system support specialist

Dhruva Technologies

Job Description &ndash; Software Engineering Specialist (M6 Lead)Program: M6 OperationsWork Stream: M6 LeadBroad Skill: M6Role: Software Engineering SpecialistAbout the RoleWe are seeking an experienced Software Engineering Specialist (M6 Lead) to oversee L2/L3 support for the M6 platform. The role involves technical leadership, end-to-end issue resolution, incident management, system stabilization, and operational excellence across M6 modules and OMS functions.Key ResponsibilitiesLead L2/L3 support operations for the M6 platform.Manage and resolve incidents, service requests, and production issues within SLA.Perform system restoration, environment validation, and stability checks.Execute and review scripting activities, automation tasks, and configuration updates.Configure and monitor alerts, jobs, integrations, and system health parameters.Implement workarounds and long-term fixes to ensure system resilience.Create, update, and maintain SOPs / runbooks for operational activities.Oversee tool configuration and ensure seamless functioning across M6&ndash;related tools.Manage infrastructure-related tasks, including logs, servers, services, and deployment support.Troubleshoot and resolve issues related to Order Management System (OMS) in M6.Collaborate with cross-functional teams for RCA, defect fixes, and optimization.Provide technical leadership, mentoring, and support to junior engineers.Ensure adherence to operational best practices, compliance, and governance.Required Skills &amp; Qualifications5&ndash;8+ years of experience in M6 Operations or similar OSS/BSS platforms.Strong understanding of M6 architecture, OMS flows, and system integrations.Hands-on experience with L2/L3 support, scripting (Shell/Python), and environment management.Solid troubleshooting skills in application logs, configuration, and backend components.Experience with monitoring tools, job schedulers, and deployment environments.Ability to lead technical teams and drive end-to-end issue resolution.Strong analytical thinking and problem-solving abilities.Excellent communication and stakeholder coordination skills.Job Types: Full-time, PermanentPay: &#8377;868,304.14 - &#8377;2,200,872.62 per yearWork Location: Remote

Software Engineering Specialist (M6 Lead)

Billing Freedom

We are seeking a motivated IT Support Specialist responsible for providing technical assistance and support related to computer systems, hardware, and software. The specialist responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions in a timely manner.Key Responsibilities:<ul><li>Provide technical support for internal users via phone, email, or in person.</li><li>Troubleshoot hardware and software issues on desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain software applications and operating systems.</li><li>Set up new user accounts, profiles, and permissions across various systems.</li><li>Maintain and monitor IT systems including servers, networks, and security tools.</li><li>Document support issues and resolutions in ticketing systems.</li><li>Assist with IT asset inventory and hardware lifecycle management.</li><li>Participate in IT projects and initiatives including upgrades and migrations.</li><li>Escalate unresolved issues to higher-level IT staff or external vendors as needed.</li><li>Provide training and guidance to users on system functionality and best practices.</li></ul>Education &amp; Experience:<ul><li>Associate or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li><li>1-3 years of experience in a technical support or help desk role preferred.</li></ul>Technical Skills:<ul><li>Proficient in Microsoft Windows and Office 365 environments.</li><li>Familiar with networking fundamentals (TCP/IP, DNS, DHCP).</li><li>Experience with ticketing systems (e.g., ServiceNow, Zendesk).</li><li>Basic knowledge of Active Directory, remote desktop tools, and antivirus/security software.</li></ul>Soft Skills:<ul><li>Strong problem-solving and analytical abilities.</li><li>Excellent communication and customer service skills.</li><li>Ability to manage multiple priorities and work under pressure.</li><li>Team player with a proactive and positive attitude.</li></ul>Job Type: Full-timePay: Rs50,000.00 per monthExperience:<ul><li>IT Support Specialist: 1 year (Required)</li></ul>Work Location: In person

IT Support Specialist

East Texas Lighthouse for the Blind

<div>The purpose of the East Texas Lighthouse for the Blind shall be the rehabilitation, education, training and employment of people who are blind and visually impaired, and the furtherance of their interests and welfare through programs designed to provide rehabilitation, training and employment opportunities, being wholly charitable and benevolent.
GENERAL SUMMARY OF POSITION
The Purchasing &amp; Operations Support Specialist position is an indirect labor support position, reporting to the Quality &amp; Distribution Manager. The position is responsible for supporting our operations through purchasing, inventory management, quality administration, and systems data entry.
EXPECTATIONS FOR ALL EMPLOYEES
Support the organization's mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, honesty, respect for others, commitment to our community, and accountability and ownership.
EDUCATION and/or EXPERIENCE<ul><li>
High School Diploma or equivalent is required</li><li>
2+ years of experience in purchasing, inventory, or operations support preferred</li></ul>
ESSENTIAL DUTIES and RESPONSIBILITIES
<ul><li>Manage purchasing activities including supplier communication, order placement, shipment routing and tracking through receipt and invoice reconciliation</li><li>
Communicate with suppliers to resolve problems that may arise regarding delivery, quality, price, or conditions of sale, documents in QMS system and takes corrective action when required</li><li>
Maintain ERP system with accurate expected PO dates and updated price lists</li><li>
Collaborate with production planner, customer service, and receiving departments to maximize efficient material flow</li><li>
Assist with monitoring virtual and physical inventories and stock levels</li><li>
Support quality assurance documentation and administrative tasks, including creating and maintaining controlled documents</li><li>
Perform data entry and system updates as directed in ERP and QMS systems</li><li>
Assist with reporting and analysis related to purchasing and inventory</li><li>
Collaborate on business development efforts to assist with new product development</li><li>
Performs other duties as assigned</li></ul>
SKILLS<ul><li>
Excellent communication and interpersonal skills</li><li>
Excellent organizational skills and attention to detail</li></ul><ul><li>
Proficient in Microsoft Office Suite or related software needed to check purchase orders and maintain purchasing records</li><li>
Ability to multitask and prioritize effectively.</li><li>
Experience in manufacturing or industrial environments is a plus.</li></ul>
PHYSICAL DEMANDS<ul><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at a time</li></ul>
Reasonable accommodations may be made to enable blind individuals to perform essential functions.</div>

Purchasing & Operations Support Specialist

Alghanim INDUSTRIES

Date: 23 Nov 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The System Specialist is responsible for leading the intractions with customers at the earliest stages of solutions development.
 Job Responsibilities
 <ul>
<li>Leading Analyst team and engineers to meet company set KPI’s</li>
<li>Working with the customers in the area of software support to present solutions to resolve operational problems.</li>
<li>Interfacing with customers; engineers and sales team to identify customer requirements in relation to printing solutions.</li>
<li>Establishing steps for implementation.</li>
<li>Testing the operability of suggested system to deliver customer expectation.</li>
<li>Attending Pre-sales customer calls with the Sales Account Manager.</li>
<li>Leading the implementation and installation of sold printing solutions and ensure customer application migrations are done smoothly.</li>
<li>Escalating field technical issues to the Service Manager for proper resolving, if required.</li>
<li>Maintaining, upgrading, enhancing of provided solutions and systems.</li>
<li>Building expertise in Xerox Solutions by conducting periodical trainings & E-Learning .</li>
<li>Handling the communications with Xerox Solution Vendor Support.</li>
</ul>
Candidate Requirements
 Qualifications
 
<ul>
<li>Bachelor’s Degree in Engineering.</li>
<li>PMP is an advantage.</li>
</ul>
Experience
 
<ul>
<li>7 to 9 years of experience in Pre-Post Solutions.</li>
<li>Previous experience in Xerox is a remarkable advantage.</li>
</ul>
Other Skills and Competencies
 
<ul>
<li>Creativity: Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.</li>
<li>Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.</li>
<li>Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.</li>
<li>Teamwork: Able to work well with others in order to get the job done.</li>
<li>Listening Skills: Listening to workers, teammates, end user, and management is crucial to an engineer's job.</li>
<li>Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.</li>
</ul>
Education

System Specialist

Oxiliry

<div>
 
 The People Services &amp; Systems Specialist is responsible for delivering efficient HR operations, maintaining accurate employee data, and supporting HRIS/technology implementation projects. This role strengthens the employee experience through reliable service delivery and improved system functionality.
 
 
 
 
 
 Requirements
 
 
 
 
 People Operations (HR Services)
 
 
 
 <ul>
 <li>
 Execute end-to-end HR operations including onboarding, offboarding, employee data management, and HR documentation.
 
 </li>
 <li>
 Maintain accurate employee records in HRIS while ensuring compliance with internal policies and statutory requirements.
 
 </li>
 <li>
 Support payroll preparation by validating employee data and attendance records.
 
 </li>
 <li>
 Act as the first point of contact for employee inquiries and ensure timely service delivery.
 
 </li>
 <li>
 Prepare HR letters, reports, and dashboards as needed.
 
 </li>
 </ul>
 
 
 HR Systems &amp; Technology Implementation
 
 
 
 <ul>
 <li>
 Support implementation, adoption, and optimization of HR technology tools (HRIS, ATS, performance systems, etc.).
 
 </li>
 <li>
 Collaborate with People &amp; Culture and IT teams for system testing, troubleshooting, and enhancements.
 
 </li>
 <li>
 Provide user support, guidance, and training to improve system utilization.
 
 </li>
 <li>
 Ensure data integrity through regular audits and system monitoring.
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 Process Improvement &amp; Compliance
 
 
 
 <ul>
 <li>
 Assist in documenting and improving HR operational processes.
 
 </li>
 <li>
 Ensure HR operations comply with organizational policies, labor laws, and data privacy standards.
 
 </li>
 <li>
 Participate in automation, digitization, and employee experience enhancement initiatives.
 
 </li>
 </ul>
 
 
 3. Key Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 Accuracy and timeliness of HR transactions
 
 </li>
 <li>
 HRIS data integrity and audit performance
 
 </li>
 <li>
 Issue resolution turnaround time
 
 </li>
 <li>
 Effectiveness of system implementation support
 
 </li>
 <li>
 Employee satisfaction levels with People Services
 
 </li>
 </ul>
 
 
 4. Knowledge, Skills &amp; Competencies
 
 
 
 
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Strong understanding of HR operations and employee lifecycle management
 
 </li>
 <li>
 Experience with HRIS platforms (e.g., Zoho , Workday, Oracle, or similar)
 
 </li>
 <li>
 HR reporting, data management, and workflow knowledge
 
 </li>
 <li>
 Familiarity with system testing or implementation support
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Tech Savvy
 
 </li>
 <li>
 Action Oriented
 
 </li>
 <li>
 Collaborates
 
 </li>
 <li>
 Ensures Accountability
 
 </li>
 <li>
 Plans &amp; Aligns
 
 </li>
 <li>
 Communicates Effectively
 
 </li>
 </ul>
 
 
 5. Experience &amp; Education Requirements
 
 
 
 <ul>
 <li>
 
 Education:
 
 Minimum Bachelor&rsquo;s degree in HR, Business Administration, or related field
 
 </li>
 <li>
 
 Experience:
 
 Minimum
 
 3 years
 
 in HR operations; exposure to HR systems implementation preferred
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 OPD
 
 </li>
 <li>
 IPD including Parents
 
 </li>
 <li>
 Quarterly Bonus
 
 </li>
 <li>
 Leaves
 
 </li>
 <li>
 Fuel Card
 
 </li>
 </ul>
</div>

People Services & Systems Specialist

Citi

<div><h2 class="jobSectionHeader">Discover your future at Citi</h2>
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
<h2 class="jobSectionHeader">Job Overview</h2>
The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage &amp; retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. 
 
Responsibilities:<ul><li>
Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi&rsquo;s clients</li><li>
Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales</li><li>
Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries</li><li>
Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed</li><li>
Support expansive and diverse array of products and services</li><li>
Assist with ongoing Lean and process improvement projects</li><li>
Resolve complex problems based on best practice/precedence, escalating as needed</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
Qualifications:<ul><li>
2-4 years of relevant experience</li><li>
Proficient in Microsoft Office</li><li>
Comprehensive knowledge of Dispute process</li><li>
Ability to work unsupervised and apply problem solve capabilities</li><li>
Ability to work occasional weekends to support Pega releases and COB testing</li><li>
Working knowledge of Pega and/or G36 functionality, Continuity of Business (CoB) testing, and creating and resolving Trust Receipts (TR&rsquo;s)</li><li>
Demonstrated analytical skills and mathematical knowledge</li><li>
Consistently demonstrates clear and concise written and verbal communication skills</li></ul> 
Education:<ul><li>
High School diploma or equivalent</li></ul> 
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
-
Job Family Group:
Operations - Core
-
Job Family:
Operations Support
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Ops Support Specialist

M2S Group

<div>The Management Trust 
Position Title: Community Support Specialist 
Location: Henderson, NV 
Reporting To: Division Vice President 
Status: Non-Exempt, Full-Time 
Salary: $18.00/Hourly

This is a dedicated onsite role for the Viera Condominium Association community in Henderson, NV.
COMPANY PROFILE: 
The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients&rsquo; needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.

EMPLOYEE OWNER POSITION PURPOSE: 
The Community Support Specialist Level 2 (CSS) is responsible for providing exceptional customer service and quality administrative support to both internal and external clients, including, but not limited to: partnering with Community Association Managers (CAMs) and Assistant Community Association Managers, managing complex Work Orders and Architectural Review requests, managing amenity requirements, performing special projects/research, and various coverage (i.e. phone).
<div>
JOB DUTIES AND RESPONSIBILITIES: 
<ul><li>Receive customer phone calls and answer questions related to the status of work orders, ARC requests, or Association responsibilities</li><li>Maintain current community information for Welcome Packet in appropriate system location</li><li>Manage review, assignment, and follow-up for complex Association Work Orders requiring committee approval, a board approval process, or specialized vendors</li><li>Document actions taken with system notes</li><li>Box, archive, and log documents for off-site storage not less than annually per Association</li><li>Process compliance notices (either post-inspection or as needed) in accordance with community guidelines, add fines and hearing outcomes as directed by CAM or ACAM following a Board meeting.</li><li>Manage, review, and process complex ARC applications (e.g. outside architect, deposit, or special plans or paperwork required)</li><li>Monitor for status and timelines of ARC Applications and maintain system records as needed</li><li>Maintain system entry and logs for homeowner records including parking passes, amenity reservations, deeded parking or storage</li><li>Manage tracking and distribution of access devices for communities including keys, fobs, or parking passes</li><li>Manage amenity reservation processes in accordance with community guidelines</li><li>Manage and organize physical ballots returned to office for elections</li><li>First escalation for all homeowner phone calls transferred from reception</li><li>Depending on location, may be required to provide periodic relief for Division Receptionist (if Receptionist is absent, during lunch periods, etc.)</li><li>Monitor for completion of ad-hoc Community Support Task items such as managing access device projects, special mailers, newsletter information</li><li>Support updating of Association information in system of record including Board and Committee information, vendor contact information, updates to rules and maintenance obligations, and document libraries</li><li>Coordinate with Service providers for questions, such as those related to access to the community or parking enforcement</li><li>Support in documentation of maintenance of third-party systems utilized by specific communities</li><li>Other duties and special projects as assigned</li></ul></div>
<div>
QUALIFICATIONS: 
<ul><li>High School Diploma (or equivalent); Associate&rsquo;s Degree preferred</li><li>Proficiency in administrative support &ndash; generally between 1-4 years, depending on the position level</li><li>Experience with Microsoft Office suite of products</li><li>Ability to identify and prioritize tasks</li><li>Ability to multi-task and provide support to multiple communities while understanding their unique rules and requirements</li><li>Conflict resolution skills</li><li>Highly organized and able to monitor records for pending deadlines</li><li>Excellent written and verbal communication</li><li>Ability to provide high-level customer service with astute attention to detail and organization</li><li>Must be a team player</li><li>Ability to utilize technology including phone systems, reports, and office equipment to efficiently discharge tasks</li><li>Adaptable and dependable with a solid attendance record</li><li>Professional and respectful demeanor with all internal and external customers at all times</li></ul></div>
<div>
SPECIAL POSITION REQUIREMENTS (VARIES BY LOCATION/NOT A GLOBAL REQUIREMENT): 
<ul><li>None</li></ul></div>
<div>
ESSENTIAL FUNCTIONS: 
<ul><li>Use standard office equipment, including: computer, phone, copier/scanner, etc.</li><li>Be stationary for periods of time</li><li>Relocate up to (25) pounds</li><li>Travel to and from offsite locations</li></ul></div>
<div>
SUPERVISES OTHERS? IF SO, LIST: 
<ul><li>None</li></ul></div>
<div>
SCHEDULE &amp; TRAVEL: 
<ul><li>Monday-Friday 8:00am-4:30pm</li><li>This position may require occasional long hours to meet business needs</li></ul></div>

The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

COMMUNITY SUPPORT SPECIALIST II

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