technical support associate

Howmuch

<div>
 
 Overview
 
 
 
 Howmuch Pvt Limited is seeking a Technical Support Associate for its Retail and Restaurant Management and POS Solutions, Howmuch (https://www.howmuchpos.com) and Foodnerd (https://www.foodnerdpos.com).
 
 
 
 Major Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Set up hardware and install and configure software and drivers.
 </li>
 <li>
 Maintain and repair technological equipment (e.g. routers) or peripheral devices.
 </li>
 <li>
 Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.).
 </li>
 <li>
 Perform regular upgrades to ensure systems remain updated.
 </li>
 <li>
 Troubleshoot system failures or bugs and provide solutions to restore functionality.
 </li>
 <li>
 Arrange maintenance sessions to discover and mend inefficiencies.
 </li>
 <li>
 Offer timely technical support and teach users how to utilize computers correctly.
 </li>
 <li>
 Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
 </li>
 <li>
 Protects organization's value by keeping information confidential.
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
 </li>
 <li>
 Adhering to company's policies, standards and procedures in the performance of job duties.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven experience as computer technician or similar role.
 </li>
 <li>
 Thorough knowledge of computer systems and IT components.
 </li>
 <li>
 Good knowledge of internet security and data privacy principles.
 </li>
 <li>
 Excellent troubleshooting skills.
 </li>
 <li>
 Exceptional organizing and time-management skills.
 </li>
 <li>
 Strong verbal and written communication skills are critical.
 </li>
 <li>
 Relevant certifications (e.g. CompTIA A+) will be an advantage.
 </li>
 <li>
 Experience/Knowledge of Hubspot CRM is a plus.
 
 
 </li>
 </ul>
 
 Key Benefits
 
 
 
 <ul>
 <li>
 Competitive commission structures that reward your work
 </li>
 <li>
 Bonuses and Commissions
 </li>
 <li>
 Accelerated learning and career growth!
 </li>
 </ul>
</div>

Technical Support Associate

Hikvision Pakistan

<div>
 
 As a Technical Support Associate, you will be responsible for providing technical assistance and support to installers by identifying, troubleshooting, and resolving technical issues. You will communicate with installers via phone, email, or chat and work closely with other teams to ensure installers satisfaction.
 
 
 
 
 
 
 Responsibilities
 
 
 
 &middot; Manage installers and provide the training as per requirements
 
 
 &middot; Respond to installers inquiries in a timely and professional manner
 
 
 &middot; Identify, diagnose, and resolve technical issues
 
 
 &middot; Provide technical support to installers via phone, email, or chat
 
 
 &middot; Record and document installers issues and resolutions via excel sheets
 
 
 &middot; Collaborate with other teams to resolve complex installers issues
 
 
 &middot; Ensure installers satisfaction by providing exceptional service and support
 
 
 &middot; Stay up-to-date with product and technical knowledge to provide accurate information to installers
 
 
 &middot; Continuously improve knowledge and skills through training and development opportunities
 
 
 &middot; Conduct Training sessions for installers in different cities
 
 
 &middot; Conduct Product Demonstrations for installers in office work area, In shops and in seminars
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science or related field (or equivalent work experience)
 </li>
 <li>
 Excellent communication skills (verbal and written)
 </li>
 <li>
 Strong problem-solving skills and ability to troubleshoot technical issues
 </li>
 <li>
 Experience with Windows operating systems and Microsoft Office Suite and other common software applications
 </li>
 <li>
 Familiarity with networking and internet technologies
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Customer-focused mindset and a desire to provide exceptional service
 </li>
 </ul>
</div>

Envision Employment Solutions

<div>Envision Employment Solutions is expanding! We&rsquo;re looking for a driven and ambitious Technical Recruitment Associate to join our growing team.
Whether you have 6 months to 1 year of recruitment experience &mdash; or you&rsquo;re a fresh graduate who is smart, fast-learning, and eager to grow &mdash; we&rsquo;d love to meet you.
This is a great opportunity for someone who wants to build a long-term career in technical recruitment within a dynamic and performance-driven environment.
Job Summary:
As a Technical Recruitment Associate, you will support full-cycle recruitment for technical roles including software engineering, data, IT, cybersecurity, DevOps, ERP, and more.
You will learn how to source top technical talent, conduct screenings, manage pipelines, and support hiring managers &mdash; all while developing strong market knowledge and recruitment expertise.
We are looking for someone proactive, detail-oriented, fluent in English, and comfortable working in a fast-paced environment.
Responsibilities:
Sourcing &amp; Talent Identification<ul><li>
Source candidates using LinkedIn, job boards, referrals, and other platforms</li><li>
Learn and apply Boolean search techniques</li><li>
Build and maintain candidate pipelines</li></ul>
Screening &amp; Evaluation<ul><li>
Conduct initial HR screenings</li><li>
Assess communication skills and basic technical alignment</li><li>
Coordinate interviews with hiring managers</li></ul>
Recruitment Operations<ul><li>
Manage candidate data using ATS tools (Workable)</li><li>
Ensure timely follow-ups and positive candidate experience</li><li>
Support offer coordination and documentation</li></ul>
Market Research<ul><li>
Monitor talent availability and salary benchmarks</li><li>
Stay informed about tech roles and emerging technologies</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in Business Administration (ideally with a concentration in HR), Human Resources Management or a related field.</li><li>
6 months to 1 year of recruitment experience (preferred)</li><li>
Fresh graduates are welcome to apply</li><li>
Fluent in English (written and spoken)</li><li>
Familiarity with sourcing channels such as job boards, LinkedIn, and social media.</li><li>
Basic understanding of full-cycle recruiting and interview coordination.</li><li>
Highly tech-savvy &mdash; comfortable with Microsoft 365 and tools such as Slack, Zoom, Teams, Trello, etc.</li><li>
Strong communication and interpersonal skills</li><li>
Fast learner with strong problem-solving ability</li><li>
Highly organized and detail-oriented</li><li>
Comfortable working in a hybrid setup</li><li>
Proficient in Microsoft Office</li><li>
Interest in technology and technical roles</li></ul> 

Benefits 
<ul><li>
Competitive Package &ndash; Determined based on your experience and qualifications</li><li><ul><li>
Basic salary</li><li>
Performance bonus tied to achieved KPIs</li><li>
Transportation allowance</li><li>
Social insurance coverage</li><li>
Individual medical insurance: Fully covered through GlobeMed</li></ul></li><li>
Annual Performance Bonus &ndash; Based on company performance</li><li>
Paid Time Off (PTO)</li><li>
Salary Review Every 6 Months &ndash; Based on individual performance</li><li>
Office Perks &ndash; Unlimited snacks, coffee, tea, and soft drinks</li><li>
And most importantly&hellip; an AMAZING team to work with!</li></ul>
Work Setup:<ul><li>
Location: The Portal, SODIC West, El Sheikh Zayed</li><li>
Work Model: Hybrid &ndash; 4 days in the office, 1 day remote</li><li>
Working Hours: 9:00 AM &ndash; 6:00 PM (including a 1-hour break)</li><li>
Days Off: Fridays and Saturdays</li></ul></div>

Technical Recruitment Associate

<div>
 
 
 Envision Employment Solutions is expanding! We&rsquo;re looking for a driven and ambitious Technical Recruitment Associate to join our growing team.
 
 
 
 
 
 
 Whether you have 6 months to 1 year of recruitment experience &mdash; or you&rsquo;re a fresh graduate who is smart, fast-learning, and eager to grow &mdash; we&rsquo;d love to meet you.
 
 
 
 
 
 This is a great opportunity for someone who wants to build a long-term career in technical recruitment within a dynamic and performance-driven environment.
 
 
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 As a Technical Recruitment Associate, you will support full-cycle recruitment for technical roles including software engineering, data, IT, cybersecurity, DevOps, ERP, and more.
 
 
 
 
 
 You will learn how to source top technical talent, conduct screenings, manage pipelines, and support hiring managers &mdash; all while developing strong market knowledge and recruitment expertise.
 
 
 
 
 
 We are looking for someone proactive, detail-oriented, fluent in English, and comfortable working in a fast-paced environment.
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 Sourcing &amp; Talent Identification
 
 
 <ul>
 <li>
 Source candidates using LinkedIn, job boards, referrals, and other platforms
 </li>
 <li>
 Learn and apply Boolean search techniques
 </li>
 <li>
 Build and maintain candidate pipelines
 </li>
 </ul>
 
 
 
 
 
 Screening &amp; Evaluation
 
 
 <ul>
 <li>
 Conduct initial HR screenings
 </li>
 <li>
 Assess communication skills and basic technical alignment
 </li>
 <li>
 Coordinate interviews with hiring managers
 </li>
 </ul>
 
 
 
 
 
 Recruitment Operations
 
 
 <ul>
 <li>
 Manage candidate data using ATS tools (Workable)
 </li>
 <li>
 Ensure timely follow-ups and positive candidate experience
 </li>
 <li>
 Support offer coordination and documentation
 </li>
 </ul>
 
 
 
 
 
 Market Research
 
 
 <ul>
 <li>
 Monitor talent availability and salary benchmarks
 </li>
 <li>
 Stay informed about tech roles and emerging technologies
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration (ideally with a concentration in HR), Human Resources Management or a related field.
 </li>
 <li>
 6 months to 1 year of recruitment experience (preferred)
 </li>
 <li>
 Fresh graduates are welcome to apply
 </li>
 <li>
 Fluent in English (written and spoken)
 </li>
 <li>
 Familiarity with sourcing channels such as job boards, LinkedIn, and social media.
 </li>
 <li>
 Basic understanding of full-cycle recruiting and interview coordination.
 </li>
 <li>
 Highly tech-savvy &mdash; comfortable with Microsoft 365 and tools such as Slack, Zoom, Teams, Trello, etc.
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Fast learner with strong problem-solving ability
 </li>
 <li>
 Highly organized and detail-oriented
 </li>
 <li>
 Comfortable working in a hybrid setup
 </li>
 <li>
 Proficient in Microsoft Office
 </li>
 <li>
 Interest in technology and technical roles
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 Competitive Package &ndash; Determined based on your experience and qualifications
 </li>
 <li>
 Basic salary
 </li>
 <li>
 Performance bonus tied to achieved KPIs
 </li>
 <li>
 Transportation allowance
 </li>
 <li>
 Social insurance coverage
 </li>
 <li>
 Individual medical insurance: Fully covered through GlobeMed
 </li>
 <li>
 Annual Performance Bonus &ndash; Based on company performance
 </li>
 <li>
 Paid Time Off (PTO)
 </li>
 <li>
 Salary Review Every 6 Months &ndash; Based on individual performance
 </li>
 <li>
 Office Perks &ndash; Unlimited snacks, coffee, tea, and soft drinks
 </li>
 <li>
 And most importantly&hellip; an AMAZING team to work with!
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Work Setup:
 
 
 <ul>
 <li>
 
 Location:
 
 The Portal, SODIC West, El Sheikh Zayed
 </li>
 <li>
 
 Work Model:
 
 Hybrid &ndash; 4 days in the office, 1 day remote
 </li>
 <li>
 
 Working Hours:
 
 9:00 AM &ndash; 6:00 PM (including a 1-hour break)
 </li>
 <li>
 
 Days Off:
 
 Fridays and Saturdays
 </li>
 </ul>
</div>

Shark Innovation Labs

Shark Innovation Labs are seeking a highly skilled and motivated IT Support Associate to oversee and manage our IT infrastructure across multiple locations.In this role, you will be responsible for ensuring the seamless operation of networks, servers, and end-user support at various sites. The successful candidate will demonstrate technical expertise, excellent organizational skills, and the ability to collaborate with teams in different locations.Responsibilities<ul><li>Assist in researching Windows-related hardware and software and help to train the employees on its use.</li><li>Participate in the design and review of new Windows systems, Windows applications deployments and new technology in both workstation.</li><li>Knowledge in WAN/LAN Networks.</li><li>Perform system configuration and solving server / PBX (IP Phones) related issues.</li><li>Advances knowledge of Adobe Photoshop and Illustrator.</li><li>Basic knowledge in WordPress and Html.</li><li>Troubleshooting any reported problems.</li><li>Participate in key process improvements for all Windows and Linux environment throughout the organization.</li><li>Analyzing system logs and identifying potential issues with computer systems.</li><li>Applying operating system updates, patches and configuration changes. .</li><li>Offer suggestions for possible upgrades and changes within the IT department.</li><li>Adding, removing or updating user account information, resetting passwords, etc.</li><li>Answering technical queries and assisting users.</li><li>Responsibility for security and documenting the configuration of the system.</li><li>Troubleshooting any reported problems.</li><li>System performance tuning.</li><li>Ensuring that the network infrastructure is up and running</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Information Technology, Computer Science or related field (an IT certification/diploma will also do).</li><li>Excellent IT, leadership and management skills.</li><li>Must possess excellent communication skills &ndash; Written &amp; Verbal (English)</li><li>Ability to fill multiple roles simultaneously.</li><li>Proven track record of maintaining IT structural integrity.</li><li>Any internship or previous experience will have an added advantage.</li><li>Skills like Adobe Photoshop, Hardware, HTML, Troubleshooting</li></ul>What We Offer<ul><li>&middot; Free Lunch</li><li>&middot; Medical Insurance</li><li>&middot; Leave Encashment</li><li>Provident Fund</li><li>Annual Increments</li><li>Performance Based Bonus</li></ul>Job Type: Full-timeWork Location: In person

IT Support Associate

Lumistry

<div>About Lumistry
Lumistry serves over 9,000 pharmacies globally, helping them transform their businesses to improve adherence, reduce operating costs and increase revenue. We offer a collection of solutions purpose-built for pharmacies, enabling our customers to engage with their patients, consolidate vendors, improve patient health literacy, automate tasks and initiate online scheduling for programs and services. For more information, visit lumistry.com. 
Summary of the Job:<ul><li>
The Associate Technical Support Specialist will take phone calls, respond to emails, and create tickets related to IVR, Telecom/Phone, and other solutions for clients, working closely with pharmacy staff to assist them in achieving their goals. The Technical Support Team collaborates closely with other teams including Implementation, Marketing &amp; Sales, Success &amp; Retentions to solve customer issues and provide a superior support experience.</li></ul>
Description of Job Duties:<ul><li>
Provide customer support for incoming requests over the phone, email, and document through our Salesforce CRM System</li><li>
Ask questions to determine nature of inquiry and walk customer through features, functionality, and general configuration</li><li>
Troubleshooting common issues with a product or service</li><li>
Provide customer with included instructions to remotely connect to their machine</li><li>
Follow up with customers to ensure that inquiries have been addressed</li><li>
Follow KB Articles and guidance from team members to solve customer inquiries</li><li>
Configure IVR Greetings, Auto Attendant / Menu Options, and phone settings with provided training and guidance</li><li>
Provide an excellent customer experience deploying quality solutions and train the pharmacy on best practices utilizing our solutions</li><li>
Other tasks and projects as assigned</li></ul>
Required Education, Knowledge and Special Skills:<ul><li>
Excellent customer service skills</li><li>
Ability to answer a high volume of calls and/or emails daily</li><li>
Strong listening, verbal and written communication</li><li>
Innovative, quick learner, and good teammate</li><li>
Strong organizational skills including attention to detail and multi-tasking</li><li>
Comfortable learning new tools and being creative to solve problems</li><li>
Able to work in a versatile fast-paced environment</li><li>
Keep up with changing healthcare and technological industry</li></ul></div>

Associate Technical Support Specialist

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