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Technical Associate - Application Support

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

About the Role

We are seeking a hands-on Frontend Engineer with strong expertise in React and modern web technologies to build scalable, performant, and intuitive user interfaces. You will be responsible for developing front-end features for GenAI-powered applications, ensuring seamless integration with backend APIs, and driving best practices in UI/UX and performance optimization.

This role is ideal for engineers passionate about building scalable web apps and contributing to innovative AI-enabled enterprise platforms.

Key Responsibilities

• Frontend Development
• Design and build responsive, user-friendly web applications using React and related libraries/frameworks.
• Integrate frontend applications with Python/FastAPI backends and APIs.
• Ensure high performance, scalability, and maintainability of the codebase.
• Application Architecture & Scalability
• Implement reusable components, state management and modular design.
• Apply performance optimization techniques for large-scale applications.
• Ensure frontend follows best practices in security, accessibility, and cross-browser compatibility.
• Collaboration & Agile Execution
• Work closely with backend engineers, squad leads, and designers to deliver end-to-end features.
• Participate in requirement discussions, sprint planning, and code reviews.
• Quality & Testing
• Write unit and integration tests for frontend components (Jest, React Testing Library).
• Ensure frontend delivery meets defined acceptance criteria and quality benchmarks.
• Support QA engineers during functional and regression testing cycles.

Required Skills & Experience

• Technical Expertise (Hands-On)
• Experience in frontend engineering with strong proficiency in React.
• Experience with state management libraries .
• Strong knowledge of API integration, JSON handling, and async data flows.
• Experience in scaling frontend applications (modular design, performance tuning, caching strategies).
• Additional Skills
• Exposure to GenAI-based applications (LLM integration, AI-driven UIs) is a plus.
• Familiarity with AWS services (CloudFront, S3 hosting, API Gateway integration).
• Understanding of CI/CD pipelines for frontend deployments.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Cisco Certified Network Associate (CCNA) - Netmetrix SolutionNetmetrix Solution, Oracle Certified Implementation Specialist (Oracle Cloud) - OracleOracle

Required Skills

Agile Methodology, Collaboration Tools, Design Thinking, Inclusion, ITIL Framework, ITIL Practices, Microsoft Access VBA, Personal Effectiveness, Process Automations, Release Management, Robotic Process Automation, Technical Support, Unix Shell Scripting

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Application Support

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.