coordinator rider on ground ops Jobs in Manama

coordinator rider on ground ops

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team lead rider on ground ops

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
What's On Our Plate?<ul><li>
Managing day-to-day operations.</li><li>
Manage rider related escalations and resolutions.</li><li>
Monitor and improve Rider Performance and Compliance.</li><li>
Lead Rider Recruitment for the allocated zones.</li><li>
Manage rider roster with proper allocation of shifts/breaks/off-days etc</li><li>
Groom rider quality (behaviour, appearance, professionalism, presentational etc).</li><li>
Monitor and prevent rider fraud while ensuring professionalism, integrity, and compliance.</li><li>
Setting up a performance improvement plan to improve performance of low performing riders.</li><li>
Reduce rider complaints originating from customers and/or vendors.</li><li>
Monitor riders performance on individual level and responsible for coaching/warning riders.</li></ul> 
Qualifications 
What Did We Order<ul><li>
2&ndash;3 years of experience in Logistics, Customer Support, or Operations.</li><li>
Bachelor&rsquo;s degree in Logistics, Business Administration, or a related field.</li><li>
Proficiency in Google Suite and strong data entry, retrieval, and analysis skills.</li><li>
Fluent in both languages Arabic and English. Urdu is a plus.</li><li>
Strong interpersonal and communication skills with the ability to collaborate effectively.</li><li>
Analytical thinker with problem-solving skills and a results-driven mindset.</li><li>
Ability to multitask and perform well in a fast-paced environment.</li></ul></div>

Team Lead Rider On Ground Ops

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 What's On Our Plate?
 
 
 
 <ul>
 <li>
 Managing day-to-day operations.
 </li>
 <li>
 Manage rider related escalations and resolutions.
 </li>
 <li>
 Monitor and improve Rider Performance and Compliance.
 </li>
 <li>
 Lead Rider Recruitment for the allocated zones.
 </li>
 <li>
 Manage rider roster with proper allocation of shifts/breaks/off-days etc
 </li>
 <li>
 Groom rider quality (behaviour, appearance, professionalism, presentational etc).
 </li>
 <li>
 Monitor and prevent rider fraud while ensuring professionalism, integrity, and compliance.
 </li>
 <li>
 Setting up a performance improvement plan to improve performance of low performing riders.
 </li>
 <li>
 Reduce rider complaints originating from customers and/or vendors.
 </li>
 <li>
 Monitor riders performance on individual level and responsible for coaching/warning riders.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order
 
 
 
 <ul>
 <li>
 2&ndash;3 years of experience in Logistics, Customer Support, or Operations.
 </li>
 <li>
 Bachelor&rsquo;s degree in Logistics, Business Administration, or a related field.
 </li>
 <li>
 Proficiency in Google Suite and strong data entry, retrieval, and analysis skills.
 </li>
 <li>
 Fluent in both languages Arabic and English. Urdu is a plus.
 </li>
 <li>
 Strong interpersonal and communication skills with the ability to collaborate effectively.
 </li>
 <li>
 Analytical thinker with problem-solving skills and a results-driven mindset.
 </li>
 <li>
 Ability to multitask and perform well in a fast-paced environment.
 </li>
 </ul>
</div>

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 Support daily operations by monitoring order delays, resolving rider related issues from vendors, customers, or riders, and ensuring smooth and efficient live operations.
 
 
 
 What's On Our Plate?
 
 
 
 <ul>
 <li>
 Managing day-to-day operations.
 </li>
 <li>
 Manage rider related escalations and resolutions.
 </li>
 <li>
 Assist dispatchers with rider-related communication.
 </li>
 <li>
 Monitor and improve rider performance and compliance.
 </li>
 <li>
 Manage rider roster with proper allocation of shifts/breaks/off-days etc.
 </li>
 <li>
 Groom rider quality (behaviour, appearance, professionalism, presentational etc).
 </li>
 <li>
 Monitor and prevent rider fraud while ensuring professionalism, integrity, and compliance.
 </li>
 <li>
 Reduce rider complaints originating from customers and/or vendors.
 </li>
 <li>
 Monitor riders performance on individual level and responsible for coaching/warning riders.
 </li>
 <li>
 Analyze data to identify trends, areas for improvement, and opportunities to enhance operational efficiency.
 </li>
 <li>
 Perform ad hoc assignments and assist other teams as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 0&ndash;1 years of experience in Logistics, Customer Support, or Operations.
 </li>
 <li>
 Bachelor&rsquo;s degree in Logistics, Business Administration, or a related field.
 </li>
 <li>
 Proficiency in Google Suite and strong data entry, retrieval, and analysis skills.
 </li>
 <li>
 Fluent in both languages Arabic and English. Urdu is a plus.
 </li>
 <li>
 Strong interpersonal and communication skills with the ability to collaborate effectively.
 </li>
 <li>
 Analytical thinker with problem-solving skills and a results-driven mindset.
 </li>
 <li>
 Ability to multitask and perform well in a fast-paced environment.
 </li>
 </ul>
</div>

Coordinator Rider On Ground Ops

Keeta

<div>
 
 
 
 Job Description
 
 
 
 
 1. Demand Forecasting &amp; Analysis: Build regional and time-slot-based supply-demand forecasting models based on historical data and market trends. Identify peak periods and potential supply gaps to proactively prepare supply plans
 
 
 2. Rider Supply &amp; Shift Management: Develop effective rider scheduling plans to ensure supply-demand alignment. Manage daily shift inventory to guarantee adequate coverage across zones and time slots
 
 
 3. Real-Time Monitoring &amp; Operational Adjustment: Establish a real-time supply-demand monitoring mechanism to identify areas with insufficient or redundant supply and quickly respond to market changes, and dynamically adjust regional configuration and scheduling plans. Adjust the fulfillment radius, expand the service boundary, or temporarily compress the operation area to ensure fulfillment in the core area
 
 
 4. Strategy &amp; Process Optimization: Contribute to the design of onboarding policies, cross-zone dispatch logic, and shift release mechanisms. Continuously optimize rider shift efficiency, activation rate, and fulfillment KPIs. Design and run structured A/B tests and impact analysis for shift and supply policy refinements
 
 
 5. Cross-Functional Collaboration: Work closely with Marketing, Fulfillment, and Data teams to execute operational strategies. Coordinate between 3PL partners and in-house fleets to adapt to real-time demand shocks
 
 
 
 
 
 
 
 Job Requirement
 
 
 
 
 1. Bachelor&rsquo;s degree or above, preferably in Operations, Logistics, Data, or Supply Chain-related fields
 
 
 2. 1+ years of experience in scheduling, dispatch, or supply-demand operations; experience in rider platforms or logistics is a plus
 
 
 3. Proficiency in SQL, and data analysis tools; strong analytical and problem-solving skills
 
 
 4. Excellent communication and collaboration skills across teams
 
 
 5. Detail-oriented and able to make quick decisions under pressure
 
</div>

Logistics Capacity Management Manager

Bespoke Professionals

A growing business in Bahrain is looking for an experienced Operations Manager with a strong background in Payments, Food Delivery platforms (Talabat, Jahez, etc.), and Restaurant Operations. The ideal candidate is organised, hands-on, and able to build efficient processes while managing day-to-day operational performance.Key Responsibilities<ul><li>Oversee daily operations across delivery, payments, and F&amp;B activities</li><li>Manage and support on-ground operations teams</li><li>Build strong workflows, SOPs, and processes to improve efficiency and accuracy</li><li>Coordinate with partners, suppliers, platforms, and internal teams</li><li>Ensure smooth onboarding of staff, drivers, suppliers, and partners</li><li>Monitor KPIs and identify operational gaps, delays, or quality issues</li><li>Handle escalations and provide practical, fast solutions</li><li>Ensure compliance with company standards and operational guidelines</li></ul>Requirements<ul><li>Male, aged 30&ndash;40</li><li>Immediately available to join</li><li>Strong experience in payments, food delivery, and restaurant operations</li><li>Able to work on-ground and lead operational teams</li><li>Strong English communication skills</li><li>Any nationality (Bahraini preferred)</li></ul>Job Types: Full-time, Part-time, Permanent, Temporary, ContractApplication Question(s):<ul><li>Are you immediately available to join?</li><li>Do you have experience with Talabat, Jahez, or similar delivery platforms?</li><li>What is your experience in payments or restaurant operations?</li><li>What is your current salary and expected salary?</li><li>Are you comfortable working on-ground and managing operations teams?</li></ul>

Operations Manager – Payments, Food Delivery & F&B

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 Responsible for ensuring that Talabat Bahrain is well positioned as a brand in the market, reaching the right audience to optimize market share. Collaborate with the regional Marketing teams to drive local marketing campaigns, and manage and grow relationships with Key Strategic Partners (KSP).
 
 
 
 WHAT&rsquo;S ON YOUR PLATE?
 
 
 
 Own Bahrain&rsquo;s marketing strategy end-to-end across Food and Q-Commerce (tMart)&mdash;from brand and storytelling to performance and CRM. Lead the team to deliver ROI-positive seasonal campaigns, grow MAU and orders, and build an always-on social presence that protects and elevates the talabat brand.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategy &amp; Planning
 </li>
 <li>
 Build the annual/quarterly marketing plan &amp; seasonal calendar (Ramadan, National Days, sports moments, back-to-school, etc.) with targets, budgets, and measurement plans.
 </li>
 <li>
 Set market positioning, value props, and comms architecture across Food and QC.
 </li>
 <li>
 Growth &amp; CRM Leadership
 </li>
 <ul>
 <li>
 Direct the team across acquisition, reactivation, retention, and CRM/lifecycle; ensure channel mix, CAC/LTV, ROAS, payback, and voucher efficiency hit targets.
 </li>
 <li>
 Champion experimentation (A/B, geo/holdout) and customer segmentation with Analytics.
 </li>
 </ul>
 <li>
 MarCom / Brand
 </li>
 <ul>
 <li>
 Own ATL/BTL/digital comms, PR, partnerships, events, and merchant co-marketing.
 </li>
 <li>
 Guard brand identity and message discipline; approve claims and creative quality.
 </li>
 </ul>
 <li>
 Social &amp; Community
 </li>
 <ul>
 <li>
 Lead always-on content, creator/influencer programs.
 </li>
 </ul>
 <li>
 Go-to-Market &amp; Demand Gen
 </li>
 <ul>
 <li>
 Launch category/merchant programs (exclusives, bundles, subscriptions, tMart promos) aligned with supply and last-mile readiness.
 </li>
 <li>
 People Leadership &amp; Ways of Working
 </li>
 <ul>
 <li>
 Set OKRs, coach and upskill the team; run weekly rituals, reviews, and post-mortems.
 </li>
 <li>
 Align cross-functionally with Commercial, Ops, Product, Finance, and Central DH.
 </li>
 </ul>
 <li>
 Measurement &amp; Governance
 </li>
 <ul>
 <li>
 Own the marketing budget and forecast; publish dashboards and post-campaign reports.
 </li>
 <li>
 Ensure data privacy/consent, brand safety, and legal/regulatory compliance.
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 
 WHAT DID WE ORDER?
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing
 </li>
 <li>
 Minimum of 8 years&rsquo; experience working in Marketing and at least 5 leading teams
 </li>
 <li>
 Proven experience in working on Bahraini market
 </li>
 <li>
 Comfortable working in a challenging environment
 </li>
 <li>
 Fluent in English and Arabic
 </li>
 <li>
 Communication skills (Written and Verbal)
 </li>
 <li>
 Excel Skills
 </li>
 </ul>
</div>

Sr. Manager Marketing

<div>
 As the region&rsquo;s leading local tech organization, we&rsquo;re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
 
 
 We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
 
 
 Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to our customers in nine countries throughout the region with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
 
 
 Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Egypt, Jordan Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! Our philosophy is to ensure we do what is suitable for our ecosystem- our customers, partners, people, riders, and the communities in which we operate.
 
 
 
 Job Description
 
 
 
 This role will focus on the relationship of talabat Bahrain with it&rsquo;s 3rd party logistics partners.
 
 
 The key task is to maintain and build a strong relationship with all partners across the country, and to ensure
 
 
 sufficient supply at all times.
 
 
 You will be reporting to the Director of logistics, and will have a few team members reporting to you.
 
 
 <ul>
 <li>
 Build, maintain &amp; partially own strong relationships with all 3PL partners across the country
 </li>
 <li>
 Create alignment between talabat priorities and 3pl focus
 </li>
 <li>
 Ensure sufficient data is shared to allow for educated directions &amp; improvements in performance
 </li>
 <li>
 Create right incentives / penalties for 3rd parties to improve rider performance
 </li>
 <li>
 Ensure sufficient supply of operators to fulfil order demand
 
 
 </li>
 </ul>
 Be the voice of the 3rd party to talabat: Listen to the challenges and find solutions with the
 
 
 internal team
 
 
 <ul>
 <li>
 Ensure 3pl compliance to talabat rules and requirements
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have successfully completed a Bachelor&rsquo;s or Master&rsquo;s degree, preferably in logistics
 </li>
 <li>
 You gained 5+ years of work experience, with experience in logistics or management of a large
 
 
 </li>
 </ul>
 workforce
 
 
 <ul>
 <li>
 Strong Excel and data management skills
 </li>
 <li>
 You are a doer and a free thinker. You accept and adapt constantly to change
 </li>
 <li>
 Willing to question the status quo when needed
 </li>
 <li>
 Make it happen attitude, where results are ensured to be achieved regardless of all the obstacles
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 As part of the talabat team:
 
 
 <ul>
 <li>
 You have the opportunity to be based in our specially designed collaborative work space.
 </li>
 <li>
 You will also experience exciting opportunities for professional and personal growth and recognition.
 </li>
 <li>
 Monthly talabat credit to spend in the app, however you want
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Working with the team, building the fastest-growing, largest and most valuable network of online food ordering services.
 </li>
 <li>
 Our colleagues at talabat come from every corner of the globe, working in diverse, cross-cultural teams.
 </li>
 <li>
 Enjoy fresh fruits, cereals, beverages, tea, and discounts at our Everyday Roastery cafe next door
 </li>
 <li>
 Take a break in our wellbeing room, music room or take in the views of the Dubai Downtown Skyline on our roof terrace!
 </li>
 <li>
 Sponsored healthcare and gym membership
 </li>
 </ul>
</div>

Manager Logistics Operations

Explore 655+ Team lead rider on ground ops in Manama this December. Find roles across top companies and apply now to boost your career.

655 team lead rider on ground ops jobs IN Manama

Team Lead Rider On Ground Ops

Team Lead Rider On Ground Ops

Coordinator Rider On Ground Ops

Logistics Capacity Management Manager

Operations Manager – Payments, Food Delivery & F&B

Sr. Manager Marketing

Manager Logistics Operations