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technical coordinator

team leader

IdeaCrate Edutainment

Job Purpose:Lead and inspire the team to deliver exceptional customer experiences, ensure smooth day-to-day operations, adherence to SOPs, and drive growth, to uphold the commitment to providing a premium edutainment experience for children.Key Responsibilities:1. Daily Operations<ul><li>Supervise the day-to-day operations of the Centre, ensuring adherence to grooming standards.</li><li>Implement and uphold promotional activities to drive engagement and customer loyalty.</li><li>Conduct regular 15-minute daily briefings for the team.</li><li>Monitor and minimize absenteeism to ensure operational efficiency.</li><li>Encourage and motivate employees, serving as a role model and example.</li><li>Enforce a no-phone policy for employees to maintain a focused and safe environment.</li><li>Oversee inventory in the cafe, maintaining office supplies, and ensuring timely ordering of materials.</li><li>Manage the frequent occurrence of parties, ensuring smooth coordination and supervision.</li><li>Submit daily End-of-Day (EOD) reports to the Area Manager, Finance, and Regional Manager.</li><li>Ensure SOPs are followed with 100% adherence.</li><li>Be ready to lend a hand with additional tasks when colleagues in OW are unavailable, ensuring a seamless workflow and strong team support.</li></ul>2. Sales and Revenue Management<ul><li>Contribute to achieving weekly sales targets by effective managing of the team.</li><li>Regularly update the daily sales board, offering in-depth insights into sales metrics and trends for the team's awareness and analysis.</li></ul>3. Customer Experience<ul><li>Lead the delivery of exceptional customer experiences, ensuring play areas, cafe, party hall, and retail spaces meet high standards.</li><li>Manage the kids and parents, with specific guidelines for weekdays and weekends.</li><li>Address and resolve customer complaints promptly, implementing necessary measures for cleanliness and satisfaction.</li></ul>4. Reporting and Analysis<ul><li>Manage internal data related to maintenance, inventory, and attendance.</li><li>Provide proper communication channels, especially in risk mitigation situations.</li><li>Address maintenance issues promptly, ensuring timely resolution even in emergencies.</li></ul>5. Team Leadership and Development<ul><li>Motivate the team by setting an example, following SOPs, and ensuring their adherence.</li><li>Incorporate motivational strategies and daily sales board updates.</li><li>Encourage employee suggestions, communicate with the area manager regarding IT concerns, and implement recognition schemes.</li><li>Recognize the need for customer service training and ensure it is implemented for the team.</li></ul>Requirement: Arabic Speaking with Valid UAE driving licenseLocation: Abu Dhabi &amp; SharjahIndustry Exposure: Edutainment, Education, Hospitality, EntertainmentKnowledge: <ul><li>Operational management in edutainment</li><li>Customer experience strategies</li><li>Sales and revenue management</li><li>Standardization &amp; SOP enforcement</li><li>Quality assurance measures</li><li>Risk assessment &amp; management</li><li>Health &amp; hygiene standards in child-centric environments</li><li>Inventory management</li><li>Ordering processes and coordination of operational needs</li></ul>Skills:<ul><li>Leadership and motivation</li><li>Analytical thinking</li><li>Problem-solving</li><li>Customer service and complaint resolution</li><li>Coordination with various departments</li><li>Adaptability to dynamic environments</li><li>Implementation of security measures and risk management</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Team Leader: 2 years (Preferred)</li><li>Supervisor: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Team Leader

<div>
 
 The job Purpose is to assist the Store Manager (SM) in day-to-day management of du retail stores focusing on the operational and administrative duties related to staff training, work evaluation etc. in order to ensure smooth operations of du store as per the agreed quality.
 
 
 
 
 
 
 
 
 
 Key Accountabilities
 
 
 <ul>
 <li>
 Assist SM in organizing and managing store administrative work including incident reports, financial reports, stock take
 </li>
 <li>
 Support the SM to monitor the queue system and improve waiting times as well as resolve on floor customer issues
 </li>
 <li>
 Assist SM in planning weekly rota, training schedule and annual leaves
 </li>
 <li>
 Analyze and record personnel and operational data, and write related activity reports
 </li>
 <li>
 Support the SM in monitoring the achievement of quantitative targets - improve Qualitative KPIs i.e. Waiting time, Mystery Shopper report, TT rejection, Document Rejection and Quiz results
 </li>
 <li>
 Control cash handling and inventory management in the store ensuring no discrepancies by end of the day
 </li>
 <li>
 Resolve customer complaints and collate feedback on the products and services
 </li>
 <li>
 Provide On Job Training (OJT) for new joiners, conduct coaching session to staff that require further development and learning
 </li>
 <li>
 Maintain store staff job results, Monitor Staff attendance and disciplining employees; planning, monitoring, and appraising job result
 </li>
 <li>
 Ensure safety of cash and valuable inventory in the store
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications, Experience &amp; Skills
 
 
 
 
 
 <ul>
 <li>
 Minimum Bachelor Degree
 </li>
 <li>
 Minimum 2 - 4 years of experience in as a sales executive and in charge position. of managing team / Store
 </li>
 <li>
 Computer literacy (Word. Excel, Outlook)
 </li>
 <li>
 A passion for communications technology
 </li>
 <li>
 Strong evidence of delivering long term commercial results through a team as well as exceptional service
 </li>
 <li>
 Highly self-motivated and able to act on own abilities
 </li>
 <li>
 Effective listening skills that deliver against customer needs
 </li>
 <li>
 Passion &amp; motivation for over achieving against KPI's
 </li>
 <li>
 Great at networking and building genuine and productive relationships
 </li>
 <li>
 Mobility within local area
 </li>
 <li>
 Evidence of attaining and exceeding service / sales related targets/goals
 </li>
 <li>
 Working collaboratively
 </li>
 <li>
 Influencing &amp; persuading
 </li>
 <li>
 Delivery of Results
 </li>
 <li>
 Focusing on the customer
 </li>
 <li>
 Leadership
 </li>
 <li>
 Coaching &amp; Developing
 </li>
 </ul>
 
 
 
 
 If this opportunity excites you and aligns with your passions, come embark on a transformative journey with us!
 
</div>

Team Leader / Asst Store Manager - Sharjah Retail Store  (Emirati Hire)

EmiraTalent

NEW JOB Were HIRING! Call Centre TEAM LEAD / MANAGER Sharjah : Our client a leading IT & Security leader who provides premier management technical and professional services in the fields of Information Technology and Security Systems to help clients successfully manage complex businesses projects and facilities is looking to speak with Call Centre professionals that are considering a move. Role Objective Overseeing and leading the day day operations to ensure they meet or exceed performance and service quality goals; this role involves managing a team of call centre agents and the Site Support Team. You will be responsible for implementing strategies aimed at enhancing customer service operational efficiency and staff development. In addition you will be expected to act as a bridge between the client and internal cross functional teams serving as the point of contact for all EPM related concerns. Key Responsibilities / Accountabilities <ul> <li>Lead mentor and motivate a call centre and site support team fostering a positive and productive work environment.</li> <li>Set performance goals and expectations for the team and provide ongoing feedback and coaching to ensure targets are met.</li> <li>Implement quality assurance programs and performance improvement plans to enhance the quality of customer interactions.</li> <li>Plan and manage staffing levels, schedules and workforce allocation to meet service level agreements (SLA) and operational requirements.</li> <li>Develop and deliver periodic internal training programs for call centre agents focusing on product knowledge, customer service skills and call handling techniques.</li> <li>Develop and deliver periodic internal training programs for the Site Support Team to enable them to better perform their job onsite.</li> <li>Implement cost saving measures while maintaining high quality service.</li> <li>Use data driven insights to make informed decisions and implement strategies.</li> <li>Stay current with call centre technologies and trends to optimize operations.</li> <li>Ensure that all customer interactions are handled professionally and in a manner that consistently delivers exceptional service.</li> <li>Preparing ad hoc reports to management and customer whenever required.</li> <li>Managing and updating stock inventory.</li> <li>Working with individuals or teams from different functional areas or departments together to achieve common goals and objectives.</li> <li>Maintaining strict confidentiality.</li> <li>Perform additional responsibilities that may be added from time to time depending on organizational requirements.</li> </ul> Qualifications Required Experience: Manager

Call Centre Team LeadManager

Wood PLC

<div>Wood is recruiting for a Senior Pipeline Engineer to join its UAE Business Unit focusing on preparing pipeline design deliverables for a Major Onshore Brownfield Project in Sharjah, UAE on 5/2 work schedule.
This role is a full-time office-based role in Sharjah, UAE.</div>
 <div>Remarkable people, trusted by clients to design and advance the world.
Wood is recruiting for a Senior Pipeline Engineer to join its UAE Business Unit focusing on preparing pipeline design deliverables for a Major Onshore Brownfield Project in Sharjah, UAE on 5/2 work schedule.
This role is a full-time office-based role in Sharjah, UAE.
#Wood #UAE #Sharjah #Engineering
The Role
This is an exciting opportunity for an experienced Senior Pipeline Engineer to join our UAE Business Unit.
Our Clients and Projects
Designing the future. Transforming the world.
Wood has been awarded a general engineering contract to support an International Client operator to deliver a portfolio of onshore capital projects by provision of engineering and project management services (including EPC contract management), as well as Supply Chain, Construction and Commissioning support from Wood Iraq and UAE offices.
Projects include both Greenfield and Brownfield modification projects and integrating low-carbon solutions to support our client&rsquo;s energy transition and emissions reduction goals.
What we can offer
<ul><li>Meaningful and interesting projects Delivered to high profile clients and complex projects in Iraq
</li><li>Commitment to Diversity and Inclusion ; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice
</li><li>Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
</li><li>Commitment to continued professional development; development plans that are tailored to your individual needs and interests
</li><li>Global connections : join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
</li><li>Medical Insurance: Ensures inpatient and outpatient medical care is available should you require treatment.
</li><li>Group Life and Personal Accident Insurance: The company provides Life Assurance cover
</li><li>The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company
</li><li>Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years&rsquo; services of our employees at 5-year service milestones
</li></ul>Key Objectives:
<ul><li>Prepare pipeline design deliverables
</li><li>Provide input to produce pipeline documents and drawings
</li><li>Complete pipeline design calculations (wall thickness, buoyancy, bending, etc.)
</li><li>Provide field engineering support to perform site surveys and data gathering at various locations throughout the field
</li><li>Complete Material Take Offs and associated Material Requisitions
</li><li>Coordinate procurement bids and complete technical bid evaluations
</li><li>Identify optimization and operating cost reduction opportunities
</li><li>Ensure construction and field modifications meet the requirements of all applicable codes, standards and regulations
</li><li>Awareness of interdisciplinary activities and coordination such as PFD &amp; P&amp;ID&rsquo;s
</li><li>Responsible for design team activities and assisting Senior Designer and Engineers
</li><li>Assist in coordination of all activities related to pipeline discipline
</li><li>Able to travel to Basra, Iraq as and when required.
</li><li>To promote safe behavior at all times
</li><li>Proficiency in MS Excel, Caesar II/Autopipe and awareness in Arc GIS, Autocad, Naviswork</li></ul></div>
 <div>What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world&rsquo;s most critical challenges.
Expected:
<ul><li>Bachelor&rsquo;s degree in any engineering discipline although Chemical, or Mechanical or Pipeline Engineering are preferred
</li><li>Minimum of 10 years of experience
</li><li>Experience in as building and producing engineering deliverables
</li><li>Experience of working with multi-national and multi-cultural project teams is strongly preferred
</li><li>Previous experience of working in the Middle East would be an advantage
</li><li>Experience of sour service operations would be an advantage
</li><li>Familiar with the typical software packages that are used for Pipeline engineering design</li></ul></div>
 <div><div>Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com 
</div><div></div> 
<div>Diversity Statement
</div><div>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.</div></div>

Senior Pipeline Engineer

University Hospital Sharjah

<div>
 Apply now &raquo;
 
 
 
 Date:
 
 27 Oct 2025
 
 
 
 Location:
 
 Sharjah, AE
 
 
 
 Company:
 
 University Hospital Sharjah
 
 
 Position Summary
 
 
 To assist the nursing team in providing nursing care to assigned group of patients, performing a variety of non-licensed patient care activities, ensuring the safety, personal needs and comfort of the patients are met
 
 
 Summary of Main Duties
 
 
 <ul>
 <li>
 Actively participates in upholding and promoting the vision and culture of University Hospital Sharjah (UHS)
 </li>
 <li>
 Complies with all the UHS policies, procedures and fire regulations
 </li>
 <li>
 Participates in all aspects of the International Accreditation Programme to assist UHS to attain and maintain international accreditation standards
 </li>
 <li>
 Assists registered nurses in performing basic duties that are in line with the facility, MOH, JCI, FDON policies, procedures and standards
 </li>
 <li>
 Maintains a safe, clean environment using approved infection control practices
 </li>
 <li>
 Acts as a chaperone for patients as required, preserving the patient&rsquo;s dignity Assists nurses in turning, moving, or transporting patients on a stretcher or wheelchair.
 </li>
 <li>
 Tidies rooms reporting any unsafe situation to the team leader
 </li>
 <li>
 Assists with meal tray delivery and return, noting fluids taken and informing to assigned RN
 </li>
 <li>
 Assists those patients who are unable to feed themselves
 </li>
 <li>
 Making an unoccupied bed or assisting a RN to make an occupied bed
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Weighing of ambulatory patients
 </li>
 <li>
 Cleaning up after procedures, treating used instruments as per standard precautions
 </li>
 <li>
 Checks &amp; stocks supply rooms as designated by team leader
 </li>
 <li>
 Assists with the maintenance of a clean, safe environment
 </li>
 <li>
 Demonstrates sensitivity to patients&rsquo; comfort and privacy and expresses interest in their progress
 </li>
 <li>
 Utilizes and ensures maintenance of equipment and instruments, reporting any damages, equipment malfunctioning to the Bio &ndash; Medical department and nurse in charge immediately, including the quality control checks on refrigerators and monitoring of room temperatures
 </li>
 <li>
 Undertakes a range of clinical support functions including preparing and stocking clinical areas in line with the protocols
 </li>
 <li>
 Accompany patients for x- ray procedures, ECG, CT Scan
 </li>
 <li>
 Accompany Physician during physical examination
 </li>
 <li>
 Participates in nursing continuous quality improvement initiatives, in service education programmes, unit meetings and committee functions as assigned by nurse in charge
 </li>
 <li>
 Initiates emergency, safety practices and fire safety measures as necessary
 </li>
 <li>
 Reports all incidents through agreed channels and chain of command, ensuring Incident report is completed, submitted to nurse in charge and any immediate action required taken
 
 
 </li>
 </ul>
 
 Position Requirements/Qualifications
 
 
 
 Position criteria Other Skills/Abilities
 
 
 <ul>
 <li>
 2 years nursing/assistant/healthcare related experience
 </li>
 <li>
 Proficient in verbal and written English
 
 
 </li>
 </ul>
 
 Advantage
 
 
 
 <ul>
 <li>
 Previous UAE experience
 </li>
 <li>
 Experience of working in International accredited hospital (JCIA)
 
 
 </li>
 </ul>
 Apply now &raquo;
</div>

Health Care Assistant - Med/Surg

Al-Futtaim

<div>Job Requisition ID: 173531
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role: 
To deliver expert technical consultation and guidance to Service Advisors during the vehicle intake process, particularly for cases requiring advanced diagnostics. This includes direct interaction with customers to validate reported symptoms, conducting observations and road tests with them, and providing hands on support to technicians throughout the repair journey. The role ensures accurate first time diagnosis and timely resolution of complex technical issues, enhancing customer satisfaction and reinforcing the brand&rsquo;s reputation for service excellence 


What you will do:

Customer Interaction
<ul>
<li>Understand customer concerns related to advanced diagnostic cases and confirm the symptoms to ensure first time resolution.</li>
<li>Communicate the resolution of concerns clearly and effectively to build customer trust and enhance their overall experience.</li>
<li>Vehicle Warranty Repair Management</li>
<li>Ensure adherence to warranty processes and procedures as defined by the Principal to qualify repairs for warranty claims.</li>
<li>Verify that diagnostic technicians submit warranty approval reports accurately and on time, with all required supporting documents.</li>
<li>Analyse and communicate technical report findings, support technicians in complex cases, and act as a technical leader and coach using information from the Head Office and Principal.</li>
</ul>
Diagnostic Tools and Equipment
<ul>
<li>Ensure all diagnostic tools and equipment are available, properly maintained, and updated in accordance with the distributor&rsquo;s tool list and guidelines.</li>
<li>Conduct regular audits of diagnostic tools and equipment to maintain optimal efficiency and readiness in the workshop.</li>
</ul>
Risk Management
<ul>
<li>Ensure full compliance with HSSE and 5S guidelines.</li>
<li>Adhere to all Standard Operating Procedures (SOPs) and memorandums issued by the Head Office and/or Principal.</li>
</ul>
Training &amp; Development
<ul>
<li>Collaborate with Al-Futtaim Automotive Talent Centre (AATC) to assess and enhance the skills of diagnostic technicians, aligning with Head Office and Principal standards.</li>
<li>Support business needs analysis based on branch performance and work output.</li>
<li>Provide on-the-job training and technical guidance to technicians to continuously improve their capabilities</li></ul> 


Required skills to be successful:
<ul>
<li>Ability to identify complex vehicle issues using diagnostic tools and interpret technical data accurately for first-time resolution.</li>
<li>Skilled at engaging with customers to understand concerns, explain technical findings clearly, and build lasting trust and satisfaction.</li>
<li>Capable of guiding and mentoring technicians, sharing knowledge, and promoting continuous technical excellence within the workshop team.</li>
<li>Strong focus on adhering to warranty, HSSE, and brand standards, ensuring all documentation, repairs, and procedures meet quality and compliance requirements</li></ul> 


About the team: 
You will report to the Workshop Supervisor, working closely with Service Advisors and various internal stakeholders in a dynamic BYD workshop environment 


What equips you for the role:
<ul>
<li>5 years of overall experience in an automotive dealership workshop environment, including at least 2 years in a similar role or 3 years as a Diagnostic/Master Technician.</li>
<li>Degree or Diploma in Automotive Engineering or a related field.</li>
<li>IMI or equivalent EV/PHEV certification (preferred).</li>
<li>Valid UAE Driving License (mandatory).</li></ul> 
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Technical Advisor

Al Sultan Road Contracting & Infrastructure

WOW Real Estate is a fast-growing, innovative real estate company in Sharjah, committed to delivering exceptional property solutions and experiences to our clients. We value leadership, performance, and professional growth.Job Description: We are seeking a dynamic, results-driven Sales Manager to lead our real estate sales operations. The ideal candidate will have a proven record in real estate sales management, excellent leadership skills, and extensive experience working with agents, brokers, and partners within the UAE market. This is a high-impact role designed for a strategic leader ready to drive growth and career advancement.Key Responsibilities:<ul><li>Lead, mentor, and inspire the sales team to consistently exceed targets and KPIs.</li><li>Develop and implement innovative sales strategies to maximize revenue growth through indirect and direct channels.</li><li>Build and maintain strong relationships with agents, brokers, and external partners.</li><li>Monitor market trends, competitor activities, and client needs to identify growth opportunities.</li><li>Analyze sales performance metrics and provide actionable insights to optimize team productivity.</li><li>Collaborate with internal departments to ensure alignment with company objectives and business goals.</li><li>Prepare regular reports, forecasts, and insights for senior management.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>Minimum 8 years of real estate sales experience, including at least 4 years in a managerial role (developer, brokerage, or timeshare).</li><li>Proven track record of achieving and surpassing sales targets.</li><li>Strong leadership, strategic planning, and team management skills.</li><li>Excellent communication, negotiation, and relationship-building abilities.</li><li>Proficiency in MS Office, CRM systems, and sales analytics tools.</li><li>Results-oriented mindset with the ability to drive revenue and business growth.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have you consistently met or exceeded your sales targets in previous roles?</li><li>How many sales team members have you managed directly in the past?</li><li>How many years of real estate sales experience do you have in the UAE?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Sales Manager

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