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customer support engineer Jobs in Mangaluru

customer support engineer

technical support engineer

LTIMindtree

<div>
 <ul>
 <li>
 
 Job Description:
 
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 Strong communications skills
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 Excellent spoken and written English communication skills.
 </li>
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 Effective, polished interaction with customer to gather information quickly.
 </li>
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 explain customer responsibilities in resolving issue.
 </li>
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 communicate next steps and status; and inspire confidence.
 </li>
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 Demonstrable troubleshooting skills.
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 Cross-team collaboration.
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 Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).
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 Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.
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 Online Account/Login troubleshooting skills. Exploratory learning skills.
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 The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.
 </li>
 </ul>
 
 
 
 Regards
 
 
 Poornima P
 
 
 LTIMindtree
 
</div>

Customer Support Engineer

Amazon

<div>
 
 Description
 
 
 
 Are you passionate about automation, designing processes, simplifying work and launching innovative products using technology?
 
 
 We are looking for Process engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership.
 
 
 As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Selling Partner Identity Verification (SPIV) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with operations, product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps.
 </li>
 <li>
 Design, develop, test, launch and improve self-service software products such as Paramount workflows.
 </li>
 <li>
 Operate as a Subject Matter Expert on Amazon&rsquo;s internal authoring application and workflow engine to develop Paramount workflows.
 </li>
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 Engage with software development teams to understand and guide evolving program technology
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 Understand and leverage Amazon technology and services
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 Deep dive technical product or operational issues to propose and implement simple and effective solutions
 </li>
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 Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs).
 </li>
 <li>
 You persistently drive others to discover and resolve root cause when needed.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Selling Partner Identity Verification (SPIV) organization is focused on understanding and verifying exactly who we are doing business with (both vendors and sellers) and applying the right verification processes at every stage of their lifecycle. This includes identifying when/where identity changes take place (e.g., dormancy/reactivation, ownership changes, etc.) and re-verifying as needed, understanding which identities/entities are related to each other, and determining who we don&rsquo;t want to do business with or where we have risk. Given the importance of registration as our starting point to understand who Selling Partners are and who is operating the account, this team also owns the registration seller experience and policies
 
 
 We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Process Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon&rsquo;s bottom-line.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
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 2+ years of software development, or 2+ years of technical support experience
 </li>
 <li>
 Experience scripting in Python or Javascript
 </li>
 <li>
 Experience troubleshooting and debugging technical systems
 </li>
 <li>
 Experience with SQL databases (querying and analyzing)
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with AWS, networks and operating systems
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 16 SEZ
 
 
 Job ID: A2999284
</div>

Support Engineer

PhonePe

<div>
 
 
 Challenges
 
 
 
 Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking.
 
 
 
 Roles &amp; Responsibilities
 
 
 <ul>
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 Managing accounts during integration
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 &bull; Working with Products, Tech team and understand different product flow
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 &bull; Attending meetings/con calls with Merchant's Tech/Business team
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 &bull; Understanding Merchant's flow, requirements and suggesting the solution to them
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 &bull; Researching, diagnosing, troubleshooting and identifying solutions to resolve the merchant integration Issue.
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 &bull; Taking ownership of customer/merchant issues reported and seeing problems through to resolution
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 &bull; Ask merchant the targeted questions to quickly understand the root of the problem
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 &bull; Understanding Tech issues involved in integration &amp; Providing resolution
 </li>
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 &bull; Automate the process to solve the merchant integration issue and merchant requirements
 </li>
 </ul>
 
 
 Skillset required
 
 
 <ul>
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 Hands-on experience with Windows/Linux/Mac OS environments.
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 Python and SQL - Required for this role
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 Knowledge of any programming language (Ex: - PHP, JAVA, ASP.Net), platforms (Android, iOS).
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 Ability to diagnose and troubleshoot basic technical issues and to provide step-by-step technical help
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 Familiarity with remote desktop applications
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 Excellent problem-solving, communication skills
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 Good understanding of IT terminologies and concepts
 </li>
 </ul>
 
 
 Job Location &ndash; Bangalore
 
 
 
 
 Experience &ndash; 1 to 5 years
 
 
</div>

Product Solution Engineer (1+ YOE)

Morgan Stanley

<div>
 
 Profile Description
 
 
 
 We&rsquo;re seeking someone to join our team as (Associate) Python Programmer (Cross Platform Developer) who possess a high degree of technical problem-solving ability, to focus on our Cross Platform product suite. This individual will be required to perform weekend work and after hours work as well. We are looking for someone with exceptional technical skills in Python, Java and Linux environments with an understanding of mainframe environments. This individual will be part of a highly technical and interactive team that builds, tests, and operates software for cross environment access between our mainframe systems and distributed systems using a variety of vendor products as well as custom solutions to support and enhance the mainframe environment. This individual would be responsible for coding of new systems as well as maintenance and upgrading of existing applications.
 
 
 Part of the duties includes working with team members on implementation of new versions and product maintenance for the cross-platform product suite. Duties also include planning of projects and communications as related to specific projects. This individual will also be required to provide level 3 technical support for these products.
 
 
 We are looking for a highly motivated, team player with good communications skills and someone who possess a high degree of technical problem-solving ability, to focus on our Cross Platform product suite. This individual will be required to perform weekend work and after hours work as well.
 
 
 
 Enterprise_Technology
 
 
 
 Enterprise Technology &amp; Services (ETS) delivers shared technology services for Morgan Stanley supporting all business applications and end users. ETS provides capabilities for all stages of Morgan Stanley&rsquo;s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of employees. Application and end user functions are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database functions.
 
 
 
 Mainframe Computing (MC)
 
 
 
 Mainframe Computing Provides mainframe computing systems that offer the highest level of resiliency, security, data reliability, and operational risk reduction for financial transactional processing delivered via innovative operational practices and modern technical solutions
 
 
 
 Software Engineering
 
 
 
 This is Associate position that develops and maintains software solutions that support business needs.
 
 
 Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
 
 
 At Morgan Stanley India, we support the Firm&rsquo;s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm&rsquo;s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate &amp; Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there&rsquo;s ample opportunity to move across the businesses for those who show passion and grit in their work.
 
 
 Interested in joining a team that&rsquo;s eager to create, innovate and make an impact on the world? Read on&hellip;
 
 
 
 What You&rsquo;ll Do In The Role
 
 
 
 &gt; Agreeing to responsibilities for deliverables in project plans.
 
 
 &gt; Understanding requirements for the system components to be developed or updated.
 
 
 &gt; Creating and/or understanding conceptual and detailed designs for the system components being developed or updated.
 
 
 &gt; Coding additions or amendments to system components as directed by the project manager.
 
 
 &gt; Unit testing of new or amended code.
 
 
 &gt; Creating and executing test plans according to agreed project plans.
 
 
 &gt; Participating in implementation of new or amended systems.
 
 
 &gt; Escalation of issues as appropriate to the project manager
 
 
 &gt; Following working practices used within the team.
 
 
 &gt; Providing Level 3 support - possibly after hours.
 
 
 
 Specific Duties Include
 
 
 
 &gt; Reviewing project documentation to understand deliverables.
 
 
 &gt; Designing, coding, and testing new or amended system functionality.
 
 
 &gt; Creating system documentation as required.
 
 
 &gt; Working with other team members to ensure the success of the project.
 
 
 &gt; Providing status and progress updates to the project manager as required
 
 
 
 What You&rsquo;ll Bring To The Role
 
 
 
 &gt; At least 4+ years' relevant experience would generally be expected to find the skills required for this role.
 
 
 &gt; Technology Requirements include:
 
 
 &gt; JAVA - Angular J/S programming skills
 
 
 &gt; Python programming experience
 
 
 &gt; Linux/Unix Admin skills, with installation and configuration experience.
 
 
 &gt; Git experience with either GitHub or Bitbucket
 
 
 &gt; JIRA knowledge from a project management perspective
 
 
 &gt; Mainframe knowledge - Natural/Adabas or COBOL/DB2
 
 
 
 Desired Requirements Include
 
 
 
 &gt; Windows server Admin knowledge
 
 
 &gt; DB2/UDB Database knowledge
 
 
 &gt; Sybase and PostGres database knowledge
 
 
 &gt; C and C++ Coding and debugging experience.
 
 
 &gt; Knowledge of AFS / NFS setups and loading Roles and Responsibilities
 
 
 
 What You Can Expect From Morgan Stanley
 
 
 
 We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren&rsquo;t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you&rsquo;ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There&rsquo;s also ample opportunity to move about the business for those who show passion and grit in their work.
 
 
 To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
 
 
 Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
</div>

Python Programmer (Cross Platform Developer)_Associate_Software Engineering

Razorpay

<div>
 
 
 Role
 
 :
 
 
 Razorpay is seeking a seasoned professional to join our team as an Engineer- IT Asset
 
 
 Management. The ideal candidate will have a minimum of 1-2 years of IT Asset Management
 
 
 and procurement experience, a strong background in Asset life cycle, Asset Compliance,
 
 
 adhering to budget and Annual Operating Plan (AOP) , and working closely with Central
 
 
 Procurement &amp; Finance departments.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
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 Asset Tracking and Management: Maintaining a detailed inventory of all IT hardware
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 </ul>
 
 and software, including tracking their location, status, and ownership.
 
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 Lifecycle Management: Overseeing the entire lifecycle of IT assets, from initial
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 </ul>
 
 procurement to retirement, including tracking warranties, maintenance schedules, and
 
 
 disposal processes.
 
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 Software License Management: Managing software licenses, ensuring compliance
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 with licensing agreements, and optimizing software usage to avoid overspending or
 
 
 underutilization.
 
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 Compliance and Auditing: Ensuring that IT assets are compliant with relevant
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 </ul>
 
 regulations, company policies, and security standards. Conducting regular audits to
 
 
 verify asset accuracy and compliance.
 
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 Procurement and Disposal: Coordinating with procurement teams for acquiring new
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 </ul>
 
 hardware and software, and managing the disposal of outdated or decommissioned
 
 
 assets.
 
 <ul>
 <li>
 Collaboration and Communication: Working with various teams (IT, Product,
 </li>
 </ul>
 
 Engineering, Business, Finance, Procurement) to ensure smooth asset management
 
 
 processes, providing support and guidance on asset-related matters.
 
 <ul>
 <li>
 Documentation and Reporting: Maintaining accurate records of all IT assets,
 </li>
 </ul>
 
 including their specifications, configuration, and usage. Generating regular reports on
 
 
 asset status, usage, and compliance.
 
 <ul>
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 Cost Optimization: Identifying opportunities to optimize asset utilization, reduce costs,
 </li>
 </ul>
 
 and maximize the value of IT investments.
 
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 Problem Solving: Troubleshooting hardware and software issues related to IT assets,
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 </ul>
 
 providing support to end-users, and implementing solutions to improve asset
 
 
 performance.
 
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Experience IT Asset Management (ITAM) software like Manage Engine or
 </li>
 </ul>
 
 equivalent, Inventory Management, Ticketing tool, Compliance Monitoring and Data
 
 
 Analysis
 
 
 
 
 
 
 Qualifications
 
 :
 
 <ul>
 <li>
 Bachelor's degree in IT, CSE, Business Administration, Commerce, Science
 </li>
 <li>
 Minimum of 6 months into IT Asset &amp; Inventory Management, Procurement, focusing on
 </li>
 </ul>
 
 Asset compliance and budgeting.
 
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 Strong negotiation skills and the ability to manage multiple teams and vendors
 </li>
 </ul>
 
 simultaneously.
 
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 Good understanding of Hardware (servers, laptops), Network, Storage and
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 </ul>
 
 consumables.
 
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 <li>
 Excellent communication and interpersonal skills, with the ability to collaborate
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 </ul>
 
 effectively with internal and external stakeholders.
 
 
 
 
 
 Location: Bangalore, India
 
</div>

IT Engineer - Freshers

GKN Automotive

<div>
 
 Job Description
 
 
 
 
 Position: Calculation Engineer
 
 
 
 📍
 
 Location:
 
 Bangalore, India
 
 
 🔍
 
 Department:
 
 Engineering | Driveline Systems
 
 
 🌟 Why Join Us?
 
 
 At
 
 GKN Automotive
 
 , we don&rsquo;t just build driveline solutions&mdash;we drive innovation in the transition to electric mobility. Join our global engineering team and be part of shaping the future of automotive technology.
 
 
 Here&rsquo;s why you&rsquo;ll love working with us:
 
 
 💡
 
 Your Ideas Matter:
 
 Contribute your insights and creativity to global projects from day one.
 
 
 🌍
 
 Global Collaboration:
 
 Work alongside top international engineers as an equal, trusted team member.
 
 
 🌱
 
 Sustainability First:
 
 Play a key role in developing environmentally responsible technical solutions.
 
 
 ⚙️
 
 Cutting-Edge Tech:
 
 Support the development of next-gen driveline systems and electric drives.
 
 
 ⚖️
 
 Work-Life Balance:
 
 We believe freedom fuels performance&mdash;flexibility is built into our culture.
 
 
 📈
 
 Accelerated Growth:
 
 Learn from an experienced team and become a high-impact performer quickly.
 
 
 🔧 What You&rsquo;ll Do
 
 
 As a
 
 Calculation Engineer
 
 , your work adds real value through:
 
 
 Analysis of data and load assessments
 
 
 Product sizing for driveline systems
 
 
 Developing test procedures to support product development
 
 
 Driving technical innovation and supporting the transition to electric drives
 
 
 🎓 What You Bring
 
 
 A
 
 Master&rsquo;s
 
 or strong
 
 Bachelor&rsquo;s
 
 degree in Mechanical Engineering (or related fields)
 
 
 
 Minimum 2 Years Of Relevant Professional Experience
 
 
 
 Knowledge in areas such as:
 
 
 Structural Integrity, Fatigue &amp; Materials
 
 
 Driveline Components &amp; Vehicle Engineering
 
 
 Technical Statistics and basic Data Analytics
 
 
 Control Engineering (basic)
 
 
 💼 Your Strengths
 
 
 A responsible, pragmatic, and structured approach to work
 
 
 Excellent communication and presentation skills
 
 
 A strong sense of quality and reliability
 
 
 Ability to thrive in international, cross-functional teams
 
 
 Openness to innovation and change
 
 
 A customer-focused mindset and passion for product reliability
 
 
 💬 Ready to Make a Difference?
 
 
 If you're driven to innovate, eager to collaborate globally, and ready to engineer a better future&mdash;
 
 GKN Automotive is your place to grow.
 
 
 
 👉 Apply now and become a key player in the electrification of the automotive industry.
</div>

Calculation Engineer

Milestone Aluminium

<div>
 
 
 Job Title: Quantity Surveyor (QS) Engineer &ndash; Sales Engineering Department
 
 
 
 
 Department: Sales Engineering
 
 
 
 
 Reports To: Sales Engineering Head
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The QS Engineer will play a key role in supporting the Sales Engineering Department by preparing accurate cost estimates, material take-offs, and project budgets for fa&ccedil;ade projects. The role ensures commercial viability, competitive pricing, and alignment with project specifications to support successful bid submissions and sales strategies.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1.Tendering &amp; Estimation
 
 
 <ul>
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 Prepare detailed quantity take-offs for fa&ccedil;ade systems (aluminium, glass, cladding, etc.) from architectural and structural drawings.
 </li>
 <li>
 Develop cost estimates for materials, labor, equipment, subcontractors, and overheads.
 </li>
 <li>
 Support the preparation of tender documents, BOQs, and pricing strategies for new bids.
 </li>
 </ul>
 
 
 2.Sales Support
 
 
 <ul>
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 Assist the Sales Engineering team in preparing proposals, technical submissions, and cost comparisons.
 </li>
 <li>
 Provide commercial and technical support during client meetings, presentations, and negotiations.
 </li>
 <li>
 Work closely with design engineers to align estimates with technical feasibility and project requirements.
 </li>
 </ul>
 
 
 3.Budgeting &amp; Cost Control
 
 
 <ul>
 <li>
 Prepare project budgets and update forecasts based on project progress and design changes.
 </li>
 <li>
 Analyze cost variations and highlight risks or savings opportunities.
 </li>
 <li>
 Support value engineering initiatives to achieve cost efficiency without compromising quality.
 </li>
 </ul>
 
 
 4.Coordination &amp; Reporting
 
 
 <ul>
 <li>
 Liaise with procurement for material price checks and supplier quotations.
 </li>
 <li>
 Coordinate with project and operations teams to ensure cost estimates are realistic and executable.
 </li>
 <li>
 Maintain records of estimation data, benchmark costs, and market trends for reference in future bids.
 </li>
 </ul>
 
 
 Key Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Strong knowledge of fa&ccedil;ade systems (aluminium, glazing, cladding, curtain wall, etc.).
 </li>
 <li>
 Proficiency in estimation software, MS Excel, AutoCAD (basic).
 </li>
 <li>
 Analytical skills with attention to detail and accuracy.
 </li>
 <li>
 Commercial awareness and negotiation skills.
 </li>
 <li>
 Ability to work under tight deadlines and handle multiple bids simultaneously.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or Diploma in Civil Engineering / Quantity Surveying / Construction Management.
 </li>
 <li>
 3&ndash;6 years of experience in quantity surveying/estimation, preferably in the fa&ccedil;ade or construction industry.
 </li>
 <li>
 Prior experience in sales support or tendering will be an added advantage.
 </li>
 </ul>
</div>

Quantity Surveyor

Explore 698+ Technical support engineer in Mangaluru this September. Find roles across top companies and apply now to boost your career.