systems support specialist

Fann Contracting, Inc.

<div><h2 class="jobSectionHeader">IT Specialist</h2>
Location: Prescott, AZ<h3 class="jobSectionHeader">
Overview</h3>
Fann Contracting, Inc. seeks a knowledgeable IT Specialist to support, develop, and integrate IT systems in our busy Prescott, AZ office. This role involves troubleshooting, user support, system maintenance, and technology training.
<h3 class="jobSectionHeader">Key Responsibilities</h3><ul><li>
Provide end user IT support and troubleshooting.</li><li>
Assist with development and integration of corporate IT systems and networks (e.g., Windows Server, RDP, TCP/IP, Mac OS).</li><li>
Support technology implementation and device management (iPhones, Macs).</li><li>
Generate IT reports and assist other teams as needed.</li><li>
Train users on new and existing IT systems.</li></ul><h3 class="jobSectionHeader">
Required Qualifications</h3><ul><li>
Experience troubleshooting hardware, software, and network issues.</li><li>
Familiarity with Windows Server, Mac OS, and TCP/IP networking.</li><li>
Strong communication and customer service skills.</li><li>
Ability to train users and explain technical concepts.</li><li>
Problem-solving skills and attention to detail.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Corporate IT experience.</li><li>
Experience with SQL databases.</li><li>
Experience supporting mobile devices (iPhones, Macs).</li></ul><h3 class="jobSectionHeader">
Compensation &amp; Benefits</h3><ul><li>
Pay: $20-$27/hour, DOE</li><li>
Medical, dental, vision, life insurance, paid sick time</li><li>
401(k), profit-sharing bonus</li><li>
Free trade training and weekly pay via direct deposit or pay card
</li></ul>This is a full-time, hourly position in an office-based environment.
We are an EEO/AA, E-Verified and Drug-Free Employer.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities , duties, and skills required.</div>

IT Specialist

Lonza

<div>Computer Systems Validation Specialist III
Location: Portsmouth, NH. Relocation assistance is available for eligible candidates and their families, if needed.
The Computer Systems Validation (CSV) Specialist III leads teams in assessing new and changing computer systems to ensure compliance with company policies and industry guidance. They conduct risk assessments, review change requests and test scripts, draft protocols, and oversee GMP documentation revisions. This role acts as the QA CSV representative for small and large-scale projects while providing technical guidance and mentorship to junior team members.
What you will get:<ul><li>
A collaborative and inclusive work environment.</li><li>
Opportunities for career growth and development.</li><li>
Access to cutting-edge technologies and tools.</li><li>
Competitive compensation and benefits package.</li><li>
401(k) matching plan.</li><li>
Supportive leadership and mentoring.</li><li>
Commitment to ethical and sustainable practices.</li></ul>
Our full list of global benefits can be found here: https://www.lonza.com/careers/benefits.
What you will do:<ul><li>
Perform all aspects of QMS process&rsquo; &ndash; Change Control, Deviations,
</li><li>CAPAs.</li><li>
Perform Gap assessments to identify the gaps in processes and suggest remediation plans. Initiate the right Quality records (Deviations and CAPAs) to drive the remediation plan, as needed and execute all responsibilities as CSV project lead for projects.</li><li>
Author/Review/Approve all end to end Computer system validation life-</li><li>
cycle deliverables/activities.</li><li>
Schedule qualification activities and personnel to meet business,
</li><li>manufacturing, engineering and quality objectives.</li><li>
Revise and maintain SOPs to ensure continuous improvement and
</li><li>compliance to GROUP/CORP procedures.</li><li>
Perform review of Engineering documents (P&amp;IDs, SOPs, Specifications, Submittals, etc.).</li><li>
Support Validation requests as a CSV SME, during Customer audits and inspections.</li></ul>
What we are looking for:<ul><li>
Bachelor&rsquo;s degree in computer science, engineering, or related field.</li><li>
At least 3+ years of experience in computer systems validation.</li><li>
3+ years of Experience in working in a cGMP facility.</li><li>
Experience with 21 CFR Part 11 and ISPE GAMP guidelines as they relate to Computer.</li><li>
Systems Validation (especially for analytical computerized systems).</li><li>
Works independently and in teams.</li><li>
Background in biotech, pharma, or medical device industry.</li><li>
Ability to work independently and on-site in Portsmouth NH.</li></ul>
About Lonza
At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone&rsquo;s ideas, big or small, have the potential to improve millions of lives, and that&rsquo;s the kind of work we want you to be part of.
Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you&rsquo;re ready to help turn our customers&rsquo; breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Ready to shape the future of life sciences? Apply now.</div>

Computer Systems Validation Specialist III

DHI Mortgage

<div><div>D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information
D.R. Horton, Inc. is currently looking for a System Support Specialist II. The right candidate, with some supervision, acts as a key contact for the user community to provide mortgage and title front line support. The System Support Specialist II provides support to users nationwide.
Essential Duties and Responsibilities include the following. Other duties may be assigned.<ul><li>Fulfill the requirement to work standard Help Desk hours of operation M-F 7:00am-7:00pm Central, and Saturday 10:00am-3:00pm Central. Work an 8-hour shift Monday &ndash; Friday with team member rotation for the Saturday shift. Hours are subject to change as deemed necessary by management</li><li>Provide information to and execute problem resolution for end users. User requests are received via phone and email</li><li>Respond to all user requests related to Financial Services (FS) applications, including Mortgage Loan Origination (Encompass), Title Closing &amp; Insurance (SoftPro), Electronic Document Management (Encomia), and Servicing (FICS)</li><li>Support and maintain data for multiple components of the Intranet system, including reports, Do Not Call Manager, and Training Tracker</li><li>Maintain employee security access to FS applications and third parties, including periodic audits and reviews; following documented policies and procedures</li><li>Exercise judgment regarding issue escalation to another System Support Specialist, business partners or other IT personnel</li><li>Perform routine duties independently. Discuss and seek approval as needed from the Help Desk Manager or System Support Specialist III</li><li>Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company</li><li>Ability to work overtime</li><li>Prepare reports for management review, such as Daily Help Desk Statistics</li><li>Follow up with users when an issue is not immediately resolved, until it is resolved</li><li>Work with the team to maintain team and support documentation</li><li>Additional duties as assigned by the Help Desk Manager</li></ul></div><div> 
Qualifications<div></div><div> 
Required Qualifications</div> 
<div></div><ul><li>
Must have at least six months experience as a Loan Processor or Loan Closer working with Loan Origination software</li><li>
One to two years related experience</li><li>
Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications</li><li>
Proficiency with MS Office and email</li><li>
Ability to sit for majority of 8-hour workday; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, peripheral vision and color vision. Must occasionally lift and/or move up to 15 pounds.</li><li>
The noise level is generally moderate.</li></ul><div></div><div> 
Preferred Qualifications</div> 
<div></div><ul><li>
Bachelor&rsquo;s degree in Business Administration, Computer Science or a related field is desired</li><li>
Any mortgage-related, computer or I.T. certificate is beneficial</li></ul><div></div> 
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
<ul><li><div>Medical, Dental and Vision</div></li><li><div>
401(K)</div></li><li><div>
Employee Stock Purchase Plan</div></li><li><div>
Flex Spending Accounts</div></li><li><div>
Life &amp; Disability Insurance</div></li><li><div>
Vacation, Sick, Personal Time and Company Holidays</div></li><li><div>
Multiple Voluntary and Company provided Benefits</div></li></ul><div>
</div>Build YOUR future with D.R. Horton, America&rsquo;s Builder. #WeBuildPeopleToo</div><div> 
Job: Information Technology<div>
</div></div><div>
Primary Location: TX-Austin<div>
</div></div><div>
Organization: Mortgage<div>
</div></div><div>
Schedule: Full-time</div><div> 
Job Posting: Jun 12, 2026, 4:03:47 PM</div></div>

System Support Specialist II

Community Health Center of Franklin Count

<div><div><div>JOB DESCRIPTION</div><div> 
POSITION TITLE: 
Information Systems Specialist</div><div> 
POSITION SUMMARY:<div> 
Provides technical and administrative support for information
technology services including computers, application, and
information systems infrastructure in accordance with IT
Department policies and procedures. Provides training, technical
assistance, and data analytical support to users in a multi-site
network computing environment.</div></div><div> 
REPORTS TO: 
Director of Information Technology</div><div> 
FLSA STATUS: 
Non-Exempt</div></div> 
PRIMARY RESPONSIBILITIES:<ul><li>
Routine desktop, laptop, and virtual software maintenance to ensure consistency of the computing environment, peak performance, safe computing, and regulatory compliance. Proactive recognition and response to emerging desktop software security threats and mitigation of software compatibility issues introduced by application updates.</li><li>
Provision of technical support for staff throughout the organization, utilizing a combination of local hands-on troubleshooting and remote desktop assistance. Field incoming technical help requests via telephone, email, and ticket system to ensure courteous, timely and effective resolution of end user issues. Workflow includes receiving, prioritizing, documenting, and actively resolving end user help requests and escalating incidents as necessary.</li><li>
Physical setup, configuration, routine maintenance, and deployment of end user equipment, including desktops, laptops, carts, phones, printers, and accessories.</li><li>
Identify and resolve or repair issues with desktops, laptops, printers, phones, and other IT equipment, or refer to service personnel. Test fixes to ensure the problem has been adequately resolved.</li><li>
Assist with maintenance of IT department inventory logs. Preparation of asset disposal records, equipment tagging and reconciliation of active and non-production inventory.</li><li>
Develop help sheets and FAQ lists for end users. Contribute to intranet training and information services resources; assist staff with access to extranet training resources.</li><li>
Assist in the development of policies and procedures for the use of technology.</li><li>
Support and assist CHCFC Quality Management team by providing data and reports for quality improvement initiatives; training and support for use of clinical informatics dashboards; assistance with quality measure validation.</li><li>
Department liaison for copier / printer supplies, page counts, and support tickets.</li><li>
Department coverage for user authentication, access configuration, and group membership for production systems and applications.</li><li>
Creation of new employee accounts. Facilitates and provides basic IT orientation for new employees.</li><li>
Provision of telehealth technical support; assist patients with access and use of health center online portals, and mobile technology assigned to patients.</li><li>
Coordination of mobile device services and applications, including multi-factor authentication (MFA), EMR applications, and translator services.</li><li>
Coordination of key fob and badge updates for door security system(s).</li><li>
Perform special projects and other duties as needed or assigned.</li></ul>
Location: Attendance is required at CHCFC site(s) as assigned. Travel between site(s) is required for training, installations, upgrades, integrations, disaster recovery operations and special projects, as necessary.
Hours: The position may require occasional evening and weekend hours, as well as the ability to adjust work schedules to accommodate periods of increased activity due to special project requirements.
REQUIRED SKILLS, EDUCATION &amp; EXPERIENCE:
Strong commitment to CHCFC Mission. Strong interpersonal and communication skills.
Ability to work with a diverse population and sensitivity to marginalized populations.
Education: High school diploma required. Certificate(s), Associate&rsquo;s degree, or substantial coursework completed in a relevant discipline preferred.
Experience: Minimum of 1 year of information systems experience, clinical setting preferred. 
Required Skills:<ul><li>
Strong knowledge of desktop operating systems including Microsoft Windows, Mac OS, and Chrome OS, including support, deployment, security updates, testing and troubleshooting.</li><li>
Strong knowledge of application software including office productivity suites, document management, and major browsers.</li><li>
Knowledge of basic computer hardware and experience with diagnostic utilities, hardware repair tools, and fault resolution by modular / component replacement.</li><li>
Ability to initiate and complete efforts with minimal direction and guidance, and conduct activities through a methodology of &ldquo;root cause&rdquo; analysis, proactive monitoring, and problem management framework.</li><li>
Superb customer service and excellent communication skills, including the ability to communicate with all levels of the enterprise to effectively convey information of a highly technical nature to both non-technical audiences and other IT staff.</li><li>
Strong organizational and prioritization skills; attention to detail.</li><li>
Strong analytical and problem solving skills.</li><li>
Ability to be an agent and advocate of change.</li><li>
Ability to work in a team environment and maintain a pleasant disposition.</li><li>
Ability to be proactive, handle simultaneous projects, and work independently.</li><li>
Strong level of confidentiality due to the sensitivity of materials and information handled.</li></ul>
Preferred Skills:<ul><li>
Experience with Microsoft Windows Server administration and Active Directory, and information technology ticketing systems.</li><li>
Experience with basic network hardware, network troubleshooting, and network protocols including TCP/IP, DHCP, and DNS.</li><li>
Experience with Linux, command line / scripting, database applications and relational database development, VoIP hardware and software, desktop security software including firewall, and anti-virus.</li><li>
Familiarity with information security best practices, data encryption, industry security and privacy standards such as HIPAA, PCI, Mass 201.CMR.17, ITAR, and experience with security incident management, response and resolution.</li></ul>
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, sit, use the hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, bend or push; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must be able to lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
WORKING CONDITIONS:
While performing the required duties of this job, the employee is exposed to weather conditions prevalent when traveling between Health Center locations. This position performs tasks that involve exposure to blood, body fluids or tissues.
This job description is subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the employee works. Performs other duties as assigned.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
CHCFC is an Equal Opportunity Employer and does not discriminate on the basis of any protected status under federal or state law. CHCFC is committed to fostering a diverse and inclusive workplace.
DISCLAIMER:
This job description reflects the general nature and level of work performed and is not intended to be an exhaustive list. It does not constitute an employment contract. Duties and responsibilities may be modified based on organizational needs.</div>

Information Systems Specialist

SITA

<div>
 
 Overview
 
 
 
 WELCOME TO SITA
 
 
 At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
 
 
 You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a
 
 Great Place to Work
 
 &reg; by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
 
 
 Are you ready to love your job?
 
 
 The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 The
 
 Senior Specialist &ndash; Service Operations
 
 is a highly experienced operational engineer within
 
 PSO PAX
 
 , responsible for
 
 end‑to‑end technical ownership
 
 ,
 
 advanced troubleshooting
 
 , and
 
 operational excellence
 
 across mission‑critical passenger processing systems.
 
 
 This role goes beyond execution of SOPs. Senior Specialists act as
 
 technical anchors
 
 within the Service Operations team, leading investigations, mentoring Specialists, driving automation and problem management, and partnering closely with
 
 SRE, Engineering, and Field Operations
 
 to improve system reliability and reduce operational risk.
 
 
 
 What You Will Do
 
 
 
 
 Advanced Operational Ownership
 
 
 
 <ul>
 <li>
 Own complex and high‑impact incidents across PAX applications (SBD, CUPPS, Touchpoints, Smart Path, Flex, Maestro).
 </li>
 <li>
 Act as technical lead during Major Incidents (P1/P2), driving investigation, coordination, and recovery.
 </li>
 <li>
 Validate incident quality, escalation paths, and technical accuracy before handover to SRE or Engineering.
 </li>
 <li>
 Proactively identify operational risks and stability gaps based on incident trends and telemetry.
 
 
 </li>
 </ul>
 
 Deep Application &amp; System Troubleshooting
 
 
 
 <ul>
 <li>
 Perform advanced root cause analysis across:
 </li>
 <ul>
 <li>
 Application stacks
 </li>
 <li>
 Middleware and integrations
 </li>
 <li>
 Backend services and databases
 </li>
 <li>
 Hardware interfaces and external airport systems
 </li>
 </ul>
 <li>
 Own the end‑to‑end technical narrative of incidents and problems (what failed, why, how it propagates).
 </li>
 <li>
 Support and sometimes lead post‑incident reviews, ensuring clear corrective and preventive actions.
 </li>
 <li>
 Serve as escalation point for Specialists during complex or ambiguous technical issues.
 
 </li>
 </ul>
 
 Automation, Scripting &amp; Reliability Engineering
 
 
 
 <ul>
 <li>
 Design and maintain production‑grade automation using PowerShell (primary) and Python (preferred).
 </li>
 <li>
 Lead automation initiatives such as:
 </li>
 <ul>
 <li>
 Proactive health checks
 </li>
 <li>
 Self‑healing workflows
 </li>
 <li>
 Noise reduction and false‑alert elimination
 </li>
 </ul>
 <li>
 Partner with SRE teams to translate operational pain points into automation or platform improvements.
 </li>
 <li>
 Review and improve scripts created by Specialists to ensure quality, safety, and reusability.
 
 </li>
 </ul>
 
 Operational Excellence &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Own or co‑own Problem Records for recurring or systemic issues.
 </li>
 <li>
 Drive SOP, runbook, and knowledge base improvements with a focus on:
 </li>
 <ul>
 <li>
 Clarity
 </li>
 <li>
 Reusability
 </li>
 <li>
 Shift‑left enablement
 </li>
 </ul>
 <li>
 Contribute to standardization initiatives across PSO PAX, supporting the broader TOM and DevOps direction.
 </li>
 <li>
 Support deployment readiness and operational validation activities where required, in alignment with PSO PAX expectations.
 
 </li>
 </ul>
 
 Coaching, Mentorship &amp; Leadership
 
 
 
 <ul>
 <li>
 Mentor and coach Service Operations Specialists:
 </li>
 <ul>
 <li>
 Troubleshooting approach
 </li>
 <li>
 Log analysis
 </li>
 <li>
 Incident documentation quality
 </li>
 </ul>
 <li>
 Act as a role model for operational discipline, ownership, and technical rigor.
 </li>
 <li>
 Support Service Operations Managers with technical insight, risk assessment, and decision support.
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 WHO YOU ARE
 
 
 
 Technical Skills
 
 
 
 <ul>
 <li>
 5+ years of experience in:
 </li>
 <ul>
 <li>
 Service operations
 </li>
 <li>
 Application support
 </li>
 <li>
 Systems or platform operations
 </li>
 </ul>
 <li>
 Strong scripting expertise:
 </li>
 <ul>
 <li>
 PowerShell (expert)
 </li>
 <li>
 Python (strongly preferred)
 </li>
 </ul>
 <li>
 Deep understanding of:
 </li>
 <ul>
 <li>
 Distributed application architectures
 </li>
 <li>
 API‑based integrations
 </li>
 <li>
 Windows‑based environments (Linux beneficial)
 </li>
 </ul>
 <li>
 Hands‑on experience with monitoring and endpoint tools (e.g., Nexthink, DEX, EDR, observability platforms).
 
 </li>
 </ul>
 
 Operational &amp; Leadership Mindset
 
 
 
 <ul>
 <li>
 Proven ability to lead complex troubleshooting efforts under pressure.
 </li>
 <li>
 Strong ITIL knowledge with practical application in Major Incident and Problem Management.
 </li>
 <li>
 Ability to balance short‑term recovery with long‑term reliability improvements.
 </li>
 <li>
 High standards for documentation, automation quality, and operational consistency.
 
 
 </li>
 </ul>
 
 Behavioral &amp; Soft Skills
 
 
 
 <ul>
 <li>
 Clear technical communicator, capable of explaining complex failures to both technical and non‑technical stakeholders.
 </li>
 <li>
 Ownership‑driven, proactive, and improvement‑oriented.
 </li>
 <li>
 Trusted technical advisor within Service Operations and across PSO PAX.
 
 
 </li>
 </ul>
 
 Education &amp; Qualifications
 
 
 
 Degree or equivalent Diploma / Certificate in Computer Science Electronic Engineering or equivalent Telecommunications in-country qualification.- Recognized industry certifications such as MCSE MCITP CCNA/CCNP RHSCA AIX Advanced- ITIL Foundation Certificate
 
 
 
 What We Offer
 
 
 
 We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team's needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex-Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development:
 
 At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From
 
 LinkedIn Learning, Microsoft's Enterprise Skills Initiative,
 
 and
 
 Airport Council International
 
 -available to all employees-to specialized solutions like
 
 Pluralsight
 
 for technology upskilling,
 
 Harvard Business Publishing
 
 for people leadership,
 
 Stanford
 
 for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
 
 
 🙌
 
 Competitive Benefits:
 
 Competitive benefits that make sense with both your local market and employment status.
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
</div>

Senior Specialist Service Operations (Windows | Linux | Application , OS & Infrastructure Support)

<div>Position Summary:
The Controls Engineer (Junior&ndash;Mid Level) supports the design, implementation, troubleshooting, and continuous improvement of automated control systems in a dynamic operational environment. This role leverages hands-on experience with PLCs, sensors, HMIs, and electromechanical equipment to ensure system reliability and performance, while proactively identifying and resolving technical issues on the production floor. The engineer collaborates closely with cross-functional teams, including engineering, maintenance, and operations, to optimize system functionality, minimize downtime, and support new automation initiatives. The position requires strong problem-solving skills, technical aptitude, and a continuous improvement mindset, offering an opportunity to develop expertise in industrial automation and controls.
Duties and Responsibilities:
Controls &amp; Automation Development<ul><li>Assist in the design, programming, testing, and deployment of PLC based control systems (Allen Bradley, Siemens, or similar).</li><li>Develop, modify, and troubleshoot ladder logic, function block, structured text, and HMI applications.</li><li>Support integration of control systems with mechanical, electrical, and IT systems.</li></ul>
System Installation &amp; Commissioning<ul><li>Perform hands on installation, wiring, and troubleshooting of sensors, VFDs, and control panels.</li><li>Support commissioning and startup of new automation equipment or system upgrades.</li></ul>
Maintenance &amp; Troubleshooting<ul><li>Provide on site support to diagnose and resolve equipment failures.</li><li>Analyze root causes and implement corrective and preventive actions.</li><li>Optimize machine performance and reliability through controls improvements.</li></ul>
Project Support<ul><li>Collaborate with senior engineers, vendors, and integrators on project execution.</li><li>Participate in design reviews, risk assessments, and system evaluations.</li><li>Assist in developing system drawings, documentation, and training materials.</li></ul>
Continuous Improvement<ul><li>Identify opportunities for control system enhancements to improve safety, performance, and efficiency.</li><li>Implement small-scale automation solutions to remove manual effort and reduce downtime.</li></ul>
Qualifications:<ul><li>Bachelor&rsquo;s degree in Electrical Engineering, Mechatronics, Controls Engineering, or related field; or equivalent hands-on experience
</li><li>3&ndash;5 years of experience in industrial controls, automation, or a related engineering discipline
</li><li>Practical experience with PLCs (Allen Bradley ControlLogix / CompactLogix, Siemens S7/TIA Portal, or similar platforms)
</li><li>Ability to read and interpret electrical schematics, P&amp;IDs, and mechanical drawings
</li><li>Strong troubleshooting skills with sensors, pneumatics, VFDs, and electromechanical systems
</li><li>Familiarity with industrial communication protocols (EtherNet/IP, Profinet, Modbus, etc.)</li><li>Experience in material handling environments (warehousing automation, robotics, AGVs/AMRs, conveyor systems)
</li><li>Knowledge of SCADA/HMI platforms (Ignition, FactoryTalk View, WinCC, etc.)
</li><li>Experience building, wiring, or modifying industrial control panels
</li><li>Understanding of safety standards (NFPA 70/79, ISO 13849, OSHA)</li><li>Strong problem-solving mindset with a willingness to be hands-on
</li><li>Comfortable working in fast-paced operational environments
</li><li>Effective communicator with technicians, operators, vendors, and engineers
</li><li>High attention to detail and ownership of assigned tasks
</li><li>Ability to manage multiple priorities and support projects from concept through deployment</li><li>Ability to work on the shop floor around industrial machinery
</li><li>Capability to lift up to 40 lbs occasionally
</li><li>Willingness to travel to sites or vendors as required (typically &lt;20%)</li></ul>
Ancillary Qualifications:
Qualifications listed below, while not necessarily a requirement for this position in each circumstance, provide additional depth and value to the role.
The preceding job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide a general overview of the expectations and responsibilities of this position. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned.</div>

Sr. Specialist, System Support Engineer (P3)

Guidehouse

<div>Job Family:
Software Development &amp; Support 
Travel Required:
Up to 10% 
Clearance Required:
Ability to Obtain Public Trust
What You Will Do:<ul><li>
Serve as a Subject Matter Expert (SME) for enterprise financial and lending systems, supporting mission-critical environments.</li><li>
Provide technical leadership across application development, production support, and system integration efforts.</li><li>
Lead troubleshooting and root cause analysis for complex production issues, including application, server, network, and security-related challenges.</li><li>
Collaborate with system administrators to support infrastructure upgrades, system migrations, and platform enhancements while minimizing operational impact.</li><li>
Design, develop, and maintain enterprise web applications and services using technologies such as Java, SQL, JavaScript, and ColdFusion.</li><li>
Develop and support API integrations using REST/SOAP services and enterprise tools.</li><li>
Work closely with stakeholders, product owners, and Agile teams to gather and translate business requirements into technical solutions.</li><li>
Drive process improvements aligned with best practices and ensure compliance with development lifecycle and federal standards.</li><li>
Support database design, development, and administration across multiple platforms.</li><li>
Provide production support leadership, ensuring system reliability, performance, and availability.</li><li>
Mentor team members and provide technical guidance to developers, engineers, and support staff. 
</li></ul> 
What You Will Need:<ul><li>
Minimum of Ten(10)+ years of experience in IT systems, software development, or enterprise applications.</li><li>
Bachelor&rsquo;s degree. Additional Four (4) years needed in lieu of degree.
Strong experience supporting financial systems, lending platforms, or government-regulated systems.</li><li>
Proven expertise in production support, troubleshooting, and resolving complex system issues across multiple technology layers.</li><li>
Hands-on development experience in:<ul><li>
Java, SQL, JavaScript, ColdFusion or comparable technologies</li><li>
Web services (REST/SOAP) and enterprise integration</li><li>
 Experience working with:</li><li>
Databases: Oracle, SQL Server, Sybase, PostgreSQL, MySQL</li><li>
Application servers: Tomcat, JBoss, WebLogic, EAServer</li><li>
Operating systems: Windows Server, Linux, Unix</li></ul></li><li>
Strong understanding of system architecture, data flow, and enterprise integration patterns.</li><li>
Experience working in Agile or sprint-based development environments.</li><li>
Ability to communicate effectively with both technical and non-technical stakeholders.</li><li>
Candidates must be legally authorized to work in the United States without the need for employer sponsorship. Due to the nature of this role and associated government clearance requirements, candidates must be U.S. citizens or lawful permanent residents (Green Card holders) to be eligible for consideration.</li><li>
Must be able to OBTAIN and MAINTAIN a Federal or DoD &quot;PUBLIC TRUST&quot;; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.</li></ul> 
What Would Be Nice To Have:<ul><li>
Experience supporting federal agencies or working within regulated environments (e.g., SBA programs, GPEA compliance).</li><li>
Familiarity with Business Process Management (BPM) tools such as Metastorm e-Works.</li><li>
Experience with geospatial tools and services (e.g., ESRI, geocoding solutions).</li><li>
Background in financial modeling, accounting systems, or subsidy rate calculations.</li><li>
Exposure to cloud or hybrid environments (e.g., AWS/Azure integrations).</li><li>
Experience modernizing legacy systems and implementing digital transformation initiatives.</li><li>
Certifications or credentials such as Chartered Accountant (CA), Project Management training, or similar.</li></ul>
The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. 
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:<ul><li>
Medical, Rx, Dental &amp; Vision Insurance</li><li>
Personal and Family Sick Time &amp; Company Paid Holidays</li><li>
Parental Leave</li><li>
401(k) Retirement Plan</li><li>
Group Term Life and Travel Assistance</li><li>
Voluntary Life and AD&amp;D Insurance</li><li>
Health Savings Account, Health Care &amp; Dependent Care Flexible Spending Accounts</li><li>
Transit and Parking Commuter Benefits</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Tuition Reimbursement, Personal Development, Certifications &amp; Learning Opportunities</li><li>
Employee Referral Program</li><li>
Corporate Sponsored Events &amp; Community Outreach</li><li>
Care.com annual membership</li><li>
Employee Assistance Program</li><li>
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)</li><li>
Position may be eligible for a discretionary variable incentive bonus</li></ul>
About Guidehouse
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</div>

SME - Web Application Development

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