processes (eg Academic Reviews) preparations for exams preparations for progression and exam boards and clerk for key Learning & Teaching related meetings. In addition the Academic Support Administrator provides prompt and professional service to a wide range of stakeholders including students parents staff and external entities. The post-holder investigates and resolves inquiries explains University rules policies and procedures and per regulations. The post-holder will work as part of the School Academic Support Administration unit under the direction of the Head of Registry and Student Services (Dubai Campus).<br><br> <b>Summary of Key Duties and Responsibilities:</b><ul><li>Provide administrative support for Learning & Teaching activities within the Schools and the Registry and Academic Support Directorate.</li><li>Provide professional customer service in all interactions.</li><li>Communicate effectively by phone email and in-person in a professional and tactful manner; respond promptly and accurately.</li><li>Provide accurate information and assistance to stakeholders on University rules policies and procedures as it relates to the Schools and Learning & Teaching Activities.</li><li>Investigate and resolve inquiries. If outside the scope of the role connect the stakeholder with the relevant recipient/staff.</li><li>Maintain accurate and complete School records related to Learning & Teaching activities.</li><li>Support the examination process which may include examination paper preparation photocopying archiving scripts sending examination papers to external examiners liaising with Academic staff and coordinating exam adjustments for students of determination.</li><li>Collate and layout coursework exam scripts and dissertations for External Examiners to view prior to exam boards or for accreditation/review panels.</li><li>Archive coursework exam scripts and dissertations and arrange for coursework exam scripts and dissertations to be destroyed as outlined in the Universitys data management policies.</li><li>Provide administrative and logistical arrangements for quality processes such as Academic Reviews and accreditation activities.</li><li>Clerk Learning & Teaching related meetings such as progression and exam boards. This includes meeting arrangements preparing and circulating agendas necessary documentation and reports and minute-taking.</li><li>Enter exam/coursework marks.</li><li>Upload personal tutor details to Banner.</li><li>Contribute to the development and drafting of procedural documents in line with School Campus and University policies.</li><li>Update programme handbooks.</li><li>Help with planning preparing and implementing various Registry and Academic Support events such as induction enrolment course registration and graduation.</li><li>Review student enrolment and course registration; follow up to ensure students are enrolled and properly registered.</li><li>Assist academic staff with attendance records and issue attendance warnings to students.</li><li>Provide administrative support for School-level student appeals complaints and academic misconduct.</li><li>Guide the Student Service Centre to process course transfers course change forms and other academic related changes to the student record in Banner.</li><li>Send announcements to relevant student groups as instructed by academic staff and the Academic Operations Division.</li><li>Maintain confidentiality of University and student records at all times.</li><li>Prepare compile and maintain regular reports and records as well as complete ad hoc requests.</li><li>Other duties as assigned to support the mandate and goals of the Registry and Academic Support Directorate and the wider University.</li></ul> <b>Education Qualifications & Experience:</b><br><br> These are the criteria on which the short-listing and recruitment selection will be made<br><br> <b>Essential</b><br><br> 1. Educated to at least degree or equivalent practical experience in the workplace<br><br> 2. Experience of working within a similar environment as outlined above<br><br> 3. Competent in the use of relevant IT packages<br><br> 4. Well-developed interpersonal skills<br><br> 5. Demonstrable professional and proactive approach<br><br> 6. Demonstrable ability to work quickly flexibly and accurately in a dynamic changing and pressured environment<br><br> 7. Demonstrable provision of excellent customer service<br><br> 8. Analytical problem-solving skills<br><br> 9. Excellent English language skills including writing speaking and comprehension<br><br> <b>Desirable</b><br><br> 1. Experience in Higher Education<br><br> 2. Experience working with Banner<br><br> <b>Heriot-Watt University Values</b><br><br> With a history dating back to 1821 Heriot-Watt University has established a reputation for world-class teaching and professionally relevant leading-edge research which has made it one of the top UK universities for business and industry.<br><br> We are a vibrant forward-looking university well known for the quality of our degrees with employers actively seeking out our graduates. Heriot-Watt is also Scotlands international university with an unsurpassed international in-country presence. We deliver degree programmes to circa 30000 students in 143 countries around the world have a further overseas campus in Dubai and boast the largest international student cohort in Scotland.<br><br> At Heriot-Watt weve created an environment that nurtures innovation and leadership - where our researchers staff and students can realise their potential and develop their ambitions.<br><br> We are proud of our collegiate atmosphere and integrated teaching and research approach which has helped to build a community of committed academics and highly motivated students. Our focus on careers delivers results and weve an excellent reputation for graduate employability.<br><br> In addition to the Edinburgh campus we currently have campuses in the Scottish Borders Orkney Dubai and Malaysia. For all of our campuses we aim to provide stimulating supportive environments conducive to effective learning and research where staff and students can excel. At Heriot-Watt we have an established set of values that help us to nurture innovation and leadership and show our commitment to continuous improvement and development in all our activities.<br><br> Our values describe our deeply held beliefs and our community spirit. They characterise not only how we are as a higher education institution but also frame how we want to be.<br><br> Our values are:<ul><li>Belong</li><li>Collaborate</li><li>Inspire</li><li>Celebrate</li></ul> As learning living and working institution we use our values as the building blocks of how we go about doing our work and how we each conduct ourselves as members of Heriot-Watt University. They represent what binds us together as a University community and help us to become the best at what we do.<br><br> For full details on our University please view our website to Apply<br><br> Please submit your CV and a cover letter setting out how you meet the criteria for this role.<br> . click apply for full job details<img src="https://www.jobg8.com/Tracking.aspx?KHgzDCyz%2b4wBqZ02UpnH8mkSDV%2fxgDXot" width="0" height="0" />

Academic Support Administrator (Dubai Campus)

American University of Kuwait

<p></p><div><div><div><div>Careers at American University of Kuwait</div>
</div><div></div><div><div>Hawali, Kuwait</div></div><div></div><div><br>
</div></div><p></p><div>
 <div></div><div><div>Ref:JB5380363</div></div></div></div>
<br><div><div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><div><p><b>Department: </b>Office of the Registrar</p>
<div>
<p><b>Reports to: </b>University Registrar</p>
<p><b>
Scope and Purpose</b></p>
<p>
Under the direct supervision of the University Registrar, Student Support Specialist staff members are responsible for providing all registration support to students, informing students of relevant University policies and procedures, supporting requests from faculty and administrators, and other duties as assigned. They conduct the SAR sessions, assist students with registration issues, process all forms, issue letters for various government agencies, and develop and update RO forms (declaration, dismissals, probation contracts, consent, etc.). They collaborate with staff members from Admissions and the Academic Advising Center, and the Deans of Colleges on transfer credits. These staff members also work closely with the colleges on developing the schedule of courses. Additionally, they are responsible for maintaining and archiving all student records and assisting in graduation planning and execution. Student Support Specialist staff are also charged with developing initiatives that increase student access to and engagement with the Registrar&rsquo;s Office (e.g., development of an online help desk tool to eliminate traffic in the office).</p>
<p><b>
Essential Duties and Responsibilities</b></p>
<ul>
<li>Responds promptly to phone, email, text, and fax inquiries, and greets and assists students and parents (per University policy) with registration problems, questions about University policies &amp; procedures, and requests for transcripts, records, &amp; enrollment verification letters.</li>
<li>Processes students&rsquo; requests in Banner per policy &amp; procedure.</li>
<li>Demonstrates the University&rsquo;s online registration service to new students during Student Advising and Registration (SAR) sessions.</li>
<li>Maintains &amp; updates all Registrar Office forms (paper &amp; digital) and communicates updates to relevant units.</li>
<li>Collaborates with Admissions &amp; AAC in the transfer credit process, and manages student academic records to ensure accurate filing of all necessary documents, including archiving records as needed.</li>
<li>Assists colleagues in developing the University&rsquo;s Schedule of Classes for each semester, and manages classroom/laboratory reservations.</li>
<li>Creates and updates RO content on the AUK website and portal, and develops initiatives (e.g. Zoom) to improve student access to and engagement with the Registrar&rsquo;s Office.</li>
<li>Additional responsibilities as assigned by the Associate Registrar.</li>
</ul>
</div></div></div><p></p><h4 class="jobSectionHeader"><b>Qualifications</b></h4>
<p></p><div><p><b>Qualifications</b></p>
<ul>
<li>Bachelor&rsquo;s degree or equivalent required.</li>
</ul>
<p><b>Experience</b></p>
<ul>
<li>Experience in college/university setting strongly preferred.</li>
<li>Experience working effectively as a team member with and for multicultural/multilingual populations required.</li>
</ul>
<p><b>Skills</b></p>
<ul>
<li>Proficient in computer applications (MS Office, Banner, INB).</li>
<li>Strong organizational, records management, communication, and relationship-building skills.</li>
<li>Ability to manage multiple priorities, respond to inquiries promptly, and work collaboratively.</li></ul></div><br>
<p></p>
<p></p>
</div><div></div><div><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Hawali, Kuwait</div>
</div><div><div>Job Role</div>
<div>Administration</div>
</div><div><div>Employment Status</div>
<div>Full time</div>
</div><div><div>Employment Type</div>
<div>Full-time staff</div>
</div></div><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Mid Career</div>
</div><div><div>Residence Location</div>
<div>Kuwait</div>
</div><div><div>Degree</div>
<div>Bachelor's degree</div></div></div></div></div>

Student Support Specialist

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