systems support specialist

The Energy Authority

<div></div><div><div><b>About The Energy Authority</b></div><div></div><div><br>
The Energy Authority is a public power-owned, nonprofit corporation with offices in Jacksonville, Florida, and Bellevue (Seattle), Washington. TEA provides public power utilities with access to advanced resources and technology systems so they can respond competitively in the changing energy markets. Through partnership with TEA, utilities benefit from an experienced organization that is singularly focused on deriving the maximum value of their assets from the market.</div><div></div><div><b><br>
TEA Values</b></div><div></div><div><br>
TEA employees share a common sense of purpose. When TEA accomplishes its mission, the result is improved quality of life for the citizens and businesses of the communities our clients serve.</div><div></div><div><br>
TEA employees exceed the expectations of those they serve, deliver services with the highest standards of fair, honest, and ethical behavior, set the standard for service and expertise in our industry, embody a spirit of collaboration, and embrace TEA&rsquo;s founding entrepreneurial spirit by seizing opportunities to deliver value.</div><div></div><div><br>
If you are self-motivated, driven to deliver excellence, and passionate about your career, TEA is the perfect place for you.</div><div></div><div><i><br>
It&rsquo;s YOUR Future. It&rsquo;s OUR Future.</i></div><div></div><div><br>
 <b>SUMMARY</b></div><div></div><div><br>
The Systems Support Specialist&rsquo;s role is to provide Tier One support to the organization and to ensure the stability, integrity, and efficient operation of the organization&rsquo;s IT systems in support of the core organization functions. This individual will apply proven communication and problem-solving skills to help identify, communicate, and resolve systems issues in order to maximize the benefit of the organization&rsquo;s investments.</div><div></div><div><b><br>
ESSENTIAL DUTIES and RESPONSIBILITIES</b> include the following. Other duties may be assigned.</div><div></div><div><i><br>
Customer Service:</i></div><ul><li>
Provides basic end-user training on systems and software</li><li>
Develop a working knowledge of the organization and the company&rsquo;s key functional processes and resources.</li></ul><div>
 <i>Systems Support:</i></div><ul><li>
Recommends the purchase of desktop hardware, software, and accessories</li><li>
Inspects, installs, upgrades, configures, and tests new and existing hardware and software systems</li><li>
Performs equipment installations and relocations</li><li>
Implements the electronic storage policy, including recorded voice logs, system backup tapes, and offsite storage</li><li>
Ensures that process documentation exists for all routine and troubleshooting duties</li></ul><div>
 <i>Troubleshooting &amp; Ticket Resolution:</i></div><ul><li>
Ensures timely assessment, resolution, documentation, and communications with end users of issues in the support tracking system</li><li>
Troubleshoots, repairs, and works with equipment and software manufacturers to resolve problems on systems including, but not limited to: workstations, computer networks, printers, telephone equipment, videoconferencing systems, data feeds and application software</li><li>
Maintains electronic trouble ticket log</li></ul><div>
 <i>Team Duties:</i></div><ul><li>
Assists other IT staff, as required, with general system support throughout the organization</li><li>
Be available to perform on-call duty, as needed</li><li>
Assists in departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education</li></ul><p><b>
COMPENSATION</b></p><ul><li>
Competitive base salary ranges based on role, level, and location: $20.51-27.75/Hour.</li></ul><div><b>
EDUCATION and/or EXPERIENCE</b></div><div>
Associate's degree in a related area is desired, combined with 1-2 years of experience in the field or in a related area, or equivalent combination of education and experience.</div><div></div><div><b><br>
CERTIFICATES, LICENSES, REGISTRATIONS</b></div><div>
Appropriate Microsoft certification highly desired.</div></div><p></p>

Systems Support Specialist

CertaSite LLC

<div><p><b>ROLE OVERVIEW</b></p>
<p><b>The Systems Support Specialist plays a key role in supporting daily operational systems, reporting, and internal technical workflows across the business. This position serves as a bridge between operations, finance, and internal systems by assisting with reporting, system maintenance, and HelpDesk support.</b></p>
<p><b>** This is an On Site Position located in Fishers, IN** **Not eligible for remote**</b></p>
<p><b>WHAT YOU WILL BE DOING</b></p>
<ul><li>Provide day-to-day support for business systems and operational tools.</li>
<li>Assist with internal HelpDesk requests and basic troubleshooting needs.</li>
<li>Prepare and maintain reports to support operational and financial visibility.</li>
<li>Support system workflows, data accuracy, and process consistency across teams.</li>
<li>Assist with monthly reporting and other recurring business support activities.</li>
<li>Help maintain internal systems, contact lists, and communication tools.</li>
<li>Assist with monitoring and responding to live chat inquiries through the company website.</li>
<li>Support field and office teams with system-related questions and issues.</li>
<li>Assist with new system tasks, updates, and special projects as needed.</li>
<li>Collaborate with cross-functional teams to improve processes and support business operations.</li>
</ul>
<p></p><p><b>QUALIFICATIONS</b></p>
<ul><li>Experience in application administration, operations support, systems support, or similar role.</li>
<li>Strong Excel skills and comfort working with data, reports, and spreadsheets.</li>
<li>Ability to learn new systems quickly and support basic troubleshooting needs.</li>
<li>Strong attention to detail, organization, and ability to manage multiple tasks.</li>
<li>Clear communication skills and a customer-service mindset when supporting internal teams and users.</li>
</ul>
<p><b>IDEAL QUALITIES</b></p>
<ul><li>Detail-oriented and highly organized</li>
<li>Technically curious and comfortable learning new systems</li>
<li>Strong problem-solving and troubleshooting skills</li>
<li>Dependable, responsive, and able to manage multiple priorities</li>
<li>Clear communicator with a helpful, team-oriented mindset</li>
</ul>
<p></p><p><b>Who are we?</b></p>
<p>CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It&rsquo;s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.</p>
<p>As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.</p>
<p><b>Our Mission:</b> To provide a meaningful impact to as many lives as possible.</p>
<p><b>Our Vision:</b> To be the most dependable and simplified life safety solution on the planet.</p>
<p><b>Our Values:</b></p>
<ul><li><i>Passionate</i> &ndash; We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.</li>
<li><i>Impactful</i> &ndash; Our work makes a real difference in the world. We literally save lives, but that&rsquo;s just the beginning.</li>
<li><i>Innovative </i>&ndash; We believe there is always a better way. We don&rsquo;t stop until we find it.</li>
<li><i>Genuine</i> &ndash; We do what we say, and we mean it. We are authentic and dependable.</li>
</ul>
<p><b>WORKING CONDITIONS &amp; PHYSICAL REQUIREMENTS</b>: <i>Controlled climate, office environment, occasional work from home options, required to sit for long periods of time, 8 or more hours per day, frequently required to use monitor, keyboard, mouse and phone</i></p>
<p><b><i>Equal Employment Opportunity/M/F/disability/protected veteran status</i></b></p>
<p><b><i>Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.</i></b></p></div>

Systems Application Support Specialist

Al Adyat consultancy

<p>We are looking for a detail-oriented Application Support Specialist to maintain, troubleshoot, and improve business applications. The ideal candidate will ensure system availability, resolve user issues, and support application performance to meet business needs.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide technical support for business applications and systems.</li><li>Monitor application performance and ensure high availability.</li><li>Troubleshoot and resolve application issues in a timely manner.</li><li>Handle user requests, incidents, and service tickets.</li><li>Collaborate with development teams to resolve bugs and implement fixes.</li><li>Perform root cause analysis and document solutions.</li><li>Support application deployments, updates, and patches.</li><li>Maintain system documentation and user guides.</li><li>Ensure compliance with security policies and procedures.</li><li>Participate in on-call support when required.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>2&ndash;5 years of experience in application support or a similar role.</li><li>Strong understanding of software applications and IT systems.</li><li>Experience with ticketing systems (e.g., ServiceNow, Jira).</li><li>Basic knowledge of databases (SQL).</li><li>Familiarity with APIs and integrations.</li><li>Good understanding of operating systems (Windows/Linux).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and teamwork skills.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience with cloud platforms (AWS, Azure).</li><li>Knowledge of ITIL processes.</li><li>Scripting knowledge (PowerShell, Python).</li><li>Experience in financial, healthcare, or government sectors is a plus.</li></ul><p><b>Soft Skills:</b></p><ul><li>Attention to detail</li><li>Ability to work under pressure</li><li>Strong time management</li><li>Customer-oriented mindset</li></ul><p>Pay: QAR12,000.00 - QAR14,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>application support : 3 years (Required)</li></ul><p>Language:</p><ul><li>Arabic  (Required)</li><li>English  (Required)</li></ul><p>License/Certification:</p><ul><li>degree in Computer Science (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul><p>Work Location: In person</p>

Application Support Specialist

Naba Enterprises

<p><b>Please note that only Saudi Nationals are eligible for this position. Arabic-speaking candidates from other nationalities will not be considered.</b></p><p>The L3 System &amp; Infrastructure Specialist is responsible for designing, implementing, and optimizing IT infrastructure and system solutions to ensure scalability, stability, and high availability. This role involves leading system integrations, troubleshooting complex issues, planning disaster recovery strategies, and optimizing system performance. Additionally, the L3 Specialist plays a key role in mentoring L2 engineers, enforcing compliance, and driving infrastructure enhancements. Description System &amp; Infrastructure Management Design, plan, and operate IT infrastructure and systems to ensure efficiency and scalability Ensure high availability of infrastructure services, optimizing system uptime and performance Lead the implementation of new IT infrastructure and system solutions for company projects Ensure backup and disaster recovery procedures are properly implemented and tested Troubleshooting and Issue Resolution Diagnose and resolve advanced system issues, ensuring minimal downtime and proactive resolution Lead collaboration efforts with IT teams and vendors for critical issue resolution Ensure comprehensive documentation of system incidents, root cause analyses, and resolution strategies Provide expert technical guidance to junior team members, end-users, and IT teams Compliance and Change Management Oversee adherence to change management protocols and ensure process improvements Monitor compliance within the team and escalate critical issues Lead closure of audit findings and compliance reviews</p><p><b>Special Projects</b>: Lead, manage and execute the specific projects/ tasks assigned by the management from time to time as per business needs, with in the allocated time frame MIS &amp; Reporting Assist in the preparation of timely and accurate departmental statements and reports to meet company and department requirements, policies, and standards.</p><p><b>Education Experience Skills:</b> Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</p><p><b>Preferred certifications:</b> Microsoft Certified: Azure Administrator Associate 5+ years of experience in system administration, including server and application management Proficiency in configuring and troubleshooting servers, operating systems, and IT systems Knowledge of system security measures and compliance standards Familiarity with scripting languages (e.g., PowerShell, Bash) for automation</p><p>Pay: ﷼20,000.00 - ﷼22,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>system administration, including server and application: 5 years (Preferred)</li></ul><p>Work Location: In person</p>

System and Infra Specialist L3 ( Saudi National)

Edgewater Technical Associates

<div><div><b>Edgewater Technical Associates</b> is seeking qualified candidates for an<b> Operations Support Specialist 4 </b>opportunity in <b>Los Alamos, NM,</b> to support the <b>Los Alamos National Laboratory</b>.</div><div></div><div><b><i><br>
Per diem available for those who qualify.</i></b></div><div><b>
Work Location:</b> Hybrid-Remote &ndash; On-Site at LANL (TA55 &ndash; PF4)</div><div><b>
Group/Organization:</b> ALDPI/Pi-Proj</div><div><b>
Schedule:</b> 4-12s, but also may be adjusted to align with subcontractor work schedules. (Potential On Call and OT)</div><div></div><div><b><br>
Summary:</b></div><div>
The Operations Support Specialist is responsible for the management of daily tasks required to perform ongoing support of design, construction, startup, and/or operations/ maintenance activities of complex high hazard systems or projects.</div><div><br>
</div><div><b>Duties may include, but are not necessarily limited to:</b></div><ul><li>Renders expert opinions towards Radiation Protection and technical issues, provides recommendations to project design, work control, and construction teams in specific areas of expertise.
</li><li>Provides independent reviews and assessments in areas of specialized expertise and provides guidance to project teams in delivering results on projects of complex, high- technology nature.
</li><li>Interfaces with management personnel and customer representatives.
</li><li>Develops and enforces work standards, assigns schedules, reviews work quality, communicates goals, objectives, and policies of the organization to subordinates.
</li><li>Provides leadership for the project team, coordinates with the functional organizations, and supervises senior personnel within the project organization.</li></ul><div><br>
</div><div><b>Qualifications:</b></div><ul><li>Bachelor&rsquo;s degree in an engineering or technical discipline or combination of education and relevant experience without a degree.</li><li>Eight (8) years of relevant experience, five (5) years of directly applicable experience in Radiation Protection and/or work planning in a DOE Cat 2 nuclear facility.
</li><li>US Nuclear Navy experience, DOE Plutonium facility experience, and strong conduct of operations knowledge highly desired.</li></ul><div></div><div><b><br>
Other Job Requirements:
</b></div><ul><li>United States Citizenship</li>
<li>Must be able to obtain and maintain DOE Q Security Clearance.</li><br>
</ul><div></div><div><b>If you are interested in being considered for this position and your resume clearly outlines your relevant experience for this position, please follow the application steps via our website: </b><b>www.edgewatertech.net/careers</b></div><div><b><br>
</b></div><div><b>Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you!</b></div><div></div><div><b><br>
WORKING WITH EDGEWATER TECHNICAL ASSOCIATES</b></div><div><b>
Founded in 2003, Edgewater Technical Associates, LLC (Edgewater) is a New Mexico-based small business headquartered in Los Alamos, NM, with five (5) regional offices across the United States to locally support our growing presence at project sites. Edgewater has a proven track record and is a trusted provider of fixed-price construction projects, engineering, and technical services for the Department of Energy (DOE), National Nuclear Regulatory Commission (NRC), Canadian Commercial Nuclear Industry, and private sector commercial contractors involved in nuclear, high-hazard, or complex operations. Edgewater&rsquo;s experience and guidance ensure that our customers perform hazardous operations, comply with regulatory requirements, and maintain the highest quality and safety standards.</b></div><div></div><div><b><br>
Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre- and post-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.</b></div><div></div><div><b><br>
EQUAL OPPORTUNITY EMPLOYER</b></div><div><b>
Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, protected veterans, or individuals with disabilities in accordance with EO 14173.</b></div><div><b><br>
</b></div><div><b>View all Edgewater opportunities at </b>www.edgewatertech.net/careers</div></div><div></div>

Operations Support Specialist 4 (Hybrid-Remote)

Catapult Federal Services

<div>
 IT
 <br/>
 <br/>
 Dallas , TX May 5, 2026
 <br/>
 <br/>
 <strong>
  Job Title:
 </strong>
 Computer Support Specialist
 <strong>
  Department:
 </strong>
 Information Technology
 <strong>
  Location:
 </strong>
 Addison, TX &mdash; On-Site, 5 Days Per Week
 <strong>
  Role Type:
 </strong>
 Contract-to-Hire
 <strong>
  Experience Required:
 </strong>
 2&ndash;3 Years in Desktop / IT Support
 <br/>
 <br/>
 <strong>
  About Our Client
  <br/>
  <br/>
 </strong>
 Our client is one of the fastest-growing data center developers and operators in North America, delivering hyperscale and enterprise-grade infrastructure solutions to some of the world's most demanding technology organizations. With a national footprint of purpose-built campuses and a mission centered on scalability, reliability, and innovation, this organization supports the backbone of modern digital infrastructure. They operate with a customer-first mindset, a culture of operational excellence, and a commitment to developing their people alongside their facilities.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Computer Support Specialist will serve as a frontline technical resource responsible for diagnosing, resolving, and documenting hardware and software issues across the organization's on-site user base in Addison, TX. Day-to-day, you will own your ticket queue, support PC and mobile devices, configure and troubleshoot local and network printers, and deliver clear, patient technical guidance to end users at all skill levels. You will work both independently and alongside a collaborative IT team in a fast-paced, mission-critical environment where uptime and responsiveness are paramount.
 <br/>
 <br/>
 This role exists because our client is scaling rapidly and needs a capable, self-directed technician who can handle day-to-day IT support without hand-holding. You will report to IT leadership and collaborate cross-functionally with internal teams to ensure every employee has the tools and access they need to operate at full capacity. The ideal candidate takes pride in resolution speed, documents everything, and genuinely enjoys helping people solve technical problems.
 <br/>
 <br/>
 This is a contract-to-hire opportunity &mdash; meaning you'll come in, prove your value, and convert to a permanent full-time employee. It's an ideal landing spot for an early-career IT professional with 2&ndash;3 years of hands-on support experience who is ready to work in a structured enterprise environment with real stakes, real complexity, and real room to grow.
 <br/>
 <br/>
 <strong>
  Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diagnose and resolve hardware and software issues on Windows and macOS workstations and mobile devices
  </li>
  <li>
   Install, configure, and troubleshoot local and network printers across the office environment
  </li>
  <li>
   Manage and resolve tickets using an ITSM platform (ServiceNow or equivalent), maintaining SLA compliance
  </li>
  <li>
   Administer Microsoft 365 user accounts, mailboxes, and access permissions via Azure Active Directory
  </li>
  <li>
   Support endpoint imaging, deployment, and lifecycle management for desktops and laptops
  </li>
  <li>
   Troubleshoot basic network connectivity issues including VPN, TCP/IP, DNS, and wireless access
  </li>
  <li>
   Create and maintain technical documentation, SOPs, and knowledge base articles
  </li>
  <li>
   Train end users on basic hardware and software usage including Microsoft 365 applications
  </li>
  <li>
   Communicate clearly with both technical and non-technical users to resolve issues efficiently
  </li>
  <li>
   Assist with onboarding and offboarding &mdash; software provisioning, account setup, and device configuration
  </li>
  <li>
   Support occasional after-hours or weekend maintenance windows as required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Experience &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2&ndash;3 years of experience in a desktop support, help desk, or IT support technician role
  </li>
  <li>
   Hands-on troubleshooting experience with Windows 10/11 and macOS in a professional setting
  </li>
  <li>
   Working knowledge of Microsoft Azure and Microsoft 365 administration (user management, licensing, mailbox config)
  </li>
  <li>
   Experience with Active Directory &mdash; user provisioning, password resets, GPO awareness, and SSO support
  </li>
  <li>
   Familiarity with a ticket-based ITSM platform (ServiceNow, Cherwell, Jira, or equivalent)
  </li>
  <li>
   Basic networking knowledge &mdash; TCP/IP, DNS, VPN connectivity, wireless troubleshooting
  </li>
  <li>
   Printer support experience &mdash; local and network-connected devices
  </li>
  <li>
   Strong written and verbal communication skills with a customer-first mindset
  </li>
  <li>
   Valid driver's license and reliable transportation
  </li>
  <li>
   Ability to lift up to 50 lbs and work occasional evenings/weekends as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice-to-Haves
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   CompTIA A+, Network+, Security+, or Azure Fundamentals (AZ-900) certification
  </li>
  <li>
   ITIL v3 or ITIL 4 Foundation certification
  </li>
  <li>
   Experience with endpoint management tools such as SCCM, Microsoft Intune, or Jamf
  </li>
  <li>
   Familiarity with remote support tools such as Bomgar, AnyDesk, or similar
  </li>
  <li>
   Exposure to PowerShell scripting or automation for IT tasks
  </li>
  <li>
   Experience in a data center, enterprise technology, or regulated industry environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate's Degree in Computer Science, Information Technology, or related field &mdash; preferred
  </li>
  <li>
   Bachelor's Degree in IT, Cybersecurity, or Computer Science &mdash; a plus
  </li>
  <li>
   Equivalent hands-on experience considered in lieu of formal degree
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How To Apply
  <br/>
  <br/>
 </strong>
 This is a contract-to-hire opportunity with a clear path to permanent placement for the right candidate. If you're ready to prove your value in a high-impact enterprise environment, let's connect.
 <br/>
 <br/>
 Tony Williams | Catapult Solutions Group tony.williams@catapultsg.com | 214.721.0600
 <br/>
 <br/>
 <em>
  Desktop Support | IT Support Specialist | Help Desk | Windows 10 | macOS | Microsoft 365 | Azure AD | ServiceNow | CompTIA A+ | Addison TX | Dallas IT Jobs | Contract to Hire | Computer Support Specialist
 </em>
</div>


Addison- Computer Support Specialist

Norconsult Telematics

<div>
 <p>
  <strong>
   Position Objectives
  </strong>
 </p>
 <p>
  The IT Specialist will support and maintain a telecom OSP network implementation tracking platform built on the Odoo platform (Web &amp; Mobile). The role is responsible for providing application technical support, coordinating infrastructure operations, and enabling effective user adoption across both field and office teams. The position ensures system stability, performance, cybersecurity compliance, and operational continuity while supporting telecom project teams through training, technical troubleshooting, and system administration.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description &amp; Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Provide Level 1 and Level 2 technical support for the Odoo-based platform.
  </li>
  <li>
   Troubleshoot system issues related to work orders, field inspections, asset tracking (PN/SN), and project tracking modules.
  </li>
  <li>
   Support mobile application users including field engineers and inspectors.
  </li>
  <li>
   Manage user accounts, roles, access rights, and permissions.
  </li>
  <li>
   Coordinate bug fixes, system enhancements, and updates with the development team.
  </li>
  <li>
   Support User Acceptance Testing (UAT) and system release validation.
  </li>
  <li>
   Maintain system documentation, configuration records, and change logs.
  </li>
  <li>
   Conduct training sessions in Arabic and English for system users.
  </li>
  <li>
   Prepare user manuals, SOPs, and quick reference guides.
  </li>
  <li>
   Provide onboarding support for new users and operational teams.
  </li>
  <li>
   Deliver post-go-live support and hypercare during system rollouts.
  </li>
  <li>
   Promote compliance with digital workflows and system usage standards.
  </li>
  <li>
   Monitor and maintain application servers operating on Linux.
  </li>
  <li>
   Coordinate operating system patching, security updates, and server maintenance.
  </li>
  <li>
   Monitor PostgreSQL database performance and health.
  </li>
  <li>
   Troubleshoot network connectivity issues including VPN access, firewall rules, and DNS configuration.
  </li>
  <li>
   Validate system backups and disaster recovery procedures.
  </li>
  <li>
   Coordinate with cloud hosting providers for system infrastructure management.
  </li>
  <li>
   Manage SSL certificates and ensure compliance with cybersecurity policies.
  </li>
  <li>
   Monitor system uptime, application performance, and incident resolution metrics.
  </li>
  <li>
   Track user adoption and system usage across operational teams.
  </li>
  <li>
   Prepare periodic technical performance and support reports.
  </li>
  <li>
   Identify and recommend improvements to enhance system performance, automation, and operational efficiency.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, Information Systems, or a related field.
  </li>
  <li>
   3&ndash;6 years of experience in ERP/Odoo application support, infrastructure administration, or application technical support roles.
  </li>
  <li>
   Experience supporting web and mobile applications in enterprise environments.
  </li>
  <li>
   Experience working in telecom or infrastructure project environments is strongly preferred.
  </li>
  <li>
   Strong experience with Odoo (Community Edition preferred) and understanding of ERP workflows.
  </li>
  <li>
   Basic knowledge of Python programming (preferred).
  </li>
  <li>
   Familiarity with PostgreSQL database administration.
  </li>
  <li>
   Knowledge of Windows and Linux server administration.
  </li>
  <li>
   Good understanding of networking fundamentals including TCP/IP, DNS, VPN, and firewall configurations.
  </li>
  <li>
   Experience with patch management, server hardening, backup validation, and disaster recovery procedures.
  </li>
  <li>
   Exposure to cloud or virtualized environments (OCI, AWS, Azure) is preferred.
  </li>
  <li>
   Strong troubleshooting, documentation, and communication skills.
  </li>
  <li>
   Ability to work independently while coordinating with technical teams and field users
  </li>
 </ul>
</div>


IT Specialist – Odoo ERP

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