systems support engineer

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring: OSS/BSS Application Support EngineerLocations: Karachi Industry: Telecom / ISP / Network OperationsAbout the RoleWe are looking for a skilled OSS/BSS Application Support Engineer to support critical telecom systems involved in service provisioning, activation, and assurance. The ideal candidate will play a key role in maintaining system stability, resolving incidents, and supporting integrations across multiple platforms.Key ResponsibilitiesProvide operational support for OSS/BSS applications used in provisioning, activation, and service assurance Troubleshoot application issues, data inconsistencies, integration failures, and workflow disruptions Monitor system health, alerts, and performance; escalate incidents when required Support integrations and data flows between OSS/BSS platforms, third-party systems, and internal tools Collaborate with NOC, Field Operations, Customer Operations, and Engineering teams Perform basic SQL queries for validation, troubleshooting, and reportin Maintain and update SOPs, operational documentation, and troubleshooting guides Assist with system changes, minor enhancements, and release validationsRequirements3&ndash;5+ years of experience in OSS/BSS application support or telecom systems Strong understanding of telecom workflows (Provisioning, Activation, Service Assurance) Experience troubleshooting APIs, integrations, and data flows Working knowledge of SQL for operational support Strong analytical, problem-solving, and communication skills Willingness to learn Salesforce Administration and provide operational backup supportPreferred SkillsExperience with OSS/BSS platforms such as Vetro FiberMap, GoCare, Data Axel, or similar Background in Telecom, Fiber ISP, Broadband, or Network Operations Familiarity with CRM platforms (Salesforce preferred) Basic scripting or automation exposure (PowerShell, Bash, Python)What We OfferMarket Competitive Salary Career Growth Opportunities Hybrid Working Model Exposure to Enterprise Telecom SystemsJob Type: Full-timeWork Location: In person

OSS/BSS Application Support Engineer

Dawat-e-islami

As a System Support Engineer you will play a crucial role in maintaining and troubleshooting of IT infrastructure.Candidate should have thorough understanding and working knowledge of following:<ul><li>Microsoft Active Directory</li><li>Windows Server OS</li><li>Forefront &amp; Sophos Firewall</li><li>HP Storage server</li><li>HP ProLiant series server</li><li>WSUS/WDS/DNS/DHCP</li><li>Microsoft 365</li><li>Google Workspace</li><li>Linux OS &amp; Cybersecurity principles (highly preferred)</li><li>Ability to understand Events &amp; Logs monitoring</li><li>Basic understanding of Subnetting, Routing, Switching, VLAN, VPN, TCP/IP</li><li>Very well aware of MS Visio / Edraw for technical documentation &amp; report writing</li><li>Experience Level: 1-2 years.</li></ul>Qualification:&middot; Minimum Graduate (Computer Science is highly preferred)&middot; Relevant certification/coursesCommunication Skills:<ul><li>Good communication skills (verbal &amp; written)</li><li>Team player</li></ul>Job Type: Full-timeWork Location: In person

System Support Engineer (Code SSE)

Pakistan Single Window

<div><ul><li>Assist all employees with any computer or IT related issues.</li>
<li>Create, add and modify user accounts and services across our various cloud platforms.</li>
<li>Assist users over the phone, in-person, and remotely.</li>
<li>Administration of Active Directory, Entra, SharePoint, Office365 Endpoints Protection/Antivirus, Multifactor authentication, outlook/email, internet, mobile devices, and any other IT-related software/hardware</li>
<li>Office365 support setting up devices and email clients, tablets, mobile phones, and computers</li>
<li>Configure, deploy, and relocate desktops, laptops, printers, and any other related devices</li>
<li>Manage and maintain the Active Directory environment, including user accounts, groups, Group Policies, domain controllers and replication, and other related services to ensure secure and efficient identity and access management with security best practices.</li>
<li>Identify, troubleshoot, resolve, and document end-user system issues requests</li>
<li>Ensure all requests are resolved promptly and with high-quality results</li>
<li>Able to write technical documentation for configurations and procedures</li>
<li>Well versed with LAN cabling and equipment installation</li>
<li>Open and follow up with tech support from vendors such as internet providers, cloud solutions, consultants, etc.</li>
<li>IT related equipment&rsquo;s inventory management &amp; reconciliation with finance.</li>
<li>IT end user hardware warranty / maintenance management.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in computer science, information technology, Electrical or computer engineering, computer programming, or similar</li>
<li>0-1 year experience in a similar role
</li><li>Experience in the set-up, configuration, and use of computer hardware, software, and networks</li>
<li>Ability to communicate technical issues to technical and non-technical employees</li>
<li>Proficient in troubleshooting and supporting Windows 10/11, and Office 365, end point protection</li>
<li>Quick analytic response to resolve issues in any situation
</li><li>Able to work in a fast-paced environment</li>
<li>Advanced level knowledge in the use of all office software (Word, Excel, Outlook, etc.)</li>
<li>Basic understanding of Cloud Solutions &amp; Cloud Computing</li>
<li>Knowledge of wireless networks, set up maintenance and troubleshooting</li>
<li>Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, and other common hardware devices and software</li>
<li>Experience providing remote support via phone and remote-control applications desired</li>
</ul>
Benefits<ul>
<li>
Competitive salary</li>
<li>Fuel Card</li>
<li>Health benefits</li>
<li>Professional development opportunities</li>
<li>Inclusive work culture &amp; much more</li></ul></div>

System Engineer (Support) - I

Matech CO

Senior Software Engineer (.NET)Location: Karsaz, KarachiMatech Consulting &amp; Outsourcing is hiring a Senior Software Engineer (.NET) with strong experience in production systems, troubleshooting, and system reliability.Responsibilities<ul><li>Monitor and support production systems</li><li>Troubleshoot incidents and perform root cause analysis</li><li>Analyze logs, metrics, and PostgreSQL queries</li><li>Improve system stability and alerting</li><li>Participate in on-call support</li></ul>Requirements<ul><li>8+ years of experience in .NET / Production Support / SRE roles</li><li>Strong debugging skills and PostgreSQL experience</li><li>Familiarity with Datadog and GCP</li><li>Knowledge of REST APIs and microservices</li></ul>Tech Stack.NET 8, ASP.NET Core, PostgreSQL, GCP, Datadog, Angular/ReactApply on Indeed by submitting your profileJob Type: Full-timePay: Rs400,000.00 - Rs500,000.00 per monthWork Location: In person

Senior Software Engineer

Telecom Engineering

We are looking for an ELV Sales Engineer to support sales activities for ELV systems such as CCTV, Access Control, Fire Alarm, and Structured Cabling. The candidate will assist in client coordination, prepare quotations and proposals, follow up on leads, and support the sales team in achieving targets. Good communication skills and basic technical understanding of ELV systems are required.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>MINIMUM: 1 year (Required)</li></ul>Work Location: In person

SALES MANAGER (MALE)

SALES ENGINEER (MALE)

Mamji Hospital

Job Description for Required IT Support Officer (System Support Engineer)<ul><li>Bachelor&rsquo;s degree in information technology or computer science.</li><li>Proven work experience as a IT Technical support engineer.</li><li>Responding to technical support calls from end users of computers and software applications</li><li>Setting up and installing new computers, networks and software</li><li>Setting up user accounts and profiles on the network</li><li>Installing updates, known as patches, to software applications</li><li>Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office</li><li>Diagnosing and fixing network problems and hardware or software faults</li><li>maintaining inventories of hardware and software</li><li>keeping a record of issues and faults along with solutions, for future reference</li><li>Good interpersonal skills, time management skills and Ability to think critically.</li><li>Ability to troubleshoot complex hardware and software issues.</li><li>Excellent written and verbal communication skills.</li><li>Diagnosing, troubleshooting &amp; Repairing of hardware malfunctions, software issues, and networking problems.</li><li>Tracking and managing work records and compiling job reports.</li><li>EXPERIENCE: 2 to 3 years</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer (Night Shift)

Explore 1236+ Systems support engineer in Karachi Pakistan this January. Find roles across top companies and apply now to boost your career.