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technical operations manager

الرائدة | Alraedah

<div>
 
 
 Key Responsibilities
 
 
 
 
 1. Bridge Between Global and Local Teams
 
 
 <ul>
 <li>
 Serve as the primary liaison between
 
 Tray KSA
 
 ,
 
 Tray US
 
 , and
 
 Alraedah Digital
 
 .
 </li>
 <li>
 Translate commercial priorities into technical requirements and vice versa.
 </li>
 <li>
 Ensure consistent and transparent communication across all stakeholders.
 </li>
 <li>
 Challenge and negotiate technical and product decisions from the U.S. team to ensure local market fit.
 </li>
 </ul>
 
 
 2. Technical Delivery and Integration
 
 
 <ul>
 <li>
 Oversee integrations with
 
 local accounting, payments, and compliance systems
 
 to meet Saudi regulatory and business needs.
 </li>
 <li>
 Manage and monitor the
 
 technical rollout and testing of Tray Lite
 
 , ensuring compatibility with global Tray architecture.
 </li>
 <li>
 Anticipate and mitigate risks caused by backend changes from the U.S. platform that could impact KSA operations.
 </li>
 <li>
 Maintain an overview of system architecture, API dependencies, and local customization requirements.
 </li>
 </ul>
 
 
 3. Product Support and Evolution
 
 
 <ul>
 <li>
 Support the continued evolution of
 
 Tray Lite
 
 &mdash; transforming it from a pilot prototype into a stable, market-ready solution.
 </li>
 <li>
 Collaborate with product and engineering teams to define the roadmap and future vision for
 
 Tray Lite and Sajal
 
 .
 </li>
 <li>
 Ensure user feedback loops are structured, analyzed, and communicated effectively to guide development decisions.
 </li>
 </ul>
 
 
 4. Regulatory and Compliance Assurance
 
 
 <ul>
 <li>
 Oversee technical compliance for
 
 ZATCA e-invoicing
 
 and related regulations through Sajal.
 </li>
 <li>
 Ensure all integrations and product updates adhere to local laws and standards.
 </li>
 <li>
 Collaborate with legal and compliance teams to ensure secure and compliant data handling.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or related technical field.
 </li>
 <li>
 
 Experience:
 
 6&ndash;10 years in technical operations, product management, or engineering leadership within
 
 SaaS, fintech, or POS systems (preferably in restaurant POS systems)
 
 .
 </li>
 <li>
 Proven experience working in
 
 multi-regional technology environments
 
 or cross-border projects.
 </li>
 <li>
 Strong understanding of
 
 API integrations
 
 ,
 
 POS architecture
 
 , and
 
 cloud-based software systems
 
 .
 </li>
 <li>
 Experience with
 
 ZATCA-compliant e-invoicing
 
 or similar regulatory technologies is a strong advantage.
 </li>
 <li>
 Track record of managing projects that bridge
 
 technical and commercial objectives
 
 .
 </li>
 </ul>
 
 
 
 
 
 Skills and Competencies
 
 
 <ul>
 <li>
 
 Technical fluency:
 
 Deep understanding of software systems, APIs, and integrations.
 </li>
 <li>
 
 Operational leadership:
 
 Ability to balance technical performance, scalability, and compliance.
 </li>
 <li>
 
 Stakeholder management:
 
 Skilled at aligning global product priorities with local business needs.
 </li>
 <li>
 
 Analytical and problem-solving mindset
 
 with strong attention to detail.
 </li>
 <li>
 
 Excellent communication
 
 in both technical and business contexts.
 </li>
 </ul>
</div>

Technical Operations Manager

Abdul Latif Jameel

Responsible for proper implementation of technical service activities by ensuring all field concerns reflected to manufacturers and contributing to overall customer satisfaction by providing timely, precisely and accurately assistance on technical issues. MAJOR ACTIVITIES: Description <ul> <li>Responsible for establishing special diagnostic and calibration bay for autonomous cars as per suppliers' technical instructions and guidelines.</li> <li>Manage new vehicle testing environment</li> <li>Participate in tests and technical activities scheduled with Manufacturers/ Autonomous Cars' Supplier</li> <li>Improve/ maintain smooth system for gathering technical data from field.</li> <li>Communicate/ follow up on top technical problems with Manufacturers/ Autonomous Cars' Supplier</li> <li>Ensure the introduction of high-quality products before being set in operation.</li> <li>Maintain file for diagnostic tools/equipment and ensure their excellent working conditions (inventory/ maintenance/ upgrading/ and proper utilization)</li> <li>Recover used warranty parts to Manufacturers, whenever required.</li> <li>Organize Initial Quality Surveys (IQS) with Manufacturers/ Autonomous Cars' Suppliers after the introduction of new models. Issue market product report to Manufacturers/ Autonomous Cars' Supplier, whenever required.</li> <li>Ensure STOP CONCEPT maintained and properly implemented.</li> <li>Ensure workflow efficiency by establishing a system to assign tasks to technicians based on skill and availability.</li> <li>Recruit, train, and supervise technicians, and support staff.</li> <li>Conduct performance evaluations and provide coaching or disciplinary action when needed.</li> <li>Liaise with ALJR to ensure best implementation JMSS-ALJR SLA outcomes</li> <li>Report to management on field performance, risks, and technical developments.</li> </ul> Minimum Qualifications: <ul> <li>Degree in Mechanical/ Automotive Engineering Minimum Experience:</li> <li>8 Years in automotive industry with 2 years managerial experience. Job-Specific Skills:</li> <li>Able to deal with stress, patient, persistent.</li> </ul> Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Management, Other, and Business Development</li> </ul> Industries <ul> <li>International Trade and Development and Repair and Maintenance</li> </ul>

Technical Field Operations Manager

HSSG Foundation Contracting LLC

Job Title: Technical Office Engineer &ndash; Piling &amp; Infrastructure ProjectsLocation: KSAJob Description:We are looking for an experienced Technical Office Engineer to support our piling and infrastructure projects. The ideal candidate will manage project documentation, coordinate with site teams, and ensure accurate implementation of technical plans.Key Responsibilities:<ul><li>Prepare, review, and maintain project drawings, reports, and technical documents.</li><li>Assist in project planning, scheduling, and progress tracking using MS Project.</li><li>Provide technical support and guidance to site engineers and teams.</li><li>Coordinate with clients, consultants, contractors, and site teams.</li><li>Ensure compliance with project specifications, quality standards, and HSE requirements.</li><li>Maintain records of site activities and prepare progress reports.</li></ul>Qualifications &amp; Experience:<ul><li>Civil Engineer or Geotechnical Engineer.</li><li>Minimum 10 years&rsquo; experience in infrastructure and piling projects.</li><li>Proficient in AutoCAD, MS Office, and MS Project.</li><li>Good English communication skills (written and spoken).</li></ul>Job Type: Full-time

Technical Office Engineer/Manager

Node Technologies

<div>
 
 Job title :
 
 Technical Support Specialist
 
 
 
 Location :
 
 Riyadh, Saudi Arabia
 
 
 
 
 
 
 
 Overview:
 
 
 
 The Technical Support Specialist will be responsible for providing technical support, operational assistance, and system administration for enterprise content management and application platforms built on IBM FileNet Content Manager, IBM WebSphere Application Server, and Microsoft SQL Server. The role focuses on day-to-day support, incident handling, troubleshooting, monitoring, and ensuring system stability and availability across production and non-production environments.
 
 
 The ideal candidate will work closely with developers, business users, DBAs, and infrastructure teams to support system operations, resolve technical issues, and contribute to continuous improvement of the supported platforms.
 
 
 
 
 
 
 1- Technical Support &amp; System Operations
 
 
 
 Provide day-to-day technical support for IBM FileNet Content Manager environments, including Content Engine (CE), Process Engine (PE), and workplace applications.
 
 
 Monitor system health, availability, and performance of FileNet services and related components.
 
 
 Support users with access issues, document lifecycle operations, workflows, metadata, and repository-related requests.
 
 
 Assist in system configuration changes, patching activities, upgrades, and environment deployments under defined procedures.
 
 
 
 
 
 
 2- Application Server Support (IBM WebSphere)
 
 
 
 Provide technical support for IBM WebSphere Application Server environments hosting FileNet components.
 
 
 Assist with application deployments, configuration updates, JVM monitoring, and cluster support activities.
 
 
 Analyze WebSphere logs, system alerts, and runtime issues to identify and resolve application or middleware problems.
 
 
 
 3- Database Support (Microsoft SQL Server)
 
 
 
 Provide operational support for SQL Server databases used by FileNet and enterprise applications.
 
 
 Assist with backup and restore activities, performance monitoring, and basic query troubleshooting.
 
 
 Work with DBAs to support data integrity, availability, and storage optimization tasks.
 
 
 
 4- Incident Management &amp; Troubleshooting
 
 
 
 Handle L2/L3 technical support tickets related to application, workflow, document access, and system issues.
 
 
 Perform root cause analysis for incidents and recurring issues, and support corrective actions.
 
 
 Coordinate with IBM support or third-party vendors when escalation is required.
 
 
 Ensure timely resolution of incidents in line with SLA and support procedures.
 
 
 
 5- Monitoring, Performance &amp; Optimization
 
 
 
 Support monitoring tools and alerting mechanisms to proactively track system health.
 
 
 Assist in identifying performance bottlenecks and support tuning activities across FileNet, WebSphere, and SQL Server.
 
 
 Recommend operational improvements to enhance system reliability, response time, and availability.
 
 
 6
 
 - Documentation &amp; Collaboration
 
 
 
 Maintain technical documentation for system configurations, operational procedures, and incident resolutions. Collaborate with business analysts and developers to support enhancements and new features. Participate in change management, release cycles, and testing activities.
 
</div>

Technical Support Specialist

Ladun 

Job Vacancy &ndash; Construction Manager (CM)A leading company is seeking to hire a qualified Construction Manager, as per the following requirements:Job Title: Construction Manager (CM) Required Qualification: Bachelor&rsquo;s Degree in Engineering Total Experience Required: 12 years of experience Experience in the Required Field: Extensive experience in managing construction projects, supervising site operations, coordinating with stakeholders, and ensuring project delivery on time and within budget Technical Skills: Proficiency in construction management software, MS Office, budgeting, scheduling, and strong leadership skills Languages: Professional proficiency in English (Arabic is a plus)To Apply: Please send your CV to: career@ladun.saنوع الوظيفة: دوام كامل

Construction Manager (CM)

Almajdouie

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Explore 2011+ Technical operations manager in Riyadh Jobs In Riyadh this December. Find roles across top companies and apply now to boost your career.

2011 technical operations manager jobs IN Riyadh Jobs In Riyadh

Technical Operations Manager

Technical Operations Manager

Technical Field Operations Manager

Technical Office Engineer/Manager

Technical Support Specialist

Construction Manager (CM)

Agriculture Technician Jobs in Riyadh