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team lead rider on ground ops

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 What's On Our Plate?
 
 
 
 <ul>
 <li>
 Managing day-to-day operations.
 </li>
 <li>
 Manage rider related escalations and resolutions.
 </li>
 <li>
 Monitor and improve Rider Performance and Compliance.
 </li>
 <li>
 Lead Rider Recruitment for the allocated zones.
 </li>
 <li>
 Manage rider roster with proper allocation of shifts/breaks/off-days etc
 </li>
 <li>
 Groom rider quality (behaviour, appearance, professionalism, presentational etc).
 </li>
 <li>
 Monitor and prevent rider fraud while ensuring professionalism, integrity, and compliance.
 </li>
 <li>
 Setting up a performance improvement plan to improve performance of low performing riders.
 </li>
 <li>
 Reduce rider complaints originating from customers and/or vendors.
 </li>
 <li>
 Monitor riders performance on individual level and responsible for coaching/warning riders.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order
 
 
 
 <ul>
 <li>
 2&ndash;3 years of experience in Logistics, Customer Support, or Operations.
 </li>
 <li>
 Bachelor&rsquo;s degree in Logistics, Business Administration, or a related field.
 </li>
 <li>
 Proficiency in Google Suite and strong data entry, retrieval, and analysis skills.
 </li>
 <li>
 Fluent in both languages Arabic and English. Urdu is a plus.
 </li>
 <li>
 Strong interpersonal and communication skills with the ability to collaborate effectively.
 </li>
 <li>
 Analytical thinker with problem-solving skills and a results-driven mindset.
 </li>
 <li>
 Ability to multitask and perform well in a fast-paced environment.
 </li>
 </ul>
</div>

Team Lead Rider On Ground Ops

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
What's On Our Plate?<ul><li>
Managing day-to-day operations.</li><li>
Manage rider related escalations and resolutions.</li><li>
Monitor and improve Rider Performance and Compliance.</li><li>
Lead Rider Recruitment for the allocated zones.</li><li>
Manage rider roster with proper allocation of shifts/breaks/off-days etc</li><li>
Groom rider quality (behaviour, appearance, professionalism, presentational etc).</li><li>
Monitor and prevent rider fraud while ensuring professionalism, integrity, and compliance.</li><li>
Setting up a performance improvement plan to improve performance of low performing riders.</li><li>
Reduce rider complaints originating from customers and/or vendors.</li><li>
Monitor riders performance on individual level and responsible for coaching/warning riders.</li></ul> 
Qualifications 
What Did We Order<ul><li>
2&ndash;3 years of experience in Logistics, Customer Support, or Operations.</li><li>
Bachelor&rsquo;s degree in Logistics, Business Administration, or a related field.</li><li>
Proficiency in Google Suite and strong data entry, retrieval, and analysis skills.</li><li>
Fluent in both languages Arabic and English. Urdu is a plus.</li><li>
Strong interpersonal and communication skills with the ability to collaborate effectively.</li><li>
Analytical thinker with problem-solving skills and a results-driven mindset.</li><li>
Ability to multitask and perform well in a fast-paced environment.</li></ul></div>

KLC Virtual Restaurants

FOH &amp; Dispatch Management<ul><li>Supervise the FOH dispatch team, ensuring smooth operations during shifts.</li><li>Monitor online orders via POS and aggregator dashboards (Talabat, Jahez etc.).</li><li>Ensure food items are packed correctly, labeled, and dispatched on time.</li><li>Coordinate with kitchen staff to align preparation and dispatch times.</li><li>Manage rider collection points, ensuring minimum waiting time and smooth flow.</li></ul>Team Leadership<ul><li>Lead, train, and motivate dispatchers to maintain accuracy and efficiency.</li><li>Assign duties, manage daily roster, and monitor staff performance.</li><li>Provide guidance on handling delays, order changes, or delivery issues.</li></ul>Quality &amp; Customer Service<ul><li>Double-check order accuracy before handover to riders.</li><li>Handle customer complaints related to late/missing/wrong orders via FOH.</li><li>Ensure a professional, organized, and hygienic FOH environment.</li></ul>Inventory &amp; Supplies<ul><li>Monitor stock of packaging materials and FOH supplies.</li><li>Coordinate with store/inventory team for timely requisitions.</li><li>Minimize wastage and ensure proper usage of resources.</li></ul>Reporting &amp; Administration<ul><li>Prepare daily FOH shift reports (dispatch times, order accuracy, delays).</li><li>Highlight operational issues to management with improvement suggestions.</li><li>Support in implementing new processes, menu launches, or delivery promotions.</li></ul>Job Type: Full-timePay: BD300.000 - BD350.000 per month

Restaurant Supervior

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 Responsible for ensuring that Talabat Bahrain is well positioned as a brand in the market, reaching the right audience to optimize market share. Collaborate with the regional Marketing teams to drive local marketing campaigns, and manage and grow relationships with Key Strategic Partners (KSP).
 
 
 
 WHAT&rsquo;S ON YOUR PLATE?
 
 
 
 Own Bahrain&rsquo;s marketing strategy end-to-end across Food and Q-Commerce (tMart)&mdash;from brand and storytelling to performance and CRM. Lead the team to deliver ROI-positive seasonal campaigns, grow MAU and orders, and build an always-on social presence that protects and elevates the talabat brand.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategy &amp; Planning
 </li>
 <li>
 Build the annual/quarterly marketing plan &amp; seasonal calendar (Ramadan, National Days, sports moments, back-to-school, etc.) with targets, budgets, and measurement plans.
 </li>
 <li>
 Set market positioning, value props, and comms architecture across Food and QC.
 </li>
 <li>
 Growth &amp; CRM Leadership
 </li>
 <ul>
 <li>
 Direct the team across acquisition, reactivation, retention, and CRM/lifecycle; ensure channel mix, CAC/LTV, ROAS, payback, and voucher efficiency hit targets.
 </li>
 <li>
 Champion experimentation (A/B, geo/holdout) and customer segmentation with Analytics.
 </li>
 </ul>
 <li>
 MarCom / Brand
 </li>
 <ul>
 <li>
 Own ATL/BTL/digital comms, PR, partnerships, events, and merchant co-marketing.
 </li>
 <li>
 Guard brand identity and message discipline; approve claims and creative quality.
 </li>
 </ul>
 <li>
 Social &amp; Community
 </li>
 <ul>
 <li>
 Lead always-on content, creator/influencer programs.
 </li>
 </ul>
 <li>
 Go-to-Market &amp; Demand Gen
 </li>
 <ul>
 <li>
 Launch category/merchant programs (exclusives, bundles, subscriptions, tMart promos) aligned with supply and last-mile readiness.
 </li>
 <li>
 People Leadership &amp; Ways of Working
 </li>
 <ul>
 <li>
 Set OKRs, coach and upskill the team; run weekly rituals, reviews, and post-mortems.
 </li>
 <li>
 Align cross-functionally with Commercial, Ops, Product, Finance, and Central DH.
 </li>
 </ul>
 <li>
 Measurement &amp; Governance
 </li>
 <ul>
 <li>
 Own the marketing budget and forecast; publish dashboards and post-campaign reports.
 </li>
 <li>
 Ensure data privacy/consent, brand safety, and legal/regulatory compliance.
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 
 WHAT DID WE ORDER?
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing
 </li>
 <li>
 Minimum of 8 years&rsquo; experience working in Marketing and at least 5 leading teams
 </li>
 <li>
 Proven experience in working on Bahraini market
 </li>
 <li>
 Comfortable working in a challenging environment
 </li>
 <li>
 Fluent in English and Arabic
 </li>
 <li>
 Communication skills (Written and Verbal)
 </li>
 <li>
 Excel Skills
 </li>
 </ul>
</div>

Sr. Manager Marketing

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Responsible for ensuring that Talabat Bahrain is well positioned as a brand in the market, reaching the right audience to optimize market share. Collaborate with the regional Marketing teams to drive local marketing campaigns, and manage and grow relationships with Key Strategic Partners (KSP). 
WHAT&rsquo;S ON YOUR PLATE?
Own Bahrain&rsquo;s marketing strategy end-to-end across Food and Q-Commerce (tMart)&mdash;from brand and storytelling to performance and CRM. Lead the team to deliver ROI-positive seasonal campaigns, grow MAU and orders, and build an always-on social presence that protects and elevates the talabat brand.
Key Responsibilities<ul><li>
Strategy &amp; Planning</li><li>
Build the annual/quarterly marketing plan &amp; seasonal calendar (Ramadan, National Days, sports moments, back-to-school, etc.) with targets, budgets, and measurement plans.</li><li>
Set market positioning, value props, and comms architecture across Food and QC.</li><li>
Growth &amp; CRM Leadership<ul><li>
Direct the team across acquisition, reactivation, retention, and CRM/lifecycle; ensure channel mix, CAC/LTV, ROAS, payback, and voucher efficiency hit targets.</li><li>
Champion experimentation (A/B, geo/holdout) and customer segmentation with Analytics.</li></ul></li><li>
MarCom / Brand<ul><li>
Own ATL/BTL/digital comms, PR, partnerships, events, and merchant co-marketing.</li><li>
Guard brand identity and message discipline; approve claims and creative quality.</li></ul></li><li>
Social &amp; Community<ul><li>
Lead always-on content, creator/influencer programs.</li></ul></li><li>
Go-to-Market &amp; Demand Gen<ul><li>
Launch category/merchant programs (exclusives, bundles, subscriptions, tMart promos) aligned with supply and last-mile readiness.</li><li>
People Leadership &amp; Ways of Working<ul><li>
Set OKRs, coach and upskill the team; run weekly rituals, reviews, and post-mortems.</li><li>
Align cross-functionally with Commercial, Ops, Product, Finance, and Central DH.</li></ul></li><li>
Measurement &amp; Governance<ul><li>
Own the marketing budget and forecast; publish dashboards and post-campaign reports.</li><li>
Ensure data privacy/consent, brand safety, and legal/regulatory compliance.</li></ul></li></ul></li></ul> 
Qualifications 
WHAT DID WE ORDER?<ul><li>
Bachelor's degree in Marketing</li><li>
Minimum of 8 years&rsquo; experience working in Marketing and at least 5 leading teams</li><li>
Proven experience in working on Bahraini market</li><li>
Comfortable working in a challenging environment</li><li>
Fluent in English and Arabic</li><li>
Communication skills (Written and Verbal)</li><li>
Excel Skills</li></ul></div>

<div>
 As the region&rsquo;s leading local tech organization, we&rsquo;re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
 
 
 We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
 
 
 Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to our customers in nine countries throughout the region with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
 
 
 Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Egypt, Jordan Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! Our philosophy is to ensure we do what is suitable for our ecosystem- our customers, partners, people, riders, and the communities in which we operate.
 
 
 
 Job Description
 
 
 
 This role will focus on the relationship of talabat Bahrain with it&rsquo;s 3rd party logistics partners.
 
 
 The key task is to maintain and build a strong relationship with all partners across the country, and to ensure
 
 
 sufficient supply at all times.
 
 
 You will be reporting to the Director of logistics, and will have a few team members reporting to you.
 
 
 <ul>
 <li>
 Build, maintain &amp; partially own strong relationships with all 3PL partners across the country
 </li>
 <li>
 Create alignment between talabat priorities and 3pl focus
 </li>
 <li>
 Ensure sufficient data is shared to allow for educated directions &amp; improvements in performance
 </li>
 <li>
 Create right incentives / penalties for 3rd parties to improve rider performance
 </li>
 <li>
 Ensure sufficient supply of operators to fulfil order demand
 
 
 </li>
 </ul>
 Be the voice of the 3rd party to talabat: Listen to the challenges and find solutions with the
 
 
 internal team
 
 
 <ul>
 <li>
 Ensure 3pl compliance to talabat rules and requirements
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have successfully completed a Bachelor&rsquo;s or Master&rsquo;s degree, preferably in logistics
 </li>
 <li>
 You gained 5+ years of work experience, with experience in logistics or management of a large
 
 
 </li>
 </ul>
 workforce
 
 
 <ul>
 <li>
 Strong Excel and data management skills
 </li>
 <li>
 You are a doer and a free thinker. You accept and adapt constantly to change
 </li>
 <li>
 Willing to question the status quo when needed
 </li>
 <li>
 Make it happen attitude, where results are ensured to be achieved regardless of all the obstacles
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 As part of the talabat team:
 
 
 <ul>
 <li>
 You have the opportunity to be based in our specially designed collaborative work space.
 </li>
 <li>
 You will also experience exciting opportunities for professional and personal growth and recognition.
 </li>
 <li>
 Monthly talabat credit to spend in the app, however you want
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Working with the team, building the fastest-growing, largest and most valuable network of online food ordering services.
 </li>
 <li>
 Our colleagues at talabat come from every corner of the globe, working in diverse, cross-cultural teams.
 </li>
 <li>
 Enjoy fresh fruits, cereals, beverages, tea, and discounts at our Everyday Roastery cafe next door
 </li>
 <li>
 Take a break in our wellbeing room, music room or take in the views of the Dubai Downtown Skyline on our roof terrace!
 </li>
 <li>
 Sponsored healthcare and gym membership
 </li>
 </ul>
</div>

Manager Logistics Operations

Iridium - Global Executive Search

<div>
 
 Our client is a landmark five-star hotel in Manama and they are seeking a
 
 Spa &amp; Health Club Manager
 
 (Director of Spa &amp; Wellness) to take charge of its upcoming
 
 luxury spa project
 
 while overseeing a fully renovated (Completed 2025)
 
 health and fitness facility
 
 . This is a unique opportunity to be part of something exceptional from the ground up&mdash;contributing directly to the
 
 design, development, and launch
 
 of a spa experience that will redefine wellness in the region.
 
 
 
 
 
 
 The Opportunity: A New Luxury Spa Destination
 
 
 
 Planned Opening in 2026, this expansive wellness facility is currently in its second design phase, with construction scheduled for early next year. As the Spa &amp; Health Club Manager, you will:
 
 <ul>
 <li>
 
 Play a key role in shaping the design
 
 &ndash; your input will influence layouts, technical features, treatment flow, and guest experience.
 </li>
 <li>
 
 Lead the pre-opening and operational launch
 
 &ndash; from menu development to recruitment and branding.
 </li>
 <li>
 Oversee a facility that includes:
 </li>
 <li>
 10&ndash;12 treatment rooms
 </li>
 <li>
 Private-use Turkish hammam
 </li>
 <li>
 Salt inhalation room for yoga and therapy
 </li>
 <li>
 Hot and cold hydrotherapy pools, including a 12&ndash;13&deg;C cold plunge
 </li>
 <li>
 Elegant, contemporary interiors designed to rival the region&rsquo;s most prestigious spas
 </li>
 </ul>
 
 
 
 
 The spa will operate as a
 
 standalone wellness destination
 
 , separate from the hotel&rsquo;s fitness club, and will cater to a sophisticated, wellness-driven clientele of both hotel guests and local members.
 
 
 
 
 
 You&rsquo;ll work alongside a strong supervisory team that handles daily operations&mdash;allowing you to focus on strategic leadership and spa development.
 
 
 
 
 
 
 Your Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Provide strategic and hands-on leadership across both spa and health club operations
 </li>
 <li>
 Ensure excellence in guest service, treatment quality, and wellness standards
 </li>
 <li>
 Recruit, train, and inspire a team of 15&ndash;20 staff, in partnership with HR
 </li>
 <li>
 Collaborate with hotel leadership on financial performance, pricing, retail sales, and marketing
 </li>
 <li>
 Drive revenue, guest satisfaction, and brand positioning in the luxury wellness space
 </li>
 <li>
 Build a loyal base of external and in-house guests through targeted promotions and digital presence (primarily Instagram)
 </li>
 </ul>
 
 
 
 
 
 Who We&rsquo;re Looking For
 
 
 
 You&rsquo;re a seasoned spa leader with the ambition to take on a major project. Your background likely includes:
 
 <ul>
 <li>
 Experience as Spa Manager or Assistant Director of Spa in a luxury hotel, resort, or branded wellness facility
 </li>
 <li>
 Knowledge of Middle Eastern spa culture and guest expectations (experience in the region is a strong advantage)
 </li>
 <li>
 A blend of
 
 operational know-how
 
 ,
 
 commercial acumen
 
 , and
 
 leadership skills
 
 </li>
 <li>
 Fluent English; Arabic is a strong asset and will be preferred if qualifications are equal
 </li>
 <li>
 A passion for creating extraordinary guest experiences through wellness and design
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s Offered
 
 
 <ul>
 <li>
 Competitive,
 
 tax-free compensation package
 
 </li>
 <li>
 Generous
 
 performance-based bonus
 
 </li>
 <li>
 Fully
 
 furnished private 2-bedroom apartment
 
 </li>
 <li>
 
 Relocation allowance
 
 ,
 
 transportation
 
 , and
 
 annual flight home
 
 </li>
 <li>
 
 Comprehensive medical coverage
 
 </li>
 <li>
 The opportunity to
 
 shape a flagship spa project
 
 and grow your career within a leading international hotel brand
 </li>
 </ul>
 
 
</div>

Luxury Spa & Health Club Manager - Bahrain (Director Spa)

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Luxury Spa & Health Club Manager - Bahrain (Director Spa)