talent operations manager

Qiddiya Investment Company

<div>Qiddiya is Saudi Arabia&rsquo;s future capital of entertainment, sports, and culture &mdash; a 360 km&sup2; mega-project just outside Riyadh. From F1-grade racetracks and theme parks to stadiums and performance venues, we&rsquo;re creating a destination like no other. This is more than a project, it&rsquo;s a national transformation. As construction accelerates, we&rsquo;re hiring ambitious talent to help shape it. If you&rsquo;re driven by scale, impact, and the chance to build something iconic from the ground up, Qiddiya is calling for you.
Role Summary:
The Senior Manager &ndash; People Initiatives plays a key role in enhancing the strategic and operational effectiveness of the Transport function. This role ensures cross-functional coordination across HR, Finance, Facilities, and Delivery Partners to enable a high-performing, aligned team environment. 
Reporting to the Director of Strategy, this role plays a critical role in partnering with HR to shape and deliver initiatives that enhance employee engagement, team effectiveness, culture, and talent development across the function.
While the role has no direct reports, it requires exceptional stakeholder management, influence, and project leadership to deliver cross-functional outcomes that align with our strategic priorities. The ideal candidate is a strong communicator, proactive organiser, and data-driven problem solver capable of navigating complex team dynamics and priorities.
Key Responsibilities:
<ul><li>Design and maintain the TBU transport team org charts and lead the development of the long-term strategic workforce plan.</li>
<li>Act as the primary interface with Delivery Partners to scope, review, and align on staffing requirements, onboarding processes, costings and resource planning.</li>
<li>Lead the development and implementation of strategic talent partnerships with external organizations (e.g., Riyadh Metro, universities, training centers) to future-proof the TBU&rsquo;s capabilities.</li>
<li>Oversee the creation and maintenance of new starter onboarding materials in alignment with BU strategy, values, and operational objectives.</li>
<li>Lead the design and delivery of learning and development programs tailored to the unique technical, operational, and leadership needs of transport professionals.</li>
<li>Benchmark leading global practices in transport workforce development and apply insights to Qiddiya&rsquo;s TBU roadmap.</li>
<li>Collaborate with QIC HR and leadership teams to embed a culture of learning, growth, and high performance.</li>
<li>Support the planning and delivery of strategic BU events, such as capability showcases, townhalls, induction days, or cross-functional offsites.</li>
<li>Provide thought leadership to the Associate Director &ndash; Strategy on talent strategy, capability gaps, and workforce trends in the transport sector.</li>
</ul>
Requirements
Qualifications:<ul>
<li>
Bachelor&rsquo;s degree in human resources, Commerce, Business Administration, Strategy, or related field &middot;
</li><li>Master&rsquo;s degree preferred in Organizational Development, Public Policy, or Transport Leadership.</li>
</ul>
Experience:<ul>
<li>
10+ years of professional experience, with at least 4 years in workforce planning, strategy, or talent operations.</li>
<li>Prior experience working in infrastructure, transport, or government-linked organizations is highly desirable.</li>
<li>Demonstrated success managing cross-functional stakeholder relationships in a matrix or partnership environment</li></ul></div>

Senior Manager - People Initiatives (CDU3) - 20005451

Prophet

<div>
 
 About The Role
 
 
 
 As the EMEA Resourcing Manager, you will serve as a critical independent driver of strategic staffing and talent operation management to ensure projects, accounts, and business development pursuits are well equipped with the best and most appropriate teams. You will lead strategic capacity management at the account, solution, and discipline level by collaborating with a network of Partners to meet the demands of the business, maximise the talent of our people, and optimise the deployment of resources.
 
 
 You will be assigned to manage Strategy discipline resourcing demands. At the discipline level, this means understanding and capturing the skills and capabilities of the talent group, the scope of client demand, and actively managing the supply to demand in day-to-day solutions. You will also be responsible for delivering the EMEA Resourcing team&rsquo;s strategic priorities, such as developing and evolving our external talent sourcing process, options, and managing freelance resources.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and Manage Account-Level and Project Staffing Solutions: Collaborate closely with Partners, Directors, Managers, Coaches, and other discipline leaders to construct and optimise effective interdisciplinary teams tailored to meet client needs. Ensure the right mix of skills, expertise, and diverse perspectives are brought together to drive impactful project outcomes. Lead and own strategic capacity management within the EMEA Strategy practice, ensuring optimal alignment of talent resources across multiple projects.
 </li>
 <li>
 Identify and Cultivate Optimal Talent: Take a proactive approach in deeply understanding the skill sets, strengths, and areas of expertise within the talent pool. Align these insights with client demands to ensure the most effective talent mix is utilised. Continuously build and maintain a robust network of trusted contractors, supplementing in-house staff where necessary to ensure flexibility and scalability for project needs.
 </li>
 <li>
 Drive Project Economics and Business Outcomes: Foster a deeper understanding of regional project economics, aligning with EMEA region metrics and priorities to drive optimal business results. Identify and flag potential challenges or opportunities for more complex project approaches, seeking approval from Regional Leads where needed. Take ownership of working within the managed margins and proactively pursue strategies that grow the bottom line while maintaining high project quality.
 </li>
 <li>
 Lead Resourcing Function and Process: Take full ownership and autonomy in creating and executing resourcing strategies. Identify operational challenges and opportunities and drive the design and implementation of efficient solutions to improve the resourcing process. Lead and optimise cross-functional collaboration to ensure seamless talent deployment across all projects.
 </li>
 <li>
 Develop Talent: Spearhead quality conversations within the Strategy development teams regarding EMEA&rsquo;s priorities and goals, ensuring that talent needs are addressed with strategic foresight. Coach and mentor the Strategists on commercial behaviours, ensuring metrics and project economics are met consistently. Drive internal talent initiatives, collaborating with the People team and Strategy Development teams to enhance talent development and growth. Act as a champion for each individual team member, supporting their career development and ensuring continuous learning and growth opportunities within the practice.
 
 
 </li>
 </ul>
 
 REQUIREMENTS
 
 
 
 <ul>
 <li>
 Strong analytical skills and creative problem-solving abilities
 </li>
 <li>
 Strong understanding of business levers and context
 </li>
 <li>
 Demonstrated ability to be collaborative and persuasive in our influence-based model
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Experience working with senior executives across a matrixed organisation
 </li>
 <li>
 High level of discretion, as we deal with confidential issues
 
 
 </li>
 </ul>
 Prophet is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment, promotion, and evaluation decisions are based on qualifications, merit and business need.
</div>

EMEA Resourcing Manager

Gravity Sketch

<div>
 
 
 About us:
 
 
 
 
 At Gravity Sketch, we are transforming how creative teams realize their vision. Our platform empowers entire teams to create, communicate, and collaborate spatially, breaking down the barriers of traditional workflows to make the design process more inclusive, efficient, and enjoyable. By enabling seamless, real-time interaction in a shared 3D environment across VR, desktop, and web, we empower the world's most innovative companies to bring better products to life.
 
 
 
 
 Our Culture
 
 
 
 
 We&rsquo;re a lean but ambitious team of 50+ spread across the globe. We may be geographically spread out, but we&rsquo;re tied by our mission to help people bring better products to life! Our focus is on output and getting the work done, not counting the hours you work. We appreciate that everyone has their own optimum setup, so provide flexibility in terms of when and where you get work done.
 
 
 
 
 Our Values
 
 
 
 
 
 Force Multiplier
 
 
 
 <ul>
 <li>
 Make everyone around you better
 </li>
 <li>
 Raise the Bar
 </li>
 <li>
 Deliver Results
 
 
 </li>
 </ul>
 
 Owner mindset
 
 
 
 <ul>
 <li>
 Hold yourself and others accountable
 </li>
 <li>
 Make every investment as if it were your own
 </li>
 <li>
 Don't let the egg drop
 
 
 </li>
 </ul>
 
 Resourceful
 
 
 
 <ul>
 <li>
 Take calculated risks
 </li>
 <li>
 Use what you/we have to deliver the most value
 </li>
 <li>
 Stay Hungry
 
 
 </li>
 </ul>
 
 Curiosity
 
 
 
 <ul>
 <li>
 Always be in learning mode
 </li>
 <li>
 Go Deep: ask the why/why not
 </li>
 <li>
 Explore and have fun
 
 
 </li>
 </ul>
 
 Empathy
 
 
 
 <ul>
 <li>
 Put yourself in the shoes of your customer
 </li>
 <li>
 Be genuinely caring and respectful
 </li>
 <li>
 Act from a place of understanding/longing to understand
 
 
 </li>
 </ul>
 Our values are at the heart of our culture, we encourage everyone to experiment, bring new ideas to the table, and challenge one another to arrive at the best solutions for our users.
 
 
 We work hard, and know how to have fun too; with company trips, socials, sports, gaming sessions and more. We welcome you to share your hobbies with the team so we can all try something new!
 
 
 Role Summary:
 
 
 We are at an exciting point in our journey. We have around 50 people across the UK, US, and beyond, and we have built strong foundations for how we hire, support, and develop our team. Now, we are looking to evolve our people operations as we move into our next phase of sustainable growth. You will have the freedom to shape what great looks like and have a real impact on how our team works and feels every day. If you love the energy of a startup and want to help shape the culture and experience of our global team, we would love to have you with us.
 
 
 As People Operations Manager, you will be responsible for improving and maintaining the systems, processes, and culture that enable our people to do their best work. You will ensure we have solid HR foundations in place while fostering engagement, alignment, and a supportive environment. You will work closely with the leadership team to align people strategy with business goals, while also supporting with general operations to help the company run smoothly and efficiently.
 
 
 
 Key Responsibilities
 
 :
 
 
 <ul>
 <li>
 Culture &amp; Employee Experience:
 </li>
 <ul>
 <li>
 Promoting and strengthening initiatives and practices for engagement, belonging, and collaboration across our hybrid workforce.
 </li>
 <li>
 Act as a trusted partner and advocate for employees, including fostering open communication and feedback loops.
 </li>
 <li>
 Working closely with the leadership team to define and strengthen the cultural DNA of the company, ensuring it remains authentic and scalable through future growth
 </li>
 </ul>
 <li>
 People Operations
 </li>
 <ul>
 <li>
 Own and improve all core people processes, to include onboarding, performance management, and offboarding, as well as compensation reviews, employee benefits and career development frameworks.
 </li>
 <li>
 Ensure HR compliance with UK employment law and maintain accurate, up-to-date employee records and policies.
 </li>
 <li>
 Implementing and managing a new HRIS system and streamlining workflows and reporting across the wider function
 </li>
 <li>
 Partner with managers to provide guidance on employee relations, performance issues, and organisational design.
 </li>
 </ul>
 <li>
 Talent &amp; Workforce Planning
 </li>
 <ul>
 <li>
 Support hiring managers with structured, fair, and efficient recruitment and onboarding processes.
 </li>
 </ul>
 <li>
 Operations support:
 </li>
 <ul>
 <li>
 Support with improving company-wide processes and systems.
 </li>
 <li>
 Assist with ongoing information security compliance (no previous experience necessary)
 </li>
 <li>
 Restructure how we communicate internally to build systems for effective distribution of critical information
 </li>
 <li>
 Assist with planning and organising social events, and ad hoc operational projects, to include support with celebrations of company and team wins both big and small to ensure good work is rewarded across the business
 
 </li>
 </ul>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Previous experience working in people/HR roles, including start up/small business experience
 </li>
 <li>
 Passionate about creating a great employee experience
 </li>
 <li>
 Strong interpersonal skills, emotional intelligence, and discretion
 </li>
 <li>
 Work with a pragmatic, solutions-oriented mindset
 </li>
 <li>
 Our studio is based in Brixton - being able to go to the studio regularly would be beneficial, but not required.
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Uncapped holidays: The startup world is busy, we encourage taking time off to recharge and rest.
 </li>
 <li>
 &pound;50 month personal wellbeing budget
 </li>
 <li>
 Private healthcare
 </li>
 <li>
 &pound;1,000 personal budget per year for professional development. You will learn a lot here but there may be more want or need. With this budget, we aim to support you in your career growth.
 </li>
 <li>
 Team lunch Wednesdays: out together in person, or virtually with food delivery credit.
 </li>
 <li>
 Socials and an annual global meet up: we are passionate about bringing everyone together whenever we can, this helps build tighter bonds and alignment.
 </li>
 <li>
 Enhanced parental leave policy (maternity and paternity)
 </li>
 <li>
 Cyclescheme &amp; Techscheme
 </li>
 <li>
 Chance to work at a start-up changing how the products of the future are designed, and exposure to a transparent startup journey
 </li>
 <li>
 Real work ownership - you drive your own initiatives and have an opportunity to take your work all the way through to launch.
 </li>
 </ul>
</div>

People Operations Manager

MyEdSpace

<div>
 At MyEdSpace, we find the best teachers on the planet and empower them to become the most inspiring, tech-enabled educators, able to reach the students who need them most &ndash; wherever they are, whatever their means.
 
 
 Because we believe that every child deserves access to quality education, regardless of geography or socioeconomic background, to achieve their dreams and build a brighter future.
 
 
 We achieve this by combining top teaching talent with cutting-edge technology, delivering engaging lessons and offering meaningful support to students and their families.
 
 
 Our vision is ambitious: to revolutionize education, empower millions of students globally, and provide high-quality learning opportunities that transform lives.
 
 
 We have just completed our Series A from top-tier investors and are ready to scale - we want you to lead the charge with us.
 
 
 If you&rsquo;re a top-performer, incredibly ambitious, and excited to redefine an industry on a societal level and make a real impact on the world - we&rsquo;d love to hear from you.
 
 
 💼 The Role:
 
 
 We have a new role to join our new People Team!
 
 
 We&rsquo;re looking for a
 
 People Operations Manager
 
 who blends operational excellence with curiosity, systems-thinking, and a passion for people experience.
 
 
 This isn&rsquo;t a traditional HR role, it&rsquo;s a
 
 design, automation, and transformation role
 
 .
 
 
 Reporting to the Chief of Staff, as part of a small People Function that is establishing itself, you&rsquo;ll be hands-on in execution while helping to shape the future of how we work and grow globally. We&rsquo;re a complex team with circa 50 People UK based (mostly in London) and then a mix of circa 120 EoRs, CoRs and Contractors globally, with people in about 15 different countries. We&rsquo;re also expanding our product to the US in 2026. There&rsquo;s lots happening!
 
 
 ⚙️
 
 What you&rsquo;ll do
 
 
 
 No day is ever the same. Given you&rsquo;ll be coming from a similar environment, in a global high growth series A startup, you&rsquo;ll know that adaptability is key. However your main responsibilities will include:
 
 
 <ul>
 <li>
 Own and optimise the employee lifecycle from onboarding to offboarding, ensuring a world-class experience that reflects our values at every step.
 </li>
 <li>
 Automate and streamline people processes using modern HR tools, data, and AI-driven insights.
 </li>
 <li>
 Champion our HRIS &amp; ATS systems maintain data accuracy, integrations, and reporting to power better decision-making - we&rsquo;re using Deel &amp; Ashby.
 </li>
 <li>
 Design people experiences as products thinking in terms of end users, touchpoints, and outcomes.
 </li>
 <li>
 Partner cross-functionally with Finance, Operations, and Leadership to ensure scalability, compliance, and clarity as we grow globally.
 </li>
 <li>
 Support and in some instances own, transformation projects org design changes, leadership enablement, and new process rollouts.
 </li>
 <li>
 Analyse and report on key people metrics (e.g., engagement, retention, hiring efficiency) to drive continuous improvement.
 
 
 </li>
 </ul>
 🙋
 
 Who we&rsquo;re looking for
 
 
 
 You know what good looks like. You will have worked at a high growth, founder led, global startup and implemented a number of foundational, scalable practices and process before, for both People &amp; Talent. You have a natural inclination to always want to make things better and more efficient. You think about a tech-first solutions, rather than throwing people at the problem. You&rsquo;re:
 
 
 <ul>
 <li>
 An executioner with vision - able to balance big-picture thinking with getting things done brilliantly.
 </li>
 <li>
 Tech-forward and data fluent - confident using (and experimenting with) HR tech, automation tools, and AI to improve workflows.
 </li>
 <li>
 Obsessed with user experience - you design processes that feel seamless and human for employees and managers alike.
 </li>
 <li>
 Analytical and detail-oriented - accuracy and insight go hand in hand in your work.
 </li>
 <li>
 Change-ready - and thrive in a fast-paced, high-growth environment and enjoys building structure where there isn&rsquo;t any yet.
 </li>
 <li>
 Collaborative and trusted - you build credibility with stakeholders and partners to enable decisions, not block them.
 </li>
 <li>
 Curious and continuous learner - always looking for better, smarter, simpler ways of doing things.
 </li>
 <li>
 Proactive and pragmatic - happy to push things through, know when to ask for help, understand the trade-offs between tactical and strategic solutions.
 
 
 </li>
 </ul>
 
 🔩 Details:
 
 
 
 <ul>
 <li>
 Location: Chancery Lane (3-4 days per week)
 </li>
 <li>
 Reporting to: Chief of Staff
 </li>
 <li>
 Salary: &pound;45-&pound;60k pa
 
 
 </li>
 </ul>
 
 ✨ Our values
 
 
 
 
 PUT INTEGRITY FIRST
 
 Honesty matters. Tell the truth, and be straight-up. Be transparent and do the right thing. This builds respect and reliability for our students, families and team members.
 
 
 
 KNOW YOUR COORDINATES
 
 Understand where you are and where you want to get to. Know your strengths and acknowledge your gaps. Think from first principles. Question things, and never pretend to know what you don't.
 
 
 
 RAISE THE BAR
 
 Own it and get it done. Do better. Iterate quickly and seek feedback. Deliver real value. Be excellent and lift others up. Share learnings and help your teammates improve.
 
 
 
 LOVE TO BE WRONG
 
 Push boundaries. Be outside your comfort zone. Naturally you'll get some things wrong and that's okay. Embrace feedback. Learn from it and get closer to excellence.
 
 
 
 WIN TOGETHER
 
 To achieve our mission, we have to work together. We all have a role to play, so help each other get there. We&rsquo;re stronger as a team so inspire, support and respect each other.
 
 
 🙋
 
 Why you&rsquo;ll love working here
 
 
 
 We&rsquo;re a team on a mission to transform education for the better. Joining MES means you&rsquo;ll be part of something ambitious, fast-moving, and full of purpose. Here&rsquo;s what you can expect:
 
 
 <ul>
 <li>
 The chance to make a real impact: your work directly shapes the future of education.
 </li>
 <li>
 A fast-paced and high-growth environment where ideas move quickly and careers accelerate.
 </li>
 <li>
 A collaborative, supportive culture: we&rsquo;re head quartered in the UK, but we&rsquo;re a global team with colleagues in 15+ countries, bringing a rich mix of perspectives and energy.
 
 
 </li>
 </ul>
 Compensation Range: &pound;45K - &pound;60K
 
 
</div>

Gallagher

<div>Introduction 
<div>
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what&rsquo;s right.</div><div>
</div><div>
We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.</div><div>
</div><div>
At Gallagher, you&rsquo;ll find more than a job; you&rsquo;ll find a culture built on trust, driven by collaboration, and sustained by the belief that we&rsquo;re better together. Whether you join us in a client-facing role or as part of our corporate team |our brokerage division, our benefits and HR consulting division, or our corporate team, you&rsquo;ll have the opportunity to grow your career, make an impact, and be part of something bigger.</div><div>
</div><div>
Experience a workplace where you&rsquo;re encouraged to be yourself, supported to succeed, and inspired to keep learning. That&rsquo;s what it means to live The Gallagher Way.
</div> 
Overview<div> 
The Talent M&amp;A Integration &amp; Operations Lead offers the opportunity for global, enterprise-level impact and broad exposure to various parts of the business. You will partner with HR and the business, acting as a subject matter expert to develop talent management integration strategies, lead cross-functional workstreams, and deliver a smooth transition for acquired employees into Gallagher&rsquo;s talent ecosystem &ndash; all while supporting our M\&amp;A growth objectives and talent retention goals. Beyond M&amp;A, you will lead internal initiatives to streamline processes, improve team efficiency, and promote standardization across theTalent Management and HR Transformation (TNT) team - helping the entire function operate more effectively.</div> 
 
How you'll make an impact 
<ul><li>
Lead planning and execution of talent integration across five TNT workstreams: Talent Management, Learning &amp; Development, Early Career Talent, Inclusion &amp; Diversity, and Talent Analytics.</li><li>
Conduct HR due diligence with acquisition targets to assess talent capabilities, systems, and processes.</li><li>
Perform gap analysis and define integration strategies in partnership with TNT functional leads.</li><li>
Manage integration project plans, timelines, risks, and deliverables.</li><li>
Coordinate communication between M&amp;A teams and TNT workstream leads.</li><li>
Oversee onboarding of acquired employees into Gallagher&rsquo;s talent programs and services.</li><li>
Support cultural integration and change management efforts to align acquired employees with Gallagher&rsquo;s values and practices.</li><li>
Monitor post-integration outcomes and document lessons learned for continuous improvement.</li></ul><ul><li>
Lead cross-functional initiatives to improve internal TNT operations, workflows, and collaboration.</li><li>
Standardize processes and tools across TNT Centers of Excellence to enhance consistency and service delivery.</li><li>
Implement best practices and shared resources to streamline project execution.</li><li>
Support HR transformation efforts including HR Target Operating Model (HR TOM) adoption and shared services optimization.</li><li>
Champion continuous improvement by identifying inefficiencies, piloting innovative solutions, and measuring impact.</li></ul>
 
About You<div> 
Bachelor's degree; Minimum 7 years related experience developing and prescribing strategies for curriculum management, student-centered learning, or adult learners. Advanced knowledge of learning strategy and design, instructional methods and training techniques. Advanced business acumen/knowledge. Advanced project management, organization and planning skills and detail-orientation. Strong written and verbal communication skills. Proficient in using MS Office applications with key strengths in PowerPoint, Word, SharePoint.
 
 
Preferred:</div><ul><li>
7+ years of management consulting, HR or Talent Management experience, including significant M&amp;A integration and/or HR project leadership.</li><li>
Deep expertise in talent processes such as performance management, succession planning, employee experience, and learning &amp; development. Able to quickly understand and evaluate different HR systems and processes.</li><li>
Strong project management and change management skills with ability to lead complex, cross-functional initiatives. Formal project management training/certification is a plus.</li><li>
Excellent communication and stakeholder influence skills across global regions and levels.</li><li>
Proven ability to work independently and manage multiple priorities in a matrixed environment.</li><li>
Strong analytical and problem-solving capabilities with a continuous improvement and innovation mindset.</li></ul>
 
Compensation and benefits 
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you&rsquo;ll get, depending on your job level these benefits may improve:
<ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div>
Other benefits include:</div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</div><div></div><div> 
We value inclusion and diversity</div>
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</div>

Talent M&A Integration & Operations Lead

Tulip Consulting Services

The Plant HR Manager partners closely with operations to build a productive, safe, and engaged workforce. Manage HR Operations &amp; Compliance, Talent Management.

Plant HR Manager

Cielo

<div>Company Description 
Are you ready to accelerate your career? Join Cielo as a Client Operations Manager! A career at Cielo will give you the opportunity to work with the industry&rsquo;s smartest people and to take ownership of your success!
Cielo is a brand that reflects our big idea &ndash; that talent is rising &ndash; and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.
Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators&trade;. With our fresh approach &ndash; we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition.
Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at talent.acquisition@cielotalent.com 
Job Description 
The Client Operations Manager is responsible for increasing client satisfaction and service by reviewing various service delivery metrics and team processes to drive process improvement changes. As a member of the Cielo client services leadership team, the Client Operations Manager will focus on helping their team and leaders deliver business-changing insights and build and maintain progressive and cutting-edge talent acquisition solutions.<ul><li> 
Work Location: Manila &amp; India</li><li>
Work Arrangement: Remote</li><li>
Language Requirement: English</li><li>
Specific requirements: Minimum of 10 years in Talent Acquisition, including at least 3 years in an operational role.</li></ul> 
Duties and Responsibilities
Key deliverables:<ul><li>
Hardwiring, driving best practices, assisting in stabilization, optimization of accounts/key role, drive and understand delivery analytics for efficiency. The role focus includes delivery standards and journey mapping activities.</li><li>
Consult with client service leaders to ensure flexibility, scalability and effective allocation of resources across the portfolio.</li><li>
Review trends and opportunities, determine variability and business impact, and develop recommendations and/or alternatives by applying structured analysis of various types of data.</li><li>
Partner with shared services to mitigate disruptions ensuring seamless execution on agreed upon terms.</li><li>
Develop and track productivity metrics to ensure the team meets Service Level Agreements (SLA).</li><li>
Help set &amp; monitor fill goals</li><li>
Assist w/ ensure teams are forecasting appropriately.</li><li>
Manage the process and technology effectiveness ensuring a consistent client and candidate experience.</li><li>
Analyze and troubleshoot operational issues for processes and develop action plans to remedy.</li><li>
Lead change management initiatives when new process and procedures are launched.</li><li>
Coordinate projects, develop programs and implement initiatives to enhance experience.</li><li>
Communication of progress, risks, expectations, timelines, milestones and other key project metrics to Service Delivery leaders and team members.</li><li>
Use deep subject matter expertise to hardwire new resources and ways of working consistently through the organization.</li><li>
Drive best practice sharing and adoption of operational excellence.</li><li>
Lead the development and delivery of training as support for teams to increase operational efficiency, compliance, service and overall client satisfaction.</li><li>
Other duties as assigned.</li></ul> 

Qualifications 
Education:<ul><li>
Bachelor&rsquo;s degree required.</li></ul>
Experience:<ul><li>Minimum of five years of experience in talent solutions or operational excellence required.</li></ul>
Functional/Technical Knowledge, Skills and Abilities Required:<ul><li>
Analytical and problem-solving skills with lens to Return on Investment (ROI).</li><li>
Ability to establish trends/opportunities, determine variability and business impact and develop recommendations/alternatives by applying structured analysis of various types of data.</li><li>
Experience with action planning and execution of action planning: measure effectiveness of models and process, tailor updates/amendments based on portfolio/client needs.</li><li>
Ability to plan and manage multiple initiatives simultaneously, formulate and execute individualized plans for client success concurrently.</li><li>
Concentrated understanding of continuous process improvement methodology and has implemented process improvement initiatives in the past.</li><li>
Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools. - Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Outlook, Visio).</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Manager - Client Operations (Talent Acquisition)

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