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technical support engineer

Putzmeister Türkiye

<div>
 
 
 QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 University degree preferably in Mechanical Engineering,
 </li>
 <li>
 Minimum 3 years experience of general after sales process of Construction / Earth Moving Equipment such as technical support, warranty management, service,Excellent command of written and spoken English ( German would be an asset )
 </li>
 <li>
 Proficiency in MS Office applications SAP,
 </li>
 <li>
 No restriction in travelling,
 </li>
 <li>
 Excellent interpersonal skills and communication skills,
 </li>
 <li>
 Teamwork oriented,
 </li>
 <li>
 Completed military obligation for male candidates,
 </li>
 <li>
 Able to live in &Idot;stanbul.
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 <ul>
 <li>
 Providing technical support for customers, dealers, sales and service team and group companies for all Construction / Earth Moving Equipment,
 </li>
 <li>
 Supporting to technical trainings process,
 </li>
 <li>
 Supporting retrofit actions,
 </li>
 <li>
 Supporting trouble shooting process,
 </li>
 <li>
 Reporting field feedbacks,
 </li>
 <li>
 Warrantly management - answer warrantly claims that comes from customers and dealers; follow up claim procedures between suppliers,
 </li>
 <li>
 Entering datas of all technical information by using SAP system,
 </li>
 <li>
 Supporting customers, dealers, sales and service team about new products,
 </li>
 </ul>
 
 
</div>

Technical Support Engineer

Siemens

<div><div>As a Technical Support Specialist in Siemens eMobility call center, you will serve as the first point of contact for customers experiencing issues with electric vehicle (EV) charging stations. Your primary responsibility is to provide prompt, professional, and technically sound support to ensure minimal downtime and a positive customer experience. You will perform basic troubleshooting, escalate complex issues, and contribute to the efficient operation of our EV charging infrastructure. 
What part will you play?
<ul><li> Provide remote advanced technical support and root cause analysis for EV charging systems.</li><li> Support integration efforts between EV chargers, vehicles, and backend systems.</li><li> Manage and resolve technical escalations efficiently.</li><li> Maintain and monitor product performance and maintenance standards.</li><li> Ensure compliance with industry standards, safety regulations, and internal quality protocols.</li><li> Maintain detailed documentation of support cases, resolutions, and technical learnings.</li><li> Collaborate with Product Champions and R&amp;D teams to address recurring product issues and contribute to product enhancements.</li><li> Provide feedback and training to frontline support teams to improve first-contact resolution rates.</li><li> Accountability for adherence to operational key performance indicators (KPIs) in case management, including metrics such as Mean Time to Resolve (MTTR) and compliance with customer-specific Service Level Agreements (SLAs).</li><li> Occasionally, it can be needed to travel on-site to provide expert support, with the need to travel abroad.</li></ul>
Objectives are:<ul><li> Deliver timely and accurate solutions to technical problems.</li><li> Identify and eliminate root causes of recurring issues.</li><li> Drive continuous improvement in product reliability.</li><li> Strengthen field support through deep technical expertise.</li><li> Serve as the escalation point for field issues to the Product Champion.</li></ul> 
What do I need to qualify for this job?<ul><li> Candidates should be engineers, preferably with a degree in Electrical Engineering.
</li><li> A strong background in one or more of the following areas is highly desirable: electronics, information technology (IT), energy systems, or communication technologies.</li><li> Relevant technical support experience is preferred.</li><li> Exceptional communication skills, with a good level in both written and spoken English.</li><li> High sense of customer orientation with excellent problem solving skills.</li></ul></div><div> 
What we offer<div>
<ul><li>Speak up Culture</li></ul>
<ul><li>Respectful Workplace</li></ul>
<ul><li>Being part of a global work environment</li></ul>
<ul><li>Attractive remuneration package</li></ul>
<ul><li>Excellent recognition tools providing spot awards</li></ul>
<ul><li>Learning &amp; Development opportunities for both personal and professional growth</li></ul>
<ul><li>Leave days for parents and a variety of flexible working models that allow time off for yourself and your family</li></ul>
<ul><li>Creche allowance for mothers</li></ul>
<ul><li>Share matching programs to become a shareholder of Siemens AG</li></ul>
<ul><li>Remote working and remote living flexibility only for relevant positions</li></ul>
<ul><li>Find more benefits here</li></ul>
</div>Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
&ldquo;At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow&lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds&rdquo;
As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.
Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.
Please find more information from our web site:
https://new.siemens.com/tr/tr.html 
Contact 
If you need more information please don't hesitate to contact us. 
+90 216 459 20 00
https://new.siemens.com/tr/tr/genel/iletisim.html 
insanorganizasyon.tr@siemens.com
www.instagram.com/siemensturkiye
https://m.youtube.com/user/Siemens
http://www.twitter.com/siemensturkiye
http://www.facebook.com/siemensturkiye
#LI-HYBRID</div></div>

Remote Technical Support Engineer

Kron

<div>
 
 We are looking for an
 
 Operation &amp;
 
 
 Support Engineer
 
 to be employed in our
 
 &Idot;stanbul
 
 office.
 
 
 
 
 
 Duties And Responsibilities
 
 <ul>
 <li>
 Supporting Kron solutions deployed in telecommunications operators &amp; big enterprise customers to solve the customer problems related with different products.
 </li>
 <li>
 Create and maintain a high standard of operational excellence in global systems support.
 </li>
 <li>
 Oversee the effectiveness and success of all system support services
 </li>
 <li>
 Develop, implement, and maintain policies, procedures, and training plans for resource administration and proper usage.
 </li>
 <li>
 Provide guidance and technical expertise on issues encountered within the systems.
 </li>
 <li>
 Establish and maintain effective communication with local and global customers and vendors.
 </li>
 </ul>
 
 
 
 
 Key Qualifications
 
 <ul>
 <li>
 Must have Bachelor&rsquo;s degree or higher in Engineering, Information Technology, or related discipline.
 </li>
 <li>
 2+ years of enterprise system and software support experience with strong focus on java application log analysis, troubleshooting, and root cause investigation in production environments.
 </li>
 <li>
 Hands-on experience in Linux/Unix environments is required, including strong knowledge of Unix commands and bash scripting.
 </li>
 <li>
 Must have hands-on experience in
 
 Linux/Unix operating systems
 
 for system and application support.
 </li>
 <li>
 Ability to prioritize and manage multiple tasks in a fast-paced environment
 </li>
 <li>
 Knowledge of estimating levels of effort and managing projects through to completion.
 </li>
 <li>
 Excellent organizational, supervisory, communication, collaboration, and analytical skills.
 </li>
 <li>
 Must have excellent verbal and written communication skills.
 </li>
 <li>
 Must be willing to travel and spend periods of time at various sites.
 </li>
 <li>
 Experience communicating and working with external customers and 3rd party vendors
 </li>
 <li>
 Self-motivated, adaptable, and able to approach problems from different perspectives.
 </li>
 <li>
 Ability to work independently as well as part of a team
 </li>
 <li>
 Experience working in a 24-7 Production environment
 </li>
 <li>
 Experience communicating with 3rd party vendors.
 </li>
 </ul>
 
 
 
 
 Preferred Experience (Alongside Core Requirements)
 
 <ul>
 <li>
 Database knowledge/experience.
 </li>
 <li>
 Networking knowledge/experience.
 </li>
 <li>
 Prior experience working directly with telecom operators or large enterprise customers.
 </li>
 </ul>
 
 
</div>

Operation & Support Engineer

Medicals International

<div>
 
 We are looking for a motivated individual to handle the technical support of equipment by demonstrating, installing, and following up on equipment maintenance. They will be receiving calls from customers related to the repair/maintenance of equipment. Moreover, they will be completing regular preventive maintenance (as per a complete cycle) of the installed units as per the contracts or as instructed. During which a comprehensive service report must be filled out, signed by the customer, filed into the related office, and copies sent to headquarters.
 
 
 
 
 
 Technical Function:
 
 
 
 
 
 1. Becoming highly knowledgeable &amp; specialized about company equipment
 
 
 2. Attending training efficiently
 
 
 3. Installing equipment in assigned territories or assisting the Territory Manager in installation &amp; demonstrations
 
 
 4. Demonstrating the equipment operation and assisting customers in operating it as per agreement specifications
 
 
 5. Responding to customer&rsquo;s &amp; clients request efficiently and as fast as possible
 
 
 6. Keeping all machines in his/her territory functioning as per manufacturer specs and recommendations.
 
 
 7. Running field operations, offering technical support and troubleshooting on site issues
 
 
 8. Handling equipment maintenance issues or refer to the Chief Engineer for major maintenance.
 
 
 9. Providing necessary training for colleagues, practitioners and assistants about products and their use by assisting in operations &amp; doing demonstrations &amp; presentations.
 
 
 10. Attending surgeries on regular basis to support the doctor&rsquo;s or assistant&rsquo;s queries and show follow-up on products sold.
 
 
 11. Performing wet labs on regular basis to demonstrate product advantages.
 
 
 12. Keeping a professional image of the company by having high work ethics, superior product knowledge and solid information about products, procedures &amp; competition and by spreading knowledge.
 
 
 13. Taking care of the equipment and repair tools in consignment with him and keep record/note of its check list.
 
 
 14. Handling customers&rsquo; complaints professionally after referring to Chief Engineer.
 
 
 15. Meeting with clients and stakeholders.
 
 
 16. Taking personal responsibility for answering customers&rsquo; queries knowledgeably.
 
 
 17. Making all efforts and queries to know about all the competitive products inside-out starting with composition, packaging, prices &amp; offers.
 
 
 18. Gaining knowledge in the operation of all machines to be able to immediately detect any malfunction and correct as needed
 
 
 19. Mitigating risk, ensuring compliance and evaluating environmental impact.
 
 
 
 
 
 Special Conditions for the Job:
 
 
 
 
 <ul>
 <li>
 Able to attend surgeries &amp; assist in them if needed
 </li>
 <li>
 Constant research &amp; readings are a must, to be updated on any new releases of machine updates.
 </li>
 <li>
 Flexible &amp; always ready because the nature of the job requires constant traveling &amp; mobilization.
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Holding a Bachelor Degree of Biomedical engineer, MBA is a plus
 </li>
 <li>
 0-2 years of field service experience
 </li>
 <li>
 Proven previous experience in ophthalmology field
 </li>
 <li>
 Good knowledge of Microsoft Office &amp; hardware use
 </li>
 <li>
 Good knowledge of eye anatomy &amp; characteristics
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Time Management skills
 </li>
 <li>
 Good presentation skills
 </li>
 <li>
 Researching Skills
 </li>
 <li>
 Organized &amp; adaptable
 </li>
 <li>
 Eager for learning
 </li>
 </ul>
 
 
 
 
 Thank you!!
 
 
 
 
</div>

Field Services Engineer

CONTEC MEDICAL SYSTEMS USA INC.

<div>
 
 
 About Us
 
 
 
 
 
 
 Contec Medical System USA Inc. is a global provider of advanced medical technology solutions. We are committed to delivering innovation and high-quality service to healthcare providers and distributors worldwide. As part of our Turkey operations, we are looking for a skilled Technical Engineer to provide professional technical support and customer service in both pre-sales and after-sales processes.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Resolve pre-sales and after-sales service issues for customers, ensuring a seamless customer experience.
 </li>
 <li>
 Assist the sales team in providing technical product support to customers both online and offline.
 </li>
 <li>
 Deliver on-site technical training and product installation services when required.
 </li>
 <li>
 Collaborate with the sales and e-commerce teams to strengthen customer satisfaction and product performance.
 </li>
 <li>
 Document customer issues, provide feedback to R&amp;D, and support continuous product improvement.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Biomedical Engineering, Electronics, Medical Technologies, or a related field.
 </li>
 <li>
 Minimum 2 years of experience in a technical support, field service, or engineering role (preferably in the medical devices or healthcare technology sector).
 </li>
 <li>
 Strong knowledge of medical devices, diagnostic systems, or technical hardware/software troubleshooting.
 </li>
 <li>
 Ability and willingness to travel domestically and internationally for training, installation, and support.
 </li>
 <li>
 Excellent problem-solving and analytical thinking skills.
 </li>
 <li>
 Strong communication skills in English (written and spoken); additional languages are a plus.
 </li>
 <li>
 Ability to work independently in a remote environment, while maintaining strong collaboration with global teams.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 
 <ul>
 <li>
 A chance to join an international medical technology company with a growing presence in Turkey.
 </li>
 <li>
 Remote-based work with opportunities for professional travel and development.
 </li>
 <li>
 Competitive salary and benefits.
 </li>
 <li>
 Career growth and training opportunities in a global working environment.
 </li>
 </ul>
</div>

Teknik Mühendis

Rolls-Royce

<div><h2 class="jobSectionHeader">Job Description
</h2>As being one of the core brand of Rolls Royce Power Systems, Rolls Royce Solutions T&uuml;rkiye is equipped with the experience of more than 100 years on productions of diesel engines, manufactures and improves complete drive systems, Gas and Diesel Systems and their control / monitoring systems in wide range of product types and power ratings for heavy vehicles and equipment for construction and mining industry.
Key Accountabilities
<ul><li>Bachelor degree (Preferably; Mechanical, Electric &amp; Electronic Engineer, Naval Architecture or Marine Engineering)
</li><li>Having at least 3 years of relevant experience
</li><li>Fluent speaking and writing in English
</li><li>Knowledge of MS Office tools, Autocad and SAP applications
</li><li>Team player, self-motivated, result oriented
</li><li>Problem solver and analytic minded
</li><li>Strong relationship and high communication skills
</li></ul>We are looking for Application Specialist for Marmara Region of Turkey who have the following qualifications;
<ul><li>Conformity check of the engines and equipment in the first delivery stage
</li><li>Before the operation of the application system, documentation, necessary tools, preliminary and complete transfer to the work area
</li><li>Conducting technical preliminary customer visit within the scope specified in the contracts and checking and reporting of project suitability until that stage of the operations
</li><li>According to the RRPS regulations, coordinating with the customer side in accordance with the occupational health and safety in the light of the field visit reports and findings, completing and reporting the necessary fields
</li><li>Performing and reporting customer and users test of completed engines in accordance with RRPS regulations
</li><li>Providing technical support according to the customer demand in the completed applications
</li><li>Support Sales team
</li></ul><h2 class="jobSectionHeader">Job Category
</h2>Mechanical Systems
<h2 class="jobSectionHeader">Posting Date
</h2>27 Aug 2025; 00:08</div>

Application Specialist

Abbott

<div>Field Service Engineer - Istanbul / Izmir
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people&rsquo;s health. We&rsquo;re always looking towards the future, anticipating changes in medical science and technology.
The Opportunity
This position works at Istanbul or Izmir in the Abbott Molecular Division that we&rsquo;re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott&rsquo;s diagnostics instruments, providing lab results for millions of people. Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.
What You&rsquo;ll Do<ul><li><ul><li>Performing preventative maintenance interventions (Hardware and Software upgrades and repair interventions on molecular instrumentation)</li></ul></li><li>
. Installation and implementation of new systems in current and new customers sites.</li><li><ul><li>Troubleshoot Application and Instrumentation by telephone and on site, complaint logging and tracking in Call Management Systems.</li><li>Providing on-site customer support for software and hardware upgrade training.</li><li>Close cooperation with Application Support Specialists and the Commercial team to provide excellent customer service and support business growth.</li><li>Actively participating in Abbott Molecular conference calls, service summits, expert meetings and workshops.</li><li>Providing primary service and support to the defined territory.</li><li>Providing back-up service support outside of assigned territory as needed.</li><li>Maintaining and managing own tools and accessories needed to perform repairs and preventative maintenance. Including timely validations of tools according to defined procedures.</li><li>Maintaining and managing own Spare Parts Field Service inventory kits according to defined procedures.</li><li> Reporting to Service Management, including spare part usage report.</li><li>Represent Abbott in a professional manner.</li><li> Inform Service Management about prep happened in use of Abbott products.</li></ul></li></ul>
Required Qualifications<ul><li>
University degree in relevant discipline is a plus.</li><li>
Good knowledge of English (listening and writing).</li><li>
1-5 years of related work experience or equivalent combination of education and work experience.</li><li>
Strong problem-solving skills,</li><li>
Excellent customer service and communication skills.</li><li>
Willingness to travel in the assigned area.</li></ul>
Apply Now
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.</div>

Field Service Engineer - Istanbul / Izmir

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