technical support associate

Lorain County Community College

<div>The Engineering, Business and Information Technologies Division at Lorain County Community College (LCCC) is seeking a detail-oriented and customer-focused part-time Staff Associate to support the administrative functions and daily operations of the division. The Staff Associate will perform a variety of office, clerical, and project-based tasks while interacting regularly with students, faculty, staff, and visitors.
Responsibilities include, but are not limited to:
<ul><li>Screening and directing phone calls; greeting and assisting students, faculty, staff, and visitors while providing exceptional customer service.
</li><li>Sorting and distributing mail and maintaining general office organization.
</li><li>Preparing correspondence, reports, forms, marketing materials, and other documents.
</li><li>Organizing and maintaining office files and records; recording proceedings of meetings.
</li><li>Assisting with scheduling appointments, meetings, and events.
</li><li>Utilizing administrative and office software to produce, update, and maintain college records.
</li><li>Assisting with the coordination and implementation of special projects.
</li><li>Supporting the development of office procedures and guidelines as requested.
</li><li>Performing routine support tasks with general direction and completing assignments accurately and on time.
</li><li>Performing other related duties as assigned. 
</li></ul> 
The incumbent selected will work up to 25 hours per week and report to the Dean of Engineering, Business and Information Technologies. This position is on-campus and will be scheduled during weekday hours between 8:30 a.m. and 5:00 p.m.</div>
 <div>Required Qualifications:
<ul><li>High school diploma or equivalent.
</li><li>At least one year of experience in an office setting.
</li><li>Proficiency with Microsoft Office (Word and Excel) and familiarity with standard office equipment and general office procedures.
</li><li>Strong organizational skills with the ability to prioritize and perform tasks independently.
</li><li>Effective verbal and written communication skills; strong interpersonal skills and customer service skills.
</li>Ability to learn quickly and maintain accuracy and attention to detail. 
<li>
</li></ul>Preferred Qualifications:
<ul><li>Associate degree.
</li><li>Experience working in an academic or higher-education office environment.
</li>Experience with PeopleSoft. 
<li>
</li></ul>The complete application file should include cover letter, resume, unofficial college transcripts (undergraduate and graduate), and 3 professional references which can be uploaded to the online application. Candidate selected will be subject to appropriate background checks before hire. 
About LCCC:
Established in 1963, Lorain County Community College is the first community college in Ohio with a permanent campus. For six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor&rsquo;s and master&rsquo;s degree programs.
Since 1963, one in four Lorain County residents have taken classes at LCCC and more than 43,000 have earned a degree. LCCC was recently ranked in the top 10% of most affordable colleges in the nation and more than 90% of LCCC graduates live and work in Northeast Ohio. 45% of Lorain County&rsquo;s high school graduates earn college credits through LCCC&rsquo;s high school dual enrollment programs. LCCC also partners with more than 700 employers and offers 170 industry-recognized credentials to better prepare the workforce for the future.
LCCC is a dynamic, student-centered college intentionally designed to support individuals with balancing multiple roles on their path to college completion. 85% of LCCC students work while attending college, with majority working at least half-time. The average age of LCCC&rsquo;s students is 24, and many bring life experiences that include caring for dependents, serving in the military, or completing some prior college. Over 80% of LCCC students received financial assistance through grants and scholarships, and LCCC has been nationally recognized for holistic, fully integrated services and commitment to student success.
Lorain County Community College seeks to hire and employ locally whenever possible. Employees should reside in Ohio, where they can be responsive to on-campus work requirements, and within a reasonable commuting distance of their work location.</div>

Part-Time Staff Associate, Engineering, Business and Information Technologies

Insperity

<div>Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. 
Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. 
We&rsquo;ve earned recognition time and again as a top place to work&mdash;named among the best by respected organizations like Glassdoor and U.S. News &amp; World Report. We&rsquo;re also proud to be recognized for one of the country&rsquo;s Top 50 Midsize Early Talent Programs through RippleMatch&rsquo;s Campus Forward Awards. There&rsquo;s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.
Why Insperity?
Flexibility: Over 80% of Insperity&rsquo;s jobs have flexibility. We want your time to have balance, whether it&rsquo;s spent with coworkers, clients, family or your community.
Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health &amp; wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.
This position is responsible for ongoing support of all Insperity Business Performance Solutions (BPS) products to existing clients.
Responsibilities:<ul><li>
Performs remote software support for clients on BPS solutions which could include, but is not limited to:</li><li>
Answering phones politely, efficiently, and directing calls to appropriate department, or the voice mail system when necessary. Continuously monitoring the general voice mailbox.</li><li>
Maintaining client information in Client Record Management system.</li><li>
Providing backup phone support for other Technical Support teams.</li><li>
Monitoring appropriate email inboxes and providing excellent email technical support.</li><li>
Modifying setup to support changes in the client&rsquo;s business rules.</li><li>
Using software diagnostics tools to troubleshoot client software issues.</li><li>
Retraining clients on software.</li><li>
Providing technical support via telephone or online on any BPS product purchased by client, including custom programming as purchased and documented.</li><li>
Documents all client interaction on a per incident basis.</li><li>
Logs software issues and provides temporary known workarounds as needed.</li><li>
Works with customers to optimize their experience with BPS solutions.</li><li>
Handles business sensitive information with appropriate confidentiality.</li><li>
Tracks process to ensure that unresolved tickets are escalated to appropriate individual based on established guidelines and procedures.</li><li>
Monitors appropriate email inboxes and provides excellent email technical support.</li><li>
Works to improve customer satisfaction and increase customer reference-ability.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s Degree or equivalent experience is required.</li><li>
Technical support experience is preferred.</li><li>
Experience in the operation of a multi-line telephone console is preferred.</li><li>
Excellent communication skills, both verbal and written.</li><li>
Solid interpersonal skills to interface with co-workers and customers.</li><li>
Ability to manage multiple tasks to completion with minimal supervision.</li><li>
Basic understanding of various Internet browser technologies</li><li>
Knowledge of web-based software solutions</li><li>
Knowledge of Microsoft Windows and Apple operating platforms.</li><li>
Strong analytical thinking skills and process-driven work habits.</li><li>
Basic knowledge of CRM systems and usage.</li><li>
Ability to effectively communicate with technical and non-technical staff in both written and verbal format.</li><li>
Ability to work alone and collaborative, with technical personnel as needed.</li><li>
Ability to multi-task and prioritize projects in a fast-paced, deadline-driven environment.</li></ul>
At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</div>

Associate Technical Support Specialist

Baptist Health South Florida

<div>Baptist Health is the region&rsquo;s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we&rsquo;ve been named one of Fortune&rsquo;s 100 Best Companies to Work For, and in the 2024-2025 U.S. News &amp; World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients&rsquo; shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact &ndash; because when it comes to caring for people, we&rsquo;re all in.<h2 class="jobSectionHeader">
Description:</h2> 
Assist with research and help identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits. Talk clients through a series of actions, either via phone, email or chat, until they have solved a technical issue. Properly escalate unresolved issues to senior team members. Provide prompt and accurate feedback to customers. Refer to internal database or external resources to provide accurate tech solutions. Ensure all issues are properly logged. Prioritize and manage several open issues at one time. Follow up with clients to ensure their IT systems are fully functional after troubleshooting. Prepare accurate and timely reports. Assist with documenting technical knowledge in the form of notes and manuals. Estimated pay range for this position is $23.21 - $30.17 / hour depending on experience.<h2 class="jobSectionHeader">
Qualifications:</h2> 
Degrees:
<ul><li>Bachelors.</li></ul>
Additional Qualifications:
<ul><li>Bachelors Degree in Information Technology, Computer Science, or relevant field.</li><li>
Minimum of 1 year proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.</li><li>
1-5 years experience preferred.</li><li>
Hands on experience with Windows/Mac OS environments.</li><li>
Knowledge of computer systems, mobile devices, and other tech products.</li><li>
Ability to diagnose and troubleshoot basic technical issues.</li><li>
Familiarity with remote desktop applications and help desk software.</li><li>
Excellent problem solving and communication skills.</li><li>
Ability to provide step-by-step technical help, both written and verbal.</li></ul>
Minimum Required Experience: 1 Year 
EOE, including disability/vets</div>

Associate Support Engineer, Technology and Digital

Bridgewater State University

<div><div>Assistive Technology Specialist, Staff Associate</div> 

Department Summary: 
<div>
From Bridgewater State Universitys inception in 1840 by Horace Mann as one of the first normal schools in America to the current day, BSU has worked to ensure that our students receive an accessible, affordable, and exceptional education. BSU aspires to be the leader in our mission class for closing equity gaps for Black/Cape Verdean, Latinx, Native American, Asian, and other students of color. BSUs institutional values, the work of the Presidents Special Task Force on Racial Justice, and leadership of the Leading for Change Higher Education Diversity Consortium underscore the campus commitment to racial equity and other forms of social justice.</div><div></div><div> 
Bridgewater State University is committed to ensuring all individuals have equal access to its programs, services, and community. Should a student experience a barrier to full participation related to an impactful diagnosis, they are encouraged to collaborate with Student Accessibility Services (SAS) to explore accommodations and resources can help them achieve their goals.</div><div>
Student Accessibility Services (SAS) is one of three departments comprising the Academic Achievement Center (AAC), the largest hub of student academic support services at Bridgewater State University. 
</div><div>
SAS is comprised of Professional Staff, Graduate Assistants, and Student Employees committed to a shared mission and vision:</div><ul><li>Our mission is to empower students with disabilities to access their university experience through advocacy and accommodation.</li><li>Our vision is an accessible, connected campus that celebrates all identities and experiences of the BSU Community</li></ul> 

Position Summary: 
<div>
We are looking for all applicants who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. 
 
The Assistive Technology Specialist is responsible for identifying, implementing, and supporting the use of appropriate assistive technologies and related resources to meet students accessibility needs. This role oversees the peer notetaker process and coordinates the provision of alternative format materials. In addition, the Assistive Technology Specialist collaborates with BSU Testing Services to support efficient proctoring of traditionally accommodated exams and directly manages the proctoring of exams that require non-traditional accommodations.</div><div>
As a member of the Student Accessibility Services team, this position serves as a key agent in promoting equality, empowering advocates, and contributing to an accessible experience for all members of the Bridgewater State University community. 
 
Supervision Received: Reports to the Director, Student Accessibility Services. 
Supervision Exercised: May assist in the oversight and professional development of graduate assistants and student employees. 
 
Standard Schedule: Monday - Friday: 9:00 am - 5:00 pm, with some flexibility within normal business hours. (Some evenings and weekend hours are required) 
This position is located on campus in Bridgewater, MA. 
(Eligible for a hybrid schedule in accordance with BSU remote work policy after 90 days) 
 
This position is an exempt, APA unit position and is subject to the terms of that union agreement.</div> 

Position Type: APA Professional 
 
Essential Duties: 
<div>
In this role, the candidate will have the opportunity to: 
</div><ul><li>
Actively advance a culture of accessibility, inclusivity, disability rights &amp; advocacy throughout the Bridgewater State University community.</li><li>
Serve as the primary contact person for community-members with questions or need for technical assistance related to assistive technology, accommodated test proctoring, alternative format conversion, and/or peer notetaking.</li><li>
Contribute to the creation of innovative and practical solutions to address current and emerging student needs, including those pertaining to student use of assistive technology.</li><li>
Meet with students to evaluate assistive technology or other related needs, provide students with appropriate AT or related resources, and offer ongoing support.</li><li>
Manage a caseload (as assigned) of students receiving support via the SAS Office, including facilitation of the interactive and ongoing process of establishing reasonable accommodations.</li><li>
Develop and deliver active and passive assistive technology trainings and related materials to individuals and groups throughout the campus community.</li><li>
Maintain case files and confidential student records through various databases.</li><li>
Make informed recommendations related to the procurement of current and relevant assistive technologies and related resources to enhance student accessibility, monitoring contract terms and initiating procurement process in a timely manner.</li><li>
Actively contribute to the development and implementation of processes and resources necessary to accomplish the goals and philosophy of the department and the University.</li><li>
Monitor, maintain, and manage department technology (hardware and software) inventories, including overseeing required updates, repair, and replacement as needed.</li><li>
Obtain/create alternative format materials as needed, maintaining a library and tracking data on converted accessible documents.</li><li>
Support the accommodated testing practices of BSU Testing Services, directly managing the proctoring of non-traditionally accommodated exams at Student Accessibility Services.</li><li>
Oversee the functions of the Peer Notetaker request, hiring, provision, and compensation process.</li><li>
Participate in and/or lead University based working groups, committees, events, or other activities as assigned/interested.</li><li>
Represent Student Accessibility Services at on campus and community-based events and activities that may include admissions events, prospective students activities, cross-campus collaborative programming, SEPAC presentations, etc.,</li><li>
Contribute to the marketing and online presence of the office via multiple platforms (print, social media, BSU-specific applications, etc.,).</li><li>
Collect and report data regarding accommodation statistics.</li><li>
Support the development and implementation of departmental programming.</li><li>
Perform other professional tasks as assigned.</li></ul> 

Required Qualifications: 
<ul><li>Student Accessibility Services (SAS) is committed to finding the best candidate for this job and acknowledges that the best candidate may be one who comes from a unique educational or career path. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply if you believe you have a combination of education and experience to meet the qualifications described.</li></ul> 
<ul><li>Bachelors Degree in related field plus a minimum of two (2) years of experience.</li><li>Knowledge of and training in assistive technology</li><li>Experience communicating with students and interpreting disability documentation to identify barriers.</li><li>When monitoring exams, must be able to observe, facilitate, review, and assess the entire testing process. This may include scribing dictated responses.</li><li>Skilled in utilizing and maintaining complex, multi-functional databases</li><li>Knowledge of alternative format texts and media, with experience adapting materials</li><li>Familiarity with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and the Americans with Disabilities Amendments Act of 2008 as they apply to postsecondary education.</li><li>Excellent oral and written communications skills to communicate effectively with faculty, staff, students, and other stakeholders in individual and group settings.</li><li>Strong computer skills; ability to work with Microsoft Office products and student information systems.</li><li>Familiarity with case histories, psycho-educational, neuro-psychological, and medical assessments.</li><li>High degree of personal and professional integrity, respect for privacy and confidentiality, and a sense of ethics.</li><li>Experience with and an ongoing commitment to working effectively with and across diverse communities, including specific experience with one or more of the following identities/communities: People with both visible and invisible disabilities, people of color, minoritized groups and immigrant populations, people of various gender and sexual identities and expressions, first-generation students, people from economically disadvantaged backgrounds.</li></ul> 

Preferred Qualifications: 
<div>
Masters Degree
 
Knowledge of and training in assistive technology, particularly technologies related to the higher education environment. 
Experience with de-escalation strategies and mental health first aid. 
<ul><li>Experience in analyzing case histories and interpreting psycho-educational, neuro-psychological and medical assessments.</li><li>Experience with Banner, Qualtrics, Clockwork, Navigate</li><li>Experience with Clockwork, Read &amp; Write, Blackboard Ally, Microsoft Stream, augmented listening systems/hearing assistive technology, ZoomText, Sonocent, JamWorks, MuseScore, accessible PDFs, etc.,</li></ul></div> 

Work Environment: 
<div>
Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities. To request a reasonable accommodation for the application process, please complete and submit this electronic form: https://cm.maxient.com/reportingform.php?BridgewaterStateUniv&amp;layout_id=18</div> 

Special Conditions for Eligibility: 
<div>
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer. 
 
This position is not eligible for H-1B sponsorship.</div> 

Salary Range: $65,000-$70,000 
Posting Number: S01307P 
Open Date: 04/10/2026 
Close Date: 05/10/2026 
Open Until Filled: No 
 
Special Instructions to Applicants: 
<div>
Please note the following information is required to complete your application for this position: 
<ul><li>Resume</li><li>Cover Letter</li><li>A minimum of one (1) employment history entry.</li><li>A minimum of three (3) professional reference entries.</li></ul></div> 

To apply, visit https://jobs.bridgew.edu/postings/32067 
<div>
Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.</div> 
jeid-18e5106c24f3d14d88c76ff74d072c01</div>

Assistive Technology Specialist, Staff Associate

<div><div>ADP is hiring an Associate Client Support Consultant.
<ul><li>Are you ready to join a company offering career advancement opportunities throughout your career journey?
</li><li>Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
</li><li>Are you looking for an inclusive environment with a culture of collaboration and belonging?
</li></ul>If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change - your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
<div>Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
</div><div></div><div>Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
</div><div></div><div>Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
</div>TO SUCCEED IN THIS ROLE: Required Qualifications
<ul><li>At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
</li><li>You can work overtime hours during peak seasons.
</li></ul>A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
<ul><li>Experience noted above, OR
</li><li>Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.</li>
</ul></div>YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
<ul><li>Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
</li><li>Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
</li><li>Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
</li><li>Continuously learn through ongoing training, development, and mentorship opportunities.
</li><li>Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
</li><li>Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
</li><li>Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
</li><li>Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
</li></ul>What are you waiting for? Apply now!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

Associate Client Support Consultant

Macy's

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As an Administrative Support Team (AST) Colleague, you play a vital role in keeping the store running smoothly behind the scenes. You&rsquo;ll support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. From overseeing scheduling and managing cash office operations to facilitating the new hire onboarding process and supporting colleague engagement, your work enables store leadership and teams to focus on delivering exceptional customer service.

You&rsquo;ll serve as a key point of contact for both store colleagues and leadership, acting as a liaison for HR-related matters, coordinating new hire paperwork, onboarding, and training sessions. Your role also includes maintaining store recognition programs, distributing reports, balancing the vault and supporting maintenance requests. With professionalism, discretion, and attention to detail, you help ensure a well-organized and supportive store environment.

How our Selling Colleagues spend their day&hellip;
<ul>
<li>Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the office is clean, organized, and prepared for colleagues and customers. Before getting started, they review their team priorities - so they&rsquo;re fully informed and ready to engage, educate, and sell with confidence.</li>
<li>On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.</li>
<li>They always Finish Strong - ensuring every task is completed accurately and professionally, whether finalizing reports, supporting new hires, or wrapping up daily operations. They follow through with care, communicate clearly, and end each interaction - whether with colleagues, candidates, or partners - with a sincere thank-you and a personal touch.</li>
<li>We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li>
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
</ul>
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are
<ul>
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
<li>Must be able to:
<ul><li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
<li>Read and understand employment policies and safety rules/procedures in English</li>
</ul></li><li>Be comfortable communicating and collaborating with customers and colleagues</li>
<li>Meeting daily sales goal challenges</li>
<li>Enjoy meeting people, learning about them, and sharing information</li>
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics</li>
<li>You can handle electronic devices with no problem</li>
<li>1-2 years related experience required</li>
</ul>
Essential Physical Requirements You Will Perform
<ul>
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li>
<li>Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Administrative Support Team Associate, Summerlin - Full Time

Alykas

About the RoleThe Senior Microsoft &amp; Cloud Engineer will lead the design, administration, and optimization of secure Microsoft and cloud environments for enterprise clients. This role serves as a senior escalation point for complex cloud and identity issues while driving security-first architecture, operational maturity, and cloud governance initiatives.The ideal candidate possesses deep hands-on expertise in Microsoft 365, Azure, and/or AWS, thrives in multi-tenant or MSP environments, and demonstrates strong leadership, security awareness, and client communication skills.Key ResponsibilitiesTechnical Leadership &amp; Escalation<ul><li>Serve as Tier 3 escalation support for complex Microsoft 365, Azure, and cloud-related incidents</li><li>Lead root cause analysis and remediation of high-impact security and infrastructure events</li><li>Mentor and guide Tier 1 and Tier 2 engineers</li><li>Participate in architectural reviews, risk assessments, and change advisory processes</li></ul>Secure Cloud Infrastructure Management<ul><li>Architect, deploy, and manage secure Azure and/or AWS environments</li><li>Administer virtual networks, VPNs, firewalls, and hybrid connectivity solutions</li><li>Design high-availability, backup, and disaster recovery strategies</li><li>Optimize cloud performance, cost efficiency, and security posture</li></ul>Microsoft 365 &amp; Endpoint Security<ul><li>Oversee Microsoft 365 tenant configuration, governance, and compliance</li><li>Support Exchange Online, SharePoint Online, Teams, and Intune</li><li>Lead tenant migrations and hybrid identity deployments</li><li>Implement security baselines and regulatory compliance controls</li></ul>Identity &amp; Zero Trust Security<ul><li>Design and troubleshoot Azure AD / Entra ID environments</li><li>Configure and manage Conditional Access, MFA, Identity Protection, and PIM</li><li>Support Zero Trust architecture implementations</li><li>Conduct security posture reviews and recommend remediation strategies</li></ul>Automation, Documentation &amp; Continuous Improvement<ul><li>Develop and maintain detailed technical documentation and SOPs</li><li>Automate cloud administration tasks using PowerShell or scripting tools</li><li>Contribute to internal knowledge base and operational process improvements</li><li>Support cybersecurity initiatives aligned with industry best practices</li></ul>Qualifications<ul><li>5+ years of hands-on experience in Microsoft 365 and Azure administration</li><li>Strong experience managing Azure and/or AWS cloud deployments</li><li>Experience working in multi-tenant or MSP environments preferred</li><li>Advanced understanding of networking concepts including DNS, routing, firewalls, and VPNs</li><li>Strong troubleshooting, analytical, and problem-solving skills</li><li>Excellent written and verbal communication skills</li><li>Security-first mindset with strong attention to detail</li></ul>Preferred Certifications<ul><li>Microsoft Certified: Azure Administrator Associate (AZ-104)</li><li>Microsoft Certified: Azure Solutions Architect Expert (AZ-305)</li><li>Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)</li><li>AWS Solutions Architect Associate</li><li>Microsoft Security Certifications (SC-200, SC-300, SC-100)</li></ul>Why Join Alykas<ul><li>Work with a cybersecurity-focused, innovation-driven team</li><li>Exposure to enterprise-scale cloud and security environments</li><li>Career growth and certification support</li><li>Collaborative culture with strong technical leadership</li><li>Competitive compensation and benefits</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Senior Microsoft and Cloud Engineer

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