system support specialist

BGTS

<div>
 
 
 BGTS
 
 is an international company providing software and technology solutions, with over 25 years of experience and a team of more than 1,800 professionals. Leveraging our strong engineering expertise and industry insight, we deliver fast and effective solutions to our clients through our offices around the world, helping them achieve their business goals.
 
 
 
 
 
 We are looking for a
 
 System Support Specialist
 
 to join our team. In this role, you will be responsible for ensuring the smooth operation of our customers&rsquo; software systems, managing installation and configuration processes, analyzing and resolving technical issues, and keeping technical documentation up to date.
 
 
 
 
 
 
 *This role requires working on-site 5 days a week at our Kavac&inodot;k / Istanbul office.*
 
 
 
 
 
 
 
 Responsibilities &amp; Qualifications
 
 
 <ul>
 <li>
 Preferably experience working in support teams of distributor or reseller companies for software such as
 
 CatCam, Pro/ENGINEER, CATIA, or AutoCAD
 
 </li>
 <li>
 At least
 
 5 years of customer support experience
 
 related to the relevant software
 </li>
 <li>
 Strong communication skills; presentable and able to adapt to different working environments
 </li>
 <li>
 Eager to learn, open to self-development, and motivated to acquire new skills
 </li>
 <li>
 
 English proficiency at B1&ndash;B2 level
 
 , sufficient to support international customers
 </li>
 </ul>
 
 
</div>

System Support Specialist

IT Support Specialist

TCP Software

<div>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
The Implementation Support Specialist plays a key role in supporting the successful onboarding and configuration of customer accounts. This role works closely with Implementation Specialists and Project Managers to assist with system configuration, data setup, and technical support during the implementation lifecycle. The ideal candidate is detail-oriented, technically capable, and excels at collaboration and communication.
As an Implementation Specialist, you will:<ul>
<li>
Support Implementation Specialists with customer account setup, system configuration, and data validation activities.</li>
<li>Assist in configuring applications and ensuring setups align with defined implementation requirements.</li>
<li>Perform basic SQL queries and data checks to support implementation and troubleshooting efforts.</li>
<li>Help prepare and maintain implementation documentation, configuration checklists, and customer records.</li>
<li>Collaborate with Implementation Specialists to identify and resolve configuration or data-related issues.</li>
<li>Manage multiple tasks and priorities across concurrent implementation projects.</li>
<li>Communicate clearly and effectively with internal teams to ensure smooth handoffs and issue resolution.</li>
<li>Follow established implementation processes and contribute to continuous improvement of support workflows.</li>
<li>Work independently on assigned tasks while contributing effectively as part of a broader implementation team.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree (or equivalent experience).</li>
<li>Experience in software configuration, implementation support, or a related technical support role.</li>
<li>Proficiency in Microsoft Excel applications and SQL database management systems.</li>
<li>Strong analytical and problem-solving skills with close attention to detail.</li>
<li>Ability to multitask effectively in a fast-paced environment.</li>
<li>Ability to work independently as well as collaboratively within a team.</li>
<li>Exceptional communication skills, both written and verbal.</li>
</ul>
Preferred Skills<ul>
<li>
Familiarity with implementation or onboarding processes for software solutions.</li>
<li>Experience working with project management or ticketing tools.</li>
<li>Customer-focused mindset with the ability to support internal teams efficiently.</li>
</ul>
Benefits<ul>
<li>
Company sponsored training, workshops, education, and team building.
</li><li>The chance to make a genuine impact on the company&rsquo;s growth.</li>
<li>Plenty of challenging work and the opportunity to stretch yourself.</li>
<li>Every day you&rsquo;ll get to work with amazing talent in a fast-growing company that really values their people.</li>
<li>Competitive salary based on experience</li>
<li>PTO and Sick leaves</li>
<li>In-Patient &amp; Out-Patient Health insurance</li>
<li>Provident fund and EOBI</li>
<li>The work/life setup you need to be successful</li>
<li>A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results</li>
<li>The opportunity to work with amazing talent in a fast-growing company that really values its team</li>
</ul>
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees</div>

Implementation Support Specialist

<div>
 
 About This Role
 
 
 
 As a Simulator Support Specialist &ndash; Performance, you will be responsible for activities in the following areas:
 
 
 <ul>
 <li>
 Support the Flight Simulator Training Devices for all QTG issues: Point of contact for the customer and the TCOPS team for QTG complex issues, provide technical support for complex issues, provide On-the-Job training to fellow team members. Correct, validate and tune QTG related deficiencies.
 </li>
 <li>
 Accountable for QTG configuration control on all Training Devices. Debug, identify and actively participate in solving complex issues. Develop, implement, test, integrate, &amp; present fixes on all simulators. Monitor SimHub/Simissues for updates &amp; coordinate with CAE Customer Service to follow-up on all QTG critical issues. Use the Computerized Maintenance Management System to record, track, review, update, &amp; monitor deficiencies and other maintenance activities assigned to the specialists.
 </li>
 <li>
 Participate in project reviews in support of the customer for new FSTD installations and/or updates. Provide support to the CAE Inc team during installations and updates in terms of software integration, performance-QTG, and/or hardware requirements. Interact &amp; work closely with customers, engineers, &amp; NAAs. As applicable, be involved in the acceptance process, including the review &amp; acceptance of the initial Master QTG. As applicable, be the main point of contact for the relevant authorities for recurrent evaluations, post evaluation status reports, and general authority related communications.
 </li>
 <li>
 Possible international travel to support the other TCOPS within the CAE network, to support snag clearance efforts at customer sites, and/or to participate in FSTD installations or updates.
 </li>
 <li>
 Participate in team technical meetings, weekly meetings with the customer, and SLA review meetings with CAE upper management and/or the customer.
 </li>
 <li>
 Comply with local &amp; global CAE Environmental Health &amp; Safety standards, instructions, and safe working procedures. Exercise duty of care for own H&amp;S, and that of others who may be affected by his/her work
 </li>
 <li>
 As applicable, be the main point of contact to the relevant Authorities for all QTG related issues for all simulators.
 </li>
 <li>
 Flexible working hours to fit simulator availability. Off the roster, weekday shifts mainly. Possible Roster shift work on temporary basis to replace vacation or sickness leaves when required.
 </li>
 <li>
 Interact with customers, other engineers, Authorities and air crews.
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 Bachelor of Engineering with minimum of 5+ Years related experience as QTG/Performance Engineer.
 </li>
 <li>
 Strong knowledge in QTG (running, tuning, validation, writing scripts, troubleshooting, etc&hellip;)
 </li>
 <li>
 Knowledge of CAE software and applications including but not limited to CAELIB, STARTEAM, Strive framework, Visual Systems, SIM XXI, Simfinity, Launchpad, ITMS.
 </li>
 <li>
 Strong knowledge of Flight Aerodynamics and Aircraft systems.
 </li>
 <li>
 Strong knowledge of local and International Regulations (EASA), with demonstrated experience, as they pertain to Flight Simulation Training Devices.
 </li>
 <li>
 Knowledge of C, C++ and FORTRAN programming languages and scripting languages (Perl).
 </li>
 <li>
 Knowledge of Microsoft development tools for Windows platform (Visual Studio 6.0 and higher).
 </li>
 <li>
 Self-motivated, dynamic, team player.
 </li>
 <li>
 Strong planning and organizational skill. Ability to adapt quickly to changes in technology.
 </li>
 <li>
 Demonstrate flexibility and strong project and assigned tasks ownership as well as ability to work and make decisions unsupervised.
 </li>
 <li>
 Ability to troubleshoot problems.
 </li>
 <li>
 Result-oriented.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Good Knowledge of Windows Environment and PC hardware.
 </li>
 <li>
 Knowledge of simulated systems and the interface with Aircraft instruments and avionics.
 </li>
 <li>
 Good working knowledge of the following items: Operating system(s), Programming Language(s), Software and System Architecture, Software Development tools and utilities, Software configuration and Management Tools.
 </li>
 <li>
 Good understanding of the relevant Configuration Management and Control process.
 
 
 </li>
 </ul>
 
 Position Type
 
 
 
 Regular
 
 
 CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
 
 
 
 Equal Opportunity Employer
 
 
 
 
 CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.
 
 
 
 
 If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at
 
 CAECarrieres-Careers@cae.com
</div>

SIMULATOR SUPPORT SPECIALIST - Performance-EN

DM Clinical Research

<div>The IT Support Specialist I is to provide help to level one issue, as well as knowledge on technology to train staff. 
You will also be responsible for assisting and providing support for technical issues. 
 
DUTIES &amp; RESPONSIBILITIES<ul><li>
Assisting and providing support for technical issues</li><li>
Collaborate with IT team, cross-functional teams and all DMCR departments</li><li>
Work independently in a hybrid environment with limited supervision with the ability to prioritize objectives</li><li>
Serve as the initial point of contact for incoming support requests, provide all level 1 support, enter all activities into the ticketing system, provide updates, and resolve requests in accordance with departmental standards. Ability to triage incoming requests to the appropriate person.</li><li>
Assist in the compilation/maintenance of an accurate inventory of hardware and software</li><li>
Assist in network troubleshooting layer 1 through layer 7 of the OSI model. Including but not limited to network applications and physical cabling (voice &amp; data) issues that affected workstation connectivity.</li><li>
Train staff in how to use a computer, email, audio/video, and telecommunication features and functionality.</li><li>
Create end-user documentation and guides as needed</li><li>
Coordinates and performs support for laptops, desktops, and mobile devices. Including but not limited to peripherals, office copiers, printers, and cameras. Ability to research and resolve technical issues.</li><li>
Deliver and set up equipment in and around metropolitan Houston</li><li>
Any other matters as assigned by management.</li></ul> 
KNOWLEDGE &amp; EXPERIENCE 
 
Education:<ul><li>
High school diploma or GED, required</li><li>
Associates Degree or Bachelor&rsquo;s Degree, preferred</li></ul> 
Experience:<ul><li>
1+ years of help desk function with end user computer support. Experience may be accepted in lieu of experience.</li></ul> 
Credentials:<ul><li>
Network+, Google Workspace Certification, and/or Microsoft 365 Enterprise Admin</li><li>
Required: CompTIA A+ (or equivalent)</li></ul> 
Knowledge and Skills:<ul><li>
Excellent customer service and communication skills</li><li>
Ability to troubleshoot software and hardware problems</li><li>
Familiarity with common software applications and operating systems</li><li>
Ability to work well under pressure</li><li>
Strong time-management skills</li><li>
Experience with ticketing systems</li><li>
Ability to teach technical concepts in a non-technical manner</li><li>
Ability to research technical issues</li><li>
Experience with remote support tools</li><li>
Ability to learn quickly and adapt to new technologies</li></ul></div>

IT Support Specialist I

Bulutistan

<div>
 
 
 System Support Engineer
 
 
 
 
 
 
 
 
 About Role
 
 
 
 
 
 
 
 We seek a proactive and detail-oriented System Support Engineer with a strong background in banking IT environments to provide first-line and second-line support for enterprise systems, infrastructure, and customer environments. The ideal candidate will maintain system uptime, troubleshoot technical issues, and ensure operational continuity across servers, networks, and software platforms.
 
 
 
 
 
 
 We are looking for
 
 
 System Support Engineer
 
 
 for our team
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 System Operations &amp; Monitoring
 
 
 <ul>
 <li>
 Manage and monitor Linux/Windows servers, virtualization layers (VMware/KVM), and storage systems.
 </li>
 <li>
 Proactively detect, troubleshoot, and resolve system incidents and performance bottlenecks.
 </li>
 </ul>
 
 
 Banking-Grade Support
 
 
 <ul>
 <li>
 Deliver operational support aligned with financial SLAs (e.g., RTO, RPO, uptime, DR drills).
 </li>
 <li>
 Act as the point of contact for critical banking service incidents and follow escalation protocols.
 </li>
 </ul>
 
 
 Cloud Platform Support
 
 
 <ul>
 <li>
 Operate within a private and hybrid cloud infrastructure serving regulated banking workloads.
 </li>
 <li>
 Participate in provisioning, patching, hardening, and performance optimization.
 </li>
 </ul>
 
 
 Compliance &amp; Security Operations
 
 
 <ul>
 <li>
 Ensure all system activities comply with financial regulations (BDDK, TCMB, ISO 27001,etc.).
 </li>
 <li>
 Support vulnerability scanning, audit requests, and infrastructure compliance automation.
 </li>
 </ul>
 
 
 Automation &amp; Documentation
 
 
 <ul>
 <li>
 Contribute to infrastructure-as-code initiatives (Terraform, Ansible, PowerShell).
 </li>
 <li>
 Maintain operational runbooks and technical documentation for onboarding and recovery.
 </li>
 <li>
 Provide technical support and incident resolution across hardware, software, and network systems (Tier 1 and Tier 2).
 </li>
 <li>
 Install, configure, and maintain Windows/Linux servers, virtual machines, storage devices, and related IT infrastructure.
 </li>
 <li>
 Monitor system performance and respond to alerts, outages, or degradation using monitoring tools (e.g., Zabbix, SolarWinds, or Nagios).
 </li>
 <li>
 Support user access management, including Active Directory, Exchange, M365, and VPN configurations.
 </li>
 <li>
 Diagnose and resolve hardware, software, and connectivity issues.
 </li>
 <li>
 Ensure systems and backups are maintained by disaster recovery and business continuity plans.
 </li>
 <li>
 Document support requests, solutions, and configuration changes in the IT service management system (e.g., Jira, or ServiceNow etc).
 </li>
 <li>
 Assist in patch management, antivirus updates, and system hardening in compliance with security policies.
 </li>
 <li>
 Collaborate with cross-functional teams, including DevOps, Security, and Compliance, to ensure secure and reliable operations.
 </li>
 </ul>
 
 
 
 
 
 
 Preferred Skills And Experience
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
 </li>
 <li>
 5+ years in IT/System Support roles in banking or financial institutions.
 </li>
 <li>
 Strong understanding of Windows and/or Linux environments, cloud computing, virtualization (VMware/Hyper-V/KVM), and TCP/IP networking.
 </li>
 <li>
 Basic scripting knowledge (PowerShell, Bash) is a plus.
 </li>
 <li>
 Knowledge of ITIL practices, incident/change management, and ticketing systems
 </li>
 <li>
 Understanding of regulatory frameworks in financial services (BDDK, TCMB, PCI DSS, ISO 27001, GDPR)
 </li>
 <li>
 Strong problem-solving skills and the ability to prioritize tasks under pressure.
 </li>
 <li>
 Excellent communication skills in both technical and non-technical terms.
 </li>
 </ul>
 
 
</div>

System Support Engineer

Fatima Memorial Hospital

Saida Waheed FMH College of Nursing requires the services of System Support Engineer. Bachelor&rsquo;s degree in Computer Sciences with a minimum of 2 years&rsquo; experience in system support, networking, and IT infrastructure. The Job Description is outlined below.1. Responsible to provide support Hardware &amp; repair Support.2. Responsible for installing and repairing computer hardware, including laser, label, dot-matrix, deskjet, and wireless printers; scanners; LCDs and monitors; multimedia equipment; system and laptop motherboards; power supplies; laptops; UPS systems; DVRs and CCTV cameras; and peripherals such as mouse and keyboard.3. Responsible to provide support Software Windows installation, Office installation, Antivirus, USB Security Software, remote software VNC, HMIS, EMCO Software, Store report, Zakat Pharmacy Software, Quick book NUR foundation, Converting software video Editing Software CD &amp; DVD, Audio Editing, Photo Editing.4. Responsible to configure Email account internet configures, laptop configures wireless, checking computer equipment for electrical safety.5. Responsible for planning and undertaking scheduled maintenance upgrades.6. Responsible to setting up new user accounts and profiles and dealing with password issues, Provide support Network.7. Configure wireless (PVT) Blocks User laptop &amp; mobile.8. Responsible to new Network cable active &amp; Troubleshoot Network Cable.9. Responsible to configure network switch, wireless device, Router.10. Responsible to manage network Cable and Tagging.Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

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