systems support specialist

Trimble

<div><h1 class="jobSectionHeader"><b>Empower Global Infrastructure as our Next Systems Support Specialist (B2W)!</b></h1><p>
Ready to solve complex technical challenges and empower heavy civil construction leaders to build the world more profitably? Join Trimble B2W in Portsmouth, where your problem-solving prowess and passion for customer success will directly impact global infrastructure projects through our unified ONE Platform. We are looking for an ambitious &quot;visionary pragmatist&quot; who thrives on taking ownership of every customer interaction and turning technical hurdles into seamless solutions!</p><h2 class="jobSectionHeader"><b>
About Us</b></h2><p>
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.</p><p>
AECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.</p><h2 class="jobSectionHeader"><b>
What Makes This Role Great</b></h2><p>
In this role, you'll be at the forefront of the heavy civil construction industry, directly influencing the profitability and success of massive infrastructure projects by ensuring our clients maximize the power of the B2W ONE Platform. You won't just be answering tickets; you will be a trusted technical advisor, researching difficult issues and owning every customer interaction from start to finish.</p><h2 class="jobSectionHeader"><b>
Key Exciting Responsibilities</b></h2><ul><li><p>
Champion Customer Success: Provide expert-level support via phone and screen-sharing to help clients navigate configuration, product functionality, and hosted services.</p></li><li><p>
Master Technical Troubleshooting: Dive deep into system performance, permissions, and data inconsistencies to resolve complex application errors.</p></li><li><p>
Drive Platform Evolution: Collaborate directly with Development teams by documenting defects and trends to influence future software enhancements.</p></li><li><p>
Author Knowledge Excellence: Develop and publish high-impact Knowledge Base articles that empower both peers and customers to find rapid solutions.</p></li></ul><h2 class="jobSectionHeader"><b>
Essential Skills &amp; Experience</b></h2><ul><li><p>
Technical Foundations: You hold a college degree in a relevant field and have a solid understanding of relational database concepts.</p></li><li><p>
Platform Expertise: You possess advanced proficiency with Microsoft Windows desktop/server operating systems and Google products.</p></li><li><p>
Natural Problem-Solver: You are a highly motivated self-educator with a &quot;detective&rsquo;s instinct&quot; for troubleshooting technical hurdles.</p></li><li><p>
Professional Presence: You have a strong phone presence and the ability to maintain poise and empathy during challenging customer interactions.</p></li></ul><h2 class="jobSectionHeader"><b>
Additional Skills</b></h2><ul><li><p>
Technical Toolkit: Previous experience with SQL or a background in coding/programming.</p></li><li><p>
Industry Insight: Prior experience working within the AECO or construction technology space.</p></li><li><p>
CRM Familiarity: Experience using CRM systems to manage and track complex case lists.</p></li></ul><h2 class="jobSectionHeader"><b>
Logistics</b></h2><ul><li><p>
Location: Portsmouth, NH (In Office)</p></li><li><p>
Travel Requirement: Minimal (less than 5%)</p></li></ul><h2 class="jobSectionHeader"><b>
Why You'll Love Working With Us</b></h2><p>
At Trimble, we're not just a company that &quot;does good&quot;&mdash;we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.</p><p>
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.</p><p>
Collaborate with like-minded people: Our strong internal culture is a &quot;hidden gem&quot;. You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of &quot;visionary pragmatists&quot; who think boldly and build things that work.</p><p>
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often &quot;self-authored,&quot; empowering proactive &quot;doers&quot;.</p><p>
Technical Support Engineer, B2W Software, Civil Construction Technology, Software Support, SQL, Windows Server, AECO, Customer Success, Troubleshooting, Portsmouth Jobs</p><p>
Trimble's Privacy Policy</p><p></p><p><b>
Compensation: </b>Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.</p><p></p><p><b>
Hiring Range</b></p>
$18.61&ndash;$24.66<p><b>
Pay Rate Type</b></p>
Hourly<p></p><p><b>
Bonus Eligible?</b></p>
No<p><b>
Commission Eligible?</b></p>
No<p><b><br>
Benefits:</b> Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.</p><p><b><br>
How to Apply: </b>Please submit an online application for this position by clicking on the &lsquo;Apply Now&rsquo; button located in this posting.</p><p><b><br>
Application Deadline: </b>Applications could be accepted until at least 30 days from the posting date.</p><p></p><p>
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values&mdash;Belong, Innovate, and Grow&mdash;we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under &ldquo;Corporate Governance.&rdquo;</p><p></p><p>
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.</p><p></p><p>
Trimble&rsquo;s Privacy Policy</p><p></p><p>
If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.</p></div>

Systems Support Specialist

<div><p><b>Location:</b></p>
HHS Home Office<p></p><p><b>
Pay Rate:
</b></p>Salary - Salary Plan, 60,000.00 USD Annual<p></p><p><b>
Work Shift:</b></p><p></p><p><b>
Job Description
</b></p><p></p><p><b>Responsibilities
</b></p><h1 class="jobSectionHeader"><b>Information Systems Support Specialist</b></h1><p><b>
Salary:</b><b> $60,000 per year</b></p><p><b>
Location:</b><b> </b><b>12495 Silver Creek Rd, Dripping Springs, TX 78620</b></p><p><b>
Work Schedule:</b><b> Hybrid (4 days in-office / 1 day remote upon completion of initial training)</b></p><h2 class="jobSectionHeader"><b>
The Opportunity</b></h2><p>
Are you ready to elevate your technical expertise and customer service philosophy? Join a progressive, forward-thinking support and implementation team that leverages cutting-edge SaaS applications to solve complex problems. Our tech stack includes Google Workspace, Salesforce, Workday, and other premier cloud services.</p><p>
We are seeking career-oriented professionals looking for a long-term home to grow their skills, income, and experience. We are located in Dripping Springs, in our 50,000+ square-foot home office campus spanning 125+ acres in the Texas Hill Country.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li><p>
Technical Support: Provide comprehensive hardware, software, and network support to end-users in a high-volume help desk or PC repair environment.</p></li><li><p>
Troubleshooting: Resolve complex issues across Windows 11, macOS, Android, and iOS platforms.</p></li><li><p>
Infrastructure: Maintain and troubleshoot printers, wireless routers, network security protocols, and VPNs.</p></li><li><p>
Communication: Deliver exceptional &quot;white-glove&quot; service through clear, effective communication via email, ticketing systems, phone, and remote desktop solutions.</p></li><li><p>
Collaboration: Work effectively within a team-oriented environment, following directives while maintaining the initiative to work independently.</p></li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li><p>
Experience: 3+ years of proven success supporting end-users in a call center, help desk, or technical repair environment.</p></li><li><p>
Software Proficiency: Advanced troubleshooting skills in Windows, macOS, and mobile OS (iOS/Android).</p></li><li><p>
Network Fundamentals: Strong understanding of VPNs, wireless networking, and security best practices.</p></li><li><p>
Tools: Experience with remote desktop solutions</p></li><li><p>
Soft Skills: Exceptional work ethic, strong multi-tasking abilities, and a &quot;customer-first&quot; mentality.</p></li></ul><h2 class="jobSectionHeader"><b>
Benefits &amp; Perks</b></h2><ul><li><p>
Health &amp; Wellness: Comprehensive medical, dental, and vision insurance.</p></li><li><p>
Financial Future: 401(k) with employer matching.</p></li><li><p>
Work-Life Balance: Paid Time Off (Vacation &amp; Sick Leave).</p></li><li><p>
Support Systems: Employee Assistance Program (EAP) and active Employee Resource Groups (ERGs).</p></li><li><p>
Growth: Career development pathways and ongoing technical training.</p></li></ul><h2 class="jobSectionHeader"><b>
About HHS</b></h2><p>
Founded in 1975 as Hospital Housekeeping Systems, HHS is a private, family-owned business dedicated to its team members and quality-driven service. Today, we provide facility management, food services, and housekeeping to nearly 1,000 customers across six diverse industries.</p><p>
We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that our organization has countless future leaders waiting for their next opportunity.</p><p>
Note to Applicants: Veterans and candidates with military experience are highly encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.</p><p></p><p>
App-CORP</p><p></p><ul><li></li></ul><p></p><p><b>
Billing Identifier:</b></p>
CC 0006 Salary</div>

Information Systems Support Specialist

Edgewater Technical Associates

<div><div><b>Edgewater Technical Associates</b> is seeking qualified candidates for an<b> Operations Support Specialist 4 </b>opportunity in <b>Los Alamos, NM,</b> to support the <b>Los Alamos National Laboratory</b>.</div><div></div><div><b><i><br>
Per diem available for those who qualify.</i></b></div><div><b>
Work Location:</b> Hybrid-Remote &ndash; On-Site at LANL (TA55 &ndash; PF4)</div><div><b>
Group/Organization:</b> ALDPI/Pi-Proj</div><div><b>
Schedule:</b> 4-12s, but also may be adjusted to align with subcontractor work schedules. (Potential On Call and OT)</div><div></div><div><b><br>
Summary:</b></div><div>
The Operations Support Specialist is responsible for the management of daily tasks required to perform ongoing support of design, construction, startup, and/or operations/ maintenance activities of complex high hazard systems or projects.</div><div><br>
</div><div><b>Duties may include, but are not necessarily limited to:</b></div><ul><li>Renders expert opinions towards Radiation Protection and technical issues, provides recommendations to project design, work control, and construction teams in specific areas of expertise.
</li><li>Provides independent reviews and assessments in areas of specialized expertise and provides guidance to project teams in delivering results on projects of complex, high- technology nature.
</li><li>Interfaces with management personnel and customer representatives.
</li><li>Develops and enforces work standards, assigns schedules, reviews work quality, communicates goals, objectives, and policies of the organization to subordinates.
</li><li>Provides leadership for the project team, coordinates with the functional organizations, and supervises senior personnel within the project organization.</li></ul><div><br>
</div><div><b>Qualifications:</b></div><ul><li>Bachelor&rsquo;s degree in an engineering or technical discipline or combination of education and relevant experience without a degree.</li><li>Eight (8) years of relevant experience, five (5) years of directly applicable experience in Radiation Protection and/or work planning in a DOE Cat 2 nuclear facility.
</li><li>US Nuclear Navy experience, DOE Plutonium facility experience, and strong conduct of operations knowledge highly desired.</li></ul><div></div><div><b><br>
Other Job Requirements:
</b></div><ul><li>United States Citizenship</li>
<li>Must be able to obtain and maintain DOE Q Security Clearance.</li><br>
</ul><div></div><div><b>If you are interested in being considered for this position and your resume clearly outlines your relevant experience for this position, please follow the application steps via our website: </b><b>www.edgewatertech.net/careers</b></div><div><b><br>
</b></div><div><b>Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you!</b></div><div></div><div><b><br>
WORKING WITH EDGEWATER TECHNICAL ASSOCIATES</b></div><div><b>
Founded in 2003, Edgewater Technical Associates, LLC (Edgewater) is a New Mexico-based small business headquartered in Los Alamos, NM, with five (5) regional offices across the United States to locally support our growing presence at project sites. Edgewater has a proven track record and is a trusted provider of fixed-price construction projects, engineering, and technical services for the Department of Energy (DOE), National Nuclear Regulatory Commission (NRC), Canadian Commercial Nuclear Industry, and private sector commercial contractors involved in nuclear, high-hazard, or complex operations. Edgewater&rsquo;s experience and guidance ensure that our customers perform hazardous operations, comply with regulatory requirements, and maintain the highest quality and safety standards.</b></div><div></div><div><b><br>
Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre- and post-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.</b></div><div></div><div><b><br>
EQUAL OPPORTUNITY EMPLOYER</b></div><div><b>
Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, protected veterans, or individuals with disabilities in accordance with EO 14173.</b></div><div><b><br>
</b></div><div><b>View all Edgewater opportunities at </b>www.edgewatertech.net/careers</div></div><div></div>

Operations Support Specialist 4 (Hybrid-Remote)

Wheeler Bio, Inc.

<div><p><b>IT Support Specialist (Help Desk I/II)</b></p><p><b>
Location:</b> Oklahoma City, OK<br>
<b>Department:</b> Information Technology<br>
<b>Reports To:</b> Network Administrator / IT Manager</p><p>
Wheeler Bio is a rapidly growing biomanufacturing company based in Oklahoma City, working at the forefront of biologics development and manufacturing. The team partners with innovative biotech companies to accelerate the delivery of life-changing therapies through a collaborative, science-driven approach.</p><p><b>
Position Summary</b></p><p>
We&rsquo;re looking for someone who can handle day-to-day support while also stepping into systems and infrastructure work as needed. This role is critical to daily operations&mdash;supporting end users, maintaining core systems, and assisting with infrastructure tasks in a fast-paced, regulated environment.</p><p>
The right candidate will operate across support, systems, and light network responsibilities, with exposure to servers, cloud services, and business-critical applications.</p><p><b>
Key Responsibilities</b></p><p><b>
End User Support (Primary Focus)</b></p><ul><li>
Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, and peripherals</li><li>
Troubleshoot hardware, software, and network connectivity issues (onsite and remote)</li><li>
Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) issues including authentication and access</li><li>
Manage user accounts in Active Directory and Azure AD (create, modify, disable)</li><li>
Support VPN connectivity and MFA (Duo or equivalent)</li><li>
Document, track, and resolve tickets within SLA expectations</li></ul><p><b>
Systems &amp; Server Support
</b></p><ul><li>Assist with administration of Windows Server environments (2016/2019/2022)</li><li>
Support file servers, shared drives, and permissions management</li><li>
Assist with virtualization platforms (VMware or Hyper-V)</li><li>
Monitor system health and respond to alerts (backups, storage, performance)</li><li>
Participate in patching, updates, and basic server maintenance</li></ul><p><b>
Network &amp; Infrastructure Support</b></p><ul><li>
Assist with troubleshooting LAN/WAN connectivity (switches, VLANs, Wi-Fi)</li><li>
Support firewall and VPN user access (Fortinet or similar preferred)</li><li>
Help maintain network equipment and escalate issues as needed</li></ul><p><b>
Operational Support</b></p><ul><li>
Onboard and offboard employees (account setup, hardware provisioning, access control)</li><li>
Maintain IT inventory and asset tracking</li><li>
Coordinate with third-party vendors/MSP for escalations and projects</li><li>
Support conference room technology and office IT needs</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Experience with Windows Server administration</li><li>
Familiarity with VMware ESXi or Hyper-V</li><li>
Experience with Fortinet, Cisco, or similar network equipment</li><li>
Exposure to backup solutions (Veeam, Synology, or similar)</li><li>
Experience in regulated environments (GMP, biotech, healthcare) is a plus</li></ul><p><b>
Key Traits for Success</b></p><ul><li>
Self-starter who can operate without constant direction</li><li>
Strong customer service mindset with clear communication</li><li>
Ability to prioritize and manage multiple issues simultaneously</li><li>
Comfortable working in a startup environment with evolving processes</li><li>
Willingness to learn and grow into more advanced technical responsibilities</li></ul></div>

IT Support Specialist (Help Desk I/II)

Meriton

<div><div><p>Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value&mdash;for our partners and our people.</p>
<p>
If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter&mdash;every step of the way.</p></div><p><b>
IT Specialist II, IT Service Delivery</b></p>
<p><b>
Reports to: Senior Manager,</b> <b>IT Service Delivery</b></p><br>
<p></p>
<p><b>
Compensation: $75K/yr with Bonus Potential</b></p>
<p><b>
FLSA Status: Full time</b></p>
<p><b>
The Company</b></p><br>
<p>
Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems.<br>
<br>
The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.</p>
<p><b>
The Opportunity</b></p><br>
<p>
The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>New user equipment and account setup, including deployment and license management.</li>
<li>Train end users in the use of equipment and software</li>
<li>Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up.</li>
<li>Provide both in-person support and support for remote workers.</li>
<li>Support Apple products such as MacBook, iPad, &amp; iPhone</li>
<li>Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.</li>
<li>Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.</li>
<li>Configure and support iPhone and iPad devices.</li>
<li>Assist staff by providing audio/video conference support for presentations and meetings.</li>
<li>Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies.</li>
<li>Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops.</li>
<li>Manage inventory of hardware and software assets</li>
<li>Support development and implementation of new computer projects and new hardware installations as well as software rollouts.</li>
<li>Perform system administration for various enterprise tools and platforms.</li>
<li>Perform hardware and software system configuration, maintenance, and upgrades.</li>
<li>Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments.</li>
<li>Evaluate products and IT processes and then recommend changes.</li>
<li>Document IT processes, workflows, and produce system documentation as needed.</li>
<li>Occasional travel to branch office locations may be required.</li>
</ul>
<p><b>Education/Experience</b></p>
<ul>
<li>Minimum 2 years of experience in an IT services support role</li>
<li>Associate degree preferred</li>
<li>MacOS experience required</li>
<li>iOS experience preferred</li>
<li>InTune experience preferred</li>
<li>Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred</li>
<li>Familiarity with PowerShell required</li>
<li>Office 365 administration preferred</li>
<li>Azure and Windows Server experience preferred</li>
<li>MSP experience preferred</li>
<li>Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies</li>
<li>Knowledge of MS Active Directory infrastructure</li>
<li>Familiarity with IP Telephony and cell phone technology</li>
<li>Excellent analytic and problem-solving skills</li>
<li>Capable of working independently with minimal supervision</li>
</ul>
<p><b>Key Competencies</b></p>
<p>
Language Skills<br>
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees.<br>
<br>
Operating Skills<br>
Discern between and prioritize tasks to determine the best way to accomplish goals. Organize tasks to get results in a timely manner and often against strict deadlines. Sort out processes and simplify them to maximize workflow.<br>
<br>
Behavior Skills<br>
Manage people and situations when conflicts arise. Seize opportunities with the drive to complete goals.<br>
<br>
Reasoning Ability<br>
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks.<br>
<br>
Personal and Interpersonal Skills<br>
Establish and grow relationships with customers through effective verbal and written communication. Have a strong dedication to the needs of the customers, manufacturers, and peers. Have patience and listen actively to all business partners. Solve problems and skillfully negotiates with a minimum of noise, while managing stress. Demonstrate integrity and trust through appropriate directness and truthfulness. Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.</p><br>
<p></p>
<p><b>
Other Skills/Abilities</b></p>
<p>
Environmental Requirements</p>
<p>
Will be required to work in an office environment and occasionally in the field.<br>
<br>
Physical Demands<br>
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.</p><br>
<p></p>
<p><b>
Why Meriton?</b></p>
<ul>
<li>Medical Insurance, Dental Insurance, Vision Insurance</li>
<li>100% company match on 401(k) contributions, up to 6% of pay.</li>
<li>Tuition Reimbursement</li>
<li>Company-paid Disability insurance (short-term and long-term)</li>
<li>Company-paid group life insurance</li>
<li>Paid Time Off &amp; Holidays</li>
<li>Volunteer Hours</li>
<li>Employee-paid supplemental insurance options</li>
<li>Employee Assistance Program (EAP)</li>
<li>FSA, HSA and commuter benefits options</li>
<li>Paid parental leave</li>
<li>Career growth and learning</li>
<li>&hellip;and so much more!</li></ul><br>
<p></p>
<p>
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.</p>
<p><b>
Additional Information</b></p>
<p>
Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.</p><p></p><div><br>
<p>
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.</p>
<p>
Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.</p></div></div><p></p>

IT Specialist II

Solution Partners, Inc.

<div>
 <p>
  <strong>
   We need someone with experience working in financial services firms. This is a must have for this role. We won&acute;t consider candidates who do not meet this requirement.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As Systems Support Specialist in our New York office, you're the sole onsite technology guardian for 20+ NYC professionals while simultaneously providing expert remote support to associates across our Chicago, San Francisco, Milwaukee, Portland, and Miami offices. Think of yourself as part problem-solver, part broadcaster, part executive enabler: when a Portfolio Manager needs audio-visual setup for a critical client presentation, when executives require seamless technology during high-stakes meetings, when a trader encounters a system issue that threatens market operations, or when technical problems disrupt operations in any office, you're the calm, capable professional who makes it happen&mdash;whether you're solving it in person or remotely. This isn't a role for someone who just resets passwords and waits for tickets. You'll own the complete technology experience for our NYC office while serving as a vital support lifeline for our national team&mdash;from orchestrating television studio broadcasts that communicate our investment insights to the world, to ensuring executives have white-glove IT support during crucial meetings, to troubleshooting complex issues for remote users who need immediate help. You'll be hands-on with everything from Active Directory management to audio-visual coordination, from vulnerability remediation to after-hours critical support when systems demand immediate attention.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Primary Responsibilities
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Serve as the first line of defense and frontline technology expert for 20+ NYC associates, providing immediate hands-on support while simultaneously delivering high-quality remote technical assistance to associates across all offices nationwide.
  </li>
  <li>
   Manage the complete Help Desk experience&mdash;accurately documenting every issue, tracking resolutions, and ensuring no problem falls through the cracks regardless of which office needs support.
  </li>
  <li>
   Administer users, computers, and security groups across Active Directory and Azure Active Directory, managing permissions and provisioning with precision.
  </li>
  <li>
   Deploy and maintain Group Policy Objects (GPOs) that keep our multi-office infrastructure secure and standardized.
  </li>
  <li>
   Execute rapid PC setups and configurations when new team members join or technology needs evolve&mdash;knowing that every hour of downtime impacts business operations.
  </li>
  <li>
   Install, upgrade, and maintain desktop hardware and software across our technology stack, ensuring every system runs at peak performance while troubleshooting and guiding remote users through similar processes.
  </li>
  <li>
   Provide expert support across PC applications, desktop hardware, audio-visual systems, network infrastructure, and data communications&mdash;maintaining the skill level to solve virtually any technical challenge.
  </li>
  <li>
   Orchestrate audio-visual excellence for events ranging from small team meetings to large-scale presentations in our NYC office, ensuring flawless execution when executives and clients are in the room.
  </li>
  <li>
   Diagnose and resolve hardware issues quickly&mdash;both hands-on for NYC users and remotely for associates in other offices&mdash;coordinating repairs while minimizing user disruption and keeping everyone productive.
  </li>
  <li>
   Collaborate closely with Systems Support Specialists nationwide and the Director of Systems Support, providing project updates, sharing knowledge across the team, and escalating critical issues with sound judgment.
  </li>
  <li>
   Provide after-hours support and 24x7 coverage for both helpdesk and computer operations during your on-call rotation (every 5-6 weeks), being the reliable professional who responds when systems need immediate attention&mdash;regardless of which office or time zone requires help.
  </li>
  <li>
   Manage vulnerability assessments and drive remediation efforts that keep our infrastructure secure against evolving cyber threats.
  </li>
  <li>
   Coordinate television studio operations in NYC, responding to technical issues and ensuring our broadcasts maintain professional quality (comprehensive training provided).
  </li>
  <li>
   Operate batch processing systems and promote development code to production using established scripts, supporting the software deployment lifecycle (training provided).
  </li>
  <li>
   Perform related duties as assigned, adapting to the evolving technology needs of a dynamic investment management firm.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Preferred Qualifications
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Meticulous attention to detail&mdash;you catch issues before they become problems and ensure every configuration is exactly right.
  </li>
  <li>
   Proven background in customer service with a track record of turning frustrated users into satisfied advocates, both in person and through remote support.
  </li>
  <li>
   Experience supporting executives is essential&mdash;you understand the unique demands, discretion, and white-glove service that senior leadership expects.
  </li>
  <li>
   3+ years of PC troubleshooting experience with ability to diagnose and resolve issues quickly under pressure.
  </li>
  <li>
   Experience working in financial services firms.
  </li>
  <li>
   Strong audio-visual background with hands-on experience setting up and managing AV systems for professional environments.
  </li>
  <li>
   Excellent remote troubleshooting skills with ability to guide users through technical solutions clearly and patiently.
  </li>
  <li>
   PowerBI experience preferred&mdash;ability to support data visualization and reporting tools used by our investment teams.
  </li>
  <li>
   Broadcasting or television studio experience preferred but not required&mdash;we'll provide comprehensive training for our studio operations.
  </li>
  <li>
   A+ and/or Network+ certification preferred, demonstrating formalized technical knowledge.
  </li>
 </ul>
 <p>
 </p>
</div>


System Support Specialist

MrBeast

<div>
 <strong>
  About Us
  <br/>
 </strong>
 Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations.
 <br/>
 <strong>
  Executive IT Support Specialist
  <br/>
 </strong>
 We&rsquo;re looking for an
 <strong>
  Executive IT Support Specialist
 </strong>
 to deliver best-in-class, white-glove technical support to leadership and key stakeholders across the MrBeast organization. In this highly visible role, you&rsquo;ll be responsible for ensuring seamless IT experiences for our executive team while also helping to stand up and maintain critical IT infrastructure in our growing New York hub.
 <br/>
 This is a hands-on position for someone who thrives in a fast-paced, high-stakes environment. You'll manage everything from configuring devices to standing up executive workstations and meeting rooms, providing rapid troubleshooting, and proactively ensuring everything just works. If you're the type of person who lives for clean setups, smooth rollouts, and tech that quietly performs, this is the role for you.
 <br/>
 What You&rsquo;ll Be Doing
 <br/>
 <ul>
  <li>
   Deliver white-glove IT support to executives, ensuring frictionless performance across all devices, services, and locations
  </li>
  <li>
   Stand up IT infrastructure and executive office tech during new office buildouts and studio expansions
  </li>
  <li>
   Provide hands-on support for macOS and Windows laptops, desktops, mobile devices, and peripherals
  </li>
  <li>
   Manage executive conference room systems, A/V tech, digital signage, printers, and other collaboration tools
  </li>
  <li>
   Troubleshoot and resolve issues across core business platforms (Google Workspace, Slack, Zoom, Adobe, Monday.com, etc.)
  </li>
  <li>
   Support network deployments across offices, studios, and production spaces (Ubiquiti, Cisco, Starlink, MiFi, etc.)
  </li>
  <li>
   Maintain high uptime and performance standards through proactive device monitoring and issue resolution
  </li>
  <li>
   Coordinate hardware procurement, configuration, and lifecycle management for executive and team use
  </li>
  <li>
   Own and manage security and compliance standards for high-access endpoints, including MDM and password managers
  </li>
  <li>
   Build and maintain documentation to ensure continuity and consistency across IT support workflows
   <br/>
  </li>
 </ul>
 What You&rsquo;ll Bring
 <br/>
 <ul>
  <li>
   5+ years in IT support, with proven experience supporting C-level executives or senior stakeholders
  </li>
  <li>
   Strong troubleshooting abilities and a service-first mindset
  </li>
  <li>
   Excellent interpersonal and communication skills, with the ability to provide calm, confident support in high-pressure moments
  </li>
  <li>
   Experience supporting both macOS and Windows environments in hybrid teams
  </li>
  <li>
   Fluency in collaboration tools like Google Workspace, Zoom, Slack, and A/V platforms
  </li>
  <li>
   Hands-on experience deploying and maintaining MDM solutions (e.g. Jamf, Kandji, Intune, FleetDM)
  </li>
  <li>
   Deep understanding of network infrastructure (VLANs, DNS, DHCP, VPNs, etc.)
  </li>
  <li>
   Ability to work independently, manage multiple priorities, and execute with a high bar for quality
  </li>
  <li>
   Experience working in entertainment, production, or content creation environments is a plus
  </li>
  <li>
   Certifications such as CompTIA A+, Apple ACMT, Cisco CCNA, or equivalent are a bonus
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
 </strong>
 <strong>
  The Perks, Why Work On the MrBeast Team
  <br/>
 </strong>
 We are redefining what entertainment and storytelling look like at global scale. Every piece of content we publish reaches millions and influences culture in real time. This is your opportunity to lead the team that decides how those moments come to life across every screen.
 <br/>
 <ul>
  <li>
   Competitive Salary
  </li>
  <li>
   Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance
  </li>
  <li>
   Company contributions to employee Health Savings Accounts (HSA)
  </li>
  <li>
   401k Plan with Safe Harbor company-matching
  </li>
  <li>
   Flexible vacation policy and paid company holidays
  </li>
  <li>
   Company-provided technology package
  </li>
  <li>
   Relocation assistance where applicable, including travel and company-provided housing for the first 90 days
  </li>
 </ul>
</div>


Executive IT Support

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