technical specialist

Abbott

<div>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people&rsquo;s health. We&rsquo;re always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>
An excellent retirement savings plan with high employer contribution</li><li>
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
The Opportunity
<ul><li>This is a remote position</li><li>
Easy access to major metropolitan airport</li><li>
Must be able to travel up towards to 100%</li><li>
Qualified candidates preferred to live in the Eastern or Central part of the US.</li><li>
Must have a Valid Driver&rsquo;s License.</li></ul>
What You&rsquo;ll Work On<ul><li>
The Automation Technical Specialist (ATS) primary job function is to serve as the subject matter expert and provide automation hardware solution implementation services located in large core clinical laboratories.</li><li>
Implementation consists of leading a localized team of service specialists to provide on-site services to receive and accept the product shipment, transport to the laboratory location, assemble and test the automation solution prior to turning over the solution for the informatics implementation.</li><li>
Utilize and develop consulting strategies and tools that will increase the automation solution strategies for long term customer partnership commitments.</li><li>
This individual will apply their advanced technical automation, service, and analyzer knowledge to facilitate efficient and customer centric implementation services within the clinical core lab environment.</li><li>
This individual will be the liaison between the customer, local field service, and ADD project manager during the implementation phase and will provide supplemental automation product training to the local field service team during the hardware implementation.</li><li>
Must be able to multi-task and coordinate with a complex network of departments throughout all levels of an organization such as sales representatives, lab managers, project managers, construction contractors, facilities directors, internal and external vendors and contractors, and senior level management as needed.</li><li>
Responsible for implementing and maintain the effectiveness of the quality system.</li><li>
Adheres to and promotes the Abbott Code of Business Conduct.</li><li>
This position will provide subject matter expert level support to the local field service teams post implementation for any support escalations.</li><li>
The Automation Technical Specialist will also be the subject matter expert for all new automation hardware product launches and/or instrument additions into existing automation sites and will train the local field service teams as needed for those new features.</li><li>
Maintain fiscal responsibility and complete each year under expense plan with primary goal of exceeding each year&rsquo;s work plan.</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s degree required with preferred areas in technical systems or related field.</li><li>
Candidates must demonstrate strong knowledge of general automation systems, instruments, or product field service experience, and have demonstrated successful customer service performance.
</li><li>Knowledge of regulations and standards affecting IVDs and Biologics.</li><li>
Minimum of 2-5 years of formal instrument and/or automation field service experience is required.</li></ul>
Preferred Qualifications<ul><li>
Familiarity with laboratory workflow and operations preferred.</li><li>
Experience with ADD's instrument systems is a strong plus.</li><li>
Excellent communication, organization, project management, consulting knowledge, and attention to detail required.</li></ul>
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. 
The base pay for this position is $78,000.00 &ndash; $156,000.00. In specific locations, the pay range may vary from the range posted.</div>

Automation Technical Specialist

FedEx Supply Chain

<div><h2 class="jobSectionHeader">Senior Technical Specialist</h2>

The Senior Technical Specialist is responsible for performing tasks involved in providing support to business critical production environments utilizing best of breed Warehouse Management Systems along with interface systems exchanging high volume transactions between internal and external applications.

Primary Responsibilities 
 
Must be able to display ability to logically work through problems to create solutions so business operations contractual service level agreements are maintained. 
Analyzing and reengineering repetitive failed processes to drive out risk. 
Work closely with development team to design, configure, and test application modifications. 
Maintain understanding of interface specifications and configuration options. 
Conducting business process simulations and user acceptance tests. 
Identify training issues with end users and customers. 
Work with Implementation and program management teams to transition new customer and development projects into normal day to day activities. 
Monitoring and troubleshooting applications and interfaces for failures or performance issues. 
Performs root cause analysis and creates fix or corrective action plan to drive out defects. 
Completes special data requests while insuring data integrity and accuracy. 
Establish and maintain strong working relationships with co-workers, the business community, external customers, consultants, contractors, and vendors. 
Stay up-to-date on current and future warehouse execution technologies, capabilities and trends. 
Develop and maintain broad awareness of the hardware, software, and networking components of company Strategic System Architecture. 
Follow change control methodology in day-to-day activities. 
Work to establish, maintain, and update strategy (methodology, processes, standards, tools, services) used in implementing supply chain systems.

Expertise in CMMC and NIST compliance implementation.

Expertise in ongoing maintenance of CMMC and NIST compliance.

Expertise in CMMC and NIST audit readiness and support.

Experience liaising with internal and external customers to evaluate CMMC compliance. impacts related to business requests and generating required artifacts in alignment with FedEx Supply Chain processes. 
Education/Experience 
 
Bachelor's Degree in related field preferred and 6 years of relevant experience. 
Experience in supply chain warehouse execution systems with high volume transaction interfaces strongly preferred. 
Strong business knowledge and understanding in at least one of the following areas: Warehouse Management, Labor Management, Transportation Management. 
Knowledge and experience in a SEI/CMM environment preferred. 
Knowledge of enterprise hardware platforms such as UNIX and/or Linux servers and Oracle databases preferred. 
JDA (Red Prairie) Warehouse Management System strongly preferred, knowledge of similar industry applications such as EXE, Manhattan, Catalyst a plus. 
Strong proficiency in Oracle SQL for application development a must. 
Knowledge of Visual Basic, PL|SQL, C, C++, C#, UNIX and Perl scripting, PHP and any combination a strong plus. 
Knowledge of middleware applications such WebSphere MQSeries, TIBCO, client server applications, versioning software such as CVS, TOAD and other tools a strong plus.
<ul>
<li><h2 class="jobSectionHeader">Requirements, Perks, and Benefits (US - Exempt)</h2>
<h3 class="jobSectionHeader">Physical &amp; Cognitive Requirements (With or Without Accommodation)</h3>
<ul><li>Ability to follow policies and procedures.</li>
<li>Ability to read, write, and interpret information.</li>
<li>Ability to add, subtract, multiply, and divide.</li>
<li>Ability to use hands to finger, handle, or feel.</li>
<li>Ability to sit, walk, or stand for the duration of the shift.</li>
<li>Must possess visual acuity to perform essential job functions.</li>
<li>Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.</li>
<li>Ability to lift/carry items up to 50 pounds.</li>
</ul><h3 class="jobSectionHeader">Equal Opportunity Employer</h3>

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.
<ul>
<li>Know Your Rights</li>
<li>Pay Transparency</li>
<li>Family and Medical Leave Act (FMLA)</li>
<li>Employee Polygraph Protection Act</li>
</ul><h3 class="jobSectionHeader">E-Verify Program Participant</h3>

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:
<ul>
<li>E-Verify Notice (bilingual)</li>
<li>Right to Work Notice (English) / Spanish</li>
</ul>
FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.
<h3 class="jobSectionHeader">
Perks and Benefits at FedEx Supply Chain (FSC)</h3>
<ul><li>Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.</li>
<li>401(k) plan with company match after 1 year</li>
<li>Tuition reimbursement program</li>
<li>Holiday pay and accrued paid time off programs offering both Vacation and PTO</li>
<li>Medical, dental, vision, and voluntary benefits available on day one</li>
<li>Basic life insurance</li>
<li>Basic AD&amp;D coverage</li>
<li>Supplemental Life and Supplemental AD&amp;D</li>
<li>Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service</li>
<li>Paid parental leave for both moms and dads</li>
<li>Paid bereavement and jury duty</li>
</ul>
Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.
<h3 class="jobSectionHeader">
Job Disclaimer (US)</h3>

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.</li></ul></div>

Technical Specialist Sr

General Motors (GM)

<div>Job Description
As Global Technical Specialist for Cranktrain (Pistons, rings, connecting rod, crankshaft, bearings, damper, flexplate, etc), you will develop robust strategies to enable industry leading design and manufacturing of Cranktrain systems. You will maintain technical requirements for Cranktrain components and lead cross-functional teams and suppliers. These components must push the boundaries for performance, reliability, and quality while balancing cost, manufacturability, and global commercial strategy. The position requires strong technical and interpersonal skills and experience in propulsion systems design and interface applications.
What You&rsquo;ll Do (Responsibilities):
<ul><li>Lead and coordinate benchmarking efforts at a subsystem level to support definition of best practices, including a high level of engagement in Competitive Benchmarking Design Reviews (CBDR).
</li><li>Build, develop, publish, and maintain documentation including Best Practices, SOR templates, DFMEA templates, and contribute to the Validation Cross Reference Index.
</li><li>Participate in supplier technical reviews. Assess potential suppliers and supplier facilities on technical capabilities and maintain a Technically Approved Supplier List (TASL).
</li><li>Participate in Enhanced Creativity Teams (ECT) and provide guidance to help drive supplier selection for new programs, including technical assessment of supplier designs and supplier capabilities.
</li><li>Provide technical support to program teams, including Assistant Chief Engineers, and to Development Engineers, Validation Engineers, and Applications Engineers.
</li><li>Maintain a high-level understanding of the Virtual Design, Development and Validation (VDDV) models and analysis methods.
</li><li>Participate in the warranty reduction and quality improvement process, ensuring lessons learned are collected and documented. Support Brand Quality Managers with technical expertise and problem resolution assistance.
</li><li>Support and drive interface application decisions to optimize propulsion system and vehicle performance, drive quality and manufacturing assembly processes.
</li><li>Define design-tool needs and coordinate the development of new tools, new capabilities, and the maintenance of existing tools and databases.
</li><li>Responsible for execution and closure in PRTS of Safety Tether, Quality Tether and PRD.
</li><li>Strong support of the Safety Field Investigation (SFI) process.
</li><li>Lead/Coach DFSS projects.
</li></ul>Your Skills &amp; Abilities (Required Qualifications):
<ul><li>Bachelor of Science in Engineering or equivalent.
</li><li>10+ years of engineering experience
</li><li>Strong background and knowledge of the design of propulsion systems.
</li><li>Experience working with suppliers on Cranktrain Components
</li><li>Proven ability to reach across organizational boundaries to garner support and deliver results.
</li><li>Expertise in the design of integrated, cross functional systems
</li><li>Excellent interpersonal skills to work with others.
</li><li>Demonstrated leadership skills especially the use of influence.
</li></ul>What Will Give You a Competitive Edge (Preferred Qualifications)
<ul><li>Master of Science in Engineering
</li><li>15+ years of engineering experience
</li><li>Experience with calibration impacts on Cranktrain systems
</li><li>DFSS Certification level of Black Belt or Master Black Belt
</li></ul>&amp;#xa;&amp;#xa;GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).&amp;#xa;&amp;#xa;This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.&amp;#xa;&amp;#xa;This job may be eligible for relocation benefits.&amp;#xa;&amp;#xa;
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day &ndash; individually and collectively &ndash; to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being&ndash;at work and at home&ndash;so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources .
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire .
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.</div>

Technical Specialist - Cranktrain systems

International Fund for Agricultural Development

Regional Technical Specialist (Water & Land)

Cronysoft

We're Hiring at CronySoft - Technical Support SpecialistKey ResponsibilitiesYou will handle daily customer support and technical troubleshooting for POS and Backoffice workflows, including billing, returns, shift closing, inventory, purchasing, reporting, and user access. You will log and manage customer cases in the ticketing system, follow up until resolution, and escalate complex issues to internal teams with complete documentation. You will also support customers during urgent situations, guide non-technical users with clear instructions, and maintain professional communication throughout the support process.Requirements<ul><li>Bachelor&rsquo;s degree preferred.</li><li>Minimum 2/3 years experience in Technical Support, Application Support, Helpdesk, or similar role.</li><li>Excellent English communication (spoken and written) is mandatory.</li><li>Strong troubleshooting and customer handling skills with a calm and professional attitude.</li><li>Comfortable working night shift and supporting USA-based customers.</li><li>Experience using ticketing/CRM tools (Zendesk, Freshdesk, Zoho, Jira, Intercom, Salesforce, or similar).</li><li>Working knowledge of POS, retail workflows, inventory, warehouse operations, ERP, or SaaS support is a strong plus.</li><li>Basic technical knowledge of Windows troubleshooting, networking concepts, and remote support tools (TeamViewer/AnyDesk).</li><li>SQL or database understanding is a plus for validation and troubleshooting.</li></ul>What We Offer<ul><li>Competitive Salary</li><li>Yearly Festival Bonus</li><li>Performance Based Bonus</li><li>Paid Leaves</li><li>Growth opportunity in an international customer support environment</li><li>Structured training on our products and workflows</li><li>Professional, performance-driven workplaceHow to Apply</li></ul>Send your resume to Recruiter@cronysoft.com Subject: Technical Support Specialist (Night Shift)Pay: Rs99,999.00 - Rs299,999.00 per monthWork Location: In person

Technical Support Specialist

Thunderbird

<div>
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 Technical Support Specialist
 
 
 at MZLA/Thunderbird
 
 
 Locations: Remote Canada, Remote US
 
 
 <ul>
 <li>
 Remote Canada
 </li>
 <li>
 Remote US
 
 
 </li>
 </ul>
 
 Why Thunderbird?
 
 
 
 Thunderbird is one of the world&rsquo;s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication tools that help people manage their digital lives while staying in control of their data.
 
 
 We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.
 
 
 Our small but growing distributed team includes 65+ people across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, and paid services to build independent, privacy-respecting alternatives to big tech ecosystems.
 
 
 Our revenue model combines user donations, which help keep Thunderbird&rsquo;s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.
 
 
 
 A note about MZLA and Mozilla:
 
 MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.
 
 
 To learn more, visit www.thunderbird.net
 
 
 
 The opportunity
 
 
 
 Thunderbird is growing, and we&rsquo;re looking for a Technical Support Specialist to help deliver excellent support for Thunderbird users across our expanding product ecosystem, including our subscription products.
 
 
 This role is for someone who takes real satisfaction in resolving support requests with care, clarity, and technical precision. You enjoy working through a queue, diagnosing tricky issues, helping users get unstuck, and spotting patterns that can make support better for everyone. Every closed ticket, forum response, or app store reply represents a user who can get back to what they were trying to do.
 
 
 You&rsquo;ll be part of the Support Operations team, working closely with support, product, engineering, documentation, and community colleagues. Your initial focus will be supporting Thunderbird&rsquo;s subscription products as they scale, but you&rsquo;ll also help users through community forums, app store reviews, and other support channels.
 
 
 This is a great opportunity for someone who loves technical support work, cares deeply about the user experience, and wants to help shape support practices for products that are still growing.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Manage technical support tickets from intake through resolution, with an initial focus on Thunderbird&rsquo;s subscription products.
 </li>
 <li>
 Provide timely, thoughtful, and empathetic support that helps users feel heard, understood, and effectively supported.
 </li>
 <li>
 Troubleshoot Level 1 and Level 2 technical issues, including account setup, email configuration, SMTP, IMAP, JMAP, DNS, email authentication, and Thunderbird desktop client issues.
 </li>
 <li>
 Triage incoming requests to determine whether the issue is user error, configuration-related, a product bug, or a feature request.
 </li>
 <li>
 Escalate complex issues with clear reproduction steps, logs, environmental details, and user impact.
 </li>
 <li>
 Maintain accurate and complete support records in Zendesk or similar systems.
 </li>
 <li>
 Monitor and respond to technical questions in Thunderbird community forums.
 </li>
 <li>
 Monitor and respond to app store reviews, initially for Android and later for iOS.
 </li>
 <li>
 Identify recurring user pain points, documentation gaps, product confusion, and emerging trends across support channels.
 </li>
 <li>
 Share systemic issues with support leadership, product, engineering, or documentation teams so we can improve the experience for all users.
 </li>
 <li>
 Create and maintain user-facing documentation, FAQs, troubleshooting guides, and internal support playbooks.
 </li>
 <li>
 Help support Thunderbird ideas, feedback, or community engagement channels.
 </li>
 <li>
 Participate in an on-call rotation, generally one week at a time, with cadence depending on team size and operational needs.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 5+ years of technical support experience providing Level 1 and Level 2 troubleshooting for software products, web services, email systems, or IT environments.
 </li>
 <li>
 Hands-on experience troubleshooting email protocols and client configuration issues, including SMTP, IMAP, JMAP, and account setup workflows.
 </li>
 <li>
 Working knowledge of DNS fundamentals, including A, MX, and TXT records, as well as SPF, DKIM, and DMARC.
 </li>
 <li>
 Familiarity with Mozilla Thunderbird or comparable desktop email clients.
 </li>
 <li>
 5+ years of experience using Zendesk or a similar CRM, help desk, or ticketing platform.
 </li>
 <li>
 Strong troubleshooting skills and the ability to gather information, isolate variables, and resolve technical issues even when the initial information is incomplete.
 </li>
 <li>
 Excellent written communication skills, with the ability to explain technical concepts clearly to users with different levels of technical knowledge.
 </li>
 <li>
 Strong empathy, patience, and emotional intelligence when supporting frustrated or confused users.
 </li>
 <li>
 Experience engaging with users in public or semi-public support channels, such as forums, app store reviews, issue trackers, or user communities.
 </li>
 <li>
 A strong sense of ownership over support quality and the user experience.
 </li>
 <li>
 Comfort working in a queue-based role with evolving processes, ambiguity, and minimal day-to-day supervision.
 </li>
 <li>
 Ability to work remotely and asynchronously across time zones, with strong overlap with Eastern Time.
 </li>
 <li>
 Comfort using AI tools for research, troubleshooting, technical learning, and workflow improvement while applying sound human judgment.
 
 
 </li>
 </ul>
 
 Bonus points for
 
 
 
 <ul>
 <li>
 Experience with open source software communities and support models is a strong plus&mdash;you understand the collaborative, transparent ethos of open source and thrive in community-driven environments.
 </li>
 <li>
 Familiarity with Linux, macOS, Windows, Android, and iOS.
 </li>
 <li>
 Knowledge of email server administration, hosted email platforms, or mail infrastructure.
 </li>
 <li>
 Experience responding to app store reviews, particularly on Google Play or the Apple App Store.
 </li>
 <li>
 Proficiency in a second language; German is especially helpful.
 </li>
 <li>
 Experience writing technical documentation, knowledge base articles, FAQs, or support playbooks.
 </li>
 <li>
 Background in QA, bug triage, reproduction testing, or working closely with engineering teams.
 
 
 </li>
 </ul>
 
 What Success Looks Like
 
 
 
 You&rsquo;ll be successful in this role if you are the kind of person who cares about both the individual user and the bigger pattern behind the issue. You don&rsquo;t just answer the ticket in front of you; you notice when the same problem is showing up again and again. You document what you learn, share useful context with the team, and help reduce friction for future users.
 
 
 You bring patience to frustrating situations, precision to technical troubleshooting, and curiosity to ambiguous problems. You understand that support is not just about closing tickets. It is about helping people succeed, improving the product, and making the experience better for the next user.
 
 
 
 Work environment
 
 
 
 This is a full-time, fully remote position. You&rsquo;ll join a distributed team of Thunderbird staff, open-source community members, and contributors from around the world.
 
 
 We rely on clear communication, thoughtful documentation, and collaborative decision-making to work effectively across time zones and disciplines.
 
 
 
 Compensation &amp; Benefits
 
 
 
 We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:
 
 
 <ul>
 <li>
 US: $67,000 - $77,000 USD
 </li>
 <li>
 Canada: $57,000- $67,000 CAD
 
 
 </li>
 </ul>
 We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience.
 
 
 In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.
 
 
 
 Work &amp; career
 
 
 
 <ul>
 <li>
 Fully remote work &amp; schedule flexibility
 </li>
 <li>
 Company-provided laptop
 </li>
 <li>
 Annual bonus program
 </li>
 <li>
 Monthly remote work stipend
 </li>
 <li>
 Annual professional development stipend
 </li>
 <li>
 Industry conferences
 </li>
 <li>
 Company all-hands and team gatherings
 
 
 </li>
 </ul>
 
 Rest &amp; play
 
 
 
 <ul>
 <li>
 24 days PTO per year (prorated)
 </li>
 <li>
 Your birthday
 </li>
 <li>
 Year-end company shutdown
 </li>
 <li>
 9 wellbeing days
 </li>
 <li>
 Public holidays
 </li>
 <li>
 Other paid leave
 </li>
 <li>
 Quarterly wellbeing stipend for personal / family activities
 
 
 </li>
 </ul>
 
 Health &amp; family
 
 
 
 <ul>
 <li>
 401(k) / RRSP contributions
 </li>
 <li>
 Health, dental, &amp; vision insurance
 </li>
 <li>
 Disability insurance
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Employee assistance program
 </li>
 <li>
 Paid parental leave
 </li>
 <li>
 Paid sick days
 
 
 </li>
 </ul>
 
 Work eligibility
 
 
 
 Applicants must reside in and
 
 have permanent work authorization
 
 for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.
 
 
 
 How To Apply
 
 
 
 Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully. We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own.
 
 Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.
 
 
 
 
 Our commitment to diversity, equity, and inclusion
 
 
 
 MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company&rsquo;s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
 
 
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