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style advisor

Azadea

<div><div>Style Advisor(Job Number: STY000093)</div><div>
Description</div><div><div>
<div>
<div><div><p><b>ABOUT THE COMPANY</b></p></div><div><br>
<p>
AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.</p></div></div><div><br>
<div>
<p><b>JOB PURPOSE</b></p></div><div><br>
<p>
The Style Advisor is responsible for providing a seamless, stylish, personalized, and enjoyable customer experience.</p></div></div><div><br>
<div>
<p><b>RESPONSIBILITIES</b></p></div><div><br>
<ul><li> Greet customers actively and attend to their needs in the fitting room, ensuring the area is always neat and readily available to accommodate customers.</li></ul>
<ul><li> Provide exceptional customer service by addressing individual requests and expectations, ensuring an outstanding shopping experience that consistently attracts both current and potential customers.</li></ul>
<ul><li> Create and maintain a customer database to foster brand loyalty through personalized shopping experiences, strong customer relationships, and long-term engagement strategies, thereby maximizing sales.</li></ul>
<ul><li> Remain informed of trends and maintain a timeless understanding of fashion principles to continually enhance and share the team's fashion expertise.</li></ul>
<ul><li> Demonstrate a deep understanding of the store, enabling quick identification of customer concerns and efficient resolution with minimal supervision.</li></ul>
<ul><li> Drive sales by consistently demonstrating exceptional clientele selling skills, focusing on individual customers, understanding their fashion preferences, and fulfilling their wardrobe needs.</li></ul>
<ul><li> Determine customer needs by considering their personal features, preferences, and wardrobe choices. Provide expert advice on sizes, colors, and styles to enhance their shopping experience.</li></ul>
<ul><li> Handle product repairs and maintain consistent follow-up with clients regarding product service, repairs, and alterations.</li></ul>
<ul><li> Utilize customer-centric tools, product knowledge resources, and in-store technology to effectively communicate information about product features, benefits, and current trends to customers.</li></ul>
</div>
</div><br>
</div></div></div><div>Qualifications</div><div><div>
<div>
<div><div><p><b>LANGUAGE &amp; TECHNICAL SKILLS</b></p></div><div><br>
<p><b>
Language Proficiency</b></p>
<ul><li> Fluency in English.</li></ul>
<p><b>
Technical Skills</b></p>
<ul><li> Proficiency in MS Office.</li></ul>
<p><b>
Specific Expertise</b></p>
<ul><li> Knowledge of beauty products, especially particular lines of cosmetics.</li></ul></div></div><div><br>
<div>
<p><b>EDUCATION</b></p></div><div><br>
<p>
Bachelor&rsquo;s degree in Fashion Design, or Fashion Styling, or a related field.</p></div></div><div><br>
<div>
<p><b>EXPERIENCE</b></p></div><div><br>
<p>
Zero to one years of experience in Fashion Retail, or Customer Service, or a similar role.</p></div></div></div></div><br>
<div>
</div><div></div><br>
<br>
<br>
<div><div><div><div><p><b>BEHAVIORAL COMPETENCIES</b></p></div><div><br>
<p><b>
Customer Focus</b></p>
<p>
Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.</p>
<p><b>
Action Oriented</b></p>
<p>
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, tackles what needs to be done with enthusiasm, working quickly and without undue oversight.</p>
<p><b>
Ensures Accountability</b></p>
<p>
Holds self and others accountable to meet commitments. For example, operates with a clear sense of responsibility; learns about, and adheres to, most policies, procedures, and work requirements. Takes steps to ensure work is done properly, communicates status, and addresses any errors.</p>
<p><b>
Communicates Effectively</b></p>
<p>
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.</p>
<p><b>
Situational Adaptability</b></p>
<p>
Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.</p>
</div>
</div><br>
</div></div><p>Azadea Group is an Equal Employment Employer &ndash; <i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.</i></p></div><div><div><br>
</div>
Organization: Massimo Dutti</div><div>
Primary Location: Kuwait-Kuwait, Avenue Mall</div><div>
Schedule: Full-time</div><div>
Unposting Date: Ongoing</div></div>

Style Advisor

Zegna

<div>
 JOB CONTENT
 <br/>
 <br/>
 To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  FUNCTIONAL RESPONSIBILITIES
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.
  </li>
  <li>
   Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
  </li>
  <li>
   Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
  </li>
  <li>
   Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
  </li>
  <li>
   Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
  </li>
  <li>
   Maintain personal grooming standards as advised by the Store Manager.
  </li>
  <li>
   Maintain clean and organized display, fitting rooms and stock areas.
  </li>
  <li>
   Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
  </li>
  <li>
   Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
  </li>
  <li>
   Recruit customers for the database, accurately entering their details on the system.
  </li>
  <li>
   Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education, Experience, Functional Skills And Knowledge
  <br/>
  <br/>
 </strong>
 <strong>
  Education/ Qualification
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school qualification
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4 to 6 years retail sales or customer service experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Functional Skills &amp; Specific Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good communication and interpersonal skills
  </li>
  <li>
   Pleasant personality and good grooming
  </li>
  <li>
   Passion for retail industry
   <br/>
   <br/>
  </li>
 </ul>
 COMPETENCIES
 <br/>
 <br/>
 <ul>
  <li>
   Achievement Drive
  </li>
  <li>
   Building Relationships
  </li>
  <li>
   Empathy
  </li>
  <li>
   Influencing
  </li>
  <li>
   Serving Customers
  </li>
  <li>
   Team Working
  </li>
  <li>
   Conceptual Thinking
  </li>
 </ul>
</div>


Senior Style Advisor - The Avenues Mall

Loewe

<div>
 <p>
  <strong>
   Being part of LOEWE
  </strong>
  gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As
  <strong>
   Client Advisor,
  </strong>
  you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your role will be:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Achieve individual and store objectives.
  </li>
  <li>
   Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
  </li>
  <li>
   Engage with all clients and develop long lasting relationships.
  </li>
  <li>
   Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
  </li>
  <li>
   Master and transmit our brand history and heritage.
  </li>
  <li>
   Highlight our product categories through your product knowledge and storytelling.
  </li>
  <li>
   Develop and grow your client book, updating client information on the relevant company tools.
  </li>
  <li>
   Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
  </li>
  <li>
   Actively participate in visual merchandising in accordance with LOEWE&rsquo;s visual standards.
  </li>
  <li>
   Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
  </li>
  <li>
   Support with inventory management and ad hoc back of house tasks.
  </li>
  <li>
   Follow the company&rsquo;s policies and procedures including LOEWE&rsquo;s standards in terms of grooming and behavior.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What is important for the role:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Proven experience in achieving individual goals and contributing to team results.
  </li>
  <li>
   Experience within a similar customer centric role.
  </li>
  <li>
   Deep interest in Fashion, Art, and Culture.
  </li>
  <li>
   Be naturally inclusive and open minded.
  </li>
  <li>
   Confident, service orientated, adaptable and empathetic in style and approach.
  </li>
  <li>
   Effective communication skills with the sensitivities to build and maintain a client portfolio.
  </li>
  <li>
   Results driven with a commercial mindset without compromising on the Team Player attitude.
  </li>
  <li>
   Fluent in English and Arabic.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Created in Spain in 1846, LOEWE approaches 180 years as one of the world&rsquo;s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
 </p>
 <p>
  <br/>
 </p>
 <p>
  LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand&rsquo;s belief in the importance of craft in today&rsquo;s culture, its modern interpretations of historical artistic achievements, and its commitment to supporting contemporary art, craft, and culture around the world.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.
 </p>
</div>


Client Advisor

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p><b>Being part of LOEWE </b>gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
</p><p>As <b>Client Advisor, </b>you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Your role will be:
</b></p><ul><li>Achieve individual and store objectives.
</li><li>Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
</li><li>Engage with all clients and develop long lasting relationships.
</li><li>Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
</li><li>Master and transmit our brand history and heritage.
</li><li>Highlight our product categories through your product knowledge and storytelling.
</li><li>Develop and grow your client book, updating client information on the relevant company tools.
</li><li>Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
</li><li>Actively participate in visual merchandising in accordance with LOEWE&rsquo;s visual standards.
</li><li>Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
</li><li>Support with inventory management and ad hoc back of house tasks.
</li><li>Follow the company&rsquo;s policies and procedures including LOEWE&rsquo;s standards in terms of grooming and behavior.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>What is important for the role:
</b></p><ul><li>Proven experience in achieving individual goals and contributing to team results.
</li><li>Experience within a similar customer centric role.
</li><li>Deep interest in Fashion, Art, and Culture.
</li><li>Be naturally inclusive and open minded.
</li><li>Confident, service orientated, adaptable and empathetic in style and approach.
</li><li>Effective communication skills with the sensitivities to build and maintain a client portfolio.
</li><li>Results driven with a commercial mindset without compromising on the Team Player attitude.
</li><li>Fluent in English and Arabic
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Additional information
</b></h3><p></p><p><b>About Us
</b></p><p>Created in Spain in 1846, LOEWE approaches 180 years as one of the world&rsquo;s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
</p><p>LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand&rsquo;s belief in the importance of craft in today&rsquo;s culture, its modern interpretations of historical artistic achievements, and its commitment to supporting contemporary art, craft, and culture around the world.
</p><p>At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.
</p></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>LOEWE
</i></b><br>
<b>MAISON
</b><br>
</h2><div>Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison&rsquo;s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.
<br>
Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts &amp; Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection &ndash; and the House is committed to supporting the artists and creators informing its work.
<br>
Today, Loewe&rsquo;s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe&rsquo;s ideals and vision.
<br>
Radical and ever-evolving: here&rsquo;s to another 200 years of Loewe history
<br>
Since 2013, Jonathan Anderson, Loewe&rsquo;s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.
<br>
Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women&rsquo;s and Men&rsquo;s collections, Loewe has been further elevated as an influential and global cultural force.
<br>
At the intersection of fashion, craft and culture, Loewe&rsquo;s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension &ndash; involving fine arts, film, dance, etc. &ndash;, Loewe has become a vibrant force for creativity and innovation, ensuring the brand&rsquo;s durability for another 200 years&hellip; and more.</div></div></div></div></div></div></div><p></p>

Grand Hyatt Kuwait City

<div><div><p>Summary</p><div><p>
Grand Hyatt Kuwait is looking for an enthusiastic and creative Pastry Chef, who will inspire a team of young patissiers to deliver the finest European-style pastries with a keen focus on modern presentation and flair. This trend setter will be the driving force behind creating and delivering the highest product standards for an eclectic number of restaurants and event spaces.</p><br>
<p></p>
<p>
This role requires hands-on leadership with strong people management, communications and organizational skills, to ensure the efficient and consistent management of the Pastry &amp; Bakery department.</p></div></div><p></p><div><p><br>
Qualifications</p><div><p>
We are looking for candidates who have similar experience and background in renowned stand-alone restaurants:</p><ul><li><div><br>
Established experience in stand-alone pastry boutiques and independent high-end restaurants</div></li><li><div>
Master in confiserie, chocolatier and patisserie with a sound understanding of baking
</div></li><li><div>Strong technical background with an instinctive aptitude for innovation and creativity</div></li><li><div>
Infectious passion about the trade and an innate desire to train others on the art of pastry</div></li><li><div>
An inspirational, caring and engaging leader with exceptional communication and team leader skills</div></li></ul></div></div></div>

PASTRY CHEF

Oryx

<p><b>JOB DESCRIPTION</b></p><p><b>Job Title: Legal Advisor &amp; Public Relations</b></p><p><b>Job Code: Legal Advisor &amp; Public Relations</b></p><p><b>Position: Legal Advisor &amp; Public Relations</b></p><p>The purpose of this position is to oversee all the legal transactions on behalf of the company, both locally and internationally, including liaison with government and ministries, and to provide advice and suggestions to the management and employees on all legal issues.</p><p><b>Key Responsibilities:</b></p><p>&#10063; Provide expert legal advice on a wide range of real estate matters, including property acquisitions, dispositions, leasing, construction and development.</p><p>&#10063; Interpret and ensure compliance with local real estate laws and regulations in GCC.</p><p>&#10063; Draft, review, and negotiate real estate agreements related to real estate including without limitation Contracting, Sales &amp; Purchase and Lease agreement.</p><p>&#10063; Ensure that contractual terms protect the organization's interests and comply with legal requirements.</p><p>&#10063; Drafting and reviewing international portfolios/commercial agreements, contracts and other legal documents and providing comments and observations in detail.</p><p>&#10063; Conduct due diligence and title searches on real estate properties to assess their legal status and potential risks.</p><p>&#10063; Prepare comprehensive reports outlining findings and recommendations.</p><p>&#10063; Assist in the structuring and execution of real estate transactions, including the preparation of transaction documentation before all related.</p><p>&#10063; Governmental &amp; Non-Governmental entities and coordination with external parties.</p><p>&#10063; Ensure all regulatory and legal approvals are obtained.</p><p>&#10063; Stay up-to-date with changes in real estate laws, regulations, and industry practices in GCC.</p><p>&#10063; Conduct legal research to provide insights and recommendations for decision-making.</p><p>&#10063; Assist in the resolution of real estate disputes, which may include negotiations, mediation, or, if necessary, litigation.</p><p>&#10063; Collaborate with external legal counsel when needed.</p><p>&#10063; Maintain accurate and organized legal records and documentation related to real estate transactions.</p><p>&#10063; Ensure compliance with company policies and regulatory requirements.</p><p>&#10063; Collaborate with internal teams, including real estate, finance, and operations, to address legal issues and provide guidance.</p><p>&#10063; Build strong working relationships with external legal partners, government authorities, and other stakeholders.</p><p>&#10063; Conduct training and awareness programs for staff to ensure a good understanding of legal matters in real estate activities.</p><p>&#10063; Advise on risk management and best practices.</p><p>&#10063; Handle sensitive and confidential information with the utmost discretion and maintain the highest ethical standards.</p><p>&#10063; Handle and coordinate legal affairs pertaining to the company, employees and clients</p><p>&#10063; Evaluate results and develop strategies for any legal issues or cases.</p><p>&#10063; Determine the feasibility of legal defense for any prosecution after careful consideration of related data.</p><p>&#10063; Provide legal advice on pending legal issues and cases and make the right decisions in the interest of the company in taking legal action.</p><p>&#10063; Evaluate company's legal position and functions and discuss with management as needed.</p><p>&#10063; Maintain confidentiality of company legal matters and business and ensure that proper safeguards are taken by others through regular reviews and audits.</p><p>&#10063; Conduct legal due diligence and investigations concerning lands &amp; properties; and participate in the drafting of preliminary and final reports and contractual agreements.</p><p>&#10063; Coordination of legal tasks with third party lawyers, convey legal advice and follow-up information to Investment managers, in consultation with attorneys or external lawyers, regarding the legal implications, risks, and liabilities of proposed and actual policies, practices, and contractual situations.</p><p>&#10063; Conduct legal and factual research and data analysis as directed.</p><p>&#10063; Negotiate specific contractual issues and agreements with external entities as appropriate.</p><p>&#10063; Responsible for certifying and attesting documents intended for use anywhere in the world.</p><p>&#10063; Ensure all documents are verified thoroughly in respect of all required legal formalities.</p><p>&#10063; Assist in investigations and legally advise the company regarding legal disputes and claims.</p><p>&#10063; Participate in meetings and conferences pertaining to resolution of contracting issues.</p><p>&#10063; Updating management with any new laws locally or internationally.</p><p>&#10063; Report regularly to management on legal and related issues.</p><p>&#10063; Arrange minutes of board meetings and general assemblies and record them in a professional manner in compliance with all regulatory and corporate requirements.</p><p>&#10063; Follow up with/monitor Mandoubs on all assigned tasks.</p><p>&#10063; Be adaptable and open to handling a variety of legal tasks and projects as assigned by CEO or Board of Directors.</p><p>&#10063; Perform any other tasks as assigned by the management.</p><p><b>Minimum Requirements:</b></p><p>&#10063; Bachelor's Degree in law. Current practicing certificate (or equivalent membership of recognized professional law body).</p><p>&#10063; Minimum 7 years to 10 years of post-qualification experience (PQE), preferably in Commercial and real estate Investments legal experience gained internationally or with a leading regional firm. Should possess a consistent career history.</p><p>&#10063; Knowledge of Kuwaiti Law</p><p>&#10063; Knowledge of various major international legal system (UK, USA, France etc.)</p><p>&#10063; Should be able to draft Arabic and International legal contracts.</p><p>&#10063; Proficient in MS Office, email, tech savvy.</p><p>&#10063; Ability to deal with diverse clientele across nations.</p><p><b>Key Skills:</b></p><p>&#10063; Strong problem-solving skills</p><p>&#10063; Excellent analytical skills</p><p>&#10063; Excellent Verbal and written communication skills in English and Arabic</p><p>&#10063; High quality drafting and documentation skills</p><p>&#10063; Presentation Skills</p><p>&#10063; Ability to work under pressure</p><p>&#10063; Corporate Law</p><p>&#10063; Due Diligence</p><p><b>How to Apply:</b></p><p>Please use the link (https://airtable.com/shrpcve1rbuEzeQFG) to complete the job form.</p><p>Also, select the above-mentioned job position and job reference code while completing the form.</p><p>Also, note that this position is available for Kuwait local candidates only.</p><p>Interested candidates please email us your CV: hr@zaleej.com</p><p><i>Note:</i> <i>We thank all applicants for their interest, however only those candidates selected for interviews will be contacted</i></p><p>Job Types: Full-time, Permanent</p><p>Pay: From KD0.100 per month</p><p>Application Question(s):</p><ul><li>Are you locally available and based inside Kuwait? Yes or No</li><li>Have you submitted our internal job application form https://lnkd.in/dgwqhqN4</li></ul>

Legal Advisor & Public Relations

Al Sayer Group

<div><div><div>Job Summary/Purpose:<br>
Address customer inquiries and service requests. Ensure prompt resolutions by coordinating with departments for service fulfillment to achieve high customer satisfaction.</div><br>
<div></div>
<div>
 Responsibilities:<br>
<br>
&#61607; Operational:<br>
1. Respond to inbound calls and emails related to service appointments ensuring adherence to quality standards for customer satisfaction and operational excellence.<br>
2. Receive customer inquiries on vehicle damage and misuse, review them ensuring accurate assessment, timely communication, documentation, and appropriate charges to maintain satisfaction and minimize revenue loss.<br>
3. Coordinate with RAC internal Depts for vehicle status to ensure the smooth functioning of operations.<br>
4. Address customer complaints received through VOC, resolve them, and escalate any unresolved issues to RAC Management.<br>
5. Contribute to the After Sales operations to address customer concerns effectively.<br>
6. Deliver accurate and complete information based on knowledgebase and verifiable sources.<br>
7. Conduct follow-ups with customers to gather feedback and enhance service quality.<br>
8. Promote a customer-centric approach by ensuring a positive and friendly communication style.<br>
9. Support in the implementation of customer service policies and procedures to improve service delivery.</div><div><br>
&#61607; Document and maintain records of activities and process workflows on internal communication portals.<br>
&#61607; Adhere to Al-Sayer Group policies and health and safety regulations.<br>
&#61607; Perform other duties as requested by management.</div></div></div>

Career Opportunities: Assistant Officer, Rental Customer Service (14466)

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Style Advisor

Senior Style Advisor - The Avenues Mall

Client Advisor

Client Advisor

PASTRY CHEF

Legal Advisor & Public Relations

Career Opportunities: Assistant Officer, Rental Customer Service (14466)