technical business analyst

LightFeather

<div>
 LightFeather is seeking a
 
 Technical ServiceNow Business Analyst
 
 to lead the requirements gathering and process design for our federal agency clients. In this role, you will act as the critical bridge between federal business stakeholders and our technical development teams. You will be responsible for translating complex mission requirements into scalable ServiceNow solutions, ensuring compliance with federal standards, and maintaining the highest quality of data in our backlog.. This is a Full Time, Remote Position.
 
 
 
 Location:
 
 Fully Remote (EST hours)
 
 
 
 Job Type:
 
 Full-time
 
 
 
 Clearance Requirement:
 
 U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead client workshops and focus groups to elicit, analyze, and document business requirements, ensuring alignment with agency mission goals.
 </li>
 <li>
 Translate high-level business needs into comprehensive user stories, acceptance criteria (AC), and functional specifications within Agile/Scrum frameworks.
 </li>
 <li>
 Conduct gap analysis to identify the delta between current legacy processes and ServiceNow "Out of the Box" (OOTB) functionality.
 </li>
 <li>
 Collaborate directly with the Agile Coach to design, document, and distribute new Agile processes and standard operating procedures (SOPs) that support all ServiceNow delivery teams. Ensure these processes drive consistency, efficiency, and alignment across the broader program.
 </li>
 <li>
 Review all user stories and requirements for accuracy, completeness, and ambiguity. Ensure every story meets the team's "Definition of Ready" before it is approved for sprint planning.
 </li>
 <li>
 Provide guidance and mentorship to junior developers and junior analysts. Help them understand business context, federal domain constraints, and ServiceNow best practices to foster their professional growth.
 </li>
 <li>
 Conduct peer reviews of functional designs and test scripts to maintain high standards of quality control across the delivery team.
 </li>
 <li>
 Develop detailed process maps, workflows, and data models to visualize end-to-end service delivery.
 </li>
 <li>
 Advise government stakeholders on ServiceNow best practices, steering them away from excessive customization that creates technical debt.
 </li>
 <li>
 Collaborate with System Architects to ensure functional designs are technically feasible.
 </li>
 <li>
 Ensure all solution designs adhere to federal IT standards, including Section 508 compliance (accessibility) and FISMA/NIST security controls.
 </li>
 <li>
 Develop and execute User Acceptance Testing (UAT) plans, creating test scripts and coordinating testing sessions with government personnel.
 </li>
 <li>
 Create federal-grade deliverables, including Standard Operating Procedures (SOPs), User Guides, and Training Decks.
 
 
 </li>
 </ul>
 
 Required Qualifications and Skills:
 
 
 
 <ul>
 <li>
 U.S. Citizenship
 </li>
 <li>
 Ability to obtain and maintain a Secret Level security clearance.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, Business Administration, or a related field.
 </li>
 <li>
 5+ years of experience as a Business Analyst, with at least 3 years dedicated to the ServiceNow platform.
 </li>
 <li>
 Proven experience working in the federal contracting space (DoD, DHS, or Civilian agencies).
 </li>
 <li>
 Experience working in an Agile/Scrum environment.
 </li>
 <li>
 Deep knowledge of ServiceNow ITSM and at least one other major workflow (e.g., ITOM, HRSD, SPM, ITAM, Custom Applications).
 </li>
 <li>
 Strong experience with Jira, ServiceNow Agile, or Azure DevOps for backlog management.
 </li>
 <li>
 Proficiency in Visio, LucidChart, or similar tools for process mapping.
 </li>
 <li>
 ServiceNow Certified System Administrator (CSA) - REQUIRED
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 ITIL v4 Foundation (or higher).
 </li>
 <li>
 Project Management Professional (PMP) or Agile certifications (CSM, SAFe PO/PM).
 
 
 </li>
 </ul>
 
 Why Join LightFeather?
 
 
 
 At LightFeather, you're not just taking a job&mdash;you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.
 
 
 LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
</div>

Technical Business Analyst - ServiceNow

Inadev

<div>
 
 Description
 
 
 
 <ul>
 <li>
 TO BE CONSIDERED, CANDIDATES MUST BE U.S. CITIZENS, LOCATED IN THE CONTINENTAL UNITED STATES AND BE WILLING TO WORK DURING EASTERN TIME ZONE HOURS*****
 
 
 </li>
 </ul>
 Inadev is focused on its founding principle to build innovative customer-centric solutions incredibly fast, secure, and at scale. We deliver world-class digital experiences to some of the largest federal agencies and commercial companies. Our technical expertise and innovations are comprised of codeless automation, identity intelligence, immersive technology, artificial intelligence/machine learning (AI/ML), virtualization, and digital transformation.
 
 
 
 Position Description
 
 
 
 Inadev is seeking a Junior Technical Business Analyst to support the full systems development lifecycle by eliciting, analyzing, and translating business and technical requirements into high-quality Agile artifacts across data-driven environments. This role partners closely with Product Owners, stakeholders, and delivery teams to ensure backlog readiness, quality standards, and alignment to mission and business objectives. The ideal candidate will also support BI initiatives, production issue resolution, and continuous process improvement while contributing to program reporting and operational success.
 
 
 
 Responsibilites
 
 
 
 <ul>
 <li>
 Support the full systems development lifecycle, including requirements elicitation, analysis, design, development, testing, and implementation of products, information systems, and business processes across multiple technical and data-driven environments.
 </li>
 <li>
 Serve as the subject-matter expert on business requirements, user needs, system functionality, and business value, advising Product Owners and representing stakeholder priorities to delivery teams.
 </li>
 <li>
 Elicit, document, and prioritize requirements using effective analytical and communication techniques to rapidly assess information and determine relevance.
 </li>
 <li>
 Translate business goals and user needs into high-quality epics, user stories, acceptance criteria, and other Agile artifacts, ensuring clarity, consistency, and testability.
 </li>
 <li>
 Partner closely with Product Owners, business stakeholders, developers, testers, and project leaders to ensure backlog readiness, alignment to product vision, and maximized return on investment.
 </li>
 <li>
 Support business intelligence and data initiatives by defining requirements for reports, dashboards, BI objects, and source systems that address key business questions and decision-making needs.
 </li>
 <li>
 Participate in strategic planning efforts, evaluate workflows, organizational processes, and technology solutions, and recommend improvements to enhance efficiency and effectiveness.
 </li>
 <li>
 Own and enforce quality standards by ensuring requirements meet the Definition of Ready and Definition of Done, validating acceptance criteria, and addressing edge cases prior to development.
 </li>
 <li>
 Monitor production issues and serve as an incident coordinator when needed, collaborating with technical teams to resolve issues within contractual service-level agreements.
 </li>
 <li>
 Coordinate with internal teams to ensure completion of Office of Information Technology (OIT) requests and alignment on priorities and deliverables.
 </li>
 <li>
 Contribute to recurring program deliverables and reporting activities (weekly, monthly, quarterly, and annually) as requested by program leadership.
 </li>
 <li>
 Provide training and guidance on system usage, expected behavior, and functional capabilities, and serve as an authority on defect versus expected behavior determinations.
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 <ul>
 <li>
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
 
 
 </li>
 </ul>
 Inadev Corporation does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin.
 
 
 
 Integrity And Compliance Notice
 
 
 
 All information provided by applicants must be complete, truthful, and accurate. Any intentional misrepresentation of skills, experience, credentials, or identity may result in removal from consideration for this and future employment opportunities.
 
 
 For positions supporting U.S. federal government contracts, applicants may be subject to background investigations and employment eligibility verification in accordance with federal regulations. Providing false information during this process may be subject to review and action as required under applicable federal laws and security regulations.
 
 
 Inadev is proud to be an Equal Opportunity Employer and a federal contractor committed to compliance with all applicable EEO, OFCCP, and federal hiring standards.
 
 
 
 Requirements
 
 
 
 
 NON-TECHNICAL REQUIREMENTS:
 
 
 
 <ul>
 <li>
 Must be a U.S. Citizen.
 </li>
 <li>
 Must have the ability to pass a 7-year background check and obtain/maintain a U.S. Government Clearance.
 </li>
 <li>
 Must be open to working during Eastern Standard Time business hours to meet customer requirements.
 </li>
 <li>
 Must currently reside in the Continental United States.
 </li>
 <li>
 Ability to pass a 7-year background check and obtain/maintain a U.S. Government Clearance
 </li>
 <li>
 Strong communication and presentation skills.
 </li>
 <li>
 Must be able to prioritize and self-start.
 </li>
 <li>
 Must be adaptable/flexible as priorities shift.
 </li>
 <li>
 Must be enthusiastic and have passion for learning and constant improvement.
 </li>
 <li>
 Must be open to collaboration, feedback and client asks.
 </li>
 <li>
 Must enjoy working with a vibrant team of outgoing personalities.
 
 
 </li>
 </ul>
 
 Mandatory Requirements/Skills
 
 
 
 <ul>
 <li>
 Must possess a Bachelor&rsquo;s degree in business or technical discipline and at least 2 years of pertinent Business Analysis experience supporting Federal Government Software/Application Development programs.
 </li>
 <li>
 Must have at least 2 years of experience working within Agile Frameworks, such as Scrum or Kanban.
 </li>
 <li>
 Must be proficient in using JIRA.
 </li>
 <li>
 Must have client-facing (specifically with Product Owners or business Subject Matter Experts) experience in conducting backlog grooming and requirements gathering sessions.
 </li>
 <li>
 Must be proficient in creating reasonable and accurate time estimates for assigned tasks.
 </li>
 <li>
 Must possess excellent verbal and written communication skills to be able to interact directly with non-technical and technical client stakeholders and act in a business-to-technical translation role, including generating effective visualizations.
 
 
 </li>
 </ul>
 
 Desired Requirements/Skills
 
 
 
 <ul>
 <li>
 Active/Current DHS-USCIS Entry on Duty (EOD) Clearance/Investigation.
 </li>
 </ul>
</div>

Junior Technical Business Analyst

KPMG

Business Analyst-Contractor
 
Position Summary: 
This role serves as the critical bridge between business stakeholders and IT, responsible for translating high-level business needs into actionable, detailed technical and functional specifications. The candidate will drive the requirement lifecycle—from elicitation and process mapping to creating user stories and system flow diagrams—while actively monitoring project progress to ensure successful delivery of business objectives.
 
Responsibilities
 
Analyze, translate and communicate business requirements back to development team, through BRDs, detailed process flows, diagrams, use cases, and user stories.
 
Elicit, compile, document, and manage clear and testable functional and technical requirements by being an active leader, using a variety of elicitation methods such as interviewing, workshops, business processes, and workflow review.
 
Responsible for highly effective verbal and written communication within the effort (project team, stakeholders, and sponsors), and with leadership, building trusted relationships through assignments.
 
Perform functional and technical requirements traceability throughout project lifecycle to validate that product meets the approved requirements; manage changing requirements and priorities; support the testing process through completion and promotion to production
 
Responsible for maintaining skills within the profession that will allow for proactive assessment of effort needs and completing business analysis deliverables.
 
Understand, support, and contribute to the organization’s strategy and contribute ideas and feedback within the department.
 
Qualifications
 
Minimum 3 years experience in related role
 
Bachelor’s degree from an accredited college or university is preferred. Minimum of a high school diploma or GED required.
 
Experience in both Waterfall and Agile and creating deliverables that are specific to those methodologies (e.g. BRDs/ Features, Epics and User Stories with Acceptance Criteria). Understanding the Product Owner role and associated tasks.
 
Proficiency in process mapping techniques and methodologies: Experience and understanding of process mapping techniques, such as swim lane diagrams, flowcharts, and value stream mapping. Familiarity with BlueWorks Live and Aris is a plus.
 
Forward-thinking with a desire to incorporate GenAI tools into daily work, with skills in prompt engineering being a plus.
 
Experience in working with ServiceNow modules and using it and/or Jira for documenting requirements is desired
 
Knowledge, Skills, Ability: 
Business Systems, Business Requirements, Agile Methodology, Waterfall methodology, Written Communication, Systems Development Life Cycle, SDLC, Business Analysis, Scrum (Software Development), Detail Oriented, User Story, Troubleshooting (Problem Solving), Functional Requirement, Elicitation, Technical Requirement Elicitation, JIRA, Functional Specification, Technical Requirement Specification, ServiceNow
 
﻿KPMG LLP (“KPMG”) seeks a contractor in the United States to provide service to KPMG through one of our contracted employer/agency service providers. All applicants for any KPMG role are expected to act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment. All applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
 
Nothing herein shall be deemed to create an employer-employee relationship between contractor and KPMG, nor shall contractor be considered a representative or agent of KPMG.
 
KPMG LLP and its subsidiaries comply with all local/state regulations in regard to displaying pay rate ranges. The pay rate range(s) displayed is/are specifically for those contracted who will perform work in or reside in the location(s) listed, if selected for the role. Pay is determined based on a variety of factors including market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), and specific location, for example. Additionally, applicants may be required to apply and become employed by a service provider utilized by KPMG, and final pay rate(s) and/or eligibility for additional benefits may be determined by such provider.
 
KPMG LLP, its subsidiaries, and its agency service providers (including, but not limited to, MBO Partners Inc., Magnit LLC, and TalentBurst Inc.) are equal opportunity employers/contractors. All qualified applicants are considered without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status.
 
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
Pay Rate Range
 
60 - 65 USD hourly

Technical Business Analyst (contract)

Mastery Logistics Systems, Inc.

<div>ABOUT THE ROLE
&quot;You'll be the person who makes the hard stuff work &mdash; translating the complexity of real-world freight operations into integrations that hold up under pressure, at scale, in production.&quot; 
Mastery is the cloud-based TMS built for everyone who moves freight &mdash; shippers, carriers, private fleets, and brokerages &mdash; all operating in one platform. The systems they connect to are anything but simple: APIs, EDI feeds, third-party vendors, and event-driven data streams all have to work together reliably, every day. 
As our Senior Technical Business Systems Analyst, you'll own the technical depth of that integration work. You'll lead discovery and solution design with clients, troubleshoot complex system behavior, and bridge the space between what Engineering builds and what customers actually need. This is a hands-on role &mdash; you'll be reading logs, tracing service interactions, challenging architectural assumptions, and producing artifacts that reflect how systems behave in the real world, not just on a whiteboard.
WHAT YOU'LL OWN<h3 class="jobSectionHeader">
Integration Design &amp; Delivery</h3><ul><li>
Lead end-to-end integration solutioning across API, EDI, and event-driven architectures &mdash; from requirements through go-live and stabilization</li><li>
Design cohesive integration strategies that reconcile client systems, Mastery's platform, and third-party vendors into a single, scalable approach</li><li>
Drive proof-of-concept and validation efforts early, surfacing edge cases (race conditions, data inconsistencies, latency issues) before they reach production</li><li>
Build and maintain architectural artifacts &mdash; system diagrams, data flow maps, integration patterns &mdash; that reflect real system behavior</li></ul><h3 class="jobSectionHeader">
Client Engagement &amp; Technical Advisory</h3><ul><li>
Lead deep technical discovery with clients, synthesizing their requirements, existing architectures, and third-party constraints into a clear integration path</li><li>
Translate complex system behavior into plain-language narratives that both technical and non-technical stakeholders can act on</li><li>
Guide clients through technical decisions &mdash; trade-offs, root causes, and recommended paths &mdash; with the credibility of someone who has done the investigation themselves</li><li>
Own continuity across the implementation lifecycle, ensuring nothing falls through the gap between design, engineering, and client outcome</li></ul><h3 class="jobSectionHeader">
Cross-functional Alignment &amp; Institutional Knowledge</h3><ul><li>
Act as the connective tissue across Product, Solutions, and Implementations &mdash; keeping design intent, technical execution, and client expectations aligned</li><li>
Independently validate and challenge assumptions across Engineering, Product, and external partners to ensure solutions are sound before they're built</li><li>
Build repeatable knowledge by documenting integration patterns, failure modes, and debugging approaches so the team gets faster with every implementation</li></ul>
WHAT YOU BRING<h3 class="jobSectionHeader">
Technical Foundation</h3><ul><li>
Hands-on experience with APIs, EDI, and event-driven architecture (Kafka or similar)</li><li>
Working knowledge of JSON, REST, OAuth 2.0, GraphQL, and SQL</li><li>
Practical experience in microservices environments &mdash; you understand race conditions, latency, and data consistency challenges from having debugged them</li><li>
Proficiency with observability and debugging tools (e.g., New Relic) and cloud/container environments (e.g., Azure)</li><li>
Ability to read logs, trace service interactions, and investigate system behavior independently</li></ul><h3 class="jobSectionHeader">
Domain &amp; Interpersonal</h3><ul><li>
Background in transportation, supply chain, or TMS environments &mdash; you understand the domain's integration complexity, not just the technology</li><li>
5+ years in a technical BA, systems analyst, or implementation engineering role</li><li>
Track record of working directly with clients on complex, multi-system implementations</li><li>
Ability to shift fluently between strategic design and operational detail without losing either</li><li>
Strong communicator &mdash; equally clear in an engineering standup and a client executive briefing</li></ul>
HOW YOU'LL KNOW YOU'RE SUCCEEDING<ul><li>
Integrations go live on schedule, are stable in production, and don't require re-work</li><li>
Clients describe you as the person who &quot;gets it&quot; &mdash; technically credible and easy to work with</li><li>
Engineering and Product teams trust your requirements and architectural artifacts without needing to re-validate them</li><li>
The team's next implementation is faster because of documentation and patterns you created</li></ul> 
ABOUT MASTERY
Most TMS platforms are tolerated. We've proven a better way &mdash; one platform built for every facet of transportation: shippers, carriers, private fleets, and brokers, all under one roof. Built to be loved. We're still the only ones who mean that. 
Mastery Logistics Systems exists because the transportation industry deserves better. For too long, shippers and carriers have been forced to stitch together a patchwork of outdated, inadequate systems &mdash; one for dedicated fleet, another for brokerage, another for LTL, another for intermodal &mdash; none of them talking to each other, all of them slowing things down. Mastermind TMS changes that: one platform for every mode, every function, every stakeholder. Flexibility, visibility, and control &mdash; finally in one place. 
The timing matters. Global supply chains are under pressure like never before, and the transportation industry is at the center of it. We're building the platform that helps this industry move faster, smarter, and more efficiently &mdash; tackling everything from AI-powered data ingestion to intelligent automation. 
We are a masterful mosaic of specialists, builders, and genuinely good people. Different backgrounds, different talents, one shared obsession: creating something the industry has never had. We believe in diversity of thought, deep respect for each other, and the relentless pursuit of getting it right. We're small enough that every person makes a real impact &mdash; technically and culturally &mdash; and deliberate enough that we only add people who make the whole better. 
If you're passionate about humanizing a complex industry, building for scale, and touching every corner of the global economy &mdash; welcome home. Let's build a masterpiece. 
BENEFITS &mdash; BECAUSE YOU SHOULD LOVE WHERE YOU WORK AND HOW YOU'RE TAKEN CARE OF
We don't do &quot;bare minimum&quot; here &mdash; not in the product, not in the culture, and definitely not in how we take care of our people. Mastery's benefit package is built to give you real coverage, real flexibility, and real peace of mind.<h3 class="jobSectionHeader"> 
 Medical, Dental &amp; Vision</h3>
Comprehensive health coverage so you can focus on the work, not the what-ifs.<h3 class="jobSectionHeader">
️ Life &amp; AD&amp;D Insurance</h3>
Company-paid life insurance at 1&times; your salary, plus AD&amp;D and additional voluntary coverage options.<ul><li>️ Legal &amp; Employee Assistance</li></ul>
Legal assistance and employee support programs &mdash; for life's messier moments, big and small.<h3 class="jobSectionHeader">
 401(k) with 4% Match</h3>
We invest in the platform and in your future. Save for retirement with a competitive company match.<h3 class="jobSectionHeader">
️ Flexible PTO</h3>
Manage your life and your schedule. We trust you to do great work and take the time you need to recharge.<h3 class="jobSectionHeader">
❤️ Giving Back &mdash; St. Jude Children's Research Hospital</h3>
Our philanthropic partner is St. Jude Children's Research Hospital. Because doing good work and doing good in the world aren't mutually exclusive. 
Robust benefits. Real flexibility. A team that has your back. That's the Mastery standard.</div>

Senior Technical Business Analyst

Aqovia

<div>
 
 Technical Analyst (EdTech / LMS)
 
 
 
 
 Location:
 
 Remote (Focus on Pakistan digital transformation initiatives)
 
 
 
 Company:
 
 Aqovia
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 
 Why Join Aqovia?
 
 
 
 
 We don&rsquo;t just build software; we engineer impact. Aqovia is an international technology firm and strategic incubator creating real-world value through AI, data, and bespoke software solutions. By joining us, you&rsquo;ll work within a dynamic ecosystem that spans EdTech, FinTech, and Healthcare, ensuring the work you do today shapes the industries of tomorrow.
 
 
 
 
 The Role
 
 
 
 
 We are seeking a
 
 Technical Business Analyst
 
 with specialised expertise in
 
 EdTech and LMS ecosystems
 
 to join our software engineering division.
 
 
 In this role, you will act as the critical bridge between academic workflows and technical implementation. You will support high-velocity development squads building expansive educational platforms and pivotal digital transformation initiatives in Pakistan, converting complex business needs into precise technical documentation and actionable user stories.
 
 
 
 
 What You Will Do
 
 
 
 
 <ul>
 <li>
 Requirements &amp; Architecture: Elicit requirements and write precise user stories (with acceptance criteria and Gherkin scenarios) in Jira/Confluence.
 </li>
 <li>
 API Design: Architect RESTful web APIs within an API-first framework, defining web service contracts using JSON Schema and OpenAPI/Swagger.
 </li>
 <li>
 System Integration: Design integrations between Moodle, bespoke PHP/Laravel environments, and third-party systems (SIS, financial gateways).
 </li>
 <li>
 Data &amp; Process Modeling: Model relational data structures and map complex system flows using BPMN and UML methodologies.
 </li>
 <li>
 Validation &amp; Testing: Validate APIs using Postman and collaborate with QA and Product Owners to facilitate acceptance testing.
 
 
 </li>
 </ul>
 
 
 What We Are Looking For
 
 
 
 
 
 
 Essential Criteria:
 
 
 
 
 <ul>
 <li>
 Technical Analysis: Solid commercial experience as a Technical Analyst delivering software solutions for Agile teams.
 </li>
 <li>
 API &amp; Web Standards: Expert knowledge of REST APIs, HTTP protocols, authentication, and hands-on experience with Postman.
 </li>
 <li>
 Databases: Strong SQL skills for complex data mapping and validating system integrity.
 </li>
 <li>
 Agile Frameworks: Deep understanding of Scrum/Kanban, backlog refinement, and resolving requirement ambiguity.
 </li>
 <li>
 Documentation: Proven ability to create clear system flows (BPMN/UML) and translate technical concepts for non-technical stakeholders.
 
 
 </li>
 </ul>
 
 
 Highly Valued (Domain Specific):
 
 
 
 
 <ul>
 <li>
 Deep understanding of Moodle's database schema and Web Services APIs.
 </li>
 <li>
 Familiarity with PHP and Laravel paradigms (MVC, Eloquent, routing).
 </li>
 <li>
 Knowledge of EdTech interoperability standards (LTI, SCORM, xAPI).
 </li>
 <li>
 Experience integrating tools like online proctoring or local payment gateways relevant to the Pakistani market.
 
 
 </li>
 </ul>
 
 
 Our Commitment to Diversity
 
 
 
 
 At Aqovia, we believe engineering excellence is driven by diverse viewpoints. We welcome candidates from all backgrounds&mdash;regardless of ethnicity, gender, or disability&mdash;and are committed to creating an inclusive environment where everyone can excel.
 
 
 
 Ready to shape the future of EdTech? Apply today.
 
</div>

Technical Business Analyst - LMS/EdTech

aQovia

<div><h2 class="jobSectionHeader">Technical Analyst (EdTech / LMS)</h2>
Location: Remote (Focus on Pakistan digital transformation initiatives)
Company: Aqovia
Employment Type: Full-Time<h3 class="jobSectionHeader">
Why Join Aqovia?</h3>
We don&rsquo;t just build software; we engineer impact. Aqovia is an international technology firm and strategic incubator creating real-world value through AI, data, and bespoke software solutions. By joining us, you&rsquo;ll work within a dynamic ecosystem that spans EdTech, FinTech, and Healthcare, ensuring the work you do today shapes the industries of tomorrow.<h3 class="jobSectionHeader">
The Role</h3>
We are seeking a Technical Business Analyst with specialised expertise in EdTech and LMS ecosystems to join our software engineering division.
In this role, you will act as the critical bridge between academic workflows and technical implementation. You will support high-velocity development squads building expansive educational platforms and pivotal digital transformation initiatives in Pakistan, converting complex business needs into precise technical documentation and actionable user stories.<h3 class="jobSectionHeader">
What You Will Do</h3><ul><li>
Requirements &amp; Architecture: Elicit requirements and write precise user stories (with acceptance criteria and Gherkin scenarios) in Jira/Confluence.</li><li>
API Design: Architect RESTful web APIs within an API-first framework, defining web service contracts using JSON Schema and OpenAPI/Swagger.</li><li>
System Integration: Design integrations between Moodle, bespoke PHP/Laravel environments, and third-party systems (SIS, financial gateways).</li><li>
Data &amp; Process Modeling: Model relational data structures and map complex system flows using BPMN and UML methodologies.</li><li>
Validation &amp; Testing: Validate APIs using Postman and collaborate with QA and Product Owners to facilitate acceptance testing.</li></ul><h3 class="jobSectionHeader">
What We Are Looking For</h3><h4 class="jobSectionHeader">
Essential Criteria:</h4><ul><li>
Technical Analysis: Solid commercial experience as a Technical Analyst delivering software solutions for Agile teams.</li><li>
API &amp; Web Standards: Expert knowledge of REST APIs, HTTP protocols, authentication, and hands-on experience with Postman.</li><li>
Databases: Strong SQL skills for complex data mapping and validating system integrity.</li><li>
Agile Frameworks: Deep understanding of Scrum/Kanban, backlog refinement, and resolving requirement ambiguity.</li><li>
Documentation: Proven ability to create clear system flows (BPMN/UML) and translate technical concepts for non-technical stakeholders.</li></ul><h4 class="jobSectionHeader">
Highly Valued (Domain Specific):</h4><ul><li>
Deep understanding of Moodle's database schema and Web Services APIs.</li><li>
Familiarity with PHP and Laravel paradigms (MVC, Eloquent, routing).</li><li>
Knowledge of EdTech interoperability standards (LTI, SCORM, xAPI).</li><li>
Experience integrating tools like online proctoring or local payment gateways relevant to the Pakistani market.</li></ul><h3 class="jobSectionHeader">
Our Commitment to Diversity</h3>
At Aqovia, we believe engineering excellence is driven by diverse viewpoints. We welcome candidates from all backgrounds&mdash;regardless of ethnicity, gender, or disability&mdash;and are committed to creating an inclusive environment where everyone can excel.
Ready to shape the future of EdTech? Apply today.</div>

Peraton

<div><div><h5 class="jobSectionHeader">About Peraton</h5>
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world&rsquo;s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we&rsquo;re keeping people around the world safe and secure.
</div><div><h5 class="jobSectionHeader">Program Overview</h5>
<div>RDG (Risk Decision Group) provides nationwide background investigations compliant with national government standards to include support of continuous vetting for over 110 government agencies.</div>
</div><div><h5 class="jobSectionHeader">About The Role</h5>
<div>Peraton&rsquo;s Risk Decision Group (RDG) is seeking a Business Systems Analyst who serves as a liaison between business stakeholders, technical teams, and project leadership. This role analyzes business processes, translates requirements, and ensures technical solutions effectively support organizational goals. 
This position will be 100% remote. 
Key Responsibilities 
 Business&ndash;Technology Alignment
<ul><li>Collaborate with business partners, technical teams, quality review, and project managers to ensure shared understanding of requirements.</li>
<li>Support feasibility and impact assessments for new features or enhancements.</li>
<li>Participate in solution design to confirm alignment with business intent.</li>
<li>Contribute to integration analysis across BI platforms and enterprise applications.</li>
<li>Offer guidance on using data effectively to support operational needs.</li>
</ul>Project Support &amp; Documentation
<ul><li>Assist project managers with defining project scope, timelines, and resource needs.</li>
<li>Work independently or within project teams to provide system analysis and guidance.</li>
<li>Develop documentation such as process maps, workflow diagrams, data mappings, and system behavior outlines.</li>
<li>Conduct walkthroughs, presentations, and reviews with stakeholders.</li>
<li>Support preparation of project artifacts required by PMO standards.</li>
</ul>Quality &amp; Testing Collaboration
<ul><li>Ensure requirements and acceptance criteria are complete and testable.</li>
<li>Partner with quality review during testing cycles to clarify requirements and analyze defects.</li>
<li>Support change management processes, including evaluating and advancing change requests through the Change Control Board.</li>
</ul>Business Analysis &amp; Requirements Definition
<ul><li>Lead discovery sessions to understand business functions, goals, and system needs.</li>
<li>Analyze current processes and workflows to identify operational requirements.</li>
<li>Gather and document business requirements, user stories, acceptance criteria, and process flows.</li>
<li>Translate business needs into clear functional specifications aligned with enterprise standards.</li>
 </ul>Continuous Improvement &amp; Delivery Support
<ul><li>Identify opportunities to improve data usage, workflows, and solution design.</li>
<li>Monitor progress of project deliverables to support timely completion.</li>
<li>Recommend enhancements to requirements‑gathering and documentation practices.</li>
<li>Participate in team planning, prioritization, and release preparation.</li>
<li>Perform other duties as assigned.</li> 
</ul></div></div><div><h5 class="jobSectionHeader">Qualifications</h5>
<div>Required:
<ul><li>US Citizenship</li>
<li>Current Tier 5 SSBI favorably adjudicated clearance</li>
<li>5+ years of experience working on Federal Government contracts</li>
<li>5+ years of experience in business analysis or BI industry</li>
<li>Microsoft Office Suite
</li><li>Bachelor&rsquo;s degree or a minimum of 6 years of work experience may be considered
</li></ul>Preferred:
<ul><li>Understanding of the Software Development Life Cycle (SDLC)</li>
<li>Experience in technical writing, training
</li><li>Experience creating detailed reports and giving presentations</li>
<li>Ability to rapidly adapt and respond to changes in environment and priorities</li>
<li>Ability to influence stakeholders and work closely with them to determine acceptable solutions</li>
<li>Independently determines and develops approach to solutions</li>
</ul>#RDG 
</div></div><div><h5 class="jobSectionHeader">Details</h5>
<div>Target Salary Range: $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual&rsquo;s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
</div><div>Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
</div><div>Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity.
</div>EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.</div></div><div></div>

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