technology support specialist

University of Wisconsin–Madison

<div><p><i>Current employees: if you are currently employed at any of the universities of wisconsin, log in to workday to apply through the internal application process.</i></p><p></p><p>
Job category:</p>
Academic Staff<p></p><p>
Employment type:</p>
Regular<p></p><p>
Job profile:</p>
Service Coordinator I<p></p><p>
Job summary:</p><p>
The Technology Support Specialist collaborates with other library IT staff to ensure effective access to and use of library-provided services for UW&ndash;Madison and Universities of Wisconsin faculty, staff, students, and researchers. This position supervises and supports Help Desk student employees in triaging and resolving desktop support requests, calls, work tickets, and other inquiries. The specialist also develops, documents, and enhances workflows for technology troubleshooting and service delivery, supporting a large and diverse community of users.</p><p></p><p>
Reporting to the Technology Operations Manager, the specialist serves as a primary liaison between technology support teams and library stakeholders by communicating system updates and outages. The position manages service desk tools, administers Windows and macOS environments, coordinates system upgrades and automation efforts, and oversees asset tracking systems with a focus on improving inventory accuracy and efficiency.</p><p></p><p>
The successful candidate will perform a variety of duties, including, but not limited to:</p><ul>
<li><p>
Provides technical escalation support to student workers at library technology help desk locations.</p></li>
<li><p>
Acts as liaison between technology support staff and library partners and stakeholders, by communicating system changes and outages.</p></li>
<li><p>
Manages and administers service desk support tools to ensure effective management of documentation, support requests, work tickets, and other inquiries.</p></li>
<li><p>
Administers and supports Windows and macOS environments, including OS update planning, configuration management, and endpoint security.</p></li>
<li><p>
Plans, tests, and coordinates system upgrades, integrations, and automation efforts in partnership with other Library Technology Teams.</p></li>
<li><p>
Manages the technical environment for asset tracking, implementing automated solutions to optimize inventory workflows and data accuracy</p></li>
</ul><p></p><p>
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.</p><p></p><p>
This position is full-time, 100%.</p><p><br>
Ongoing/Renewable</p><p></p><p>
Key job responsibilities:</p><ul><li><p>
Assists with the development and monitoring of the unit budget (0%)</p></li></ul><ul><li><p>
Serves as the primary liaison to service vendors and stakeholders regarding service updates, offerings, issues, and concerns (20%)</p></li></ul><ul><li><p>
Assists in the development of strategic planning initiatives and unit objectives for information technology services (10%)</p></li></ul><ul><li><p>
Plans and directs the day-to-day operational activities for service development, implementation, and maintenance of assigned services and projects (20%)</p></li></ul><ul><li><p>
Develops and creates best practices and user documentation for end-user technology services for use in remote, hybrid, or in-person work circumstances (20%)</p></li></ul><ul><li><p>
Proposes, develops, and implements unit operational policies and procedures to align with unit strategies and objectives (30%)</p></li></ul><p></p><p>
Department:</p><p>
Libraries, Library Technology Group</p><p></p><p>
Compensation:</p><p>
Starting salary will be based on experience and qualifications. Well-qualified applicants can anticipate earning between $65,449 - $75,000, with final salary based on experience and qualifications.</p><p></p><p>
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf.</p><p></p><p>
Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at (https://hr.wisc.edu/benefits/).</p><p></p><p>
Required qualifications:</p><ul>
<li><p>
Experience in computer operations or technology support, particularly within a team setting (student experience will be considered)</p></li>
<li><p>
Excellent interpersonal and customer service skills, with the ability to build effective partnerships and communicate complex information related to IT systems and/or IT policies to a broad audience</p></li>
<li><p>
Demonstrated ability to independently prioritize workload, manage multiple projects and deadlines effectively, and follow-through on tasks</p></li>
</ul><p></p><p>
Preferred qualifications:</p><ul>
<li><p>
Experience in user training and documentation preparation</p></li>
<li><p>
Experience with computer administration and support (macOS and Windows)</p></li>
<li><p>
Experience with hardware and software troubleshooting</p></li>
<li><p>
Experience with IT Asset Management</p></li>
<li><p>
Experience coordinating or supervising the work of others</p></li>
<li><p>
Experience leading and motivating teams</p></li>
</ul><p></p><p>
Education:</p><p>
Bachelor&rsquo;s Degree Preferred</p><p></p><p>
How to apply:</p><p>
Click the &quot;Apply&quot; button to start the application process. You will be prompted to upload the following documents:</p><ul>
<li><p>
Resume</p></li>
<li><p>
Cover Letter</p></li>
</ul><p></p><p>
Applicants should attach a cover letter and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process.</p><p></p><p>
References will be requested from finalists only and are not required with the initial application. Reference requests will be sent via email from SkillSurvey.</p><p></p><p>
Failure to submit the required documents will result in no longer being considered for the position.</p><p></p><p>
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.</p><p></p><p>
Contact information:</p><p>
Abram Hopp, abram.hopp@wisc.edu, (608) 890-1795</p><p>
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.</p><p></p><p>
Institutional statement on diversity:</p><p>
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.<br>
<br>
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.</p><p></p><p><br>
The University of Wisconsin-Madison is an Equal Opportunity Employer.</p><p>
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply.</p><p></p><p>
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.</p><p></p><p>
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.<br>
<br>
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).<br>
<br>
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.</p></div>

Technology Support Specialist

Grayson Search Partners

<div>
 <p>
  <strong>
   Technology Support Specialist
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Location: Washington, DC
 </p>
 <p>
  Office: 5 days a week on-site
 </p>
 <p>
  Hourly Pay Rate: $30.00hr. - $45.00hr. W2
 </p>
 <p>
  Duration: 6+Month contract, could convert perm
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  Under the direction of the Technology Support Manager, the Technology Support Specialist provides technical support to end users by diagnosing, resolving, or escalating issues related to hardware, software, and firm-supported technologies. This role is responsible for responding to incidents and service requests submitted through phone, email, and the incident management system while ensuring timely resolution and clear communication with users.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Technology Support Specialist plays a key role in maintaining a high level of service for management and staff by delivering responsive support, configuring technology equipment, and assisting with audio-visual and conferencing technologies used across the firm.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Respond to and resolve end-user technical issues related to hardware, software, and supported applications.
  </li>
  <li>
   Log and track incidents and service requests within the firm&rsquo;s incident management system, documenting actions taken and resolutions provided.
  </li>
  <li>
   Escalate complex issues when necessary and collaborate with appropriate technical teams to ensure timely resolution.
  </li>
  <li>
   Provide second-level support for Help Desk escalations.
  </li>
  <li>
   Configure, deploy, and maintain desktop hardware and peripherals including workstations, laptops, printers, scanners, and mobile devices.
  </li>
  <li>
   Support Cisco-based telecommunications systems, including configuring extensions and voicemail through Cisco Unified Communications Manager and Cisco Unity Connection.
  </li>
  <li>
   Manage and maintain the firm&rsquo;s technology asset inventory within the asset management system.
  </li>
  <li>
   Support and maintain conference room technology, including launching and managing audio-visual and video conference meetings.
  </li>
  <li>
   Coordinate and manage video conferencing requests and ensure accurate scheduling and setup.
  </li>
  <li>
   Provide support for collaboration platforms including Zoom, WebEx, and Microsoft Teams.
  </li>
  <li>
   Maintain working knowledge of firm-supported software, hardware, and emerging technologies.
  </li>
  <li>
   Document support activity, communicate progress clearly, and provide follow-up to end users as needed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree required; relevant professional certifications are a plus.
  </li>
  <li>
   3+ years of technical support experience in a professional services environment; Management Consulting, Law Firm, Accounting Firm, etc.
  </li>
  <li>
   Strong experience supporting Windows operating systems and Microsoft Office environments.
  </li>
  <li>
   Experience supporting Citrix, VPN technologies, and legal applications such as iManage/FileSite or similar document management systems preferred.
  </li>
  <li>
   Solid knowledge of desktop hardware, peripherals, mobile devices (iOS and Android), printers, and audio-visual systems.
  </li>
  <li>
   Experience supporting video conferencing platforms including Zoom, WebEx, and Microsoft Teams.
  </li>
  <li>
   Familiarity with networking concepts including TCP/IP, DHCP, Ethernet, and wireless connectivity.
  </li>
  <li>
   Experience supporting external drives, local backup solutions, personal firewalls, and wireless networking devices.
  </li>
  <li>
   Ability to work independently while supporting attorneys, executives, and staff in a fast-paced professional environment.
  </li>
  <li>
   Strong customer service orientation and ability to communicate technical issues clearly and professionally.
  </li>
  <li>
   Excellent interpersonal skills with the ability to remain calm and professional under pressure.
  </li>
  <li>
   Flexibility to support occasional after-hours needs and respond via a firm-provided mobile device.
  </li>
  <li>
   Demonstrated ability to quickly learn and adapt to new technologies.
  </li>
 </ul>
 <p>
 </p>
</div>


Information Technology Support Specialist

Net56

<div><div><b>Position Title:</b> Lead Onsight Technology Support Specialist<br>
<b>Location:</b> Lake County<br>
<b>Type of Employment: </b>Full-time</div><p><b>
Job Description:</b></p><div>
The Lead Onsight Technology Support Specialist is responsible for managing onsite technical staff, driving district-wide technology projects, and ensuring the seamless delivery of support services. This role combines strong project management, team leadership, and cross departmental collaboration to maintain a reliable, innovative, and user‑focused technology environment. The ideal candidate excels in coordinating complex initiatives, resolving high‑impact technical issues, and supporting the district's technology goals in the areas of both instruction and operations</div><p><b>
Key Responsibilities:</b></p><div><b>
Project Management &amp; Team Leadership</b></div><ul><li>
Lead and supervise onsite technical staff to ensure the successful andtimelycompletion ofdistrict technology projects.</li><li>
Serve as the primary escalation point for complex technical issues and daily operational challenges.</li><li>
Coordinate and lead regular team meetings with onsite staff and vertical meetings with district leaders, ensuring alignment on goals, timelines, and performance expectations.</li><li>
Manage both long‑term and short‑term technology initiatives across the district,maintainingclear project plans, milestones, and follow‑through to completion.</li></ul><p><b>
Collaboration and Crisis Response:</b></p>
Partner with district and building administrators-including buildings and grounds<ul><li>-to support districtwide operational and educationalobjectives.</li><li>
Work closely with IT leadership and school administrators on the implementation and integration of instructional and operational technologies.</li><li>
Respond rapidly to urgent situations, including network outages, device failures, and AV needs for school events or board meetings, ensuring minimal disruption to district operations.</li></ul><div><b>
Technical Support &amp; Troubleshooting</b></div><ul><li>
Serve as the primarytechnical escalation pointforthe school district.</li><li>
Manage support requests viaConnectWise.</li><li>
Conduct thorough troubleshooting with attention to both immediate and long-term solutions.</li><li>
Communicate status updates and next steps to end users.</li><li>
Resolve support issues within designatedtime frames.</li></ul><div><b>
Instructional Support</b></div><ul><li>
Collaborate with instructional technology facilitators to implement the district&rsquo;s technology plan. Examples of staff might include, but are not limited to: STEAM/STEM teacher(s), Innovation Specialist(s), technology coordinator(s)</li><li>
Manage enrollment, retention, and removal of district assets.</li><li>
Perform fleet updates and configure technology for district assessments.</li></ul><div><b>
Deployment &amp; Setup</b></div><ul><li>
Managethe deployment and setup of:</li></ul><ul><li>
Faculty/staff and 1:1 studentdevices</li><li>
Lab andcommon areacomputers</li><li>
Classroom tech(display systems, sound systems, charging solutions,etc.)</li><li>
Other digital instructional systems used in classrooms, as needed</li></ul><div><b>
Training &amp; Vendor Relations</b></div><ul><li>
Provide hardware/software training for users with varying techproficiency</li><li>
Serve as the onsite technical contact for vendors</li></ul><div><b>
Cyb</b><b>er Security</b></div><ul><li>
Vulnerability Remediation: Working in conjunction with Net56 corporate offices, develop and present recommendations to the district to address backend vulnerabilities based on a third-party best practice assessment to harden the district&rsquo;s security posture. Develop a timeline and ensure completion of approved recommendations.</li></ul><div><b>
Inventory Management</b></div><ul><li>
Device Refresh/Budgeting:Evaluate student and staff devices that are currently deployed and develop and present recommendations to the district for a multiple year refreshment plan to inform budget decisions;</li></ul><p><b>
Qualifications &amp; Experience:</b></p><ul><li>
3+ years in field support roles</li><li>
College degree or equivalent certifications</li><li>
Experience with:</li></ul><ul><li>
Google Workspace administration</li><li>
Project management</li><li>
K&ndash;12 school district technology environments</li><li>
Network troubleshooting</li><li>
Apple and Windows OS</li><li>
Android OS</li><li>
Printer and print server support</li><li>
Active Directory</li><li>
Technical training delivery</li></ul><p><b>
Job Requirements:</b></p><ul><li>
FBI fingerprint clearance</li><li>
Criminal and employment background check</li><li>
Completion of mandatory district-wide compliance training</li><li>
Strong organizational, communication, and multitasking skills</li><li>
Ability tomaintaincomposure under pressure</li></ul><p></p><p><b><br>
Preferred Certifications:</b></p><ul><li>
ITIL(up to version 4)</li><li>
PMP orsimilar</li><li>
CompTIA Project+</li><li>
Any other CompTIA orsimilar</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Moderate physical stamina and mobility in school settings</li><li>
Frequent standing, walking, bending, and sitting</li><li>
Repetitive hand, arm, and leg movements</li><li>
Ability to:</li></ul><ul><li>
Lift 40&ndash;80lbsto waist height</li><li>
Lift at least 25lbsoverhead</li><li>
Carry 50lbsfor 10 yards</li><li>
Climb ladders (6&ndash;10 feet)</li><li>
Exposure to moderate noise and activity typical of a school environment</li></ul></div>

Lead Onsite Technology Support Specialist

<div><p><b>Title:</b></p>
Information Technology Technical Support Specialist<p></p><p><b>
BELONG. CONNECT. GROW. with KBR.</b></p><p></p><p>
Around here, we define the future. We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the world responsibly and safely.</p><p></p><p><b>
Job Posting Description / Job Duties &amp; Responsibilities:</b></p><p></p><p>
Must currently have an active or have open/ongoing investigation for US government security clearance (Secret).</p><p></p><p>
KBR is seeking a multi-discipline Information Technology (IT) Technical Support Specialist to join our team in support of Facility Unique and Specialized Engineering Support (FUSE) projects at NASA&rsquo;s Wallops Flight Facility under the Range Operations Contract (ROC). This position is responsible for the ongoing technical support of various facility information technology, applications, and network systems. Under general supervision, solves complex problems requiring detailed technical knowledge of field and industry best practices. Uses experience and problem-solving skills to develop and improve processes.</p><p></p><p>
The individual is responsible for technical support and/or integration of systems in relation to RF distribution, A/V support, telemetry data transport, emergency notification, radio systems, surveillance and mission voice platforms required for mission operations.</p><p></p><p>
Responsibilities include planning, designing, integrating, testing, troubleshooting for assigned projects/tasks.</p><p></p><p>
The individual may serve as an assistant point of contact to the code 780 IT FUSE support required by programmatic and mission support. Also serves as on-console support for mission launches to coordinate immediate service area response.</p><p></p><p><b>
Required Education / Experience:</b></p><ul><li>
Bachelor&rsquo;s Degree (or evaluated equivalent) in related field and 2 or more years of related experience</li></ul><p></p><p><b>
Skills:</b></p><ul><li>
Proven ability to research and problem solve, both independently and within a team environment</li><li>
Proven ability to be hands-on with technical equipment for installation, test, and validation</li><li>
Thrives in fast-paced environment with evolving requirements and last-minute requests</li><li>
Must be able to comprehend and follow complex procedural documentation and guidance</li><li>
Strong interpersonal and communication skills to work directly with client, teammates, business partners, end-users, and other stakeholders</li></ul><p></p><p><b>
Preferred Experience:</b></p><ul><li>
Experience with TCP/IP networking, multicast, switching, and general system integration principles</li><li>
Experience troubleshooting end-to-end signal/data paths across RF, IP, fiber, and application layers</li><li>
Certifications are evaluated if presented</li></ul><p></p><p><b>
Scheduled Weekly Hours: </b>40</p><p></p><p><b>
KBR Benefits
</b></p><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
</p><p></p><p>Click here to learn more: <b>KBR Benefits</b></p><p></p><p>
#LI-EM2</p><p></p><p>
Belong, Connect and Grow at KBR<br>
<br>
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team&rsquo;s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver &ndash; Together.</p><p></p><p>
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.</p></div><p></p>

Information Technology Technical Support Specialist

University Hospital, Newark NJ

<div><div><b>About the Role</b></div><div>
The primary purpose of the User Support Specialist II (EMS Technology Support Division) is to support the Medical Coordination Center end-user community in the effective access and use of University Hospital information resources and compliance with infrastructure and operating standards. He/she will be responsible for assisting the Manager IST with all of the technology needs, equipment and related processes for the Medical Coordination Center. He/she will also perform other assigned duties to support efficient EMS operations and represent University Hospital&rsquo;s Medical Coordination Center and EMS in a positive and professional manner.</div><div><b><br>
What You&rsquo;ll Do</b></div><br>
<div></div><ul><li>
Supports the Medical Coordination Center&rsquo;s end‑user community in accessing and using University Hospital information systems effectively.</li><li>
Ensures adherence to established infrastructure and operational standards.</li><li>
Assists the IST Manager with all technology needs, equipment, and related processes for the Medical Coordination Center.</li><li>
Completes additional assigned tasks to maintain efficient EMS operations.</li><li>
Represents the Medical Coordination Center and EMS professionally and positively on behalf of University Hospital.</li></ul><div><b><br>
What You&rsquo;ll Bring</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (equivalent experience, education, and/or training may be substituted).</li><li>
Three (3) years of experience in the use or support of desktop computing.</li><li>
Microsoft Certified System Engineer (MCSE) or Microsoft certificate courses preferred.</li><li>
Experience with modern EMS technologies such as:<ul><li>
Global Positioning System Automatic Vehicle Location (AVL) software and hardware</li><li>
Wireless communications</li><li>
Mobile Data Console/Terminal (MDC/T) operations (preferred)</li></ul></li></ul><div><div>
</div></div><ul><li>
Knowledge of emergency telephony and Enhanced 911 interfaces based on NJ Board of Public Utilities and Office of Telecommunications requirements (preferred).</li><li>
Experience with modern operating systems up to and including Microsoft Windows 10 (required).</li><li>
Valid driver&rsquo;s license with NJ driving privileges.</li><li>
Experience with Computer Aided Dispatch (CAD) software and troubleshooting (preferred).</li><li>
Current or former EMS provider certification and experience (EMT, Emergency Medical Dispatcher, or Paramedic) preferred.</li></ul><div></div><div><b><br>
What We Offer</b></div><ul><li>
Medical &amp; Prescription Drug Coverage</li><li>
Dental &amp; Vision Insurance</li><li>
Health Savings Account (HSA) &amp; Flexible Spending Account (FSA)</li><li>
Short- &amp; Long-Term Disability Insurance</li><li>
Pension Plan</li><li>
Pet Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Professional Development</li></ul><div><b>
Compensation</b></div><div>
The expected salary range for this position is PS/28S-Min $82,013 /Max $118,046 per year in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.</div><div></div><div><b><br>
About Us</b></div><div>
University Hospital is one of the nation&rsquo;s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.</div><div></div><div><b><br>
Apply Today</b></div><div>
We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we&rsquo;d love to meet you</div></div>

USER SUPPORT SPEC II (EMS Technology Support)

Greene County Public Schools

<div><h1 class="jobSectionHeader"><b>Job Summary
</b></h1><p>The Educational Technology Specialist supports the effective integration of technology, digital tools, and innovative instructional practices throughout Greene County Public Schools. This role provides technical support for educational technology systems while also supporting instructional staff through professional development, digital learning resources, and emerging technologies including artificial intelligence.
</p><p>The specialist collaborates with teachers, administrators, and the Technology Department to ensure technology enhances teaching, learning, communication, and operational efficiency. This position also supports the creation of digital resources and communication materials that promote innovative teaching practices and highlight technology initiatives across the division.
</p><h1 class="jobSectionHeader"><b>Essential Duties and Responsibilities
</b></h1><h3 class="jobSectionHeader"><b>Technology Support
</b></h3><ul><li>Install, configure, and maintain desktops, laptops, tablets, printers, and other technology hardware
</li><li>Provide troubleshooting and technical support for staff and student devices across all schools
</li><li>Support student and staff use of digital tools, software applications, and instructional technology platforms
</li><li>Assist with device imaging, deployment, and replacement cycles
</li><li>Support audiovisual systems including projectors, interactive displays, and conferencing equipment
</li><li>Assist with user account management in systems such as Google Workspace, device management platforms, and other educational systems
</li><li>Maintain accurate documentation of incidents, procedures, and solutions in the technology helpdesk system
</li><li>Maintain inventory of technology equipment including asset tagging and tracking
</li><li>Travel between school sites in Greene County as needed
</li></ul><h3 class="jobSectionHeader"><b>Instructional Technology &amp; Innovation
</b></h3><ul><li>Support teachers in the effective integration of digital tools into classroom instruction
</li><li>Assist in identifying and implementing innovative instructional technologies that enhance student learning
</li><li>Support division initiatives related to digital learning, blended learning, and innovative instructional practices
</li><li>Provide coaching and consultation to teachers on technology-enhanced instructional strategies
</li><li>Assist with evaluation and pilot testing of new educational technology tools
</li></ul><h3 class="jobSectionHeader"><b>Artificial Intelligence &amp; Emerging Technology
</b></h3><ul><li>Support division initiatives related to responsible and effective use of artificial intelligence in education
</li><li>Assist staff with understanding and implementing AI tools in alignment with division guidelines
</li><li>Develop resources and examples demonstrating effective use of AI tools for instruction and productivity
</li><li>Support ongoing evaluation of emerging technologies that may enhance teaching and learning
</li></ul><h3 class="jobSectionHeader"><b>Professional Development
</b></h3><ul><li>Assist in planning and delivering professional development related to educational technology tools and innovative instructional practices
</li><li>Develop training resources such as instructional guides, videos, and digital learning modules
</li><li>Provide small group and one-on-one support to staff implementing new technology tools
</li><li>Support division professional learning events and technology training sessions
</li></ul><h3 class="jobSectionHeader"><b>Other Responsibilities
 </b></h3><p>Collaborate with the Technology Department to ensure compliance with cybersecurity protocols and best practices
</p><ul><li>Maintain confidentiality when working with sensitive student and staff data
</li><li>Support division technology initiatives and projects as assigned
</li><li>Assist in developing technology-related communication materials including:
</li><li><ul><li>Social media graphics
</li><li>flyers and informational materials
</li><li>one-page guides
</li><li>technology newsletters
</li><li>professional development resources
</li></ul></li><li>Support the creation of digital content highlighting innovative classroom practices
</li><li>Assist with the development of technology documentation and support materials for staff
</li><li>Perform other duties as assigned by the Director of Technology &amp; Innovation
 </li></ul><p><b>Qualifications
</b></p><ul><li>Associate&rsquo;s degree in Information Technology, Educational Technology, Instructional Technology, or a related field; or equivalent work experience
</li><li>Bachelor&rsquo;s degree preferred
</li><li>Minimum of two (2) years of experience in technology support, instructional technology, or related field
</li><li>Experience working in a K&ndash;12 educational environment preferred
</li><li>Experience supporting instructional technology or digital learning initiatives is highly desirable
</li></ul><h1 class="jobSectionHeader"><b>Knowledge, Skills, and Abilities
</b></h1><ul><li>Working knowledge of Windows, macOS, and Chrome OS operating systems
</li><li>Familiarity with Google Workspace for Education and common educational technology tools
</li><li>Basic networking knowledge including wireless connectivity and device management
</li><li>Familiarity with device management systems and educational technology platforms
</li><li>Understanding of digital learning practices and instructional technology integration
</li><li>Familiarity with emerging technologies including artificial intelligence tools for education
</li><li>Ability to develop training materials and deliver professional development to staff
</li><li>Strong communication, collaboration, and customer service skills
</li><li>Strong organizational and problem-solving abilities
</li><li>Ability to prioritize tasks and work independently or collaboratively
</li><li>Ability to lift and carry equipment up to 40 lbs and perform physical tasks related to technology setup
</li><li>Ability to maintain confidentiality and handle sensitive information appropriately
</li></ul><h1 class="jobSectionHeader"><b>Certifications (Preferred but not required)
</b></h1><ul><li>CompTIA A+, Network+, or equivalent certifications
</li><li>Google Certified Educator
</li>ISTE Certification or equivalent instructional technology credential<br>
<li>
</li></ul><p></p><p><b>Terms of Contract
</b></p><ul><li>2 Month - 250 Days - 8.5 Hours per Day
</li><li>Reports to the Director of Technology &amp; Innovation
</li><li>Salary commensurate with experience</li></ul></div>

Anticipated Educational Technology Specialist

Solochoicez

<div><div><div><div><b>Posted date</b></div> <div>18th March, 2026</div> <div><b>Last date to apply</b></div> <div>18th April, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Support
</div></div><br>
<div><div><b>Salary</b></div> <div>PKR 90,000</div>
</div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div></div></div></div><div></div>
<br><p></p><div><p><b>Role Overview</b></p>
<div>
As an Assistive Technology Specialist, you will evaluate, select, and implement high tech and low tech solutions for patients and students. You will bridge the gap between complex software and hardware and the specific functional needs of the user, ensuring that technology serves as an equalizer for those with disabilities.<div></div><div>Software</div></div>
<p><b>
Responsibilities</b></p>
<ul>
<li><p>Evaluate individual needs to determine the most effective assistive devices, such as screen readers, voice recognition software, or alternative input devices</p>
</li>
<li><p>Install, configure, and maintain specialized hardware and software across various platforms to ensure accessibility.</p>
</li>
<li><p>Modify existing software settings or create custom scripts to optimize user interfaces for patients with limited motor or visual capabilities.</p>
</li>
<li><p>Conduct training sessions for patients, caregivers, and educators on how to use Assistive Technology devices effectively in daily life or classroom settings.</p>
</li>
<li><p>Work alongside Occupational Therapists and Speech Therapists to ensure that technical solutions align with the patient&rsquo;s clinical rehabilitation goals.</p>
</li>
<li><p>Provide ongoing technical support and maintenance for assistive devices, ensuring minimal downtime for users who rely on them for communication.</p>
</li>
<li><p>Stay updated on the latest global trends in inclusive design, AI-driven accessibility tools, and universal design for learning.</p>
</li>
</ul><p><b>Requirements</b></p>
<ul>
<li><p>Bachelor&rsquo;s degree in Computer Science, OR Graduation in Economics, Statistics, or Mathematics with a 01-year Diploma in Computer Science from a recognized institute.</p>
</li>
<li><div>Prior experience in accessibility testing, UI/UX for disability, or IT support in a clinical/educational setting is highly preferred.<div></div><div>Computer Hardware</div></div>
</li>
<li><p>Age Limit: 24&ndash;35 Years.</p>
</li>
<li><p>Proficiency in OS accessibility features (TalkBack, VoiceOver, Narrator).</p>
</li>
<li><p>Strong analytical skills to interpret data from Econ/Stats backgrounds for user progress tracking.</p>
</li>
<li><p>Knowledge of AAC (Augmented and Alternative Communication) software.</p></li></ul></div><p></p>

Assistive Technology Specialist

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