support specialist

Pavago

<b>Job Title:</b> Tech Support Specialist
<br><b>Position Type:</b> Full-Time, Remote
<br><b>Working Hours:</b> U.S. client business hours (with flexibility for shifts, weekends, or on-call rotation depending on SLA requirements)
<br><br>
<b>About the Role:</b><br>
Our client is seeking a Tech Support Specialist to provide timely, effective technical assistance to customers and internal users. This role involves troubleshooting hardware, software, or SaaS issues, resolving tickets, and escalating complex cases to higher-tier teams. The Tech Support Specialist ensures customers feel supported and that technical issues are resolved quickly, accurately, and professionally.
<br><br>
<b>Responsibilities:</b><b>Customer Support & Troubleshooting:</b><br>
<ul>
<li>Respond to support tickets, calls, and chats through platforms like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow.</li>
<li>Diagnose and resolve Level 1/Level 2 technical issues (password resets, connectivity issues, app errors).</li>
<li>Provide step-by-step guidance to customers in non-technical language.</li>
</ul>
<b>Issue Escalation:</b><br>
<ul>
<li>Escalate unresolved or complex issues to Tier 2/3 support, DevOps, or engineering teams.</li>
<li>Document troubleshooting steps before handoff to minimize duplication of work.</li>
</ul>
<b>System Administration (Basic):</b><br>
<ul>
<li>Perform account provisioning, access permissions, and system resets.</li>
<li>Support onboarding/offboarding processes for internal users.</li>
</ul>
<b>Documentation & Knowledge Base:</b><br>
<ul>
<li>Create and update internal support documentation and FAQs.</li>
<li>Document recurring issues and solutions to improve resolution speed.</li>
</ul>
<b>Monitoring & Alerts:</b><br>
<ul>
<li>Use monitoring tools (Datadog, Splunk, New Relic, or equivalent) to identify issues proactively.</li>
<li>Report trends and recurring problems to leadership for root cause analysis.</li>
</ul>
<b>Collaboration:</b><br>
<ul>
<li>Partner with product, QA, and engineering teams to provide feedback on bugs or feature requests.</li>
<li>Share customer insights to improve product functionality.</li>
</ul>
<b>What Makes You a Perfect Fit:</b><br>
<ul>
<li>Clear, empathetic communicator with strong problem-solving skills.</li>
<li>Comfortable working across multiple systems and tools simultaneously.</li>
<li>Calm and professional under pressure, especially with frustrated customers.</li>
<li>Detail-oriented with strong documentation habits.</li>
</ul>
<b>Required Experience & Skills (Minimum):</b><br>
<ul>
<li>1–2 years technical support, IT helpdesk, or customer-facing troubleshooting.</li>
<li>Experience with ticketing systems (Zendesk, Jira, ServiceNow).</li>
<li>Familiarity with SaaS applications, networking basics, or operating systems (Windows, macOS, Linux).</li>
<li>Strong written and verbal English skills.</li>
</ul>
<b>Ideal Experience & Skills:</b><br>
<ul>
<li>CompTIA A+, Network+, or equivalent certifications.</li>
<li>Experience supporting APIs, integrations, or SaaS platforms.</li>
<li>Exposure to monitoring tools (Datadog, Splunk, New Relic).</li>
<li>Industry experience in SaaS, IT services, or hardware support.</li>
</ul>
What Does a Typical Day Look Like?
<br>A Tech Support Specialist’s day revolves around resolving technical issues and ensuring customers remain productive. You will:
<br><ul>
<li>Start by checking ticket queues, prioritizing urgent SLA-bound issues.</li>
<li>Respond to support tickets and calls, troubleshooting step by step and documenting your process.</li>
<li>Escalate complex issues to Tier 2/3 support, ensuring detailed notes are logged.</li>
<li>Update FAQs and knowledge base articles as recurring issues are identified.</li>
<li>Collaborate with product and engineering teams to flag bugs or provide feedback.</li>
<li>Wrap up by reviewing metrics (ticket resolution times, backlog) and planning improvements.</li>
</ul>
<b>In essence:</b> you are the first line of defense for technical problems, ensuring issues are resolved efficiently while keeping customers confident and informed.
<br><br>
<b>Key Metrics for Success (KPIs):</b><br>
<ul>
<li>First Response Time (FRT) within SLA.</li>
<li>Average Resolution Time (ART) reduced over time.</li>
<li>First Contact Resolution (FCR) rate ≥ 70–80%.</li>
<li>CSAT score ≥ 90%.</li>
<li>Knowledge base updated regularly with recurring solutions.</li>
</ul>
<b>Interview Process:</b><br>
<ul>
<li>Initial Phone Screen</li>
<li>Video Interview with Pavago Recruiter</li>
<li>Practical Task (e.g., resolve 2–3 simulated support tickets or walk through a troubleshooting case)</li>
<li>Client Interview with Support/Engineering Leadership</li>
<li>Offer & Background Verification</li>
</ul>


Technical Support Specialist (IT Support Specialist)

NEOM S.C.

<div>
 <p>
  <strong>
   About the Job
  </strong>
 </p>
 <p>
  We are looking for a proactive and detail-oriented
  <strong>
   ERP Support Specialist
  </strong>
  to join our IT team. The ideal candidate will ensure seamless ERP system operations across departments, supporting modules such as
  <strong>
   SAP S/4HANA, FI/CO, Procurement, MM, and HCM
  </strong>
  . This role focuses on providing technical support, improving user experience, and driving system optimization to meet business needs effectively.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Provide timely technical support for ERP-related issues and maintain consistent master data.
  </li>
  <li>
   Coordinate with NEOM Tech &amp; Digital or external consultants for system escalations.
  </li>
  <li>
   Conduct user training, develop manuals, and maintain updated documentation.
  </li>
  <li>
   Participate in UAT testing, assist in new SAP developments, and communicate deployment changes.
  </li>
  <li>
   Act as a liaison between end-users and technical teams to ensure system needs are met.
  </li>
  <li>
   Identify and implement opportunities for system enhancements and process improvements.
  </li>
  <li>
   Deliver clear feedback on system performance and user experience.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.
  </li>
  <li>
   3&ndash;5 years of experience as an ERP Support Specialist.
  </li>
  <li>
   Strong knowledge of SAP modules (FI/CO, Procurement, MM, HCM).
  </li>
  <li>
   Excellent analytical, communication, and problem-solving skills.
  </li>
  <li>
   Proven ability to deliver user training and documentation.
  </li>
  <li>
   Ability to work independently, prioritize tasks, and meet deadlines.
  </li>
  <li>
   Strong interpersonal skills to collaborate across diverse teams.
  </li>
 </ul>
 <p>
 </p>
</div>


ERP Support Specialist

Hospital Supply Corporation

<p>Hospital Supply Corporation is looking for a skilled and proactive &ldquo;<b>Technical Support Specialist&rdquo;</b> to join our IT team based at Karachi, Head Office. This role is responsible for ensuring smooth day-to-day IT operations, providing technical assistance across departments, and supporting healthcare-related systems and equipment.</p><p><b>Job Description:</b></p><ul><li>Provide day-to-day IT support across all departments</li><li>Manage and troubleshoot network infrastructure (LAN/WAN, switches, routers, firewalls)</li><li>Monitor system performance and ensure data security</li><li>Install, configure, and maintain hardware and software</li><li>Support Windows servers, Active Directory, and user account management</li><li>Perform routine user and server backups</li><li>Provide printer, workstation, and peripheral support</li><li>Support healthcare-related IT systems such as LIS (Laboratory Information System) and hospital equipment connectivity</li><li>Assist in IT projects and contribute to process improvements</li></ul><p><b>Qualification &amp; Experience:</b></p><ul><li>Bachelors or Master&rsquo;s degree in Information Technology, Computer Science, or a related field with 3&ndash;4 years of experience in IT hardware, network, and system support.</li><li>Hands-on experience with Windows servers, Active Directory, and data backup solutions and strong knowledge of networking and security principles.</li><li>Familiarity with healthcare IT systems (LIS, medical equipment integration) is preferred.</li><li>Strong troubleshooting and problem-solving skills with a customer-focused mindset.</li></ul><p>Interested candidates are requested to send their application <b>to:</b> <b>itjobs@hsc.com.pk</b> and <b>cc:</b> <b>careers@hsc.com.pk </b>bymentioning &ldquo;<b>Technical Support Specialist&rdquo;</b> in the subject line latest by <b>October 31, 2025.</b></p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

Technical Support Specialist

Point of Rental Software

<div><div><div><div><div><b><i>A little about our culture...</i></b></div><div></div><div>
Point of Rental has been honored as one of Inc. 500's Best Places to Work in 2024! This recognition highlights our commitment to fostering a positive and engaging work environment.</div></div><div></div><div><b><i>
About Point of Rental...</i></b></div></div></div><div><div><p>
At Point of Rental, we value thinkers and tinkerers, helpers and sellers, and people who just plain make it fun to come in to work each day. We&rsquo;re an international company, with offices in the United States, the United Kingdom, and Australia, but we&rsquo;re run like a family business &ndash; the meetings are few, and the bonding opportunities are genuine. And though we&rsquo;re in an industry based on the concept of taking items only as long as you need them before returning them, we&rsquo;re fiercely committed to our people. We work with every member of our staff to help them become the developer/salesperson/trainer/wizard they always wanted to be. Bring us your best. We&rsquo;ll make your best better.</p><p></p><p><b><i>
About the role...</i></b></p><p>
We are searching for an outgoing, energetic, and motivated customer support professional to join our team! As a Customer Support Specialist, you will be supporting small to medium-sized entrepreneurs using Point of Rental software. The primary role of the Customer Support Specialist is to deliver an awesome experience to our customers. A qualified Specialist thrives on going above and beyond on every interaction and will be the primary voice of POR to our customers. This Specialist will not solve every problem on their own &ndash; but work within POR to assist and delight our customers.</p><p></p><p><b>
Duties &amp; Responsibilities</b></p><ul><li>
Act as first point of contact for POR customers (Phone, email, chat)</li><li>
Respond to customer requests for assistance</li><li>
Use knowledge and skills to address customer&rsquo;s needs and resolve basic problems within existing specifications and defined standards</li><li>
Provide an exceptional customer experience demonstrating excellent communication skills, responsive follow through, and advocacy for customer issues within the support team and other internal departments</li><li>
Provide timely follow-up to customers and an exceptional support experience</li><li>
Provide thorough and complete case notes and documentation of customer issues</li><li>
Prioritize incoming issues and route to the appropriate resources for resolution</li></ul><p></p><p><b>
Qualifications &amp; Skills</b></p><ul><li>
Excellent customer service attitude</li><li>
Team player</li><li>
Demonstrated verbal and written communication skills</li><li>
Time Management and problem-solving skills</li><li>
Attention to detail and ability to collect and document detailed information regarding customer issues</li><li>
Ability to listen intently and understand underlying concerns</li><li>
Ability to empathize and relate to customers</li><li>
Ability to navigate any question or issue and direct customer to the right person or team to assist</li><li>
Demonstrated ability to maintain self-control while defusing stressful customer situations (High EQ)</li><li>
Ability to multi-task between varied support channels, effectively and professionally communicating with the customer based upon their desired channel (i.e. phone, live chat, email)</li><li>
Project Management, technical aptitude, and analytical skills a plus</li></ul><p></p><p><b><i>
Job Type:</i></b><b><i> </i></b><i>Full-Time, Exempt. Base Salary + Benefits (Medical/Dental/Vision), 120 Hours PTO, 100% 401(k) Matching (Up to 4%). M-F, Day-Time work schedule. Open to On-Site, Hybrid, and Remote Work Environments.</i></p><p><i>
The base pay range for this position is $50,000 to $55,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, experience and training, skills, licenses and certifications, and education among other factors.</i></p><p><i>
POR is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will receive consideration without regard to race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by federal, state, or local laws. POR is committed to providing equal opportunity for all and reasonable arrangements for individuals with disabilities in employment. To request any special arrangements, please contact Human Resources.</i></p></div></div></div>

Customer Support Specialist

IRTH SOLUTIONS

<div><h3 class="jobSectionHeader"><b>COMPANY SUMMARY</b></h3><p></p><p><br>
Ready for an exciting career with a technology firm that is working on cutting-edge products? Then come join the Irth Land Management team and be part of a software-product organization that has a cool work culture, great work atmosphere and amazing growth potential. Irth Land Management is currently seeking a Technical Support Specialist to join our team.</p><p></p><p><br>
The successful candidate will be a strong team player who is able to handle multiple projects at once. He or she will be skilled at problem solving with technology. Irth Land Management focuses on providing innovative software solutions for managing land rights and infrastructure assets.</p><p>
Irth Land Management was founded on a simple notion: Deliver innovative technology solutions while forming lasting relationships with our clients.</p><p></p><h3 class="jobSectionHeader"><b>
JOB SUMMARY</b></h3><p>
The Technical Support Specialist is an important resource for our company &ndash; supporting our clients and ensuring their satisfaction is the number one responsibility. The perfect candidate for this position would be detail oriented, outgoing and have an interest in problem solving.</p><p><b>
Requirements</b></p><br>
<p></p><ul><li>
Monitoring Irth Land Management&rsquo; trouble tickets (Freshdesk) incoming queue</li></ul><p>
a) Confirm each ticket has standard information needed to replicate the issue</p><p>
b) Respond as needed to receive correct information (via written English) in ticketing tool(s)</p><p>
c) Reproduce the issue in lower (test) environment and document exact steps to duplicate</p><p>
d) Enter Work item ticket (Azure DevOps) for development team</p><p>
e) Update Freshdesk Ticket accordingly</p><p>
f) Help create and maintain Daily report to review with Product Support Specialist on activity for the day.</p><p></p><ul>
<li>
Collaborate closely with our US-based Product Support team to ensure our clients receive exceptional service</li>
<li>Develop extensive Irth Land Management products and industry knowledge that is required to enable this position to efficiently review and process clients&rsquo; reported issues</li>
<li>Provide demo of functionality to our documentation team relating to required documentation updates</li>
<li>Preliminary review of all product documentation</li>
<li>Initial point of contact for Development team on questions about any specific work-item ticket (Azure DevOps)</li>
<li>Validate product deployments (releases) in higher environments (UAT, Support, Client onsite, etc.)</li>
<li>Keep all outstanding Freshdesk &amp; Azure DevOps tickets updated with correct status and escalate those that require action from others</li>
</ul><p></p><h3 class="jobSectionHeader"><b>
SKILLS/EXPERIENCE</b></h3><ul>
<li>Should have 4-5 Years of Relevant Experience</li>
<li>Strong analytical &amp; problem-solving skills to help determine and/or troubleshoot client issues</li>
<li>Excellent and fast decision-making skills for problem identification and solution recommendation</li>
<li>Strong written and verbal English communication</li>
<li>Ability to communicate professionally by phone and email, including explaining technical terms in non-technical ways</li>
<li>Experience using the Microsoft Office suite (Word, Excel, Outlook, etc.)</li>
<li>Experience using multiple web browsers (Internet Explorer, Chrome, etc.)</li>
<li>Experience diagnosing/troubleshooting technical issues
</li><li>Basic SQL knowledge helpful, but not required.</li>
</ul><p></p><h3 class="jobSectionHeader"><b>
EDUCATION</b></h3><p>
Bachelor&rsquo;s degree in communications, business, computer science or related degree preferred but not required.</p><p></p><p><br>
<br>
</p><p><b>Benefits</b></p><h3 class="jobSectionHeader"><b>
WHAT IS IN IT FOR YOU</b></h3><ul>
<li>Being an integral part of a dynamic, growing company that is well-respected in its industry</li>
<li>Competitive pay based on experience.</li></ul></div><p></p>

Merzigo

<div>
 <p>
  Merzigo is currently seeking a dedicated and proactive IT Support Specialist to join our dynamic technical operations team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In this role, you will play a critical part in ensuring the smooth functioning of our IT infrastructure and end-user systems. The ideal candidate will have a solid background in IT support, a solution-oriented mindset, and a strong commitment to operational excellence. You will be responsible for providing technical assistance, maintaining hardware and software systems, and ensuring cybersecurity best practices across the organization. If you are passionate about technology, eager to drive efficiency through innovation, and ready to support a fast-paced digital environment, we&rsquo;d love to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position: IT Support Specialist
  </strong>
 </p>
 <p>
  <strong>
   Location: Etiler, Istanbul
  </strong>
 </p>
 <p>
  <strong>
   Employment Type: Full-time
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Preferably graduated from related departments of universities (Management
  </li>
  <li>
   Information Systems, Computer Programming, etc.),
  </li>
  <li>
   At least 5 years of experience in Information Technology,
  </li>
  <li>
   Able to produce innovative and creative solutions,
  </li>
  <li>
   Possesses strong planning and organizational skills, strong analytical skills, attention to detail, and result-oriented work ethic,
  </li>
  <li>
   Capable of identifying opportunities to drive improvements and changes in operational control processes,
  </li>
  <li>
   Knowledgeable in managing Microsoft systems,
  </li>
  <li>
   Open to development and learning,
  </li>
  <li>
   Active driver&rsquo;s license and ability to drive.
  </li>
  <li>
   No travel restrictions to group company locations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Knowledgeable in maintenance, adjustments, and spare parts for notebooks, PCs, and printers,
  </li>
  <li>
   Experienced in computer fault diagnosis, maintenance, and repair,
  </li>
  <li>
   Experienced in providing client support to end-users working in a domain environment,
  </li>
  <li>
   Knowledgeable about Active Directory structure,
  </li>
  <li>
   Knowledgeable about cybersecurity concepts, methodologies, standards, policies, and procedures,
  </li>
  <li>
   Proficient in Windows Office programs and experienced in installing and updating antivirus programs,
  </li>
  <li>
   Experienced in setting up and troubleshooting mobile devices,
  </li>
  <li>
   Preferably experienced in desktop and server operating systems,
  </li>
  <li>
   Meticulous and experienced in IT inventory management,
  </li>
  <li>
   Knowledgeable about ITSM (Help Desk) programs,
  </li>
  <li>
   Able to intervene in problems remotely and on-site when necessary outside working hours,
  </li>
  <li>
   Completed military service (for male candidates).
  </li>
  <li>
   Fluency in English, both written and spoken, is a plus
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Merzigo
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Merzigo is a cutting-edge video monetization company, that provides a range of innovative services to broadcasters, producers, and distributors. They focus on supporting leading entertainment brands to grow their AVOD business, finding them new audiences, and increasing revenue streams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our company is dedicated to inclusion, diversity, and equality. By bringing together individuals with various backgrounds, experiences, and perspectives, we aim to create an innovative and dynamic work environment. Everyone must feel valued and respected, as this is a crucial component in strengthening team spirit. We strive to give all our employees equal opportunities to reach their full potential in an inclusive atmosphere.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    We welcome candidates who share this mission to join us.
   </em>
  </strong>
 </p>
 <p>
 </p>
</div>


IT Support Specialist

Atlas Copco

<div><div><div><div><div><h1 class="jobSectionHeader"><b>IT Support Specialist
</b></h1></div></div></div></div><div><div><div><div>Functional area: Information Technology
</div></div></div></div><div><div><div><div>Location: Egypt
</div></div></div></div><div><div><div><div>City: Cairo
</div></div></div></div><div><div><div><div>Company name: Atlas Copco Equipment Egypt S.A.E.
</div></div></div></div><div><div><div><div>Date of posting: Oct 12, 2025<br>
</div></div></div></div><p></p><div><div><div><div><p>Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.</p>
<p><b>Join us on our journey for a better tomorrow.</b></p><br>
<p></p>
<p><b>
Mission:</b></p>
<p> To deliver exceptional technical support, strategic vendor management, and collaborative business partnership, ensuring the reliability, security, and efficiency of our IT infrastructure. Through proactive problem-solving, effective communication, and continuous improvement,
</p><p>Responding and resolving the support requests and service tickets that cannot be managed remotely or require in-depth technical knowledge</p><br>
<p></p>
<p>You will report to the MENA IT Team Leader.</p><br>
<p><br>
<b>To succeed, you will need</b></p>
<ul><li><b>Responsibilities</b>
<ul><li>To provide the onsite support for end users to identify, diagnose and rectify any issues in computer hardware, software, services, and applications</li>
<li>Fulfillment of the change/service requests, tasks assigned to you, ensuring they are handled correctly and promptly</li>
<li>Act on incidents which are approaching or have reached the point of breaching our service level agreements</li>
<li>Support end users and deliver IT services in the areas of Microsoft 365, MS Teams, PC support, LAN and WAN, video conferencing etc.</li>
<li>Hands-on practice on Microsoft Power platform services including Power automate and power app</li>
<li>Microsoft SharePoint online administration (Intermediate level)</li>
<li>Mobile devices support including the mobile device management</li>
<li>Provide hands on support to our specialist team with server, network, and telephony infrastructure</li>
<li>Maintain Asset Management database in ServiceNow with accurate records of IT assets</li>
<li>Collaborate with the IT Manager in the management of the IT platform to keep the information systems in optimal operating condition</li>
<li>Properly escalate incidents or problems to IT Manager and Regional End User Support teams according to the impact, severity, and urgency</li>
<li>To be fully compliant to IT Security guidelines, procedures &amp; policies referring to Atlas Copco Way</li>
<li>Manage vendor relationships to ensure timely delivery and quality of service</li>
<li>Communicate effectively with stakeholders to ensure alignment of IT services with business objectives</li>
<li>Liaise with local vendors for procurement, maintenance, and support of IT equipment and services.</li>
<li>Ensuring the same level of support for the main office in Cairo and Alexandria branch as well as regional distributors and any future expansion</li>
<li>Working location is Cairo, Egypt</li><br>
</ul></li></ul><p></p><ul><li><b>Skill / Experience requirements</b>
<ul><li>Minimum of 02 years&rsquo; experience in similar role
</li><li>Customer focused and business oriented</li>
<li>You can work in a team as well as independently, to be proactive and to work with many tasks simultaneously</li>
<li>Effective communication and interpersonal skill</li>
<li>Analytical and enjoy solving problems in a complex environment</li>
<li>Willing to research, learn and find solutions and can quickly understand new technology and processes</li>
<li>Strong knowledge of computer hardware, software, and network systems.</li>
<li>Troubleshooting PC&rsquo;s, laptops (Dell and HP experience)</li>
<li>Mobile devices management and support</li>
<li>Hands on experience with Microsoft 365, especially MS Teams, MS Outlook, OneDrive &amp; SharePoint</li>
<li>Experience with vendor management and project participation is a plus</li>
<li>Experience working in a global or multi-site environment</li><br>
</ul></li></ul><p></p><ul><li><b>Knowledge / Educational requirements</b>
<ul><li>University degree or equivalent competence gained through experience</li>
<li>Fluency in English &amp; Arabic (Speaking and writing).</li>
<li>ITIL Certified Experience with IT best practice / ITIL; ITIL certification desirable</li>
<li>Certifications such as CompTIA A+, Network+, CCNA or Microsoft Certified IT Professional (MCITP) is a plus</li><br>
</ul></li></ul><p></p><p><b>Diverse by nature and inclusive by choice</b><br>
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.</p></div></div></div></div></div><p></p>

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