technology support specialist

Northwestern Mutual

<p>Technology Coordinator</p><p>Job Description</p><p>The responsibility of the Technology Coordinator is to provide front-line computer support and/or coordinate technology resources to resolve office technology issues. Where possible, this includes answering basic technology support questions or directing/coordinating resolution with Network Support, resources on LINKnet, supporting Home Office department, and/or a library of technology reference materials. This includes overall Network Office Technology Administration, such as equipment tracking, equipment agreements, on-going computer clean ups, office moves, etc.</p><p>Job Responsibilities:</p><p>&middot; Act as liaison between the network office personnel and network support desk (NSD)</p><p>&middot; Answer troubleshooting questions for computers, laptops, phones, and other related office equipment</p><p>&middot; Support and maintain LAN/Server</p><p>&middot; Enter issues in HPSM to generate tickets and to track technology trends</p><p>&middot; Install system changes</p><p>&middot; Provide sign-on maintenance/assistance</p><p>&middot; Set-up and maintain computers belonging to the network office.</p><p>&middot; Set-up and maintain computers belonging to FRs</p><p>&middot; Set-up and maintain phone systems, internet, video conferencing and printers</p><p>&middot; Order network office computers and track maintenance agreements</p><p>&middot; Consult with financial representatives regarding the purchase of individual computers and printers</p><p>&middot; Manage non-computer related technical systems and equipment, including maintenance agreements for equipment</p><p>&middot; Train network office personnel in the use of the phone/voice mail system</p><p>&middot; Train network office personnel in the use of printers, fax machines and copiers</p><p>&middot; Determine usage charges for printers, faxes, and copiers</p><p>&middot; Coordinate network office moves with regards to technical equipment and set-up</p><p>&middot; Provide support during test pilots (SPOC)</p><p>&middot; Provide non-computer related technical support</p><p>Qualifications:</p><p>&middot; Travel is necessary in this role with locations such as cities in Arizona, Milwaukee, New Mexico, El Paso. Frequency &ndash; monthly to every other month.</p><p>&middot; Minimum on 2 years of computer break fix and/or consulting are preferred.</p><p>Structure:</p><p>&middot; In office &ndash; Monday to Friday &ndash; 8am-5pm</p><p>&middot; Location &ndash; 2201 E Camelback Rd, Ste 400, Phoenix, AZ 85016</p><p>Compensation:</p><p>&middot; $65,000 annual salary</p><p>Benefits</p><p>&middot; Paid Time Off</p><p>&middot; Medical, Dental, and Vision Insurance</p><p>&middot; Retirement Plan</p><p>Pay: $65,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Technology Coordinator

BROCKTON PUBLIC SCHOOLS

<b>Qualifications:</b> Ability to perform minor repair and maintenance.Work in the school/house where services are performed.Organized individual willing to address concerns in a timely fashion.Familiarity with instructional technology equipment.Familiarity with Infinite Campus and other districtwide softwareDuties and Responsibilities: 1.Guide and assist staff as the in-house resource for technical concerns.2.Ensure that instructional technology equipment and technology supplies are in working condition and available to teachers and provide on-site support for teachers in the successful integration of the use of various technology resources available 3.Perform basic troubleshooting and maintenance of equipment and communicate with the Technology Services Department when unable to repair items.4.Maintain the equipment inventory and submit updated and accurate inventory three times per year to the Technology Services Department.5.Three (3) one-hour after school meetings 6.Maintain laptop and tablet carts as needed7.Serve as the building point person for submitting audio visual repairs and technology work orders8.Be responsible for requesting and maintaining the necessary instructional supplies and equipment to support technology in the building9.Assist and communicate with Infinite Campus especially the attendance, gradebook, and discipline modules, and other district wide software10.Support parents and students using the Student and Parent Portal of Infinite CampusCOMPENSATION: $2,500 FUNDING SOURCE: Local

Instructional Technology Coordinator - South Middle School

Best Buy

<div><div>As a Geek Squad Agent, you&rsquo;ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We&rsquo;ll provide the training and resources you need to assess customers&rsquo; needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.<br>
<br>
<b>What you&rsquo;ll do</b></div><ul><li><div>
Provide positive, timely service to customers during the check-in and checkout process</div></li><li><div>
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps</div></li><li><div>
Help customers set up new devices and provide advice on whether to repair or replace old devices</div></li><li><div>
Monitor service queues and provide accurate status updates to customers</div></li><li><div>
Maintain knowledge and skillsets through certified training courses</div></li><li><div>
Clearly communicate and partner with fellow agents</div></li></ul><div><b>
Basic qualifications</b></div><ul><li><div>
3 months of experience working in retail or customer service</div></li><li><div>
Ability to work a flexible schedule, including holidays, nights and weekends</div></li></ul><div><b>
Preferred qualifications</b></div><ul><li><div>
Passion for technology and desire to solve problems</div></li><li><div>
Ability to adapt and learn new skills in a fast-paced industry</div></li></ul><div><b>
What&rsquo;s in it for you</b><br>
<br>
We&rsquo;re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.<br>
<br>
Our benefits include:</div><ul><li><div>
Competitive pay</div></li><li><div>
Great employee discount</div></li><li><div>
Financial savings and retirement resources</div></li><li><div>
Support for your physical and mental well-being</div></li></ul><div>
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.<br>
<br>
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.<br>
<br>
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.<br>
<br>
<b>About us</b><br>
<br>
As part of the Best Buy team, you&rsquo;ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life &mdash; in our stores, online and in customers&rsquo; homes.<br>
<br>
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We&rsquo;re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.&trade;<br>
<br>
Best Buy is an equal opportunity employer.<br>
<br>
<b>Application deadline:</b> Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.</div>
<p>Position Type: Full time</p></div>

Geek Squad Agent (Retail Store)

<div><div>As a Geek Squad Agent, you&rsquo;ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We&rsquo;ll provide the training and resources you need to assess customers&rsquo; needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.<br>
<br>
<b>What you&rsquo;ll do</b></div><ul><li><div>
Provide positive, timely service to customers during the check-in and checkout process</div></li><li><div>
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps</div></li><li><div>
Help customers set up new devices and provide advice on whether to repair or replace old devices</div></li><li><div>
Monitor service queues and provide accurate status updates to customers</div></li><li><div>
Maintain knowledge and skillsets through certified training courses</div></li><li><div>
Clearly communicate and partner with fellow agents</div></li></ul><div><b>
Basic qualifications</b></div><ul><li><div>
3 months of experience working in retail or customer service</div></li><li><div>
Ability to work a flexible schedule, including holidays, nights and weekends</div></li></ul><div><b>
Preferred qualifications</b></div><ul><li><div>
Passion for technology and desire to solve problems</div></li><li><div>
Ability to adapt and learn new skills in a fast-paced industry</div></li></ul><div><b>
What&rsquo;s in it for you</b><br>
<br>
We&rsquo;re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.<br>
<br>
Our benefits include:</div><ul><li><div>
Competitive pay</div></li><li><div>
Great employee discount</div></li><li><div>
Financial savings and retirement resources</div></li><li><div>
Support for your physical and mental well-being</div></li></ul><div>
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.<br>
<br>
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.<br>
<br>
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.<br>
<br>
<b>About us</b><br>
<br>
As part of the Best Buy team, you&rsquo;ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life &mdash; in our stores, online and in customers&rsquo; homes.<br>
<br>
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We&rsquo;re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.&trade;<br>
<br>
Best Buy is an equal opportunity employer.<br>
<br>
<b>Application deadline:</b> Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.</div>
<p>Position Type: Part time</p></div>

Talentoma

<div>
 <p>
  Job Title: Remote Tech Support Specialist
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Monthly Pay:
  </strong>
  $5,600 &ndash; $6,700
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Summary:
  </strong>
 </p>
 <p>
  The Remote Tech Support Specialist provides advanced technical support, troubleshooting expertise, and user assistance for software, systems, and technology platforms.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Troubleshoot technical issues.
  </li>
  <li>
   Resolve software and system concerns.
  </li>
  <li>
   Assist users with technology solutions.
  </li>
  <li>
   Document support activities.
  </li>
  <li>
   Escalate advanced technical problems.
  </li>
  <li>
   Maintain service quality standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Technical support experience preferred.
  </li>
  <li>
   Strong troubleshooting and diagnostic skills.
  </li>
  <li>
   Excellent customer service abilities.
  </li>
  <li>
   Familiarity with remote support technologies.
  </li>
  <li>
   Ability to manage multiple support requests.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Perks &amp; Benefits:
  </strong>
 </p>
 <ul>
  <li>
   Monthly pay: $5,600&ndash;$6,700
  </li>
  <li>
   Fully remote technical support role
  </li>
  <li>
   Paid certification and training opportunities
  </li>
  <li>
   Career progression pathways
  </li>
  <li>
   Competitive compensation package
  </li>
 </ul>
</div>


Remote Tech Support Specialist

Trinity Health-ND

<div><p><b>Position Summary:</b></p><p>
The Technician Specialist supports Trinity Health&rsquo;s information systems by delivering hands-on technical assistance and maintaining reliable hardware and software functionality across the organization. This role works directly with end users to troubleshoot issues, implement effective solutions, and support system upgrades and special projects that enhance daily operations. As part of a collaborative IT support environment, the Technician Specialist helps ensure data protection, asset management, and adherence to organizational technology standards. Through responsive customer service, clear communication, and effective problem-solving, this position contributes to secure, dependable technology services that support departments and care delivery throughout Trinity Health.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Provide technical support for end users by diagnosing, troubleshooting, and resolving software, hardware, and network-related issues in a timely and customer-focused manner.</li><li>
Install, configure, and maintain computers, peripherals, and approved software applications in alignment with organizational standards.</li><li>
Assist with data protection, asset tracking, and system security processes to ensure compliance with established IT policies and procedures.</li><li>
Participate in system upgrades, deployments, and special technology projects, contributing technical expertise and documenting relevant changes.</li><li>
Collaborate with IT team members and departmental stakeholders to identify recurring issues, recommend improvements, and enhance overall system performance.</li><li>
Maintain accurate service records, track support requests, and communicate updates with clarity to users and team members.</li></ul><p><b>
Licenses and Certifications Required:</b></p><ul><li>
None</li></ul><p><b>
Educational Requirements:</b></p><ul><li>
Bachelor&rsquo;s Degree in Computer Science, MIS, or Associate's Degree in Systems Technology or equivalent work experience.</li></ul><p><b>
Experience Requirements:</b></p><ul><li>
3+ years of support of systems in troubleshooting, design, and installation of IT related systems.</li></ul><p><b>
Special Skills or Training Requirements:</b></p><ul><li>
Excellent written and oral communication skills, comfortable presenting ideas and concepts.</li><li>
The ability to exhibit a high degree of patience for inexperienced computer/technology users is required.</li><li>
Strong interpersonal, written, and verbal communication skills.</li><li>
Ability to provide a high level of customer service.</li><li>
Must be detail oriented and able to multitask.</li><li>
Must be self motivated and driven.</li><li>
Ability to problem solve and learn quickly.</li><li>
Demonstrate professionalism in communication and the office environment.</li><li>
Must be coachable and easily receive feedback.</li><li>
Must have a positive attitude.</li><li>
Ability to manage time and multiple tasks/priorities.</li></ul><p><b>
Physical Requirements:</b></p><p>
The Technician Specialist is regularly required to sit or stand while performing computer-based work and to move between workstations, offices, and technical areas. The role may involve lifting, carrying, or positioning equipment such as computers, monitors, and peripherals, typically up to moderate weight levels. Adequate vision, hearing, hand-eye coordination, and fine motor skills are needed to work with electronic components, troubleshoot devices, and communicate effectively with end users.</p><p><b>
Environmental Requirements:</b></p><p>
Work is primarily performed in an office and technical support environment with frequent interaction in clinical and administrative settings. The role may involve exposure to noise from equipment, variations in temperature when working in server or equipment rooms, and occasional travel between sites. Adherence to organizational safety practices, secure handling of technology assets, and protection of confidential information is essential. The position may require adjusting to varying workloads, urgent support requests, and system-related deadlines.</p></div>

Technician Specialist

Dicetek LLC

<div>
 <strong>
  IT Support Specialist Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor's degree in computer science, information technology, or similar.
  </li>
  <li>
   3-5 years of experience as an IT support specialist.
  </li>
  <li>
   Exceptional ability to provide technical support and resolve queries.
  </li>
  <li>
   In-depth knowledge of computer hardware, software, and networks.
  </li>
  <li>
   Ability to determine IT needs and train end-users.
  </li>
  <li>
   Proficiency in IT helpdesk software, such as Freshservice and SysAid.
  </li>
  <li>
   Experience in documenting processes and monitoring performance metrics.
  </li>
  <li>
   Advanced knowledge of database maintenance and system security.
  </li>
  <li>
   Ability to keep up with technical innovation and trends in IT support.
  </li>
  <li>
   Exceptional interpersonal and communication skills.
  </li>
 </ul>
</div>


IT Support

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10000 technology support specialist jobs Near Me

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Instructional Technology Coordinator - South Middle School

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